Operations Manager/Account Manager In Marketing Agency Internship in Ahmedabad

Selected Intern's Day-to-day Responsibilities Include

• Client management:
• Understand the needs, goals, and expectations of clients across various digital marketing projects.
• Act as the key point of contact for clients, ensuring clear and timely communication.
• Submit project deliverables to clients after internal review and head approval.
• Build and maintain strong, long-term relationships to ensure client satisfaction and retention.
• Task coordination & team management:
• Allocate project tasks to the appropriate team members with prior permission from the head.
• Monitor project timelines and ensure timely follow-up on task completion.
• Maintain a transparent task dashboard and regularly update internal progress reports.
• Coordinate with different departments (design, content, SEO, paid ads, etc.) to ensure alignment on client deliverables.
• Motivate and encourage the team to perform at their best and meet deadlines.
• Internal & strategic communication:
• Act as a communication bridge between the agency head, internal teams, and clients.
• Escalate issues, risks, or delays to the management proactively.
• Participate in internal review meetings and contribute to improving workflows and team performance.
  

Requirements

• Bachelor’s degree in marketing, business, communications, or a related field.
• Strong understanding of digital marketing services (SEO, SMM, PPC, Content Marketing, etc.).
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational and time-management abilities.
• Ability to handle multiple client accounts and prioritize tasks effectively.
• A team player with a positive attitude and leadership qualities.
  

Preferred Skills

• Experience with project management tools (e.g., Trello, Asana, ClickUp).
• Familiarity with CRM and reporting software.
• Basic understanding of Google Workspace (Docs, Sheets, Slides) and Microsoft Office tools.
  

• Creative and growth-driven work environment
• Opportunity to work with a diverse set of clients
• Scope for leadership and career advancement
• Energetic, supportive team culture