984 Probing Jobs - Page 4

If you are someone who is passionate about working with the most credible solution for Mental health and wants to change the lives of lakhs of people by making handsome money, if talking to people excites you then this position is for you! We are seeking a persuasive, empathetic, and professional sales closer who will be trained to close deals with a unique probing and introspection method that only big psychologists use. You will be connecting with potential clients through video calls and guiding them toward their journey to get rid of their Anxiety through our unique solution. This is a remote position with a competitive commission-based pay structure, offering significant earning potential to high performers. Call if you're interested - 6204639561 Responsibilities You will have the freedom to make your own schedule. That said, you will be expected to open enough calendar space to hit approximately 100 calls/month through inbound leads. You will also be expected to complete your morning and end-of-day tasks (see above) every day, Monday- Saturday. You will also be expected to be available to communicate through Slack 10:00 am-7 pm IST daily. Altogether this is a full-time, 30-40 hours/week position. This position is remote. So, you will have the freedom to work from anywhere. You’re going to be talking with people all day. Being a natural rapport builder is going to hedge your bets of success (this DOESN’T mean you have to be an extrovert). Be someone who follows through with what you say. Be honest with prospects. And only enrol clients who are a great fit. You must always lead prospects to the best decision for them EVEN IF that decision is outside of their comfort zone. Take a stand for what’s BEST for people. This is not an easy job, but it pays well. To earn the income that’s possible for you here… you must be willing to put in hours honing your craft and doing everything you can to 1) generate opportunities 2) close them. You must be hungry. Wherever you are in relation to your projections, you must know why. If you’re ahead, you must know what you’re doing well and what needs to be reinforced. If you’re behind, you must have the awareness to know WHY you're behind. Proactive behaviour will create awareness. And your awareness will allow you to adjust your behaviour to get the results. You will be tasked with staying up to date with your numbers and CRM activities. This is secondary to HITTING your numbers but still important. you’re tasked with helping prospects live up to their highest standards. Therefore, YOU must live up to your own high standards. you’ll be having crucial conversations on a daily basis which, - a lot of times - can be life-changing conversations for the prospect. You must be calm under pressure and hold firm to help the prospect make the best decision for them. Qualifications : Proven experience as a sales closer or similar role in a target-driven sales environment of at least 1 year Excellent verbal communication skills, with the ability to conduct effective and persuasive video calls. Exceptional active listening and problem-solving skills to understand the client's needs and propose a relevant solution. Ability to empathize with clients and build trust. Strong work ethic, self-motivated, and able to work in a remote environment. Compensation : TARGETS & INCENTIVES will be on cash collected (Full-Time Members) A fixed salary of Rs.20,000 The incentive will start from the 5th sale onwards. An 8 percent commission on 5-8th sale which is 4*45,000=1,80,000= 14,400 A 9 percent commission if the closing reaches 15 sales = 11*45,000=4,95,000= 44,550 A 10 percent commission if the closing reaches 20 sales = 16*45,000=7,20,000= 72,000 A 12.5 percent commission if the closing reaches 30 sales = 26*45,000= 11,70,000= 1,46,000 In addition to this, we offer : A supportive and diverse work environment. The opportunity to make a real difference in mental health. Continuous training and career development opportunities. International and 5-star hotel stays to top performers. Additional incentives and bonuses on performance Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Paid time off Work from home Supplemental Pay: Commission pay Performance bonus Experience: Business development: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, Training In this role, you will be responsible for handling the business training for an Insurance business. You will lead the training function with a proactive and problem-solving approach with good logical reasoning ability. You will be encouraged to have good client management skills and analytical skills. Roles and Responsibilities Readiness of new hire class – logistics, documentation Timely & effective pre- process & process trainings (internal or client led) Build daily/weekly dashboards on new hire training progress Feedback & mentorship of new hires Ensure 100% adherence to new hire learning paths Ensure 100% adherence to SOPs/Update trackers, Update dissemination for all new and stable processes Conduct error root cause analysis, training needs identification, planning and conducting refreshers, knowledge assessments Build action plan for people missing SLAs during training and post training completion Lead the Quality metric for the process and accountable for the team of Quality auditors and be responsible for the Quality audit frameworks for the business Daily touch points with process trainers, SME to effectively drive knowledge management and people development practice Lead all the Quality and Improvement in execution projects Be a consultant to the business and advice operational improvement ideas Plan and organize employee domain and development programs and as per the training need identification Align with the employee development initiatives run at the organization level Upskill employees on business domain based on training and development needs assessment Qualifications we seek in you Minimum Qualifications Graduation in any stream except BBA, MBA, B.Tech, M.Tech and Technical Graduation & Law Essential skills: Must have a good years of experience in Individual/Group Disability Insurance or Employee Benefit or Worker Compensation or Absence management and in transitions/ knowledge transfer/ training Excellent Interpersonal skills Effective probing skills, Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions, with impactful data Passionate, committed to learn and make learning impact felt in the business Must have decision-making capability Problem solving skills with customer centric approach Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Good in MS Excel and Powerpoint Ready to work on stretched working hours Ability to independently interact with internal and external customers Excellent people management and customer management skills Effective presentation skills Focus on Customer satisfaction Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Hanamkonda Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 11, 2025, 7:13:14 AM Unposting Date Jan 7, 2026, 11:13:14 AM Master Skills List Operations Job Category Full Time

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As an Applications Managed Services Engineer (L1) at NTT DATA, you will provide essential support and monitoring services for our clients' critical software applications, including ErP and Middleware technologies. You will be the go-to problem solver, proactively identifying, investigating, and resolving application-based incidents to ensure that we consistently meet our Service Level Agreements (SLAs). Your day will include monitoring and managing client applications, responding to service requests, and resolving low-complexity incidents to keep our clients' applications running smoothly. You will work on the first line of support, ensuring that any issues are quickly identified and resolved or escalated as needed. Your role includes executing approved maintenance activities such as patching and making configuration changes. Communication is key in this role. You will provide support to clients via phone or chat, ensuring that their needs are met efficiently and effectively. Additionally, you will create and update knowledge articles to help streamline processes and improve service delivery. Opportunities for work optimization, including automation and process improvements, will be a focus of your responsibilities. Occasionally, you might also contribute to project work and be involved in implementing and delivering disaster recovery functions and tests. Your proactive approach and positive outlook will ensure that our clients always have a smooth and efficient experience. To thrive in this role, you need to have: Entry-level experience in managing platforms such as Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration. Basic knowledge of infrastructure and technology within supported technical domains (e.g., ErP, Windows, Linux, SQL, Oracle Middleware, and Webserver). Strong planning skills, with the capability to anticipate and adapt to changing circumstances. A client-focused mindset, with the ability to understand and prioritize client needs. The ability to communicate and work effectively across different cultures and social groups. Active listening skills, including paraphrasing, probing for further information, and refraining from interrupting. A positive outlook, even when working under pressure or putting in longer hours as needed. A bachelor’s degree in information technology/computing, or equivalent work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. ZoomInfo is looking for a Data Analyst II to join our Data Operations and Analysis team. This position supports our broader Data team, and works closely with Product, Engineering, and Research. Key aspects of this role include supporting strategic data infrastructure decisions, discovering and driving improvements in our data processing, and providing timely and thorough analysis. You will have the opportunity to influence the future success of ZoomInfo’s data assets. What you’ll do Develop a deep and comprehensive understanding of the data and infrastructure we work with. Summarize and document different aspects of the current state, probing for opportunities, and charting the path forward with solutions to improve the accuracy and volume of the data we serve to our customers. Collaborate with our Data Engineering, Product Management, and Research counterparts to drive forward the improvement opportunities you’ve identified Inquisitive - You are curious about ZoomInfo’s product, market and data operations, and eager to develop a thorough understanding of our data and infrastructure. You pursue technical training and development opportunities, and strive to continuously build knowledge and skills. A Problem Solver - You have strong problem solving and troubleshooting skills with the ability to exercise good judgment in ambiguous situations. A Team Player - You are willing to tackle new challenges and enjoy facilitating and owning cross-functional collaboration. Within the team, you seek opportunities to mentor and coach junior analysts. Self-Directed - You enjoy working independently. There will be guidance and resources when you need it, but we’re looking for someone who will thrive with the freedom to explore our data, propose solutions, and drive execution and results What you’ll bring 2-5 years of experience in analytics, quantitative research, and/or data operations Knowledge of database, ETL development and challenges posed by data quality Ability to summarize complex analyses in a simple, intuitive format, and to present findings in a clear and concise manner to both technical and non-technical stakeholders Strong understanding of AI technologies, including machine learning, natural language processing, and data analytics. Must be detail oriented with strong organizational and analytical skills Strong initiative and ability to manage multiple projects simultaneously Exposure to and technical understanding of working with data at scale Experience in a product or project-driven work environment preferred Advanced level SQL, Python, BigQuery, Excel skills handling large-scale complex datasets Experience building, deploying AI / ML solutions Familiarity with data visualization tools, e.g. Tableau / Looker Studio Experience with DataBricks, AWS, or Airflow is preferred but not mandatory About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Main Responsibilities The compliance analyst will be responsible for: Working with the Senior Compliance Manager to facilitate onboarding and training of new team members locally for respective Center of Expertise (CoEs). Working with the Assessment and Testing team to identify and develop testing protocols for all aspects of the Global Compliance program. Working with the Assessment and Testing team, to support each region and the Global Compliance program to continuously evaluate the reasonableness and effectiveness of the advisers’ policies and procedures. Assist with the development, implementation, and execution of different forms of compliance testing including periodic, annual and forensic. Analyze documents and escalate report findings to the head of Assessment and Testing. Participate in discussions with corresponding control and process owners. Interact with internal and external auditors, the risk team and other control functions as applicable. Assist with coordination of documents and responses for the company’s annual SOC 1 exam and all other relevant exams. Assist with the preparation and development of effective management reporting. Qualifications Be detail oriented with an emphasis on organization, formatting and time management. Have strong inter-personal and communication skills, including verbal, technical writing and editing. Exhibit problem-solving skills and be able to analyze data. Have a strong work ethic, high standards, being able to take accountability and responsibility. Be a team player and have an interest in building connections across the global firm. Exhibit strong listening and probing skills. Have personal integrity and be client service oriented. Be enthusiastic, adaptable, forward thinking, self-motivated and energetic. Be able to work independently and in collaboration with team members. Global industry exposure a plus. Familiarity with the Investment Advisers Act of 1940, Investment Company Act of 1940, ERISA, MIFID or other adviser related regulatory regimes. Good critical-thinking, research and social media tools familiarity is critical, as well as a sense of curiosity. Audit or securities operations experience. Experience reviewing investment management agreements, prospectuses, etc. Technical Qualifications: Bachelor’s degree, preferably in business, finance or economics. Advanced knowledge of Microsoft Outlook, Word, Excel, PowerPoint. Experience in Bloomberg AIM or other Order Management Systems.

