693 Probing Jobs - Page 3

Job Summary The Employee Relations Associate will focus on supporting high volume ER case work submitted by US Leaders as well as other administrative tasks in support of the global ER team. Major Tasks Handles low-complexity ER cases in accordance with established processes including US attendance, job abandonment and rehire eligibility requests. Uses case management system as primary communication channel to ensure proper documentation and processes are followed when delivering ER guidance. Ensures that case details, status and documentation are accurate and maintained in real time. Accountable to service delivery performance/satisfaction measures, expectations, and standards (qualitative/quantitative) May speak directly with leaders or employees in other countries to resolve issues or seek clarity before offering guidance. Learns to advise on some formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to follow SOPs, quality issues, and performance matters) Coordinates information with other ER team members to ensure compliance with federal state and local requirements. Coordinates and supports other global tasks for the ER leadership team as necessary. Assists managers and employees to find relevant policies, tools, documents, etc. Collaborates on continuous improvement opportunities or ER projects if appropriate. Education Required Undergraduate degree, or equivalent combination of education, training and work experience 1 to 2 years HR experience at a global company and interest in employee relations Experience/skills Required Experience with MS Office suite, particularly Excel, PowerPoint and Word Experience with HRIS and case management systems, preferably Workday and Service Now Ability to maintain confidentiality with sensitive issues Ability to ask probing questions to ensure detailed and accurate information is placed into the case details Ability to problem solve independently but escalates to ER Leadership for help if appropriate. Flexibility and willingness to deal with competing priorities in a fast paced team environment Strong verbal and written English communication skills. Shift Timings Second Shift - 2:00-11:00 pm IST Labcorp Is Proud To Be An Equal Opportunity Employer Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Service Desk Associate Service Desk Associate Location: Mumbai Experience: 4 years to 10years Interview Mode: Online Drive Interview Date: 26th June 2025 (Thursday) Interview Time: 3: 00 PM to 5: 00 PM Must Have:  Queue Management – Timely case acceptance & acknowledgement, categorization, resolution and reassignment  Search the knowledge base for incident resolution procedure  Ensure that all support tickets are updated with the correct and complete information  Own incident resolution at all times and keep user informed of status  Provide ETA for delayed streams/Process  Analyze and troubleshoot a wide range of queries via phone or chat  Escalate the incident to next line of support in case procedure does not exist; or application of procedure does not resolve incident  Walk the customer to the problem solving process  Maintain ownership of Incidents till closure, ensuring status update and resolution according to SLAs / KPIs  Knowledge Sharing / Cross Training of applications  Experience in Application support would be an add-on.  Experience in Technical or Semi Technical voice process would be an added advantage.  Maintain interaction quality and adhere to Call Quality standards such as: o Initial greeting & Customer acknowledgment o Use of courteous statements, Displayed empathy o Listening effectively o Quality of voice tone and pitch including rate of speech o Effective probing questions o Use of positive words o Ending of call - additional help/thanked o Call resolution/outcome o Overall professionalism and call satisfaction  Proven experience as a helpdesk technician or other customer support role  Ability to clearly communicate in English, both written and verbal  Ability to diagnose and resolve basic technical issues  Ability to learn and apply technical and industry-specific information into troubleshooting  Aptitude to identify problems, research and analyze the situation, and make appropriate recommendations/decisions  Ability to multi-task in a fast paced environment with great attention to detail and strong organizational skills  Ability to listen, think, and type at the same time  Must be a self-starter and have the ability to prioritize workload within an assigned schedule  Knowledge of L1/ 1.5 technical services  Worked on various ticketing tools like Jira, SNOW, HP  Understand the ITIL Framework and related IT Governance.  Knowledge on Active Directory and exchange server administration  Operating Systems: Microsoft Windows (7, 10)  Knowledge of troubleshooting OS issues, virus, malware and other issues in windows environment. Roles & Responsibilities:  Handling IT incidents and requests received.  Incident logging using the Service-Now, HPSM and Tieto Ticketing Tool and managing and prioritizing workload.  Handling Escalation matrix between support teams.  Creating Knowledge Articles for troubleshooting 15 years of Full time Education

We’re Hiring: Correspondent/Reporter (Advertising, Marketing & Media) Location: Gurugram Type: Full-time Experience: 0–3 years Company: BestMediaInfo.com | BuzzInContent.com Are you addicted to breaking news and wired to tell stories that shape the media industry? We’re on the hunt for sharp, curious, and ambitious reporters to join India’s most trusted newsroom covering marketing, advertising, and the media business. From breaking down the next big campaign and interviewing top CMOs to reporting on policy shifts in broadcast and digital or covering high-stakes industry summits—you’ll be at the forefront of the stories shaping the brand world. What you’ll do: Report what matters Break stories and write compelling news and feature articles on media, advertising, and marketing Spot industry shifts before they trend and turn them into headline news Build sources and interview movers Interact with the who’s who of the media world — from agency heads to brand leaders Extract insights through thoughtful, probing interviews Cover big events, bigger conversations Attend India’s top advertising events and summits Deliver crisp, timely event coverage and post-event takeaways What you bring: A degree in Journalism, Mass Comm or a related field 0–3 years of experience in reporting/journalism (internships count!) Strong command of the English language and narrative writing Natural curiosity for how brands, ads, and media shape public culture Bonus if you know Canva, social publishing tools, or basic video editing Why join us? Work with editors who believe good journalism still matters Build your name in a niche but powerful beat Your bylines will reach CMOs, CEOs, creatives and decision-makers A newsroom that respects hustle, heart and original thinking Ready to break the next big story? Send your resume and writing samples to akansha@bestmediainfo.com or apply here on LinkedIn. Let’s make headlines together.

We are seeking a proactive and goal-oriented Telecaller to join our dynamic team. The ideal candidate will manage both outbound and inbound calls, effectively communicate with potential customers, and help drive sales growth. Responsibilities: Conduct outbound calls to existing and prospective clients to gather requirements and initiate conversations. Handle inbound client calls, accurately recording project requirements and ensuring proper understanding. Engage deeply to capture expert-level requirements, asking probing questions and clarifying details. Follow call scripts, while adapting conversation flow to client needs. Collaborate with project teams or requirement analysts, ensuring seamless handoff of requirement details. Requirements: Bachelor's degree in any stream. Excellent communication and interpersonal skills. Candidates with recruitment best practices and techniques are prioritized. Ability to effectively communicate with candidates and hiring managers. Collaborative and able to work effectively within a team. Job Type: Full-time Pay: From ₹15,000.00 per month Supplemental Pay: Performance bonus Work Location: In person

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose* To deliver exceptional volume and revenue performance by acquiring and engaging with DBS* Treasures clients having an AUM = > INR 20 Million through “need-based approach”r; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.* To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product teamKey Accountabilities* Acquire and upgrade quality Treasures clients in the branch location areas* Engage with existing customers to deepen the wallet share through retention and growth of AUM.* Accountable for achieving monthly & annual volume and revenue objective, as agreed.* Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth* Ensure proper implementation & execution of product strategies through effective relationship management.* Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions* Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.* Drive and deliver exemplary customer service in the local market and uphold DBS service standards.* Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.* Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.Job Duties & responsibilities* Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM = > INR 10 M* Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients.* Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.* Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.* Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements.* Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers.* Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work* Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.* Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.* To exercise appropriate due diligence while on-boarding and engaging with clients.* Establish DBS as a primary banker for clients and as a prominent wealth management provider in India.* Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management spaceRequirements* Minimum 10 years of work experience in HNI Sales / Wealth Management / Private Banking segment.* Sound understanding of financial planning and wealth management products in India* In-depth knowledge of local market and competition.* AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantageEducation / Preferred Qualifications* Graduate / Post Graduate with MBA in relevant fieldCore Competencies* Effective probing and listening skills.* Strong Relationship Management and influencing skills* Self-driven and ambitious.* Good written and verbal communication skills* Results-orientated & the ability to deliver results under pressure* Understanding of competitive positioning* Strong service orientation, customer-centric behavior.* Focused on developing image and good will of the brand* Creative, inquisitive mind with problem solving abilities.* Ability to deliver results within tight timelines.* Attention to details, analyzing abilities.Technical Competencies* Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures* Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.* Understanding of KYC requirements & Anti-money Laundering Policies.* Knowledge of financial markets and products to assist in meaningful engagement with clients.Work Relationship* Management of clients and prospects for acquisition and deepening of wallet share.* Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.* Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients.Mandatory Training* GCAP (Group Customer Acceptance Policy)* BCAP (Business Customer Acceptance Policy)* AML (Anti Money Laundering) and KYC Guidelines* PIP (Personal Investment Policy)* ORM (Operational Risk Management)* Information Security PolicyDBS India - Culture & Behaviors* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints* Build pride and passion to protect, maintain and enhance DBS’ image and reputation* Enhance knowledge base, build skill sets & develop competencies* Execute at speed while maintaining error free operations* Maintain the highest standards of honesty and integrityApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.-en

Position Title : Office Support Executive Per Annum CTC : As per company norms Reporting to : Branch Manager (Dotted Reporting to GSC TL) Working days : 9 hours (5 days) Between 9 am to 7 pm Location : Bandra, Mumbai. Bangalore, Lucknow. Type : Full Time/Permanent About the Company: SI-UK is the leading provider of free, independent advice and support to international students. applying to study in the UK. Since 2006, SI-UK has built a reputation as an industry leader, and each year SI-UK assists thousands of international students to join UK universities. We are present in 40+ countries. To know more, visit www.studyin-uk.in.In India, SI-UK operates 29 offices with over 800 staff members. You will be joining an ambitious, growing company that represents the top institutions in the UK that offers opportunities for growth for individuals with the right skill sets and motivation.SI-Global covers all other destinations outside of the UK where the company has ambitions to be a leading provider of free and independent advice. About the Role: The Office Support Executive will balance administrative responsibilities with outbound calling and lead, management tasks to support the Global Support Centre's objectives. This role involves front desk, management, administrative support, and lead generation through effective use of the system. This role is integral to ensuring seamless administrative operations and contributing to the Global Support Centres success through efficient lead management and customer engagement. Key Responsibilities: Administrative (50%) Reporting and Assistance: Assist with administrative tasks and provide timely updates. Front Desk Management: Answer and forward front desk-related phone calls to respective departments. Appointment Scheduling: Coordinate and confirm appointments, meetings, and events. Visitor Management: Greet and assist visitors professionally and courteously. Mail and Document Handling: Handle inquiries, sort mail, and manage copying, scanning, and filing tasks. Office Supplies Management: Monitor stock levels and place orders for replacements. Event Support: Assist in organizing university exhibitions, SI-Global events, and seminars. Global Support Centre (50%) Outbound Calling: Make ~90 outbound calls daily on the allocated database using CRM. CRM Updates: Accurately and promptly update lead statuses in the CRM system. Follow-ups: Use multi-channel communication (Calls, Emails, WhatsApp) to follow up with students. Priority Leads: Ensure prompt calling for priority leads as shared by the Regional Manager. Reporting: Provide regular updates on lead statuses to GSC Managers. Lead Generation: Maximize lead generation from the database while adhering to lead transfer processes. Product Knowledge: Stay informed about the organizations offerings, destinations, and services. About the Candidate: Communication Skills: Proficient in English (verbal and written) and the local language. Confidence and Conviction: Self-assured with the ability to persuade and influence. Organizational Skills: Strong multitasking and organizational abilities. Mindset: Proactive with a focus on quality and thoroughness. Problem-Solving: Effective probing and critical thinking capabilities. Key Requirements: Qualification: Must be a Graduate Experience: 2-4 years of experience in a BPO/Call Centre or similar environment is an advantage. Experience in outbound calling and lead management. Technical Skills: Proficiency in MS Office applications. Familiarity with CRM software and calling platforms is a plus. Work Environment: Flexibility to work shifts within a window of 9:00 AM to 7:00 PM (9 hours x 5 days). Interested candidates can share their CV at anjanad@gostudyin.com.

