3670 Performance Management Jobs

We are looking for a skilled SAP SD/S4 HANA professional with 5-10 years of experience to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in SAP SD and S4 HANA. Roles and Responsibility Manage and implement SAP SD and S4 HANA solutions for clients. Provide technical expertise and support to clients on SAP SD and S4 HANA modules. Collaborate with cross-functional teams to deliver high-quality projects. Analyze business requirements and develop solutions using SAP SD and S4 HANA. Train and guide junior team members on SAP SD and S4 HANA best practices. Ensure timely delivery of projects and meet client expectations. Job Requirements Strong knowledge of SAP SD and S4 HANA modules and functionalities. Experience in implementing and managing large-scale SAP SD and S4 HANA projects. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving and analytical skills. Familiarity with industry-specific regulations and standards.

We are looking for a skilled Node JS Professional with 5-8 years of experience to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in Node JS and be able to work collaboratively as part of a team. Roles and Responsibility Design, develop, and maintain high-quality software applications using Node JS. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and implement automated testing scripts to ensure code quality. Troubleshoot and resolve technical issues efficiently. Participate in code reviews and contribute to improving overall code quality. Stay updated with the latest trends and technologies in Node JS. Job Requirements Strong proficiency in Node JS and its ecosystem. Experience with database management systems such as MongoDB or PostgreSQL. Knowledge of front-end frameworks like React or Angular. Familiarity with version control systems like Git. Excellent problem-solving skills and attention to detail. Ability to work effectively in a team environment and communicate clearly.

Looking for a skilled SAP TM professional with 5-10 years of experience to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in SAP Transportation Management and excellent analytical skills. Roles and Responsibility Manage and coordinate transportation operations using SAP TM. Analyze data and reports to optimize logistics and supply chain processes. Collaborate with cross-functional teams to implement process improvements. Develop and maintain relationships with suppliers and stakeholders. Ensure compliance with company policies and procedures. Identify and mitigate risks associated with transportation management. Job Requirements Strong knowledge of SAP TM and its applications. Excellent analytical and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Effective communication and interpersonal skills. Strong attention to detail and organizational skills. Experience in managing and leading teams is an added advantage.

We are looking for a skilled SAP Ariba professional with 4 to 8 years of experience to join our team. The ideal candidate will have a strong background in procurement and supply chain management. Roles and Responsibility Manage and implement SAP Ariba solutions for procurement and supply chain management. Collaborate with cross-functional teams to identify and prioritize business requirements. Develop and maintain technical documentation for SAP Ariba implementations. Provide training and support to end-users on SAP Ariba functionality. Analyze and resolve complex technical issues related to SAP Ariba. Ensure compliance with company policies and procedures for procurement and supply chain management. Job Requirements Strong knowledge of SAP Ariba, including procurement and supply chain management modules. Experience with SAP ERP systems, particularly MM and PP modules. Excellent analytical and problem-solving skills, with the ability to work independently. Strong communication and interpersonal skills, enabling effective collaboration with stakeholders. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Bachelor's degree in Computer Science or Information Technology; relevant certifications are an asset.

We are looking for a skilled professional with expertise in PEGA and Java skills to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have 6-8 years of experience. Roles and Responsibility Design, develop, and implement PEGA applications using Java. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain high-quality code that meets industry standards. Troubleshoot and resolve technical issues efficiently. Participate in code reviews and contribute to improving overall code quality. Stay updated with the latest trends and technologies in PEGA development. Job Requirements Strong knowledge of PEGA platform and its ecosystem. Proficiency in Java programming language. Experience with Agile methodologies and version control systems. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills. Ability to work in a fast-paced environment and meet deadlines.

We are looking for a skilled SAP PLM professional with 6 to 12 years of experience. The ideal candidate will have a strong background in SAP PLM and excellent problem-solving skills. Roles and Responsibility Collaborate with cross-functional teams to implement and support SAP PLM solutions. Provide technical expertise and guidance on SAP PLM modules, including product data management, change management, and collaboration tools. Develop and maintain documentation of SAP PLM configurations, customizations, and workflows. Troubleshoot and resolve complex issues related to SAP PLM implementation and maintenance. Work closely with stakeholders to understand business requirements and develop solutions using SAP PLM best practices. Participate in project planning, execution, and delivery to ensure successful outcomes. Job Requirements Strong knowledge of SAP PLM modules, including product data management, change management, and collaboration tools. Experience with SAP PLM implementation, configuration, and customization. Excellent problem-solving skills and the ability to analyze complex issues and develop creative solutions. Strong communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to work independently and as part of a team, with a focus on delivering high-quality results. Familiarity with industry standards and best practices in SAP PLM implementation and maintenance.

