4006 Performance Management Jobs - Page 10

Role Overview: The HR Manager will be responsible for overseeing all aspects of human resources practices and processes. You will support business needs and ensure the proper implementation of company strategy and objectives. From recruitment to employee engagement, performance management to compliance, this role will serve as a strategic partner to leadership and a trusted resource for employees. Key Responsibilities: 1. Recruitment & Talent Acquisition: Manage full-cycle recruitment across all departments Develop job descriptions, source candidates, conduct interviews, and coordinate hiring Build and maintain a strong talent pipeline 2. Onboarding & Offboarding: Drive smooth onboarding experiences for new hires Ensure proper documentation and induction Conduct exit interviews and analyze attrition trends 3. Employee Engagement & Culture: Design and implement employee engagement initiatives Foster a positive and inclusive work environment Conduct periodic surveys and suggest culture-building strategies 4. Performance Management: Design and implement performance review frameworks (KRAs, appraisals) Work with managers to ensure timely feedback and goal alignment

Reports to (level of category) : Manager - Operations Role Objective AR is the most essential part in the RCM cycle. It is usually the last step. After Denial management (AR), again the cycle starts till the payment is made by the insurance company. Essential Duties and Responsibilities Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures. Should be able to manage a team of 25-30 FTEs FTEs will be directly reporting to AM Will be responsible to resolve queries, account reviews and provide training in case required Drive production and quality to the expected level Responsible to identify production and quality issues and to put plans in place for improvement Analyze data to identify payer issues & challenges and fixes Should work towards team engagement and retention/absenteeism Will be responsible to lead internal and external calls. Performance management. First level of escalation. Work in all shifts on a rotational basis. Need to be cost efficient with regards to processes, resource utilization and overall constant cost management. Must operate utilizing aggressive operating metrics. Skill Set Candidate should be good in Denial Management Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials Good domain knowledge Ability to interact positively with team members, peer group and seniors. Demonstrated ability to exceed performance targets Ability to effectively prioritize individual and team responsibilities Communicates well in front of groups, both large and small. Qualifications Graduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MCA, B.Tech & Freshers') Good analytical skills and proficiency with MS Word, Excel and PowerPoint (Typing speed of 30 WPM) Good communication Skills (both written & verbal)

Skill required: Talent & HR - Talent Management What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. The purpose of this role is to manage a team to meet the required service performance metrics . Ensures the service line operations are efficient and effective.Talent & HR processCandidates need to come with min. 2+ years of HRO experienceSupport workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for Ensure succession planning for critical team members & sufficient back up planning & development of successors. Manage attrition and implement retention strategies. Drive team engagement and timely rewards & recognition strategies Manage and improve people performance and align them with organizational goals and objectives Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. Ensure Business Excellence documentation is updated and drive Business Excellence methodologies in day to day operations. Ensure all team members have the correct skills and are trained to deliver all the contractual requirements, to achieve Business Excellence Work collaboratively with all Internal & third party stakeholders to achieve Business goals. Ensure adherence to policy and procedures of the organization. Ensure that the Team is adequately staffed and resources have the right skills required for the job. Liaise with Accenture Leadership, Recruitment and IJP Teams on staffing requirements. Demonstrate the knowledge & subject matter expertise to help resolve issues. Review Change Requests, do impact analysis and cascade changes to team Be a Process Expert & maintain all process documentation or work instructions to include all process updates per current process flows. Participate actively in organizational wide initiatives like business Excellence etc. Create a logical plan, realistic estimates and schedule for an activity or project segment. Developing and maintaining an excellent relationship with internal and external clients and / or business partners to ensure achievement of staffing goals Encourages clients to actively participate in developing solutions and to raise concerns. Manage Service Issues & escalations with root cause analysis for accurate & timely service delivery Independently identify and resolve complex issues/problems within own area of responsibility. Conduct regular skip meetings to understand pulse of the team & resolve team concerns Responsible for team members performance evaluation and career counseling through regular performance feedbacks Perform Talent Review to analyze training needs of team members & and ensuring consistent learning. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Monitor/Review along with team on administrative and operational activities within the allotted team to ensure achievement of operational or deal objectives. Monitor/measure performance through metrics, audits and other processes to ensure that organizational initiatives are in place and goals are achieved. Manage and improve people performance and align them with organizational goals and objectives. Provide Business Development support to the Service Delivery Manager and the client services team through active participation in client visits and other initiatives. Participate actively in Team & Organization wide initiatives. Monitoring the voice of the customer through surveys and other means of communication. Work through the development areas as voiced by the client, Third parties or Accenture stakeholders. Encourage and drive continuous improvement measures on day-to-day basis by identifies & implementing improved/innovative/ re-engineered work processes Recommend cost-effective, efficient procedural or production alternatives. Communication, training and implementing relevant Process knowledge change/updates to the team. Ensure service measures & outcomes are met in accordance with the Service Level Agreement (SLA). Plan, implement & monitor volume allocation strategies within teams / resources ensuring optimum workload for the team members for meeting timelines & accuracy levels as per defined standards Create & implement robust Internal quality controls to ensure accuracy levels are met. Monitor/measure performance through regular process reviews of metrics Drive productivity measures for optimum utilization of FTEs Create & implement governance mechanism to ensure compliance to defined process requirements. Qualification Any Graduation

Job description Manager - Human Resources About us Sambodhi Research and Communications helps create high-impact knowledge and catalyze accountability in the public domain through its project management and monitoring and evaluation solutions. At Sambodhi, we offer objective, evidence-based support to implementers, government, donors and corporates. Over the past decade, we have emerged as a pioneer for developing cutting-edge methodologies for evaluation of large-scale development interventions. With a close-knit team of 100 professionals we work across South Asia, South East Asia and Sub-Saharan Africa. Headquartered at Noida (Delhi National Capital Region), India, we have full service regional offices in Phnom Penh (Cambodia) and Dar-e-Salam (Tanzania). Sambodhi provides services to federal agencies, donors, foundations and corporates, in areas of public health, HIV/AIDS, nutrition, water and sanitation, environment, and renewable energy. We have made valuable contribution in monitoring, learning and evaluation programs and have influenced development policies and improved implementation efficiency. Job description Job Title Manager - Human Resources Job Location Noida Job Summary Sambodhi is offering an opportunity to facilitate HR processes, systems and policies in alignment with the business objectives of the verticals for enhancing organizational effectiveness and human capital utilization; the role will be responsible for specialized HR functions like Performance Management, Rewards & Recognition, Talent Acquisition; Learning & Development, Engagement etc. to provide interpretive advice to business leaders; ensure internal customer delight with effective delivery of people practices across levels of organization. Essential Functions: The Manager Human Resource will perform the following key functions: Performance Management Handle Performance Management process end-to-end including goal setting, reviews, calibration, and feedback mechanisms. Ensure timely execution of performance appraisals with transparency and fairness. Provide support and training to managers on performance conversations and development plans. Talent Acquisition Develop and execute strategic hiring plans aligned with business growth. Leverage recruitment channels including agencies, internal referrals, social media, and job boards. Manage full recruitment cycle including sourcing, interviewing, offer negotiation, and onboarding. Learning & Development Identify learning needs across the organization and create a structured L&D roadmap. Execute leadership development and skill enhancement programs with support from external trainers. Collaborate with external training providers and internal SMEs to deliver impactful sessions. Employee Engagement & Rewards Drive initiatives that build employee morale, motivation, and retention. Plan and execute engagement calendars including townhalls, wellness activities, and cultural events. Conduct regular employee feedback surveys and create action plans based on insights. Design and implement effective employee recognition programs that reinforce company values and culture. Review and recommend compensation and benefit strategies to ensure market competitiveness. HR Systems & Life Cycle Management Design, review and update HR policies in line with regulatory changes and business needs. Act as policy custodian ensuring compliance, governance, and consistent interpretation. Conduct regular employee feedback surveys and create action plans based on insights. Lead digitization and automation of HR processes to improve efficiency and user experience. Oversee the employee journey from onboarding to exit ensuring a seamless experience. Supervise processes including induction, transfers, promotions, and separations. Manage exit interviews, analyze attrition trends, and drive retention initiatives. Essential Qualifications Masters in Human Resource from Premium University Minimum 5+ years of work experience in Human Resource. Experience in handling specialized HR functions. Experience of working as a HR Generalist preferably in Social Sector or Consulting Organizations. Personal Competencies Excellent communication and influencing skills Strong process orientation covering multiple areas within Human Resources Excellent relationship management skills High level of involvement, engagement and ownership Strong time management skill and ability to prioritise Strong focus on delivery and results with high energy levels Strong interpersonal and negotiation ability Willingness to travel (as per business requirement)

HI All, JD has already been shared with the TA team

An HR Executive plays a crucial role in overseeing the daily operations of an organization's HR department, managing employee relations, and ensuring compliance with labor laws and regulations. The specific responsibilities of an HR executive can vary depending on the organization's size and industry, but some common duties include: Recruitment and Selection: An HR executive manages the recruitment and selection process, including creating optimized job listings, conducting keyword research for job postings, screening resumes using applicant tracking systems, scheduling interviews, and conducting background checks. Employee Relations: HR executives work to maintain positive employee relations and ensure that all employees are treated fairly, which can boost employee engagement and improve productivity. They may manage conflicts, conduct investigations, and resolve employee grievances. Performance Management: HR executives oversee the performance management process, setting SMART (specific, measurable, achievable, relevant, and time-bound) goals, conducting performance evaluations, and providing feedback to employees to enhance their performance. Training and Development: HR executives identify training needs and develop training programs that address those needs, providing employees with opportunities to learn new skills and advance in their careers. Compliance: HR executives ensure that the organization complies with all labor laws and regulations, including employment laws such as Equal Employment Opportunity (EEO) laws, Occupational Safety and Health Administration (OSHA) regulations, and Fair Labor Standards Act (FLSA) regulations. This helps the organization avoid legal issues that can negatively impact its reputation and bottom line. Compensation and Benefits: HR executives manage the organization's compensation and benefits programs, conducting salary surveys to ensure that the organization offers competitive pay and benefits packages. They also optimiz Experience 3 - 9 Years Industry HR Recruitment Administration IR Training & Development Operations Qualification Other Bachelor Degree Key Skills HR HR Analyst HR Consultant HR Coordinator HR Executive HR Manager HR Recruiter HR Specialist HR Supervisor Senior Recruiter

As a Senior Team Lead for Master Data Management (MDM) in our Shared Services department, you will be responsible for leading a team of professionals in managing and improving our company's data assets. You will play a strategic role in ensuring data is accurate, complete, and reliable, and that it is used effectively across the organization.

Candidate Profile A committed, persuasive person with excellent communication/presentation skills & pleasing personality. An achiever to improve existing business and develop exciting new business. Result oriented professional who can set & achieve targets. Ability to lead & motivate a team. MBA / PGDBA, Graduate with experience in same line and thorough knowledge of the branding and communication processes. Excellent communication skills, both written and verbal Innovative thinking. Should have working experience with mainline advertising firms.

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere For 70 years, our team has driven meaningful innovations in kidney care As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients? that is what Vantive aspires to deliver We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us At Vantive, you will become part of a community of people who are focused, courageous and dont settle for the mediocre Each of us is driven to help improve patientslives worldwide Join us in advancing our mission to extend lives and expand possibilities Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere For 70 years, our team has driven meaningful innovations in kidney care As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients? that is what Vantive aspires to deliver We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us At Vantive, you will become part of a community of people who are focused, courageous and dont settle for the mediocre Each of us is driven to help improve patientslives worldwide Join us in advancing our mission to extend lives and expand possibilities Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere For 70 years, our team has driven meaningful innovations in kidney care As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients? that is what Vantive aspires to deliver We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us At Vantive, you will become part of a community of people who are focused, courageous and dont settle for the mediocre Each of us is driven to help improve patientslives worldwide Join us in advancing our mission to extend lives and expand possibilities Summary A Manager for Acute Device Software will be accountable for the development of products and providing creative solutions associated with the design, development, and sustaining engineering for our new and existing software product portfolio The successful candidate will possess solid ?hands-on? technical/leadership abilities, an excitement and energy for product development, and a passion for their work and the impact it has on meeting the needs of patients Also, expected to deliver to the department vision that aligns with the organization's vision or strategic plan Based on significant technical expertise, reviews and approves complex design concepts and provides general directions to technical staff Utilizes solid understanding of theories and practices of a variety of disciplines to manage complex projects or programs within boundaries of quality, time and budget Acknowledged outside of business unit or division for input on programs of some magnitude Exhibits creativity and innovation in completing divisional and cross-functional/business unit responsibilities Essential Duties And Responsibilities Effectively communicate and realize vision and strategy for the organization that aligns with the business and patient needs Contribute to strategic planning and technical roadmap and accountable for tactical execution of development programs Leverages deep knowledge of software technology/process/therapy domain and budgets to drive solutions and product design realization Create strong engineering culture in team with strong focus on design and architectural thinking Ability to lead technical team in the group ensures clear accountability and operational excellence Foster a collaborative work environment with strong working relationship across business Ensures that succession planning and talent pipeline is in place for the team members across multiple functions and/or technical disciplines Establish processes for effective resource management from planning through execution in close collaboration with program management Experience in managing project teams involving SW architects, Project Leads and SW design/test engineers Good understanding of SDLC process and prior experience in software development and/or testing Demonstrated success in owning/delivering software projects Understanding of Healthcare domain (regulations and standards) and Medical software development process is a plus Create a culture and environment that attracts, develops, retains, and grows diverse and top talent aligned with organizational strategy Ensure effective performance management Demonstrates understanding of and adherence to FDA, ISO and IEC design control procedures, regulations and standards and ensures appropriate design controls are being adhered to during sustaining engineering efforts and new product development Takes ownership for the continuous improvement initiatives within the assigned function in alignment with business needs Identifies and builds technical competencies and system approach to realize all aspects of product development including innovation/ideation Drives effective collaboration with external partners Lead the development and integration of project System deliverables which may cross several disciplines; evaluate alternatives against agreed criteria Coach the team to select solutions, assess risks and for understanding full range of implications across the system Review and analyze proposals to determine if benefits derived and possible applications meet quality, cost and performance with future roadmap and sustenance considered Education And/or Experience Bachelors in Electronics or Computer Science or any other relevant engineering discipline, 12+ years of experience including 2+ yrs of functional leadership experience Comprehensive knowledge and understanding of software Engineering process and product development Experience in responsible for project planning and evacuation throughout the product lifecycle, defining the vision, and working closely to ensure customer satisfaction Must possess knowledge on Hardware-Software Integration test Systems/Software Engineering, Software development & testing Project Management, Quality Auditor Project Planning Product orientation and Risk Management Must be self-motivated, have good interpersonal skills, capable of analyzing and solving complex problems through innovative thought and experience Ability to manage multiple cross-functional teams simultaneously Ability to design and influence outside of immediate scope of responsibility Maintain industry contacts and be involved in industry interest groups Proven track record of management/leadership effectiveness Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information To learn how you can protect yourself, review our Recruitment Fraud Notice Show more Show less

