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5.0 - 10.0 years
25 - 30 Lacs
Mumbai
Work from Office
Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Job Purpose Map Process and Customer Journey to identify gaps and fix the same to improve Customer and Employee Journey Key Accountabilities Improve Customer Experience Survey Scores Improve Employee Survey Scores Reduce TATs Reduce Complaints Reduce manhours Job Duties & responsibilities Required to implement Process Improvement initiatives that result in better customer and employee experience. Customer Experience - Survey management - Voice of customer CX Culture building Journey Improvement Employee Experience - Survey management - Voice of Employee Productivity Improvement Complaints Governance Dashboard and Trend Analysis Required Experience 5-10 Years in Banking and have prior experience in process Improvement Education / Preferred Qualifications Post Graduation Core Competencies Process Understanding, Process mapping, Gap Identification, Competition Benchmarking, Stakeholder Management, Presentation Skills. Technical Competencies MS Office Excel and Power Point skills, Data Analysis and dashboard creation capabilities DBS India - Culture & Behaviors DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are: Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS Reputation Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement Maintain the Highest Standards of Honesty and Integrity. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements . -en
Posted 23 hours ago
11.0 - 15.0 years
12 - 13 Lacs
Bengaluru
Work from Office
Tandem Allied Services Pvt. Ltd is looking for Engineering Manager to join our dynamic team and embark on a rewarding career journey As an Engineering Manager, you would be responsible for leading and managing a team of engineers to deliver high-quality products or projects Your role would involve a combination of technical expertise and people management skills Here are some key responsibilities and skills typically associated with the role of an Engineering Manager:Responsibilities:Team Leadership: Provide guidance, mentorship, and support to a team of engineers, ensuring their professional growth and development Project Management: Oversee the planning, execution, and delivery of engineering projects within the defined scope, budget, and timeline Technical Expertise: Possess a deep understanding of the engineering domain relevant to the team's work and be able to provide technical guidance when necessary Collaboration: Foster effective collaboration between engineering teams and other stakeholders such as product managers, designers, and quality assurance teams Resource Allocation: Allocate resources efficiently, balancing workloads and priorities to maximize productivity and meet project goals Risk Management: Identify potential risks and develop contingency plans to mitigate them, ensuring smooth project execution Performance Evaluation: Conduct regular performance assessments, provide feedback, and identify areas for improvement to help team members grow professionally Process Improvement: Continuously evaluate and enhance engineering processes, tools, and methodologies to optimize efficiency and quality Skills:Technical Expertise: Strong technical background in the relevant engineering field, enabling you to understand and guide your team effectively Leadership Abilities: Exceptional leadership and communication skills to inspire and motivate your team members, and to collaborate effectively with other stakeholders Project Management: Proficiency in project management methodologies to plan, execute, and deliver projects successfully Problem-Solving: Strong analytical and problem-solving skills to address technical challenges and make sound decisions Decision-Making: Ability to make informed and timely decisions, considering the project requirements and team capabilities
Posted 23 hours ago
7.0 - 10.0 years
17 - 19 Lacs
Hyderabad
Work from Office
Summary #LI-Onsite Data Steward has accountability for day-to-day management of data. They are the Subject Matter Experts who understand and communicate the meaning and use of information. They are responsible for working with the Data & Business Owners to implement data quality standards & process. About the Role Key Responsibilities: Execute data stewardship tasks, using common methods & tools. Collaborate with business in defining business rules for the data and documenting metadata for various data elements Collaborate with Data Governance team providing input for Data Standards and Process as per insights gained from the data Develop good understanding of Finance business processes, end-to-end business and data functionality Work closely with the Data Owners, Data Governance and Data Quality, Global Process Owner (GPO) to ensure execution of data stewardship tasks as per aligned stewardship process and standards Liaise with the Functional Data Owners, Business Owner, Data Maintainers, to discuss and resolve Data Quality issues. Continuously monitor the progress of Data Quality KPIs and ensure adherence Ensure continuous and effective communication with relevant team members, stakeholders and colleagues in relation to stewardship activities. Review and approve data exceptions for the data created by Data Owner/Maintenance team Collaborate effectively with data community, to facilitate shared learning between Business Users and Stewards and to promote active Data Quality Governance through the Finance Master Data Team. Adherence to the Novartis Values & Behaviors Ensure exemplary communication with all stakeholders including internal associates through regular updates with focus on accomplishments, KPIs, best practices, change management, key events etc. Implement continuous process improvement projects to improve data quality & productivity. Implementation of Data Quality Strategy & framework . Ensure to maintain the Quality of Master Data throughout the business process Provide guidance and set standards of functional excellence in methodologies, processes and SOPs to enable enhancement of Global & Local data operations Essential Requirements: Bachelor/MBA/Master s degree from reputed University in Finance, Pharma, Computers or IT or equivalent 7-10 years of experience working as a data steward for key business functions such as Finance, Pharmaceutical, Healthcare Hands-on experience in working in Data Quality, Data Governance, Master data and data management domain Hands-on experience in Collibra, Informatica Data Quality, Informatica Analyst, Ataccama, Alation or any such tools. Familiar with process set-up, Data Quality KPIs and operational issues / management Exposure to tools like Power BI, Service Now, Jira, Confluence, Excel, PowerPoint, and SharePoint for analysis & documentation. Strong understanding of data models, data lifecycle, and enterprise systems (e. g. , SAP ECC/S4 Hana, SAP EDW). Proficiency in Data Stewardship process, Data Quality monitoring and issue remediation Excellent analytical, communication, Presentation, and stakeholder management skills Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:
Posted 23 hours ago
9.0 - 11.0 years
7 - 7 Lacs
Hyderabad, Medchal
Work from Office
Warehouse Manager with 10+ yrs experience in electrical goods. Must have SAP knowledge, KPI tracking, team handling (100+), process improvements, and strong leadership. Degree/PG in Logistics or Supply Chain is mandatory.
Posted 23 hours ago
2.0 - 6.0 years
2 - 6 Lacs
Chennai
Work from Office
Strong background of Swift Payments, FD, MT 103 & 202 and Middle East banking experience are preference Strong background of Trade finance Operations Middle East banking experience are preference Sound knowledge of ICC, URR, SWIFT, FSK. Trade Payments, Export Import Payment Sound knowledge of international payments routing Work with the line manager in introducing strong tools/processes to identify/ease operational risks attached to the unit. Pursue opportunities for enhancing operational efficiencies along with adequate monitoring Ensure excellent housekeeping standards at all times Managing the Team with Zero Ops Loss; NIL near miss / income leakage event SLA adherence, Adherence to TAT standards as agreed with business. Achieve the SLA targets. Nil unauthorized breaches in Policy/regulatory requirements and SOPs. Satisfactory rating in all audits Nil breaches in housekeeping (reconciliations, tracers, incoming swift messages etc.). No. of PI (process improvement Qualifications Graduation Job Location
Posted 23 hours ago
0.0 - 2.0 years
8 - 9 Lacs
Gurugram, Bengaluru, Mumbai (All Areas)
Work from Office
Job description : Oracle Financials Functional Consultant: Implementing Oracle ERP for the clients post taking the business requirement across processes such as Record to Report, Source to Pay, Order to Cash etc Building and supporting specific solutions on Oracle for the client needs encompassing Business Processes, Regulatory updates, Accounting Standards, Indirect Tax, Internal Controls or Automations End to end journey on Oracle implementation starting from sales support to requirement mapping, solution design, tech design, testing, migration and post go-live support Support on regulatory updates/ industry specific challenges to the client Good communication skills Open to travel in India and abroad Oracle EPM Functional Consultant: a) Implementing Oracle EPM for the clients post taking the business requirement across processes such as Consolidation, Planning, Tax Reporting, Annual Reporting, Reconciliations b) Building and supporting specific solutions on Oracle EPM for the client needs encompassing Business Processes, Regulatory updates, Accounting Standards, Direct Tax, Internal Controls or Automations c) End to end journey on Oracle implementation starting from sales support to requirement mapping, solution design, tech design, testing, migration and post go-live support d) Support on regulatory updates/ industry specific challenges to the client e) Good communication skills f) Open to travel in India and abroad Looking for candidates you have cleared CA/CMA. [not pursuing] KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.
Posted 23 hours ago
12.0 - 15.0 years
7 - 11 Lacs
Pune
Work from Office
Senior Specialist Quality Assurance1 Experience 12-15 Years in the role of SQA, SEPG and Metrics Function Skills Expert knowledge of CMMI SVC & DEV, ISO 20K and ISO 27K, ISMS, PIMS, HIPAA, Software Quality Assurance, Process Improvement & Definition, Data Privacy - GDPR & Six Sigma Green/Black belt would be added advantage. Expertise Skills: Experience in implementing various improvement standards like ISO, Models like CMMI SVC/DEV model till Maturity Level 5 Added advantage if performed ATM role in at least one CMMI Appraisal Experience in implementing ISO 20K & 27K, PIMS, Data Privacy standards and managing, conducting & reporting internal audits results Process definition Process implementation & facilitation Process Implementation Reviews Metrics data collection, Analysis, and creation of Process Performance Baselines & Models Status Reporting Tools / Applications e.g., JIRA, Azure DevOps, ServiceNow, Minitab, Crystal Ball, Process Model etc. Soft Skills: Fluency in written and verbal communicationEnglish must People skills Understanding, approachable, a coach mindset, Self-starter, Go getter Well conversant with MS Word, MS Excel, MS PowerPoint, and other apps like Visio
Posted 23 hours ago
5.0 - 10.0 years
6 - 10 Lacs
Pune
Work from Office
: Job Title Team Manager Operations Global Reporting & Performance Measurement, Associate LocationPune, India Role Description The Associate/Team Manager Operations is typically responsible for the supervision and oversight of the team and/or workflow and functions. The calculation, analysis and reporting of monthly performance attributions, in coordination with portfolio management and other reporting recipients. Performing calculations of performance metrics, and if required, explaining the findings and underlying methodology to Relationship Managers and institutional clients. Responsible for defining procedures and operating processes in line with regulatory/ industry/functional specifications, striving to continuously improve these processes. Measure, manage and articulate (potential) procedural risks and define appropriate actions for mitigation and long-term avoidance. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities The calculation, analysis and reporting of monthly performance attributions, in coordination with portfolio management and other reporting recipients. Performing calculations of performance metrics, and if required, explaining the findings and underlying methodology to Relationship Managers and institutional clients. Responsible for defining procedures and operating processes in line with regulatory/ industry/functional specifications, striving to continuously improve these processes. Measure, manage and articulate (potential) procedural risks and define appropriate actions for mitigation and long-term avoidance. Create a professional atmosphere and working culture fostering the values of Team spirit by being a true team player Ensure no policy violation, No Red Flags - Mandatory Courses, ERTA - Personal tradings etc The team manager needs to collaborate with the various internal teams to make sure that the reporting platforms are up and running and no impact on Daily BAUs, Adhoc evaluations and analyses. /Urgent tasks in their functions (MeasuresKPIs per process) Optimum Utilization of team strength & Cross trainings wherever required Operational Excellence Successful completion of Ongoing projects, streamlining and stabilizing the process after Go Live Suggest/Implement Process improvement ideas by removing the non-value-added process - Cost Efficiency Ideas Involvement with the functional leads in Global Client reporting, taking leads in strategic initiatives - (KOPs migration, Knowledge Sharing sessions) , connects within the global leads- Client, Performance, Regulatory Reporting Client Centricity: Provide structured reporting services, working with cross functional teams to enhance the service delivery levels across all process within GRPM Work towards timely and effective resolution on all client (internal/external) queries within agreed SLAs Synergies between Tech & Ops for possible automation People, Talent Development. Have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge, collaborative approach. Talent Retention, Effective back up planning and managing team staffing within respective sub functions Motivating and keep the team engaged specially during WFH (Virtual connects) very important Provide constructive and on-going feedback to the direct reports and team members to achieve common goals of DWS/RPM as a whole Stakeholder Management Engage with function wide, DWS India wide initiatives representing /leading the events Collaboration, effective communication with onshore colleagues and key stakeholders of current & any upcoming topics in the team Foster the culture of One Global Team and Partner with the respective sub functions colleagues (FFT) to improve the existing processes within RPM India Ops - Working on Strategic projects and other topics along with the respective functional leads in GRPM Compliance and Control Inculcate Positive growth and open mindset for self, team. Your skills and experience Exposure to Performance attribution analysis experience of 5+ years. Professionals certifications such as CFA / CIPM, is must. Understanding of Asset Management Operations preferred not mandatory. People management experience, preferred but not mandatory Knowledge & usage of applications like Aladdin, Bloomberg would be an added advantage. Experience of Setting up of a team, transitioning of work from Onshore location would be an added advantage Ability to work under tight deadlines. Team-player and Flexibility in working hours. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm
Posted 23 hours ago
2.0 - 7.0 years
8 - 13 Lacs
Mumbai
Work from Office
: Job titleBond Analytics Analyst Location:Mumbai, India Corporate title Associate Role Description OverviewBusiness Division Deutsche Banks Corporate Bank (CB) a market leader in cash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. OverviewBusinessTrust and Agency Service (TAS) With offices in New York, California, London, Frankfurt, Milan, Lisbon, Dublin, Hong Kong, Singapore and Tokyo, the Trust and Agency Services team at Deutsche Bank has long been recognized as a leader in the provision of administrative and fiduciary services to the global debt and equities markets. It supports structures from the simplest to the most complex, covering Asset Backed Securities, CLOs and Managed accounts, Corporate Debt, Escrows, Project Finance, Loan Agency, and Depositary Receipts. OverviewTeam TAS Analytics group within Corporate Trust business of Deutsche Bank is supporting the Structured Finance products like ABS/MBS/CDOs and other Debt products like Syndicated Loan transactions where DB acts as Trustee and/or Agent. As Trustee and/or Agent, DB is responsible for performing various calculations including but not limited to Bond Payments and Tax Calculations for new and existing bond issuances. Group has exposure to Corporate Trusts business in understanding the Structured Finance and other Debt products and its Analytics requirements along with supporting the CSG activities. The successful candidate will be required to cover European working hours supporting the EMEA/Americas business. Corporate title will depend on the relative experience of candidate. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Read and interpret governing legal and issuer documents namely Prospectuses/Offering Circulars, Bond Indentures and Pooling and Servicing Agreements, Hedging Agreements, etc. Process and review Bond Payments for MBS, ABS, CDO and similar kinds of structured product deals in an In-House platform (iMAKE) based on the Offering Circulars/Indenture/Pooling & Servicing Agreement and using the best practices followed in the Group. Offer the highest level of customer service by understanding overall deal structure and bond payments to provide internal and external clients with explanations to support cash flow model output. Establish the guidelines for receipt and appropriate format of underlying asset-level collateral that supports bond payments, as well as research and resolve any data accuracy issues. Involvement in ad hoc/special projects which support process improvement and the implementation of technology initiatives. Understand and analyze issues and offer practical solutions. Working independently with a minimal degree of supervision is required to exercise independent judgment. Your skills and experience Bachelor of Science/Engineering or qualified CA/CFA with a high GPA and a minimum of 2 years of professional experience. Previous experience in developing cash flow models, and exposure to securities industry. Must have proven skills in MS Excel and/or MS Access with good scripting skills in VBA. Experience in using SQL Demonstrated ability to handle multiple and often competing projects under tight deadlines and pressure. Must project a Customer/Client service focus. Responsible for supporting efforts to mitigate and control operational risk. Must be organized, focused, and possess strong communication and analytical skills. Demonstrated ability to work and think independently, while supporting team goals/objectives. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 23 hours ago
5.0 - 10.0 years
8 - 13 Lacs
Mumbai
Work from Office
: Job TitleBond Analytics Analyst, AVP LocationMumbai, India Role Description OverviewBusiness Division Deutsche Banks Corporate Bank (CB) a market leader inCash Managemnet, Trade Finance & Lending, Securities services and Trust & Agency Service. Focusing on the treasurers and finance departments ofcorporate and commercial clients and financial institutionsacross the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. OverviewBusinessTrust and Agency Service (TAS) With offices in New York, California, London, Frankfurt, Milan, Lisbon, Dublin, Hong Kong, Singapore and Tokyo, the Trust and Agency Services team at Deutsche Bank has long been recognized as a leader in the provision of administrative and fiduciary services to the global debt and equities markets. It supports structures from the simplest to the most complex, covering Asset Backed Securities, CLOs and Managed accounts, Corporate Debt, Escrows, Project Finance, Loan Agency, and Depositary Receipts. OverviewTeam: TAS Analytics group within Corporate Trust business of Deutsche Bank is supporting the Structured Finance products like ABS/MBS/CDOs and other Debt products like Syndicated Loan transactions where DB acts as Trustee and/or Agent. As Trustee and/or Agent, DB is responsible for performing various calculations including but not limited to Bond Payments and Tax Calculations for new and existing bond issuances. Group has exposure to Corporate Trusts business in understanding the Structured Finance and other Debt products and its Analytics requirements along with supporting the CSG activities. The successful candidate will be required to cover European working hours supporting the EMEA/Americas business. Corporate title will depend on the relative experience of candidate. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Read and interpret governing legal and issuer documents namely Prospectuses/Offering Circulars, Bond Indentures and Pooling and Servicing Agreements, Hedging Agreements, etc. Process and review Bond Payments for MBS, ABS, CDO and similar kinds of structured product deals in an In-House platform (iMAKE) based on the Offering Circulars/Indenture/Pooling & Servicing Agreement and using the best practices followed in the Group. Offer the highest level of customer service by understanding overall deal structure and bond payments to provide internal and external clients with explanations to support cash flow model output. Establish the guidelines for receipt and appropriate format of underlying asset-level collateral that supports bond payments, as well as research and resolve any data accuracy issues. Involvement in ad hoc/special projects which support process improvement and the implementation of technology initiatives. Understand and analyze issues and offer practical solutions. Working independently with a minimal degree of supervision is required to exercise independent judgment. Your skills and experience Bachelor of Science/Engineering or qualified CA/CFA with a high GPA and a minimum of 5 years of professional experience. Previous experience in developing cash flow models, and exposure to securities industry. Must have proven skills in MS Excel and/or MS Access with good scripting skills in VBA. Experience in using SQL Demonstrated ability to handle multiple and often competing projects under tight deadlines and pressure. Must project a Customer/Client service focus. Responsible for supporting efforts to mitigate and control operational risk. Must be organized, focused, and possess strong communication and analytical skills. Demonstrated ability to work and think independently, while supporting team goals/objectives. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 23 hours ago
3.0 - 4.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Job Description Summary In this role, you will play a pivotal part in driving Software Subscription product onboarding and Celonis process excellence initiatives across the GE HealthCare International region, while also leveraging process mining to uncover insights and drive continuous improvement. You will collaborate with business stakeholders, process leads, and cross-functional teams to capture, define, and optimize business processes, ensuring seamless onboarding experiences and operational efficiency. Your ability to translate data into actionable insights and align process improvements with strategic goals will be key to success. GE HealthCare, a leading global innovator in medical technology and digital solutions, is committed to improving lives during critical moments. Join us to unlock your ambition, transform ideas into impactful realities, and contribute to a healthier world where every voice matters and every difference makes a difference. Job Description Roles and Responsibilities In this role, you will: Partner with cross-functional teams and business stakeholders to drive Software Subscription product onboarding, ensuring smooth execution and adherence to best practices. Collaborate with business units to capture, define, and document end-to-end processes, facilitating efficient onboarding and operational excellence. Conduct fit/gap assessments and process discovery workshops to identify inefficiencies and improvement opportunities. Utilize Celonis to perform process mining, uncover bottlenecks, and generate data-driven insights. Develop and maintain structured process maps, guidelines, and digital artifacts aligned with strategic objectives. Establish and track baseline KPIs, performance metrics, and success benchmarks in collaboration with business leaders. Present findings and recommendations to stakeholders, driving continuous improvement and change management initiatives. Ensure compliance with industry regulations, internal governance, and quality standards. Collaborate with process analysts to maintain accurate documentation and improve visibility using tools like Celonis. Support the design and implementation of Celonis dashboards, KPIs, alerts, and action flows to monitor and enhance process performance. Required Qualifications: Bachelor s degree in Business, Engineering, Information Systems, or a related field (Master s preferred) with 10+ years of overall experience. 3-4 years of experience in process improvement, digital transformation, or SaaS onboarding. Experience with Celonis or other process mining tools. Strong analytical skills with a proven ability to define, measure, and refine KPIs. Excellent communication, stakeholder engagement, and leadership skills. GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you d expect from an organization with global strength and scale, and you ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-RS1 #Hybrid Relocation Assistance Provided: Yes
Posted 23 hours ago
8.0 - 10.0 years
25 - 30 Lacs
Pune
Work from Office
Lead Software Engineer Overview We are seeking a talented Lead Software Development Engineer in Test to lead the design and test automation strategy for Small and Medium Enterprises (SME) to validate application functionality and performance based on refined acceptance criteria, using methodologies, tools, strategies, and standards based on best practices in Agile software testing and continuous integration and deployment. Role Play a pivotal role on the Agile team in the continuous validation of web applications, system to system interfaces and complete software solutions Design and develop test automation scenarios to validate system to system interfaces and complete software solutions (for API and UI tests) Interact with business and development stakeholders to define test plans and schedules Translate complex system requirements and specs into test requirements and testing methods Identify and implement complex automation efforts, including refactoring of automation code where needed Work closely with software engineers to build quality in, ensuring proper test and requirement coverage, configuration quality, monitoring, early performance testing Generate test data for defined test cases, recognize test environment preparation needs, and execute existing test plans and report results Participate in project-level reviews, walkthroughs and inspections, and conduct test reviews, including test plans, requirements, cases and automation coverage Document performance test strategies and test plans, and execute performance validation Collect quality metric data and communicate test status/risks to stakeholders Work closely with developers to identify code defects or regressions Closely adhere to quality standards and assist team members in validating application functionality through the implementation of test strategies, frameworks, tools, reports, etc. Assist in planning and documenting test strategies and acceptance criteria based on customer needs Participate in requirements review, story elaborations and testing activities Design, code, and construct automation tests; escalate issues during testing Provide automation tests for operations teams to use in Ci/Cd automated quality gates Perform Exploratory testing as required Raise process improvement opportunities Act as first-review for project-level reviews, walkthroughs and inspections Provide technical support and mentoring to junior team members Perform demos of new product functionality to stakeholders All About You Experienced in advanced code development, code review, and construction and use of automation frameworks Experienced in building automation frameworks as well as acceptance and integration test automation scripts Successfully developed high quality test strategies and text execution Analyse application logs and utilise basic debugging techniques Successfully validated one or more applications via automation, for new feature functionality and regression testing Experienced in Agile testing methodologies and tools, unit and integration testing, and data virtualization tools Good understanding of validation techniques and Continuous Testing Familiarity with UI automation frameworks, tools, and techniques to validate user interfaces (mobile, portal, web, etc.) Able to mentor peers and guide less experienced Team members Technical Skills : UI Automation: Playwright/Cypress Mandatory, API Automation: Playwright Mandatory. Load Test Framework: JMeter and Gatling: Mandatory, Zephyr/Xray: Mandatory, AXE Core: Intermediate, Programming Language: Javascript: Mandatory, Java: Intermediate, Scala: Intermediate, TypeScript: Intermediate, Python: Intermediate, DB: SQL - Mandatory, Databricks - Intermediate, CI/CD: Mandatory, Jenkins - Mandatory, Bitbucket/Git: Mandatory, AWS - Beginner, Azure: intermediate, Rally - Intermediate, Jira - Mandatory. Design Architecture Technology R&D Project Management Requirements Assessment Software Development Agile Development Automation and DevOps Professional Skills Business Acumen Commercial Focus Future Focus Global Perspective Innovation and thought leadership People Leadership Personal Influence
Posted 23 hours ago
6.0 - 12.0 years
8 - 9 Lacs
Gurugram
Work from Office
Role Purpose Inputs collection and consolidation for payroll and benefit related items Managing enrollment of Expats, GMs & Local plus employees to Benefits, liaise with Benefit providers Communicate changes to IHG Vendors on employee benefit coverage based on changes to personal/ professional situation includes new hire, termination, transfer, pay changes etc. Providing information and answering employee questions about payroll & benefit related matters Maintaining employee records in the Payroll systems and files Ensure data is aligned between HR system; Payroll systems and Employee files Ensure payments of HR Suppliers (Payroll, Benefits, 3rd Parties) Process payments via Finance Systems as required Perform data checks before every payroll and perform controls before payroll approval Propose and work on process improvement for countries and processes Perform as backup for assigned tasks when needed Provide inputs for Audit requests within agreed timeframes Ensure HRSS processes & procedures are aligned to company policies Documentation of HRSS processes and procedures and ensuring they are updated when required Support training requirements for payroll users , HRSS Associate as required Track and report defined Service Level Agreement requirements and metrics Administer the processing of variable components of Pay i.e. paid time off, bonuses, deductions etc through a defined process agreed with outsource vendor. Work with Mobility team for Expat taxes, shadow payroll ensuring the tax affairs are settled as per government compliance . Key Collaborative Network Key Shared Accountabilities Key Interfaces Case Management system and shared mailboxes Data accuracy in maintaining records HR employee records set up and maintained Audit and Legal Compliance Adherence to KPI deliverables Payroll Vendors Benefit Vendors HRSS Accounting Finance Regional HR Teams Hotel Finance & HR Teams Mobility Team Tax Authorities (where applicable) Role Purpose Inputs collection and consolidation for payroll and benefit related items Managing enrollment of Expats, GMs & Local plus employees to Benefits, liaise with Benefit providers Communicate changes to IHG Vendors on employee benefit coverage based on changes to personal/ professional situation includes new hire, termination, transfer, pay changes etc. Providing information and answering employee questions about payroll & benefit related matters Maintaining employee records in the Payroll systems and files Ensure data is aligned between HR system; Payroll systems and Employee files Ensure payments of HR Suppliers (Payroll, Benefits, 3rd Parties) Process payments via Finance Systems as required Perform data checks before every payroll and perform controls before payroll approval Propose and work on process improvement for countries and processes Perform as backup for assigned tasks when needed Provide inputs for Audit requests within agreed timeframes Ensure HRSS processes & procedures are aligned to company policies Documentation of HRSS processes and procedures and ensuring they are updated when required Support training requirements for payroll users , HRSS Associate as required Track and report defined Service Level Agreement requirements and metrics Administer the processing of variable components of Pay i.e. paid time off, bonuses, deductions etc through a defined process agreed with outsource vendor. Work with Mobility team for Expat taxes, shadow payroll ensuring the tax affairs are settled as per government compliance . Key Collaborative Network Key Shared Accountabilities Key Interfaces Case Management system and shared mailboxes Data accuracy in maintaining records HR employee records set up and maintained Audit and Legal Compliance Adherence to KPI deliverables Payroll Vendors Benefit Vendors HRSS Accounting Finance Regional HR Teams Hotel Finance & HR Teams Mobility Team Tax Authorities (where applicable)
Posted 23 hours ago
8.0 - 11.0 years
15 - 20 Lacs
Pune
Work from Office
" ng-non-bindable> Description We re Victaulic ! With more than 5,500 employees and 55 international facilities, Victaulic helps customers since 1919 in over 120 countries succeed in the global construction industry. From the tallest buildings to the deepest mines, customers trust our products to increase overall system durability in the most demanding construction projects and operating conditions. Learn more about how our innovative piping products and design services can engineer confidence into your build by visiting our website. The Role As an Operations Manager, you will Leads all branch operations to ensure safety, service excellence, cost efficiency, and team performance. Drives collaboration with internal teams, process improvement, and KPI-based management. What you will do Ensure safe daily operations and compliance with all safety standards. Oversee warehouse activities: receiving, storage, stock control, dispatch. Maintain ERP system accuracy (M3/Infor) for inventory and transactions. Optimize warehouse layout, racking, picking methods, and equipment usage. Lead cycle counts and stock takes; manage variances and corrective actions. Coordinate with transport providers to resolve issues and validate freight claims. Monitor and reduce operational costs within budgeted limits. Support S&OP planning and manage branch inventory accordingly. Track KPIs and drive continuous improvement through reporting and reviews. Lead, coach, and develop operations team members; manage performance fairly. Oversee equipment and facility maintenance and ensure minimal downtime. Resolve customer complaints and support high service levels in collaboration with other teams. Support budgeting, business continuity planning, and compliance initiatives. About you Degree in Supply Chain, Logistics, Operations, or related field. 7+ years of operations or warehouse management experience. ERP system experience (preferably M3/Infor). Strong leadership, planning, and communication skills. Hands-on, process-driven, and improvement-focused. Willing to travel as needed. What working at Victaulic offers Attractive remuneration package. Personal growth - Cultivate personal growth through a well-defined career path offering annual progression opportunities. Receive extensive training and guidance. We focus on well-being by creating a positive team atmosphere where working, learning and caring go hand in hand. We do this by facilitating the organizations of various teambuilding and afterwork activities. Inspiring global work environment - working with teams across the globe and collaborating with people of diverse backgrounds both professionally and cultural. At Victaulic, our success thrives on the ingenuity, passion, and dedication of our people - building a future of innovation together! Apply now! Apply
Posted 23 hours ago
5.0 - 9.0 years
11 - 15 Lacs
Sonipat
Work from Office
Process Improvement & Optimization Lead a team in identifying opportunities for process improvement across various manufacturing functions. Conduct work studies, analyze data, and implement lean manufacturing methodologies to optimize production processes. Develop and implement innovative solutions to streamline workflows, eliminate waste, and improve overall efficiency. Collaborate with production, quality control, and supply chain teams to ensure seamless implementation of process improvements. Productivity & Cost Management Develop and implement strategies to increase production output, reduce lead times, and enhance overall productivity. Analyze production data to identify areas for cost reduction and recommend cost-saving initiatives. Implement and monitor performance metrics to track the effectiveness of process improvement efforts. Ensure adherence to established safety standards and regulations within the manufacturing environment. Execute and coordinate the manufacturing engineering function of the plant/operations unit Support and coordinate the product and process industrialization function of the plant/operations unit initiate and execute to achieve manufacturing engineering targets according to internal and external customer expectations Execute and coordinate for investments for production equipment (e.g. production machines, assembly equipment, automation technology, etc.) and manufacturing engineering equipment (e.g. for software tools, equipment for machine installation/maintenance) initiate and implement continuous improvement activities by applying CBS methods and training measures Initiate and Implement layout, space, productivity and process improvement ideas Initiate and implement Time study, Process study, standardized working methods for productivity improvement Execute and coordinate for installation and operationalization of transfered and New developed equipment Plan and execute Safety related installation and Compliance to ESH requirement Bachelors degree in Mechanical/Industrial Engineering or a related field. Minimum 5+ years of experience in a manufacturing environment, preferably in a similar industrial engineering role.
Posted 1 day ago
5.0 - 9.0 years
8 - 12 Lacs
Noida, New Delhi, Pune
Work from Office
Position : Lead Engineer Location : Noida, Pune Designs, defines, and implements complex system requirements for customers and/or prepares studies and analyzes existing systems. Determines system specifications, input/output processes and working parameters for hardware/software compatibility. Coordinates design of subsystems and integration of total system. Identifies, analyzes, and resolves program support deficiencies. Develops and recommends corrective actions. Develops technical solutions and management processes by means of implementing systems or enterprise-wide solutions, using the companys or a third-partys hardware/software product. Develops and recommends solutions and strategies, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure. Participates in sales and proposal presentations in addition to completing ongoing team account activities. Your Responsibilities: Deliver/execute projects and ensure to meet 100% quality (Scope, Schedule and Budget defined for a project) and high level of customer satisfaction. Standardization in project and applications. Maximize reusability of standardized documents, applications, and engineering in projects. Support Team Leader/Execution Manager in managing team performance, develop self and team capability and motivate the team to deliver with high productivity. Ability to lead engineers from mix of SSB, GEC and CWF to attain project scope within schedule and budget. Break down project activities, identify effort/skills required to complete the activities and sequence the activities. Communicates to his manager regarding the resource requirement as per the schedule of project activities. Cost reduction through process improvement, through development of reusable engineering, engineering standardization and use of available productivity tools. Ensure reapplication and enhance productivity in the team through Lean Six Sigma (Standardization). Recognized as a leader in their technical field and/or industry. Provide analysis and design recommendations in industry standards Participate in opportunity pursuits, providing technical application support for customer discussions Mentor engineers Works with customers to determine the optimal control system solution and determines applicable hardware and software control configuration/architecture Provide on-site control system commissioning as required Act as the direct point of contact with customer for all technical aspects of the project . Lead and assign project related tasks of the engineering team for a project . Handle and respond to any technical queries on subject matter globally during any phase (from proposal to commissioning) . Responsible for keeping track and competency requirement . Supporting commercial engineering team by providing optimized technical and commercial solution . Review effort estimations and apply methods for optimization . Lead/participate in feed and detailed engineering . He / She will be reporting to Engineering Manager. The Essentials : Instrumentation / Control / Electronics /Electrical Engineer. 10+ years of relevant experience in application and engineering of the Automation System in identified domain. Efficient in handling the execution of project activities, executes critical project activities and gets the work delivered from team members. Should have gone through complete project life cycle from design phase to commissioning. Should have good understanding of Industry specific technology/application requirement such as Batch, Continuous and Discrete process. Should have sound knowledge of S88 standards, S95 Standards. Candidate with Knowledge of IDC, Virtual Machines and networking will get additional consideration. Is cost conscious and keeps an update of the cost incurred versus planned. Takes decisions during project execution to support the PM control project costs. The Preferred - You Might Also Have: Technical expert on RA hardware and software products like Control Logix, Logix 5000/Studio 5000, FT View SE, FT Batch. Additionally, candidates having good knowledge of FT Historian, FT Asset Management and Reporting tools like FT Vantage Point and SQL application will get preferred. Candidates with expertise on similar products from other makes and who are quick learners may also apply. Good level of knowledge in Integrated Architecture, Standard Drives, Conventional/Intelligent Motor Control, Safety Products, MES / Information Systems, Networking. High level of Application Knowledge in identified industry, and basic understanding of Project Management, Lean Six Sigma Skill, EHS (Environment, Health & Safety). Able to support all technologies & applications and expertise in 2-3 key technologies & applications of the identified industry What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-MS2 #LI- Hybrid Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Posted 1 day ago
0.0 - 2.0 years
5 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Summary We are looking for a passionate and detail-oriented Junior Python Developer with 2 years of professional experience to join our team. The ideal candidate will work on AIS vessel tracking and sea chart digitization projects. The role requires strong Python skills, familiarity with SQL, and a good understanding of data handling and geospatial processing. DEME General ICT India Apply now Your responsibilities Your profile Our offer Develop and maintain Python scripts and tools for AIS (Automatic Identification System) vessel tracking data analysis. Digitize and convert marine seacharts into usable digital formats using geospatial libraries and tools. Write optimized SQL queries and manage spatial databases. Collaborate with cross-functional teams to understand requirements and deliver accurate digital outputs. Ensure data accuracy, integrity, and visualization quality in projects. Participate in code reviews, testing, and continuous improvement activities. Proficiency in Python (including libraries such as Pandas, Numpy, and optionally Geopandas, Shapely, etc.). Working knowledge of PGAdmin and SQL . Strong analytical and logical thinking skills. Understanding of AIS data, vessel movement patterns, and mapping concepts (preferred but not mandatory). Good understanding of data structures , file handling , and data transformation . Basic knowledge of GIS tools or libraries is an advantage. Strong communication skills and ability to work well in a collaborative team environment . An extensive mobility program for a healthy work-life balance. A permanent training track which allows you to develop yourself personally and professionally. A stimulating, innovative workplace with numerous growth opportunities. A people-oriented environment with an interactive health program and a focus on employee wellbeing. WHERE NEXT? Excited? Ready to explore? Great! Heres what the next steps look like: 01 Apply Click the Apply button above and send in your application. 02 Invite We ll review your application. If there s a match, you ll receive an invitation to meet with one of our recruiters. 03 Meet us Either at our HQ or virtually, we ll get to know each other better and discuss your opportunities together. 04 Join our team Where Next? Time to sign your contract and embark on your DEME journey! Related jobs All jobs Technical Equipment Supervisor The Technical Equipment Supervisor (TES), is the main responsible person for the technical state of the Cable Burial Tool (CBT), whether on the vessel during operations or on shore during maintenance and modifications. The TES is also the main responsible person on the vessel to execute burial in accordance with the agreed burial methodology and has a key role in the optimization of the burial process, improvement program for the trencher and the training of the operational crew. Offshore Operations Worldwide See details Project Finance Manager Do you want to turn challenges into opportunities and explore new horizons ? Interested in becoming our new Project Finance Manager for one of our Offshore and/or Dredging projects? DEME is a global solutions provider in a challenging and rapidly changing world and a world leader in the highly specialized fields of dredging and land reclamation, solutions for the offshore energy market, environmental and infra marine works. Our expertise and vast experience has been deployed over the centuries for Dredging, Environmental and Marine Engineering business solutions such as: port construction and improving maritime access worldwide. We have been creating land for 140 years and will continue to do so in the future. Therefore we are looking for motivated candidates to reinforce our Finance department on sites. DEME General Finance Worldwide See details IoT Engineer We re looking for a motivated and skilled individual to join our team as an IoT Engineer. In this role, you ll support and grow our data logging infrastructure, troubleshoot network issues, and help implement cybersecurity best practices across our industrial systems. You ll be part of a vibrant, multidisciplinary, and hands-on team that works closely across engineering, IT, and operational domains. This is a role where your technical skills directly support and improve critical infrastructure and where your impact is both visible and valued. DEME General Technical Belgium See details Magazijnier met computerkennis (tijdelijk) - Shipping DEME zoekt een tijdelijke Magazijnier voor onze Shipping afdeling in Zwijndrecht (Belgi ). Heb jij ervaring in een allround magazijnfunctie? Werk je graag met de computer en ben je in het bezit van een heftruck- en/of reachtruckattest? Dan ben jij misschien de persoon die we zoeken. DEME General Crew/Workmen Belgium See details Master thesis application Looking to write your master thesis at DEME? Join us to explore innovative, real-world challenges in a dynamic, international environment. DEME General Internship & Student Belgium See details Legal Counsel Offshore DEME is a global solutions provider in a challenging and rapidly changing world and a world leader in the highly specialized fields of dredging and land reclamation, solutions for the offshore energy market, environmental and infra marine works. You will be part of the Legal Department, situated at DEME s headquarters in Antwerp (Belgium), which consists of an extensive and complimentary team of in-house legal counsels, each responsible for one or more geographical areas in the world, DEME business units and/or specific professional domains. Your role will primarily involve contract law, construction law and public procurement law, at both a national and international level, particularly in relation to the complex infrastructure projects. You will mainly support the activities of DEME Offshore. You will work with other DEME departments to support global projects before, during, and after contract execution. DEME General Legal & Insurance Belgium See details Magazijnmedewerker in Vlissingen Voor onze DEME Offshore base in Vlissingen zijn we op zoek naar een Magazijnmedewerker. Je werkt samen met fijne collegas in een klein team. DEME General Crew/Workmen Netherlands See details LPR Manager The LPR Manager is responsible for leading and coordinating the activities of all Local Procurement Representatives (LPRs) across the organization. This role ensures that procurement operations are executed in alignment with standardized processes, procedures, and systems, in accordance with the relevant Procure-to-Pay (P2P) principles. By promoting consistency and adherence to best practices, the LPR Manager helps maintain a high and uniform level of service across all projects. The role also ensures that LPRs have the necessary expertise to procure goods and services tailored to the operational needs of the organization s diverse business lines. DEME General Management Belgium See details
Posted 1 day ago
3.0 - 7.0 years
6 - 10 Lacs
Hyderabad
Work from Office
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Client Relations Manager, you will be responsible for delivery of departmental results through successful direction and management of team or staff. While in this role, you will ensure high levels of customer satisfaction by establishing and measuring group performance against quality and productivity guidelines. Job Summary: We are seeking a highly motivated and experienced Customer Service Manager - Support to lead a team of Technical Support Analysts delivering exceptional support to customers of the Oracle Hospitality product suite . This role requires strong leadership skills, a solid technical understanding of the product offerings, and a passion for customer satisfaction. The ideal candidate will ensure service excellence, drive operational efficiency, and foster a culture of continuous improvement and accountability. Key Responsibilities: Team Leadership & Performance Management Lead, mentor, and develop a team of Technical Support Analysts. Set performance goals and conduct regular evaluations. Foster a collaborative, high-performing team environment. Customer Support Operations Oversee day-to-day support operations ensuring timely and effective resolution of customer issues. Ensure adherence to SLAs, KPIs, and Oracle s customer experience standards. Handle escalations and work closely with internal stakeholders for resolution. Process Improvement & Quality Assurance Monitor support interactions to ensure adherence to quality standards. Identify recurring issues and drive root cause analysis. Implement best practices and process enhancements to improve customer experience. Collaboration & Reporting Work cross-functionally with Product Management, Engineering, and Sales teams. Generate and present operational metrics, trend reports, and improvement plans to leadership. Participate in global support initiatives and strategic planning. Training & Development Identify training needs and facilitate technical and soft skills development. Promote a learning culture through coaching, feedback, and continuous knowledge sharing. Required Qualifications: Bachelor s degree in Computer Science, Information Technology, Business Administration, or a related field. 10+ years of experience in technical/customer support, with at least 3 years in a leadership or managerial capacity. Strong understanding of hospitality industry solutions, preferably Oracle Hospitality products like OPERA, Simphony, and related systems. Experience installing / configuring / supporting MICROS or Hotel Systems software products will be an added advantage Proven track record of managing support teams in a 24/7 global support environment. Excellent communication, conflict resolution, and stakeholder management skills. Ability to analyze data and derive insights for continuous improvement. Familiarity with support tools like Oracle Service Cloud, CRM systems, and knowledge base management. Preferred Qualifications: ITIL certification or similar service management framework knowledge. Experience in managing remote or hybrid teams. Background in SaaS or cloud-based product support environments. Career Level - M2 Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries. Job Summary: We are seeking a highly motivated and experienced Customer Service Manager - Support to lead a team of Technical Support Analysts delivering exceptional support to customers of the Oracle Hospitality product suite . This role requires strong leadership skills, a solid technical understanding of the product offerings, and a passion for customer satisfaction. The ideal candidate will ensure service excellence, drive operational efficiency, and foster a culture of continuous improvement and accountability. Key Responsibilities: Team Leadership & Performance Management Lead, mentor, and develop a team of Technical Support Analysts. Set performance goals and conduct regular evaluations. Foster a collaborative, high-performing team environment. Customer Support Operations Oversee day-to-day support operations ensuring timely and effective resolution of customer issues. Ensure adherence to SLAs, KPIs, and Oracle s customer experience standards. Handle escalations and work closely with internal stakeholders for resolution. Process Improvement & Quality Assurance Monitor support interactions to ensure adherence to quality standards. Identify recurring issues and drive root cause analysis. Implement best practices and process enhancements to improve customer experience. Collaboration & Reporting Work cross-functionally with Product Management, Engineering, and Sales teams. Generate and present operational metrics, trend reports, and improvement plans to leadership. Participate in global support initiatives and strategic planning. Training & Development Identify training needs and facilitate technical and soft skills development. Promote a learning culture through coaching, feedback, and continuous knowledge sharing. Required Qualifications: Bachelor s degree in Computer Science, Information Technology, Business Administration, or a related field. 10+ years of experience in technical/customer support, with at least 3 years in a leadership or managerial capacity. Strong understanding of hospitality industry solutions, preferably Oracle Hospitality products like OPERA, Simphony, and related systems. Experience installing / configuring / supporting MICROS or Hotel Systems software products will be an added advantage Proven track record of managing support teams in a 24/7 global support environment. Excellent communication, conflict resolution, and stakeholder management skills. Ability to analyze data and derive insights for continuous improvement. Familiarity with support tools like Oracle Service Cloud, CRM systems, and knowledge base management. Preferred Qualifications: ITIL certification or similar service management framework knowledge. Experience in managing remote or hybrid teams. Background in SaaS or cloud-based product support environments.
Posted 1 day ago
8.0 - 13.0 years
13 - 18 Lacs
Bengaluru
Work from Office
People Services Team Leader (AUS Process) at IKEA Job Description Job ID: 297137 Date posted: 30/06/2025 Who you are About you Are you passionate about exceeding goals and fostering team success? Do you thrive in a fast-paced, multi-national environment? Are you eager to contribute to a company that prioritizes bettering everyday life for many people? If so, were looking for someone like you to join our team. Were seeking a candidate with a strong foundation in HR, particularly in payroll and personnel administration (PA/PY), coupled with an advanced understanding of pay-the-worker processes. Alongside this expertise, familiarity with HR-related tax and legal matters is essential. A comprehensive understanding of the IKEA HR system landscape is a definite advantage, as is proficiency in modern office practices, procedures, and equipment. While a basic understanding of the IKEA system is required, were also looking for candidates who demonstrate potential management or leadership skills, as this role may involve guiding and leading teams toward shared objectives. You Have strong knowledge of HR Processes (including Payroll) (with min. 8 years of experience) preferably Australia processes and with min 3yrs of People Manager experience. have passion for working with people and you successfully lead them by example communication in English is your strong point, and you are eager to use it while cooperating with various partners all over the world bring a true passion for people and enjoy working in a vibrant and changing environment, are passionate about transition and leading the change have a service oriented and customer focused background, a strong drive and the ability to take decisions and delegate, have understanding and passion for IKEA values and want to share it with your team. Last, but not least you are a true ambassador for IKEA Culture and Values. Your responsibilities As the leader of a GBO People Services team, youre responsible to lead one of the GBO People Services teams for Australia, which is responsible for P&C processes (Personnel Administration, Payroll, Recruitment, Onboarding, Offboarding, Benefits, Learning and Development) as per defined and agreed scope, execute delivery of services on high professional standard and strive to meet or exceed agreed service levels. As a People Services Team Leader you will: Lead the country Personnel Administration/Payroll team to deliver high-quality services efficiently, includes monthly and yearly activities. Adhere to defined KPIs/SLAs. Act as an expert, leading solution implementation. Develop team competence through coaching and training. Resolve and escalate issues promptly. Drive continuous process improvement. Closely cooperate with Transition Project Leader to secure migration plan for transferring/transitioning services. Active participation & coordination in relevant project deliverables Actively participate in Work shadowing and KT from GBO Counterparts in regional hub to GBO Global Hub Foster strong relationships with partners. Allocate team resources effectively. Recruit, coach, and develop team members. Motivate the team to deliver outstanding service. About this work area Global Business Operation (GBO) is a function within the IKEA Group of companies. We work with transactional services in the field of Finance and HR. We deliver our services through our regional hubs, located in Poznan, Shanghai, Bangalore and Baltimore. This role is situated within Bangalore and will report directly to the GBO Service Delivery Manager or GBO People Services Manager for India. Also, this role requires to work in 6 am to 3 pm shift timing to support Australia Customers.
Posted 1 day ago
4.0 - 6.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Title: Product Stewardship Associate II Summary: This position will be responsible for responding to Product Stewardship related inquiries from Momentive customers to support all Businesses/Segments in APAC region. This includes responding to identified categories of customer inquiries (e.g. on/not on a specific list like chemSHEPRA, IMDS, RoHS, SVHC, etc.,), which involves working with the global Product Stewardship, Technology, Quality and Commercial teams to obtain the requested information in a timely fashion. This role will also participate in the development and implementation of standardized procedures and processes, create response templates and standardized responses, and contribute to IT system improvements and reporting, to optimize the delivery of consistent product regulatory compliance communications to customers globally. This position will be responsible for supporting Momentive s Product Stewardship strategy and will participate in project teams to achieve desired objectives. Responsibilities Include: Responsibility / Project Management Responsible to coordinate PSID (Product Stewardship Information Data), Food PRID and East CIDP from APAC region. Product Stewardship customer inquiry management: Responding to routine customer inquiries on topics like Substances of Concern, restricted/banned substances list (on chemSHEPRA, ROHS, SVHC, IMDS/GADSL, PFAS, conflict minerals, etc.,). Using standardized responses and processes. Acting as APAC point of contact for customer questionnaires. Data/system management: Supporting the implementation of an efficient customer communication system, including updating and maintaining any databases/tools/templates that are identified and implemented, for the purposes of storing and/or communicating regulatory information. Conducting PSID/Food PRID/ECIDP SAP data management tasks within APAC region to support regulatory activities. Development of operating procedures and working instructions related to above customer inquiries and support the related training. Monitors, analyzes and reports metrics, to ensure process effectiveness and continuous improvement. Participates in projects related to standardization and digitization of customer inquiry management. Execution Provide accurate, consistent and on-time standard responses to internal and external customers. Participate in multiple activities without compromising delivery. Actively prioritizes workload to achieve highest efficiency. Collaboration & Communication Ensuring information shared within team and external parties is clear and actionable. Routinely share information and learnings within PS Team and in regional meetings. Support internal PS Team, other Momentive business functions, and external parties to support regulatory needs and activities. Regulatory Skills Responsible for providing information on multiple areas of regulatory principles and compliance practices (e.g. ROHS, SVHC, PFAS, POPS, Conflict Minerals, etc.,). Fully aware and able to apply data protection principles with respect to regulatory tasks. Technical Skills Leverage internal resources and databases to obtain required technical information. Identify potential new customer response categories requiring template generation. Process Skills Identify and execute tasks for defined process improvement projects. Provide input for potential process improvement projects and testing solutions. Knowledge Leverage basic knowledge of silicone chemistry as well as industry practices, techniques, and standards. Work independently with SAP EHS Module and relevant business tools. Qualifications: The following are required for the role Bachelor or above of technical degree in Engineering, Pharmacy, Chemistry, Biology, Life Science, Environmental Science, Industrial Hygiene, Safety Engineering, Public Health or equivalent. Minimum 4 to 6 years, relevant experience in the chemical or related industry in Product Stewardship and Regulatory Compliance/ Environmental Health and Safety/Occupational Safety and Industrial Hygiene or other applicable experience. Ability to work cross-functionally and proactively establishes connections. Excellent interpersonal skills. Able to work, lead, and manage across functions in a global organization with matrix reporting structure. Understanding of APAC regulatory framework and product regulatory legislations. Able to manage multiple priorities simultaneously. Excellent English verbal and written communication and presentation skills. Computer literate in standard office systems. Position requires availability for global calls and interactions, may have to be open to flexible working hours to overlap with the business day in case of supporting different time zones. SAP EH&S / Microsoft Excel/Teams/Power BI experience. Project Management skills. What We Offer: At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact. Join our Momentive team to open a bright future. #BePartoftheSolution About Us: Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer s products forward products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more. Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer . Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law. To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law . An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations . Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time.
Posted 1 day ago
7.0 - 9.0 years
8 - 11 Lacs
Kolkata, Bengaluru
Work from Office
Responsibilities: Perform manager level review on US state tax returns for C Corporations / Partnership / S Corp entities. Conduct detailed reviews of State & Local Partnership tax returns, withholding forms, and composite returns. Review state tax workpapers, validating state modifications based on current tax laws. Stay abreast of current tax practices and changes in tax legislation. Review and critically analyze allocation and apportionment and non-business income. Understand the implementation of multistate or local income tax-related legislation affecting K-1 reporting, partner tax withholdings, PTET calculation, with a working knowledge of the CARES Act Responsible for Quality Assurance for projects handled by the team. Manage multiple client engagements, engagement teams and staff; Ability to identify technical issues on the engagements and to present with the recommendations to the engagement teams. Ability to manage the large engagements and coach the team on technical concepts. Acting as subject matter expert ( Go To Person) and be a conduit for knowledge sharing. Actively participating and leading state tax technical forum. Develop content and help conduct state and local tax trainings. Ability to identify gaps, coach, mentor and developing technical skills of team members. Build professional relationship with the US engagement teams. Lead the team and manage their performance, guide, and coach the team member. Skills: Lead the team and manage their performance, guide and coach the team member. Execute effectively in cross-cultural business settings. Experience working with an outsourcing work stream or in a shared service environment required. Strong proficiency with MS Office applications and Experience with GoSystem and OIT is desirable. Critical thinking and analytical skills. A process improvement and knowledge-sharing mindset. Professional Experience / Qualifications: 7 - 9 years of US State Tax Return preparation and review of Corporations/S Corporations/ Partnership entities; Graduate in B Com / BBA / BAFM / BBM / BSc(Stat or Math) or MBA (Finance) . Enrolled Agent / CPA preferable State Tax, Local Taxes, Allocation, Apportionment, 1065
Posted 1 day ago
0.0 - 3.0 years
2 - 5 Lacs
Gandhinagar
Work from Office
1) To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches. 2) Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services. 3) Consistently cross-sells and Up-sells products at every opportunity. 4) Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions . Main Tasks: 1) To handle day to day business transactions, customer queries and provide effective resolution, ensure quality of business through proper process adherence. 2) Increase the Branch business through business development activities.
Posted 1 day ago
3.0 - 10.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Qualifications & Previous Experience (This is a reporting analyst (IC3) role!!) Candidate should have min of 7 to 10 years of overall work experience and at least 3-4 years of BI reporting & operations experience is must! Should have complete excel related knowledge such as doing complex look up functions; execution of macros to handle data blending options Should have experience is handling executive ops reporting tasks ( Impact Analysis, Provide data Insights, Help decision making via data ) Should be aware of Cloud BI applications (Mandatory) (such as Oracle BI, OACS Analytics Cloud, Apex Tools, Data Visualization) Additional thirdparty BI tools knowledge is an added advantage such as power BI, Alteryx, other data viz tools etc.. Project management skills (skilled) and ability to lead projects independently Candidate should have exposure working using various AI tools (Preferred) . UAT skills are added advantage (user acceptance testing) Should have strong verbal & written communication Knowledge and Experience Essential Strong understanding of Data, Analytics & Reporting principles, cutting-edge technologies, best practices and market trends. Ability to distill customer requests and market needs into an innovative product vision, roadmap and set of themes Work with globally distributed, remote, and cross-functional teams. Ability to distill customer data and present insights as clear and useful business information Familiarity with Agile approaches, design, engineering and testing methodologies Ability to proactively engage in continuous process improvement Structured problem solving and facilitation approaches Ability to listen and communicate clearly with different areas of the business and customers Clarity of verbal and written communication to unambiguously define goals and plans Experience in B2B / Enterprise markets. Ability to manage multiple parallel initiatives and stakeholders Ability to work with User Experience teams, and have empathy for good design. Ability to work with incomplete information, and comfortable with uncertainty #LI-DNI Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
Posted 1 day ago
6.0 - 8.0 years
8 - 10 Lacs
Bengaluru
Work from Office
The Cloud Subscription Data Management (CSDM) owns the Global Subscription plan details of all cloud customers. The team manages creation and maintenance of subscription plans as well as performing a number of other critical activities to support cloud renewals, new business and other core activities to speedup Oracles revenue recognition. CSDM team is part of Customer Data Operations group which is focused on improving overall customer experience by improving data quality, further standardizing and simplifying the global customer data processes and enabling us to provide one consistent view of our customers. Focus on enhancing customer experience by imbibing Agile, Willingness to change status quo, Accountable, Responding with Sense of Urgency & Engaging for building Trust - AWARE values Drive engagement with various team within Finance/OAL/MQS/CloudFramework (CF) to get the issue resolved, works on RCA and put a permanent fix on the cause. Job Responsibilities Independently lead an escalation and projects, provide update to stakeholders and executives Drive UAT/Process improvement Project, ability to identify gaps in the End to End process & report to business Sound knowledge on the Quote to Cash process and Cloud business must Identify and push for process improvement/ automation wherever required Ability to transit from transactions to RCA mode Knowledge of handling processes on Order Mgmt, AR, Cloud Ops, Provisioning is must Provides expert process knowledge support to team on queries coming up for Provisioning, Terminations, Customer Data, etc Experience in Fusion Business intelligence would be an added advantage Able to provide metrics/data as per the requirement Represent the organization for any cross functional initiative Ensure adequate back-up planning for all critical positions Assist and guide team members who need support on floor Own the Process Documentation by ensuring all the desk manuals is updated Collect, input, verify and analyze data to validate actual practice versus business objectives thus helping with internal audit parameters and defining scope for improvement. This role reports into Manager Key Skills Should have executive communication skills Should have Business presentation skills Should have Influencing & Negotiation skills Should have expertise in MS Office Applications like Excel, Word and Power Point Should be able to take decisions independently Should have the ability to convert data into meaningful information Should have proactive approach and should be solution oriented Should drive team innovation Should be well versed in project management concepts Should be good at stake holder engagement Key Competency Communicating for Impact Gains win-win outcomes with colleagues or customers Handles objections with authority and credibility Demonstrates ability to influence without authority Listens carefully and attentively to clarify and confirm understanding of others Conveys information, thoughts, and opinions in a compelling manner, appropriate to the audience Collaboration Easily builds networks and rapport with diverse groups Leverages unique talents and perspectives of all team members Collaborates cross-functionally to deliver on shared objectives Appropriately uses informal and formal networks to seek additional input, support and buy-in for plans/proposals Demonstrates willingness to place team goals before personal goals Contributes to team progress and success Performance drive and Execution Perseveres to deliver against objectives and takes personal accountability for own performance Knows what level of performance is expected and how to get support as required Demonstrates attention to detail in all aspects of work Acts with a sense of urgency and confidence to deliver quality work in a timely manner Demonstrates resilience in the face of challenging situations Delivers results while ensuring compliance with Oracles Code of Ethics and Business Conduct Mastering Complexity Makes decisions willingly, even when facing uncertainty Develops and systematically evaluates alternative courses of action Identifies solutions and evaluates consequences and impact of alternatives Makes timely and effective decisions by assessing risk, evaluating alternatives, and applying judgment even with incomplete data Change Agility Positively influences others to adapt when faced with changing business condition Drives change skillfully; gains adoption from all stakeholders in a timely manner Quickly recognizes situations or conditions where change is needed Demonstrates resilience in times of change and uncertainty Competitive Edge Demonstrates understanding of unique internal and/or external customer needs and how to meet them Implements improvements in efficiency, effectiveness, and productivity Values and explores ideas and suggestions made by others Considers alternatives to existing assumptions, practices, and thinking Inspirational Leadership Leads by example and personally models positive values, inclusive behaviors, and work practices Projects confidence, expertise, and authority Demonstrates integrity, honesty, and fairness in dealing with colleagues and customers Exhibits, promotes, and supports ethical behavior and business practices; complies with Oracles standards of ethics and business conduct Proactively seeks feedback and focuses on developing relevant capabilities. Basic Requirements Any Graduate with 6-8 years of relevant experience Flexible to work in shifts Career Level - IC2 Job Responsibilities Independently lead an escalation and projects, provide update to stakeholders and executives Drive UAT/Process improvement Project, ability to identify gaps in the End to End process & report to business Sound knowledge on the Quote to Cash process and Cloud business must Identify and push for process improvement/ automation wherever required Ability to transit from transactions to RCA mode Knowledge of handling processes on Order Mgmt, AR, Cloud Ops, Provisioning is must Provides expert process knowledge support to team on queries coming up for Provisioning, Terminations, Customer Data, etc Experience in Fusion Business intelligence would be an added advantage Able to provide metrics/data as per the requirement Represent the organization for any cross functional initiative Ensure adequate back-up planning for all critical positions Assist and guide team members who need support on floor Own the Process Documentation by ensuring all the desk manuals is updated Collect, input, verify and analyze data to validate actual practice versus business objectives thus helping with internal audit parameters and defining scope for improvement. This role reports into Manager
Posted 1 day ago
5.0 - 9.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Career Category Safety Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Group Purpose Group is accountable for global literature surveillance activities for all Amgen portfolio of products. Responsible for performing the weekly review of literature articles for signal detection and identification of safety reports. Job Summary This position is responsible for performing routine weekly reviews of literature articles retrieved from Embase, Medline, and BIOSIS, which are the bibliographic databases used for Amgen s global literature surveillance. The review supports signal detection for all Amgen portfolio of products and identification of individual case safety reports (ICSRs) for marketed products. Key Responsibilities: Literature Management Process Perform review of literature results retrieved and imported into literature citation management system on a weekly basis and determine if minimum criteria for ICSR is met for marketed products Perform review of literature results to determine if article contains new aggregate safety information in support of the periodic report and/or signal detection Determine whether the full text article needs to be ordered and order them if further information is needed to confirm if citation meets criteria for ICSR or for signal detection Flag articles containing new aggregate safety information for TA Safety to perform secondary review Request Local Safety Officer to provide English translation if the article is not in English Notify business partner of articles received, if applicable Perform retrospective quality checks on the quality of the literature review performed by team Support audits and inspections Collaborate with Case Management and TA Safety on process improvement initiatives Proactively proposes and system and process improvement ideas Periodic Reporting Process May assist with quality control of periodic reporting activities as required. Extract list of citations for inclusion in periodic reports Key Activities Responsible for routine review of literature articles as part of the global literature surveillance process Assist with quality control of periodic reporting activities Support audits and inspections by extracting requested citations from literature citation management system Knowledge and Skills Knowledge of product profiles for products assignment Ability to identify literature articles containing ICSR criteria or aggregate safety findings supporting signal detection Ability to order full text articles where needed Ability to receive feedback from Case Management and TA Safety and optimize quality of literature review Demonstrate knowledge of global aspects of pharmacovigilance Strong knowledge of processes and global regulations for pharmacovigilance and literature surveillance Ability to effectively manage competing priorities and timelines Strong knowledge of literature citation management systems and platform used to configure search strategies Experience in use of AI and prompts would be useful CONTRIBUTION: Ensures Amgen remains in compliance and maintains high quality global literature review process Responsible for the timely completion of review of weekly literature results Education & Experience (Basic) 5-9 years of pharmaceutical, biotech or regulatory authority experience in a research and development setting. Knowledge of bibliographic databases and direct literature review experience (preferred) What you can expect from us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .
Posted 1 day ago
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