5465 Provisioning Jobs - Page 16

Job Title: Google Workspace Administrator (GWS Admin) Location: Chennai or Indore Experience Required: 6 to 10 Years Employment Type: Full-Time About the Role We are seeking an experienced and detail-oriented Google Workspace Administrator (GWS Admin) to join our IT infrastructure team. The ideal candidate will possess strong expertise in managing and supporting Google Workspace environments in enterprise settings. This role requires excellent troubleshooting skills, a strong customer service mindset, and the ability to communicate effectively with both technical and non-technical stakeholders. Key Responsibilities Administer and maintain all aspects of Google Workspace (formerly G Suite), including user provisioning, group management, organizational units, and security configurations. Monitor system performance, security settings, and ensure compliance with company policies and regulatory standards. Diagnose and resolve complex technical issues related to Gmail, Google Drive, Calendar, Meet, and other Workspace tools. Collaborate with cross-functional teams to enhance productivity and end-user experience. Manage support tickets, follow escalation procedures, and ensure issues are resolved within defined SLAs. Create and maintain technical documentation and operational procedures. Stay informed about new Google Workspace features, changes, and best practices.

Job Title: DevOps Engineer Experience: 3+ Years Location: Gurugram, Haryana (Hybrid/Onsite) About the Role: We are seeking a skilled and motivated DevOps Engineer with over 3 years of experience to join our growing technology team in Gurugram. The ideal candidate will have hands-on expertise in AWS cloud infrastructure, CI/CD pipelines, and infrastructure automation. You will be responsible for maintaining and scaling our cloud-based environments, streamlining deployments, and enhancing infrastructure reliability. Key Responsibilities: Design, implement, and manage scalable, secure, and highly available AWS cloud infrastructure. Develop and maintain CI/CD pipelines using tools such as Jenkins, GitLab CI, CircleCI, etc. Automate infrastructure provisioning and deployments using Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Ansible. Monitor system performance, reliability, and availability using tools like CloudWatch, Prometheus, Grafana, or ELK stack. Collaborate with development, QA, and security teams to support deployments, testing, and integration. Perform root cause analysis of production errors and implement appropriate fixes. Manage container orchestration platforms such as Docker and Kubernetes. Ensure infrastructure and data security through best practices and compliance standards.

Job Title: L2 – OCP Support & Platform Engineering (Platform Analyst) 📍 Location: [Add Location or "Remote"] 🕒 Experience: 3–6 years 🛠 Role Focus: Advanced Troubleshooting | Change Management | Automation About the Role We’re looking for an experienced Platform Analyst to join our L2 OCP Support & Platform Engineering team. This role involves supporting OpenShift/Kubernetes platforms, driving automation, and collaborating closely with DevOps teams to ensure seamless platform operations. Key Responsibilities Troubleshoot OpenShift/K8s issues: workloads, PVCs, ingress, services, image registries. Apply configuration changes using YAML, Helm, Kustomize. Upgrade and maintain OpenShift clusters and Operators. Collaborate on CI/CD pipeline troubleshooting. Automate namespace provisioning, RBAC, and NetworkPolicies. Manage observability tools: Prometheus, EFK, Grafana. Participate in CR and patch planning cycles. Tech Stack Platforms: OpenShift, Kubernetes Tools: oc, kubectl, Helm, Kustomize Monitoring: Prometheus, Grafana, Thanos Logging: Fluentd, EFK Stack, Loki CI/CD: Jenkins, GitLab CI, ArgoCD, Tekton Automation: Ansible, Terraform Security: Vault, SCCs, RBAC, NetworkPolicies

Hiring: L2 – OCP Support & Platform Engineering (Platform Analyst) 📍 Location: Delhi NCR 💼 Experience: 3–6 years Apply now by sending your resume to chhavi.gupta@shivsys.com and join us in building a robust, scalable, and secure platform for the future! Role Focus: Advanced troubleshooting, change management, and automation About the Role We are looking for a skilled and motivated L2 Platform Analyst to join our OpenShift support and platform engineering team. You will play a key role in maintaining, troubleshooting, and optimizing OpenShift clusters, enabling seamless deployments and a secure, stable platform for our engineering teams. Key Responsibilities Analyze and resolve complex platform issues related to workloads, PVCs, ingress, services, and image registries. Implement and manage configuration changes using YAML, Helm, and Kustomize. Maintain and upgrade Operators, perform OpenShift cluster upgrades, and ensure post-patch health validation. Work closely with CI/CD and DevOps teams to troubleshoot build and deployment issues. Automate and manage namespace provisioning, RBAC, and NetworkPolicies. Maintain and enhance logging, monitoring, and alerting systems (Prometheus, EFK, Grafana). Actively participate in change requests and patch planning cycles. Mandatory Skills Strong hands-on experience with OpenShift (OCP) administration and troubleshooting. Solid understanding of Kubernetes fundamentals. Proficiency in YAML, Helm, and Kustomize. Experience with CI/CD pipeline troubleshooting (e.g., Jenkins, Tekton). Expertise in RBAC, namespace management, and network security policies. Linux system administration skills (preferably RHEL). Familiarity with container runtimes (Docker, CRI-O, Podman). Experience with monitoring and logging tools (Prometheus, EFK/ELK, Grafana). Automation and scripting skills (Bash, Python, Ansible). What We Offer Opportunity to work on cutting-edge cloud-native technologies. Collaborative and innovative team culture. Continuous learning and professional growth. Competitive compensation and benefits.

The OpenShift Container Platform (OCP) Operations Team is responsible for the continuous availability, health, and performance of OpenShift clusters that support mission-critical workloads. The team operates under a tiered structure (L1, L2, L3) to manage day-to-day operations, incident management, automation, and lifecycle management of the container platform. This team is central to supporting stakeholders by ensuring the container orchestration layer is secure, resilient, scalable, and optimized. L1 – OCP Monitoring & Support Operations (Platform Technician) Role Focus: Daily Ops, Monitoring, 1st-Level Support Experience: 1–3 years Resources : 5 Key Responsibilities: Perform 24x7 monitoring of clusters, nodes, pods, and services via oc CLI and OpenShift Console. Execute SOPs and health checks for clusters and platform components. Handle incident alerts, perform basic triage, and escalate to L2. Support basic administrative tasks (RBAC, Projects, ConfigMaps). Perform scheduled maintenance verifications and backups. Generate daily/weekly platform health reports. L2 – OCP Support & Platform Engineering (Platform Analyst) Role Focus: Advanced Troubleshooting, Change Management, Automation Experience: 3–6 years Resources : 5 Key Responsibilities: Analyze and resolve platform issues related to workloads, PVCs, ingress, services, and image registries. Implement configuration changes via YAML/Helm/Kustomize. Maintain Operators, upgrade OpenShift clusters, and validate post-patching health. Work with CI/CD pipelines and DevOps teams for build & deploy troubleshooting. Manage and automate namespace provisioning, RBAC, NetworkPolicies. Maintain logs, monitoring, and alerting tools (Prometheus, EFK, Grafana). Participate in CR and patch planning cycles. L3 – OCP Platform Architect & Automation Lead (Platform SME) Role Focus: Architecture, Lifecycle Management, Platform Governance Experience: 6+ years Resources : 2 Key Responsibilities: Own lifecycle management: upgrades, patching, cluster DR, backup strategy. Automate platform operations via GitOps, Ansible, Terraform. Lead SEV1 issue resolution, post-mortems, and RCA reviews. Define compliance standards: RBAC, SCCs, Network Segmentation, CIS hardening. Integrate OCP with IDPs (ArgoCD, Vault, Harbor, GitLab). Drive platform observability and performance tuning initiatives. Mentor L1/L2 team members and lead operational best practices. Core Tools & Technology Stack Container Platform: OpenShift, Kubernetes CLI Tools: oc, kubectl, Helm, Kustomize Monitoring: Prometheus, Grafana, Thanos Logging: Fluentd, EFK Stack, Loki CI/CD: Jenkins, GitLab CI, ArgoCD, Tekton Automation: Ansible, Terraform Security: Vault, SCCs, RBAC, NetworkPolicies

About Client: Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media. Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia. We are hiring for below Positions Job Title: ForgeRock Developer Key Skills: Forge Rock , OpenIDM , OpenAM , OpenDJ , IAM Job Locations: Pan India Experience: 10 - 16 Yrs Budget: 25 LPA Education Qualification : Any Graduation Work Mode: Hybrid Employment Type: Contract Notice Period: Immediate - 15 Days Interview Mode: 2 Rounds of Technical Interview + Including Client round Job Description: ForgeRock Developer (OpenIDM, OpenAM, OpenDJ) Responsibilities: Responsible for providing thought leadership and subject matter expertise in Identity and Access Management (IAM). Understand organizational business requirements to produce IAM solutions that meet current and future business needs. Facilitate discussions with internal customers and other stakeholders in large workshops, small groups or one-on-one sessions while driving adoption of best practices in IAM, across a range of applications and other IT resources. Ability to architect planning and design for new or upgrade IAM infrastructure projects, articulating the general benefits of an IAM system. Assess the current state of client IAM infrastructure to identify opportunities for improvement. Establish an IAM service improvement plan with particular focus on resource optimization and operational efficiency and effectiveness. Provide security design, consultancy, and assessment services while introducing improvements in technical security standards and security implementation designs/patterns. Develop / Implement a reference IAM architecture and ensure project and solutions delivery to that architecture. Develop Identity & Access Management Strategies to include roadmap planning and design. (leveraging as needed: Role-based Access Control (RBAC), Federation, Single Sign-on, Multi-factor Authentication, Segregation of Duties, and Reporting & Compliance) for on-prem, SaaS and Azure public cloud-based applications. Partner with IAM build team to ensure project planning and requirements are clearly defined and aligned for an appropriate implementation of scalable and agile IAM solutions. Work closely with Enterprise Architecture, Business Process Partners, and Transformation Management Office to ensure alignment of plans with what is being delivered. Required Skills/Qualifications: Minimum of a bachelor's degree in engineering or information systems or related field of study required. 10 or more years of experience in a diversified IT or information security role. Strong knowledge and proven experience on ForgeRock (Open IDM, Open AM and and OpenDJ). Strong implementation knowledge using SAML, OAuth 2.0, OpenID Connect, etc. Hands-on experience in development / integration background in ForgeRock tools such as Open AM, and Open IDM. Experience with Open IDM development: User provisioning, profile synchronization, and workflow. Good experience in creating policies as per requirements on Open AM. Technical experience with OpenSSO. OpenID Development experience. Should have knowledge of AD, LDAP, Database integration. Good communication skills, analytical skills, business analysis and customer relationship management. Broad understanding of information security tenets and security architecture principles. Experience developing strategies and roadmaps in line with best practices and proven frameworks is required. Strong knowledge and understanding of current and emerging cyber security threats, vulnerabilities, trends and mitigations ranging across the technologies required to provide layered defense is required. ForgeRock Identity Management Certification. ForgeRock Access Management Certification. Demonstrated ability to identify IAM requirements and validate implementation of specified requirements into a robust architecture that sufficiently protects valuable digital resources. Interested Candidates please share your CV to pnomula@people-prime.com

IT Support & Infrastructure Engineer Company: Agam Capital Location: Vikhroli, Mumbai Full Time (No Remote) Key Responsibilities: User Support & IT Operations Provide day-to-day IT support to employees (Windows laptops, software, network connectivity, printers, etc.). Manage onboarding and offboarding IT setup for employees, including provisioning of laptops, access, and user accounts. Troubleshoot hardware/software/network issues and coordinate warranty or vendor support when needed. Maintain asset inventory and software license compliance. Remote Desktop & Infrastructure Support Collaborate with the global IT team to implement and maintain a mirrored Remote Desktop Services (RDS) setup in India. Monitor performance, uptime, and reliability of the remote desktop infrastructure in collaboration with the NY-based team. Manage access controls, user profiles, and security settings within the RDS environment. Support setup of VPNs, secure connectivity, and endpoint protection across all user devices. Manage the leased line connectivity. IT Process & Security Enforce company IT policies, data security standards, and backup protocols. Provide support for periodic IT audits or compliance checks. Keep documentation updated for all procedures, configurations, and support issues. Qualifications & Skills: Bachelor’s degree in Computer Science, IT, or related field. 3+ years of experience in IT support and infrastructure roles. Strong working knowledge of: Windows OS (client and server), Active Directory Remote Desktop Services / Citrix / VDI platforms Networking fundamentals – LAN/WAN, firewalls, VPNs Endpoint management tools (e.g., Intune, JAMF, etc.) Experience supporting cloud-based productivity tools (Microsoft 365, Google Workspace). Excellent troubleshooting and interpersonal skills. Ability to work independently and manage multiple priorities across two locations. Preferred Qualifications: Experience in a global IT environment or working with distributed teams. Basic scripting or automation skills (PowerShell, Bash). Familiarity with ITIL framework or ITSM platforms (e.g., Jira, ServiceNow).