Skill required: Talent & HR - Talent Management Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. The purpose of this role is to manage a team to meet the required service performance metrics . Ensures the service line operations are efficient and effective.Talent & HR process Candidates need to come with min. 2+ years of HRO experience Support workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for Ensure succession planning for critical team members & sufficient back up planning & development of successors. Manage attrition and implement retention strategies. Drive team engagement and timely rewards & recognition strategies Manage and improve people performance and align them with organizational goals and objectives Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. Ensure Business Excellence documentation is updated and drive Business Excellence methodologies in day to day operations. Ensure all team members have the correct skills and are trained to deliver all the contractual requirements, to achieve Business Excellence Work collaboratively with all Internal & third party stakeholders to achieve Business goals. Ensure adherence to policy and procedures of the organization. Ensure that the Team is adequately staffed and resources have the right skills required for the job. Liaise with Accenture Leadership, Recruitment and IJP Teams on staffing requirements. Demonstrate the knowledge & subject matter expertise to help resolve issues. Review Change Requests, do impact analysis and cascade changes to team Be a Process Expert & maintain all process documentation or work instructions to include all process updates per current process flows. Participate actively in organizational wide initiatives like business Excellence etc. Create a logical plan, realistic estimates and schedule for an activity or project segment. Developing and maintaining an excellent relationship with internal and external clients and / or business partners to ensure achievement of staffing goals Encourages clients to actively participate in developing solutions and to raise concerns. Manage Service Issues & escalations with root cause analysis for accurate & timely service delivery Independently identify and resolve complex issues/problems within own area of responsibility. Conduct regular skip meetings to understand pulse of the team & resolve team concerns Responsible for team members performance evaluation and career counseling through regular performance feedbacks Perform Talent Review to analyze training needs of team members & and ensuring consistent learning. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Monitor/Review along with team on administrative and operational activities within the allotted team to ensure achievement of operational or deal objectives. Monitor/measure performance through metrics, audits and other processes to ensure that organizational initiatives are in place and goals are achieved. Manage and improve people performance and align them with organizational goals and objectives. Provide Business Development support to the Service Delivery Manager and the client services team through active participation in client visits and other initiatives. Participate actively in Team & Organization wide initiatives. Monitoring the voice of the customer through surveys and other means of communication. Work through the development areas as voiced by the client, Third parties or Accenture stakeholders. Encourage and drive continuous improvement measures on day-to-day basis by identifies & implementing improved/innovative/ re-engineered work processes Recommend cost-effective, efficient procedural or production alternatives. Communication, training and implementing relevant Process knowledge change/updates to the team. Ensure service measures & outcomes are met in accordance with the Service Level Agreement (SLA). Plan, implement & monitor volume allocation strategies within teams / resources ensuring optimum workload for the team members for meeting timelines & accuracy levels as per defined standards Create & implement robust Internal quality controls to ensure accuracy levels are met. Monitor/measure performance through regular process reviews of metrics Drive productivity measures for optimum utilization of FTEs Create & implement governance mechanism to ensure compliance to defined process requirements. Qualification Any Graduation

Skill required: Employee Services - Workday Talent Management Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. This role is responsible for the results of the Service Line activities to both Accenture and Client. To ensure all the contractually agreed SLA and process steps are followed by the team members with accuracy. Accountable for ongoing management of effective client service relationship within the service line. Develops new approaches and processes. Interfaces with other team leads, management and client staff and ensures good working relationships. Provide scalable HR Operation services Candidates must come with 2+ years of HRO experience Employee Services - More into query/case managementEnhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPAs and Human Resources Team on driving key People initiatives.Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process. Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues. Communicates clearly and concisely, using appropriate level of detail, terminology and style.Retain talent and establish growth path for valued resources. Liaise with local Human Resources Team on critical issues.Team alignment and work allocation within Team to deliver business results Keep the team engaged and motivated. Have succession planning in place.Design, develop, implement and manage business solutions within Workday s HCM Tracking Library focusing on the talent and performance management data and aspects of an organization.Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Participate in and/or support during Client visits. Team Development :Actively looks for ways to grow skills and experience within the Service Line.Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions. Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments. What are we looking for Make decisions to improve the operation of the assigned service line and contributes to the advancement of the clients and Accenture s business.Provide solutions to complex business problems within the service line.Establish and maintain key relationships with the client, team leads and client management.Comply with all Client and Accenture Data Security/ Data Protection and Quality requirements. Implement the necessary reporting and governance arrangements to ensure effective management controls are established to oversee effective and efficient operation of the service line. Acts as the escalation point for problems/issues within the service line. Ensure right staffing levels within the service line to deliver business results.Identify and implement procedural & policy improvements on an ongoing basis to improve the operation of the assigned service line & contribute to the advancement of the clients & Accenture s business Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free.Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. Operational Management :Act as a subject matter expert for the unit Accountable for the delivery of contracted services within the assigned service line. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Manage the deal Budget effectively.Participate in the establishment and development of the Operations, leveraging previous (HR outsourcing) experience in order to provide a differentiated service to the clientEnsure delivery of non-commercial aspects of the outsourcing agreement, as well as standards of service (relating to quality, effectiveness, productivity, efficiency etc.) Initiate, design and implement business process excellence improvementsDemonstrate, and seeks to deepen, an awareness of business / industry issues and driversDesign and implement the procedures and principles for daily operations across the service line leveraging previous HR outsourcing experience to provide a differentiated service to the client Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Bachelor's degree in human resource management or studying toward a degree in human resource management or related field. Proven experience working in an office environment. Familiarity with HRIS software is advantageous Experience 0 - 1 Years Industry HR Recruitment Administration IR Training & Development Operations Qualification Other Bachelor Degree Key Skills Human Resource Management System Software HRIS Information System MBA HR Executive

Job Summary 1. Statutory compliances - labour , including Contract Labour Management , trade licenses , shops and establishment licenses at Plant , City Office and service location, NAPS NATS deployment Shopfloor 2. Development -through training and development , multiskilling and various learning initiatives Competency 3. Leadership Development , Complying to working condition Employee engagement initiatives 4. Employee Grievance handling , Payroll support, Employee Relation on develop positive and productive work culture Performance management cycle , promotion of both Blue and White Collar 5. Compensation Award , including yearly review and update. Handling Audits -HR related HR MIS and reports , Employee Data management Employer branding and communication 6.HR Admin , Co-ordinate in purchase related to HR ensure local implementation and application of central HR standards 7. provide feedback and input for further development of standards regarding HR processes and IT (e.g. recruiting process, personnel file management, etc.) to segment, BU or BA functions

This job involved leading a team whose primary role involved in supporting the data entry updates/ gathering required information / documents to support claim finalization. As part of the role the teams review images and documentation received with regards on the claims and as per guidelines update the information into the system and perform follow ups with vendor for the required information. Managing tasks and workflows in accordance to set standards and ensuring necessary claims processing guidelines are being adhered to through the process. Handling new hire training and transitions for the scope of services. Will need to have a high interest in driving domain certification and effectively collaborate with our Learning and Development partners to execute on industry certifications and training programs. Monitoring the KPI health of the business. Interact with stateside partners and provide necessary reporting across people and process KPIs. Lead teams of high performing individuals, execute on actions and initiatives in line with organization culture. Collaborate across multiple cross functional teams (not limited to Technology, Hiring, Training, Quality). Develop talent and create an environment of trust and motivation in which team can thrive and drive results. Key Responsibilities Ensure knowledge upkeep of the team and adherence to standards and KPIs Proactively identify challenges from a delivery/operational perspective and build out recovery action plans Drive Transformation outcomes through digital and operational levers Fair practices to manage tasks and have a Claims ownership mindset Ensure team adhering to processing guidelines and maintaining the necessary accuracy Retention of talent is key and ensure all EWS procedures and stability reporting is in place Participate in Transition related calls and share relevant updates with regards to the team (Knowledge Transfer/Training Progress Updates/Health review of team) Review Inspire and Barometer survey outcomes and build actionable plans to sustain targets Optimum resource utilization across the team and actively manage the demand/capacity basis volume inflow Conduct process trainings / refresher trainings / Feedback sessions across the team Walk the Talk by leading the way with Continuous improvement best practices rigor with daily huddles, performance/ knowledge management, build resiliency through training etc. Initiate Ideation sessions and identify problem areas across the process lifecycle Deliver operational efficiencies through defined levers Arrange and attend business meetings (in-person/virtually) Monthly/Quarterly/Annual Performance tracking and management for people and business with necessary metric/health reporting Interact with leadership teams and raise flags on any business/financial risk that is observed in the process Mentor and guide team members through our shared purpose behaviors and leadership practices Self-grooming from a leadership and domain perspective to drive capability expansion and growth Define learning pathways for the team and effectively identify leadership/skilling needs in collaboration with HR and training partners Have strong reporting and review in place to effectively escalate issues to stakeholders/leadership Adherence to employee engagement processes (1-0-1s, Development plan building) Supervisory Responsibilities: This job have supervisory duties Preferred Qualifications: Education and Experience Bachelors Degree or equivalent experience 7 - 9 years of related experience in Property Claims Managed a team with at least 15+ FTE Exposure to handling voice / Backoffice Operational experience handling Claims Insurance processing Hands-on experience & knowledge about Transition and business set up External Insurance certification will be preferred Green Belt certified or Project Management Certification will be an advantage Knowledge/Skills/Abilities/Experience Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy Applies advanced skill in motivation, organization, training, coaching and facilitation of teamwork Applies advanced knowledge of MI creation, MI presentation and showcase relevant team MI team to stakeholders Applies conflict management and problem resolution skills Applies advanced knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data and advanced knowledge of problem solving and preparation of complex reports for analysis Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building

Job Smmary We are seeking an experienced and proactive HR Manager to lead the human resources function at our semiconductor manufacturing facility. The ideal candidate will be responsible for end-to-end HR operations, including policy formulation, recruitment, statutory compliance, payroll, employee lifecycle management, and engagement initiatives. Proficiency in Kannada is essential for effective communication with staff across levels. Role & responsibilities HR Policy & Compliance Formulate, review, and implement HR policies in line with organizational goals and industry best practices. Ensure full compliance with labor laws and statutory requirements (PF, ESI, PT, Shops & Establishment Act, etc.). Coordinate with consultants and government bodies for audits, inspections, and compliance updates. Recruitment & Onboarding Lead talent acquisition for technical and non-technical roles. Design and execute recruitment strategies to attract skilled candidates. Manage onboarding, documentation, and induction programs. Payroll & HR Operations Oversee accurate and timely payroll processing. Maintain employee records and handle HRMS-related tasks. Manage attendance, leave, and other time office activities. Employee Lifecycle Management Handle the complete employee lifecycle: onboarding, confirmation, appraisal cycles, transfers, exits, etc. Manage grievance redressal and conflict resolution effectively. Employee Engagement & Culture Building Plan and implement employee engagement programs, cultural events, welfare activities, and retention initiatives. Conduct regular communication and feedback sessions with employees. Communication & Language Skills Must be proficient in Kannada to effectively interact with local workforce and management. Strong written and verbal communication in English is also essential. Preferred candidate profile MBA/PGDM in HR or equivalent from a reputed institute. 58 years of relevant HR experience, preferably in a manufacturing or semiconductor environment. Strong understanding of Indian labor laws and statutory compliance. Hands-on experience with payroll software and HRMS platforms. People-oriented, approachable, and strong interpersonal skills. Proficiency in Kannada is mandatory. Preferred Attributes : Experience in handling blue-collar and white-collar workforce. Strong organizational and leadership abilities. Ability to work independently and in cross-functional teams.

ROLE DETAILS Functional Role PM - TTS-Calling/Troubleshooting Key Skills Basic Excel Skills Critical Competencies Analytical Thinking, Communication, Customer Orientation, Initiative, People Management/Domain Exper, Quality Orientation, Teamwork Job Description Ensure Critical Performance Metrics are met consistently Prepare and circulate Client / Vendor Decks Lead Client / Vendor reviews / calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on the Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from Senior Leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss Operational updates Build team spirit through group sessions, activities, projects Focus on Retention of staff through Career mapping & guiding the team members Advocate and follow the organizational policies and procedures Candidate shall adhere to the information security requirements. QUALIFICATION Post Graduate NA Graduate B.A, B.B.A, B.B.M, B.C.A, B.C.S, B.Com, B.E, B.Ed, B.H.M, B.I.T, B.M.M, B.M.S, B.Pharm, B.Sc, B.Sc (IT), B.Tech, C.A, C.F.A, C.S, F.R.M, I.C.W.A, L.L.B, M.B.B.S Under Graduate CBSE, DIPLOMA, HSC, ICSE, OTHERS, SSC Others Details EXPERIENCE Minimum 5 Years Maximum 7 Years Minimum Relevant 5 Years Age Limit 30 Years..

We are looking for a Quality Manager in Projects (QMiP). The mission of the QMiP is to act as an expert and support the Project Manager as a partner by planning, supervising, ensuring and reporting of appropriate activities with regards to failure prevention and effective implementation (pro-active and re-active). The QMiP acts as a catalyst for continuous improvement in all PM@Siemens project phases, e.g. by communicating lessons learned from other projects to their team as well as documenting own lessons learned for other projects and process improvement. Of particular importance is the authority to intervene at any stage in the project, in case of non-conformance in delivery and project results or any jeopardizing of the project results, i.e. indication of incorrect situations and escalation as and when required. The QMiP acts as a member of the core project team and reports the quality status to the Project Manager. In functional matters, to maintain independence, the QMiP also reports to their QM line superior. Youll make a difference by: Leads and/or coordinates the entire project quality team (internal/ external) of the assigned organization unit(s). Ensures multi-functional collaboration with Procurement, Logistics, R&D, Engineering, Manufacturing, Service and relevant suppliers to achieve quality business goals. Adapts and provides a project-specific management system including a project documentation, regulations, methods and IT tools, following a risk-based approach. Ensures professional non-conformance (NC) management. Coaches project team members in agile/lean methods or even acts as a SCRUM master in agile projects. Ensures the implementation of quality improvement methods and improve process performance management (e.g. 8D, RCA, FMEA). Facilitate / guide team for root cause analysis of Customer complaint/ major NCC Selects innovative digital solutions to improve project quality Drives lessons learned across projects. Ensures the implementation and improvement of a project quality reporting as integrated part of project reporting. Contributes to project planning to ensure that project-specific, quality-relevant requirements are considered starting with sales phase. Initiates trainings for project employees with regards to quality (e.g. methods and processes). Develops, controls and ensures the implementation of a quality plans (incl. quality assurance measures such as review / test / validation / ...) for the project derived from existing QM system agreed upon with the own organization, customer, partners and suppliers. Prepare/review inspection and test plan for project supply in co-ordination with supplier/engineering as per relevant national/international standards. Ensure application of quality requirements associated with safety management as per EN50126, EN50128, EN50129. Co-ordinate with site team for rigor application of QMS standard ISO9001:2015 Lead the project site team for certification of ISO 9001:2015 QMS standard as and when required. Actively perform/face an internal/external audit within organization and project Ensure project team is achieving the customer satisfaction by regularly enforcing customer feedback as per organization guidelines Perform/co-ordinate for FAI/FAT/Type test/On-site test for assigned projects. Lead customer discussion related to quality aspect of product/supply in Project team. Effective monitoring and control of V-cycle during project life cycle management. Plan, perform and co-ordinate for project milestone management and ensure required escalation in case of project matrices are not adhering to organization/project strategy. Review/inspection of project documents for adherence of quality processes during project life cycle management. Youll win us over by: The scope of the job incorporates all project-related activities in order to meet the targeted results with regard to quality with consideration of requirements of (a) business related headquarters (overall strategy, basic processes and their interfaces, tool application, compliance issues), (b) customer (contractual requirements, expectations and at the least satisfaction), (c) market (statutory, regulatory and innovative requirements), (d) 3rd parties (e.g. suppliers and sub-contractors, consortium partner, authorities, surveyors, etc.) and (e) -as far as relevant- public conditions and interests. You have bachelors degree in Electrical/Electronics/ Electronics and communication engineering and equivalent. You carry 7-10 years of experience as Quality engineer/ Quality manager for railway signaling / Electrification/ Communication / turnkey system contract. Experience in Quality management scope of Signalling, Telecom projects in Indian railway / Metro or Main line. You are fluent in English. Knowledge of German language will be advantage You are ready to relocate anywhere in India Knowledge of Quality standards ISO 9001, IRIS 22163 and QMS terminologies. Knowledge of Railway systems like Signalling /Electrification / Telecommunication Experience in application of Quality tools, methods for RCA, Improvement tools Experience in carrying Audits, Internal auditor/Lead auditor preferable Experience of working in Project environment with cross country teams. Proactive and Improvement oriented growth mindset with self-motivated demeanor

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Job Description - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication

We are seeking a dedicated and experienced HR & IR Assistant Manager to join our team in Gurgaon. In this role, you will be responsible for managing various aspects of human resources and industrial relations, including recruitment, compliance with labor laws, and benefits administration. Key Responsibilities- Recruitment- - Oversee the full recruitment lifecycle, from job posting to candidate onboarding. - Develop and implement effective recruitment strategies to attract and retain top talent. - Conduct interviews and assessments to select suitable candidates. . Labour Laws and Compliance- .- Stay up-to-date with labor laws and regulations, ensuring the company's compliance. - Manage documentation and reporting related to labor laws, PF (Provident Fund), and ESI (Employee State Insurance). - Handle employee grievances and disputes in compliance with labor laws. Employee Benefits- - Administer employee benefits programs, including PF and ESI, and provide guidance to employees. - Manage and maintain employee records and documentation related to benefits. - Assist employees in understanding and utilizing their benefits. . Performance Management- - Implement performance management processes, including appraisals and goal setting. - Provide guidance and support to employees and managers in performance improvement. . Training and Development- - Identify training needs and coordinate development programs. - Support employee growth and development to enhance productivity and engagement. . Documentation and Reporting- - Maintain accurate HR records and generate relevant reports. - Prepare and submit necessary reports to management and regulatory authorities.

Interviewing, Recruiting, Onboarding of New Hires, Documentation, and completing the Exit Formalities for leaving candidates. Conduct performance management and provide feedback. Team Formation and Work Culture Development Other Responsibilities Maintaining Payroll, Time Keeping, Attendance & IndustryHR Recruitment Administration IR Training & Development Operations.

Role & responsibilities : Strategic and planning Create the annual manpower plan for the respective unit in collaboration with the HOFs, Plant Heads, Global HR Head & Corporate HR Create the annual budget for HR (Talent Acquisition, Talent Management, L&OD, Welfare, Engagement, Total Rewards) & Administration (Capex, Opex) in-line with the manpower & administration plan Drive various capabilities and projects as per the business requirement Functional Core:- Review the end to – end associate lifecycle processes (Talent Acquisition, Onboarding & Integration, L&OD, Talent Management, Performance Management, Separations, Transfers, Engagement, Welfare & Benefits) as per policies & SOPs Review the Admin processes and ensure execution as per defined SOPs Monitor, control & optimize all HR & Administration costs to meet the budget Partner with the various stakeholders to support execution of business initiatives Maintain cordial Industrial Relations (disciplinary actions, wage settlement) with associates & unions Build & sustain harmonic public relations with local govt bodies & communities Ensure grievance redressal on a timely basis Ensure all SLAs and deliverables of HR & Administration are executed as per the defined timelines Create, execute and sustain CSR strategy as per Corporate guidelines Ensure legal & statutory compliance for the respective units Support business for customer and regulatory audits Collaborate with business & Corporate HR for implementation of policies, initiatives/projects and technology Create & drive the unit level strategies in collaboration with HOFs & Plant Heads Drive customer centricity for all HR & Admin processes to achieve high customer satisfaction levels Internal process Review the HR & Admin trackers and reports prepared by the team Conduct regular team review People development Take overall responsibility for people development initiatives and building up in-house capabilities for the associates in the unit Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members

Main Accountabilities: Plant level coordination in recruitment of on-roll and temporary positions of Plant. Smooth execution of on-boarding process of new Hire. Coordinate with BBS HR for necessary documentation of new hire. Design and conduct New Joinee Induction and Orientation program. Ensure all the facilities related to work are adequately available before the new hire is onboarded. Ensure all the employees data is 100% complete in P@B Advise Plant team in creating SMART goals and completing Goal settings in P@B within timeline. Coordinate with employees for timely closure of performance reviews. Facilitate, guide and coordinate plant employees in creating IDPs and thereafter monitor the progress. Design annual calendar for Employee Engagement activities and ensure execution as per schedule. Facilitate 100% participation of employees in Employee engagement survey Drive Rewards & Recognition schemes at site Drive BPS L&D Pillar activities rigorously and ensure to fulfill all the requirements to achieve and sustain all the stages of the pillar Maintaining Monthly MIS & HR Dashboard for Review. Manage and resolve employee issues and take up the matter with Plant HR Head in case of complexities. Manage audits Play the role of catalyst in maintaining harmonious ER environment. Time to time guidance to employees w.r.t. company HR Polices. Key Performance Indicators: Execution of Annual Performance Management Activities Execution of Employee Engagement activity Achievement of L&D Pillar levels Safety Norms - No LTI Ensure 100% food safety Key Relationships, Stakeholders & Interfaces: Internal Stake holders - Plant Head, Departmental Heads & People External Stake holder - Vendors, Society and Company People Families. Knowledge and Technical Competencies: Excellent in Business Partnering and Stakeholder Management, TM & L&D process in a manufacturing set up. Good Knowledge of Labor Laws MS. Office & success factor Education/Experience: MBA - HR, having around 10 Years of Experience in Manufacturing Setup.

Experience: 4+ years in R&D Plan, setup, monitor, and workup chemical reactions independently Monitor progress of the reactions by using standard methods and analytical techniques (TLC, GC, HPLC, LCMS etc) Isolate product and Optimize reaction conditions for improved yields and output Purify compounds by different methods using chromatography, distillation and crystallization etc. Characterization and identification of compounds using UV, IR, NMR, LCMS and GCMS etc Ensure parallel execution of multiple reactions conducted both by self and the team Scale up of R&D developed products to kg scale and then technology transfer to pilot plant Troubleshoot as appropriate for successful execution with intimation to supervisor

Key Deliverables: Drive acquisition of key and core customer accounts across the assigned zone Develop and execute zonal B2B sales strategy aligned with corporate goals Monitor performance and manage incentive plans for the sales team Strengthen relationships with high-value clients to ensure retention and growth Role Responsibilities: Lead and mentor zonal Sales Managers to achieve targets Identify new revenue opportunities within enterprise accounts Ensure timely reporting and sales pipeline updates Collaborate with marketing and product teams for integrated sales efforts

Role: Specialist - Sales Trainer (Mandate : strong experience into Sales cycle and trainer) Experience: 5-10 Years Location: Bangalore About MarketStar In everything we do, we believe in creating growth for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and cant wait to discuss how we can help you find growth! Job Description We are seeking a dynamic Specialist Sales Trainer to develop, deliver, and continuously improve sales training programs that span the entire sales funnelfrom prospecting and lead qualification to negotiation, closing, and post-sale customer success. The ideal candidate brings both strategic insight and tactical experience to build a high-performing sales force aligned with our revenue goals. Key Responsibilities Training Design & Delivery: Design and deliver end-to-end sales training programs for SDRs, AEs, and Account Managers. Tailor content for each stage of the funnel: lead gen, discovery, demo, negotiation, closing, and renewal. Create role-specific learning paths (e.g., for BDRs vs. closers). Onboarding & Ramp-up: Develop structured onboarding for new hires to accelerate time-to-productivity. Establish ramp-up KPIs and milestones. Ongoing Development: Run regular skill-boosting workshops (e.g., objection handling, demo techniques, multi-threading accounts). Provide coaching and feedback through call shadowing and role-plays. Sales Tools & Process Training: Train teams on CRM (e.g., Salesforce, HubSpot), outreach tools (e.g., Salesloft, Outreach), and lead scoring systems. Align training with current GTM motion and playbooks. Collaboration: Partner with Sales, Marketing, RevOps, and Product teams to ensure alignment of messaging and buyer journey. Incorporate feedback from sales leadership into training iterations. Measurement & Impact: Track and report on training effectiveness using KPIs (conversion rates, win rates, time to close, quota attainment). Continuously optimize programs based on performance data. Required Qualifications 36 years of experience in sales, with 2+ years in a training or enablement role. Strong knowledge of full funnel sales methodologies (e.g., MEDDIC, SPIN, Challenger). Experience in B2B/B2C environments with long and/or complex sales cycles. Exceptional presentation, facilitation, and coaching skills. Proficiency in sales tech stack: CRM, LMS, sales enablement tools. Data-driven mindset with ability to assess training ROI. Preferred Qualifications Sales coaching certification (e.g., Sandler, Miller Heiman). Experience with LMS platforms and content authoring tools. Background in SaaS, Fintech, or similar industries. Familiarity with adult learning principles and instructional design. Whats in it for you? Constant learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to comprehensive health insurance, generous leave policy, COVID support, vaccination drives, well-being sessions, real-time grievance redressal, and work flexibility. Fast-track growth for high-potential individuals. Opportunities to work with the worlds leading brands. Over 60% homegrown leaders. Customized training for personal and professional development. We are an equal opportunity employer and believe a diverse workforce is central to our success. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. Disclaimer MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately.