Hi Candidates Greetings from Allstate India!!! We are hiring International Voice Process (Insurance Domain) for Allstate India, Bangalore Location. Interested resources pls send me your updated CV to srag1@allstate.com EXP- Relevant Experience International Voice Process / US Insurance / Customer Support/Service or any Voice process with excellent English Communication : Job Location : Bangalore Willing to Work from Office 5 days in a week Shift Time- Should be flexible to work 24* 7 in any shift - Night Shift / US Shift with Rotational or splits off Education Bachelor's Degree BA/B.Com/BBA/BCA/BSC/BBM/ or Btech with relevant Customer care experience Experience 0.6 months -3 years’ experience Interested resources pls send me your updated CV to srag1@allstate.com Job Description Summary This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional, and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources, and call transfers for service transactions. Thanks & Regards Shruthi

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role The Application Developer Lead Consultant provides code/design analysis and strategy, supports project planning, and develops code and designs for complex projects. They manage the review of code, design, and testing for lower band Application Developers and peers. They serve as a technical expert, coach and mentor for other application developer specialists and professionals. The Lead Consultant works closely with business partners to identify needs and design technology solutions toovercome process bottlenecks, reduce use of contingent claim resources, reduce compliance risks, or generally increase operational efficiency. They are often required to deliver tactical solutions that can be implemented within a few days. They are responsible for all phases of the application development cyclebeginning with requirements gathering, through release, and ultimately ongoing user support. Key Responsibilities Should have strong JAVA, spring boot, triage, TDD and test understanding. "¢ Assists with detailed project estimating and milestone planning. Reviews and validate accuracy of others estimates and works with project managers in continuous process improvement for estimating "¢ Develops code for complex to highly complex modules with high-level architecture, following documentation and development standards "¢ Ensures that design/code reviews are scheduled and executed; provide feedback and recommends solutions; ensures that design standards and documentation are followed and certifies that code meets quality standards; reviews and critiques code presented by team members. "¢ Critiques and evaluates detailed business, functional, and high-level technical requirements (including recovery, security and audit) "¢ Performs root cause analysis to prevent recurrence of problem and manages the resolution of complex problems "¢ Defines and manages process by which support and technical assistance is performed "¢ Leads and organizes testing reviews. Tracks and resolves complex defects and assists in planning efforts of complex functional tests in support of Quality Control (QC) "¢ Ensures project change management approach is followed and that enhancements are appropriately prioritized and developed, and delivered to Developers, Quality Control Analysts, and Environment Management personnel, and that all documentation is completed appropriately. "¢ Contributes to determining programming approach, tools, and techniques that best meet the business requirements. Promotes and defines development standards and high architectural standards. Education "¢ 4 year Bachelors Degree (Preferred) Experience "¢ 5 or more years of experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Application Development, Code Reviews, Process Improvements, Technical Consulting, Technical Requirements Shift Time Shift B (India) Recruiter Info Shriya Kumari skuow@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role Software Engineer Sr Consultant I implement applications following 12-factor principles to build out the product and iterative enhancements. They own the full stack of software products; developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. Key Responsibilities • Participates in knowledge sharing, and contributes to the overall growth of the collective knowledge of the team • Support software products in user environments • Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices • Practices daily paired programming and test-driven development in writing software and building products • Collaborates within the team in designing systems and apps • Participate in executing the strategy, keeping the customer needs and wants in mind • Participates in retrospectives to gather feedback and derive actionable items to improve the team and the product • Participates in daily site, cross-site, and product team standups • Participates in iteration planning meetings ensuring that the team has a common understanding of each story and chores in a team’s backlog Education • 4 year Bachelors Degree (Preferred) Experience • 3 or more years of experience (Preferred) Supervisory