WALK-IN DRIVE FOR "Only Freshers - BSc - Chemistry, B.Pharm at Pune on 15 th Jul 2025 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 15 th Jul 2025 at Pune. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-219620 Interview Information: Interview Date: 15 th Jul 2025 Interview Time: 09:30 Am till 12:30 Pm Interview Venue - Pune:: Venue- Taluka Mulshi, Plot No. 1, Pune, Phase 1, Hinjawadi Rajiv Gandhi infotech Park, Hinjawadi, Pune, Maharashtra 411057 Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Mandatory to Carry Identity proof (PAN Card/Passport). NOTE: Candidates Needs to bring Pan card without fail for Assessment. Interview Information: Interview Date: 15 th Jul 2025 Reporting Time: 09:30 AM till11:00 AM Round 1- Aptitude Assessment (10:00 AM to 12:00 PM) Round 2- Ops Screening Face to Face interview (12:30 PM to 04:00 PM) Note -Post 11:30 AM (entry not allowed) Talents should have graduation completion certificate and mark sheets for onboarding. Job Description:: Job Location : Pune Qualification : BSC / Msc with Chemistry & BPharma & MPharma ( Only these graduates are eligible for Interview) Shifts: 24*7Shift Experience: Freshers Role: Data Designation : Process Executive Notice Period : Immediate joiners only Roles & Responsibilities: Note: 1. Basic Computer Knowledge 2. Good to have MS Office knowledge 3. Good communication Skills (Verbal & Written). 4. Should be self-motivated and a good initiative taker. Roles & Responsibilities- Supporting L1 Service Desk/Ticketing Applications Working on US Healthcare domain Applications Weekly Reports Candidate needs to have 15 years of full-time education Proficient with basic computer knowledge Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts (Rotational) Excellent verbal, written communication, interpretation and active listening skills Ability to quickly and efficiently assimilate process knowledge Effective probing & analyzing skills and capable of doing a multi-tasking of voice & data entry Should be comfortable working from office Qualification- Graduate in BSc - Chemistry, B.Pharm only NOTE: Kindly have a working cellphone with Microphone & Camera Access. Download SHL application for Assessments. Ensure Minimum upload / Download Speed of 2 MBPS Regards, Infosys BPM Recruitment team

Summary Position Summary Consultant – Global Employer Services Technology Center (GESTC) Deloitte Tax Services India Private Limited (“Deloitte Tax in India”) commenced operations in June 2004. Since then, nearly all of the Deloitte Tax LLP (“Deloitte Tax”) U.S. service lines and regions have obtained support services through Deloitte Tax in India. We provide support through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment. We provide opportunities to transform tax operations using contemporary technologies in the market. Individuals work to transform their current state of tax to the next generation of tax functions. Are you ready to take the next step in your career to find new methods and processes to assist clients in improving their tax operations using new technologies? If the answer is “Yes,” come join Global Employer Services Technology Center (GESTC) Job Purpose This is an experienced position and you will be responsible for working with Tier 1 support personnel to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to our application(s). This position requires supporting application users both from a technical and functional perspective. You will troubleshoot and resolve complex issues related to Global mobility tools by liaising with various stakeholders. The successful candidate will have a high level of attention to detail, the ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment.This position requires significant customer contact and you must possess excellent communication, consulting, and probing skills to effectively manage client expectations.Applicants should be able to function in a close team environment and communicate within the team. Our applications are used by Deloitte’s Global Employer Services member firms and clients so the successful candidate should have strong client service and communication skills as well as the ability to deliver projects on time in a dynamic team environment. The candidate will receive training on existing as well as next generation tools. Key Job Responsibilities Work with Tier 1 support personnel to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to all compensation tools Liaison between business and technology with an understanding of full life cycle of system development with AGILE methodologies. Collecting, understanding, and transmitting the business requirements for the project, and translating them into functional specifications and detailed test plans Ensure business requirements and functional specifications are resolved and fulfilled Ensure issues are identified, tracked, reported on and resolved in a timely manner Perform unit and system level testing on applications Consistently meet client expectations and project deadlines Evaluate problems of the customers and provide logical lasting solutions Work with business owners to identify information needs and develop SSRS reports Education/Background College coursework:BE/BTech 3 to 4 years of problem solving and solid analytical skills Key Skills Desired Must have: 3-4 years of production support experience Self-starter with solid analytical and problem-solving skills Strong focus on self-review and providing high quality deliverables Good personal organizational skills and flexible enough to change direction pursuant to business demands Comfortable working in a dynamic team environment where projects, and deadlines often require multi-tasking and flexible work schedules High level of attention to detail, ability to execute and deliver project deliverables on budget and on time Ability to integrate rapidly with existing team, including with individuals from diverse backgrounds, and in a virtual setting Capable of handling high work pressure during peak months Ability to interact with individuals at all levels of the organization Excellent written and oral communication skills; confident in dealing with all levels of clients, both internally and externally; fluent in English Strong commitment to customer service Proficiency with Microsoft Office Applications ( MS Excel, MS Power Point, Word, Outlook, etc.) Languages: Must have - SQL Working knowledge of relational databases Experience with Microsoft reporting technologies, i.e., SSRS Good to have: Languages: good to have - PL/SQL Experience with reporting technologies, i.e., Bold Reports by SyncFusion Basic knowledge on VB scripting Basic knowledge of Web Services #CA-GSD #CA-HPN Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305030

