Operations Executive

Key Responsibilities:

• 
  Operational Management:

  • Oversee daily operations to ensure smooth and efficient business processes.
    
  • Monitor and evaluate operational performance, making recommendations for improvements.
    
  • Manage and coordinate resources, including staff, equipment, and inventory.

• 
  Process Improvement:

  • Identify opportunities for process enhancements and implement best practices.
    
  • Utilize methodologies such as Lean, Six Sigma, or Kaizen to optimize workflows and increase productivity.
    
  • Develop and enforce operational policies and procedures.

• 
  Project Management:

  • Lead and manage operational projects from inception to completion.
    
  • Develop project plans, set timelines, and allocate resources effectively.
    
  • Track project progress and ensure deliverables are met on time and within budget.

• 
  Financial Oversight:

  • Assist in budgeting and financial planning for operational activities.
    
  • Monitor expenses and identify cost-saving opportunities.
    
  • Analyze financial reports and provide insights to management.

• 
  Team Leadership:

  • Supervise and mentor operational staff, providing guidance and support.
    
  • Conduct performance reviews and address any personnel issues.
    
  • Foster a positive and productive work environment.

• 
  Customer Focus:

  • Ensure that operational processes align with customer needs and expectations.
    
  • Address customer inquiries and complaints in a timely and effective manner.
    
  • Work with the customer service team to improve overall customer satisfaction.

• 
  Risk Management:

  • Identify potential risks and develop strategies to mitigate them.
    
  • Ensure compliance with safety regulations and industry standards.
    
  • Prepare contingency plans for operational disruptions.

• 
  Reporting and Analysis:

  • Prepare and present reports on operational performance to senior management.
    
  • Analyze data to identify trends and make informed decisions.
    
  • Provide recommendations based on performance metrics and operational data.

Requirements

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field
  
• Excellent verbal communication skills in English,Hindi,Kannada & Telugu.
  
• Minimum 2 years of work experience in operations & customer support, Procurement roles are mandatory.
  
• Excel skills and computer handling skills will be an added advantage.
  
• It's an in-office job based in Banashankari, Bangalore. Monday to Saturday.
  
• Proven track record of managing projects and leading teams effectively.
  

Benefits

• Competitive salary
  
• Health and wellness benefits
  
• Career growth opportunities