5195 Performance Management Jobs - Page 40

Talent Management ,Performance Management. Policy Development & implementation Provide HR support operations, employee engagement, policy implementation. HRMS Manage and maintain the HRMS, ensuring data accuracy and compliance.

Role & responsibilities We are looking for a passionate and execution-driven Training Manager to lead end-to-end training operations in Mother Hubs. This role is critical in embedding strong process capabilities, building a continuous learning culture, and directly influencing key operational metrics. Key Responsibilities: Design and manage the Mother Hub training calendar based on operational requirements and priorities. Ensure all new pickers complete simulation-based training and on-the-job training within 3 days, supported by Learning Zones and visual learning aids. Conduct monthly training needs identification in collaboration with MH leadership and take action on key skill or knowledge gaps. Execute refresher programs, new process trainings, product launch sessions, and other targeted learning initiatives. Conduct quarterly knowledge assessments across roles and reinforce critical processes where needed. Evaluate the impact of training through post-training performance data and implement corrective actions as required. Lead weekly training reviews with Mother Hub leadership and ensure timely closure of feedback and action items. Guide and review the performance of Process Trainers and Associate Trainers, and work closely with MH Operations teams to reduce damages, improve quality, and control shrinkage. Preferred Candidate Profile: 35 years of experience in training delivery, warehouse operations, or process excellence in supply chain or logistics environments. Strong understanding of MH processes such as inward, outward, inventory control, and liquidation. Experience in designing and executing on-floor training, simulation-based modules, and knowledge assessments. Ability to work closely with operations teams and influence outcomes through capability building. Proficiency in tracking training effectiveness using operational data. Strong communication, facilitation, and team management skills.

Role & responsibilities Strategic HR partner to senior leadership, aligning HR initiatives with business goals and culture. Lead end-to-end recruitment with a focus on data-driven talent acquisition and retention strategies. Handle employee relations, conflict resolution, and exit interviews to address and reduce turnover. Manage performance review systems, feedback loops, and development planning. Design and administer competitive compensation and benefits in line with market benchmarks. Ensure compliance with labor laws, internal policies, and manage payroll, attendance, and separations Preferred candidate profile MBA/PG in HR or related field with 20+ years of experience in core HR functions Experience in manufacturing/industrial sector preferred

Responsibilities: Team Leadership & Management: Lead, mentor, coach, and motivate a team of customer support representatives to achieve individual and team goals. Conduct regular one-on-one performance reviews, provide constructive feedback, and develop individual development plans. Manage team schedules, ensure adequate coverage, and approve time off requests. Participate in the recruitment, onboarding, and training of new team members. Performance Monitoring & Improvement: Monitor team performance against key performance indicators (KPIs) such as response times, resolution rates, customer satisfaction (CSAT), and quality scores. Analyze performance data to identify trends, root causes of issues, and areas for improvement. Implement corrective actions and initiatives to enhance team efficiency and effectiveness. Customer Issue Resolution: Act as the first point of escalation for complex or challenging customer issues that cannot be resolved by frontline team members. Intervene in difficult customer interactions to ensure satisfactory outcomes. Maintain a customer-centric approach, prioritizing customer needs and ensuring a positive experience. Quality Assurance & Training: Conduct regular quality audits of customer interactions (calls, emails, chat) to ensure adherence to quality standards and company policies. Identify training needs and collaborate with the training department to develop and deliver relevant training modules and refreshers. Process Optimization & Documentation: Identify opportunities for process improvements within the customer support workflow to enhance efficiency and customer experience. Contribute to the creation, updating, and maintenance of knowledge base articles, FAQs, and standard operating procedures (SOPs). Collaboration & Communication: Foster a collaborative and positive team environment. Liaise effectively with other internal departments (e.g., product, sales, engineering, QA) to resolve customer issues and provide customer feedback for product/service enhancements. Communicate effectively with both team members and senior management on team performance, challenges, and initiatives. Reporting: Prepare and present regular reports on team performance, customer feedback, and service trends to management.

1. Employee Relations 2. Performance Management 3. Compliance and Legal 4. Employee Engagement 5. Data Analysis and Reporting 6. Budget Management Min 4+ years within a manufacturing or plant environment. Strong knowledge of labor laws, regulations Required Candidate profile Excellent communication, interpersonal, and problem-solving skills. Proficiency in HRIS (Human Resources Information Systems) and Office applications.

To manage entire HR operations of the group Responsible for the talent and human resource strategy To drive strategic HR initiatives across departments Policy administration & Legal compliance Driving Employee Engagement & Recognition Designing performance linked incentive structure Responsible for employer branding & ensure best in class positioning To serve as HR business partner to Top leadership Candidate Profile More than 15yrs experience in Real Estate/Hospitality/Construction MBA HR from reputed business schools Engineering graduate will be an added advantage

Job Description: Lead and manage a team of customer support executives handling international voice, email, or chat processes Monitor team performance and ensure achievement of KPIs such as CSAT, FCR, AHT, and SLA adherence Provide guidance, coaching, and support to team members to improve performance and productivity Handle escalated customer queries and ensure prompt resolution Conduct regular team meetings, performance reviews, and feedback sessions Prepare daily/weekly reports and communicate updates to management Collaborate with quality, training, and workforce management teams to align on performance and goals Ensure process compliance and adherence to company and client policies Promote a positive work environment focused on customer satisfaction and team engagement

C-Electric Automotive Drives Pvt. Ltd. is looking for drive train Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Identifying manpower requirements, taking them up to the HR Head for approval Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process Creating and managing schedules, meetings, interviews, and other HR activities Reviewing CVs, shortlisting candidates and assisting in the recruitment process Liasioning with external recruitment agencies for closing positions on time Handling the orientation of new employees Conducting training sessions for old and new employees of the organization Ensuring that the employees are satisfied with their role in the organisation, the work environment Handling performance management procedure and appraisals is a key task in hr executive job description. Maintaining records, attendance and data of each employee and providing them to the management team when required Conducting exit interviews with outgoing employees. Handling employee grievances, if any and updating the employees with policies, compliances, and regulations Overseeing safety and health of the employees Handling the orientation of new employees is one of the key points that should be included in all hr executive job description Conducting SWAT analysis of each employee and counselling them on the areas that need improvement Handling and managing data/records of each employee of the organization.

We are seeking a highly motivated Wealth Management Intern to support in client research,business development, prospecting, follow-up, and organizing sessions. The role will require you to engage with potential clients, schedule meetings, and assist in the preparation ofpresentations. Additionally, you will contribute to business development initiatives and leadmanagement activities. Key Responsibilities: Business development and prospecting via email, calls, and social media to arrangeintroductory sessions. Follow up with clients and prospects, ensuring a streamlined communication processand timely scheduling of meetings. Assist in the preparation of presentations for client meetings and internal reporting. Organize and coordinate client sessions and business meetings. Develop strategies and business development initiatives. Requirements: Education: Currently pursuing or having completed an undergraduate degree. Strong desire to learn and grow within the wealth management sector. Key Skills: Excellent verbal and written communication abilities. Proficiency in PowerPoint and social media engagement. Highly organized, proactive, and detail-oriented. Benefits: Mentorship and guidance from industry professionals. Networking opportunities within the wealth management sector. Learning and development through hands-on experience.

1. Bachelor's Degree Or Relevant Experience. 2. 5+ Years Experience In Human Resources. 3. Strong Recruiting And Demonstrated Ability To Improve Talent Acquisition Strategies. 4. Demonstrated Expertise In Training Managers And Employees. 5. Strong Organizational, Critical Thinking, And Communications Skills. Responsibilities : 1. Recruit And Onboard New Hires Conduct Performance Management And Provide Feedback Manage Payroll And Benefits For Employees. 2. HRMS And Time Tracking Software Implementation And Running. 3. Design Compensation Benefits Packages. 4. Maintaining And Managing Employee Documents. 5. Act As The Point Of Contact Regarding Labor Rules Issues. 6. Manage Employees' Grievances. 7. Develop Fair HR Policies And Ensure Employees Understand And Comply With Them. 8. Implement Effective Sourcing, Screening, And Interviewing Techniques. 9. Assess Training Needs And Coordinate Learning Development Initiatives For All Employees. 10. Monitor The HR Department's Budget. 11. Create And Run Referral Bonus Programs. 12. Managing Employee Adherence To All The Company's Rules And Regulations. 13. Preparing Weekly/monthly Reports For The Management.

The Regional HR Head will be leading the end-to-end HR function for the assigned region, focusing on driving an HR strategy aligned with business goals. This leadership role includes overseeing HR Business Partnering, Talent Acquisition, Learning & Development, and Administration and handling the team. The incumbent will be responsible for strengthening the HR framework to support a dynamic and high-performance culture across the sales and support teams. Key Responsibilities: Lead and manage all HR activities related to the sales function in the designated region. Develop and implement HR strategies aligned with business objectives to support sales goals. Partner with sales leadership to identify talent needs and develop recruitment strategies. Oversee performance management, employee development, and training initiatives. Implement initiatives to enhance employee engagement, satisfaction, and retention. Ensure proper branch infrastructure, hygiene and compliance with employment laws regulations, and company policies within the sales function. Key Skills: Strong understanding of Sales HR practices. Proficiency in sourcing, assessing, and attracting top sales talent. Demonstrated ability to lead HR teams and influence sales leaders. Skill in designing and delivering sales-focused training and development programs. Strong verbal and written communication skills for effective stakeholder management. Proficiency in analyzing HR metrics to drive data-driven decisions. Knowledge of employment laws and regulations to ensure legal compliance. Experience and Education: MBA from the top tier colleges and with Consistent academic performance would be preferred. Minimum 7+ years of regional HR experience, preferably in sales or distributed workforce environments with Consistent academic performance

Responsibilities: * Allocate work to electricians on the field * Ensure that the work done by electricians in the field is timely, complete and proper as per guidelines * Lead & grow team * Collaborate with clients & stakeholders Annual bonus

Embed Square Solutions Pvt. Ltd. Job Position: HR Executive Company Name: Embed Square Solutions Pvt. Ltd. Location: Pune (Headquarter) Educational Qualification: MBA- (HR Specialization) Work Experience: 1 to 5 years of relevant experience as Generalist HR Job Description & Responsibilities: - • Manage recruitment life cycle, including posting job ads and conducting initial interviews. • Help onboard new employees and ensure proper documentation is completed. • Monitor and manage employee benefits, such as medical and dental plans. • Assist with payroll activities, including creating and maintaining employee records. • Assist with training and development activities, such as managing employee seminars or workshops & be responsible for the workplace environment. • Participate in the development & execution of crucial HR policies and procedures. • Research industry trends related to the organizations Human Resources Department. • Perform administrative tasks as needed, such as filing and data entry. • Provide support to the HR Head and Director as needed. Skills & Qualifications: - • StartUp-Enthusiast • Knowledge of Human Resources principles. • Excellent written and verbal communication skills. • Good organizational and time management skills. • Ability to work independently and as part of a team. • Proficient in Microsoft Office applications. • Ability to multitask and prioritize tasks as needed. • Analytical and problem-solving skills. • Detail-oriented with a customer service mindset. • Knowledge of applicable Labour laws and regulations. • Knowledge of Payroll systems and exposure to HRIS is a must. Please send your applications today at hr@embedsquare.com THANK YOU! www.embeds2.com

If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst work with Service line mangers and BM for running cost board every week Responsible for reviewing all request submitted to cost board from commercial review and supplier type Contract Management and commercial management of supplier contracts Manage and review supplier contracts for measuring service credits and ensure adherence to KPI s are met by supplier Review of SOW and providing commercial and operational observation Creatively apply business and technical knowledge to enable, support and Review all aspects of third party spends Develop and maintain communication at all levels across the organization to facilitate smooth and effective running of cost board operation and outcomes for WPB. Interface with the Business Manager in putting together third party demand; Run third party risk management forum for WPB and ensure the COO of WPB executes contract post such due diligence; Ensure 100 % compliance of all Third Party Risk Management policy for all suppliers used by WPB IT Run vendor governance and performance management forum for all strategic and high critical vendors of WPB IT Develop demand management of third party across WPB IT Create contracts calendar and renewal process for WPB IT Interface with WPB Delivery organization and Architects for third party spend management Requirements To be successful in this role, you should meet the following requirements: Experience with Contract Management and negotiation of contracts in IT and ITES company; Financial Services industry Excellent written and verbal communication skills; Good process analysis and problem solving skills; Ability to drive change and improvement to existing processes and to create new processes; Decision-maker considered and timely especially when under pressure; Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, third party consultants, technical experts across the whole department and business users; Willingness to own work and problems and see through to completion and to use own initiative to resolve issues, whilst dealing with a diverse range of people; Strong interpersonal skills, coupled with the ability to succeed within a matrix management structure and build and maintain global team relationships; Ability to work with resources based in other locations; Proven ability to prioritise workload effectively in line with business priorities; Can Do attitude. Willing to turn a hand to whatever task is required; Ability to work with minimal supervision, work independently, proactively and under pressure against multiple deadlines and to contribute to a larger team; to have flexible approach to responsibilities; Self-motivation, and a proven rapid learning capability in a changing environment are essential; Drive and tenacity to ensure change is effectively implemented in a matrix environment; Committed to personal and professional development.

Shapes and executes an overall marketing strategy. Communicates this strategy to the marketing team and other business units. Coordinates with sales management in order to ensure alignment of marketing and sales strategies. Evaluates past programs/events and develops new programs in order to generate tours and meet or exceed goals. Participates in the performance management, coaching, recruiting, and selection of the marketing workforce, and develops compensation plans that will maximize productivity. CANDIDATE PROFILE Education and Experience Bachelors degree or 4 years of equivalent work experience; minimum 2 years experience in a similar position. Required Qualifications Proficiency in reading and writing English (additional language required for certain positions). Successful Candidates Will Be Willing To: Work in close contact with the general public in sales and marketing situations that require strong communication and customer service skills. Openness to adapt to different cultural contexts based on location Must be willing to work weekends and holidays as required by business needs. JOB SPECIFIC TASKS Developing & Executing Marketing Strategy Develop and implement strategic plans to include budget considerations, site goals, and forecasts for appropriate activities. Verify that pricing and communications regarding previews are consistent across all channels. Develop tour generation program initiatives, including but not limited to owner referral and reload programs, off-site locations, and travel partner promotions. Collect and analyze competitive intelligence (e.g., marketing programs/campaigns) to assist in the enhancement and development of current and future marketing strategy. Responsible for managing and implementing appropriate marketing mix to ensure attainment of overall marketing costs. Managing Tour Flow & Guest Experience Manage the sales floor to verifythat guest tour flow is efficient and conducive to sales presentation discussions and purchase deliberations. Manage activation process from sites perspective (own and resolve challenges as they arise). Monitor guest experience survey data, publish results for associate review, and follow up as appropriate. Developing Programs for Generating Traffic Flow/Business Coordinate with marketing operations and other site marketing programs on new initiatives to increase production in channels. Develop strategies and incentive programs to meet or exceed budgeted numbers. Identify trends when production is not meeting budget expectations and implement solutions. Conduct performance and cost analysis of past programs/events (including budget considerations and contractual provisions) and make recommendations to improve and enhance future programs/events. Maintaining, Analyzing, & Communicating Key Reports Use reports on individual and team production performance (e.g., Confirmations-Experiences per guest, volume-per-guest [VPG], close rate, employee satisfaction, Regional Customer Experience Report, Site Daily Flash). Conduct competitive market analysis (e.g., cost per tour, development plans, and marketing cost by channel and effort). Monitor Budget versus Actual Results (BUVARS) by department and channel and prepare summaries of results for management (e.g., site, regional, and sales and marketing leadership). Monitor reports across channels to determine focus for generating tours. Managing External Relationships Negotiate contracts and work with vendors. Managing Relationships External to Marketing Discuss action plans with the sales department to ensure that vendor partnerships will help drive sales. Build and maintain relationships between sales management and the marketing department to ensure there is a clear understanding of eligibility requirements or details of participation for generating tours. Share marketing information and strategy with sales force. Coordinate closely with sales management on process for addressing guest eligibility issues, tracking and discussing related trends. Build partnerships with resort operations, hotel linkage , OPC vendors, etc, where applicable. Coordinate and prepare with Director of Sales quarterly business objectives. Managing & Developing the Sales & Marketing Workforce Prepare for and conduct team meetings. Measure the performance of marketing executives/team leaders against goals and hold them accountable. Provide one-on-one coaching and mentoring to team associates. Reward and recognize associate performance (e.g., way-to-go letters, personal bests, top three per channel, top VPG, attendance, special contribution, top three total packages). Motivate associates to increase production and performance (e.g., through contests, Special Performance Incentive Funds [SPIFs], motivational e-letters). Observe and identify associate areas of strength and development opportunities (e.g., through ride-alongs, shadowing, monitoring). Develop and/or update sales training manuals and sales process enhancements (e.g., Eagle Flight Plans, Resource Guides). Conduct formal performance reviews and use this information to create individual development plans, career paths, and promotion development plans. Manage associate performance, developing performance plans for associates below expectation (progressive discipline). Identify and respond to the needs/questions/issues (both work and non-work related) brought forth by team associates. Mediate conflict in and between teams (e.g., within marketing teams, between marketing and sales teams). Provide guidelines for empowering associates to make decisions regarding guest experience and service issues. Deliver and coordinate various training programs. Develop and review policies and procedures pertaining to work flow, lead distribution, reward, recognition, and discipline. Create an awareness and understanding of policies and procedures for conducting business (e.g., Flight Plans, Local Standard Operating Procedures). Participate in recruiting (e.g., make internal announcements to managers in order to generate referrals, monitor online and print ads, respond to calls and emails from potential applicants). Participate in selection processes (e.g., interviewing). Develop compensation plans for marketing teams that maximize production. Contributing to the Management of the Enterprise Understand and abide by state and federal regulations around marketing activity (e.g., state marketing matrix, national Do Not Call registry [DNC]). Update plans and actions to prepare for management meetings. Perform other duties as assigned. .

Job Summary: This role is part of the field experience product portfolio, which will focus on bringing together data and technology capabilities to allow for the organization to become data-driven and insight-led in every decision to drive revenue and growth. This combined Product Manager and Portfolio Tools Associate Director is a key role within the broader field experience team which focuses on orchestrating better customer relationships through a cohesive product portfolio to enhance the end-to-end experience of field teams. The ideal candidate will take accountability for identifying opportunities for growth and innovation, ultimately driving a product vision, strategy, and corresponding roadmap for a Global Product. They will lead product discovery by leveraging data, research, and market analysis, then liaising with stakeholders and working closely with cross-functional teams throughout the software development life cycle to ensure effective rollout of new features in markets all over the world. Additionally, with responsibility for Portfolio Tools and line management responsibility for 2 Tools Administrators, they will be focused on the demand management for enabling tools (e.g. AHA & JIRA) in support of the Commercial Pharma & Tech organization which, through technology, services, and solutions, facilitates our global pharmaceutical business. This will give you an opportunity to work with multiple global Tech teams and demonstrate leadership to drive evolving tech capabilities and initiatives. Key Responsibilities: Global Product Management: Manage a global product backlog, prioritizing features and enhancements based on business value and strategic alignment Collaborate with stakeholders across markets to gather requirements and ensure the Product meets diverse regional needs Work closely with the development team to define user stories, acceptance criteria, and product specifications Serve as the primary point of contact for Product related queries and issues from global markets Analyze Product performance metrics and user feedback to identify areas for improvement Portfolio Tools: Accountable for a portfolio of tools related to demand management and other product and project management capabilities across Pharma Tech, fostering collaboration with Tech colleagues from diverse disciplines to establish a clear vision, strategy, and roadmap. Oversee the procurement and distribution process for licenses of tools such as Copilot, Mural, and Salesforce on a global scale for the entire organization. Own and manage user-focused Tools support service, ensuring agility, scalability, and high satisfaction. Lead and manage the processes for coordinating demand from product owners and regional Tech leads into the central platform delivery teams, through the implementation and enhancement of streamlined operational processes and performance management systems. Enhance the effectiveness and efficiency of product and platform teams by supporting the development, implementation, and management of governance frameworks, demand management strategies, and visualization of the product landscape and roadmap. Required Qualifications: Bachelors degree in Business, Computer Science, or related field; MBA preferred 15+years of overall experience 5+ years of experience in product management or similar role, preferably in the pharmaceutical industry Experience working with global teams and managing cross-cultural communication Excellent project management and organizational skills Strong analytical and problem-solving abilities Exceptional communication and presentation skills Agile/Scrum certification (e.g., CSPO) preferred Desired Skills: Experience with data analytics and business intelligence tools. Effective third-party vendor management. IT Service Management (ITSM) is critical for delivering reliable and efficient IT services that meet the needs of our business and customers. Effective portfolio management enables us to prioritize and manage a diverse range of projects and initiatives. Proficiency with the Atlassian Products Suite (including tools like Jira, Confluence, and Trello) is important for . GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location.

Lytus Technologies - Head of Human Resources About Us Lytus aims to harness advanced technology to address the major challenges faced by global enterprises in terms of building their digital infrastructure, facilitating better business practices and improving customer interactions. We operate in a dynamic and entrepreneurial environment where taking initiative to drive the business and organization ahead is encouraged. The Role The HR Head will lead the human resources department, focusing on talent acquisition, employee engagement, and organizational development. This role requires a strategic approach to managing HR functions and ensuring the companys culture aligns with its business goals. Develop and implement HR strategies to attract and retain top talent. Oversee employee engagement, performance management, and career development initiatives. Ensure compliance with labor laws and regulations. Lead diversity and inclusion initiatives across the organization. 10+ years of experience in HR leadership roles. Strong knowledge of HR best practices and labor laws. Proven track record of building and leading high-performance teams. Competitive salary according to your skills and experience. Ready to take your career to the next level? Please fill up the form below to apply for this role. We do not accept applications for multiple roles at once.

RoW Inbound team is looking for a PM (Program Manager) to identify, develop, integrate and support innovative solutions and programs driving Vendor Experience for the freights that arrive at Fulfillment Centers. NOC Inbound Scheduling team is responsible for execution of inbound appointment booking and placement of inbound freight at Amazon FCs. NOC IB team provides rescue interventions to ensure optimal utilization of FC labor, proactive communication to stakeholders in events of disruptions etc. NOC IB Scheduling team consists of 2 departments i.e., IB scheduling and IB Frontline. This team provides 5 core services 1) Appointment Scheduling after evaluating space, capacity, forecast etc. 2) Appointment Modification 3) Vendor Performance Management 4) Freight Sidelining, Rejection s rescue and 5) Vendor hotline service across IN and ECCF countries. In current role, individual will be responsible for leading and managing FC Inbound Scheduling operations for Japan (IB Sked). Individual will be independently handling critical programs such as Vendor/seller experience (Vx/Sx) by improving Time to First Slot (TTFS), FC experience improvement initiatives, task transfers, Standing Appointment (SA), Freight Rejections, New FC and country launches, HoT PO capacity optimization, leading quality audits, and automation for IB scheduling team. As a Program Manager, you will be responsible development, process management and launch of new features and products. Individual will work with business and operations team to continuously evolve contingency management models, analyze historic results, and make business recommendations to senior management based on those analyses all in an environment of rapid growth and increasing complexity. Individual is expected to be detail-oriented, analytical, and to have excellent problem-solving abilities. Individual should be experienced at working with large data sets and the technical tools needed to work with them as the problem statements handled by the individual will be both operations and program intensive. The role of NOC Inbound Manager is an L5 because of high span of influence this role exerts on all JP Ops verticals (FC, SC, ISM, and Product). Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. As a technical leader, you should be able to translate business needs into technology solutions that scale both technically and operationally. Individual will drive towards simple, scalable solutions for operations excellence and difficult problems critical for network scale up. Individual will be working on programs such as Vx benchmarking to continuously gather vendor feedbacks on existing communication channels and improve them to provide superior experience compared to competitors. Individual is expected to have excellent project-management skills and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way as this will be highly critical to obtain senior leadership alignments. For instance, individual will mitigate immediate risk via NOC internal automations/setting manual interventions however individual will work with leadership of concerned teams (SC Product) to develop long term product fixes. Individual is expected to handle large-scale implementation across multiple teams for projects such as new country launches. These will involve individual to coordinate with multiple central teams, callout risks, suggest short-term and long-term solutions to identify risks and align stakeholders on timelines. Individual in this role will handle L3 associates. Individual will be responsible for People management & skill development. Individual will be responsible for leading teams that provide services for Core, AMXL, retail and FBA business stakeholders and should be a passionate advocate of operations team to other stakeholders. Individual should lead the team from front and should be able to motivate them to deliver best vendor experience. Additionally, individual will work closely to identify talent and make necessary transfers within the team to provide right growth opportunities. Resource also acts as a career development manager for associates by continuous coaching, feedback mechanisms and scope out teams career development plans through performance assessment. As this manager handles a big team, individual is expected to independently take HC transfer, cross training related decisions to effectively load balance across teams and absorb off-OP NOC intervention requests from business teams due to contingencies/launch of processes during the year. BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS Languages proficiency (mandatory) English and Japanese 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules

The Foundation Engineering team in Map Content/Automotive Products is searching for a Program Manager II. This team works horizontally across a large and diverse engineering organization working to revolutionize the way HERE makes maps. This role is charged with the main responsibility of developing and managing the most efficient and accurate way to allocate costs to appropriate products and interpreting these results to drive business decisions. Additional tasks including infrastructure analysis and tracking will also be required. This role requires a strong strategy, business planning, and program management skills. Candidates should be able to operate independently and be willing to exercise judgment in environments involving a fair amount of uncertainty and ambiguity. Expected to collaborate extensively across organizations and teams. Attention to detail and follow-through will be key. Aid in defining business strategies and plans for building our product allocations in service-oriented architecture environment Collaborate with key internal stakeholders implement operational efficiencies across the organization Support senior leadership in understanding where they are spending resources and how they can maximize output given budget constraints Work with finance partners to create business cases when necessary Participate in cross-functional projects to address key strategic initiatives, ensuring seamless integration of business operations, resource planning, and performance management. Execute communication plans to share with internal and external stakeholders. Support FE budget planning and execution, ensuring cost efficiency and alignment Who are you? 10+ yrs. overall business experience in one or more of the following areas: business planning/management, corporate of business development, product management, and/or finance. Bachelor s degree required; MBA or master s degree preferred. Some experience with corporate strategy, planning, and operations helpful. Strong project management skills; Highly organized and detail-oriented with demonstrated success in an ever-changing environment. Experience in performance tracking, process automation, and strategic planning. Excellent communication and interpersonal skills, both written and verbal. Highly proficient in Excel, PowerPoint HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us. Watch Video

Analyze, design develop, troubleshoot and debug software programs for commercial or end user applications. Writes code, completes programming and performs testing and debugging of applications.As a member of the software engineering division, you will perform high-level design based on provided external specifications. Specify, design and implement minor changes to existing software architecture. Build highly complex enhancements and resolve complex bugs. Build and execute unit tests and unit plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering as necessary to discuss minor changes to product functionality and to ensure quality and consistency across specific products.Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience. Oracle is the leading vendor of HCM software for midsize to large enterprises today, managing the employee lifecycle for 40 million workers in 14,000 organizations across 40 countries. Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution connecting every human resource process from hire to retire. This provides a consistent experience across devices, enables one source of truth for HR data to improve decision-making, and empowers you with market-leading innovation to address your needs today and into the future. This is what we call work made human. Comprehensive :With integrated modules for core HR, payroll, talent management, performance management, collaboration and analytics, Oracle Fusion HcM cloud Applications deliver strategic business value to every person in an organization from professional users to employees and managers Flexible : Oracle Fusion HCM applications offer an array of flexible deployment options, providing customers with unprecedented choice without the need to commit to any one delivery mechanism. choices of on-premise, on-demand, SaaS (public or private cloud) or hybrid are all available, enabling ultimate flexibility and choice for your organization as it grows and evolves A Global Leader in Cloud, Oracle has been delivering its applications in the cloud since 1999. Today, Oracle is the world s second-largest vendor of software as a service, with more than 5.5million subscribers worldwide. More details at : https: / / www.oracle.com / human-capital-management / Job Requirements : -Bachelors or Masters Degree (B.E./B.Tech./MCA/M.Tech./M.S.) from reputed universities. -3-7 years of experience in Applications or product development. Dev experience in Oracle Applications / HCM functionality is a strong plus. Skills Required : - Strong Knowledge of object oriented programming concepts - Product design & development experience in Java / J2EE technologies (JSP/Servlet). Development experience on the Fusion Middleware platform would be a big plus - Database fundamentals, SQL, PL/SQL - Development Exposure to development frameworks. Familiarity with ADF would be a big advantage - Exposure to modern source control & Build systems

Required Skills Technology | (Operating) System Administration|Windows Server Administration Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS Technology | Operating System | Knowledge on performance management for OS Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device or service causing the issue. Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting or investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user,customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Channel Team lead for our Delivery Station. In this role you will be responsible for End-end operations with stake holders at our DS and support the DS site lead in performance management and driving the operational plan. Essential Functions Defining , building and executing the delivery process from delivery station to customer address Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Related skills : Background on marketing, End-end sales, Experiences with people management and basic data analytical skills. Bachelors degree 1+ years of sales experience Experience in e-commerce, retail or advertising Experience in courier industry

Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Essential Functions Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer s needs. Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Experience in an operational role Bachelors degree 1+ years of manufacturing or customer-facing environment experience

The Company Overview Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon India Insurance Brokers Private Limited, (formerly Anviti Insurance Brokers Private Limited), licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India. Aon India has over 400 colleagues across nine locations in India. Website: https: / / www.aon.com / apac / india / default.jsp Role and responsibilities: Build & mentor the regional health solution sales teams to drive sales performance and financial results, including coaching the sales champions within the matrix structure to support the growth agenda. Recruitment of capable staff for key roles and management of "underperformers Expanding presence through industry thought leadership and strategic relationships. Ensure all KPIs/ scorecards are in place for team members to enable them to achieve their objectives. Implement robust performance management and training processes and ensure timely implementation. Working closely with the executive management on organizational initiatives Implement best practices in sales, campaigns & marketing procedures including monthly monitoring of positive ROI for campaigns and marketing activities in the region. Key Performance Indicators: Insurance professional qualifications will be an added advantage. To prospect Large/ Mid Health & Benefit Prospects The incumbent is responsible for achieving the sales goals of the region. S/he will define and execute the Insurance Broking multi-year regional sales strategy. S/he is responsible for building the regional sales team and for driving a strong performance-oriented sales culture. The incumbent will generate and manage key prospect relationships as well as define and execute a penetration strategy for existing clients in the Bangalore region. Skills and Attitude: Strong C-Level & Risk / Insurance management relationships and/or ability to establish trust-based relationships at this level. Strong communication and presentation skills, Consultative selling, advising, influencing and negotiation skills. Solid understanding of the insurance market - in India, and other geographies too. Managing high-performing and effective coordination amongst all team colleagues. Education: Post-Graduate Insurance professional qualifications will be an added advantage Experience: 8-15 years 2555311