OnVUE Technical Support Coordinator We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. Your Opportunity Join the Pearson VUE operations team where we are dedicated to helping support candidates and clients throughout their certification testing process. The OnVUE Tech Support Team is an escalation point for our global testing candidates who may experience technical issues during the OnVUE exam process. As an OnVUE Technical Support Coordinator, you will focus on both live troubleshooting and post-issue research within the Pearson VUE case management system. If you are looking to work with a company that cares about its employees, including the importance of work-life balance, takes ownership of customer satisfaction, and cultivates an environment that integrates our Pearson values into everything we do – this is the place for you. This is a candidate-facing role, where our coordinators will personally connect with test takers to offer support, guidance, and reassurance while walking customers through basic troubleshooting steps. Like every department within Pearson, our work goes beyond just delivering exams, and focuses on our ability to allow learners to flourish. We are looking for team members who are ready and able to deliver a first-class level of customer service to our candidates and clients through skills we will help sharpen and grow. Our teams focus heavily on the importance of empathy and responding to candidate concerns – we don’t shy away from real-time feedback and consistent conversations with staff to ensure we never lose sight of our overall team, department, and company goals. Title: OnVUE Technical Support Coordinator Location: We are a global company and department, with team members are based in Bloomington, Minnesota and Noida, India. This position is based in Bloomington Minnesota. Hours: You will be working a regular full-time position - working a 40-hour shift each week. We are hiring available shifts which will include hours in the afternoon/evening and/or weekends. For example, Sunday - Thursday, Saturday - Wednesday, Thursday - Monday or Tuesday - Saturday. Subject to change based on business needs. New Hire Training: During your first few weeks of onboarding, you’ll be asked to adhere to a training schedule that allows our teams to show you the ropes and create a foundation of required knowledge you’ll use throughout your career with Pearson. Primary Responsibilities Technical Support and Troubleshooting Respond to candidate issues by analyzing the situation and performing necessary and appropriate actions to reach a resolution by using internal processes and critical thinking skills. Actively demonstrate the application of concepts and guidelines. Using an internal case management system to complete tasks and find best solutions for candidates while adhering and upholding client policies and internal procedures. Collect essential and relevant information to highlight trends, sharing findings with internal stakeholders to drive solutioning. Follow through on commitments and take responsibility for results, effectively prioritizing tasks. Identify and proposes solutions for barriers to leadership. Deliver first-class customer service Understands the expectations of a test taker and able to adapt your communication style to meet the needs of a conversation while delivering service that exceeds customer’s needs within department guidelines. Effective verbal and written communication skills. Provide clear and concise directions to live candidates while troubleshooting, and/or explaining policies and/or testing procedures. Anticipate candidate needs, identifies, and resolves issues that impact the delivery of quality service. Use active listening to understand the candidate's concerns, demonstrating comprehension of the issue through the use of asking probing questions, providing supportive directions, and empathetic reassurance during high-stress situations. Ability to research, analyze, interpret, and document candidate interactions. Exhibits a positive can-do attitude and approach to tasks; meets new challenges and changes with an open mind; demonstrates commitment to the role and supporting a candidate. Background Requirements Education and Experience Minimum High School Diploma or equivalent Customer Service Experience Preferred Basic technical troubleshooting experience preferred Key characteristics we are looking for Passion for customer service and find joy in helping others succeed. Has a patient, positive, compassionate, and friendly demeanor. Thrive working with a team and technology. Eagerness to learn and willing to adapt to situations as business needs change and demand for service grows. Proficient standard technology including Windows, Microsoft 360 OneDrive, Excel, Word, and other related applications. Conflict management skills; diplomatic and sees feedback as an opportunity for growth. Time management skills; can quickly and effectively adapt to changes. Ability to deal with ambiguity and overcome objections. Strong attention to detail. Willing and able to work assigned shifts, flexible work arrangements and time off may be limited during specific times due to business demands. All overtime must be approved in advance. 1168858 Job: Customer Service Technical Support Job Family: CUSTOMER SERVICE Organization: Assessment & Qualifications Schedule: FULL_TIME Workplace Type: Hybrid Req ID: 19283

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology line of business, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you will utilize your in-depth knowledge of Microservices , java full stack development, data, analytics, applications, technical processes, and product management to lead multiple complex projects and initiatives, make key decisions for your team, and a drive innovation and solution delivery. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Implement best-in-class cloud-hosted low-latency/high-resiliency services to support the CCB-Risk Third Party Services group Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on Java full-stack development concepts and 5+ years applied experience Consolidate bullet points in this section. At least 10+ years applied experience. In addition, 3+ years of that experience should be in leading technologists to manage, anticipate and solve complex technical items within your domain of expertise. Design & build new applications utilizing leading edge technologies and modernize existing applications Hands-on professional experience coding Java applications using Spring Boot Hands-on professional experience designing, developing and deploying software components on AWS using common compute and storage services such as ECS, Lambda, S3, NLB/ALB, and Aurora RDS Must demonstrate strong analytics and troubleshooting skills Implement batch & real-time software components consistent with architectural best-practices of reliability, security, operational efficiency, cost-effectiveness and performance Collaborate with multi-national agile development, support and business teams to meet sprint objectives Experience leading a product as a Product Owner or Product Manager Experience building data pipelines and platforms in cloud (AWS, GCP, Azure) Preferred qualifications, capabilities, and skills Certified AWS Cloud Practitioner, Developer or Solutions Architect strongly preferred Experience using Terraform to deploy infrastructure-as-code to public cloud Experience with Linux scripting such as Bash, KSH, or Python ABOUT US

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer and community banking technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience ABOUT US

Agilon is looking for results-oriented individuals to join our dynamic team in Noida. We welcome enthusiastic and passionate candidates who are ambitious and energetic to apply Job Title : Sales Lead Generation Experience : Mini 3 yrs Location : Noida Job Summary : Minimum 3 years of experience as a telecaller profile. Outbound Calls: Initiate outbound calls to potential customers from provided leads or a database. Product Knowledge: Acquire in-depth knowledge of the products or services being offered to effectively communicate their features and benefits to prospective customers. Lead Generation: Identify and qualify leads through probing and effective questioning techniques to understand customer needs and preferences. Salary : 20,000-30,000/- per month Preference: Female

Description ABOUT NORSTELLA Norstella Unites Five Market-leading Companies That All Have a Shared Goal Of Improving Patient Access To Life Saving Therapy. Each Organization (Citeline, Evaluate, MMIT, Panalgo, & The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, We Help Our Clients Accelerate the drug development cycle Bring the right drugs to market Identify barriers to patient access Turn data into insights faster Think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. THE TEAM – Global Customer Success The Global Customer Success team focus on delivering value to our Customers by driving customer journeys & engagement strategies, along with managing the health & retention of these Customers. The team is currently undergoing some transformation in how we engage with our customers & streamlining processes, to match the scale up & growth of Norstella. As part of this evolution, we are hiring our first Technical Customer Success Manager dedicated to proactively partnering and providing support to our customers who are engaged in a technical or data delivery engagement. Our Customer Success team is passionate about our customers and their business, anticipating their needs, demonstrating our understanding of what actionable value is derived from our platform, and providing highly valued business insights. Our goal is to exceed their expectations by influencing their decisions & ultimately profitability. This function is new to the organization and in a very pivotal team for the organization that will support customers with technology and data services engagements including data feeds, snowflake data sharing and custom projects. Customers will route both content questions and technical questions about an implementation, delivery, or access to the TCSM. SCOPE OF ROLE In this role of Technical Customer Success Manager, you will: Maintain full fluency in Evaluate & Citeline suite of products and services and how they are sold to deliver value in the marketplace. Thrive in an environment of innovation & continuous improvement, where you continuously bring forward new ideas to improve product usage and commercial success. Model a bias toward risk taking and action. Fail, learn, recover, advance. Answer incoming questions or requests regarding the content and technical functionality of Evaluate data services, probing to understand underlying business requirements behind the question and impact on client technical processes. Always Act as the Voice of the Customer, ensuring business practices & deliverables meet the needs of our customers, & that Customer Experience remains high. Partner with your customers regarding their questions or requests about the content and technology; probing to understand underlying business requirements behind the question & to ensure delivery of value. Provide deep services expertise to partner with the sales team on renewals and new/additional business development activities, including demonstrating value to both existing and potential recipients of the data. Contribute to onboarding, partnership reviews, and renewal decks. Align with Sales on account strategies and maintain regular contact to discuss account health, value capture, engagement levels, and opportunities captured. Monitor and report on the health of accounts and support the preparation of business review material. Monitoring product usage to uncover new use cases and new user groups within the customer base Troubleshoot technical questions and solution with customers and the data offerings and services team to maintain ease of use. EXPECTED OUTCOMES Demonstrate ownership and passion around your development and growth. Demonstrate ownership of your goals, milestones, and accomplishments. Form trusted partner relationships with accounts and users. Strongly align with key buyers and users within accounts to ensure optimal success toward renewal and growth to help achieve company revenue goals. Close alignment with Sales to ensure optimal data usage, cross-sell and upsell. Partner with Data Offerings & Service team to ensure data is useable and accessible and is closely aligned with our customers' needs How You’ll Succeed Document and execute proactive account action plans to deliver value, drive upsell and mitigate churn risk. Achieve Customer retention rate of 81% alongside growing our data services business. Be recognized as data and technology support through the CSM organization. Enable customers to go directly to the CSM team, enabling the product organization to step back from custom requests and queries. Support customers from a varying range of sectors on their digital transformation journey. Experience working with both business minded and technical minded customers. What It Takes Customer focussed & experience of being a customer advocate within the organisation. Commercial experience of interacting with pharmaceutical, biotech, financial and/or consulting customers, in a Customer Success, consulting or sales role. Strong business acumen, professional demeanor & ability to approach accounts in a proactive & strategic manner. Experience balancing the needs of multiple stakeholders and working to tight timelines with resource constraints. Exceptional communication and presentation skills. Strong analytical and problem-solving skills. Comfortable challenging the status quo & driving innovation for the improvement of Customer Experience & business results. Agile with a demonstrated ability to manage through ambiguity and coach team members through change, driving for solutions despite complexity. Strong, high-level relationship skills. Able to thrive in a team environment, interact with peers, understand executive vision and internal ecosystem. Customer focussed & experience of being the customers’ advocate within the organisation. Experience of building relationships and trust with clients, by driving engagement, confidently handling difficult situations, solving their problems & demonstrating value. Demonstration of a high degree of organization and proficiency leveraging internal systems & defined processes. Technical (Required) Familiarity with the concept of Data-as-a-Service (DaaS). Ability to translate technical processes to non-technical customers. Experience in working closely with product and services functions to support requirements elicitation. The ability to adapt as new technologies emerge or new customer requests come in. Understanding of basic data model concepts Experience with rest APIs Technical (Nice to have) Familiarity with Python in the context of data transformation. Experience with Snowflake. An understanding of data pipelines The ability to query data tables using SQL.

Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Looking for resource who is having hands on experience in Purchase, Commercial and exposure/experience to Casting and Fabrication. Should have team handling experience with minimum of 7-10years Overall 15+years of work experience is required. Qualification :- BE/B.Tech With Relevant Work Experience Is Required. Manages function and staff responsible for procurement of materials and services needed in the manufacturing process. Responsibilities Defining and communicating rules for supplier bids and managing high-impact purchases. Evaluating the qualification of suppliers and negotiating prices. Managing daily activities associated with requesting quotes, issuing purchase orders, invoice/contract approval, grief resolution, job instruction, vendor contacts, supplier quality/delivery, record keeping and all other purchasing related activities. Assessing purchasing decisions through the analysis of historical and market information; recommending improvements. Managing the quality of purchased goods and services based on specified requirements. Solving major supplier related problems. Degree Requirement Degree or equivalent experience desired Skill Descriptors Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization. Level Extensive Experience: Interprets results of quantitative and statistical tools and explains results to others. Develops programs for motivating personnel to meet or exceed quality goals. Communicates key benefits of a quality management process. Conducts and directs quality reviews. Develops expertise in quality assurance tools, techniques, and standards. Develops quality assurance processes based on Six Sigma, ISO 9000 or Baldrige principles. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Level Working Knowledge: Works to achieve win-win in negotiations, rather than taking a win-lose approach. Focuses on issues rather than personalities. Uses active listening and probing techniques to surface problems, issues, and interests. Demonstrates a willingness to examine own position. Presents own position and listens attentively to position of others. Audit and Compliance Function: Knowledge of major responsibilities and tasks of Audit and Compliance (A&C) function; ability to manage the operation of A&C function in various business environment. Level Working Knowledge: Summarizes the mission, vision and objectives of the A&C function. Works with the major units and sub-functions of the A&C organization. Implements the basic A&C technology used within the organization. Participates in meetings regarding relevant regulatory considerations and agencies. Explains the major A&C programs, initiatives and issues currently being addressed. Business Intelligence: Knowledge of business intelligence; ability to utilize business processes and technologies for gathering, storing, analyzing, and providing access to data that helps the organization make better business decisions. Level Working Knowledge: Works on business intelligence projects in a limited environment. Follows relevant BI ethics codes, standards, policies and practices. Researches and reports on beneficial BI usage in different departments or environments. Uses BI tools to produce management reports. Assists in the application of BI to new business situations. Category Management: Knowledge of category management within an organization's goods and services sector; ability to use this knowledge to analyze and improve the end-to-end procurement process and maximize business profitability. Level Working Knowledge: Assists senior category professionals in creating categories based on spend analysis, market analysis, and other stages of the category management lifecycle. Follows established procedures, guidelines, and approval level requests to perform procurement activities. Identifies and documents challenges related to category management. Participates in defining goals, KPIs, and objectives of the assigned category. Utilizes basic tools and technologies to analyze procurement management data. Supplier Management - MFG: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice. Level Working Knowledge: Follows procedures in carrying out routine supplier management tasks. Uses electronic systems or tools to record/retrieve supplier information and carry out transactions with suppliers. Resolves routine supplier issues; escalates non-routine issues up chain of command. Researches alternative vendors or suppliers; participates in supplier selection. Works with suppliers to ensure that purchases meet delivery date and quality specifications. Purchasing Tasks and Activities: Knowledge of policies, regulations and processes of purchasing; ability to use practices and procedures for procurement of materials, components, equipment and services. Level Extensive Experience: Works with the implementation of complex purchasing programs and tasks. Advises on the appropriate solutions to complex purchasing activity problems. Monitors the effectiveness of procurement policies and strategies in high cost purchases. Improves procurement processes to maximize products or services efficiency and effectiveness. Teaches others how to use advanced technologies and tools for purchasing activities. Evaluates issues and considerations for purchasing various goods and services. Posting Dates: July 10, 2025 - July 19, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community.

JOB DESCRIPTION: Job Summary:Inbound customer services calls, Back office, Email, E-Com and Outbound for Retail and Banking Processes. Broad Responsibilities/ Major Deliverables:· Taking/Handling Inbound Customer calls, Outbound calls, Emails, Chat · Listening to and understanding the customer’s requirements · Provide product / service details & benefits to Customers · Providing end to end solutions to the customer · Asking the correct questions – probing and prompting the customer wherever required · Timely and accurate capturing all the information given by the customer · Timely follow up with Brands as per Escalation matrix till closure · Staying current with knowledge of products/ processes & services offered by the client · Ensure full adherence to all the quality parameters and SOP · Cooperate with other Team members, SMEs and Team Leaders. Ensure 100% adherence to schedule · Escalating the call to the team leader / manager, wherever desirable · Handling irate / demanding customers where necessary, in a tactical manner

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Career Area: Procurement Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a skilled Category Buyer(Packaging) to join our Business & Solutions (GSND) -Finance Services Division. The incumbent would be responsible for providing supply network solutions expertise, using Quality, Cost, Logistics, Development, and Management (QCLDM) to deliver maximum value. The preference for this role is to be based out of Whitefield Office, Bangalore, India What You Will Do Job Roles and Responsibilities This position is a Category Buyer responsible for the procurement of Packaging. Reporting directly to the Category Manager, this role will work with operational and packaging solutions teams to define business requirements and drive global strategy that supports overall organizational objectives. Key work activities include strategy development, managing a network of service providers, strategically sourcing to meet operational objectives, bidding process, contracts administration, performing category analytics and driving supplier performance. Additionally, this Buyer role is expected to further the develop sourcing strategies for the segment, utilizing subject matter expertise to effectively identify areas to differentiate the supply base and optimize the packaging network, helping to assure supply and contain cost for the enterprise. The role requires a strong communicator capable of working solutions to complex problems for internal process partners and customers, keeping them informed of progress and working closely with them to ensure all requirements are met. Relationship building and management at senior levels with the suppliers is also expected that will foster trust, professionalism and continuous improvement. Developing, managing and executing the category strategy managing policies, agreements, source catalogs, and special procurement programs. Recognizing the potential for cost decreases, inventory reductions and quality improvement, as well as responsibility for soundness of business proposals and risk assessment. Procure packaging material that meet Cat’s complex global operational and procurement standard requirements. Key focus around strategic sourcing to ensure capacity, service and market price objectives are met. Recognizing the potential for cost decreases, inventory reductions and quality improvement, as well as responsibility for soundness of business proposals and risk assessment. Acting as the liaison between the organization and the supplier to communicate information explicitly, while considering production business demands and suppliers' conditions. Documenting the suppliers' performance on time sensitiveness and production; maintains a strong relationship with suppliers. Leads contract negotiations with packaging providers to achieve service and product requirements that meet operational objectives and in accordance with Caterpillar’s long-term strategy. Works with various basic components of strategic sourcing, such as data analysis, market research, commodity indexation and purchasing budgets examination. Works with different external suppliers to address critical issues and resolves major problems for implementing supplier relationship management practices. What You Will Have Bachelor’s degree in supply chain, Business, or related field Data Analytics: Knowledge of techniques and processes for inspecting, cleansing, transforming, and modeling data; ability to discover useful information, draw logical conclusions, and support decision-making. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Interpersonal Relationships: Being comfortable working individually as well as in a team environment. Working with suppliers and customers. Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. This position requires candidate to work a 5-day -a -week schedule in the office What Will Put You Ahead (Preferred Skills): Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. General knowledge in Project Management Six Sigma, Lean, and/or American Production and Inventory Control Society (APICS) certifications Skills Desired: Data Analytics : Knowledge of techniques and processes for inspecting, cleansing, transforming, and modeling data; ability to discover useful information, draw logical conclusions, and support decision-making. Level Extensive Experience: Advises stakeholders on the relationship between financial, performance, and operational data used in business data analytics. Anticipates operational challenges of data collection and its integration with decision-making. Identifies correlations that reveal trends and determine conditions. Evaluates the quality of data collected and the effectiveness of data analysis methods for evaluating business performance. Interprets potential risks, threats, and opportunities involved with predictive modeling. Directs the implementation of business data collection processes and educates junior employees on new data sources. Effective Communications : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Level Working Knowledge: Explains impact of interactions with individuals and groups. Identifies roles and responsibilities for self and others. Demonstrates an understanding of alternative points of view. Collaborates with departmental associates and management. Adapts interaction style to situations and people. Negotiating : Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Level Working Knowledge: Works to achieve win-win in negotiations, rather than taking a win-lose approach. Focuses on issues rather than personalities. Uses active listening and probing techniques to surface problems, issues, and interests. Demonstrates a willingness to examine own position. Presents own position and listens attentively to position of others. Contracts Management and Administration : Knowledge of policies, standards and processes of how to manage and administer contracts; ability to use proper processes and practices for managing and administering a variety of contractual agreements. Level Working Knowledge: Administers locally relevant contracts for the department. Implements organizational protocols and procedures for contracts management. Explains the types of information required before a contract is signed. Reviews contracts to ensure compliance with contract specifications and regulations. Assists in creating files of relevant information for specific vendors, customers, or contracts. Purchasing Tasks and Activities : Knowledge of policies, regulations and processes of purchasing; ability to use practices and procedures for procurement of materials, components, equipment and services. Level Working Knowledge: Records documents of purchasing tasks and activities, such as orders, bidding. Uses available procurement systems and tools. Ensures compliance with procurement regulations and contract specifications. Works with basic purchasing related tasks and activities. Adheres to various requirements and steps of the procurement process. Supplier Relationship Management: Knowledge of supplier relationship management concept and strategies; ability to address critical issues to meet supplier needs and maintain engaged, partnering relationship with suppliers. Level Working Knowledge: Adheres to organizational policies and codes for supplier relationship management. Communicates with suppliers about contract preparation and negotiation. Documents and analyzes problems and challenges in supplier relationship establishment and management. Monitors satisfaction levels of the organization's important suppliers on a regular basis. Works with different external suppliers to address critical issues and resolves major problems for implementing supplier relationship management practices. Strategic Sourcing: Knowledge of strategic sourcing methods, technologies and processes; ability to analyze, improve and re-evaluate organizational procurement process continuously. Level Working Knowledge: Works with various basic components of strategic sourcing, such as data analysis, market research and purchasing budgets examination. Participates in enhancing institutional sourcing process continuously including identifying improvement opportunities. Conducts strategic sourcing activities in a limited environment. Follows relevant standards, policies and practices regarding strategic sourcing. Assists senior sourcing professionals with strategic sourcing in multiple environments. What You Will Get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar ‘s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers Caterpillar is an Equal Opportunity Employer (EEO) EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: July 9, 2025 - July 22, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community.

At Prodigal, we’re reshaping the future of consumer finance. Founded in 2018 by IITB alumni, our journey began with one bold mission: to eradicate the inefficiencies and confusion that have plagued the lending and collections industry for decades. Today, we stand at the forefront of a seismic shift in the industry, pioneering the concept of consumer finance intelligence. Powered by our cutting-edge platform, Prodigal’s Intelligence Engine, we’re creating the next-generation agentic workforce for consumer finance—one that empowers companies to achieve unprecedented levels of operational excellence. With over half a billion consumer finance interactions processed and a growing impact on more than 100 leading companies across North America, we’ve established ourselves as the go-to partner for organizations that demand more from their AI solutions. Our unparalleled experience, coupled with our trusted customer relationships, uniquely positions us to build generative AI solutions that will revolutionize the future of consumer finance. At Prodigal, we are driven by a singular, unrelenting purpose: to transform how consumer finance companies engage with their customers and, in turn, drive successful outcomes for all. About The Role We're looking for a Technical Support Engineer who will serve as the critical bridge between our support team and our engineering team. As our AI-powered solutions grow in complexity and adoption, we need someone who can understand technical issues at a surface level, empower our support staff with the right tools and knowledge, and ensure our engineering team focuses on building rather than debugging customer configurations. You'll be the technical detective who can read CloudWatch logs, understand API responses, debug and translate complex technical findings into clear guidance for our support team. This role is perfect for someone who loves problem-solving, has technical curiosity, and enjoys enabling others to deliver exceptional customer experiences. 🏆 Responsibilities Support Team Enablement: Partner with support staff to investigate and resolve customer issues Ask probing questions/ technical questions to understand the problem/ issue in order to debug quickly Help craft clear, customer-friendly explanations of technical issues and resolutions Train support staff on common technical patterns and troubleshooting approaches Technical Investigation Analyze CloudWatch logs, application logs, and monitoring dashboards to identify root causes Understand API integrations and identify configuration errors vs. actual bugs Perform basic SQL queries to investigate data-related customer issues Collaborate with engineering team when genuine bugs or complex issues are identified Process & Documentation Build and maintain internal runbooks and troubleshooting procedures Document common customer issues and their resolutions Contribute to improving our support processes and customer experience Help identify patterns in customer issues to prevent future problems Escalation Management Help support team determine when issues require engineering intervention vs. customer education Provide detailed technical context when escalating to the engineering team Support the follow-up process on escalated issues to ensure resolution Potential for direct customer communication as the role evolves ✅ Requirements Education & Experience: B.E/B.Tech/B.Sc. in Computer Science, Information Technology, or equivalent 2+ years of experience in technical support, customer success, or related field Experience supporting B2B SaaS products preferred US shift of 6pm IST to 3am IST Preferred location: Mumbai or Bengaluru (hybrid) Technical Skills Proficiency in reading and interpreting application logs and error messages Basic understanding of APIs, HTTP status codes, and JSON responses Familiarity with cloud platforms (AWS preferred) and monitoring tools Experience with ticketing systems and customer support tools Essential Qualities Strong problem-solving and analytical thinking abilities Excellent communication skills for internal collaboration and knowledge transfer Ability to translate technical concepts into simple, actionable guidance Collaborative mindset and patience when coaching support team members Curiosity and willingness to learn new technologies and processes Professional Growth 🎁 What we offer Direct exposure to cutting-edge AI and machine learning applications in finance Opportunity to build processes and documentation from the ground up Close collaboration with engineering and product teams Clear path for growth into more technical or leadership roles Team & Culture World-class team - Learn from (and teach) some of the brightest people from BCG, Deloitte, EY, Blackstone, Meta, Amazon, and IIT/IIM/BITS alumni Continuous education - We sponsor training materials, books, courses, and exam fees for role-related upskilling Entrepreneurial environment where your ideas and improvements are valued Job Benefits GenAI experience – Work directly in the innovative field of GenAI, shaping groundbreaking projects that redefine consumer finance intelligence. World-class team - You'll get the chance to learn from (and teach) some of the brightest and most skilled people you'll ever meet. Our team members have been part of BCG, Deloitte, EY, Blackstone, Meta, Amazon and are IIT, IIM, BITS alumnus. Continuous education - As relentless seekers of knowledge, we sponsor and support any training materials, books, courses, and exam fees for upskilling yourself in areas related to your role - but that's not where it ends. If you make a good case for some extra learning, we're delighted to foot the tab. Food at the office – Meals are on us. We won't let your stomach grumble while you hustle. Health insurance - Health always comes first. The health of your family is as important to us, as it is to you. We offer insurance coverage for both you and your family. Flexible schedule - We're not a "clock in, clock out" company. Morning person? Start work while the world's still sleeping. Night owl? Ramp things up while others are winding down. You're fully trusted to create the right conditions for your own personal peak productivity. We only ask that you be available to your teammates for seamless collaboration. Generous leave policy - Take all the time you need to recharge your batteries - no cap on vacation here. Because a rested, relaxed, and refreshed mind is a happy and effective mind. Recreation & team activities – We regularly indulge in friendly football, table tennis, cooking sessions and challenge each other to do those extra push ups or chug that 4th drink (of course that’s Nimbu Pani). From day 1, Prodigal has been defined by talented, humble, and hungry leaders and we want this mindset and culture to continue to blossom from top to bottom in the company. If you have an entrepreneurial spirit and want to work in a fast-paced, intellectually-stimulating environment where you will be pushed to grow, then please reach out because we are looking to build a transformational company that reinvents one of the biggest industries in the US. To learn more about us - please visit the following: Our Story - https://www.prodigaltech.com/our-story What shapes our thinking - https://link.prodigaltech.com/our-thesis Our website - https://www.prodigaltech.com/

Work Dynamics What This Job Involves JOB AIM Executive, Meetings & Events Planning will be responsible for managing offsite Meeting & Events Planning in the respective location. Responsibilities Off-Site Event Logistics: Considers Venue, Capacity, Service, Audio Visual and Food & Beverage to select the best location for Meetings & Events. Provides detailed logistical information to the selected venue(s) for appropriate cost estimates and proposals. Negotiates with venue(s) to obtain services within the client budget. Off-Site Catering Determination: Assist requesters in the decision process of selecting Food and Beverages for off-site events through suggestive selling. AV Confirmation: Uses probing questions to determine Audiovisual (AV) needs for events. Communicates this information to service providers. Additional Service Determination: Facilitates requests for miscellaneous services (e.g. decorations, entertainment, meeting materials, signage, meeting activities, transportation, hotel accommodations.), and manages all logistical coordination of these details. Communication: Communicates and confirms all meeting details to host and/or requester, as well as to Service Providers prior to day of meeting. Maintain accurate and complete records utilizing the OSEM (Off-Site Event Management) database used by all off-site event planners globally. Manages changes to meetings as they occur, and reconfirms details as necessary. Determines need for accelerated levels of communication via use of resumes or by conducting pre cons with selected venues operational staff. Promptly answers incoming phone calls and responds to voice mails and electronic mail within 48 hours. Attends all off-site event planning team meetings. Event Execution: Acts as a liaison between host and/or requester and service providers to assure the achievement of guest expectations. Event Planners will monitor offsite complex and VIP events based on size and degree of details. Tracking/ Reports: Report monthly SLA data. On-Site Event Coordination Back Up: Coordinate Off Site Events related to On-site Events as needed by On-Site Team (e.g. private dinner reservations, hotel accommodations, outings, etc.) Managing Event Budget: Manage the budget for the requester’s event. Ensure valid project number prior to processing order. Keep the customer apprised of any financial issues encountered in the planning and execution stages. Processes invoices or reconciles charges following the completion of the meeting or event. Teamwork/Expectations: Respond to internal and external customers in a timely and professional manner. Part of a positive working environment by maintaining a professional, friendly, and respectful attitude. Maintain a "teamwork philosophy" by contributing equally, taking initiative, provide support, following through on tasks, and communicating openly and honestly. Contribute to practice knowledge sharing within the team and within the department Manage Client Visits: Booking the Boardroom Respond to Client visit requirements within 4 hours of receiving the communication. Coordinate with operations/vendors in executing the event requirements. Getting the room cleaned. Standard Board room Setup Manage client ground transportation. Flower arrangement Food order as per the request. Menu Tents Name Tents Visitor passes Feedback from client Collate all event related costing based on consumption. Get approval for all expenses end of every event. Process bills and ensure payments are made. Take necessary action in case of any shortfalls in the arrangements made. Manage Internal Events: Booking the Auditorium/Cafeteria Coordinate with operations in executing the event requirements. Getting the space cleaned and arranged as per the requirement. Food order as per the request. Getting the A/V and entertainment requirements done through vendors as per the requirement. Provide information on Vendor passes Get pre approvals/PO for the arrangements to be confirmed. Receive Feedback from client Collate all event related costing based on consumption. Get approval for all expenses end of every event. Process bills and ensure payments are made Take necessary action in case of any shortfalls in the arrangements made Manage Projectors Ensure all the meeting projector requests of the respective facility is responded to. Sounds Like You ??To apply you need to be: JOB PROFILE Qualification :Degree / Diploma Industry Type :Hospitality/ Entertainment Overall Experience :0 – 2 years Industry Experience :0 – 1 years Technical Skills :MS Office & Mail communication Generic Skills :Communication, Interpersonal Behaviors :Achievement level, Team work, Learning attitude & Positive thinking Language Known : English, Hindi What we can do for you: At JLL, our purpose is to shape the future of real estate for a better world.We make sure that you become the best version of yourself by helping you realise yourfull potential in an entrepreneurial and inclusive work environment. We will empower you rambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today

Career Area: Procurement Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a skilled Associate Procurement Professional (Supply Network Specialist) to join our Asia RI Region -GFSD, Bangalore Team. The preference for this role is to be based out of Thiruvallur-RIOP CIPL Plant What You Will Do Job Roles and Responsibilities Developing, managing and executing the category strategy managing policies, agreements, source catalogues, and special procurement programs. Recognizing the potential for cost decreases, inventory reductions and quality improvement, as well as responsibility for soundness of business proposals and risk assessment. Acting as the liaison between the organization and the supplier to communicate information explicitly, while considering production demands and suppliers' conditions. Documenting the suppliers' performance on time sensitiveness and production; maintains a strong relationship with suppliers. Data Analytics Collects required data through various data sources and documents them for evaluating trends and activities. Assists in preparing charts, graphs, tables, and other tools to represent the results obtained from data analysis. Effective Communications Delivers helpful feedback that focuses on behaviors without offending th Listens to feedback without defensiveness and uses it for own communic Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Interpersonal Relationships Explains impact of interactions with individuals and groups. Identifies roles and responsibilities for self and others. Demonstrates an understanding of alternative points of view. Collaborates with departmental associates and management. Adapts interaction style to situations and people. Negotiating Works to achieve win-win in negotiations, rather than taking a win-lose approach. Focuses on issues rather than personalities. Uses active listening and probing techniques to surface problems, issues, and interests. Demonstrates a willingness to examine own position. Presents own position and listens attentively to position of others. Contracts Management and Administration Administers locally relevant contracts for the department. Implements organizational protocols and procedures for contracts management. Explains the types of information required before a contract is signed. Reviews contracts to ensure compliance with contract specifications and regulations. Assists in creating files of relevant information for specific vendors, customers, or contracts Purchasing Tasks and Activities Records documents of purchasing tasks and activities, such as orders, bidding. Uses available procurement systems and tools. Ensures compliance with procurement regulations and contract specifications. Works with basic purchasing related tasks and activities. Adheres to various requirements and steps of the procurement process. Strategic Sourcing Works with various basic components of strategic sourcing, such as data analysis, market research and purchasing budgets examination. Participates in enhancing institutional sourcing process continuously including identifying improvement opportunities. Conducts strategic sourcing activities in a limited environment. Follows relevant standards, policies and practices regarding strategic sourcing. Assists senior sourcing professionals with strategic sourcing in multiple environments. What You Will Have Candidate should have 4 to 5 years of work experience Candidate should be from B.E / B. Tech Background Hands on experience and understanding of QCLDM, Logistics, Assurance of supply, source catalogues etc Good communication & Interpersonal skills Experience with Supplier Relationship Management Good communication & Interpersonal skills work timing will be from 7:45AM to 4:45 PM (General shift) The position requires the candidate to work a 5-a day -week schedule in the office. Skills Desired: Skill Descriptors Data-driven Decision Making: Knowledge of the data-driven decision-making process and associated tools and techniques; ability to gather and analyze data to make organizational decisions that align with strategic business objectives and goals. Level Working Knowledge: Applies an assigned technique for data-driven thinking in a Decision-Making process. Discerns between "signal" and "noise" when interpreting data. Identifies, obtains, and organizes relevant data and ideas. Participates in the process of choosing KPIs and metrics to influence decisions. Utilizes the basic data collection and evaluation tools and techniques. Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Basic Understanding: Names specific tools or techniques that can be used to support the analytical thinking process. Describes specific software applications or products used for business analytics. Gives examples of how analytical thinking has been used to resolve problems. Helps others research and learn more about business analytics tools and applications. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Level Working Knowledge: Provides input for Gantt or PERT charts or their equivalent to track project progress and status. Under guidance, plans and estimates simple projects. Assists in detailed project plans including cost, schedule, and resource requirements. Obtains information from stakeholders during the planning stage of a project. Produces standard project status reports. Procurement: Knowledge of buying and procurement; ability to work with organizational strategies and practices, and use tools for buying goods, supplies, equipment and services needed to conduct business. Level Basic Understanding: Identifies the major steps and critical paths in a purchasing cycle. Explains the basic concepts and responsibilities of institutional purchasing. Describes the major types of materials, products or services purchased by the organization. Identifies the basic tools used for maintaining procurement information and records. Knowledge of a Specific Procurement System: Knowledge of the features, functions and operations of a specific procurement system; ability to develop and use tools, techniques, and practices for a specific procurement application. Level Working Knowledge: Uses the system to process routine purchase orders and payments. Communicates with professionals to understand various procedures for a specific procurement system within the organization. Troubleshoots common applications or data problems for a specific procurement system. Uses software to monitor the status and shipment of orders. Maintains inspection records, photographs, and important documentation of procurement system. Purchasing Tasks and Activities: Knowledge of policies, regulations and processes of purchasing; ability to use practices and procedures for procurement of materials, components, equipment and services. Level Basic Understanding: Identifies the basic tools used for maintaining procurement information. Identifies major types of products or services purchased by the organization. Explains the basic concepts and responsibilities of purchasing tasks and activities. Describes established procurement processes and standards. Logistics Management: Knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and materials; ability to understand, predict and control the movement of goods, materials and supplies. Level Working Knowledge: Uses tools, with guidance, to forecast delivery times, determine costs and assess performance. Works with logistics in a domestic environment. Maintains records of all shipments and invoices using an established system. Assists in the development of process flows to track lead time by activity. Participates in integrating logistics processes and developing effective networks. What You Will Get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar ‘s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers Caterpillar is an Equal Opportunity Employer (EEO) EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: July 8, 2025 - July 14, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community.

