1193 Quality Analysis Jobs - Page 27

List of Typical Duties and Responsibilities Reviewing software requirements and preparing test scenarios including Quantitative tests for financial applications Executing tests on software usability Analyzing test results on database impacts, errors or bugs, and usability Detect and track defects and inconsistencies Document results of tests for the software development team Recommend improvements in software to enhance user experience Motivate the development process for efficiency and performance Works together with the software developer to enhance and improve programs Maintain updated knowledge of industry trends and advancements in QA domain. Specific Skills required - Good technical skills, IT background Good quantitative skills and proficiency in Microsoft Excel Excellent analytical and problem-solving skills Exceptional attention to detail Self-motivated, quick learner, with good verbal and written communication skills. Qualification : B.E / B.TECH/ M.E/M.TECH/ BCA/BSC (IT)/ MCA/ MSC (IT) Good to have knowledge o Existing knowledge/expertise in manual testing would be good o Good understanding of test and defect tracking tools (JIRA, Azure) o Basic concepts in Finance.

*Independently develop, automate and execute test plans to meet and increase automated testing coverage in our pipelines. *A minimum of 3 years professional experience in machine learning or data science roles,

Role & responsibilities Conduct call audits for inbound and outbound calls across sales and customer service teams, ensuring adherence to company standards, compliance, and customer satisfaction goals. Provide structured feedback to agents and team leaders based on audit findings to drive performance improvement. Prepare and present quality reports using Microsoft Excel,Word, and PowerPoint (e.g., pivot tables, charts, performance dashboards). Collaborate with the Operations teams to align quality goals with customer service and sales objectives. Monitor customer feedback and surveys to identify recurring issues and recommend improvements. Support quality-related projects and process improvement initiatives. Preferred candidate profile Bachelors degree is must. 2 - 4 years of experience in a Quality Analyst or similar role, preferably in a BPO, call center, or customer support environment. Strong background in sales and customer service must understand both customer experience and sales lifecycle. Familiarity with call recording systems and CRM platforms. Excellent communication, analytical thinking, and problem-solving skills. High attention to detail and the ability to work independently and collaboratively.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met. Responsibilities Ensure process controls adherence to meet product quality requirements Handling non-conformity on shop floor and ensuring corrective actions with systematic approach Management of customer complaints & Customer audits Driving cost savings projects through problem solving approach to reduce COPQ Active participate in NPD and with proactive approach ensuring quality requirements to ensure First Time Right Preparation of Control plan, Quality Guide, Poka-Yoke Sheets etc. relevant to Quality Controls Training to shop floor team on product quality as per requirements Skill Set and Profile Hands on experience in a high-speed Metal Stamping process, Dies, press machine & other auxiliary equipment Excellent problem solving and analytical Skills Knowledge of PPAP, Control plan, FMEA, MSA & SPC Demonstrated experience of working in a fast paced and changing environment with tight deadlines Knowledge and practical experience of Six sigma Green Belt (Preferrable) Knowledge of IATF19649 & ISO 9001 standard requirements Strong technical aptitude with willingness to explore & learn new Technologies Good English communication along with hands on experience in MS Office tools Qulaification and Experience B.E./ B.Tech. in Mechanical / Production / Automobile engineering 4+ years of hands experience in an automotive high speed metal stamping operation Competencies ABOUT TE CONNECTIVITY TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more atwww.te.com and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met. Responsibilities Support various global TE locations for Geometrical and Dimensional Metrology of New products (First Article Inspection, Post Tool Correction Dimensional Validation, PPAP Measurement Reports etc.) using different product measurement techniques like CMM, VMS, 3D Scanner etc. Regular interactions to define Metrology Feasibility and Strategy by understanding measurement requirements/specifications from internal customers (Product Engineers / Mold Engineers) as per 2D/3D drawings and CAD Models, and effectively translating them into measurement programs in a Metrology Software. Responsible for quality & delivery of the reports. Adhere to the defined process but with a continual improvement mindset. Demonstrate ceaseless efforts in reviewing the existing process to identify the scope for improvement and support implementation. Effective management of workload in collaboration with the team members, considering forecast, employee leave plans, peak load situation etc. Knowledge sharing and mentoring based on teams operational requirements and strategies Improve the knowledge and skill in the field of product measurement and validation in terms of GD&T ASME/ISO GPS. Work directly with our immediate customers and suppliers to ensure quality standards are met. Work with the line manager to set performance objectives based on Organizations roadmap, and review periodically to obtain necessary feedback for improvement. Work in a Metrology lab environment, that has advanced machines which generates precision Measurement data (CMM, VMS, 3D Scanner). Education and Knowdledge Bachelor of Engg / Technology OR Diploma in Engg. (Mechanical/Mechatronics) with relevant additional experience. Knowledge of Product Validation Process in Automotive Industries (APQP, PPAP). Knowledge of various Techniques and Software used for Dimensional Inspection of Molded and Stamped Parts. Knowledge of international standards and codes (ASME, ISO) related to product measurement and validation. Critical Experience Overall 3+ years of experience in the areas of Metrology/Quality Assurance, in Manufacturing Industries is preferable (5+ years for candidates with Diploma) Competent knowledge of GD&T (ASME / ISO GPS) concepts and experience with its application in product design and validation. Considerable Experience in any of 3D Metrology software like Volume Graphics, GOM, Polyworks, PCDMIS, Calypso etc. combined with latest metrology techniques including CMM, Laser/Light/CT scanning. Competencies ABOUT TE CONNECTIVITY TE Connectivity plc (NYSETEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more atwww.te.com and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Implement and maintain quality control procedures across all project phases Prepare and maintain QA/QC documentation, including checklists, reports, and records Ensure compliance with safety, legal, and environmental requirements.

Date 11 Jun 2025 Location: Bangalore, KA, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Program Cybersecurity Manager in [Bangalore] were looking for Your future role Take on a new challenge and apply your comprehensive cybersecurity expertise in a new cutting-edge field. Youll work alongside dedicated, innovative, and forward-thinking teammates. You'll lead the charge in safeguarding our products and solutions, ensuring they meet the highest cybersecurity standards. Day-to-day, youll work closely with teams across the business (Engineering, Product Development, Legal), strategize cybersecurity approaches, and much more. Youll specifically take care of developing the Cybersecurity Management Plan, conducting Threat Modelling, and defining Cybersecurity Architecture and . Additionally, you will manage the evaluation of our Programs cybersecurity level and provide pivotal support during cybersecurity audits. Well look to you for: Analysis of security needs and formulation of security objectives and strategies Planning and integration of security activities within the development lifecycle Expert guidance to teams on implementing cybersecurity features Management of cybersecurity deliverables including quality, cost, and timeliness Handling of vulnerabilities, cybersecurity issues, and action plans Effective communication and reporting on cybersecurity status within the Program All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Engineering or a related field Experience or understanding of information technology and security Knowledge of product security areas such as cryptography, network protection, and identity management Familiarity with cybersecurity standards like ISO 2700X, IEC 62443, NIST A cybersecurity certification such as GICSP, CISSP, GSEC, or CISM is desirable Proven ability to manage quality, cost, and delivery of cybersecurity initiatives Strong interdisciplinary collaboration skills Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with cutting-edge security standards for rail signalling Collaborate with cross-functional teams and supportive colleagues Contribute to projects that redefine industry standards Utilise our dynamic and innovative working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning programs Progress towards senior cybersecurity roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

We are seeking a Quality Associate to ensure that our manufacturing processes are in compliance with company and industry standards. As part of our team, you will accomplish this by performing regular quality inspections on our equipment and factory floor. You will also conduct sampling tests on our final products to ensure they meet FDA standards. You will follow our internal quality management system, as well as GMP and CGMP standards. Our ideal applicant has several years of experience in a quality control role Responsibilities Attending the customer complaint in the kerala market Collecting the Details of boards and installation practices Preparing the customer complaint visit report Study of the boards which in installed in the house Feedback collection from the customers

We Need US Travel Sales Executives 5 Quality Analyst from Travel Industry 15 International Sales Executive any BPO ( voice process 10 Spanish Bilingual From Travel Industry Location -Delhi , Gurugram Drop Your CV 7011890554

About The Role Area Manager Customer Care Rest of Maharastra Grade M4 Leading a team of Approx7 Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). Address Service Request /Complaints including those created by channel partners (Branches / Wealth/Contact Centre) and ensure all are closed within TAT Drive Digital Adoption for all Retail Asset Clients Close looping of Complaints and TNPS Detractor feedbacks end to end and incorporate changes for improvement. Ensure we maintain benchmark TNPS score of +65 Process modifications and Business Process Reengineering to bring about efficiency in process and customer delight. Quality of Service Request and Resolution as given to customers to be monitored. Feedback and corrective action to be taken if any error noticed Review Team"™s Performance each Month and provide feedbacks and support team to achieve their respective KRA"™s. Ensure adequate training and certifications are completed for each staff member / Ensuring Team Strength in Place Drive Cross sell and focussed on revenue generation Others Believes in team work and identify and utilizes each team member"™s strength and knowledge for achievement of short and long term organization goals Apply best practices and focus on areas of improvement Focussed towards achievement of teams and own KRAs Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time

Role & responsibilities Technical Engineer- Vetrotech Location: Noida/Delhi/ Chennai 1. Design, development, testing and certification of fire and life safety glass 2. Provide customers with the right choice of products respecting the requirements of the norms and standards. 3. Support Sales Network in handling customer queries/ requirements 4. Be proficient in the level of understanding of global requirements for fire and life safety measures 5. Create opportunities for testing new solutions based on the requirements of the market 6. Engage with system manufacturers to develop unique solutions for the market 7. Support and partner the system manufacturers in developing new systems 8. Develop hands on skills required for handling testing procedures 9. Expand knowledge on product testing through rigorous practice and periodic learning 10. Engage in techno-marketing ventures aimed at several stakeholders to spread awareness about fire & life safety 11. Develop techno-marketing tools aimed at generating sales 12. Liaise with the governing bodies on code formulation and drafting Requirements Location: Noida/Delhi Experience: 1 3 Years Education: BE/ B.Tech /M.Tech Benefits Industrial standards

Key Responsibilities Call Monitoring & Evaluation : Listen to recorded or live customer care calls to assess adherence to company standards. Evaluate calls based on predefined criteria focusing on etiquette, manners, understanding, and patience. Identify areas for improvement and provide actionable feedback to team members. Feedback & Coaching : Deliver constructive feedback to customer care representatives to foster continuous improvement. Collaborate with team leads to develop coaching plans addressing performance gaps. Reporting & Analysis : Maintain detailed records of evaluations and feedback provided. Prepare and present reports on call quality metrics to management. Analyze trends to identify recurring issues and recommend solutions. Training & Development : Assist in the development of training materials based on common issues identified during call evaluations. Participate in training sessions to enhance team skills and knowledge. Compliance & Standards Adherence : Ensure all customer interactions comply with company policies and industry regulations. Stay updated on best practices and quality standards in customer care. Qualifications Education : Bachelor's degree or equivalent experience in a relevant field. Experience : Minimum of 2 years in a call center or customer service quality assurance role. Skills : Strong analytical and observational skills. Excellent verbal and written communication abilities. Proficiency in using call monitoring software and CRM systems. Ability to provide constructive feedback in a positive and encouraging manner.

Role & responsibilities Facilitate ensuring end-to-end clinical and service excellence by the HCL Healthcare doctors and allied clinical staff, with primarily focusing on the clinical quality of the LOB-1 doctors but also covering nurses, dieticians and other paramedic/allied providers. Support the initial evaluation of prospective candidates, including participation in the clinical (technical) round of the recruitment process for hiring LOB-1 doctors. Facilitate the induction of the new-joinee team members, focusing on clinical & service excellence. Plan and conduct post-induction training and other capacity enhancement activities for clinical capacity enhancement and service excellence, based on periodic training need assessments and post-training evaluations. Maintaining good rapport and warm connect with doctors & other team members is crucial, especially during the initial 90 days of their onboarding. Carry out concurrent and onsite monitoring and evaluation; provide supportive supervision; and offer technical insights and support for process improvement. Approximately 25% of the time in this role will be spent traveling to the onsite clinics at various LOB-1 locations. Work closely with internal stakeholders, including those at the Corporate Office and the on-ground clinic teams at various onsite clinics (LOB-1 locations). Liaise with Clients to provide periodic updates, technical support, and other inputs related to clinical and service excellence for the LOB-1 Business of HCL Healthcare. Analyse relevant data; provide technical support and inputs for preparing reports, dashboards & publications; and make periodic presentations to key stakeholders on observations, actions, and further planning and insights Preferred candidate profile: Essential: Recognized MBBS degree, or equivalent. Desirable: A recognized advanced degree such as MBA or post-graduate (PG) qualification in medical / allied discipline (such as health administration, management, training, public health, or research), or equivalent.

Immediate requirement for QTL_Trainer_Team leader_QA !! Work Location : Bangalore No. of open position : 10 Interested applicant please share your resume to Jeevitha.n@globiva.com/8123922437 Company Description Globiva is a fast-growing Business Process Management (BPM) company in Bengaluru, India. Our focus is on delivering exceptional customer experiences for our clients. With over 5000 employees. Job Description QTL: Good Communication skills. Should hold an experience for CS, Voice, email & chat, Blended process. Should be aware about the KRA's and KPI's of QTL. Experience of handling a team of quality under them. Experience of an e-commerce process will be an added advantage. BPO experience is mandate. Hiring For Process Trainer Job Description Trainer: Overall, 3 years of experience 1 Year in process trainer. Excellent communication, presentation, and interpersonal skills. Ability to work independently with minimal supervision while prioritizing multiple projects simultaneously.

Grab the opportunity to work in manufacturing company as an Quality Engineer based at Vadodara, Gujarat Position : Quality Engineer Experience : 1 to 3 years Qualification : Diploma Mechanical/B.E Mechanical Department : Quality Location : Gorwa,Vadodara Job Description : Understanding mechanical drawing / assembly drawing given by the customer and preparing details to measure as quality team and to know about CMM. Check all the parts in multiple process Do continuous interaction with all internal departments for quality improvement Reports management for quality checks in all process in writing and in computer Feed all required data in SAP Do CAPA analysis, rejection analysis Communication with the vendor for the clarification and queries of production and quality department in mechanical drawing if any If any customer complaint arrives than routing it to concern department for resolution/ provide solution (Male Candidates Only.) Interested Candidate share your resume at hr6@capiq.com / Whatsapp on 9998011451 Local to Vadodara Candidates only

Role & responsibilities Monitor and evaluate calls / emails to ensure compliance with company policies, procedures and quality standard. Ensure that associates adhere to regulatory requirements, legal guidelines and industry best practices while interacting with customers. Provide constructive feedback to associates based on quality evaluations and highlighting areas of improvement. Prepare reports and analysis on quality evaluations, findings, identifying trends and areas of improvement. Conduct regular calibration session with supervisors to ensure consistent evaluations and scoring across the team. Identify process gaps or inefficiencies based on quality evaluations and work with relevant stake holders to implement improvement initiatives. Collaborate with operations & training to align quality initiatives, share best practices Preferred candidate profile Good communication skills Keen attention to details Diligent and meticulous Creative and innovate thinker Should be fluent in English and Hindi communication

. Required Candidate profile Looking for our client

Quality control procedures implementation for New campaign and new plant products Execution of analytical requirements for New/campaign products Analysis reporting Maintain & follow IMS & NABL Procedures for new/campaign products Required Candidate profile Timely Approval of Raw material and finished products Implementation of 5S, TQM, eAM and IMS

Position : Quality Assurance (QA) Intern/Apprentice Department : Quality Assurance Location : Gandhinagar, Gujarat Company : [Your Company Name] (e.g., SLTL Medical www.sltlmedical.com) Duration : 12 Months Stipend : Yes Reporting To : QA Manager Company Name : Sahajanand Laser Technology Ltd Key Responsibilities Assist in reviewing and maintaining QA documentation including SOPs, protocols, reports, and records. Support in internal audits , CAPA tracking, and quality data management. Learn and help with validation activities and equipment calibration record-keeping. Help in batch record review and document control. Participate in non-conformance investigations and ensure proper documentation. Coordinate with cross-functional teams including Production, QC, and Regulatory Affairs. Assist in ensuring compliance with ISO 13485 , MDR , and FDA regulations . Requirements Pursuing or recently completed a Bachelors/Masters degree in Pharmacy, Biomedical Engineering, Life Sciences, or a related field. Basic understanding of Quality Management Systems (QMS) and regulatory guidelines in medical devices. Strong attention to detail and documentation skills. Proficiency in MS Office (Word, Excel, PowerPoint). Good communication and teamwork skills. Willingness to learn and take initiative. What You’ll Gain Real-time exposure to medical device QA processes and industry standards. Hands-on experience with regulatory compliance and documentation practices. Opportunity to work in a dynamic and regulated environment. Internship Certificate and potential opportunity for full-time employment based on performance.

Patient / Customer Care • To comply with the quality Process & policies of the respective area. Job Knowledge • To demonstrate effective application of technical & professional knowledge. • Implementation of NABH standards • Analysis of requirements of forms, formats, and process development • In-depth knowledge of Excel, Analysis, and quality tools • KPI analysis • Good Communication skills Job Description: • Monthly analysis of KPI • To generate a Quality report of the Quality department and communicate to stakeholders • Monthly data tracker with the information related to HO • Conducting departmental survey according to NABH standards. • Conducting audits as assigned. • IR analysis and its closure. • KPI analysis and its responsibility • Document control tracker maintenance • Preparation of PPT for the reporting manager. • Preparing process flows and guiding departments in the development of process flows • Conducting training as per the requirement. • Attend meetings if required • Accompany rounds with other department heads • Any other work given by the reporting manager Audits & QI projects • Carry out routine audits of clinical areas/departments. • Provide feedback to departments. • Support and implement QI projects • Closure of Nonconformities Medical Policies and Standards • Dissemination, Implementation, Training of Organization policies and regular audits. Clinical indicators and Performance indicators • To support the development, periodic review, and improvement of clinicalindicators. People Orientation • To demonstrate professional & courteous behavior to patient & co-workers. Cost & Revenue • To operate within budget cost

You will be responsible for owning the operations function of the risk and compliance practice. Driving strategic approach in managing the entire account to optimally deliver the services as per the contractual obligations. You will also be responsible for revenue generation along with stakeholder management/client relationships. Your primary responsibilities include: Be well versed with KYC and AML processes at an SME level. Structure and execute all training requirements from new and existing accounts. Ensure robust compliance reporting for training functions at an analyst level. Create approved QC/QA plans and agree with clients. Develop the QC/QA process where required to be compliant with requirements. Drive quality improvements by creating action plans based on RCA. Manage accountability plans and PIPs. Review and update policy and procedure documents. Create robust quality reporting with error trend analysis. Suggest/implement process improvement ideas and drive the culture in the team. Adapting the organization's culture and driving the entire team towards a client-centric culture of growth. Ensuring effective resource management (people, technology, and infrastructure). Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in financial crimes (prevention) and compliance With an overall of 10 years of experience and 7-8 years of experience in AML/KYC. Good Knowledge of US/UK regulatory policies. Lean/Six Sigma trained/certified – not mandatory. ACAMS certified – preferred. Preferred technical and professional experience AML/KYC workflow and related tools. Preferred international banking experience.

Job Overview: As a Quality Manager, you will be responsible for overseeing the quality assurance and quality control processes within our organization. Your role is to ensure that products and services meet the required quality standards, comply with regulations, and satisfy customer expectations. You will lead a team of quality professionals, develop and implement quality management systems, and drive continuous improvement initiatives across the organization. Key Responsibilities: 1.Quality Management Systems: Develop, implement, and maintain quality management systems and processes. Ensure compliance with industry standards, regulations, and company policies. Oversee the preparation and maintenance of quality documentation and records. 2. Team Leadership: Lead, mentor, and manage the quality assurance team. Conduct performance evaluations and provide training to team members. Foster a culture of quality and continuous improvement within the team. 3. Quality Assurance: Develop and execute quality assurance plans, including inspection protocols. Monitor and evaluate the effectiveness of quality control processes. Address and resolve quality-related issues and non-conformances. 4.Continuous Improvement: Identify opportunities for process improvements and implement best practices. Utilize data analysis to drive decision-making and improve quality metrics. Lead root cause analysis and corrective action initiatives for quality issues. 5.Customer Focus: Act as a liaison between customers and the company to address quality concerns. Review customer feedback and implement improvements to enhance satisfaction. Ensure that customer requirements and expectations are met or exceeded. 6.Compliance and Audits: Conduct internal audits to ensure adherence to quality standards and procedures. Prepare for and participate in external audits and inspections. Ensure compliance with regulatory requirements and industry standards. Qualifications: Bachelors degree with 2 years of experience in quality management or a similar role. Professional certification (e.g., Six Sigma Black Belt, CQE) is a plus. Strong knowledge of quality management principles, methodologies, and tools. Proven ability to lead and manage a team effectively. Excellent analytical, problem-solving, and decision-making skills. Strong communication and interpersonal skills. Should be ready to travel as per organization needs If Interested candidates can share resume on roussel.swaries@zenplus.in or WhatsApp on 7738007108

Role & responsibilities Daily Call monitoring (BAU Audits + Compliance Audits) Team Huddle (Share Updates, Audit Observation, Discuss team challenges) Call listening session , Live call audits (Side by Side) BQM - Bottom Quartile Management Floor Walk , Daily Briefing, Dip - Check Manage Agent wise data & Share process related compliance reports Give insight to improve business Preferred candidate profile Minimum 2 years of experience in Cal Quality Check / Call Audit from any Financial backgrounds. Candidate should have good understanding about call Audit and review Candidate should know Tamil, Hindi and English as mandatory Graduation is mandatory Interested candidate kindly share your resume to the mail id (Swaminathan@indiagold.co)

Job Purpose: To lead the Quality Assurance and Quality Control functions across the pet food manufacturing process, ensuring all products comply with safety, nutritional, and regulatory standards, and maintain consistent quality and palatability. Key Responsibilities: Develop and implement robust quality systems across raw materials, in-process checks, and finished goods tailored to pet food products. Monitor quality parameters such as protein levels, moisture content, fat, and palatant application to ensure formulation accuracy. Ensure 100% compliance with FSSAI, AAFCO, ISO 22000, and other relevant pet food safety standards. Manage a team of quality executives and lab analysts for sample testing, documentation, and root cause analysis of deviations. Supervise hygienic practices, GMP (Good Manufacturing Practices), and HACCP implementation on the production floor. Conduct internal quality audits and assist in external audits by regulatory bodies or customers. Review and release product batches after quality clearance and certificate of analysis (COA) verification. Handle customer complaints related to product quality and ensure timely closure with CAPA documentation. Work closely with R&D and production teams for new product trials, shelf-life testing, and palatability improvements. Maintain all laboratory equipment and testing records in accordance with regulatory guidelines. Required Skills and Competencies: In-depth knowledge of food safety standards and pet food regulations (FSSAI, AAFCO, ISO, HACCP). Strong analytical skills in lab testing: moisture, protein, fat, fiber, ash content, etc. Experience in handling non-conformities, conducting RCA & CAPA. Familiarity with sensory evaluation and palatability testing in pet food. Strong leadership, documentation, and communication skills. Proficiency in MS Office and quality data reporting tools. Educational Qualification: M.Sc in Food Technology, Animal Nutrition, Veterinary Science, Microbiology, or related field. Experience: Experience in dry pet food (kibble), treats, or wet pet food preferred.

Role & responsibilities Monitor and ensure the implementation of quality standards across all stages of food production, including sourcing, processing, and packaging. Develop and implement quality control procedures to ensure compliance with both internal and external standards, such as ISO, HACCP, FSSAI, FDA,FSSC , BRC and other relevant food safety regulations. Conduct inspections and audits of manufacturing processes to identify areas for improvement and ensure quality compliance. Implement, and maintain QMS in line with BRCGS & customer standards. The readiness of specs for efficient production of all new products, aligning with food safety and quality standards. Conduct regular internal audits & GMP inspections to ensure compliance with food safety and quality protocols. Supervise laboratory testing of raw materials, semi-finished, and finished goods- Chemical. Develop and validate Standard Operating Procedures (SOPs) for QC tests. Oversee the implementation & adherence to process controls & product standards, Manage online non-conformance issues, including root cause analysis and corrective actions. Conduct training sessions for staff on food safety, quality standards, and hygiene practices as per defined training calendar & overview the implementation. Promote a culture of quality awareness among employees Perform the quality testing of raw materials, in-process materials, and finished products. Perform and/or supervise regular sensory analysis and chemical tests on products to monitor their safety, quality, and shelf life. Track product defects or deviations and take corrective actions to address these issues. Maintain detailed records of quality checks, audits, and certifications. Document deviations and corrective actions as per company standards. Preferred candidate profile Should be committed to excellence. Should be a Team player Hands on experience in frozen food industry. Excellent communications skills