Category Cyber Experience Manager Primary Address Bangalore, Karnataka Overview Voyager (94001), India, Bangalore, Karnataka Manager, Cyber Technical As a Manager in Capital One’s Cyber Information Security Office (ISO), you will work closely with our cybersecurity team and with extended technical teams to manage and improve the cybersecurity posture. You will help consult on initiatives, strategy, programs, and projects to raise the game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. We are seeking a dedicated and disciplined cyber professional who excels in a team environment, displays strong leadership skills, and motivates others. They must be proficient in managing their own work independently, while influencing partners across the company. This person will have excellent communication skills, attention to detail, strong analytical skills, the ability to quickly adapt to change, and be self motivated. As part of the ISO team, you will have the opportunity to work with cross functional teams. You will do this in a collaborative environment that values your insight, encourages you to take on new responsibilities, promotes strategic thinking, and supports continuous learning and growth. Responsibilities: As a Manager in Capital One’s Cyber Information Security Office (ISO), we’re looking for someone that can help us develop strategy and drive execution. Act as a central Information Security point of contact for the line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management Serve as an expert in Capital One’s Information Security capabilities, solutions, policies, procedures and standards Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes Escalate and manage cyber security risk Provide ad hoc support on special Information Security hot topics for the business Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment Work with line of business leadership to anticipate their objectives and needs to better serve the line of business Develop information security strategy. Collaborate with various teams to drive the execution of the strategy to improve and validate requirements, processes, and metrics to measure process efficiency and effectiveness. Will drive projects end to end, which will include the creation and maintenance of formal process documents (such as procedures and diagrams), and supporting artifacts. Proficiently tailor verbal and written communications to the audience’s needs and levels. Manage the issue resolution process by proactively identifying and mitigating risk related to the delivery of the projects and mergers. Resolve complex problems, where expertise is required to interpret against policies, guidelines, requirements or processes; escalate breakdowns in the process by asking probing questions and identify and involve the right stakeholders to correct breakdowns. About You: Strong technical background with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills Ability to work well under minimal supervision Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and enterprise risk representatives You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Basic Qualifications: College or high school diploma in a related field At least 6 years of experience working in cybersecurity or information technology At least 3 years of experience providing guidance and oversight of Security concepts At least 3 years of experience performing security risk assessments and security architecture reviews At least 3 years of experience with architecture, software design, networking, and cloud infrastructure At least 3 years of experience with cloud security engineering Preferred Qualifications: Bachelor's degree in Computer Science, Computer Engineering or a technical field 3 years of experience in securing a public cloud environment (e.g. AWS, GCP, Azure) 2 years Experience supporting software utilizing public cloud (e.g. AWS, GCP, Azure) Familiarity with Cloud patch management practices such as system rehydration and image management 2 years experience utilizing Agile methodologies 2 years experience with Artificial Intelligence (development, project management, securing) 2 years experience with Software Security Architecture 2 years experience with Application Security 2 years experience with Threat Modeling 2 years experience with Penetration Testing and/or Vulnerability Management 2 years experience with integrating SaaS products into an Enterprise Environment 2 years experience with securing Container services Financial services industry experience Professional certifications such as AWS Certified Solutions Architect and Certified Information Systems Security Professional (CISSP) 2 years experience in Offensive and/or Defensive Security techniques Experience in a regulated environment At this time, Capital One will not sponsor a new applicant for employment authorization for this position. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). This carousel contains a column of headings. Selecting a heading will change the main content in the carousel that follows. Use the Previous and Next buttons to cycle through all the options, use Enter to select. This carousel shows one item at a time. Use the preceding navigation carousel to select a specific heading to display the content here. How We Hire We take finding great coworkers pretty seriously. Step 1 Apply It only takes a few minutes to complete our application and assessment. Step 2 Screen and Schedule If your application is a good match you’ll hear from one of our recruiters to set up a screening interview. Step 3 Interview(s) Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you. Step 4 Decision The team will discuss — if it’s a good fit for us and you, we’ll make it official! How to Pick the Perfect Career Opportunity Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence. Your wellbeing is our priority Our benefits and total compensation package is designed for the whole person. Caring for both you and your family. Healthy Body, Healthy Mind You have options and we have the tools to help you decide which health plans best fit your needs. Save Money, Make Money Secure your present, plan for your future and reduce expenses along the way. Time, Family and Advice Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell. Career Journey Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.

Voyager (94001), India, Bangalore, Karnataka Manager, Cyber Technical As a Manager in Capital One’s Cyber Information Security Office (ISO), you will work closely with our cybersecurity team and with extended technical teams to manage and improve the cybersecurity posture. You will help consult on initiatives, strategy, programs, and projects to raise the game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. We are seeking a dedicated and disciplined cyber professional who excels in a team environment, displays strong leadership skills, and motivates others. They must be proficient in managing their own work independently, while influencing partners across the company. This person will have excellent communication skills, attention to detail, strong analytical skills, the ability to quickly adapt to change, and be self motivated. As part of the ISO team, you will have the opportunity to work with cross functional teams. You will do this in a collaborative environment that values your insight, encourages you to take on new responsibilities, promotes strategic thinking, and supports continuous learning and growth. Responsibilities: As a Manager in Capital One’s Cyber Information Security Office (ISO), we’re looking for someone that can help us develop strategy and drive execution. Act as a central Information Security point of contact for the line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management Serve as an expert in Capital One’s Information Security capabilities, solutions, policies, procedures and standards Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes Escalate and manage cyber security risk Provide ad hoc support on special Information Security hot topics for the business Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment Work with line of business leadership to anticipate their objectives and needs to better serve the line of business Develop information security strategy. Collaborate with various teams to drive the execution of the strategy to improve and validate requirements, processes, and metrics to measure process efficiency and effectiveness. Will drive projects end to end, which will include the creation and maintenance of formal process documents (such as procedures and diagrams), and supporting artifacts. Proficiently tailor verbal and written communications to the audience’s needs and levels. Manage the issue resolution process by proactively identifying and mitigating risk related to the delivery of the projects and mergers. Resolve complex problems, where expertise is required to interpret against policies, guidelines, requirements or processes; escalate breakdowns in the process by asking probing questions and identify and involve the right stakeholders to correct breakdowns. About You: Strong technical background with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills Ability to work well under minimal supervision Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and enterprise risk representatives You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Basic Qualifications: College or high school diploma in a related field At least 6 years of experience working in cybersecurity or information technology At least 3 years of experience providing guidance and oversight of Security concepts At least 3 years of experience performing security risk assessments and security architecture reviews At least 3 years of experience with architecture, software design, networking, and cloud infrastructure At least 3 years of experience with cloud security engineering Preferred Qualifications: Bachelor's degree in Computer Science, Computer Engineering or a technical field 3 years of experience in securing a public cloud environment (e.g. AWS, GCP, Azure) 2 years Experience supporting software utilizing public cloud (e.g. AWS, GCP, Azure) Familiarity with Cloud patch management practices such as system rehydration and image management 2 years experience utilizing Agile methodologies 2 years experience with Artificial Intelligence (development, project management, securing) 2 years experience with Software Security Architecture 2 years experience with Application Security 2 years experience with Threat Modeling 2 years experience with Penetration Testing and/or Vulnerability Management 2 years experience with integrating SaaS products into an Enterprise Environment 2 years experience with securing Container services Financial services industry experience Professional certifications such as AWS Certified Solutions Architect and Certified Information Systems Security Professional (CISSP) 2 years experience in Offensive and/or Defensive Security techniques Experience in a regulated environment At this time, Capital One will not sponsor a new applicant for employment authorization for this position. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

About Stownest Storage: Stownest Storage is a premier provider of cutting-edge storage solutions, committed to simplifying the storage experience for individuals and businesses. Our user-friendly website, stownest.com, serves as a gateway to our state-of-the-art facilities and innovative services, offering customers a seamless online experience tailored to their needs. Job Description: As an Inbound Sales Representative at Stownest Storage, you will be at the forefront of our sales efforts, engaging with customers who visit our website and converting inbound inquiries into sales opportunities. You will leverage your sales expertise and product knowledge to provide personalized assistance and guidance to customers, helping them find the perfect storage solution to meet their needs. Key Responsibilities: Customer Engagement: Respond promptly to inbound inquiries via phone, email, and live chat, providing personalized assistance and information about our storage services. Needs Assessment: Listen attentively to customers' storage requirements and preferences, asking probing questions to understand their needs and concerns. Product Recommendation: Utilize your knowledge of Stownest Storage's offerings and features to recommend suitable storage solutions tailored to each customer's needs. Sales Conversion: Guide customers through the sales process, addressing any questions or objections they may have and effectively communicating the value proposition of our services. Lead Management: Record and update customer information, inquiries, and interactions in our CRM system, maintaining accurate and up-to-date records of all sales activities. Customer Follow-Up: Follow up with leads and prospective customers to nurture relationships, answer additional questions, and facilitate the sales process. Collaboration: Collaborate closely with other departments, including marketing and operations, to ensure a seamless customer experience and optimize sales opportunities. Continuous Improvement: Stay updated on industry trends, market dynamics, and competitors' offerings to continually enhance your sales skills and performance. Requirements: Sales Experience: Proven track record in inbound sales or a related field, with a passion for delivering exceptional customer service and driving sales results. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to engage and build rapport with customers effectively. Customer-Centric Mindset: Empathy, patience, and a genuine desire to help customers find the best storage solution for their needs. Product Knowledge: Familiarity with storage industry trends, terminology, and best practices, with the ability to quickly learn and adapt to new information. Adaptability: Ability to thrive in a fast-paced, dynamic work environment and adapt quickly to changing priorities and customer needs. Tech-Savvy: Comfortable using technology and CRM software to manage leads, track sales activities, and communicate with customers. Benefits: Competitive salary and performance-based incentives Comprehensive training and professional development opportunities Health insurance and other benefits Opportunities for career advancement within a growing company Join Stownest Storage and become part of a forward-thinking team dedicated to revolutionizing the storage industry and providing unparalleled service to our customers. Apply now and embark on an exciting career journey with us! Job Type: Full-time Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Health insurance Provident Fund Compensation Package: Performance bonus Schedule: Day shift Morning shift Work Location: In person