Walk In Details Walk In Date- 12th July 2025 Date In Time- 10:00 AM - 4:00 PM IST Venue- TELUS DIGITAL, Tower-6, UG Floor, Conduent Business Services, Infospace, Sector 135, Noida, Uttar Pradesh, 201304 Work Location: Sector 135, Noida Role & Responsibilities Performing inbound or outbound calling with best customer service experience to new and existing wireline residential customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Preferred Candidate Profile Educational Qualification : 10 + 2, Any management Graduate, Post Graduate Work Experience: 1 to 5 yrs ( Minimum 1 Year experience in International Inbound sales/Cross Sales/Outbound Sales (International BPO Only) for experienced candidates is required) Excellent communication in English. Comfortable with graveyard shifts . Perks and Benefits Salary: Upto 4.75 LPA. Variables as per performance Medicare Benefits Both side cab facilities. Medical Insurance Life Insurance

We are seeking a Senior Digital Analyst for the Marketing team in Thomson Reuters. This role is responsible for designing and delivering web analytics insights. This can include building reports/dashboards within Adobe Analytics utilizing calculated metrics and segments, investigating data quality, solving data anomalies, auditing the websites, producing customer and product funnels, designing tracking strategy for new or updated web experiences, testing to ensure tagging is functioning properly, and serving as a thought leader on topics related to digital commerce, lead generation, and marketing. About the Role In this opportunity as a Senior Digital Analyst, you will: Use web analytics/data to recognize patterns and trends to understand user behavior and identify improvement opportunities. Co-own digital feature wishlist(s) and roadmap with product managers, nurturing strong data-driven decision making; continuously draw insights to drive (or challenge) digital backlog. Partner with marketers and digital product managers to establish measurement plan and then work with developers/platform architects to deploy relevant analytics solutions to ensure right metrics, journeys, and events are captured. Collect business requirements and ask probing questions to fully understand business needs and how it relates to key performance measurements. Develop the analytics, measurement, and tracking strategy for the website and digital campaigns. Produce reports and digital dashboards to track website and campaign performance, business trends, customer behavior and other key success indicators for various operating units and management. Leverage business knowledge and analytical skills to translate complex results into clear insights and recommendations for decision-makers that will support continuous improvement to campaigns and website. Investigate data anomalies to identify root cause and find opportunities for either optimization or clean-up. Collaborate with team to ensure consistency of information and reports, share best practices, and develop systems knowledge. Serve as a trusted consultant for digital analytics strategy. Shift Timings: 12 PM to 9 PM (IST). Work from office for 2 days in a week (Mandatory). About You You're a fit for the role of Senior Digital Analyst, if you background includes: Bachelor’s or Master’s degree in Data Analytics, Economic, Mathematics, Statistics, Finance, Management Information Systems, Computer Science Engineering, or similar data centric disciplines. 6 to 8 years’ experience in marketing or digital analytics roles. 3+ years of hands-on web analytics experience with Adobe Analytics. Experience analyzing digital data including analyses such as customer journey mapping, website flow analysis, audience profiling/segmentation, cohort/mix analysis, digital channel analysis. Understanding of various concepts such as agile/scrum, A/B or multivariate testing, tag management, journey mapping, and segmentation. Strong work ethic, attention to detail, ability to own and drive work forward, communication. Positive attitude, adaptable to change. #LI-GS2 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology line of business, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you will utilize your in-depth knowledge of Microservices , java full stack development, data, analytics, applications, technical processes, and product management to lead multiple complex projects and initiatives, make key decisions for your team, and a drive innovation and solution delivery. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Implement best-in-class cloud-hosted low-latency/high-resiliency services to support the CCB-Risk Third Party Services group Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on Java full-stack development concepts and 5+ years applied experience Consolidate bullet points in this section. At least 10+ years applied experience. In addition, 3+ years of that experience should be in leading technologists to manage, anticipate and solve complex technical items within your domain of expertise. Design & build new applications utilizing leading edge technologies and modernize existing applications Hands-on professional experience coding Java applications using Spring Boot Hands-on professional experience designing, developing and deploying software components on AWS using common compute and storage services such as ECS, Lambda, S3, NLB/ALB, and Aurora RDS Must demonstrate strong analytics and troubleshooting skills Implement batch & real-time software components consistent with architectural best-practices of reliability, security, operational efficiency, cost-effectiveness and performance Collaborate with multi-national agile development, support and business teams to meet sprint objectives Experience leading a product as a Product Owner or Product Manager Experience building data pipelines and platforms in cloud (AWS, GCP, Azure) Preferred qualifications, capabilities, and skills Certified AWS Cloud Practitioner, Developer or Solutions Architect strongly preferred Experience using Terraform to deploy infrastructure-as-code to public cloud Experience with Linux scripting such as Bash, KSH, or Python

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an entry-level role focused on maintaining our clients' firewall infrastructures. Your main objective will be to ensure our Service Level Agreements (SLAs) are met with zero missed conditions. You'll be front-line support, handling standard and low-complexity incidents and service requests, as well as contributing to project work when needed. Daily, you'll monitor client infrastructure and solutions, quickly identifying and investigating problems and errors before or as they occur. You'll provide telephonic, ITSM ticket or chat support to clients, ensuring efficient and comprehensive resolutions of incidents and requests. By scheduling maintenance activities like patching and configuration changes, you contribute to a proactive approach in managing and optimizing workflows. You'll follow necessary handover procedures for shift changes to ensure service continuity and update existing knowledge articles—or create new ones. A key part of your role will be identifying opportunities for work optimization, including automation of work, request fulfilment, incident resolution, and other process improvements. You may also be involved in implementing and delivering disaster recovery functions and tests. To thrive in this role, you need to have: Entry-level experience with troubleshooting and providing support in security, network, DATA centre, systems, or storage administration and monitoring services within a medium to large ICT organization. Working knowledge of ITIL processes. Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools. Ability to communicate and work across different cultures and social groups. Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed. Positive outlook and ability to perform well under pressure. Eagerness to work diligently and extend hours when necessary. Client-centric approach, always putting clients at the forefront of interactions. Bachelor's degree or equivalent qualification in IT/Computing or demonstrated equivalent work experience. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Career Area: Procurement Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a skilled Associate Procurement Professional (Supply Network Specialist) to join our Asia RI Region -GFSD, Bangalore Team. The preference for this role is to be based out of Thiruvallur-RIOP CIPL Plant What you will do Job Roles and Responsibilities Developing, managing and executing the category strategy managing policies, agreements, source catalogues, and special procurement programs. Recognizing the potential for cost decreases, inventory reductions and quality improvement, as well as responsibility for soundness of business proposals and risk assessment. Acting as the liaison between the organization and the supplier to communicate information explicitly, while considering production demands and suppliers' conditions. Documenting the suppliers' performance on time sensitiveness and production; maintains a strong relationship with suppliers. Data Analytics Collects required data through various data sources and documents them for evaluating trends and activities. Assists in preparing charts, graphs, tables, and other tools to represent the results obtained from data analysis. Effective Communications Delivers helpful feedback that focuses on behaviors without offending th• Listens to feedback without defensiveness and uses it for own communic• Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Interpersonal Relationships Explains impact of interactions with individuals and groups. Identifies roles and responsibilities for self and others. Demonstrates an understanding of alternative points of view. Collaborates with departmental associates and management. Adapts interaction style to situations and people. Negotiating Works to achieve win-win in negotiations, rather than taking a win-lose approach. Focuses on issues rather than personalities. Uses active listening and probing techniques to surface problems, issues, and interests. Demonstrates a willingness to examine own position. Presents own position and listens attentively to position of others. Contracts Management and Administration Administers locally relevant contracts for the department. Implements organizational protocols and procedures for contracts management. Explains the types of information required before a contract is signed. Reviews contracts to ensure compliance with contract specifications and regulations. Assists in creating files of relevant information for specific vendors, customers, or contracts Purchasing Tasks and Activities Records documents of purchasing tasks and activities, such as orders, bidding. Uses available procurement systems and tools. Ensures compliance with procurement regulations and contract specifications. Works with basic purchasing related tasks and activities. Adheres to various requirements and steps of the procurement process. Strategic Sourcing Works with various basic components of strategic sourcing, such as data analysis, market research and purchasing budgets examination. Participates in enhancing institutional sourcing process continuously including identifying improvement opportunities. Conducts strategic sourcing activities in a limited environment. Follows relevant standards, policies and practices regarding strategic sourcing. Assists senior sourcing professionals with strategic sourcing in multiple environments. What you will have Candidate should have 4 to 5 years of work experience Candidate should be from B.E / B. Tech Background Hands on experience and understanding of QCLDM, Logistics, Assurance of supply, source catalogues etc Good communication & Interpersonal skills Experience with Supplier Relationship Management Good communication & Interpersonal skills work timing will be from 7:45AM to 4:45 PM (General shift) The position requires the candidate to work a 5-a day -week schedule in the office. Skills desired: Skill Descriptors Data-driven Decision Making: Knowledge of the data-driven decision-making process and associated tools and techniques; ability to gather and analyze data to make organizational decisions that align with strategic business objectives and goals. Level Working Knowledge: Applies an assigned technique for data-driven thinking in a Decision-Making process. Discerns between "signal" and "noise" when interpreting data. Identifies, obtains, and organizes relevant data and ideas. Participates in the process of choosing KPIs and metrics to influence decisions. Utilizes the basic data collection and evaluation tools and techniques. Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Basic Understanding: Names specific tools or techniques that can be used to support the analytical thinking process. Describes specific software applications or products used for business analytics. Gives examples of how analytical thinking has been used to resolve problems. Helps others research and learn more about business analytics tools and applications. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Level Working Knowledge: Provides input for Gantt or PERT charts or their equivalent to track project progress and status. Under guidance, plans and estimates simple projects. Assists in detailed project plans including cost, schedule, and resource requirements. Obtains information from stakeholders during the planning stage of a project. Produces standard project status reports. Procurement: Knowledge of buying and procurement; ability to work with organizational strategies and practices, and use tools for buying goods, supplies, equipment and services needed to conduct business. Level Basic Understanding: Identifies the major steps and critical paths in a purchasing cycle. Explains the basic concepts and responsibilities of institutional purchasing. Describes the major types of materials, products or services purchased by the organization. Identifies the basic tools used for maintaining procurement information and records. Knowledge of a Specific Procurement System: Knowledge of the features, functions and operations of a specific procurement system; ability to develop and use tools, techniques, and practices for a specific procurement application. Level Working Knowledge: Uses the system to process routine purchase orders and payments. Communicates with professionals to understand various procedures for a specific procurement system within the organization. Troubleshoots common applications or data problems for a specific procurement system. Uses software to monitor the status and shipment of orders. Maintains inspection records, photographs, and important documentation of procurement system. Purchasing Tasks and Activities: Knowledge of policies, regulations and processes of purchasing; ability to use practices and procedures for procurement of materials, components, equipment and services. Level Basic Understanding: Identifies the basic tools used for maintaining procurement information. Identifies major types of products or services purchased by the organization. Explains the basic concepts and responsibilities of purchasing tasks and activities. Describes established procurement processes and standards. Logistics Management: Knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and materials; ability to understand, predict and control the movement of goods, materials and supplies. Level Working Knowledge: Uses tools, with guidance, to forecast delivery times, determine costs and assess performance. Works with logistics in a domestic environment. Maintains records of all shipments and invoices using an established system. Assists in the development of process flows to track lead time by activity. Participates in integrating logistics processes and developing effective networks. What you will get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar ‘s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers Caterpillar is an Equal Opportunity Employer (EEO) EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: July 8, 2025 - July 14, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community.

The Service and Incident Management Manager will lead the Ameriprise Incident Management Team with Critical/Major incident management being the primary responsibility. This resource will be working with multiple teams across business and technologies to manage incidents and run bridges with the primary objective of reducing MTRS of incidents. Provide operational leadership and direction to technology operations team(s) including employees, contract personal and strategic vendor partners. Accountable for the availability and performance of applications and services and the seamless business consumption of them. Own production support, front-line management of incidents, small enhancements, and proactive/preventative testing and analysis (to include solution ideation, recommendation and implementation). Serve as escalation point and operational expert for issues, needs and operational requirements. Key Responsibilities Responsibilities Act with decisive confidence and exercise influence over a wide range of individuals at all levels of business and technical leadership Ensure incidents are fully documented both during and after the incident, including gathering and recording the full incident timeline of events Collaborate with multiple teams across business and technology to ensure processes are in compliance with guidelines Produce documents that outline incident protocols such as how to handle cybersecurity threats Production Support Prioritize incidents according to their urgency and impact to the business and escalate (technical and/or hierarchical) as needed Engage team, partners and stakeholders appropriately to ensure full collaboration, multiple viewpoints and full transparency Maintain a professional demeanor and attitude while being assertive when leading an incident investigation Apply technical acumen to ask the right questions, collect the responses, set actions based on information, and to follow-up with probing questions if the response does not fit the situation Establish and manage goals, reporting needs, key performance indicators / early indicators and dashboards for measurement of operation success Ensure operational readiness thru effective handoff of technologies and services into production Develop and/or oversee development of configurations, monitoring procedures and break/fix documentation Collaborate on system health evaluations to address performance issues and establish action plans Drive proliferation of existing technology investments and capabilities to enable business efficiencies Escalation point with vendors or users on current product capabilities and enhancement requests Escalation contact for assigned incident & problem workgroups. Monitor and perform routine performance/service-level audits to ensure optimal utilization. Accountable for scheduled and unscheduled operational maintenance tasks. Ensure escalation processes in place and utilized. Collaborate with technical teams, business partners, and vendors to advocate for assigned services/technologies, ensuring stable operations/production environment. Coordinate efforts of support teams (internal and/or vendor) to drive service restoration targets. Liaise with technology teams to develop corrective action or workarounds to resolve incidents Leadership Provide oversight and leadership to technology operations team Delegate and prioritize work to ensure effective execution of team/function deliverables Ensure knowledge transfer and cross-training of team to effectively support the business Develop and maintain a high-performing team through effective hiring, vendor partner management, coaching and performance management Develop, manage and champion policies and standards. Operational Requirements Provide insight into operational requirements / needs and funding conversations. Participate in the annual budget and project planning process. Review and approve vendor/supplier invoices, as applicable, to ensure services provided/business activity translates accurately to spend. Work with finance and business management teams to manage overall operational finance plan for voice & contact center technologies. Manage all business as usual changes work requests thru Service Catalog, critique volumes and trends on an ongoing basis. Respond to escalations and SLA misses Maintain Online knowledge cases for both users and technical support personal Vendor & Service Level Management Primary day-to-day liaison with suppliers and vendors for assigned portfolio(s) of applications/services. Required Qualifications Bachelor's degree in Computer Science or similar field; or equivalent work experience. 10 to 18 years of relevant experience required. Understanding of ITIL - Change, Incident, Problem, Knowledge Management Strong analytic skills including ability to identify patterns and potential issues Situation management and decision-making skills Exceptional written and verbal communication skills. Ability to multi-task and remain calm in critical situations Detail oriented Preferred Qualifications Certifications preferred: ITIL Foundation Certification Previous experience in a Critical/Major Incident Management role Experience working with the following tools: MS Office, ServiceNow, Power BI, JIRA, Confluence Experience with event correlation and interpretation, utilizing various monitoring tools (Dynatrace, SumoLogic) Solid understanding of business functional areas, systems, and capabilities Solid understanding of basic infrastructure design and operation Experience supporting applications within the Financial Services industry (e.g. broker-dealer, asset management, insurance, etc.). About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology