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5.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Role Quality Assurance Consultant Do - Support process excellence initiatives and drive improvement projects. - Drive benchmarking and best practices deployment across accounts. - Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT/PCSAT risks. - Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. - Drive projects to improve and maintain the profitability of the process. - Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors. - Drive standardization practices on the floor and ensure strict compliance in internal and client defined processes. - Monitor and drive compliance requirements through Internal Common Minimum standards (CMS), ISO 9001, etc. - Ensure all process metrics are met. - Lead quality report and dashboards. - Support in SOP and VSM creation. Mandatory Skills: Facets Front End. Experience: 5-8 Years.
Posted 8 hours ago
5.0 - 8.0 years
9 - 14 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Tableau. Experience: 5-8 Years.
Posted 8 hours ago
1.0 - 3.0 years
4 - 7 Lacs
Kochi
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Retail Banking(Card Operations). Experience: 1-3 Years.
Posted 8 hours ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
You will be responsible for managing General Ledger (GL) consolidation and Management Information System (MIS) reporting to ensure accurate and timely financial consolidation across multiple business units/entities. Your key responsibilities will include ensuring timely month-end and year-end GL closing activities, consolidating financial data from various units in compliance with accounting standards, performing intercompany reconciliations, maintaining chart of accounts consistency, preparing monthly, quarterly, and annual MIS reports, analyzing variances, providing financial insights for decision-making, and collaborating with the FPA team. To qualify for this role, you should have a Bachelors Degree in Accounting/Finance (CA) with at least 4-5 years of experience in accounts & finance, expertise in MIS reporting and financial analysis, strong knowledge of accounting standards like IFRS or US GAAP, experience in intercompany reconciliations, excellent communication skills, attention to detail, ability to work under tight deadlines, a process improvement mindset, and the capability to implement automation and controls to streamline consolidation and MIS processes. If you are a detail-oriented finance professional with a knack for managing GL consolidation and MIS reporting, adept at collaborating with cross-functional teams, and possess the expertise to ensure compliance with financial policies, this role offers you an opportunity to contribute significantly to strategic decision-making and process enhancements in reporting and consolidation practices.,
Posted 13 hours ago
14.0 - 18.0 years
0 Lacs
karnal, haryana
On-site
As a Process Coordinator based in Karnal, with 14 years of experience and a graduate qualification (Any stream BBA/B.Com/B.Tech preferred), you will be responsible for managing, streamlining, and monitoring day-to-day operations to ensure process efficiency. Your attention to detail and proactive approach will be key in coordinating between departments, supporting documentation, and implementing process improvements. Your main responsibilities will include coordinating and monitoring daily operational activities across departments, ensuring adherence to defined processes as per SOPs, tracking work progress for timely task completion, maintaining and updating reports, dashboards, and relevant documentation, identifying process gaps or delays and assisting in resolving them, effective communication with internal teams and external stakeholders, supporting process audits for compliance, training new employees on processes and workflows, and providing administrative and process support to team leads or managers. This is a full-time position that requires in-person work at the designated location. If you are someone who thrives in a fast-paced environment, excels at multitasking, and enjoys ensuring operational efficiency through effective process coordination, then this role is perfect for you. Your contribution will be vital in driving the smooth functioning of day-to-day operations and supporting the overall success of the organization.,
Posted 13 hours ago
2.0 - 6.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Project Coordinator at our Core Labs in Mumbai office, you will play a crucial role in supporting our growing global activities. Collaborating with a team, you will be responsible for managing tasks and projects essential to the success of our company. Your responsibilities will include compiling and updating project-specific status reports and timelines for Imaging studies. You will also be involved in Quality Assurance and Process Improvement activities on a daily basis, ensuring high standards are met. Additionally, you will be in charge of maintaining an inventory of imaging supplies for study sites and liaising with both study sites and internal associates. To excel in this role, you should hold a Bachelor's Degree, with a preference for a Master's in Biomedical Engineering or Biotechnology. Prior experience in Quality Assurance, facing Quality Audits, and research-related activities will be valuable. Strong computer skills, organizational abilities, and excellent communication skills are essential for this position. Medpace is a leading full-service clinical contract research organization (CRO) dedicated to accelerating global development of safe and effective medical therapeutics. With a focus on various therapeutic areas, we leverage local regulatory and therapeutic expertise to deliver exceptional services to the biotechnology, pharmaceutical, and medical device industries. By joining Medpace, you will have the opportunity to work in a flexible environment with a competitive compensation and benefits package. We offer structured career paths for professional growth, along with employee appreciation events and health and wellness initiatives. Our work has made a positive impact on countless patients and families, and your contributions will continue to improve the lives of those affected by illness and disease. If you are passionate about making a difference and want to be part of a dynamic team, consider joining us at Medpace. Our recognition as one of America's Most Successful Midsize Companies by Forbes and numerous CRO Leadership Awards reflect our commitment to excellence. A member of our team will review your qualifications, and if selected, you will be contacted for the next steps in the process.,
Posted 13 hours ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
You will lead or participate in worldwide, cross-functional teams to address business or systems issues relevant to CRM. Your main responsibility will be to configure CRM according to the agreed strategy and drive its accelerated usage across the business. You will also be accountable for Master Data Management (MDM) within CRM and connected systems/tools. As the single point of contact and super-user/admin for CRM, you will modify existing approval process (DOA) workflow as per proposed changes. Your role involves driving continuous improvement in CRM-related processes from quote to cash. Additionally, you will develop Dashboards/visualizations within Dynamics for Sales Leaders, Product Line Managers, Sales Managers, Market Managers, Finance Teams, and Top Management. It is essential for you to proactively communicate and collaborate with stakeholders to analyze information needs and functional requirements, delivering them accurately and in a timely manner. Identifying opportunities to enhance current processes after thoroughly understanding existing processes and toolset used will be a key part of your responsibilities. You will evaluate information gathered from multiple sources (SAP BW, CRM, SAP, etc.), reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Furthermore, maintaining tools & scorecards to track key metrics and value captured will be part of your routine tasks. As a candidate, you should demonstrate a strong ability to solve problems creatively through innovation and process re-engineering. Possess good inter-personal, organizational, time management, and analytical skills. Managing multiple priorities, both independently and as a team player, will be crucial. Excellent verbal and written English communication skills are required to interact professionally with a diverse group and all levels of management. You should be able to anticipate change and quickly prioritize accordingly, make decisions under uncertainty, and maintain a friendly, empathetic, and professional demeanor even under stressful circumstances and tight timelines. Qualifications & Experience: - 3+ years in a configurator role in CRM (MS Dynamics or equivalent) - Prior experience with an ERP system (e.g., SAP), Business Warehouse (e.g., SAP BW), and Power BI preferred - Technical proficiency in MS Office suite with advanced MS-Excel and MS-Power App is highly preferred - Experience in Commercial processes,
Posted 13 hours ago
5.0 - 9.0 years
0 Lacs
tamil nadu
On-site
As the Real Estate Portfolio Manager, you will be responsible for overseeing and analyzing the real estate assets in your designated region to ensure optimal efficiency, compliance, and consistency. Your core responsibilities will include: Regularly monitoring the real estate portfolio by conducting thorough asset quality reviews through project site visits, data analysis, and meetings. Ensuring compliance with post-disbursal terms, such as security perfection, charge creation, and ROC filings, for assets securing the facility. Identifying early warning signals and taking appropriate corrective actions. Preparing detailed Asset Quality Review (AQR) notes for the allotted region, covering exposure movements, compliances, RERA, projections vs. actual variances, and highlighting recommendations for corrective actions. Coordinating with Audit Firms, Legal, and Technical vendors to obtain timely reports. Participating in the preparation of facility documents for disbursements and following up on Post Disbursal documents (PDD) and MIS preparation and publication. Working on Significance in Credit Risk (SICR) reporting to NHB and handling internal and external audit requirements. Conducting process mapping and implementing process improvements related to the business. Managing NOC issuance and Escrow account operations. The ideal candidate for this role should hold a qualification of CA or MBA in Finance.,
Posted 13 hours ago
7.0 - 11.0 years
0 Lacs
maharashtra
On-site
As a Senior Technical Project Manager (Sr. TPM) at our company, you will be responsible for leading and driving the successful execution of complex technical projects across multiple engineering and product departments. Your role will involve end-to-end project ownership, from strategic planning and technical scoping to flawless execution, delivery, and post-launch optimization. We are looking for a proactive leader, problem-solver, and an excellent communicator who can navigate technical challenges and stakeholder expectations in a fast-paced, dynamic environment. Your key responsibilities will include: Technical Project Leadership & Strategy: - Leading the planning, execution, and successful delivery of large-scale, complex technical projects involving multiple engineering teams. - Defining project scope, objectives, technical requirements, and success metrics in collaboration with engineering leads, product managers, and architects. - Developing comprehensive project plans, roadmaps, and detailed technical schedules, identifying critical paths and potential bottlenecks. - Driving technical decision-making processes, ensuring alignment with architectural guidelines and long-term strategic objectives. Cross-Functional Team & Stakeholder Management: - Acting as the primary point of contact and facilitator for technical project teams, fostering a collaborative and high-performing environment. - Managing expectations and cultivating strong relationships with all project stakeholders, including engineering leadership, product management, QA, operations, and external partners. - Facilitating effective and timely communication across the project team and stakeholders, providing transparent status updates, progress reports, and addressing concerns proactively. - Conducting regular project reviews, stand-ups, and sprint planning sessions to ensure accountability and progress. Risk, Issue & Dependency Management: - Proactively identifying, assessing, tracking, and mitigating technical risks and inter-team dependencies throughout the project lifecycle. - Developing and implementing robust contingency plans to address unforeseen technical challenges and ensure project continuity. - Driving resolution of critical technical issues, escalating appropriately and engaging necessary resources to unblock progress. Technical Execution & Quality Assurance: - Overseeing the technical execution of projects, ensuring adherence to established engineering best practices, coding standards, and architectural principles. - Ensuring that project deliverables meet the highest quality standards, performance requirements, and scalability objectives. - Collaborating with QA and engineering teams to define