We are looking for a highly skilled and experienced Technical Project Management Professional with 10-15 years of experience to join our team in IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in project management and technical expertise. Roles and Responsibility Manage and coordinate technical projects from initiation to delivery, ensuring timely completion and quality results. Develop and implement project plans, resource allocation, and risk management strategies to ensure successful project outcomes. Collaborate with cross-functional teams, including development, testing, and design, to ensure alignment and effective communication. Conduct project status updates, progress reports, and issue resolution meetings to stakeholders. Identify and mitigate potential risks, issues, and dependencies that could impact project timelines or budgets. Ensure compliance with industry standards, best practices, and company policies in all project activities. Job Requirements Strong understanding of project management principles, methodologies, and tools, with experience in managing technical projects. Excellent communication, leadership, and problem-solving skills, with the ability to motivate and guide team members. Experience with project management software, such as MS Project, Asana, or Trello, and the ability to learn new tools quickly. Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining attention to detail. Strong analytical and decision-making skills, with the ability to think critically and make informed decisions. Bachelor's degree in Computer Science, Engineering, or a related field, with a strong academic record.

We are looking for a skilled SAP IBP professional with 5-10 years of experience to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in SAP IBP and excellent analytical skills. Roles and Responsibility Collaborate with cross-functional teams to design and implement SAP IBP solutions. Develop and maintain complex data models using SAP IBP tools. Analyze business requirements and provide recommendations for process improvements. Design and develop reports, dashboards, and visualizations using SAP IBP. Troubleshoot and resolve technical issues related to SAP IBP. Provide training and support to end-users on SAP IBP tools. Job Requirements Strong knowledge of SAP IBP concepts, including planning, budgeting, and forecasting. Experience with data modeling, reporting, and visualization tools. Excellent analytical and problem-solving skills. Ability to work collaboratively with cross-functional teams. Strong communication and interpersonal skills. Familiarity with industry-specific regulations and standards. Location- Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Hyderabad,Jammu, Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim

We are looking for a skilled professional with 2 to 12 years of experience in storage management to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in storage management and excellent problem-solving skills. Roles and Responsibility Manage and maintain large-scale storage systems for high availability and performance. Troubleshoot and resolve complex storage-related issues efficiently. Collaborate with cross-functional teams to design and implement new storage solutions. Develop and implement best practices for storage management and optimization. Ensure compliance with industry standards and regulations for data security and privacy. Provide technical guidance and support to junior team members on storage-related matters. Job Requirements Strong knowledge of storage technologies, including backup and recovery systems. Excellent problem-solving and analytical skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and collaboration skills, with the ability to work with diverse teams. Experience with storage management tools and software, such as NetBackup or Veritas. Strong understanding of data security and privacy principles, with experience in implementing access controls and encryption.

We are looking for a skilled SAP TRM professional with 9 to 17 years of experience. The ideal candidate will have a strong background in SAP systems and excellent analytical skills. Roles and Responsibility Manage and implement SAP TRM solutions for clients. Provide technical support and training to end-users on SAP TRM modules. Analyze business requirements and develop solutions using SAP TRM. Collaborate with cross-functional teams to ensure seamless integration of SAP TRM with other systems. Develop and maintain documentation of SAP TRM configurations and customizations. Troubleshoot and resolve issues related to SAP TRM implementation. Job Requirements Strong knowledge of SAP TRM modules and functionalities. Excellent analytical and problem-solving skills. Ability to work independently and as part of a team. Effective communication and interpersonal skills. Experience with SAP system administration and maintenance. Familiarity with industry-specific regulations and standards. Minimum of 9 years of experience in the field, with a maximum of 17 years.