Job Title: Telesales Executive Job Description: Contact potential or existing customers to inform them about our print products or services. Probing the customers to understand their requirements and offer them the best print products. Update customer information in the database. Take and process orders accurately. Tracking the entire sales cycle from order punching to delivery of printed products. Keep a track of calls and sales. Ability to learn about products and services and describe/explain them to prospects. A go-getter attitude and ability to handle rejection. Skills & Capabilities: Good Communication Skills. Ability to interact well with Clients. Knowledge in Sales. Ability to work under pressure. We recommend you read this about us: We are India's largest print-on-demand platform with a vision to be the world’s largest. We are a 1100+ team with 18 years of experience in the print & gifting industry. Our 28 retail stores across 6 cities, website (Printo.in), and enterprise sales team service more 1 Million+ businesses across India. Large enterprises like Google & Accenture, creators and consumers today work with us to deliver their customized gifts globally, event/marketing collaterals, and brand swag. We are aiming to grow profitably while reaching new markets and improving our services for customers. Printo also has India's largest wedding album design & production company - Canvera.com. A well known name across the photography industry in India, Canvera has 1 lakh + photographers signed up and using the platform. Why join Printo? We are growing fast by creating new products and entering new markets in India & globally. We cannot do this alone. And so, we are looking to hire inquisitive, passionate people to be part of the journey. Unlike a startup or an enterprise, we guarantee you that what we offer is a sustainable but high-growth opportunity, where you will learn new things everyday and solve challenging business problems along with a motivated team. To top it, our culture is radically transparent, and focussed on employee happiness. This is highlighted by our commitment to a great working environment, and the fact that our average employee age in the company is nearly 5 years. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Customer Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience. Investment and Wealth Management Workflows Support delivers all aspects of application support for Workspace and Eikon desktop and various solutions for Investment Management and Wealth, covering usability and customization, content search, explanation, and integrity. The Senior Analyst is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a positive customer focused attitude at all times and ensuring that all the necessary action is taken to resolve a customer’s enquiry. Responsibilities: Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction. Log and classify all calls and requests for assistance in the customer relationship management system (Salesforce). Filter and call out enquiries related to other aspects of the business and handover to the appropriate department. Manage the resolution process for customers relating to data and applications for a particular product/s. Supervise enquiry resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction. Follow the appropriate procedures to respond to issues and update our customers when outages of a major nature occur. Call out problems affecting a number of customers or influencing the timely resolution of one customer’s enquiry. This would include customer concerns to the team leader and other support, sales, engineering or resolver groups as appropriate. Recognize and call out recurring problems, inferior processes, or outdated procedures. Accept additional projects or areas of responsibility that will improve the team’s performance. Proactively contribute to the Customer Support team and the achievement of its goals. Required Skills & Experience: Bachelor's Degree - University qualified in a field relating to the financial markets, the finance sector or business is a plus Ability to communicate and engage effectively, verbally and in writing, in English and any other designated languages with customers and colleagues. Performance driven, detail orientated with sound information probing skills. Well-developed analytical skills with that can problem solve and develop solutions. Flexibility in working hours and is flexible to any working schedule. Desirable/Good to have: University qualified in a field relating to the financial markets, the finance sector or business. Experience in a customer service or contact center environment preferred. Previous experience in the financial industry desirable. Expert understanding of relevant products and data. Understanding of client needs. Focus on delivering results. The ability to learn and become specialists in products and develop a sound understanding of the financial markets they serve. Willingness to undertake additional projects and responsibilities from time to time. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Company Description Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description Duties: Designing and implementing Java/J2EE based web applications. with good understanding of REST APIs Creating and maintaining tools to validate, unit tests, integration tests and documentation for these components using configuration management and integration/build automation tools during application development and testing phase Collaborating with senior engineers / architects across sites across sites to enable technical progress for Bangalore engineers. Knowledge of cyber security will be added advantage Hands on experience with UIx design and development using Angular will be an added benefit Qualifications Skills and Experience: B.E/BTech (Computer Science/Electronics/Electrical & Electronics/Information Technology/Electronics and Telecommunication/Information Science/communication/Instrumentation and Control) Minimum of 1- 3 years in the software industry-Mandatory Proficiency in Java/J2EE from an enterprise applications perspective. Proficiency in UI design and Spring, JSF/Primefaces is mandatory Experience in Angular from an enterprise applications perspective is good to have Linux - CentOS/RockyLinux knowledge is desirable. Python hands on programming is desirable Knowledge of Agile Methodologies and Pair Programming is an added advantage Knowledge of Coding Standards, version management (Git/Bit bucket or similar) Preferably worked with Systems/Software Efficient trouble shooting skills A self-starter with the ability to manage your time effectively, keen attention to detail and use your own initiative Effective communication skills at all levels of the organization and collaborative abilities. Excellent communication skills particularly in English (fluently spoken and written) in addition to any local language spoken at the place of work. The ability and motivation to persistently pursue and achieve / drive effective results which drive the business forward. Collaboration and Influencing with a Global mindset, cultural awareness. Proven matrix and stakeholder management skills/experience working virtually in diverse teams. The ability to make effective, timely decisions in a complex, global market by sourcing and analysing critical information. The understanding and recognition of the organisation’s commercial environment and positioning themselves, their role and their actions in order to support the organisation’s commercial success. The ability to engage, challenge and work effectively with others. The ability to build an effective network of relationships both internally and externally, understanding their customers’ needs. Willing and able to identify and support change and continuous improvement in own and wider business environment. Ability to interact with cross functional teams in a matrix environment. Ability to work in an international and multi-cultural environment Professional competencies Ability to be resourceful as well as strong at probing and translating information into insight Substantial experience of creating multi-platform propositions within a creative environment which supports the market and industry teams Experience of collaborating in a cross functional and cross-cultural organisation, with the ability to support the bridge between the markets (sales) teams and the industry (vertical) teams. Additional Information We offer… Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

Job Title: Sr. SME, Operations Job Description The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert). Essential Functions/Core Responsibilities Provide floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert). Assists in driving metrics of the team Monitor closure of service levels regularly. Ensure prompt escalations to Team Captain. Supervise team in the absence of the Team Captain. Monitor performance and quality scores of team. Take production calls as well as escalated calls. Career Framework Role Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment). Does not have any outstanding disciplinary, attendance or performance issues. Analyzes process-related problems and suggest possible solutions. Guides and trains junior team member and facilitates their work. Demonstrates mastery of required behaviors/competencies such as the ability to teach/coach other agents and/or support the program by performing data analysis work. Client feedback must be favorable for progression to this level. Opportunity to progress here is dependent on business needs. Call handling tasks may be required as business needs dictate. Supplemental Geographical Information RECRUITER ENTER THE APPLICABLE LANGUAGE: UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION PHILIPPINES Minimum of two years of college education with at least 12 to 18 months of call center experience Ability to think clearly and can explain complex issues effectively, both above average written and verbally Demonstrate product expertise Dependable with proficient attention to detail and ability to solve complex issues Can train others INDIA Able to add value to the program by identifying improvement areas Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem solving skills Demonstrate strong probing and problem solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: IND Kolkata - 10th Floor on Block A, DLF IT Park I, New Town Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Company Description Gemius Studios is an Independent Integrated Marketing Agency with over a decade of experience in helping brands achieve their goals through creative communications, campaigns, and community building. We specialize in various verticals, including Brand Strategy, Creative Communications, Content Production, Digital Discovery, Brand Experiences, and Media Planning. Our mission is to help brands get discovered and achieve their desires through innovative and effective marketing solutions. Role Description This is a full-time, on-site role for a Business Development Manager for Production Services at our Mumbai office. The Business Development Manager will be responsible for identifying new business opportunities, building and maintaining client relationships, and developing strategic partnerships. Day-to-day tasks include prospecting, proposal development, negotiating contracts, and ensuring client satisfaction. The role requires collaboration with the internal team to deliver high-quality services and solutions that meet client needs and drive business growth. I. Strategic Production-Led Growth Production Capability Mapping & Market Alignment: Proactively identify market opportunities and client needs that align with and can significantly leverage the agency's current and developing production capabilities (e.g., advanced video production, animation, AR/VR experiences, high-volume content creation, specialized digital asset development, experiential builds). Conduct in-depth analysis of competitors' production offerings and identify areas where the agency can differentiate and excel, particularly within the Surat, Gujarat, and broader Indian markets. Specialized Lead Generation: Develop and implement targeted business development strategies to attract clients specifically seeking high-quality, integrated production solutions. This includes identifying industries, brands, or projects known for high production values or complex execution needs. Engage in strategic networking, participate in relevant industry events (e.g., film festivals, digital production summits, creative technology expos) and leverage digital platforms to generate leads for production-heavy projects. II. Production-Centric Client Acquisition & Solutioning Advanced Production Scoping & Solutioning: Lead discovery conversations with prospective clients, deeply probing their creative vision, technical requirements, and production objectives. Collaborate intensely with internal Creative, Technical, and Production teams to design innovative, integrated marketing solutions where the agency's production prowess is a key differentiator. Develop highly detailed production plans, timelines, and resource allocations for complex projects, ensuring full transparency on process and deliverables. Articulate the technical depth and creative execution capabilities of the agency's production arm, showcasing past successes and future possibilities. Value-Based Proposal Development (Production Focus): Prepare comprehensive proposals that clearly highlight the agency's production methodologies, quality control processes, technological advantages, and the tangible value delivered through superior execution. Accurately cost and present detailed budgets for production-heavy campaigns, justifying investment based on quality, efficiency, and ROI. Negotiate production scope, deliverables, timelines, and budgets with clients to secure profitable new business while setting realistic expectations for execution. III. Production Optimization & Internal Synergy Internal Production Resource Maximization: Continuously assess internal production capacity (studio space, equipment, specialized talent like videographers, animators, developers, editors) and identify opportunities to maximize utilization through new business wins. Provide critical market feedback to the Head of Production and agency leadership to inform investment in new equipment, software, or talent development to enhance production capabilities. Vendor & Partnership Management for Scale: Identify, vet, and establish strategic partnerships with specialized external production vendors, freelancers, and technology providers (e.g., AR/VR developers, specific animation studios, sound engineers) to augment internal capabilities for large or niche projects. Negotiate favorable terms with these external partners to ensure cost-effectiveness and quality for client projects. Seamless Production Handoff: Ensure a meticulous and comprehensive handover of new projects to the internal production and account management teams, providing all necessary context, client expectations, technical specifications, and budget details. Maintain ongoing communication with project teams during execution to ensure alignment with the initial sales vision and client expectations. IV. Thought Leadership & Industry Presence Showcasing Production Expertise: Actively contribute to and present agency case studies, reels, and thought leadership content that specifically highlight successful, complex, and innovative production projects. Represent the agency as an expert in integrated marketing production at relevant industry forums, workshops, and client events, particularly those focused on creative execution and technology. Market Intelligence for Production Innovation: Monitor competitor activities, emerging production technologies, and changes in client demands related to marketing asset creation and campaign execution. Share actionable insights with the agency leadership to drive continuous improvement and innovation in production services. Qualifications Experience in business development, client relationship management, and strategic partnerships Strong understanding of production services, including Content Production and Creative Communications Excellent communication, negotiation, and presentation skills Ability to work collaboratively with cross-functional teams Proven track record of achieving sales targets and driving revenue growth Bachelor's degree in Business, Marketing, Communications, or related field Experience in the marketing or advertising industry is a plus

Job Title: Sr. SME, Operations Job Description The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert). Essential Functions/Core Responsibilities Provide floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert). Assists in driving metrics of the team Monitor closure of service levels regularly. Ensure prompt escalations to Team Captain. Supervise team in the absence of the Team Captain. Monitor performance and quality scores of team. Take production calls as well as escalated calls. Career Framework Role Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment). Does not have any outstanding disciplinary, attendance or performance issues. Analyzes process-related problems and suggest possible solutions. Guides and trains junior team member and facilitates their work. Demonstrates mastery of required behaviors/competencies such as the ability to teach/coach other agents and/or support the program by performing data analysis work. Client feedback must be favorable for progression to this level. Opportunity to progress here is dependent on business needs. Call handling tasks may be required as business needs dictate. Supplemental Geographical Information RECRUITER ENTER THE APPLICABLE LANGUAGE: UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION PHILIPPINES Minimum of two years of college education with at least 12 to 18 months of call center experience Ability to think clearly and can explain complex issues effectively, both above average written and verbally Demonstrate product expertise Dependable with proficient attention to detail and ability to solve complex issues Can train others INDIA Able to add value to the program by identifying improvement areas Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem solving skills Demonstrate strong probing and problem solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: IND Kolkata - 10th Floor on Block A, DLF IT Park I, New Town Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1628684

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Content Moderation- Telugu We&rsquore looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities . Provide resolution to maintain standards of quality . Review content and provide resolution based on prescribed guidelines . Recognize trends and patterns and raise issues timely . Provide insights to help improve the support to the users . Maintain a thorough understanding of process and policies . Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications . Any Graduate (PG an added advantage) . Freshers are eligible . Fluent in Read/Write in English & Telugu Language Preferred qualifications . Effective probing skills and analyzing / understanding skills . Problem solving skills with customer centric approach . Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 2+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 11 LPA (As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: screening,candidate screening,us visa and employment requirements,us visa,teamwork,recruiter,sourcing skills,us visa process,communication skills,team player,communication,client handling,us healthcare recruiting,job portals proficiency,discipline,sourcing,us visa terms and process,database management,us employment legal requirements,employment legal requirements,excellent communication,healthcare recruiting,negotiation skills,us employment law,adaptability to new systems,interview coordination,social media sourcing,us visa terms,us healthcare clients,job portal search,boolean search strings,negotiation,punctuality,interview scheduling,us healthcare recruitment,us visa knowledge,interpersonal skills,cold calling,healthcare recruitment,us visa process knowledge,team collaboration,job portals,healthcare,high-paced environment,us visa terms knowledge,us healthcare,boolean search,excellent communication skills,punctual,executive search,sourcing candidates

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) 0 to 3 years of relevant experience Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem-solving skills Demonstrate strong probing and problem-solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. NOTICE: Recruitment Fraud Alert Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam. Learn more: https://www.concentrix.com/scam-warning/ Location: IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1612346

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer and community banking technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience ABOUT US

About the role Accountable for probing, triaging, dispatching job to the right man with the right skills using necessary tool either via phone or emails You will be responsible for - Understands business needs and in depth understanding of Tesco processes- Builds on Tesco processes and knowledge by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed metrics - Solves problems by analyzing solution alternatives - To Probe, Triage and Dispatch Jobs for the Stores - Allocate the right man with the right skill at the right time - Responds with appropriate levels of urgency to situations that require quick response or turnaround - Ability to the analyze the root cause and handle 1st level issues - Ability to make informed and timely decisions You will need Basic MS Office - Excel, Word, PowerPoint Any Graduate (preferred Mechanical Engg. graduate) Numeracy Skills Active Listening English Speaking, Reading and Writing Planning & Organising Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having an AUM => INR 20 Million through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of AUM Accountable for achieving monthly & annual volume and revenue objective, as agreed Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc Job Duties & Responsibilities Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews To exercise appropriate due diligence while on-boarding and engaging with clients Establish DBS as a primary banker for clients and as a prominent wealth management provider in India Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management space Requirements Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications Graduate / Post Graduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-orientated & the ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior Focused on developing image and good will of the brand Creative, inquisitive mind with problem solving abilities Ability to deliver results within tight timelines Attention to details, analyzing abilities Technical Competencies Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general Understanding of KYC requirements & Anti-money Laundering Policies Knowledge of financial markets and products to assist in meaningful engagement with clients Work Relationship Management of clients and prospects for acquisition and deepening of wallet share Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients Mandatory Training GCAP (Group Customer Acceptance Policy) BCAP (Business Customer Acceptance Policy) AML (Anti Money Laundering) and KYC Guidelines PIP (Personal Investment Policy) ORM (Operational Risk Management) Information Security Policy DBS India - Culture & Behaviors Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Maintain the highest standards of honesty and integrity en en Primary Location India-Maharashtra-Pune Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jun 10, 2025, 10:30:00 AM

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L1) is responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. This role focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Roles and Responsibilities: Monitors client infrastructure and solutions Identifies problems and errors prior to or when they occur Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction Investigates first line incidents assigned and identifies the root cause of incidents and problems Provides telephonic or chat support to clients when required Schedules maintenance activity windows for patching and configuration changes Follows the required handover procedures for shift changes to ensure service continuity Reports and escalates incidents where necessary Ensures the efficient and comprehensive resolutions of incidents and requests Updates existing knowledge articles or create new ones Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities May also contribute to / support on project work as and when required May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidate’s qualification for the role. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data centre/ systems/ storage administration and monitoring Services within a medium to large ICT organisation Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.) Working knowledge of ITIL processes Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

ERM Certification and Verification Services (CVS) is seeking a highly experienced Lead Auditor to deliver certification and assurance services across internationally recognized sustainability and management system standards in the mining and metals sectors. The ideal candidate will bring proven auditing expertise across both ISO frameworks and responsible mining standards, along with hands-on knowledge of mining operations gained through direct industry or auditing experience. Key Accountabilities & Responsibilities Lead third-party certification and assurance audits across standards including ISO 14001 (Environmental), ISO 45001 (Health & Safety), ISO 50001 (Energy), ISO 9001 (Quality), IRMA (Initiative for Responsible Mining Assurance), Copper Mark, ICMM Mining Principles, and Aluminum Stewardship Initiative (ASI). Evaluate compliance, performance, and conformance with management system and ESG criteria for mining and metals clients globally. Prepare high-quality audit reports that clearly communicate findings, risks, non-conformities, and areas for improvement. Serve as a technical leader in multi-disciplinary audit teams, coordinating audit planning, execution, and reporting phases. Actively engage with client personnel and key stakeholders, including community and Indigenous representatives, when required by the audit protocols. Contribute to the continuous improvement of ERM CVS’s assurance methodologies and audit tools. Provide mentoring and knowledge-sharing to internal team members and developing auditors. Support client development through thought leadership and pre-audit consultations. Qualifications Bachelor's degree (or equivalent) in Environmental Science, Occupational Health and Safety, Mining Engineering, Law, Sustainability, Sociology, Anthropology, or Human Rights-related fields, or a related field. Significant experience auditing or implementing management systems in the mining sector. Experience in SIA, FPIC, Indigenous rights, or resettlement, and familiarity with social standards (e.g., IFC PS, SA8000, ILO conventions). Registered or qualified Lead Auditor status for ISO 14001, ISO 45001, ISO 50001, and/or ISO 9001. Demonstrated knowledge and application of voluntary mining standards such as IRMA, Copper Mark, ICMM, or ASI. Knowledge of OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas. Familiarity with UN Guiding Principles on Business and Human Rights, OECD Conflict Minerals Guidance, and Voluntary Principles on Security and Human Rights. Understanding of ISO/IEC 17021 and related accreditation requirements for certification bodies. At least 10 audits or 3 years where auditing is at least 25% of assignments within the last 5 years, and participation in at least 3 on-site mining/minerals audits. Proven ability to work in multidisciplinary audit teams with technical, social, environmental, and human rights experts, with the ability to manage conflict and skills in fraud detection, probing risk areas, and adapting communication styles. Exceptional communication skills, with the ability to present findings clearly to both technical and non-technical audiences. Willingness to travel internationally up to 75% as required for audit delivery. Multilingual capabilities (e.g., Spanish, Portuguese, French, Bahasa) are highly desirable. About ERM CVS ERM Certification and Verification Services (CVS) partners with global organizations across diverse industries to identify risks and opportunities in their management systems, ensuring regulatory compliance, ESG performance enhancement, and stakeholder trust through certification and verification services. We specialize in ISO certification and verification, supporting clients in industries such as Oil & Gas, Mining, Manufacturing, Technology, and Pharma. Our structured certification audits ensure alignment with international standards and help organizations demonstrate commitment to quality, sustainability, and compliance.

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having an AUM => INR 20 Million through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of AUM Accountable for achieving monthly & annual volume and revenue objective, as agreed Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc Job Duties & Responsibilities Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews To exercise appropriate due diligence while on-boarding and engaging with clients Establish DBS as a primary banker for clients and as a prominent wealth management provider in India Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management space Requirements Minimum 10 years of experience in HNI Sales / Wealth Management / Private Banking segment Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications Graduate / Post Graduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-orientated & the ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior Focused on developing image and good will of the brand Creative, inquisitive mind with problem solving abilities Ability to deliver results within tight timelines Attention to details, analyzing abilities Technical Competencies Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general Understanding of KYC requirements & Anti-money Laundering Policies Knowledge of financial markets and products to assist in meaningful engagement with clients Work Relationship Management of clients and prospects for acquisition and deepening of wallet share Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients Mandatory Training GCAP (Group Customer Acceptance Policy) BCAP (Business Customer Acceptance Policy) AML (Anti Money Laundering) and KYC Guidelines PIP (Personal Investment Policy) ORM (Operational Risk Management) Information Security Policy DBS India - Culture & Behaviors Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Maintain the highest standards of honesty and integrity Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements . Primary Location India-Haryana-MG Road Gurugram Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jun 3, 2025, 10:30:00 AM

Position Overview Job Title: Technology Service Analyst Location: Pune, India Role Description We are looking for a motivated Operation Services Specialist to join our HRIT Production Engineering team. This role requires a Professional with a wide variety of strengths and capabilities across multiple technologies and disciplines. You are expected to continually drive automation in all day-to-day production support activities. You'll work in a collaborative, thought-provoking environment that encourages diversity of thought, creative solutions, and requires a high level of accountability to deliver technical solutions and continuous improvements in the overall support strategy. You'll manage all aspects of the HRIT systems and work closely with geographically diverse support and development teams to continue to build a market leading support organization for Corporate Functions Technology (IT). What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Supporting Production Service operations covers two shifts in a day and Week end coverage for Maintenance schedule. Develop a good understanding of the activities required to execute production management functions. Support Service Operations teams in providing optimum service level to the business lines supported. Support the resolution of incidents and problems within the team. Assist with the resolution of complex incidents. Ensure that the right problem solving techniques and processes are applied Undertake specific functions within the relevant production management process as identified for the specific production management area. Participate in regular meetings with stakeholders, prepare and document meetings, track progress and communicates to stakeholders. Collect, interpret and respond to changes in production data, as appropriate. Track the implementation of resolution tasks. Provide regular and reliable reporting of relevant data to meet management requirements. Understand thoroughly the end to end application support process and escalation procedures, become fully conversant with all support tools that will be used to provide effective support in the relevant area (i.e. service operations). Maintain an end to end view of the application and infrastructure landscape. Provide input and contribute in Production Management related audits. Engage with other Service Operations groups to understand business requirements Support the collection, analysis and production metrics on process data for KPIs to find out improvements. Work with Release Management and Transition Management on application configurations changes Update the RUN Book and KEDB as & when required Participate in all BCP and component failure tests based on the run books Understand flow of data through the application infrastructure. It is critical to understand the dataflow so as to best provide operational support Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment, and acting on instruction of a run book. Drive knowledge management across the supported applications and ensure full compliance Drive continual service improvements Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your Skills And Experience Skills You'll Need Extensive IT experience (preferably within large corporate environments, controlled production environments including financial services technology in a client-facing function) and experience with people/team management and matrix management Having Engineering background on Computer Science Exhibit SRE mindset and exposure implanting SRE, DevOps, and agile methods Knowledge of databases (Oracle/MSSQL etc.), including working experience of writing Structured Query Language (SQL) scripts and queries Experience working on UNIX/Linux, Solaris, Java J2EE, PERL, Python, New Relic, Powershell scripts, Bash, and Ansible Knowledge of Cloud-based technologies (preferably Google Cloud platform), and knowledge of application performance tools (such as New Relic, Splunk, AppDynamics, Grafana) Skills That Will Help You Excel Articulate and experienced communicator able to communicate with a broad range of stakeholders and virtual teams Strong analytical and problem-solving skills Bachelor's degree in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate CGP certification is a plus How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.