Req ID: 331576 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SAP Cloud IAM to join our team in Hyderabad, Telangana (IN-TG), India (IN). SAP Cloud Identity and Access Management (IAM)Consultant: Job Summary: We are seeking a skilled SAP Cloud IAM Consultant to manage and enhance our cloud-based identity and access management solutions. The ideal candidate will have strong experience with SAP BTP, SAP Cloud Identity Services, and IAM best practices to ensure secure and compliant access across the enterprise. Key Responsibilities: Implement and manage SAP Cloud Identity Services (SCI, IPS). Design and configure user provisioning and authentication mechanisms across SAP BTP and related cloud solutions (e.g., S/4HANA Cloud, SuccessFactors, Ariba). Integrate SAP IAM with external identity providers (e.g., Azure AD, Okta). Support Single Sign-On (SSO) configurations using SAML 2.0, OAuth, and OpenID Connect. Define and maintain role-based access controls (RBAC) and governance models. Work with business and technical teams to implement IAM compliance policies. Monitor IAM logs and alerts for security and performance optimization. Collaborate with internal security, audit, and compliance teams. Stay updated with SAP roadmap and IAM security trends. Required Skills: Hands-on experience with SAP Identity Authentication Service (IAS) and Identity Provisioning Service (IPS). Experience with SAP BTP (Business Technology Platform) security and user management. Knowledge of SSO integration, SAML, OAuth2, and SCIM standards. Familiarity with SAP Authorization Concepts (Fiori, UI5 apps, backend roles). Understanding of SAP GRC Access Control is a plus. Strong troubleshooting and communication skills. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Location Gurugram, Haryana, India Category Corporate Job Id GGN00002042 Tech Ops / Maintenance - Management & Administrative Job Type Full-Time Posted Date 07/16/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities The Senior Analyst – Inventory Management is responsible for the strategic productivity and tactical execution of United Airlines’ aircraft spare parts inventory. The Senior Analyst will accomplish tactical inventory execution through active project management and inventory planning. Responsibilities include: A continuous focus on improving operational reliability by minimizing aircraft out-of-service events, delays, and cancellations related to the unavailability of spare aircraft parts Primary focus on exceptions to automated inventory planning tools including, but not limited to: development and execution of inventory required to support new station set ups, deallocation and redistribution of inventory due to station closures, new fleet initial provisioning, individual component pooling agreement coordination and management, external component management agreements, allocations in support of initiatives outside the scope of planning processes Out-of-service aircraft event investigation, reporting, and mitigation as necessary Providing actionable insight to short- and long-term forecasts for the purposes of budgetary planning and integrated business planning Executing against forecast and budgetary projections Utilizing analytical dashboards, automated tools, and the airline’s transaction-based computer ERP system (SCEPTRE) This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor Degree in Aviation Management, Engineering, Business, Supply Chain Management, or related field, or comparable experience Minimum 2-5 years experience in fields of the Supply Chain, Airline or Manufacturing Industry Understanding of Supply Chain Planning and Management Strong communication and writing skills Self Motivated and engrained Continuous Improvement experience Strong people skills and ability to develop internal and external relationships Proven ability to generate consensus amongst disparate viewpoints Experience in project managing a number of large project with varying prioritization and completion dates Demonstrated abilities to find creative ways to reduce operational costs Ability to work to tight deadlines and manage workload accordingly through task prioritization Possess a high level of accuracy and attention to detail Self-starter with high degree of initiative and ability to manage deadlines Strong project management skills with the ability to handle multiple priorities Analytical approach to problem solving, with attention to detail and a sense of urgency Ability to influence others outside area of direct responsibility Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position

Location Gurugram, Haryana, India Category Corporate Job Id GGN00002041 Tech Ops / Maintenance - Management & Administrative Job Type Full-Time Posted Date 07/16/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities The Manager - Inventory Management manages provisioning and inventory planning of expendable parts and rotable parts to support the maintenance operation of United Airlines fleets. This includes planning of inventory investment and optimal inventory levels to adequately support maintenance needs. Continuously monitors the performance of the inventory plans. Accountable for identifying automation and integration opportunities to improve efficiency and support organizational goals. Develop strategic and tactical inventory plans for rotable and expendable parts to support the expected changes in schedule and maintenance operations Manage the team in making daily strategic adjustments to station inventory levels for rotable and expendable parts to support the maintenance operations This includes, but not limited to, analyzing and establishing system service levels that support operations at the least total cost, adjusting allocations/ROPs to support service levels with expected flying and maintenance changes, being accountable for life cycle of inventory – inception through final disposition and being accountable for performance against plan Identify supply chain planning automation opportunities in collaboration with other teams in the organization Develop project plans and ensure timely project completions Mentor team to develop in their roles and skillsets This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications What’s needed to succeed (Minimum Qualifications): BS degree in a quantitative field such as engineering, supply chain management or related field Understanding of supply chain operations, planning and management Exhibits an analytical approach to problem solving with attention to detail and a sense of urgency 5+ years of relevant experience in an analytics or process improvement-oriented role in supply chain, aviation, manufacturing or related industry Understanding of supply chain functions including sourcing/procurement, vendor management, inventory planning, warehousing and logistics Familiarity with Line and Base maintenance planning and operations Knowledge of relational database models and SQL Familiarity with Supply Chain models Strong written and verbal communication skills Experience with automation and digital technology deployments Ability to identify automation and supply chain optimization opportunities in existing processes to improve efficiency Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): MS degree in a quantitative field such as math, statistics and/or MBA Lean Six Sigma Green/Black Belt certification Project management experience Experience with continuous improvement methodologies Experience using statistical and mathematical methods Experience in inventory management Experience in a related field involving automation of complex business processes Experience leading direct reports Familiarity with ERP capabilities At least two years of airline experience At least two years of supply chain experience Strong background in one or more supply chain functions Familiarity with Maintenance, Repair and Overhaul (MRO) functions Familiarity with the airline industry Background in agile project management methodologies Strong understanding of Supply Chain Planning tools Familiarity with Line and Base Maintenance Planning Familiarity with MRO planning Strong project management skills Financial and budget/expense management Ability to establish and monitor policies and guidelines Programming experience in a scripting language such as Python, R, and/or Julia

Job Description: - Routing Protocols: BGP, OSPF, EIGRP, MPLS, GRE, and IPsec - Switching Protocols: STP, RSTP, VLAN, and Inter-VLAN, VTP, HSRP and VRRP, Ether-Channel, Stack switching, VSS, 802.1x, MAB, DHCP snooping, IPDT. - DC Networks: ACI Deployment and troubleshooting, VPC, VDC, FEX, Fabric Path. - Security: Cisco, Fortinet, Palo Alto Networks, Juniper, Sophos, Watcguard, Cloud Firewalls, Cisco ISE and F5 (LTM and GTM). - Misc: Infoblox (DHCP, DNS & IPAM), Wireless, Heatmaps, Netflow, IP-SLA, SNMP TRAP & MIB, IOS and ISSU upgrade, NAT, TACAS+, Access-lists, Route-maps. - Automated provisioning of VPCs, networking, IAM roles, subnets, and security configurations - Large-scale Cloud Migrations & deployments. - Design and implementation of new Network environments. - Upgradation of previous Network environments - Working with client team to capture requirements and prepare plans. - Able to work as an individual contributor. - Support Business projects in providing expertise for several projects part of business priorities. - Provide technical support during whole project lifecycle, from Initiation, planning, execution, control and closing. - Based on Business projects portfolio, in alignment with Projects Lead, deliver expertise to support project deliveries. - High Level Design (HLD) review and Low Level Design (LLD) conception. - Collaborate with cross functional team: leading technical workshop. - Providing inputs for project reporting. Functional Skills: - Cisco Routers: ISR 1900, 2900, 3900, 4000, ASR 1K, 9K - Switches: Cisco (Catalyst 2900, 3800, 4500, 6500,6800, 9000) - Nexus 9K,7k,5k and 2k Infoblox: IB-1420, IB-2220 - Security: Cisco ISE(VM), ASA, FTD, Palo Alto (VM), PA-500, PA-3020, PA-5020, PA-7000. F5 LTM & GTM - Tools: SolarWinds, Splunk, Service-now, Ehealth, CA spectrum, Cisco prime. - Excellent communication skills - Well versed with Cloud Technologies Interviews: - Candidate will have to go through Client Interview for selection. Mandatory Documents: - Passport - Experience Certificates - Certification Certificates

Job Title: Sr. IT Engineer Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women’s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestlé to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About The Role Are you ready to be at the forefront of innovation in a high-growth SaaS company? At Locus, we’re looking for Sr. IT Engineer. You'll be the go-to expert and key enabler for IT operations, ensuring seamless functionality, security, and efficiency across all our systems and devices. Key Responsibilities: Oversee laptop provisioning, user onboarding/offboarding, and device lifecycle management. Oversee and troubleshoot identity and access management systems (e.g., SSO solutions and user/group management). Administer and manage device management platforms (e.g., macOS and Windows systems), including configuration profiles, policy enforcement, and security compliance. Perform system and network maintenance, including hardware, software, and security upgrades. Perform changes in the network setup including firewalls and L3 switches. Manage IT assets, including laptops and peripherals, ensuring lifecycle management and security compliance. Configure and maintain office IT infrastructure, including LAN/WAN networks, firewalls, VPNs, and cloud-based networking solutions. Integrate various devices with SIEM (e.g. - Wazuh) and solid understanding of events and alerts. Troubleshoot and resolve issues related to operating systems, software applications, and network connectivity. Provide support for collaboration tools and email platforms (e.g., Google Workspace) Coordinate with vendors and manage IT procurement and asset inventory. Ensure compliance with IT security policies and industry best practices. Provide technical support and guidance to end users and internal teams. Skills Required: Experience: 6-8 years in IT support and systems/network administration. Education: Bachelor's/Master's degree in IT, Computer Science, or a related field. Strong understanding of identity and access management systems (e.g., Okta, OneLogin, or similar). Proficiency in device management platforms (e.g., MDM solutions) for macOS, Windows, and mobile devices. Solid experience with networking technologies, including LAN/WAN, firewalls, VPNs, RADIUS, and cloud-based networking solutions. Hand-on experience in managing SIEM (integration and event analysis). Solid experience in facing ISO 27001, SOC2 Type II audits from the IT Point of view. Hands-on experience in cloud platforms (e.g., AWS, Azure, or GCP) is a plus. Proficiency in scripting or programming languages (e.g., Python) for automation and efficiency improvements. Familiarity with IT ticketing systems and incident management. Strong analytical and problem-solving skills. Ability to multitask, adapt to change, and work effectively in a team-oriented or unsupervised environment. Excellent communication and interpersonal skills. Team management or leadership experience is an advantage. What We Offer Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

Key Responsibilities:Monitor and maintain physical infrastructure, including servers, networking equipment, and power/cooling systems. Install, configure, and maintain Linux-based systems (primarily Ubuntu, CentOS, RHEL). Perform hardware diagnostics, replacements, and upgrades in the datacenter. Ensure uptime of systems by responding promptly to alerts and issues. Participate in on-call rotation for datacenter emergencies and after-hours support. Perform system updates, patch management, and security hardening on Linux servers. Support server provisioning, racking, cabling, and documentation. Assist with automation tasks using shell scripts, Ansible, or other tools. Maintain inventory and asset management records. Work closely with network, security, and cloud teams to ensure cross-functional support. Comply with security and compliance standards (e.g., ISO 27001, SOC2, HIPAA depending on company needs). Required Qualifications:2–5 years of experience in datacenter operations or infrastructure support. Proficiency with Linux administration (Red Hat, Ubuntu, or CentOS). Experience with server hardware and diagnostics (Dell, HP, Supermicro, etc.). Familiarity with IP networking concepts (switches, VLANs, subnets, etc.). Understanding of datacenter environmental systems (power, HVAC, fire suppression). Strong troubleshooting and problem-solving skills. Ability to lift and rack equipment (up to 50 lbs). Comfortable working in 24x7 operations environment (shifts or on-call as needed).

Job Summary We are seeking a skilled and proactive DevOps Lead to design, implement, and maintain our CI/CD pipelines, infrastructure, and deployment processes. The ideal candidate will guide the DevOps team and work closely with development, QA, and IT teams to drive automation, scalability, and operational efficiency across our environments. ⸻ Key Responsibilities Lead the design and implementation of CI/CD pipelines for application and infrastructure deployments. Automate provisioning, configuration, and monitoring of infrastructure using tools like Terraform, Ansible, or similar. Ensure high availability and performance of production systems through proactive monitoring and incident response. Collaborate with development teams to ensure smooth code releases and rapid iteration. Drive adoption of best practices in DevOps, including containerization (Docker, Kubernetes), IaC, and security. Mentor junior DevOps engineers and serve as a point of escalation for technical issues. Implement and manage observability tools (e.g., Prometheus, Grafana, ELK, Datadog). Maintain infrastructure in cloud environments (AWS). Conduct root cause analysis for incidents and drive continuous improvement. ⸻ Required Skills & Qualifications 5+ years of experience in DevOps, SRE, or related roles. Strong hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions). Deep knowledge of Linux systems, scripting (Shell, Python), and system administration. Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes). Familiarity with configuration management tools like Ansible, Chef, or Puppet. Strong understanding of networking, security, and monitoring in distributed systems. Excellent communication, leadership, and problem-solving skills. ⸻ Preferred Qualifications Certifications in AWS/Azure/GCP or Kubernetes (CKA/CKAD). Experience with Agile and DevOps culture. Exposure to microservices architecture and service mesh tools (e.g., Istio, Linkerd)

About The Role We are seeking a hands-on and experienced AWS DevOps Engineer with 3-5 years of cloud infrastructure and automation expertise to join our team and take ownership of DevOps for our EasyWebinar product - a live webinar platform serving a global user base. You-ll be responsible for the management, security, scalability, cost optimization, and automation of our AWS infrastructure. This includes containerized applications on ECS, serverless functions on Lambda, Terraform-based automation, Docker, and full CI/CD lifecycle management. The ideal candidate has strong knowledge of Linux, AWS services, and modern DevOps practices. Key Responsibilities AWS Infrastructure Management & Cost Optimization Design, provision, and manage cloud infrastructure on AWS using ECS (Fargate /EC2), Lambda, RDS, EC2, S3, CloudFront, ELB, Route 53, and WAF Build secure and scalable VPC architectures, including NAT gateways, subnets, security groups, NACLs, and route tables Monitor usage and implement cost optimization strategies using AWS Trusted Advisor, Cost Explorer, and automation for unused resources Ensure high availability, disaster recovery, backup scheduling, and performance tuning for all infrastructure components Serverless & Lambda Management Deploy and maintain AWS Lambda functions, optimize performance (cold starts, timeouts, memory), and troubleshoot failures Integrate Lambda with event-driven services such as S3, SQS, SNS, and CloudWatch Events Apply secure IAM roles, environment isolation, and versioning to Lambda-based workloads Infrastructure as Code (IaC) Create and manage Terraform modules for provisioning and configuring all AWS services Maintain Git-based version control of infrastructure and enable automated promotion across environments (dev,staging, prod) CI/CD & Automation Implement and manage CI/CD pipelines using GitHub Actions, GitLab CI, or Azure Pipelines Automate build, test, and deployment for ECS microservices, Lambda functions, and S3-based static content Ensure smooth and rollback-safe deployments with appropriate approvals and validations Docker & Containerization Build and optimize Docker images for containerized applications Manage and troubleshoot container deployments in ECS (both EC2 and Fargate) Apply container lifecycle best practices, including multi-stage builds and secure image registries Security & Compliance Apply least-privilege access policies using IAM roles, policies, and MFA Enforce encryption, secure key storage, and API protection with WAF and HTTPS via CloudFront Regularly patch systems and monitor for vulnerabilities or misconfigurations Monitoring, Logging & Incident Management Use Amazon CloudWatch as the primary tool for metrics, logs, alarms, and dashboards Continuously improve logging standards and observability, including structured logging across Lambda, ECS, and EC2 Set up custom metrics and log-based alerts to detect errors, bottlenecks, and anomalies Build and maintain operational dashboards to monitor system health Participate in incident response, perform root cause analysis, and implement preventive actions Troubleshooting & Production Support Proactively monitor and investigate production issues across AWS, Docker, Lambda, ECS, RDS, and Linux-based systems Quickly identify the root cause of live issues and provide short-term mitigation and long-term fixes Collaborate with developers to debug application-layer and infrastructure-level problems Own and continuously improve incident response, resolution time, and reliability processes Linux System Administration Administer and troubleshoot Linux-based EC2 instances (Amazon Linux, Ubuntu) Handle OS-level performance tuning, networking, and patch management Create system-level scripts and automation for routine DevOps tasks Required Skills & Experience 3-5 years of experience in a DevOps or Cloud Engineering role, focused on AWS- Strong expertise in: AWS Lambda, including deployment, optimization, and event integration Core AWS services: ECS, EC2, RDS, S3, CloudFront, ELB, Route 53, WAF Terraform for infrastructure provisioning and automation CI/CD pipeline design using GitHub Actions, GitLab CI, or Azure Pipelines Docker: image creation, deployment, and ECS orchestration VPC networking: NAT gateways, subnets, route tables, SGs, and NACLs Linux administration and shell scripting Proven experience in AWS cost analysis and optimization Strong skills in production troubleshooting, log analysis, and root cause identification Nice to Have AWS Certification (e.g., DevOps Engineer - Associate, Solutions Architect - Associate) Experience with event-driven architectures using SNS, SQS, or Step Functions Exposure to real-time streaming or webinar platforms Familiarity with observability tools like Datadog, ELK Stack, or Prometheus

Overview Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in Join Our Platform Engineering Team as a Senior DevOps Engineer! Are you passionate about building scalable, reliable, and cutting-edge infrastructure solutions? Do you thrive in a fast-paced environment where innovation and collaboration are key? If so, we want you to join our Platform Engineering team as a Senior DevOps Engineer ! About The Role As a Senior DevOps Engineer, you will play a pivotal role in designing, implementing, and maintaining the infrastructure and tools that power our organization’s platforms. You will work closely with cross-functional teams to enable seamless software delivery, optimize cloud environments, and ensure the reliability and scalability of our systems. This is a unique opportunity to make a significant impact on our technology stack and drive the success of our strategic initiatives. Responsibilities Key Responsibilities: Design, implement, and manage CI/CD pipelines to accelerate software delivery and improve deployment reliability. Architect and maintain cloud-native infrastructure using tools like Kubernetes, Terraform, and Azure/AWS. Automate infrastructure provisioning, configuration, and monitoring to enhance operational efficiency. Collaborate with development and operations teams to ensure platform reliability, scalability, and performance. Lead incident management efforts, troubleshoot complex issues, and implement proactive solutions to minimize downtime. Mentor and guide junior team members, fostering a culture of continuous learning and innovation. Stay up-to-date with industry trends and emerging technologies to drive continuous improvement in our platforms. Experience 5+ years of experience in DevOps, Site Reliability Engineering (SRE), or related roles. Expertise in cloud platforms (Azure, AWS) and containerization technologies (Docker, Kubernetes (AKS)). Proficiency in infrastructure-as-code tools (Terraform, Ansible, etc.) and CI/CD pipelines (ADO, GitLab, etc.). Strong scripting skills (Powershell, Bash, etc.) and experience with monitoring/logging tools (Grafana, Azure LogAnalytics, etc.). Deep understanding of networking, security, and system architecture best practices. Excellent problem-solving skills and the ability to lead incident response and root cause analysis. Strong communication and collaboration skills, with a passion for mentoring and knowledge sharing. What’s in it for you? At RM My Work Blend @RM provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at alternative locations, and with flexibility of hours, as appropriate to the role. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working. As well as a competitive salary our core benefits package includes Group Health Insurance, Group Personal Accident, Group Term Life Insurance, Doctor consultation reimbursement, annually, Medical reimbursement, monthly/Qtry/Annual Rewards & Recognition program, Annual Salary Review & Bonus payouts, Children’s Education Assistance Subsidy, Summer Vacation Scheme, Staff Children Engagement Programme, Knowledge Acquisition Subsidy, Transportation Subsidy, Birthday & Marriage gifts and Subsidized Technopark Club Membership. RM India also has a comprehensive Rewards & recognition program to recognize and reward employees. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at talent@in.rm.com

We are currently seeking a dedicated Storage Engineer to be a part of our Managed Services operations team catering to our Banking customers. As a Storage Engineer, your primary responsibility will involve providing Level 2 support to customers through prompt incident response, service request fulfillment, problem management, infrastructure enhancements, and executing NetApp Ontap upgrades. It is crucial to have experience in supporting diverse client bases and possess a profound understanding of NetApp storage technologies. The ideal candidate for this role should meet the following requirements: - Proficiency in NetApp Storage, including deployment and administration of NetApp Storage CDOT. - Ability to troubleshoot performance issues, manage firmware and operating system upgrades, utilize storage management tools such as OnCommand Unified Manager/ Performance Manager/ Insight, and integrate backups with NetApp technologies. - Sound understanding of NetApp Storage concepts, management tools, and related technologies like Snapshots, controller failover, provisioning, deduplication, cloning, Snapmirror, IntelliSnap, encompassing monitoring, troubleshooting, administration, replication technologies, security hardening, and performance tuning. - Familiarity with other NetApp storage technologies like StorageGRID, E-Series, and SolidFire would be advantageous. - Experience with automation tools like NetApp Workflow Automation and Ansible. - Strong grasp of Storage protocols and technologies such as CIFS, NFS, iSCSI, Fiber Channel switching, and networks. - Knowledge of ITIL methodologies including change, incident, problem, and configuration management. - Expertise in Brocade or Cisco SAN switches administration, troubleshooting SAN connectivity, SAN zoning, FC, and IP-based storage replications. - Proficient in Windows and Linux System Administration. - Excellent customer communication and documentation skills. - Ability to cultivate and maintain strong relationships with both internal and external stakeholders. - Positive, proactive, team-oriented approach with adaptability and innovation in work methodologies. Education: - A graduate degree, preferably in engineering, with a minimum of 5 years of relevant Storage experience. - NetApp Certification would be a valuable asset. Location: - Navi Mumbai Shift Requirement: - Rotational Shifts (24/7),

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years Language - Ability: English(International) - Proficient About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? Ability to work well in a team Ability to perform under pressure Ability to meet deadlines Commitment to quality Prioritization of workload Account Reconciliations Customer Care Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? Need strong resource with Team leading and Collection Experience Need strong resource with Team leading and Collection Experience Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts

When you join the Fountain team, you become part of the leading enterprise solution for frontline workforce management. Fountain’s automated, customizable platform provides a seamless applicant experience for workers, while ensuring organizations can scale and manage their frontline talent. We’ve helped hundreds of companies like UPS, CLEAR, Stitch Fix, GoPuff, Fetch, and sweetgreen to hire, onboard, and manage over 14 million workers in more than 75 countries. In 2022, we closed $185M in our Series C, led by SoftBank and B Capital. Join our growing team of highly collaborative, ambitious, and forward-thinking Fountaineers as we empower our hundreds of customers and millions of frontline workers around the world. Let’s elevate frontline work together. As an IT Engineer on the Fountain team, you will be a key member of the technical team responsible for the day-to-day management of the company’s internal IT resources and systems. The IT Engineer will help maintain and promote security best practices while owning the IT help desk. In addition, the role will be responsible for the assignment of end-user IT resources such as laptops, maintaining security and compliance requirements, and general inventory management practices across a distributed workforce. This role will support across all functions, and work closely with Compliance, Security, People Operations, and Engineering, as well as internal and external auditors to promote IT best practices. What you’ll be doing: Manage helpdesk processes for smooth and responsive operations, acting as Tier 1/ Tier 2 support remotely Onboard new hires with provisioning of computers, new accounts, and building access Maintaining accurate asset management inventory (computers, monitors, other hardware, software licenses) Create how-to guides for users as well as our internal IT team Administration and support of business applications such as Google Suite, Microsoft Office, Slack, Okta, Kandji, and various tools/systems Evolve and evangelize our employee security policies and perform security awareness training by working closely with the Security team Diagnose and solve problems with hardware, software, services, and networks while ensuring all services are up to date Occasionally monitor tickets for emergencies over weekends What you should bring: 2+ years of IT, helpdesk, system administration, or equivalent experience Experience working in a SaaS company, preferably HR tech As we are a global company with English as our primary working language, fluency in English (written and spoken) is required for this role Strong interpersonal skills, problem-solving ability, and outstanding customer service Ability to work independently and with various teams, in a remote environment, across the globe Experience troubleshooting macOS software and hardware, and to a lesser extent, Windows machines Attention to detail and a thorough approach to problem-solving Experience with support ticketing systems such as Jira Service Desk, Zendesk, or Spoke Ability to work autonomously on multiple projects Eager to learn and grow Hours: 5am - 1pm Pacific Time [CA] (5:30pm - 1:30am IN time) Even if you do not meet all the requirements above, we still encourage you to apply for this position. While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. What do you have to lose? Fountain offers an incredibly unique work environment. We employ a diverse team all over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in-person connections and hold in-person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving Fountain Forward. The benefits we offer in the United States include competitive health plans and a retirement plan. Some Fountain-wide perks offered to all employees across the globe include a flexible vacation policy, paid holidays, monthly lunch stipends, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements. Fountain is a global employer, so some benefit offerings will vary from country to country. Fountain is proud to be an equal opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status. For information about how we use your information and the rights you have with respect to your information, visit our Privacy Policy .

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Must have: Design and maintain AWS infrastructure using services like EC2, S3, VPC, Lambda, CloudFormation, and ECS/EKS Build and manage CI/CD pipelines using tools like Jenkins, GitLab CI, or AWS Code Pipeline Automate infrastructure provisioning and configuration using Terraform, Ansible, or CloudFormation Monitor system performance and troubleshoot issues using CloudWatch, ELK, or Prometheus Implement security best practices and ensure compliance with cloud governance policies Collaborate with developers to streamline code integration and deployment Maintain documentation for infrastructure and processes Good To Have Knowledge of AWS services like EKS, RDS, S3, EC2, IAM. Ansible Kubernetes Knowledge of CI/CD pipeline/Jenkins. Responsibilities We are seeking a skilled AWS DevOps Engineer to design, implement, and manage scalable cloud infrastructure and CI/CD pipelines. You’ll collaborate with development and operations teams to ensure smooth deployment, monitoring, and automation of applications on AWS. Developers have a combination of technical and soft skills that allow them to recommend the best approach. Details Responsibilities Of a Devops Engineer Strong hands-on experience with AWS services Proficiency in scripting languages like Python, Bash, or PowerShell Experience with containerization (Docker) and orchestration (Kubernetes or ECS) Familiarity with Git, version control, and branching strategies Knowledge of networking, security, and cloud cost optimization Comments NA ️ Core Technical Skillsbr CI/CD Pipeline Managementbro Experience with tools like Jenkins, GitHub Actions, GitLab CI/CDbro Debugging build failures and deployment issuesbr Infrastructure as Code (IaC)bro Knowledge of tools like Terraform or AWS CloudFormationbro Basic scripting for provisioning environmentsbr Source Code Managementbro Git basics: branching, merging, conflict resolutionbro Setting up repos, managing access, reviewing commitsbr Monitoring amp; Loggingbro Familiarity with Prometheus, Grafana, ELK Stack, or similarbro Setting up alerts and identifying root causesbr Basic Networkingbro Understanding DNS, load balancers, firewallsbro Network troubleshooting in cloud/on-prem systemsbr Scripting Languagesbro Proficiency in Bash, PowerShell, or Python for routine tasks/ppbr☁️ Cloud amp; Platform Exposurebr Cloud Platforms (Basic Level)bro Hands-on with AWS, Azure, or GCP environmentsbro Creating and maintaining virtual machines, storage, etc.br Containerization amp; Orchestrationbro Basic Docker knowledge (creating images, running containers)bro Exposure to Kubernetes or OpenShift preferred, but not mandatorybr Operational Skillsbr Environment Maintenancebro Regular patching, config updates, version managementbro Handling access controls and secrets rotationbr Incident Managementbro Quickly responding to failures in lower environmentsbro Documenting steps taken and contributing to RCAbr Automation amp; Schedulingbro Automating common routines and jobs (e.g., backups, cleanups)br Soft Skills amp; Collaborationbr Team Coordinationbro Working closely with developers and QA teamsbro Clear communication of environment changes or issuesbr Documentationbro Writing SOPs, playbooks, environment detailsbr Problem Solvingbro Diagnosing issues independently or with cross-team input/p/div/divdiv style=padding:10.0px 0.0px;border:1.0px solid transparentdiv style=font-size:18.0px;word-wrap:break-wordH2 style=font-size:1.0em;margin:0.0pxbVOIS Equal Opportunity Employer Commitment/b/H2/divdivp style=margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serifstrongspan style=color:#0e101aIndia: /span/strong/pp style=margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serifstrongspan style=color:#0e101a /span/strong/pp style=margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serifVOstrongIS/strong is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics./pp style=margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serifAs a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the strongTop 10 Best Workplaces for Millennials, Equity, and Inclusion/strong, strongTop 50 Best Workplaces for Women/strong, strongTop 25 Best Workplaces in IT amp; IT-BPM/strong and strong10th Overall Best Workplaces in India /strongby the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do./pp style=margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serifBy joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!/pp style=margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serifstrongspan style=color:#0e101a /span/strong/pp style=margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serifstrongspan style=color:#0e101aApply now, and we’ll be in touch!/span/strong/p/div/div/div

About the Role: Tech Mahindra is hiring for Blended Process (Voice + Non-Voice) roles at its Pune campus. If you are passionate about customer service, have prior experience, and are open to rotational shifts, this is a great opportunity to work in a leading MNC environment. Key Responsibilities: • Handle customer queries through phone, email, and chat. • Accurately log customer interactions in the CRM system. • Resolve issues or escalate to the appropriate departments. • Maintain professionalism, empathy, and a customer-first attitude. • Meet performance benchmarks on quality, efficiency, and resolution rate. Key Skills Required: • Excellent communication (verbal and written) in English. • Problem-solving skills and ability to handle customer concerns efficiently. • Multi-tasking capabilities in a fast-paced environment. • Flexible to work in rotational shifts and week-offs. Preferred Experience: • Minimum 6 months in BPO/Customer Support/Telecom domain. • Familiarity with CRM tools or ticketing systems is a plus. Why Join Tech Mahindra? • Reputed global brand with strong career growth prospects. • Dynamic work culture and performance-driven environment. • Direct exposure to voice and non-voice processes. Freshers are not allowed.

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? Supervise the daily operation of the Global Collections process. Daily operational performance management to ensure the teams are operating within targets including Client´s Service Level Agreements. Achieve client Service Satisfaction at the level of client management and customer’ experience. Focus and drive customer delight experience internally within teams, with Client and their customers. Provide exceptional customer service to internal stakeholders and customers. Build team managers’ succession plans. Provide a holistic view of service delivery to the client. Support Ad Hoc contractual projects for the client in line with the nominated project team. Initiate and own continuous improvement projects within area of his/her responsibility. Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit. Operational Expertise: Proven experience in sound operations management, including SLA management, to ensure seamless delivery of services. Client-Focused: Excellent client interaction skills, with the ability to build strong relationships and provide top-notch customer service. Communication Skills: Fluent English skills, both oral and written, to effectively communicate with clients and teams. Attention to Detail: Meticulous attention to detail to identify and resolve issues promptly, ensuring high-quality service delivery. Adaptability & Problem-Solving: Ability to work under pressure, solve urgent matters, and adapt to change Excellent interpersonal and communication skills Strong commitment to working with teams Providing excellent customer service Ability to work in a multicultural and diverse environment A natural ability to adapt to change Experience in managing unstructured problems Problems within this role are typically service-related for the client. Problems can occur daily and can range from small client requests through to large service issues. For contractual problems – Experience in managing unstructured problems, particularly service-related issues, and working closely with SDL to close gaps and ensure client Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts, Any Graduation

At Armor, we are committed to making a meaningful difference in securing cyberspace. Our vision is to be the trusted protector and de facto standard that cloud-centric customers entrust with their risk. We strive to continuously evolve to be the best partner of choice, breaking norms and tirelessly innovating to stay ahead of evolving cyber threats and reshaping how we deliver customer outcomes. We are passionate about making a positive impact in the world, and we’re looking for a highly skilled and experienced talent to join our dynamic team. Armor has unique offerings to the market so customers can a) understand their risk b) leverage Armor to co-manage their risk or c) completely outsource their risk to Armor. Learn more at: https://www.armor.com Summary We are seeking a highly skilled Cloud Engineer with expertise in Oracle Cloud Infrastructure (OCI), Microsoft Azure, and VMware, along with strong Linux experience and hands-on proficiency in Kubernetes and Microservices architecture. The ideal candidate will design, deploy, and manage cloud environments, ensuring high availability, security, and scalability for mission-critical applications. ESSENTIAL DUTIES AND RESPONSIBILITIES (Additional duties may be assigned as required) Design, implement, and manage cloud solutions on Oracle Cloud Infrastructure (OCI) and Azure. Configure and optimize VMware-based virtualized environments for cloud and on-premises deployments. Architect scalable, high-performance, and cost-effective cloud-based solutions. Deploy, configure, and maintain Kubernetes clusters for containerized applications. Design, build, and support Microservices architectures using containers and orchestration tools. Implement service mesh technologies (e.g., Istio, Linkerd) for microservices networking and security. Manage and optimize Linux-based systems, ensuring reliability and security. Automate infrastructure provisioning and configuration using Terraform, Ansible, or other Infrastructure-as-Code (IaC) tools. Implement CI/CD pipelines for automated application deployments and infrastructure updates. Ensure cloud security best practices, including identity and access management (IAM), encryption, and compliance standards. Monitor and enhance network security policies across cloud platforms. Proactively monitor cloud infrastructure performance, ensuring optimal uptime and responsiveness. Troubleshoot complex cloud, networking, and containerization issues. Work closely with DevOps, security, and development teams to optimize cloud-based deployments. Document architectures, processes, and troubleshooting guides for cloud environments. Required Skills 7+ years of experience in cloud engineering or a related field. Hands-on experience with Oracle Cloud Infrastructure (OCI) and Microsoft Azure. Expertise in VMware virtualization technologies. Strong Linux system administration skills. Proficiency in Kubernetes (EKS, AKS, OKE, or self-managed clusters). Experience with Microservices architecture and containerization (Docker, Helm, Istio). Knowledge of Infrastructure as Code (IaC) tools like Terraform or Ansible. Strong scripting skills (Bash, Python, or PowerShell). Familiarity with networking concepts (VPC, subnets, firewalls, DNS, VPN). Preferred Qualifications Certifications in OCI, Azure, Kubernetes (CKA/CKAD), or VMware. Experience with serverless computing and event-driven architectures. Knowledge of logging and monitoring tools (Prometheus, Grafana, ELK, Azure Monitor). WHY ARMOR Join Armor if you want to be part of a company that is redefining cybersecurity. Here, you will have the opportunity to shape the future, disrupt the status quo, and be a part of a team that celebrates energy, passion, and fresh thinking. We are not looking for someone who simply fills a role – we want talent who will help us write the next chapter of our growth story. Armor Core Values Commitment to Growth: A growth mindset that encourages continuous learning and improvement with adaptability in the face of challenges. Integrity Always: Sustain trust through transparency + honesty in all actions and interactions regardless of circumstances. Empathy In Action: Active understanding, compassion and support to the needs of others through genuine connection. Immediate Impact: Taking initiative with swift, informed actions to deliver positive outcomes. Follow-Through: Dedication to delivering finished results with attention to quality and detail to achieve the desired outcomes. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The work environment can be either in an office setting or remotely from anywhere. Equal opportunity employer - it is the policy of the company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other consideration protected by federal, state or local laws.