4436 Process Improvement Jobs - Page 5

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis to inform business decisions. Identify trends and patterns in large datasets to drive business growth. Provide expert-level support for data-related queries and issues. Develop and implement process improvements to increase efficiency and productivity. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills for effective collaboration. Experience with data analysis tools and technologies, such as Excel or SQL. Strong organizational and time management skills to meet deadlines.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-9 years of experience in the IT Services & Consulting industry. Roles and Responsibility Analyze complex data sets to identify trends and patterns, providing insights to stakeholders. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to achieve business objectives. Design and execute experiments to test hypotheses and validate results. Communicate findings and recommendations to senior management through reports and presentations. Stay updated with industry trends and emerging technologies to drive innovation. Job Requirements Strong analytical and problem-solving skills, with attention to detail and accuracy. Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Proficiency in data analysis tools and software, with strong programming skills in languages such as Python or R. Experience with statistical modeling and machine learning techniques, applied to real-world problems. Strong business acumen, with an understanding of industry trends and market dynamics.

company name=Apptad Technologies Pvt Ltd., industry=Employment Firms/Recruitment Services Firms, experience=4 to 7 , jd= Job Title:- Business Analyst - Hedge Fund AccountingJob Location:- Mumbai/BangaloreJob Type:- ContractualExp:- 4 to 7 yearsClient:- GenpactNo. of positions:- 1Duration6 months :- Apptad is looking for a Business Analyst Profile. It is a full-time/long-term job opportunity with us.5+ years of overall experience, with 2-3 years in process improvement/ project management. AGILE experience preferred.Basic knowledge of hedge fund investor servicing, transfer agency, investor accounting and implementation of fund terms, Title=Business Analyst - Hedge Fund Accounting, ref=6566217

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Candidate must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Associate Process Manager Responsibilities Must have Transactional Quality experience Monitor and evaluate voice interactions between customer service representatives and customers to ensure adherence to quality standards and company guidelines. Analyse voice transcripts for accuracy, completeness, and compliance with established protocols and procedures. Identify and assess customer service representatives' performance gaps and areas for improvement based on quality metrics and performance standards. Provide constructive and timely feedback to customer service representatives on their voice interactions, highlighting areas of strength and areas needing improvement. Collaborate with the training team to develop and deliver training programs to address knowledge and skill gaps identified during quality evaluations. Maintain accurate records of quality evaluations, performance metrics, and feedback provided to customer service representatives. Generate comprehensive reports on quality performance, trends, and improvement opportunities for management review. Participate in calibration sessions with other quality analysts to ensure consistent evaluation and scoring of voice interactions. Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Design and implement new processes and procedures to enhance overall organizational efficiency. Provide training and support to team members on new processes and procedures. Monitor and control processes to ensure compliance with company standards and regulations. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret complex data. Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders. Ability to work in a fast-paced environment and adapt to changing priorities. Strong leadership and team management skills, with experience supervising and mentoring team members. Experience with process improvement tools and techniques, such as Lean Six Sigma or Black Belt. A graduate degree is required for this position.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Strong understanding of process management principles and methodologies. Excellent communication, interpersonal, and leadership skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving and analytical skills. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical processes to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports to stakeholders on key performance indicators and metrics. Identify areas for process improvement and implement changes to increase efficiency. Job Requirements Strong understanding of analytical principles and methodologies. Experience with data analysis tools and technologies such as Excel, SQL, or Tableau. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment with multiple priorities. Strong problem-solving and critical thinking skills. Experience working with large datasets and developing predictive models.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical solutions to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports and presentations to stakeholders. Stay current with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Proficiency in data analysis tools and technologies. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and critical thinking skills. Experience working with large datasets and developing predictive models.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and organizational skills.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis to inform business decisions. Identify trends and patterns in large datasets to drive business growth. Provide expert-level support for data-related queries and issues. Develop and implement process improvements to increase efficiency and productivity. Job Requirements Strong understanding of IT Services & Consulting industry trends and technologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and collaboration skills to work with diverse teams. Proficiency in data analysis tools and software, with the ability to learn new systems. Strong business acumen and understanding of market trends and dynamics.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. As an Analyst, you will play a crucial role in driving business growth and improvement. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data models and reports to support business decisions. Analyze large datasets to extract insights and trends, and provide actionable recommendations. Design and implement process improvements to increase efficiency and productivity. Communicate findings and results to stakeholders through clear and concise reports. Stay up-to-date with industry trends and emerging technologies to drive innovation. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills, with the ability to think critically and creatively. Proficiency in data analysis tools and technologies, such as Excel or SQL. Strong communication and interpersonal skills, with the ability to work effectively with diverse teams. Ability to prioritize tasks and manage multiple projects in a fast-paced environment. Strong attention to detail, with a focus on delivering high-quality results.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis to inform business decisions. Identify trends and patterns in large datasets to drive business growth. Provide expert-level support for data-related queries and issues. Develop and implement process improvements to increase efficiency and productivity. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills for effective collaboration. Proficiency in data analysis tools and technologies. Ability to think critically and make informed decisions based on data insights.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and effective. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and collaboration skills, with the ability to work with cross-functional teams. Ability to prioritize tasks and manage multiple projects simultaneously. Strong leadership and team management skills, with the ability to motivate and guide team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or failures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process management tools and software. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical solutions to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports and presentations to stakeholders. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Proficiency in data analysis tools and technologies. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and critical thinking skills. Experience working with large datasets and developing predictive models.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing complex processes. Roles and Responsibility Manage and oversee the development, implementation, and improvement of business processes. Analyze and identify areas for process improvement and implement changes to increase efficiency and productivity. Collaborate with cross-functional teams to ensure seamless execution of processes. Develop and maintain process documentation and standard operating procedures. Monitor and report on process performance metrics and provide recommendations for improvement. Ensure compliance with regulatory requirements and industry standards. Job Requirements Proven experience in process management with a minimum of 6 years of experience. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize multiple tasks. Strong communication and interpersonal skills with the ability to collaborate with stakeholders. Experience with process improvement tools and techniques such as Lean or Six Sigma is preferred.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-9 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical processes to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports to stakeholders on key performance indicators and metrics. Identify areas for process improvement and implement changes to increase efficiency. Job Requirements Strong understanding of analytical principles and methodologies. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment with multiple priorities. Proficiency in database management and data analysis tools. Strong problem-solving and critical thinking skills. Ability to collaborate with technical and non-technical stakeholders.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.

Plays an important role in the Organization by providing support to more senior service delivery professionals. Works on tasks/matters of limited complexity. Gains experience of the service desk processes. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement activities and initiatives focusing on delivering operational quality and efficiency. Job Description - Grade Specific Role OverviewProvides services according to the Service Delivery scope to meet specific KPIsSupports delivery of Procurement services into the BusinessMaintains a proactive working attitude towards the ClientHas basic knowledge of the Stakeholder community within the work perimeterUnderstands the P2P processHas basic knowledge about cross functional workBuilds knowledge experience in a number of domains of expertiseContributes to a positive and collaborative team cultureIdentifies, reports and participates in process improvements implementationGeneral Responsibilities AccountabilitiesEnsures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targetsDemonstrates knowledge of processes and procedures relevant to the function Accountable for process compliance within the work perimeterResponsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashionContinually strives to simplify, standardize and improve processes subject to approval of the senior professionalContinually seeks out ways to improve Client satisfactionHelps the team to achieve common goalsIs supportive of knowledge and best practice sharingActs to overall procurement policies and processes

Functional Skills: 1. Graduation with minimum 5 years experience in International BPO 2. Should have handled a team leads and a span of 50 80 employees for 1+ years 3. Insurance domain experience 4. Good understanding of key Voice Outbound (customer service) and Non Voice operations metrics 5. Good knowledge of Microsoft Office - Excel, PowerPoint (Trend Analysis, Ratio Analysis, Formulas, Pivots, Graphs etc.) 6. Strong coaching skills 7. SLA Management 8. Attrition and Shrinkage management 9. Understanding of P&L 10. Knowledge of Six Sigma, LEAN, T&M, Process Improvements 11. Strong governance over operational metrics and performance management 12. Good understanding of audits and compliance Soft Skills: 1. Effective communication and interpersonal skills 2. Ability to work under pressure situations: - (Situation based questions will be asked to assess) 3. Problem solving skills (Situation based questions will be asked to assess) 4. Good team management skills 4. Good client management & relationship building skills 5. Strong planning and execution 6. Coordination with various departments and functions 7. Stakeholder management and engagement 8. Good analytical skills 9. Conflict Management Desirable: ( good to have ) 1. Lender placed Insurance domain experience 2. Certifications (PMP, PRINCE 2, ITIL, Automation, Power BI etc.)