Responsibilities • This job does not have supervisory duties. Education & Experience (in lieu) • In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Shriya Kumari skuow@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role Responsible for managing the operational workflow, coaching and developing frontline specialists, and promoting exceptional customer satisfaction to frontline specialists. Understands contact center metrics and implementation of strategic goals and processes. Exp- 8+Yrs Skill- US litigation, US Legal, Para legal, Team Lead Shift- US Shift, Hybrid Location- Bangalore Emails/phone calls Examplescontact clients on new suits, confirm with clients for arbitrations/trials; schedule initial expert depositions; follow up with opposing counsel for discovery responses, authorizations, etc; follow up with courts/judges for entered orders Tasks Prep new suits Draft documents for e-filing (pleadings, motions, orders, etc), then e-file, and update expense spreadsheet Answer discovery Order and follow up on Compex records Send files for medical/bill reviews Other misc occasional tasks: Send/receive misc documents with opposing counsels via Sharefile Docket court dates Draft expert disclosures Prep arbitration packets Prep for trial (subpoenas, jury instructions, motions in limine, etc) Legal research Other misc responsibilities ranging from weekly to very occasionally: Backup admins for all calendar/scheduling when they are out of office Handle subsequent referrals Run monthly office reports (Data audit, Trial/arbitration appointment, etc) Office point person roles (Tech SME, Compex, Expert review vendors, Court filing, Notary, etc) Office odds and ends (printer maintenance, ordering equipment/supplies, etc) Office training for incoming paralegals and admins Office trainings as needed (Counsellink, Nuance, Teams, Teamconnect, OneDrive, etc) Office improvement teams as needed (Uniform Answer, Rule 11, etc) Special projects (AI projects, Paperless project, TC Contact Card cleanup project, Agile teams, ERD Pilot, etc) "¢ This job has supervisory duties. Primary Skills Call Center Management, Coaching, Customer Experience Management, Law, Litigation, Performance Management (PM), Relationship Building, Team Management Shift Time Recruiter Info Hiral Rughani [C] hrugj@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role Software Engineer Senior Consultant II implements applications following 12-factor principles to build out the product and iterative enhancements. They own the full stack of software products, developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. Key Responsibilities "¢ Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices "¢ Practices daily paired programming and test-driven development in writing software and building product "¢ Provides input into the architecture and design of the product; collaborating with the team in solving problems the right way "¢ Serves as an expert on a specific business domain and demonstrates leadership and accountability on at least one technology stack "¢ Coaches more junior team members around different technologies and XP practices "¢ Provides support for software products in user environments "¢ Participates in executing the strategy, keeping the customer needs and wants in mind "¢ Participates in retrospectives to gather feedback and derive actionable items to improve the team and the product "¢ Leads and participates in daily site, cross-site, and product team standups "¢ Participates in iteration planning meetings ensuring that the team has a common understanding of each story and chores in a teams backlog Education "¢ 4 year Bachelors Degree (Preferred) Experience "¢ 3 or more years of experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Shriya Kumari skuow@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities "¢ Inputs and tracks into the appropriate databases. "¢Summarizes documents and enters into claim system notes "¢Documents a claim file with notes, evaluations, and decision-making process "¢Contacts third-party carrier to review liability and subrogation response, and obtains information regarding decision to reduce amount paid "¢Monitors collection of subrogation recoveries and follows-up with third-party carrier as needed for subrogation payment "¢Utilize available tools to capture information pertaining to scope of damages associated with the loss "¢Live through a continuous improvement culture and leverage tools and technology to enhance personal competencies and help meet org level goals "¢ Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted "¢ Working knowledge of insurance policies and related processes and procedures. "¢ Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). "¢ Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. "¢ Resolve routine, complex, and unique questions/issues. Primary Skill International Voice process, Inbound, Outbound Education "¢ Bachelors Degree full time Experience "¢ 1-4 years experience (Preferred) Shift Time 24*7 Rotational Shift Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Inbound Calls, Outbound Calls, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Voice Processing Shift Time Shift C (India) Recruiter Info Hiral Rughani [C] hrugj@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities "¢ Prepares, reviews, reconciles, and/or approves supplements "¢ Prepares damage estimates for moderately complex claims and locates parts "¢ Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss "¢ Documents a claim file with notes, evaluations, and decision-making process "¢ Summarizes documents and enters into claim system notes "¢ Negotiates and settles moderately complex claims in accordance with business unit best practices "¢ Initiates system generated checks and pays appropriate parties "¢ Evaluates diminished value in a moderately complex claim "¢ Determines valuation of salvage "¢ Conditions vehicles and prepares report for customers Education "¢ 4 year Bachelors Degree (Preferred) Experience "¢ 0-2 years experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Sumit Roy srozb@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role We have immediate openings for Lead S4 Hana FICO Consultant with Cash Management for Allstate India, an US based Insurance Company. The SAP FICO consultant will be responsible for the design, development, testing & support for FICO to meet the business needs of Allstate. 10+ years of SAP FICO with very good hands-on experience on FICO (Finance & Controlling) -GL, Cash Management, AP, AR, Tax, Asset Accounting, Controlling. Should have experience & knowledge on Cash Management and Intercompany process. Hands on experience in S4 Hana Financial Supply Chain Management (FSCM) primarily in the area of but not limited to Bank Account Management, Cash Management, Cash Concentration process, Treasury wire payments including DME, Bank Communication Management (BCM) and Electronic Bank Statement (EBS) Should have very good analytical and communication skills Should have prepared Functional Specification documentations Should have good experience in interfaces Perform Issues/problems analysis and provide solutions for FICO sub modules Support production configuration and assist in change requests Support business implementations by sharing best practice development skills General Management & Decision Making Sets and executes team strategy, including objectives, plans and policies for area of responsibility so as to develop and deliver innovative solutions and systems in support of Enterprise goals. Communicates strategy to the team so they understand their role in achieving the established goals. Works closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Makes decisions that have an impact on quality or effectiveness of business activities beyond their immediate team. Initiates and implements continuous improvements in all areas of IT responsibility. Anticipates issues and develops preventive measures. Analyzes long-term impact of new or anticipated strategies and contributes to Allstate business and functional strategy Primary Skills: S4 Hana Financials, S4 Hana, SAP FI/CO, FICO,BCM Experience: Minimum of 10 years in SAP as a consultant and minimum 4 years in S4 Hana / FICO. Primary Skills Cash Management, SAPFICO, SAP FICO, SAP FICO Configuration, SAP FICO Implementation, SAP FICO Module, SAP HANA Shift Time Recruiter Info Diksha Prasad dprbd@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role A day in the life of an Auto Adjuster: "¢ Communicate empathetically with customers (Email/Phone/Virtually) and help them through their claim process in a fast, fair and easy manner "¢ Efficiently write or review accurate estimates and supplements based on photos, with opportunity to learn and leverage video inspection skills, Condition vehicles and prepare reports for customers to settle total loss claims, Review and negotiate subrogation demands with Third Party Carriers "¢ Perform parts searches"¢ Review, reconcile, and negotiate (Phone/Virtually) with, repair facilities, customers and claimants" "¢ Work in multiple workstreams (Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)" "¢ Flexibility to work independently as part of a virtual team. Required to travel to local office periodically"¢ The ability to work independently starting your day from home"¢ In our virtual environment, adjusters are required to engage and participate on camera during online meetings and trainings. Job Qualifications Youre a great match for this role if you have: "¢ You are a High School Diploma/BE/BTech (Automobile/Mechanical) Courses"¢ You have 12 months or more of Auto Estimating / Body Shop / Insurance Experience "¢ You have prior experience using auto estimating programs such asCCC One, Audatex, or Mitchell" "¢ You enjoy the ability to work independently starting your day from home"¢ View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions "¢ Value providing an effortless customer service experience "¢ Are organized and able to multi-task in a fast-paced environment "¢ Are known for clear and professional communication "“ both written and verbal Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Recruiter Info Sumit Roy srozb@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role The position is responsible for serving as a designated subject matter expert (SME) on basic projects such as coordinating with the call center operations and quality control teams to improve efficiencies within the call center to increase the quality of customer relations and to improve overall service to all call center customers, and coordinating with the AB operations training unit to identify call center training needs and assist in the development of training materials. Position Overview: We are looking for a motivated and knowledgeable Subject Matter Expert (SME) to join our team. In this role, you will serve as a key resource for both internal teams and customers, helping to drive efficiencies and improve the quality of service in our Call Center. You will collaborate with different operational and training teams, ensuring smooth and effective service delivery while enhancing customer experiences. Key Responsibilities: Mandatory- Voice insurance experience in insurance field. Lead by ExampleAct as a role model for the team by demonstrating strong work ethic, professionalism, and customer focus. Escalated IssuesProvide expert assistance in resolving escalated or supervisor-level calls, ensuring customer concerns are addressed in a timely and professional manner. Project RepresentationRepresent the Call Center on cross-functional projects, initiatives, or testing as needed to improve team and service performance. Training and DevelopmentAssist in the creation, distribution, and implementation of training materials that enhance team capabilities and knowledge. Product ExpertiseDemonstrate solid understanding of telecommunications, products, and related functionalities to provide accurate, high-quality support. Support for Customer Service TeamRespond to questions and provide guidance to customer service specialists, including managing help hotline inquiries. Training and MentorshipOffer training to team members and guide them through the process of case research, issue resolution, and customer interaction. Policy InterpretationInterpret a variety of policies, rules, and regulations, applying them to customer inquiries and service requests. Handle Complex InquiriesManage and respond to a high volume of complex inquiries from both internal and external customers, maintaining professionalism and customer focus. Education and Experience : EducationA 4-year bachelors degree is preferred. ExperienceExperience0-3 years of experience in US Insurance is preferred. Equivalent combinations of education and experience may also be considered. Supervisory ResponsibilitiesThis role does not have supervisory duties. Voice Profile: Our ideal candidate is someone who thrives in dynamic, fast-paced environments and approaches challenges with a problem-solving mindset. Youre the type of person who steps up to help others, whether by answering complex inquiries or providing support to your team. Communication is key "“ you can break down complex topics clearly and professionally, and youre adept at training others in a way that makes even the most difficult concepts accessible. You value collaboration, share knowledge generously, and are always striving for excellence in customer care. Primary Skills Call Center, Call Center Operations, Customer Experience Management, Customer Inquiries, Customer Service, Insurance, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Vehicle Insurance, Voice Support Shift Time Recruiter Info Shital Balaji Holambe sbaqr@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role The Application Developer Consultant II develops code for intermediate modules, participates in design reviews, conducts code reviews, creates test plans and participates in testing reviews, and resolves moderate defects. The Consultant II designs, documents, reviews, and maintains components of software solutions for intermediate projects. Under limited supervision, the Application Developer Consultant II, works closely with business partners and Project Mangers to identify needs and design technology solutions toincrease operational efficiency, reduce compliance risks and/or advance strategic initiatives. Their work can vary from tactical solutions that need to be delivered within a few days, to a strategic project that may shape how a business unit will operate far into the future. They may be responsible for all phases or portions of the development cycle beginning withconcept modeling and requirements gathering, to release and ongoing user support. About The Role Lead Software Engineer I with 6-8 years of hands-on development experience in .NET Stack, also should have an Idea about RESTful web services, candidate should be ready to learn new tech stack such as React, Go. Should have good communication skills. Lead Software Engineer I develops code for intermediate to complex modules, participates in design reviews, conducts code reviews, creates test plans and participates in testing reviews, and resolves moderate to complex defects. This position designs, documents, reviews, and maintains components of software solutions for intermediate projects. This application developer will join a team of technical professionals on .NET based Applications for the Arity which is a technology company within Allstate. Primary Skills Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented Shift Time Recruiter Info Annapurna Jha ajhat@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Primary Skills Excellent Communication Skills, Insurance Knowledge Analytical Skills ,Hands on experience in Inbound & Outbound International Voice Process Key Responsibilities Inputs and tracks into the appropriate databases. "¢ Manages and handle Out bound and inbound calls "¢ Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted "¢ Working knowledge of insurance policies and related processes and procedures. "¢ Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). "¢ Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. "¢ Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. "¢ Resolve routine, complex, and unique questions/issues. and make payments Education "¢ Any Graduates - BA/B.Com/BBA/BCA/Bsc Only. Shifts 24*7 Shifts/Rotational Offs & Splits offs Experience "¢ 0-3 years experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills American English, Auto Insurance, Consumer Protection, Customer Data Management, English Language, Inbound Calls, Insurance, Outbound Calls, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Third Party Claims Shift Time Shift C (India) Recruiter Info Shruthi Raghupati Upadhyaya [C] srag1@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role Software Engineer Consultant II implements applications following 12-factor principles to build out the product and iterative enhancements. They partner on full stack of software products; developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. Key Responsibilities "¢ Participates in retrospectives to gather feedback and derive actionable items to improve the team and the product "¢ Participates in daily site, cross-site, and product team standups "¢ Participates in iteration planning meetings ensuring that the team has a common understanding of each story and chores in a teams backlog "¢ Provides support for software products in user environments "¢ Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices "¢ Practices daily paired programming and test-driven development in writing software and building products "¢ Collaborates within the team in designing systems and apps "¢ Participates in knowledge sharing, and contributes to the overall growth of the collective knowledge of the team Education "¢ 4 year Bachelors Degree (Preferred) Experience "¢ 2 or more years of experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Shift B (India) Recruiter Info Shriya Kumari skuow@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role Job Responsibilities Handle incoming customer inquiries and issues via chat and make outcalls as required in 24/7 environment Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. Identifying customer needs and assisting customers in various emergency situations along with effective multitasking abilities Maintain a professional and empathetic tone while addressing customer concerns on chats to ensure customer resolution and satisfaction. Utilize established guidelines and resources to resolve customer issues promptly and effectively. Document customer interactions, details, and resolutions accurately in the designated system. Collaborate with team members and cross-functional departments to escalate and resolve complex issues. Primary Requirement: Excellent verbal and written communication skills including the ability to maintain a courteous and professional demeanor with customers and with fellow employees Willingness to work in a dynamic 24/7 environment Ability to prioritize, multitask and work independently Problem solving skills and the desire to help customer Strong time management skills Job Responsibilities "¢ Handle incoming customer inquiries and issues via chat and make outcalls as required in 24/7 environment "¢ Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. "¢ Identifying customer needs and assisting customers in various emergency situations along with effective multitasking abilities "¢ Maintain a professional and empathetic tone while addressing customer concerns on chats to ensure customer resolution and satisfaction. "¢ Utilize established guidelines and resources to resolve customer issues promptly and effectively. "¢ Document customer interactions, details, and resolutions accurately in the designated system. "¢ Collaborate with team members and cross-functional departments to escalate and resolve complex issues. Primary Requirement: "¢ Excellent verbal and written communication skills including the ability to maintain a courteous and professional demeanor with customers and with fellow employees "¢ Willingness to work in a dynamic 24/7 environment "¢ Ability to prioritize, multitask and work independently "¢ Problem solving skills and the desire to help customer "¢ Strong time management skills Primary Skills Shift Time Recruiter Info Nikita Torne [C] ntorn@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities "¢ Prepares, reviews, reconciles, and/or approves supplements "¢ Prepares damage estimates for moderately complex claims and locates parts "¢ Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss "¢ Documents a claim file with notes, evaluations, and decision-making process "¢ Summarizes documents and enters into claim system notes "¢ Negotiates and settles moderately complex claims in accordance with business unit best practices "¢ Initiates system generated checks and pays appropriate parties "¢ Evaluates diminished value in a moderately complex claim "¢ Determines valuation of salvage "¢ Conditions vehicles and prepares report for customers Education "¢ 4 year Bachelors Degree (Preferred) Experience "¢ 0-2 years experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Sidhant Kashyap skavz@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role Software Engineer Senior Consultant II implements applications following 12-factor principles to build out the product and iterative enhancements. They own the full stack of software products, developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. Key Responsibilities "¢ Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices "¢ Practices daily paired programming and test-driven development in writing software and building product "¢ Provides input into the architecture and design of the product; collaborating with the team in solving problems the right way "¢ Serves as an expert on a specific business domain and demonstrates leadership and accountability on at least one technology stack "¢ Coaches more junior team members around different technologies and XP practices "¢ Provides support for software products in user environments "¢ Participates in executing the strategy, keeping the customer needs and wants in mind "¢ Participates in retrospectives to gather feedback and derive actionable items to improve the team and the product "¢ Leads and participates in daily site, cross-site, and product team standups "¢ Participates in iteration planning meetings ensuring that the team has a common understanding of each story and chores in a teams backlog Education "¢ 4 year Bachelors Degree (Preferred) Experience "¢ 3 or more years of experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Shriya Kumari skuow@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role The ENT Reporting and Delivery Consultant I ensures accuracy, completeness and consistently of results on financial reports. This role also utilizes data, technology, relationships and team members to perform appropriate validation of reports, recommend consolidation or elimination of reports with duplicate data and identify potential process improvements. Key Responsibilities "¢ Inspire trust and confidence in clients through strategic and diplomatic handling of relationships "¢ Provide accurate and timely reports to allow business partners to improve performance "¢ Use data, technology, business knowledge and statistics to build automation to streamline quality controls utilizing broad policies and professional standards "¢ Perform post-implementation validation (e.g., accuracy, timeliness, etc.) by validating balancing controls, reviewing content, structure and troubleshooting "¢ Identify and incorporate the additional information as needed to understand the impact of alternatives, support business objectives and improve programs "¢ Initially set up and design quality assurance controls during the report build phase as well as in existing reports that lack these controls Primary Skills Power BI, Advanced Excel, Macro Development Experience "¢ 2 -6 years of experience (Preferred) Shift Time "¢ US Shift time 5Pm to 2Am IST or 3PM to 12Pm IST Education Any Graduates Primary Skills Microsoft Excel, Microsoft Excel Dashboards, Microsoft Power Business Intelligence (BI) Shift Time Shift C (India) Recruiter Info Hiral Rughani [C] hrugj@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role The Accounting Sr Consultant performs complex activities related to special accounting projects, preparation of financial reports/models and analysis of financial/accounting data. Key Responsibilities "¢ Uses advanced accounting principles and understands the concepts, rules and terminology to the science of accounting "¢ Breaks down complex information in a systematic and communicable manner "¢ Identifies, develops and applies ideas and approaches to complicated issues, solving problems and accomplishing goals "¢ Reviews and analyzes ambiguous problems and complicated Accounting/Financial/technical information issues "¢ Applies strong understanding of industry practices and integrates accounting knowledge with business goals and strategy "¢ Plans, implements and manages moderately-scaled projects Education "¢ 4 year Bachelors Degree (Preferred) Experience "¢ 3 or more years of experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Accounting, Corporate Accounting, Customer Centricity, Digital Literacy, Financial Accounting, Financial Analysis, Financial Statement Analysis, Inclusive Leadership, Learning Agility, Results-Oriented Shift Time Recruiter Info Diksha Prasad dprbd@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together.® The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

Allstate Insurance has an exciting opportunity for Operations Associate- (International Voice Process) Allstate Insurance is changing the way the insurance industry looks and we want you to be part of our growing team! Our focus is on creating extraordinary customer experiences, establishing connections through technology, and using continuous improvement in transforming how we settle insurance claims. Unexpected events are often unnerving, so it takes someone special to put the pieces back together for our customers. This is the opportunity you've been looking for to truly impact someone's life! Start your claims professional career today as an Operations Associate and be part of our dynamic team! Job Qualifications You're a great match for this role if you: Experience in International Voice Process ( Voice Experience will be a added advantage ) Can join immediately or within 30 days. Experience: 0 to 3 Years exp (Any international voice process) Are known for clear and professional communication - both written and verbal Are organized and able to multi-task in a fast-paced environment. Are flexible to work in 24/7 Shifts & Night Shifts. Education - Any Graduates BA, B. Com, BBA, BSc, B.Tech candidates with BPO Voice experience only preferred Location Bangalore(Eco world, Bellandur) We Offer Competitive salary Medical coverage A culture of learning where you can expect to develop foundational skills for the future. Opportunities for both personal and professional development Leadership teams that are communicative and engaged Impactful work by serving customers and the community in times of need. Recognition and advancement opportunities Learn more about Allstate benefits @ https://allstategoodlife.com Job Description A Day in the Life: Communicates empathetically and timely with customers and helps them through their claim process in a fast, fair and easy manner. Will be reviewing claims, and doing follow up through calling (Outbound and Inbound calls) Retrieving Claim related documents, obtain additional information (if missing) Completing all necessary forms, and routes them to the appropriate parties Updating the claim information and handling the task Key Responsibilities . Manages and handle Out bound and inbound calls Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. and make payments. Inputs and tracks into the appropriate databases If offered the role, you will go through training. You will receive ongoing support, mentoring and coaching as you develop in your career. Good Work. Good Life. Good Hands.

Allstate Insurance has an exciting opportunity for Operations Associate- (International Voice Process) Allstate Insurance is changing the way the insurance industry looks and we want you to be part of our growing team! Our focus is on creating extraordinary customer experiences, establishing connections through technology, and using continuous improvement in transforming how we settle insurance claims. Unexpected events are often unnerving, so it takes someone special to put the pieces back together for our customers. This is the opportunity you've been looking for to truly impact someone's life! Start your claims professional career today as an Operations Associate and be part of our dynamic team! Job Qualifications You're a great match for this role if you: Experience in International Voice Process ( Voice Experience will be a added advantage ) Can join immediately or within 30 days. Experience: 0 to 3 Years exp (Any international voice process) Are known for clear and professional communication - both written and verbal Are organized and able to multi-task in a fast-paced environment. Are flexible to work in 24/7 Shifts & Night Shifts. Education - Any Graduates BA, B. Com, BBA, BSc, B.Tech candidates with BPO Voice experience only preferred Location Pune (Kharadi) We Offer Competitive salary Medical coverage A culture of learning where you can expect to develop foundational skills for the future. Opportunities for both personal and professional development Leadership teams that are communicative and engaged Impactful work by serving customers and the community in times of need. Recognition and advancement opportunities Learn more about Allstate benefits @ https://allstategoodlife.com Job Description A Day in the Life: Communicates empathetically and timely with customers and helps them through their claim process in a fast, fair and easy manner. Will be reviewing claims, and doing follow up through calling (Outbound and Inbound calls) Retrieving Claim related documents, obtain additional information (if missing) Completing all necessary forms, and routes them to the appropriate parties Updating the claim information and handling the task Key Responsibilities . Manages and handle Out bound and inbound calls Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. and make payments. Inputs and tracks into the appropriate databases If offered the role, you will go through training. You will receive ongoing support, mentoring and coaching as you develop in your career. Good Work. Good Life. Good Hands.