Process Trainer

Please note: This position is based in Dubai, and candidates must be willing to relocate to Dubai to be considered, as the role requires on-site involvement in daily operations.

Role Description:

The Process Trainer is responsible for developing, implementing, and delivering training programs to ensure that employees understand and follow standard operating procedures (SOPs), safety protocols, and best practices within the production or manufacturing environment. The role requires effective communication, technical expertise, and the ability to assess employees' skills and knowledge for continuous improvement.

Key Responsibilities:

• Design and develop training materials, manuals, and SOPs tailored to the production processes and procedures

• Conduct training sessions on process standards, equipment operation, safety standards, quality protocols, and other process-related topics

• Assess employees’ skill levels and provide ongoing coaching and support to improve their performance

• Monitor training outcomes, track progress, and ensure that all employees are up to date on their certifications

• Collaborate with production and quality teams to align training programs with company goals and compliance requirements

• Conduct on-the-job training, workshops, and refresher courses for new and existing employees

• Conduct regular process certification, multi-skilling and cross training within the manufacturing process.

• Ensure that training is compliant with industry standards and internal quality control policies

• Maintain accurate records of training sessions, attendance, and certification results

• Identify areas for process improvement and suggest updates to training materials as needed

Preferred Candidate Profile:

The ideal candidate for the Process Trainer role is a skilled communicator with a solid understanding of production processes and a passion for employee development. They are patient, organized, and able to deliver training in an engaging and efficient manner while ensuring employees achieve proficiency in their roles.

Required Qualifications:

• Bachelor’s degree in Engineering, Industrial Technology, or a related technical field

• 3+ years of experience in a training, production, or manufacturing environment, with a focus on process training

• Strong knowledge of standard operating procedures (SOPs), production processes, and safety regulations

• Proven ability to develop training materials, deliver effective training sessions, and assess employee performance

• Excellent communication and presentation skills, with the ability to train individuals and groups effectively

• Skilled in using learning management systems (LMS) and digital training tools • Patience, adaptability, and a strong problem-solving approach

• Ability to work with cross-functional teams and ensure training aligns with quality and production goals

• Certification in Training or Instructional Design (e.g., TWI, Six Sigma) is a plus