Order Management TL Skill-Order Management,Order Fulfillment,Order Lifecycle,Team Handling,Team Lead Exp-4+Yrs In OM Team Lead (2Yrs On Paper Team Lead Mand) PKG Upto-10.5LPA Loc-Bang Call on 7042331616 or drop cv on supreet.imaginators@gmail.com Required Candidate profile 2Yrs On Paper Team Lead Mandatory Skill-Order Management, Order Fulfillment,Order To Cash, Order Lifecycle, Escalation,Performance Management,Team Handling, Team Lead,Stakeholder,SCM, Supply Chain,ERP

Role and Responsibilities: 1. HR Operations, Payroll & Compliance • Oversee end-to-end HR operations including employee lifecycle management (onboarding to offboarding). • Manage monthly payroll processing, ensuring accuracy and statutory compliance. • Monitor and ensure adherence to all labour laws, regulations, and statutory requirements. • Partner with finance team and compliance vendor for audit readiness and policy alignment. 2. Talent Acquisition (TA) • Lead recruitment strategy and ensure timely hiring across levels. • Build strong talent pipelines through proactive sourcing strategies and partnerships. • Implement structured interview processes and onboarding programs. 3. Performance Management & Employee Engagement • Drive the annual performance management cycle (goal setting, reviews, appraisals). • Champion initiatives that enhance employee morale, culture, and engagement. • Design and implement employee recognition programs and feedback mechanisms. 4. HRIS & Data Management • Oversee implementation and management of HR systems and HRIS tools. • Ensure data integrity and generate HR dashboards and reports for leadership. 5. Training • Identify training needs across departments and collaborate with stakeholders to design relevant learning initiatives. • Facilitate internal trainings and coordinate with external trainers as needed. Knowledge, Skill and Abilities for the Role: • Demonstrated ability to lead HR teams and influence stakeholders. • Excellent communication, interpersonal, and problem-solving skills. • Strong knowledge of HR compliance, labor laws, payroll, and HR systems.

Job Title: Technical Project Manager About the Role: We are looking for a motivated and experienced Technical Project Manager to lead and deliver technical projects. You will work closely with cross-functional teams, including developers, architects, business analysts, QA engineers, and other stakeholders, ensuring projects are completed on time, within scope, and with a process-driven, quality-focused approach. Key Responsibilities: Lead and manage software development projects from initiation to closure. Collaborate with architects, developers, business analysts, and QA engineers to align project activities with strategic goals. Develop effort estimations for new and changing requirements. Identify and manage project risks with effective mitigation strategies. Guide teams through development, ensuring adherence to established systems and quality standards. Assign tasks, manage escalations, and maintain project momentum. Track and report on project progress to internal teams and stakeholders. Foster open communication, resolve conflicts, and ensure team alignment. Coordinate with clients to track milestones and manage expectations. Required Skills and Experience: 4-6 years of experience in IT with a track record of managing complex technical projects. Strong QA background with experience in managing testing efforts and ensuring product quality. Strong understanding of project management methodologies (Agile, Waterfall, hybrid). Excellent communication skills for both technical and non-technical stakeholders. Strong problem-solving skills and proactive decision-making. Experience in leading and motivating project teams. Proficiency in project management tools (e.g., JIRA, MS Project, Trello). Solid technical background, comfortable reading code, but not required to write it. Why Join Us? Be part of a dynamic team where your work directly impacts project success. Exposure to diverse technologies and methodologies. Continuous learning, professional growth, and career development. If you are passionate about technology, thrive in managing complex projects, and have a record of delivering results, we want to hear from you.

Team Lead for the Order Management (O2C) domain Face-to-Face Interview Only On-paper Team Lead (min. 2 yrs) Shift: 9:30 PM-6:30 AM CTC: 6.5-10.5 LPA WFO: Bangalore Call: +91-9810996899 (Mon-Sat, 10 AM-6 PM) Send your resume: latika.chopra05@gmail.com Required Candidate profile Current on-paper Team Lead position - Min 2Yrs & 10-11 direct reportees Strong in: KPI, KRA, SLA management, escalation handling, and process improvement. Excellent verbal and written communication.

