PROVIDER - PROCESS TRAINER

Education: Bachelor Degree is must. Any Specification, however, should have experience of a minimum of 5 years of Healthcare experience Provider line of business (RCM).

Experience: Minimum 5 years of Healthcare experience (Mandatory experience in AR calling with Denial management and other additional experience in RCM areas is preferred. Minimum 1 year of experience as a process trainer.

Roles & Responsibilities:

• Schedule appropriate training sessions for new and existing employees Stay updated with the best.

• Training methods and modules.

• Plan and implement an effective training curriculum.

• Prepare hard copy training materials such as presentations, video module.

• Should train fresher’s and existing employees on end-to-end RCM in a batch-wise manner.

• Collaborate with management to identify training needs for all employees Review training needs.

• monthly Schedule and perform pre- and-post-training assessments and monitor progress.

Mandatory Skills:

• Excellent communication, presentation, and interpersonal skills.

• Proven ability to build and maintain strong and effective customer and internal relationships.

• Well versed in Soft Skills and training methodologies

• Solid knowledge of the latest corporate training techniques

• Client Management skills.

• Excellent time management and organizational skills.

• Must demonstrate the ability to work independently & prioritize multiple objectives in a rapidly changing environment.
  

Preferred Skills:

• Excellent facilitation, coaching (both in the virtual and F2F environment).

• Should have good exposure on MS Excel, word and PowerPoint

• Should have excellent English communication skills and facility skills.

• Should be flexible to work in the shifts.

• Experience in creating and developing training content such as modules and process SOPs.

• Should have strong exposure on T/TNI.

• Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks on RCM line of business.

• Need medical billing experience in RCM.

• Good with MS Office (Excel, Word & Power point).