Operations Manager/Account Manager In Marketing Agency Internship in Ahmedabad

0 years

0 Lacs

Posted:6 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Internship

Job Description

Department: Client Servicing/OperationsReports To: Director/Agency HeadWe are looking for a proactive and people-oriented Operations Manager / Account Manager to join our growing digital marketing agency. This role bridges the gap between clients and the internal team, ensuring seamless communication, timely task execution, and exceptional client satisfaction. You will be responsible for understanding client needs, assigning tasks to the right team members with management approval, tracking progress, ensuring timely delivery, and maintaining strong relationships with both clients and team members.

Selected Intern's Day-to-day Responsibilities Include

  • Client management:
  • Understand the needs, goals, and expectations of clients across various digital marketing projects.
  • Act as the key point of contact for clients, ensuring clear and timely communication.
  • Submit project deliverables to clients after internal review and head approval.
  • Build and maintain strong, long-term relationships to ensure client satisfaction and retention.
  • Task coordination & team management:
  • Allocate project tasks to the appropriate team members with prior permission from the head.
  • Monitor project timelines and ensure timely follow-up on task completion.
  • Maintain a transparent task dashboard and regularly update internal progress reports.
  • Coordinate with different departments (design, content, SEO, paid ads, etc.) to ensure alignment on client deliverables.
  • Motivate and encourage the team to perform at their best and meet deadlines.
  • Internal & strategic communication:
  • Act as a communication bridge between the agency head, internal teams, and clients.
  • Escalate issues, risks, or delays to the management proactively.
  • Participate in internal review meetings and contribute to improving workflows and team performance.

Requirements

  • Bachelor’s degree in marketing, business, communications, or a related field.
  • Strong understanding of digital marketing services (SEO, SMM, PPC, Content Marketing, etc.).
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational and time-management abilities.
  • Ability to handle multiple client accounts and prioritize tasks effectively.
  • A team player with a positive attitude and leadership qualities.

Preferred Skills

  • Experience with project management tools (e.g., Trello, Asana, ClickUp).
  • Familiarity with CRM and reporting software.
  • Basic understanding of Google Workspace (Docs, Sheets, Slides) and Microsoft Office tools.
Why Join Us?
  • Creative and growth-driven work environment
  • Opportunity to work with a diverse set of clients
  • Scope for leadership and career advancement
  • Energetic, supportive team culture
About Company: Established in 2015, Uplift Communication- Digital Growth Partner is a full-service marketing agency in Ahmedabad. They help small and medium businesses elevate their online presence through data-driven strategies, including SEO, PPC, social media marketing, and corporate video production. Their focus is on generating leads and building strong brands for their clients.

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