testing strategies and ensure comprehensive validation of technical solutions. Resource & Budget Management: - Working closely with engineering managers to define and secure necessary technical resources for project execution. - Managing project budgets and expenses, ensuring efficient allocation of resources and adherence to financial targets. Process Improvement & Mentorship: - Championing and driving the continuous improvement of technical project management methodologies, tools, and processes within the organization. - Mentoring and guiding junior project managers or team members on best practices in technical project execution and leadership. - Contributing to the development and implementation of organizational standards for technical project documentation. Reporting & Analytics: - Preparing and presenting comprehensive project status reports, technical deep-dives, and executive-level presentations on project health, risks, and achievements. - Utilizing project management tools and metrics to track progress, analyze performance, and identify areas for optimization. If you are a highly experienced, technically adept, and results-oriented individual with exceptional project management skills and the ability to influence and guide cross-functional technical teams, we encourage you to apply for this challenging and rewarding position as a Senior Technical Project Manager (Sr. TPM) with us.,
Posted 13 hours ago
4.0 - 8.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Quality Engineer in our organization, you will play a crucial role in upholding our commitment to excellence in aerospace, drone technology, and forging-based manufacturing. Your primary responsibility will be to ensure that all components adhere to stringent industry standards, customer specifications, and our internal quality norms. To excel in this role, you will need to leverage your strong inspection skills, analytical mindset, and hands-on expertise in quality assurance. Your main responsibilities will include developing and implementing inspection procedures for raw materials, in-process parts, and final products. You will also be conducting root cause analysis (RCA) and implementing corrective and preventive actions (CAPA), as well as overseeing the quality aspects of heat treatment, machining, and surface finishing processes. In the realm of inspection and testing, you will be tasked with conducting dimensional, mechanical, and metallurgical tests using advanced equipment such as CMM, hardness testers, and spectrometers. Your role will involve analyzing microstructures, grain flow, and mechanical properties of forged or machined parts, in addition to coordinating with suppliers for quality checks on incoming raw materials. Documentation and reporting will be another key aspect of your job, requiring you to prepare and maintain Inspection Reports, Non-Conformance Reports (NCRs), and Corrective Action Reports (CARs). You will also be responsible for maintaining traceability and quality documentation in alignment with audit and customer requirements. As part of our commitment to continuous improvement, you will be expected to identify quality bottlenecks and implement measures to enhance our processes. Collaborating with production teams to minimize defects like cracks, porosity, laps, and inclusions in forged parts will be essential to your success. Ensuring customer and regulatory compliance is paramount in this role. You will be tasked with addressing customer quality concerns promptly and ensuring adherence to standards such as ASTM, SAE, DIN, or customer-specific requirements. Your assistance in customer audits and regulatory inspections will be invaluable to maintaining our high-quality standards. To qualify for this position, you should hold a Bachelor's degree in Mechanical Engineering, Metallurgy, or Industrial Engineering and have a minimum of 4 years of experience in quality assurance/control within forging, aerospace, drone components, or metal manufacturing. A strong understanding of forging defects, metallurgy, and component inspection is essential, along with proficiency in ERP systems, AutoCAD, and SolidWorks. Excellent analytical, communication, and documentation skills will be critical to your success in this role. If you are passionate about quality engineering and eager to contribute to a dynamic team environment, we encourage you to apply for this full-time, permanent position. Benefits include paid time off and Provident Fund, with a day shift schedule. Preferred qualifications include 3 years of experience in aerospace and drone technology, 1 year of experience in AutoCAD, proficiency in English, and a willingness to travel up to 50%. The work location is in person.,
Posted 13 hours ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
You will join our Voice Process team as a seasoned expert with 2 years of experience. Your role will involve specializing in troubleshooting-related processes to drive customer satisfaction and operational excellence. As a key member of the team, you will be responsible for developing and implementing strategies to enhance the overall customer experience. Additionally, you will analyze and improve systems, processes, and workflows to ensure operational efficiency. Leading and managing a team to achieve operational goals will be a crucial aspect of your role. You will also collaborate cross-functionally to drive business outcomes and foster a culture of continuous improvement. If you are a motivated and experienced professional seeking a new challenge, we encourage you to apply for this full-time, permanent position. The benefits of this role include paid sick time, paid time off, a performance bonus, and a yearly bonus. The work schedule will involve evening shifts, fixed shifts, Monday to Friday shifts, night shifts, and US shifts. The preferred total work experience for this position is 1 year, and the work location is in person. The expected start date for this role is 15/07/2025.,
Posted 14 hours ago
4.0 - 8.0 years
0 Lacs
faridabad, haryana
On-site
As an AM Quality - Transactional Quality professional at iEnergizer, you will play a crucial role in maintaining and enhancing service quality through effective monitoring and auditing of transactional operations. With a minimum of 4 years of relevant work experience, including at least 1 year as an AM on papers with a BPO background, you will be responsible for leading quality audits, conducting root cause analysis, and monitoring transactional processes to ensure adherence to client and company standards. Your expertise in root cause analysis, quality auditing, and transaction monitoring will be essential in identifying and resolving quality issues, ensuring compliance with standards, and continuously assessing service performance. Your strong process improvement skills and ability to conduct call calibrations will be critical in enhancing operational efficiency and aligning team performance with quality standards. In this role, you will coach and develop teams to achieve quality objectives, collaborate with other departments to implement process improvements, and prepare reports on quality metrics and improvement initiatives. Your excellent communication skills, both verbal and written, will enable you to effectively convey quality standards and feedback, while your strong analytical skills will help you interpret data-driven insights for quality improvements. If you are looking to join a dynamic team in the Delhi-NCR region and contribute to driving operational excellence in a customer-focused environment, this opportunity at iEnergizer is ideal for you. Apply now and be part of a trusted partner delivering superior customer management solutions across various industry verticals.,
Posted 14 hours ago
5.0 - 9.0 years
0 Lacs
vadodara, gujarat
On-site
As a Digital Project Manager at Horizontal Digital, you will be at the forefront of leading full lifecycle digital transformation projects from inception to implementation utilizing agile methodologies. Your role will involve organizing, initiating, implementing, and managing project plans for our esteemed clients. Operating within our highly entrepreneurial, collaborative, and dynamic environment, you will have the opportunity to make a significant impact with your smart and motivated approach. Your responsibilities will include project portfolio management, planning work in coordination with subject matter experts, making program-level decisions based on tasks and resource availability, and collaborating with the Service Delivery Manager on escalations. Your ability to lead and motivate teams, strategize problem-solving techniques, develop and implement process improvements, and work closely with internal and client leadership will be crucial in ensuring successful project delivery. We are seeking an individual who is committed to delivering best practices, process-oriented, and possesses excellent time management skills. Your capacity to produce high-quality work for clients, adapt to multiple demands and shifting priorities, communicate effectively with key stakeholders, prepare and deliver presentations, demonstrate leadership qualities in crisis situations, and confidently work in both Waterfall and Agile methodologies as required will set you apart. The ideal candidate should bring a minimum of 5 years of client-facing digital project management experience, 2 years of agency/consultancy experience, and 2 years of experience managing large-scale website projects encompassing discovery, strategy, user experience, front-end development, website development, QA, deployments, and maintenance. Proficiency in tools such as Jira and Confluence is essential, while experience with New Relic or similar monitoring tools, familiarity with platforms like Teams and Slack, and a background in Managed Services teams or independent Managed Services Providers would be advantageous.,
Posted 14 hours ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a member of our fintech start-up team, you will play a crucial role in revolutionizing the lending industry in India. Your primary responsibility will be to build a strong and trusted brand that offers easy and fast credit solutions to salaried employees with just a few clicks. You will lead a team of Credit Verification Officers, providing training, supervision, and management to ensure their performance meets the highest standards. Monitoring and evaluating team productivity and adherence to timelines will be essential to maintain efficiency. Your role will involve overseeing the thorough RV/OV Verification of applications to detect and prevent fraudulent activities. Collaborating with stakeholders, you will develop and implement strategies to enhance credit verification processes, ensuring compliance with industry regulations and best practices. Guiding the team in handling complex credit verification cases and maintaining up-to-date knowledge of regulatory requirements will be key aspects of your responsibilities. Additionally, you will prepare regular performance reports, offer insights for process improvement, and ensure strict compliance with company policies and procedures. Fluency in Kannada is a requirement for this role, along with strong skills in team management, fraud detection, analytics, regulatory compliance, credit verification, performance monitoring, stakeholder collaboration, report preparation, and process improvement. Join us in building the next big thing in the lending industry and make a significant impact with your expertise and dedication.,
Posted 14 hours ago
3.0 - 7.0 years
0 Lacs
bhubaneswar
On-site
The role involves overseeing the receipt, storage, and distribution of medical supplies and equipment, maintaining accurate inventory records, managing stock levels, and minimizing waste and obsolescence. Coordinating with various hospital departments to understand their supply needs and ensuring timely procurement of necessary items is also a key responsibility. Additionally, the position entails supervising and mentoring store staff, assigning tasks, monitoring performance, and providing training. It is essential to ensure adherence to hospital policies, procedures, and relevant regulations related to inventory management and storage of medical supplies. Financial management aspects include managing the store's budget, tracking expenses, and contributing to cost-effective operations. Preparing reports on inventory levels, purchase forecasts, and stock valuation is also part of the role. Identifying and implementing process improvements to enhance the efficiency and effectiveness of store operations are crucial. Providing excellent customer service to hospital staff by ensuring timely and accurate supply fulfillment is another important aspect of the job. This is a full-time position with benefits such as health insurance and Provident Fund. The schedule includes fixed and rotational shifts. Proficiency in Hindi is preferred for this role. The work location is in person.,
Posted 14 hours ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The candidate will need to identify and implement process improvement efforts for the business within the client framework and sound process improvement accepted disciplines and practices. You will take responsibility and accountability for the successful utilization and results of the Performance Excellence program. You will be responsible for working as a client end representative and will be deployed at the client's facility. Your key duties will include driving, identifying, planning, and implementing projects to improve quality, reduce costs, increase productivity, and enhance cycle time by reducing wasted time, scrap, rework, etc., resulting in significant business improvement and customer satisfaction. Your role will involve delivering on project/program goals while closely collaborating with the clients. As part of your responsibilities, you will partner with teams to identify improvements in efficiency, productivity, and utilization. You will drive the elimination of process inefficiencies using business and analytical skills. Additionally, you will be responsible for driving process and value stream mapping for clients" workflows/processes. You will lead Performance Excellence (P-EX) programs and be accountable for the successful execution of the project. This includes driving the project through various phases of the project. Having experience in business process re-engineering will be an added benefit for this role.,
Posted 14 hours ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As an Assistant Manager at Niva Bupa Health Insurance Company, you will play a crucial role in overseeing the development, implementation, and maintenance of the organization's Management Information System (MIS). Your responsibilities will include assisting in designing and implementing MIS solutions to meet business requirements, analyzing and reporting data for business decision-making, ensuring the smooth operation of MIS systems, managing a team of MIS professionals, collaborating with stakeholders to deliver solutions, improving processes, and ensuring compliance and security standards are met. Key Responsibilities: - MIS Development and Implementation: Assist in designing, developing, and implementing MIS solutions to meet business requirements. - Data Analysis and Reporting: Oversee the collection, analysis, and dissemination of data to support business decision-making. - System Maintenance and Support: Ensure the smooth operation of MIS systems, troubleshoot issues, and provide technical support to users. - Team Management: Supervise and guide a team of MIS professionals, providing guidance, training, and performance feedback. - Stakeholder Collaboration: Work closely with various stakeholders to understand requirements and deliver MIS solutions. - Process Improvement: Continuously evaluate and improve MIS processes, identifying opportunities for automation, efficiency gains, and cost savings. - Compliance and Security: Ensure MIS systems adhere to organizational security and compliance standards, maintaining data integrity and confidentiality. - Budgeting and Resource Allocation: Assist in budgeting and resource allocation for MIS projects, ensuring effective utilization of resources. Key Requirements: Education & Certificates: - Bachelor's degree in Computer Science, Information Technology, or a related field. Skills and Qualifications: - 5+ years of experience in MIS development, implementation, and management, with at least 2 years in a leadership role. - Proficiency in MIS software, databases, and programming languages such as SQL, Oracle, Microsoft Power BI, or Tableau. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Proven leadership and management skills. Experience & Skills: - Proficiency in Microsoft Excel, program management, dashboards, analytics, and sales and distribution management. Functional Competencies: - Convincing Skills - Product/Insurance Knowledge - Continuous Learning - Technology Proficiency - Team Work - Problem Solving & Analytical Skills - Compliance & Regulatory Knowledge - Customer Focus Behavioral Competencies: - Strategic Mindset - Entrepreneurship - Execution Excellence - Building High Performing Teams Join Niva Bupa to be a part of an exciting growth journey towards achieving our ambitious goals in the health insurance sector.,
Posted 14 hours ago
5.0 - 9.0 years
0 Lacs
kozhikode, kerala
On-site
As a Financial Reporting and Compliance Specialist, your main responsibility will be to prepare and review monthly, quarterly, and annual financial statements in compliance with GAAP/IFRS standards. It is essential to ensure accurate and timely closing of books while coordinating with external auditors for annual audits and tax filings. You will also play a crucial role in maintaining internal controls and ensuring adherence to company policies. In addition to financial reporting, you will be overseeing general ledger entries, account reconciliations, and journal entries. Analyzing balance sheets and income statements for any discrepancies will be part of your daily tasks. Furthermore, managing fixed assets, depreciation, and amortization schedules will fall under your jurisdiction. Your role will also involve assisting in budget preparation and financial forecasting. By monitoring variances and providing actionable insights to management, you will contribute to the company's decision-making process. Ensuring compliance with local, state, and federal tax regulations is another key aspect of your job. You will be expected to stay updated with tax laws and regulations to avoid any non-compliance issues. As a leader in the finance department, you will be responsible for identifying and implementing process improvements to enhance efficiency. Mentoring and training junior accounting staff will be part of your role, along with collaborating with cross-functional teams such as Finance, HR, and Operations. This full-time, permanent position requires you to work during the day shift with the possibility of a performance bonus based on your contributions. The work location is in-person, and your dedication to maintaining financial accuracy and compliance will be instrumental in the company's success.,
Posted 14 hours ago
2.0 - 6.0 years
0 Lacs
thane, maharashtra
On-site
As an ETL Developer at our cutting-edge FinTech and RegTech company, you will be responsible for designing, implementing, and expanding data pipelines through extraction, transformation, and loading activities. You will investigate data to identify potential issues within ETL pipelines, propose solutions, and optimize statistical efficiency and data quality by developing and implementing data collection systems. Acquiring data from primary or secondary sources, maintaining databases, and analyzing trends in complex data sets will be key aspects of your role. Working closely with management to prioritize business needs, identifying process improvement opportunities, and preparing documentation are also part of your responsibilities. Your role will also involve quality testing, data assurance, and a high attention to detail. A passion for complex data structures and problem solving is essential for success in this role. Qualifications for this position include a Bachelor's degree in computer science, electrical engineering, or information technology, along with experience in IT and working with complex data sets. Knowledge of at least one ETL tool (such as SSIS, Informatica, Talend, etc.) is required, and familiarity with HPCC Systems and C++ is preferred. Additionally, familiarity with Kafka on-premise architectures and ELK, as well as an understanding of cross cluster replication, index lifecycle management, and hot-warm architectures, will be beneficial for this role. If you are enthusiastic about leveraging AI, machine learning, and big data analytics to simplify operations in compliance, fraud detection, reconciliation, and analytics for financial institutions, and if you possess the necessary qualifications and skills, we invite you to apply for this exciting opportunity.,
Posted 14 hours ago
3.0 - 8.0 years
0 Lacs
karnataka
On-site
Qualcomm India Private Limited is looking for a Program Manager to join the Engineering Services Group. As a Program Manager, you will be responsible for developing, defining, and executing plans of record, including schedules, budgets, resources, deliverables, and risks. You will monitor and drive the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters as needed. Your role will involve monitoring budget/spending, on-time delivery, and achievement of program milestones while representing the program and driving alignment across stakeholders. The ideal candidate should have a Bachelor's degree in Engineering, Computer Science, or a related field, along with at least 4 years of Program Management or related work experience. You will be part of the Security HW Program Management team, providing solutions to the Snapdragon family of products and will be primarily responsible for the program execution of complex Security IPs in terms of schedule, performance, power, and cost. Your responsibilities will include leading, driving, and influencing the execution of complex programs throughout the lifecycle to meet plan of records and ensure successful and timely delivery of a quality product. You will organize and lead cross-functional teams, develop project schedules, resource plans, metrics, and overall project plans of records. Additionally, you will troubleshoot program issues, develop mitigation strategies, and communicate information to internal and external key stakeholders. As a Program Manager, you will collaborate with key stakeholders and program sponsors to develop goals, set the prioritization of deliverables, and discuss necessary priorities and stakeholder needs. You will manage and take responsibility for multiple small NoC IPs with moderate complexity or a single complex NoC IP by applying up-to-date program management knowledge to meet deadlines. It will be essential to track and manage all key metrics pertaining to a program and identify deviations from the Plan of Record, escalating issues and proposing corrective actions in a timely manner. The successful candidate must possess a Bachelor's degree in computer engineering, Electrical Engineering, or equivalent technical education and work experience. A total of 8+ years of Semiconductor Industry experience and a minimum of 3+ years of experience in a technical project management role are required. Proficiency in program management tools such as dashboards, Gantt charts, and resource management tools is essential, along with experience in complete ASIC lifecycle development and strong interpersonal skills. Qualcomm is an equal opportunity employer committed to providing an accessible process for individuals with disabilities. If you require accommodations during the application/hiring process, please contact Qualcomm's toll-free number or email disability-accommodations@qualcomm.com.,
Posted 14 hours ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
You are a highly skilled and experienced Deputy Manager in Accounts Receivable, responsible for managing revenue accounting for Pharma Developmental Projects using the POC (Percentage of Completion) method. Your role involves overseeing service billing in SAP, maintaining project milestones in TIMS ERP, preparing revenue phasing and line of sight in Excel, ensuring accurate and timely billing, and supporting various cross-functional teams in revenue and accounting processes. Reporting to the Senior Manager in Accounts Receivables, you should have a minimum of 5 years of relevant experience in Revenue Accounting, Service Billing, and SAP. Your proven expertise should include managing Revenue Accounting and Billing functions in SAP, particularly in the context of Pharma Developmental Projects, with a solid understanding of the POC Method of Accounting and familiarity with SAP for billing and project milestone management. Experience in the pharmaceutical or manufacturing industry is preferred. Your skills and competencies should include expertise in SAP (including SAP FI and SD modules) and Revenue Accounting, a strong understanding of Service Billing processes in SAP, proficiency in Excel for revenue phasing and line of sight preparation, ability to handle POC accounting for Pharma Developmental Projects, experience in project milestone updates in ERP systems, strong analytical skills, attention to detail, collaboration with cross-functional teams, effective communication with internal and external stakeholders, strong time management skills, and meeting deadlines. Key responsibilities include managing revenue accounting, overseeing service billing, implementing the POC method of accounting accurately, preparing Excel reports for revenue phasing, updating project milestones in TIMS ERP, collaborating with cross-functional teams, communicating with stakeholders, supporting audits, providing SAP support, improving processes, ensuring compliance, and training team members on revenue accounting procedures. Preferred qualifications include prior experience in a pharmaceutical or manufacturing environment, familiarity with SAP HANA and project accounting modules, and a strong working knowledge of financial controls and compliance requirements related to revenue accounting. The required qualifications are B.COM / M.COM / CA-INTER / CMA-INTER. Piramal Pharma Limited (PPL) offers a portfolio of differentiated products and services through end-to-end manufacturing capabilities across 15 global facilities and a global distribution network in over 100 countries. PPL includes Piramal Pharma Solutions (PPS), Piramal Critical Care (PCC), and India Consumer Healthcare business, providing various healthcare solutions globally.,
Posted 14 hours ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The HR Business Advisor position at Deutsche Bank in Bangalore, India, offers a unique opportunity to work closely with global markets and play a crucial role in sourcing, developing, and retaining top talent. As part of the Human Resources (HR) team, you will contribute to building a culture that aligns risks and rewards, attracts skilled individuals, fosters teamwork, and positively impacts the countries where the bank operates. Diversity and collaboration are at the core of our HR philosophy, ensuring a dynamic and inclusive workplace environment. In this role, you will be responsible for interacting with Chief Operating Officers (COOs), Business Managers, HR Business Partners, and colleagues from the HR Asia Pacific teams. Your primary focus will be to support the people strategy of the business by providing expert advice on various aspects of the employee lifecycle. This includes offering guidance on compensation, recognition processes, flexible work arrangements, resignations, retirements, disciplinary measures, and performance management. Additionally, you will be involved in talent management processes, restructuring initiatives, and operational tasks such as handling terminations, off-boarding, compensation changes, and driving continuous process improvements through a collaborative approach. Coaching team members, managing conflicts, and prioritizing tasks effectively are key aspects of this role. To excel in this position, you should have previous experience in an HR advisory role, a comprehensive understanding of the HR lifecycle, excellent communication skills, and the ability to engage with clients across different locations and cultures. You must be adaptable to a virtual working environment and proficient in using various communication channels to interact with clients proactively. A client-centric approach, conflict resolution skills, analytical thinking, attention to detail, and the ability to develop innovative solutions are essential qualities for success in this role. At Deutsche Bank, we are committed to supporting our employees" growth and development through training, coaching, and a culture of continuous learning. We encourage a positive, fair, and inclusive work environment where individuals are empowered to excel together. Join us in celebrating the successes of our diverse team and contributing to the shared vision of Deutsche Bank Group. For more information about our company and values, please visit our website: https://www.db.com/company/company.htm We welcome applications from all individuals and champion a workplace that values diversity, fairness, and collaboration.,
Posted 15 hours ago
5.0 - 9.0 years
0 Lacs
telangana
On-site
As a Mortgage Underwriter at our organization, you will be responsible for managing the mortgage business portfolio at the assigned branch/location. Your primary duties will include reviewing and assessing a variety of complex loan applications, making decisions or recommendations for approval, and ensuring compliance with established policies and procedures to meet service level agreements. You will be required to conduct personal discussions with customers to evaluate their creditworthiness, verify credit/KYC documents through telephonic, field, and collateral visits, and analyze income to obligation ratios and loan to value ratios. Maintaining Portfolio MIS, Delinquency MIS, and other operational reports for the cluster will be crucial, along with building effective relationships with third parties to achieve the best outcomes for clients. In addition, you will play a key role in the critical review of credit proposals, identifying industry, business, financial, management, and facility structure risks, and ensuring appropriate credit risk mitigation strategies are in place. Quick turnaround time on credit lending proposals, ongoing credit exposure reviews, and effective monitoring of client and collateral creditworthiness will be part of your responsibilities. You will collaborate closely with the sales team, local credit analysts, and approving authorities to facilitate the underwriting process, manage client queries, and drive continuous process improvement. Your focus will be on exceeding service quality standards, resolving challenges, and ensuring adherence to legal and documentation norms and policies. The ideal candidate for this role should have a Graduate or Masters/Post Graduate qualification, with CA/MBA certifications being preferable. Strong analytical skills, attention to detail, and the ability to manage multiple tasks efficiently will be essential for success in this position. Your dedication to maintaining high service quality standards and driving continuous improvement will be key to achieving success in this role.,
Posted 15 hours ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
About Joveo Joveo is the global leader in AI-powered, high-performance recruitment marketing, revolutionizing talent attraction and recruitment media buying for the world's largest employers, staffing firms, RPOs, and media agencies. The platform enables businesses to attract, source, engage, and hire the best candidates efficiently and cost-effectively. Joveo has garnered recognition by being featured in Inc. Magazine's List of America's Fastest-Growing Private Companies for three consecutive years and is backed by esteemed investors like Nexus Ventures Partners. Powering millions of jobs daily, Joveo's data-driven recruitment marketing platform leverages advanced data science and machine learning to dynamically manage and optimize talent sourcing and applications across various online channels while providing real-time insights throughout the job seeker journey, from initial click to final hire. For more information about Joveo's award-winning platform, visit www.joveo.com About the Job In this role, you will play a crucial part in ensuring client success through operational excellence and campaign optimization, while also contributing to strategic initiatives that shape the future of recruitment marketing. Your responsibilities will include: Campaign Management & Optimization: - Executing and managing recruitment advertising campaigns across multiple channels and publishers - Monitoring campaign performance metrics such as CPM, CPC, CPA, and conversion rates - Implementing optimization strategies to enhance campaign efficiency and ROI - Conducting A/B testing on ad creatives, targeting parameters, and bidding strategies Data Analysis & Reporting: - Analyzing campaign performance data to identify trends, patterns, and optimization opportunities - Generating