Home
Jobs

1227 Payroll Processing Jobs - Page 12

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

2.0 - 7.0 years

4 - 9 Lacs

Noida

Work from Office

Job SummaryA Data Services Consultant for UKG is an integral member of a dynamic organization responsible for data conversion in the field of Human Capital Management. The consultant is accountable for accurately converting US Payroll data from customers' source system(s) into UKG Pro. Deliver data consulting services to our customers. Skills essential to this role are knowledge of US Payroll, Taxation, SQL, analysis, consulting, organization, written and verbal communication. Functional and technical knowledge of HCM and Payroll systems is must to have. The candidate is expected to work in shift having overlap with US and be flexible for other shifts as applicable per the organization needs. On some days the consultant will have flexibility based on project work or customer call. The candidate is also responsible for interacting with other businesses and technical project stakeholders to gather business requirements and ensure successful delivery. The candidate should be able to leverage the strengths and capabilities of the software tools to provide an optimized solution to the customer. The candidate must have good communication skills and able to effectively communicate ideas both verbally and in writing at all levels in the organization, from executive staff to technical resources. The role requires working with the Program/Project manager, Solution Consultant, and customer representative to deliver the solution based upon the defined design requirements and ensure it meets the scope and customer expectations. Primary/Essential Duties and Key Responsibilities Utilize available ETL tool to extract and convert data from source system reports. Interpret, validate, and convert data from source system(s) to target system including demographic data, taxation, benefits, payroll balances, additional tables, contacts, dependents, beneficiaries. Extract, validate, convert, reconcile and load US People and Payroll data into HCM software through SQL stored procedures and backend. Perform balancing of payroll data based on earning, deduction and tax codes. Reconciling the opening balances data to be loaded with the original source to ensure that all information has been accurately transferred and that there is no missing information. Utilize available data conversion tools, SQL queries, templates, and documentation to promote efficiency and standardization in compliance with approved data conversion methodology Proactively communicate with peers, internal teams, and customers to keep them apprised of project status and ensure they are on track with assigned responsibilities and project timeline and effectively implement change-control Create required post conversion documents including Issues and Assumptions and Tax Verification Schedule and successfully complete multiple projects within the timeline required Provide input on data conversion methodology and process improvements Provide support to peers (e.g., mentoring, knowledge transfer) including developing and delivering knowledge transfer sessions on new tools and processes as needed/requested Successfully assist or shadow System Consultant on implementation projects in order to gain a better understanding of system configuration and apply that knowledge to add more value during the data conversion process Required Qualifications BE/B Tech or Master's in related field 2+ years of experience working on US Payroll and 4+ years of experience in SQL Database, Programming, and Transact SQL Experience working in project teams along with strong SQL skills and Knowledge of any ETL tool Good to have prior experience with US Payroll and any Human Capital Management Software Prior consulting experience, customer-focused, positive and professional attitude along with strong communication and interpersonal skills Able to work independently with minimal supervision, collaborative, organized, detail oriented, accurate and responsive, results driven orientation. Strong decision making, problem-solving, analysis, task and time management skills

Posted 1 week ago

Apply

3.0 - 5.0 years

4 - 6 Lacs

Mohali

Work from Office

Only if you have experience managing end-to-end payroll. Job Summary: Seeking a HR professional to manage payroll, ensure compliance, and support HR analytics using Excel/Power BI. Experience with HRIS Keka & strong data handling skills required. Provident fund

Posted 1 week ago

Apply

2.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Manage payroll processing from start to finish Administer payroll systems and procedures Hiring & Induction Support Ensure statutory compliance with PF, ESIC & PT Coordinating with HR for onboarding & exit of Employee using Payroll software Health insurance Provident fund Annual bonus

Posted 1 week ago

Apply

2.0 - 7.0 years

4 - 4 Lacs

Bengaluru

Work from Office

Good Communication in English & Kannada.. Experience in handling joining formalities, induction, onboarding, Attendance, payroll, PF, Exit formalities and grievance. Good experience in handling HR operation size of employees 200 to 300.

Posted 1 week ago

Apply

6.0 - 11.0 years

5 - 9 Lacs

Hyderabad

Work from Office

skill: SAP HCM Payroll Job type: contract to hire Payroll company: IDESLABS Client : Cap Gemini Job Description: - Good experience on SAP HCM Payrol l Consultant Must Have US Payroll,canada Payroll Experience.

Posted 1 week ago

Apply

3.0 - 6.0 years

8 - 12 Lacs

Bengaluru

Hybrid

Job Description - Following our Business Code of Conduct and always acting with integrity and due diligence - Understands business needs and in depth understanding of Tesco processes - Builds on Tesco processes and knowledge by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed metrics - Solves problems by analyzing solution alternatives - Responsible to reconcile and transmit wages/salaries to the Tesco UK employees via BACS (Bankers Automated Clearing Services) - Understanding of statutory regulation on Payroll process - Understanding of PAYE ( Pay as you Earn ) - Understanding of various interfaces and reports affecting Payroll from various business - Understanding of Technical issues pertaining to technology and solutions to be provided - Understanding of System testing to ensure there are changes before the system launch - Documentation for Audit and also communicate the process changes to various payroll teams - Build and coordinate user access levels for payroll applications such as Unipay, PE, Interpers, PRO (Online Payroll Reports), OPS (Our personnel System), Colleague References and Work Plan Qualifications - Good interpersonal and communication skills - Good analytical, meticulous and problem solving skill - Stakeholder Management- Process knowledge payroll - Payroll system knowledge UK Tax & NI -Good relevant experience in UK payroll is preferred

Posted 1 week ago

Apply

1.0 - 4.0 years

1 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

We are looking for HR who can manage payroll and attendance for our employees. We are located in pan india and looking for someone who can handle payroll of more than 500 employees. Required Candidate profile This position requires hard workers and sometimes might get stretch to late hours. We are preferring only people who live in or near Marol, Andheri.

Posted 1 week ago

Apply

1.0 - 4.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Leverage Data to Drive HR Excellence as an HR Analyst!. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact. We are looking for an HR Analyst to analyze and interpret HR data to help drive organizational effectiveness. You will work closely with HR and leadership teams to identify trends, improve HR processes, and provide data-driven insights that enhance decision-making. Key Responsibilities:. Analyze HR metrics and provide insights on employee performance, turnover, and engagement. Generate reports and dashboards to track key HR indicators. Assist in workforce planning, talent management, and organizational development initiatives. Identify trends and recommend actionable solutions to improve HR strategies. Support HR programs by providing data-driven recommendations and insights. Key Skills & Experience:. Proven experience as an HR Analyst or in a data-driven HR role. Strong proficiency in HR software and data analysis tools. Excellent analytical, problem-solving, and communication skills. Why Join Us. Competitive pay (Up to ‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. .

Posted 1 week ago

Apply

1.0 - 4.0 years

4 - 8 Lacs

Mumbai

Work from Office

Leverage Data to Drive HR Excellence as an HR Analyst!. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact. We are looking for an HR Analyst to analyze and interpret HR data to help drive organizational effectiveness. You will work closely with HR and leadership teams to identify trends, improve HR processes, and provide data-driven insights that enhance decision-making. Key Responsibilities:. Analyze HR metrics and provide insights on employee performance, turnover, and engagement. Generate reports and dashboards to track key HR indicators. Assist in workforce planning, talent management, and organizational development initiatives. Identify trends and recommend actionable solutions to improve HR strategies. Support HR programs by providing data-driven recommendations and insights. Key Skills & Experience:. Proven experience as an HR Analyst or in a data-driven HR role. Strong proficiency in HR software and data analysis tools. Excellent analytical, problem-solving, and communication skills. Why Join Us. Competitive pay (Up to ‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. .

Posted 1 week ago

Apply

1.0 - 4.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Leverage Data to Drive HR Excellence as an HR Analyst!. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact. We are looking for an HR Analyst to analyze and interpret HR data to help drive organizational effectiveness. You will work closely with HR and leadership teams to identify trends, improve HR processes, and provide data-driven insights that enhance decision-making. Key Responsibilities:. Analyze HR metrics and provide insights on employee performance, turnover, and engagement. Generate reports and dashboards to track key HR indicators. Assist in workforce planning, talent management, and organizational development initiatives. Identify trends and recommend actionable solutions to improve HR strategies. Support HR programs by providing data-driven recommendations and insights. Key Skills & Experience:. Proven experience as an HR Analyst or in a data-driven HR role. Strong proficiency in HR software and data analysis tools. Excellent analytical, problem-solving, and communication skills. Why Join Us. Competitive pay (Up to ‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. .

Posted 1 week ago

Apply

1.0 - 2.0 years

3 - 4 Lacs

Hyderabad

Work from Office

Employee Onboarding: Coordinate and conduct New Joinee orientation sessions. Issuing employee offer letters, appointment letters and related letters. Prepare onboarding assets and assist new Joinee with Joining documentation. Communicate company policies, procedures, and benefits to New Joinee. Facilitate a smooth transition of New Joinee in the Production environment. Darwin & E-time tracks Training to employees. Payroll Inputs/Processing: Manage end-to-end payroll process, including updating CTC details in Darwin System, timesheet management, and payroll calculations. Ensure accurate and timely processing of payroll, considering deductions, bonuses, overtime, leave and other payments (as applicable). Maintain payroll records and resolve any payroll-related discrepancies or concerns. Co-ordinate with finance and accounting teams to ensure accurate financial reporting. Duly updating Cost centres. Making Statutory payments PF, PT, ESIC, LWF etc. Supporting Audit related queries. 3. Benefits Administration: a) Oversee employee benefits programs, such as health insurance, retirement plans, and other welfare schemes. b) Assist employees with benefit enrollment, changes, and inquiries. c) Communicate and educate employees about available benefits and updates. d) Liaise with benefit providers to resolve any issues or concerns. e) Maintain good PR with Functional Heads. 4. HR Operations: a) Respond to employee queries related to HR policies, procedures, and employment areas. b) Assist in maintaining employee records, including personnel files and HR databases. c) Update and maintain HR-related documents, such as employment Offer, Appointment Letter, job descriptions, and organizational charts. d) Support employee performance evaluation and feedback processes. e) Co-ordination with HOD for employee confirmation process. f) Issuing confirmation letter to employees on time. g) Employee engagement. h) Day to day HR activity. Role & responsibilities Preferred candidate profile

Posted 1 week ago

Apply

1.0 - 4.0 years

4 - 8 Lacs

Kolkata

Work from Office

Leverage Data to Drive HR Excellence as an HR Analyst!. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact. We are looking for an HR Analyst to analyze and interpret HR data to help drive organizational effectiveness. You will work closely with HR and leadership teams to identify trends, improve HR processes, and provide data-driven insights that enhance decision-making. Key Responsibilities:. Analyze HR metrics and provide insights on employee performance, turnover, and engagement. Generate reports and dashboards to track key HR indicators. Assist in workforce planning, talent management, and organizational development initiatives. Identify trends and recommend actionable solutions to improve HR strategies. Support HR programs by providing data-driven recommendations and insights. Key Skills & Experience:. Proven experience as an HR Analyst or in a data-driven HR role. Strong proficiency in HR software and data analysis tools. Excellent analytical, problem-solving, and communication skills. Why Join Us. Competitive pay (Up to ‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. .

Posted 1 week ago

Apply

0.0 - 2.0 years

1 - 2 Lacs

Mumbai, Thane, Navi Mumbai

Hybrid

Required Candidate profile- * Female candidates * Fresher/ Graduate or Post Graduate * Hardworking * Punctual *Good dressing * A great learning attitude *Able to join us IMMEDIATELY Job Roles and responsibilities- *Recruiting candidates. *Retention of employees *Booking interviews *Hiring new candidates *Processing payroll *Maintaining employee records. *implementing performance appraisals. *Maintaining work culture *Ensuring employee satisfaction Only 5 days working 3 days in the office and 2 days work from home. Timing- 9am to 5pm Location-Thane,Navi Mumbai,Mumbai,Dombivli,Panvel,mumbai all areas, MUMBAI SUBURBS, kalyan,

Posted 1 week ago

Apply

2.0 - 6.0 years

2 - 5 Lacs

Ahmedabad

Work from Office

Exposure of managing Employee Life Cycle. Onboarding to Exit formalities. Payroll processing. HRIS Management. HR Operations. Administration Management. Employee Engagement Activities. KPI & Report Management.

Posted 1 week ago

Apply

3.0 - 8.0 years

1 - 5 Lacs

Pune

Work from Office

End-to-End Payroll Processing: Handle monthly payroll processing for over 2,000 employees. Compliance Management: Ensure compliance with local labor laws, tax regulations (e.g., TDS, PF, ESI, PT), and statutory reporting.

Posted 1 week ago

Apply

6.0 - 10.0 years

6 - 10 Lacs

Hyderabad, Telangana, India

On-site

PeopleSoft NA Payroll Functional Consultant Kiya.ai is seeking a PeopleSoft HCM North America Payroll Functional Specialist to join our team. This role is crucial for managing and supporting payroll processing using PeopleSoft HCM, with a specific focus on North American payroll operations. The ideal candidate will possess expertise in payroll configuration, compliance, and troubleshooting, and will collaborate closely with HR, Finance, and IT teams to ensure seamless payroll processing. Key Responsibilities: Payroll Processing: Execute end-to-end payroll cycles, including regular, bonus, and commission payments. Ensure payroll accuracy and compliance with North American (US & Canada) labor and tax regulations. System Configuration: Set up and maintain payroll configurations within the PeopleSoft HCM system, including pay groups, earnings codes, deductions, tax elections, direct deposit, and banking setups. Compliance and Reporting: Maintain payroll compliance by implementing federal, state, and local tax updates. Prepare statutory reports such as W-2s and 1099s, and respond to tax authority inquiries. Data Management: Ensure data accuracy and integrity by managing payroll-related data and integrations from other modules and external systems. Troubleshooting and Support: Investigate and resolve payroll discrepancies such as underpayments or overpayments. Provide functional support to users and resolve payroll-related queries. Testing and Validation: Perform functional testing for payroll processes during upgrades, patches, and implementations to ensure proper calculation and compliance. Cross-Functional Collaboration: Coordinate with HR, Finance, and IT departments to align payroll processes with organizational goals and system functionalities. Process Improvement: Recommend and implement enhancements to improve payroll processing efficiency and ensure the adoption of best practices. Required Functional Expertise: In-depth functional knowledge of PeopleSoft HCM modules , especially: North America Payroll Core HR Base Benefits Absence Management Strong understanding of North American payroll processes , statutory requirements, and tax regulations. Ability to analyze and resolve issues, decode functional designs, and handle client-reported problems effectively. Capable of gathering business requirements and working on functional enhancements. Proficiency in preparing functional design documents , test plans , and test scripts for upgrades, patches, and new implementations. Qualifications: Bachelor's degree in Human Resources, Information Technology, Business, or a related field. Excellent analytical, problem-solving, and communication skills. Strong documentation and client interaction abilities.

Posted 1 week ago

Apply

0.0 - 3.0 years

1 - 3 Lacs

Coimbatore

Work from Office

Job Title: US Accounts Executive Location: Coimbatore Shift Timing: US Timing (7pm-4am) Employment Type: Full-Time Exp: 0 - 3 Years Job Description We are seeking a detail-oriented Accounts Executive to manage core functions and financial processes within our organization. The ideal candidate will ensure smooth operations while handling accounting tasks efficiently. Key Responsibilities: Oversee operations, including employee records, payroll processing, and benefits administration. Assist in recruitment, onboarding, and employee engagement initiatives. Maintain compliance with labor laws and company policies. Manage accounts payable/receivable, expense tracking, and financial reporting. Coordinate with finance teams for budget planning and audit support. Handle HR documentation, contracts, and performance review processes. Requirements: Bachelors degree in Accounting, or related field. Proven experience in accounting roles. Proficiency in QuickBooks accounting software. Strong organizational and multitasking skills. Excellent communication and problem-solving abilities.

Posted 1 week ago

Apply

5.0 - 10.0 years

8 - 18 Lacs

Hyderabad, Gurugram, Bengaluru

Work from Office

angalorentralole & responsibilities Need 5+ years experience in Payroll processing , Australian process, Employee central (EC) / Employee Central Payroll (ECP) , SAP Success factor Notice Period : Immediate or 15 days Location : Bangalore , Hyderabad and Gurugram If interested , kindly share your CV to meimozhi.b@twsol.com Key Responsibilities: Payroll Operations: Execute payroll activities ensuring compliance with Australian procedures and legal regulations. Process payroll data and payments specific to Australian requirements, ensuring accuracy and timeliness. Resolve payroll input issues in partnership with Australian stakeholders. Handle Australian statutory and compliance tasks, such as employee registration and tax filings. Support accounting functions and audit processes specific to Australia. Report payroll activity status and escalate risks as needed within the Australian context. Engage in continuous improvement and update process documentation relevant to Australia. Payroll Customer Service: Deliver high-quality service in handling queries from Australian employees, customers, or third parties. Engage in continuous improvement activities for customer service specific to Australian needs. Maintain compliance with Australian procedures and update help desk scenarios. General: Serve as a backup for the Country Lead or Payroll SME within the Australian region. Keep up-to-date with processes and country-specific information through training, focusing on Australian requirements. Act as a trainer for assigned courses and support team members as needed, with an emphasis on Australian processes. Skills and Abilities: Proficiency in SAP payroll (EC/ECP) and in-house payroll processing, with a focus on Australian systems. Strong analytical skills and attention to detail, especially related to Australian payroll nuances. Excellent organizational and time management skills. Fluent in English, with proficiency in the local Australian dialect for payroll communications. Ability to manage the payroll cycle and handle pressure effectively within the Australian context. Proactive problem-solving attitude and continuous improvement mindset. Proficient in MS Office applications, with experience tailored to the Australian market. This role requires a person with a strong customer focus, excellent communication skills, and a proactive approach to managing payroll processes specifically for Australia. Preferred candidate profile Perks and benefits

Posted 2 weeks ago

Apply

2.0 - 6.0 years

3 - 6 Lacs

Nashik

Work from Office

Role & responsibilities:- Responsible for cluster of stores in a city Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores Implementation of engagement activities Create a vibrant, fun, learning and growth-oriented culture in stores Implement various HR interventions for retention Implement and sustain Tata Code of Conduct and value systems in the stores Conduct regular Open House in stores to understand pulse of employees Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices

Posted 2 weeks ago

Apply

1.0 - 5.0 years

1 - 5 Lacs

Vadodara

Work from Office

Technical Hiring,Employee On boarding,Payroll Management,Statutory Dues,Performance Review,Exit formalities,Contract Staff,Statutory compliances,Vendor Management,Liaison with statutory authorities,safety compliances. Required Candidate profile Experience in Recruitment, Payrolling (PF,ESIC,PT,BONUS,etc..),HR Operations, Administration,HR Generalist,Contract Labour Management.

Posted 2 weeks ago

Apply

1.0 - 2.0 years

2 - 3 Lacs

Chennai

Work from Office

About the Role: In this role, you will process payroll for the International entity and assist with the preparation of payroll for multiple regions, while maintaining accurate payroll and audit records. This position requires discretion, as well as the ability to enforce policies consistently and with tact. You will interact directly with the team to respond to payroll-related questions. Success in this role requires patience, confidence, and a natural drive to figure out how to resolve challenges as they arise. Responsibilities: PAYROLL Prepare & process payroll for the International entity on a monthly basis and assist with processing monthly payroll Establish and maintain payroll records Verify payroll records are in compliance with established standards Make changes in the pay and tax status of employees Prepare error-free payroll-related management reports for accounting purposes Remain up-to-date on the Indian legal requirements relative to the benefits and payroll functions Be comfortable with compiling and assisting with audit requests related to Payroll and Benefits Journal entries and balance sheet reconciliations relating to payroll & benefits Basic Qualifications: 1+ years experience as a payroll administrator Experience with payroll processing in two or more of the following countries: South Africa, Gana Prior knowledge of EPF, ESIC, TDS, PT, and the workings of both old and new tax regimes along with the ability to thoroughly explain all components and deductions in an employee's pay slip and tax sheet. Proven ability to administer policy in an internal client-facing capacity with sensitivity & decorum Advanced knowledge of Microsoft Excel Working knowledge of GDPR regulations & its impact on record keeping Strong mathematical/accounting acumen and attention to detail

Posted 2 weeks ago

Apply

0.0 - 1.0 years

0 - 3 Lacs

Chennai

Work from Office

Position : Trainee UK Payroll Education : B.Com / BBA / M.Com / MBA candidates, Who have passed out from 2024 and 2025 are only eligible. Candidate must be a fresher with out any other experience,. Candidate with irrelavent experience will not be eligible. Candidate should be interested to work from Chennai Office Nungambakkam Shift Timings : 2.00 PM to 11.00 PM (One Way - Drop facility will be provided for female employees) Walk In On 28th Jun 2025 Saturday between 10.30 AM to 3.30 PM. Venue: IRIS KPO Resourcing (I) Pvt Ltd.., #77, Pottipati Plaza, 5th Floor, Nungambakkam High Rd, Chennai, Tamil Nadu 600034 Key Responsibilities: To process payrolls with 100% quality To complete the assigned task before timelines Updating and maintaining payroll records based on client emails on a daily basis End to end processing of semi-variable and complicated variable payrolls Payroll process setting up new starters, calculation of pro-rated salaries, holiday pay, back pay, processing of leavers etc. Calculation and payment of termination payments (resignation/retirement/redundancy) Calculation, payment and reconciliation of PAYE tax and NI Understanding of payroll legislation, calculating and processing i.e. NMW, statutory payments etc. Calculation and processing of AOE, Pension Auto enrolment etc. Checking and auditing of all payrolls, ensuring legislative compliance Preparation and reconciliation of all payroll reports Processing Year End Reconciliations and submission to HMRC Supporting Internal reporting requirements Submission of RTI to HMRC before the timeline Adhering to QMS norms Assist payroll junior processors with doubts and/or queries Handling critical clients payrolls with quality Performing quality review of payrolls processed by the Juniors

Posted 2 weeks ago

Apply

1.0 - 3.0 years

4 - 7 Lacs

Gurugram

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: HRO. Experience1-3 Years.

Posted 2 weeks ago

Apply

7.0 - 10.0 years

4 - 6 Lacs

Chennai

Work from Office

Role & responsibilities Responsible for HR & Admin activities for Eagle Realty and supporting HR functions of other group companies. Develop and implement HR & Admin policy and process Registration and applying for licenses for the new division S&E, PF, ESI and other required mandatory registration related to Real Estate industry Responsible for recruitment, selection, negotiation and onboarding process. Ensure Compliance with all labour laws, regulation, and company policies related to employment, health and safety Identify training needs and design development programs to enhance employee skills and competencies. Manage performance evaluation processes and provide guidance to managers on performance improvement plans and development opportunities Maintain accurate HR records and documentation, including personnel files, attendance records, and HRIS updates. Handling HR Operations, Employee Engagement and general administrative function of Eagle Realty. Coordination with Reporting Manager and Department Heads/Team for smooth functioning of Operations. Prepare regular reports and metrics on HR key performance indicators (KPIs) for management review and decision-making. Supporting on legal documentation for Eagle Realty. Ensure statutory compliances and records are in place Contact - 7550186111/hr2@eaglesoftware.in

Posted 2 weeks ago

Apply

6.0 - 10.0 years

3 - 4 Lacs

Pune

Work from Office

PF, PT, TDS, GST, Statutory Payments, Payroll Processing, BRS, Annual Audit related work, Finalization, balance sheets Preparation, Outstanding’s control, assisting Jr.Accounts person for sales, purchase, Invoicing, petty cash etc. Required Candidate profile The Accountant is responsible for overseeing all aspects of financial transactions within the organization, from recording sales and purchases to finalizing the balance sheet. Perks and benefits PF, PT , would be applicable.

Posted 2 weeks ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies