Operations Manager

Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences. Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Desired Candidate Profile:- The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate should have previous experience in related Industry or field. Roles & Responsibilities:- Business Management Achieve Revenue and G.O.P. for the region as per budget Strategic Business projections & budgeting Influence region towards sustainable self-propelling growth track Stakeholder Management Ensure client retention of more than 98% by ensuring service quality as per agreements and by client engagement People Management Ensure Safety best practices are rolled out across all sites Develop and train teams to ensure capability building for business continuity Engage and motivate team to ensure maximum productivity and better output Governance Adhere to company Q&A objectives and processes Ensure statutory compliance is maintained at the desired levels Preferred Skill Set:- Proficient team management skills Tenacious client engagement capabilities Fair command on communication and presentations Show more Show less