comprehensive reports on key performance indicators (KPIs) for client campaigns - Synthesizing data from various sources to provide actionable insights and recommendations - Developing dashboards and automated reporting systems for streamlined performance tracking Publisher Relations & Network Management: - Engaging in publisher outreach to discover new partnership opportunities - Negotiating rates, terms, and performance targets with existing and potential publishers - Maintaining strong relationships with publisher partners to ensure optimal campaign performance - Evaluating publisher quality and performance to make informed network decisions Client Support & Collaboration: - Assisting Customer Success teams in client onboarding and campaign setup - Providing technical expertise during client calls and presentations - Collaborating with CSMs to create customized solutions for client requirements - Supporting in preparing QBR materials and performance presentations Process Improvement & Innovation: - Identifying opportunities to streamline ad operations workflows and processes - Implementing new tools and technologies to boost operational efficiency - Developing standard operating procedures (SOPs) for campaign management activities - Leading cross-functional projects to enhance platform capabilities and client experience New Initiatives & Strategic Projects: - Driving innovation in ad operations by researching emerging trends and technologies in programmatic advertising - Leading pilot programs for new advertising channels, formats, or targeting methodologies - Developing and implementing automated bidding strategies and optimization algorithms - Creating training materials and best practices documentation for internal teams - Collaborating with product teams to provide operational insights for platform enhancements - Establishing performance benchmarks and industry standards for recruitment advertising Quality Assurance & Compliance: - Ensuring all campaigns comply with platform policies and industry regulations - Conducting regular audits of campaign setups and performance - Implementing quality control measures to uphold high service delivery standards - Monitoring for click fraud, invalid traffic, and other performance anomalies About You You'll be a great fit for this role if you have: - A Bachelor's degree in Marketing, Advertising, Business, Data Analytics, or a related field - 2-5 years of hands-on experience in digital advertising operations, programmatic advertising, or performance marketing - Strong analytical skills with proficiency in Excel, including advanced functions, pivot tables, and data visualization - Experience with advertising platforms such as Google Ads, Facebook Business Manager, DSPs, etc. - Experience with SQL, Python, or other data analysis tools is preferred - Excellent written and verbal communication skills with the ability to manage multiple projects simultaneously - A problem-solving mindset with the ability to work independently in a fast-paced environment Growth Opportunities This role offers significant opportunities for professional development, including: - Leading strategic initiatives that enhance platform innovation and client success - Developing expertise in emerging advertising technologies and methodologies - Building relationships across the recruitment marketing ecosystem - Contributing to product development through operational insights and feedback - Progressing toward senior ad operations or account management roles Competitive Benefits As an exciting and dynamic startup company, Joveo offers a competitive salary, stock options, and a comprehensive benefit package. The company fosters an enthusiastic and supportive work environment, aiming to keep employees healthy, happy, and productive. Joveo is an equal opportunity employer that celebrates diversity and is dedicated to creating an inclusive environment for all employees.,
Posted 15 hours ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You will be responsible for following our Business Code of Conduct and always acting with integrity and due diligence. Your specific risk responsibilities will include providing exceptional customer service to our customers using various tools and methods. It will be crucial for you to stay updated on new and emerging fraud trends to mitigate risks to the business. You will need to utilize various tools and methods to identify and prevent fraudulent orders. Working within the company's credit policy, you will recommend changes to support growth and process improvement while limiting revenue risk. Additionally, you will help mitigate fraud risk to the company by using different channels and being aware of the tools used to identify fraudulent orders to mitigate the risk to the business of fraud. Your tasks will also involve making outbound and receiving inbound collection calls with customers who are in arrears. You will review processes and procedures to reduce fraud and revenue loss. As a Sr. Associate, your objectives and responsibilities will be similar to that of an Associate, with the only difference being that the performance measures and delivery expectations will be more stringent. Key people and teams you will work with include CEC Operations Teams, CEC Business Partners, Product & Process Improvement Teams, Knowledge Team, and Insight and MI Teams. You will be accountable for delivering agreed service levels for tasks relevant to your team and recommending changes to support growth and process improvement while limiting revenue risk. At Tesco, you can expect a unique and competitive reward package based on industry practices. This includes opportunities for performance bonuses, generous leave entitlements, retirement benefits, health and wellness programs, financial wellbeing support, and more. Tesco is committed to providing the best for its colleagues, ensuring a sustainable and rewarding work environment. Tesco in Bengaluru is a multi-disciplinary team dedicated to serving customers, communities, and the planet. By standardizing processes, delivering cost savings, and empowering colleagues, Tesco aims to create a sustainable competitive advantage. With a focus on high-quality services and reducing complexity, Tesco in Bengaluru plays a vital role in enhancing the customer experience worldwide. Tesco Business Solutions (TBS) is a purpose-driven organization committed to driving scale and delivering value through decision science. With a global presence and highly skilled colleagues, TBS supports markets and business units across multiple locations, adding value and shaping the future of the business.,
Posted 15 hours ago
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