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AVP- RCM Quality|| Revenue cycle management Quality Assurance

AVP- RCM Quality|| Revenue cycle management Quality Assurance

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Indihire Consultants

15 - 24 years

25 - 40 Lacs

Hyderabad

Posted:3 days ago| Platform:

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Skills Required

Revenue Cycle Management US Healthcare Denial Quality Assurance RCM Quality Audit Quality Management Process Improvement AR Quality Monitoring Quality Improvement Quality Compliance Six Sigma Quality Quality Control

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Lead enterprise-wide quality and process improvement strategies for AR, PP, Billing, or EV/BV functions.
Design, implement, and monitor KPIs to ensure high performance and continuous improvement across processes.
Develop robust quality control mechanisms and evaluation models that support consistent service delivery.
Identify performance gaps and lead root cause analysis using structured problem-solving and Six Sigma methodologies.
Work closely with cross-functional stakeholders including senior leadership, clients, and delivery teams.
Drive operational excellence by implementing Lean/TPS frameworks and data-driven insights.
Provide coaching and constructive feedback to internal teams to improve process adherence and service quality.
Establish and maintain quality performance goals tailored to business unit needs.
Act as a consultative partner to business leaders, helping navigate complexity, ambiguity, and changing priorities.
Mentor and manage global or distributed QA teams; provide direction for continuous learning and capability building.

Preferred candidate profile

Minimum of 15+ years of total experience with at least 12+ years in Quality Assurance and Process Improvement.
Strong experience in the healthcare KPO domain preferred, especially in US healthcare operations.
Six Sigma Black Belt or Master Black Belt certification strongly preferred.
Proven track record of delivering business outcomes in a hyper-growth or transformation environment.
Deep understanding of Lean, Six Sigma, and workflow reengineering in a knowledge-industry setting

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AVP- RCM Quality|| Revenue cycle management Quality Assurance