Process design engineering (Basic, detailing & Improvement).Preparation of Material balance, PFDs, heat balance & capacity calculations for product. Estimating batch size by considering product parameter and equipment size. Time cycle reduction Preparation of material balance of new products, Heat balance for various products for getting norms Experience 4 - 9 Years Industry Manufacturing Production Quality Qualification B.E Key Skills Process Process Executive Agrochemical Process Design Engineering Process Management

About V. V.Group is a leading independent provider of maritime support services operating in 30 countries around the world. As a diverse and global group, we recognise that our colleagues are key assets, enabling us to exceed customers expectations at all times. Thats why we aim to attract, recruit, develop and retain the best people in the world. With careers and opportunities in marine support services, ship management, and commercial operations, as well as through our Global Graduate Development and Cadet Training Programmes, youll enjoy an exciting working environment, global opportunities, excellent prospects for career development, and highly competitive salary and benefits. Whether you wish to join over 44,000 active seafarers or 3,000 onshore support colleagues, V.Group offers an exciting range of opportunities. Overall Purpose of The Job: The Senior Team Leader is responsible for managing a team and/or Team Leaders; ensuring team deliver performance that meets or exceeds the required performance levels in terms of quality and efficiency; One point of contact for tower specific initiatives, managing Stakeholders, developing team members and; undertaking strategic initiatives to drive process improvement opportunities Key Responsibilities and Task • Provide Strategic direction to Team Leaders in meeting overall Business Unit Objectives • Ideation and lead the tower specific initiatives for Finance Tools implementation • Drive Centre of Excellence model for their respective tower • Gap Analysis in the current controls and recommending mitigation plan • Evaluating Stakeholder satisfaction and setting higher targets to exceed benchmark for the team • Lead Initiatives towards Cost rationalisation and productivity improvement • Process Acumen and involvement in focus group • Lead Group level change initiatives • Motivate and develop skill sets of team to be ready for future opportunities • Retain top talent in the team and provide platform for growth • Transition monitoring and harmonisation into broader GSS process • Monitor operations performance on agreed SLAs and other metrics and suggest action plan if required • Direct supervision of his/ her team on day-to-day responsibilities, motivate team to achieve highest level of quality, efficiency and met or exceed all goals. Build a culture of continuous improvement. • Provide leadership in administration of all components of his/ her team to ensure completeness, accuracy, and timeliness of requirements. • Enable accurate accounting and service delivery with highest level of quality and timely ensuring compliance, approval verification and quality control review the • Ensure all accounting policies and controls are implemented to enable highest level of accounting standards being followed in service delivery • Timely monitor and manage reporting of all performance indicators specific to his/her team. • Facilitate timely issue resolution, including escalation in accordance with governance structure. • Liaison with internal Teams/Departments effectively • Provide internal and external audit support, as required. • Foster communication and teamwork within and across organizational boundaries • Any other duties or responsibilities assigned by the line manager Essentials University Graduate or MBA with a major in finance, business, or accounting 8+ years of Domain Expertise Experience in accounting, AP/AR and financial systems Experience in interfacing with business operational customers and Controllers Must have at least 2-3 years of people management experience Ability to manage a diverse group of skill sets in a delivery center environment Strong communication skills Ability to portray professionalism and confidence to customers/stakeholders via phone and e-mail Strong organizational and time management skills Ability to multi-task and handle large volume of work efficiently and accurately Demonstrate high ethical standards

Shift Timings Flexible 24x7 |Management Level Manager Specialisation International BPO, eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews /calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 6+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects.

We’re seeking a Software Engineer in Test to ensure software quality through test planning, execution, and defect tracking. Collaborate with developers to resolve issues and help improve testing processes, tools, and overall QA methodologies.

The QC is accountable for managing day-to-day activities of Coding and Ensuring that associates follow project-related quality processes, Should possess good knowledge in medical coding terms and work processes. Required Candidate profile Extensive Quality experience in Audits, Coaching & trainingas per process defined. Sound knowledge of Healthcare concepts. Should have good knowledge in ICD-10, CPT, Modifiers and ETC..,