We are looking for a highly skilled and experienced SAP CPI professional to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have 6-8 years of experience in the field. Roles and Responsibility Collaborate with cross-functional teams to design and implement SAP CPI solutions. Develop and maintain technical documentation for SAP CPI projects. Provide training and support to end-users on SAP CPI tools and functionalities. Troubleshoot and resolve complex technical issues related to SAP CPI. Analyze business requirements and develop solutions using SAP CPI. Ensure compliance with industry standards and best practices for SAP CPI implementation. Job Requirements Strong knowledge of SAP CPI concepts, including data integration and transformation. Experience working with various data formats and technologies, such as XML and XSLT. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills. Familiarity with agile development methodologies and version control systems like Git. A Bachelor's degree in Computer Science or a related field is required.

We are looking for a skilled SAP CO professional with 6 to 9 years of experience to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in SAP CO and excellent analytical skills. Roles and Responsibility Manage and maintain accurate financial records and reports using SAP CO. Analyze financial data to identify trends and areas for improvement. Develop and implement financial models and forecasts using SAP CO. Collaborate with cross-functional teams to achieve business objectives. Ensure compliance with financial regulations and standards. Provide financial insights and recommendations to senior management. Job Requirements Strong knowledge of SAP CO and its applications. Excellent analytical and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Effective communication and interpersonal skills. Strong attention to detail and organizational skills. Experience working with financial data and reports.

Order Management TL Skill-Order Management,Order Fulfillment,Order Lifecycle,Team Handling,Team Lead Exp-4+Yrs In OM Team Lead (2Yrs On Paper Team Lead Mand) PKG Upto-10.5LPA Loc-Bang NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile 2Yrs On Paper Team Lead Mandatory Skill-Order Management, Order Fulfillment,Order To Cash, Order Lifecycle, Escalation,Performance Management,Team Handling, Team Lead,Stakeholder,SCM, Supply Chain,ERP

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Recruiter Info Sumit Roysrozb@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. This job involved leading a team of Property claims processing specialists whose primary role involved in supporting the data entry updates with regards to pre-fill activity. As part of the role the teams review images and documentation received with regards on the claims and as per guidelines update the information into the relevant fields with the systems. Details are shared virtually with the team and the primary resposibility for the speciaist is to accurately review the documenation and accordingy update details into the necessary tools and systems. The role would require the lead to aptly scale up towards assessing inputs on the pre-fill template as per Allstate guidelines. Managing tasks and workflows inaccordance to set standards and ensuring necessary claims processing guidelines and authourity limits are being adhered to through the process. Handling new hire training and transitions for the scope of services. Will need to have a high interest in driving domain certification and effectively collaborate with our Learning and Development partners to execute on industry certifications and training programs. Monitoring the KPI health of the business and ensuring claims severity and quality of reviwes meet agreed standards. Interact with stateside partners and provide necessary reporting across people and process KPIs. Lead teams of high performing individuals, execute on actions and initiatives in line with organization culture. Collaborate across multiple cross functional teams (not limited to Technology, Hiring, Training, Quality). Develop talent and create an environment of trust and motivation in which team can thrive and drive results. Key Responsibilities Ensure knowledge upkeep of the property specialists and adherence to standards and KPIs Proactively identify challenges from a delivery/operational perspective and build out recovery action plans Accuracy of line items and Quality of pre-fill meet set standard and increase STP of Claims to downstream teams Drive Transformation outcomes through digital and operational levers Fair practices to manage tasks and have a Claims ownership mindset Continually focusing on enhancing Customer Experience and influencing strategic goals and objectives Ensure specialists are adhering to processing guidelines and effectively updating any inputs with regards to the claims with necessary accuracy Build expertise within the property claims teams and be able to perform pre-fill tasks with necessary accuracy and efficiency Retention of talent is key and ensure all EWS procedures and stability reporting is in place Participate in Transition related calls and share relevant updates with regards to the team (Knowledge Transfer/Training Progress Updates/Health review of team) Review Inspire and Barometer survey outcomes and build actionable plans to sustain targets Optimum resource utilization across the team and actively manage the demand/capacity basis volume inflow Conduct process trainings / refresher trainings / Feedback sessions across the team Walk the Talk by leading the way with Continuous improvement best practices- rigor with daily huddles, performance/ knowledge management, build resiliency through training etc. Initiate Ideation sessions and identify problem areas across the process lifecycle Deliver operational efficiencies through defined levers Arrange and attend business meetings (in-person/virtually) Monthly/Quarterly/Annual Performance tracking and management for people and business with necessary metric/health reporting Interact with leadership teams and raise flags on any business/financial risk that is observed in the process Mentor and guide team members through our shared purpose behaviors and leadership practices Self-grooming from a leadership and domain perspective to drive capability expansion and growth Define learning pathways for the team and effectively identify leadership/skilling needs in collaboration with HR and training partners Have strong reporting and review in place to effectively escalate issues to stakeholders/leadership Adherence to employee engagement processes (1-0-1s, Development plan building) Education 4 year Bachelors Degree (Preferred) Experience Bachelors Degree or equivalent experience 7 - 9 years of related experience Managed a team with at least 15+ FTE Exposure to handling voice / Backoffice / digital support channels will be an added advantage Operational experience handling Claims Insurance processing will be preferred Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Auto Insurance, Auto Insurance Claims, Call Center Management, Casualty Insurance, Claims Adjustments, Coaching, Customer Experience Management, Motor Insurance, Performance Management (PM), Property Claims, Property Claims Management, Property Damage Claims, Property Insurance, Property Insurance Claims, Relationship Building Shift Time Recruiter Info Dipti Murudkardsudh@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. This job involved leading a team of estimating and pre-fill claims specialists / Property claims processing specialists responsible for property damage assessments from defined peril types / payments and adjuster task support. The teams evaluate the extent of the damage basis images and documentation received from the vendors/insured. Damage details are shared virtually with the team and the primary resposibility for the speciaist is to accurately identify the damage and accordingy create a sketch of the damage an update details into the necessary tools and systems. The role would require the lead to aptly scale up towards estimating and assessing damage as per Allstate guidelines. Managing tasks and workflows inaccordance to set standards and ensuring necessary claims processing guidelines and authourity limits are being adhered to through the process. Handling new hire training and transitions for the scope of services. Will need to have a high interest in driving domain certification and effectively collaborate with our Learning and Development partners to execute on industry certifications and training programs. Monitoring the LPI health of the business and ensuring claims severity and quality of estimating reviwes meet afreed standards. Interact with stateside partners and provide necessary reporting across people and process KPIs. Lead teams of high performing individuals, execute on actions and initiatives in line with organization culture. Collaborate across multiple cross functional teams (not limited to Technology, Hiring, Training, Quality). Develop talent and create an environment of trust and motivation in which team can thrive and drive results. Key Responsibilities Primary responsible to manage Property Pre-fill / property technical support teams Conduct Technical reviews / Audits for the teams & provide coaching accordingly Might have to Investigate claim, gather evidences, determine liability, negotiating settlements, and communicate with all parties involved in the claims process- If required Identifying / accomplishing cross skilling opportunities withing the teams on various tasks & perils Work/collaborate with Onshore adjusters to close /conclude claims virtually Develop teams Estimation Accuracy by collaborating with the onshore SMEs Establish technical criteria on Claims, collaborate with technical teams to promote best in class quality of estimate and service Ensure knowledge preservation of the estimating specialists and adherence to estimating standards and KPIs Estimate Accuracy and Quality of technical estimate and pre-fill meet set standard and increase STP for estimates to adjusters Ensure specialists are adhering to estimation guidelines and effectively identifying damage with necessary accuracy (scripting, Material identification, missed damages) Build expertise within the property claims teams and be able to perform estimating tasks with necessary accuracy and efficiency Retention of talent is key and ensure all EWS procedures and stability reporting is in place Participate in Transition related calls and share relevant updates with regards to the team (Knowledge Transfer/Training Progress Updates/Health review of team) Review Inspire and Barometer survey outcomes and build actionable plans to sustain targets Optimum resource utilization across the team and actively manage the demand/capacity basis volume inflow Conduct process trainings / refresher trainings / Feedback sessions across the team Walk the Talk by leading the way with Continuous improvement best practices- rigor with daily huddles, performance/ knowledge management, build resiliency through training etc. Initiate Ideation sessions and identify problem areas across the process lifecycle Deliver operational efficiencies through defined levers Arrange and attend business meetings (in-person/virtually) Monthly/Quarterly/Annual Performance tracking and management for people and business with necessary metric/health reporting Interact with leadership teams and raise flags on any business/financial risk that is observed in the process Mentor and guide team members through our shared purpose behaviors and leadership practices Self-grooming from a leadership and domain perspective to drive capability expansion and growth Define learning pathways for the team and effectively identify leadership/skilling needs in collaboration with HR and training partners Have strong reporting and review in place to effectively escalate issues to stakeholders/leadership Adherence to employee engagement processes (1-0-1s, Development plan building) Education & Experience Bachelors Degree or equivalent experience 7 - 9 years of related experience Managed a team with at least 15+ FTE Managed / Worked in Underwriting / Adjudication processes Exposure to handling voice / Backoffice / digital support channels will be an added advantage Operational experience handling Claims Insurance processing will be preferred AIC, Chartered Property Casualty Underwriter (CPCU), or equivalent preferred Supervisory Responsibilities This job has supervisory duties. Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building Shift Time Recruiter Info Dipti Murudkardsudh@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. A day in the life of an Auto Adjuster Communicate empathetically with customers (Email/Phone/Virtually) and help them through their claim process in a fast, fair and easy manner Efficiently write or review accurate estimates and supplements based on photos, with opportunity to learn and leverage video inspection skills, Condition vehicles and prepare reports for customers to settle total loss claims, Review and negotiate subrogation demands with Third Party Carriers Perform parts searches Review, reconcile, and negotiate (Phone/Virtually) with, repair facilities, customers and claimants" Work in multiple workstreams (Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)" Flexibility to work independently as part of a virtual team. Required to travel to local office periodically The ability to work independently starting your day from home In our virtual environment, adjusters are required to engage and participate on camera during online meetings and trainings. Job Qualifications Youre a great match for this role if you have You are a High School Diploma/BE/BTech (Automobile/Mechanical) Courses You have 12 months or more of Auto Estimating / Body Shop / Insurance Experience You have prior experience using auto estimating programs such asCCC One, Audatex, or Mitchell" You enjoy the ability to work independently starting your day from home View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions Value providing an effortless customer service experience Are organized and able to multi-task in a fast-paced environment Are known for clear and professional communication- both written and verbal Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Recruiter Info Sumit Roysrozb@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Shift C (India) Recruiter Info Shruthi Raghupati Upadhyaya [C]srag1@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. This Role involves deeper understanding of the Payroll Admin & Leveraging expertise to solve specific problems pertaining to Payroll . Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.Payroll experience into US/UK/InternationalCandidates should come with 2+ years of HRO hiringDesign processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. OE OPEX & Continuous Improvement Liaise with Business Excellence team as required to drive Operational Excellence within Team and support OE Focal. Identifies & implements improvement/innovative ideas which can reduce time/cost, improved accuracy, enhance controls, increase customer experience or create value for client What are we looking for o Have regular discussion with the team on their performance and support them to improve their performance. o Conduct regular trainings for the team/team members basis Training Need analysis. o Actively engage with the team and participate in team & Organizational events. Perform talent reviews to analyze training needs of team members & nominate them in trainings programs accordingly. Develop subject matter experts within the team to provide optimized service delivery Ensure succession planning for critical team members & sufficient back up planning & development of successors. Enhance team morale and engagement level thorough team bonding exercises & activities. Be the first point of contact for escalation and resolution point for team members with regards to people related queries. Retain talent and establish growth plans for critical resources. Liaise with local PPAs & human resources team on driving key people initiatives & critical issues.Collaboration Participates in various internal or client initiatives related to process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals.Team Management & Team Development Recruit & on-board new team members Ensure that the team is adequately staffed and resources have the right skills required for the job. Liaise with leadership, recruitment and IJP Teams on staffing requirements. Providing team members with a clear sense of direction and understanding of their responsibilities Manage and improve people performance and align them with organizational goals and objectives Create a performance driven competitive culture in the team byo Ensuring team is aware of their goals and how their performance evaluation criteria. o Ensure a robust measurement system to substantiate performance evaluation of team members, recognize and reward individual and team accomplishments. o Monitor team members performance and Prepare Monthly scorecard of their performance. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for Candidate with Case Management knowledge.Intermediate Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee Data Process Design Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for Collaboration and interpersonal skillsCorporate planning & strategic planningAbility to manage multiple stakeholdersAbility to establish strong client relationshipAbility to handle disputes Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation