Customer Service Coordinator_on Contract_ US client_Gurgaon

Job description Hiring for US Based MNC in Gurgaon on the payroll of Mynd Solutions Job Title - Customer Service Coordinator Location - Gurgaon Shift - Day Shift (8:00am- 4:30pm) Salary - upto 5.0 LPA to 6.0 LPA Share your CV at "shruti.monga@myndsol.com" Please share your CV With the Subject line as Customer Service Coordinator Contract Tenure: 2 years (Contract will be extended after every 6month up to 2 years) on the payroll of Mynd solution. Job Description Provides pre-sales and/or post-sales consulting to benefit Keysight customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment. Resolves customer service issues for complex, multi-country or multi-regional accounts. Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries. Influences changes to production and/or shipping schedules and price changes. May identify and follow up on business opportunities. May be responsible for project management of country, regional or multi-country projects. Works on customer service assignments with clearly defined objectives. Solves problems of limited scope and complexity Job Qualifications : Bachelors or Master Degree or University Degree or equivalent and 1 to 2 years relevant experience in order management. Shifts - Day Shift (Timing : 8.00 AM to 4:30 AM) Position Type- Contractual_offroll_MYND Solution (www.myndsol.com)- 2 years contract (Every 6 months,contract get renewed upto a tenure of two years) Right candidate can get onroll depending on the performance Feel free to reach me for any clarifications. Second round Technical round with HM (F2F)