600 Operational Support Jobs - Page 11

Role Overview: The IBCOO Group is seeking a Retainer to provide operational support for the Ratings line of Business within the In-Business Control Group. This role focuses on access control activities, including conducting periodic and non-periodic access reviews, managing access control certifications and overseeing governance for transfers and leavers. Key Responsibilities: Functional Responsibilities: Execute access control, ensuring timely reviews of user access and effective resolution of discrepancies. Analyze system data to identify trends and share insights with stakeholders, developing targeted action plans based on findings. Conduct independent research to enhance data understanding and inform decision-making. Apply troubleshooting skills, including Root Cause Analysis, to identify issues and implement corrective actions. Adhere to strict deadlines, maintaining accurate records in compliance with internal procedures. Respond promptly to access-related inquiries via email or calls. Balance effective operational execution with a commitment to continuous improvement. - Support process stakeholders (e. g., requestors, approvers, IT application teams, compliance) through training, expertise, and clear communication. Client and Stakeholder Management: Take ownership of all deliverables, ensuring timely and high-quality execution of tasks. Build and maintain strong relationships with client counterparts. Communicate effectively with clients regarding task guidance, progress updates, and any challenges encountered during execution. Candidate Profile: Good communication (written and oral), interpersonal, and organizational skills. Basic understanding of data analysis principles. Proficiency in Basic Excel is required; familiarity with Power BI and Python is preferred but not mandatory. Professional demeanor with a collaborative mindset, capable of interfacing effectively with internal and external stakeholders. Diligent, intellectually curious self-starter with a strong work ethic and a drive for success. Essential Qualifications: Bachelor’s degree with 1-2 years of experience in operational processes, preferably in Risk & Control processes.

Roles and Responsibilities Oversee team coordination, including scheduling, tracking shipments, and resolving issues related to delivery operations. Prepare MIS reports on a regular basis using Excel and generate TAT (Turnaround Time) reports for analysis. Ensure timely completion of tasks and meet deadlines by coordinating with internal teams and external stakeholders. Monitor KPIs such as shipment tracking, inventory management, and customer satisfaction ratings. Manage daily operations of delivery hubs across India, ensuring efficient logistics coordination and operational support.

Description External Job Description Primary Responsibilities Business Responsibility Areas Please detail out at least 8-0 responsibility areas Key Performance Indicators Business objectives • Assist sales team by generating and sharing accurate dealer level sales reports as per requirement • Assist dealers by making and sharing relevant sales report, credit note and debit note workings and scheme related communication as per defined timelines Servicing • Provide timely services to dealers by ensuring availability of sales aids like shade cards, collaterals, dealer kit etc • Provide logistics and operational support to Unit level initiatives, activations and during new dealer account opening • Assist sales workforce in gift settlements as per schemes closure on the system • Coordinate with HR department on employee life cycle activities such as Joining, transfers, separation etc Process Optimization • Find opportunities and work towards optimizing processes and reducing time and cost involved • Accurate and timely sharing of reports to Sales team • Timely service to dealers • Statutory and Safety compliances • Clearance of vendor payment within timelines • On time gift settlements with acknowledgement

Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type : On-site Working

The purpose of this role is to script surveys on the survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance. Job Description: Bachelor s degree in computer science, Information Technology, Statistics, or a related field 2+years of experience working with VOXCO, Forsta or similar survey programming software. Experience of scripting multi-market complex projects. Program and script high-complexity surveys on the Survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance. Conduct thorough testing of surveys, review data, and provide high-quality links to clients. Be able to provide technical support and troubleshooting for survey-related issues. Coordinate with internal project managers / client services team members to finalize materials; provide guidance on tool functionality and solutions. Review survey questionnaires and make recommendations for efficient programming and optimal data layout to improve data quality and user experience. Develop, test, and implement innovative approaches, functions, and solutions to streamline survey programming and enhance project efficiency. Strong understanding of JavaScript, HTML, CSS, and other relevant programming languages. Should be comfortable to work in night shifts - rotational, 24/7 operational support and working on weekends - Roaster Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization Location: DGS India - Mumbai - Thane Ashar IT Park Brand: Merkle Time Type: Full time Contract Type: Permanent

Responsibilities Administer day-to-day global mobility operations, including initiating and tracking relocation and assignment cases, coordinating with vendors, and ensuring timely service delivery. Serve as a primary point of contact for employees and HR business partners regarding global mobility inquiries, providing guidance on policies, processes, and benefits. Prepare and review assignment documentation, relocation packages, and cost estimates, ensuring accuracy and compliance. Coordinate with external vendors, such as relocation management companies, immigration service providers, and tax advisors, to facilitate a smooth relocation experience for employees. Manage immigration processes, including visa applications, work permits, and compliance with immigration regulations in home and host countries. Support the administration of international assignment compensation and benefits, including allowances, tax equalization, and social security coordination. Ensure compliance with global mobility policies, legal regulations, and internal controls, identifying and escalating any potential risks. Maintain accurate and up-to-date employee records and data in relevant systems, ensuring data integrity and confidentiality. Identify opportunities for process improvements and contribute to the development and implementation of best practices in global mobility administration. Assist with global mobility projects, such as policy updates, vendor evaluations, and technology implementations. Prepare reports and analyze data related to global mobility activities, providing insights and recommendations to support program management. Knowledge of ERPs HR and Payroll Skills and Competencies Strong understanding of global mobility concepts, including international assignments, relocations, immigration, and tax. Experience with vendor management and coordinating with external service providers. Knowledge of immigration laws and regulations in various countries. Familiarity with international assignment compensation and benefits practices. Proficiency in HRIS systems and Microsoft Office Suite, particularly Excel. Excellent communication, interpersonal, and customer service skills. Strong analytical, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage multiple projects simultaneously. Detail-oriented with a focus on accuracy and compliance. Ability to maintain confidentiality and handle sensitive information with discretion. Responsibilities Administer day-to-day global mobility operations, including initiating and tracking relocation and assignment cases, coordinating with vendors, and ensuring timely service delivery. Serve as a primary point of contact for employees and HR business partners regarding global mobility inquiries, providing guidance on policies, processes, and benefits. Prepare and review assignment documentation, relocation packages, and cost estimates, ensuring accuracy and compliance. Coordinate with external vendors, such as relocation management companies, immigration service providers, and tax advisors, to facilitate a smooth relocation experience for employees. Manage immigration processes, including visa applications, work permits, and compliance with immigration regulations in home and host countries. Support the administration of international assignment compensation and benefits, including allowances, tax equalization, and social security coordination. Ensure compliance with global mobility policies, legal regulations, and internal controls, identifying and escalating any potential risks. Maintain accurate and up-to-date employee records and data in relevant systems, ensuring data integrity and confidentiality. Identify opportunities for process improvements and contribute to the development and implementation of best practices in global mobility administration. Assist with global mobility projects, such as policy updates, vendor evaluations, and technology implementations. Prepare reports and analyze data related to global mobility activities, providing insights and recommendations to support program management. Knowledge of ERPs HR and Payroll Skills and Competencies Strong understanding of global mobility concepts, including international assignments, relocations, immigration, and tax. Experience with vendor management and coordinating with external service providers. Knowledge of immigration laws and regulations in various countries. Familiarity with international assignment compensation and benefits practices. Proficiency in HRIS systems and Microsoft Office Suite, particularly Excel. Excellent communication, interpersonal, and customer service skills. Strong analytical, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage multiple projects simultaneously. Detail-oriented with a focus on accuracy and compliance. Ability to maintain confidentiality and handle sensitive information with discretion. Qualifications Bachelors Degree required Graduation in Business Management is added advantage and Project Management experience is must Lean/Six Sigma - Added Advantage 3 to 5 Years of Relevant Work Experience Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. We d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview Senior Process Analyst, HR Global Mobility with 3 to 5 years of experience will play a key role in supporting the administration and execution of the companys global mobility programs. This role will provide operational support to employees undergoing international assignments and relocations, ensuring compliance with company policies, legal regulations, and best practices. The Senior Analyst will also contribute to process improvements and support various global mobility projects. How youll make an impact Responsibilities Administer day-to-day global mobility operations, including initiating and tracking relocation and assignment cases, coordinating with vendors, and ensuring timely service delivery. Serve as a primary point of contact for employees and HR business partners regarding global mobility inquiries, providing guidance on policies, processes, and benefits. Prepare and review assignment documentation, relocation packages, and cost estimates, ensuring accuracy and compliance. Coordinate with external vendors, such as relocation management companies, immigration service providers, and tax advisors, to facilitate a smooth relocation experience for employees. Manage immigration processes, including visa applications, work permits, and compliance with immigration regulations in home and host countries. Support the administration of international assignment compensation and benefits, including allowances, tax equalization, and social security coordination. Ensure compliance with global mobility policies, legal regulations, and internal controls, identifying and escalating any potential risks. Maintain accurate and up-to-date employee records and data in relevant systems, ensuring data integrity and confidentiality. Identify opportunities for process improvements and contribute to the development and implementation of best practices in global mobility administration. Assist with global mobility projects, such as policy updates, vendor evaluations, and technology implementations. Prepare reports and analyze data related to global mobility activities, providing insights and recommendations to support program management. Knowledge of ERPs HR and Payroll Skills and Competencies Strong understanding of global mobility concepts, including international assignments, relocations, immigration, and tax. Experience with vendor management and coordinating with external service providers. Knowledge of immigration laws and regulations in various countries. Familiarity with international assignment compensation and benefits practices. Proficiency in HRIS systems and Microsoft Office Suite, particularly Excel. Excellent communication, interpersonal, and customer service skills. Strong analytical, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage multiple projects simultaneously. Detail-oriented with a focus on accuracy and compliance. Ability to maintain confidentiality and handle sensitive information with discretion. About you Qualifications Bachelors Degree required Graduation in Business Management is added advantage and Project Management experience is must Lean/Six Sigma - Added Advantage 3 to 5 Years of Relevant Work Experience

What You ll Do: As a Talent Acquisition Coordinator, you ll play a crucial role in ensuring a seamless recruitment process by providing operational support, managing logistics, and enhancing the candidate experience. Your key responsibilities will include: Interview Scheduling: Coordinate interviews across multiple time zones, managing logistics for candidates, hiring managers, and interview panels using GoodTime scheduling tool. Candidate Experience: Serve as the primary point of contact for candidates, ensuring timely communication, sharing interview details, and providing a positive experience throughout the hiring process. Recruitment Operations: Support the Talent Acquisition team by managing job postings, tracking applicant status in our ATS (SmartRecruiters), and maintaining accurate candidate records. Offer & Onboarding Support: Assist with offer letter generation, background checks, and onboarding coordination to ensure a smooth transition for new hires. Process Improvement: Identify and implement ways to optimize scheduling workflows, improve coordination, and enhance efficiency within the recruitment process. Employer Branding: Help coordinate employer branding initiatives such as careers events, social media engagement, and internal recruitment marketing efforts. Market Research & Reporting: Support hiring decisions by gathering data on hiring trends, tracking recruitment metrics, and compiling reports for leadership. Who You Are: Experience: 2-5+ years of experience in talent acquisition, HR coordination, or recruitment operations, ideally within a fast-paced, global environment. Education: Bachelor s degree in Huma

Ready to be pushed beyond what you think you re capable of? At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Our work culture is intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As the Team Manager for Compliance at Coinbase, youll lead a team of 12 - 15 analysts in combating money laundering and ensuring that we meet our mission to make cryptocurrency accessible to everyone. Youll be the driving force behind our Anti-Money Laundering (AML) operations, leading a team of passionate professionals who are just as dedicated to making a difference as you are. In this critical role, youll take charge of identifying areas for improvement and working closely with your team and cross-functional partners to develop and implement effective solutions that will help us meet our goals in a meaningful way. But thats not all - youll also be responsible for building, growing, and managing a world-class team. As a natural leader with a passion for compliance and operations, youll collaborate with other leaders, internal stakeholders, and outsourced vendor partners to ensure that our operations are scaling in a thoughtful, effective way. If youre ready to take on a challenge that will make a difference in the world, we want you on our team. Apply now and be a part of something truly transformative! What you ll be doing (ie. job duties): Hire, lead and develop a diverse, high performing team, setting up the organization for success through investments in career growth. Drive standard work while utilizing your Compliance background to collect feedback and drive upstream improvements to Policy & Procedures Drive weekly, monthly, and quarterly business reviews to instill customer focus and operational excellence culture across TMS teams Utilize your compliance experience in identifying the opportunity areas and suggest solutions to business problems In partnership with Compliance,Program Management, and other operational support partners (i.e. Workforce Management, Vendor Management, Analytics, Quality Assurance, etc.) you will create and scale operational mechanisms to manage productivity, improve quality, and contribute to best-in-class compliance operations. What we look for in you (ie. job requirements): Motivated by Coinbase s mission 4+ years of experience in managing analysts directly with a minimum of 2+ years of proven TMS experience in financial services or technology organizations. Working knowledge of laws, regulations, and risk management practices for financial services. Strong communication skills and presence: ability to interface with internal and external teams; Work in a cross-functional and matrixed environment Highly organized with meticulous attention to detail Proficient in PowerPoint/Google Slides and Excel/Google Sheets. A BA/BS degree in business, finance, and other related fields. Nice to haves: Experience working across multiple AML systems and programs simultaneously (e.g., experience in combinations of KYC, AML, and Sanctions). Experience with or previous exposure to financial services regulators. Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud.

The purpose of this role is to script surveys on the survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance. Job Description: Bachelor s degree in computer science, Information Technology, Statistics, or a related field 2+years of experience working with VOXCO, Forsta or similar survey programming software. Experience of scripting multi-market complex projects. Program and script high-complexity surveys on the Survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance. Conduct thorough testing of surveys, review data, and provide high-quality links to clients. Be able to provide technical support and troubleshooting for survey-related issues. Coordinate with internal project managers / client services team members to finalize materials; provide guidance on tool functionality and solutions. Review survey questionnaires and make recommendations for efficient programming and optimal data layout to improve data quality and user experience. Develop, test, and implement innovative approaches, functions, and solutions to streamline survey programming and enhance project efficiency. Strong understanding of JavaScript, HTML, CSS, and other relevant programming languages. Should be comfortable to work in night shifts - rotational, 24/7 operational support and working on weekends - Roaster Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization Location: DGS India - Mumbai - Thane Ashar IT Park Brand: Merkle Time Type: Full time Contract Type: Permanent

The purpose of this role is to script surveys on the survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance. Job Description: Bachelor s degree in computer science, Information Technology, Statistics, or a related field 2+years of experience working with VOXCO, Forsta or similar survey programming software. Experience of scripting multi-market complex projects. Program and script high-complexity surveys on the Survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance. Conduct thorough testing of surveys, review data, and provide high-quality links to clients. Be able to provide technical support and troubleshooting for survey-related issues. Coordinate with internal project managers / client services team members to finalize materials; provide guidance on tool functionality and solutions. Review survey questionnaires and make recommendations for efficient programming and optimal data layout to improve data quality and user experience. Develop, test, and implement innovative approaches, functions, and solutions to streamline survey programming and enhance project efficiency. Strong understanding of JavaScript, HTML, CSS, and other relevant programming languages. Should be comfortable to work in night shifts - rotational, 24/7 operational support and working on weekends - Roaster Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization

Supply Chain Support Analyst Job Details | Actylis Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Supply Chain Support Analyst Bengaluru, KA, IN, 560034 Actylis is a global solutions provider with over 75 years of experience, specializing in streamlining the management of critical ingredients and raw materials for our business partners. We offer both sourcing and manufacturing solutions tailored to meet diverse and evolving needs, ensuring a reliable, agile, and secure supply network. Our commitment to customization allows us to create flexible solutions, whether it s a unique specification, custom packaging, or tailored logistics strategies. With deep expertise in quality and regulatory compliance, sourcing and logistics management, analytical services, and R&D support, we reduce complexities and mitigate risks, empowering our partners to focus on growing their business. In furtherance of that goal, Actylis is seeking new members of the team. This expansion, coupled with a comprehensive benefits package, and opportunities for challenge and growth, make Actylis the ideal place to work and thrive. We hope you ll consider joining us! Position Summary The Supply Chain Support Analyst is responsible for providing administrative and operational support across various supply chain functions within a designated region. This role plays a critical part in ensuring data accuracy, shipment visibility, reporting efficiency, and overall logistics coordination. This role requires partial overlap with European and U.S. Eastern business hours to effectively collaborate with global stakeholders. The analyst will work closely with logistics, procurement, and warehouse teams to support seamless execution of supply chain processes. Key Duties & Responsibilities Support Supply Chain Status o Status all Ocean Transport Daily update ETD / ETA o Inform Regional Stakeholders of Changes in Logistics Flow o Status Suppliers Weekly o Inform Regional Stakeholders of Changes in Expectations o Support Regions on HTS code & Duty rates determination and New Product Introduction process Monitor and Report Weekly o Port to Port Transit Times o Origin Port Delays Handle Administrative Tasks as assigned o Manage and Encode Regional Freight Bills o Reconcile Warehouse Inventory at Month End o Prepare monthly inventory reports for the Regions (Expiry, Aging, ) o Other tasks as assigned. Generate Monthly Supply Chain Reporting o Leverage PowerBI to prepare monthly executive reporting o Report generation from ERP .(SAGE) o Analyze data to identify areas of supply chain operations to improve efficiency. Acts as Local Contact to: o Handling of sample shipment to global customers o Handling commercial Air shipments globally. o Process Route to Market Questions. o Discover the most cost-effective shipping modes and schedules o Provide ad hoc analysis support for Senior Leadership Bachelor s degree or advanced degree (preferred) in Logistics, Industrial/Chemical Engineering 1-3 years of logistics experience, CLTD or other logistics / supply chain certification is preferred. (i.e. 6 Sigma / Green Belt etc.) Functional/Technical Competencies & Skillsets Strong MS Office skills, including expertise MS Excel Negotiating Skills Self-starter that thrives an independent work environment Sharp analytical mind with problem-solving aptitude Strong attention to details Strong interpersonal skills Exceptional verbal and written communication skills Behavioral Competencies Customer intimacy: Ability to understand what value your customer wants and how you can deliver it. Simplify & Act with urgency: Critique existing practices / systems for ease of implementation and be responsive. Global mindset: Individual qualities, communication skills, and actionable knowledge that influences multicultural individuals, groups, and organizations. Act as owner: Demonstrate ownership of resources and decisions, be empowered to drive business outcomes. Adapt to change: Comfort of working in ambiguous and rapidly changing work environment, displaying willingness and positive attitude. Supervisory Responsibilities: None Actylis is an Equal Opportunity Employer. Actylis does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

Job Title: Senior Associate Technical Support Analyst Location: Pune, India Department: Technical Support Type: Full-Time As part of our Technical Support Operations Command team in Pune, you will be on the frontlines managing customer cases, calls, documentation requests, and more. You ll collaborate with talented professionals, be mentored by passionate experts, and continuously grow by solving challenging problems daily. This is a unique opportunity to be part of a dynamic and collaborative team that values curiosity, service-mindedness, and technical problem-solving. Key Responsibilities: Provide technical support for SAS software applications across various platforms (Windows, UNIX, Linux). Troubleshoot, diagnose, and resolve customer-reported issues in a timely and effective manner. Communicate proactively and professionally with customers via phone, email, and Microsoft Teams. Manage expectations and handle escalations for high-priority issues under pressure. Coordinate with internal teams including SAS Cloud Operations and other Technical Support functions. Take part in a 24x7 shift model and on-call rotation as per business needs. Document issues, solutions, and knowledge in the tracking system throughout the support lifecycle. Author and contribute to SAS Notes, technical papers, sample programs, and community forums. Stay current on SAS software developments and other vendor products. Participate in software validation and product lifecycle initiatives to influence future enhancements. Collaborate with global support teams and represent the voice of the customer internally. Suggest and implement special projects to enhance support operations. Take initiative in organizing and supporting team operations and activities. Lead by example to foster collaboration and accountability within the team. Proactively identify areas where the team can improve and drive solutions. Support team coordination, including planning meetings, tracking progress, and resolving blockers. Mentor and assist team members to help build a strong, cohesive unit. Step up to lead projects or initiatives that benefit the team s overall goals. Ensure clear communication and alignment across the team to maintain productivity. Take responsibility for team success by actively contributing beyond your individual tasks. What We re Looking For: A passionate problem solver who enjoys teamwork and multitasking. A tech enthusiast who is curious about how things work and loves to research. Service-oriented individual confident in delivering excellent customer service. A self-starter who s not afraid to ask for help or share knowledge. Required Qualifications: Bachelors degree or equivalent combination of education and experience. Up to 5 years of relevant technical support experience (minimum 2 years preferred). Experience in supporting enterprise software applications. Proficiency in at least one OS (Windows, UNIX, or Linux) and familiarity with the others. Strong verbal and written communication skills. Demonstrated ability to collaborate across teams and functions. Excellent attention to detail, organization, and documentation skills. Experience with SAS software and knowledge of programming languages is a plus. Additional Responsibilities: Provide mentorship and guidance to junior team members. Participate in knowledge-sharing and training activities. Review documentation and training content for user-centric accuracy. Take initiative in identifying opportunities for proactive support improvements. If you re ready to learn fast, solve real-world problems, and grow your career in a collaborative environment this is the role for you! Diverse and Inclusive At SAS, it s not about fitting into our culture it s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it s essential to who we are. To put it plainly: you are welcome here. Additional Information: SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Job Title: Manager Job Level: Mid-level Report to: Director Department: Emerging market Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/ ) Location: Delhi / Mumbai Job Summary: We are seeking a dynamic and results-driven Sales Manager to join our team in the fast-growing payment gateway industry. As an Assistant Manager / Manager, you will be responsible for to drive revenue growth and expand our client base. Key Responsibilities: Develop and maintain strategic relationships with major accounts across the segment. Dealing with internal stakeholders like tech support, operations, onboarding etc. for smooth running of business. Acquisition of new partners for business expansion Onboarding of new clients The Account Manager should have the ability to manage relationships (both internal & external), solve any issues at various level, sustain and improve relationships. Required Qualifications: 4+ years of proven Merchant / Fintech experience. Experience with account management, relationship management, business development and solution selling Prior experience in handling gaming client required. Skills and Experience: Bachelors degree, Postgraduate and Masters degree. Travel Requirement: Yes Occasionally

Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake is looking for a driven Commission Analyst to join our growing Sales Commission Team. This role will be responsible for providing operational support for Snowflake s Sales Commission process by driving accurate accrual and payout calculations through Xactly Incent as well as resolving commission related inquiries. We are looking for someone who is highly organized, experienced, and self-motivated who has a proven capability of prioritizing multiple responsibilities while meeting strict goals and deadlines. You must have strong communication and analytical skills, be team oriented and have confidence in collaborating with colleagues across the organization. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Become a subject matter expert on all aspects of the Sales Commission process Support the day-to-day administration of incentive compensation plans for eligible employees including maintaining employee and plan data in Xactly Perform monthly reconciliations of attainment and earnings data to ensure completeness and accuracy of results for plan participant and management review Become a trusted resource for payees by providing support for commission related inquiries and resolve escalations Create process documentation namely Standard Operating Procedures (SOP) and update them at regular intervals in consultation with relevant stakeholders Work with cross functional teams to identify problems and process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process. Provide the required support for external, internal and SOX audits, process walkthroughs and workflows as and when required (primarily during quarter and year end audits) Monitor and analyze compensation effectiveness, recommending adjustments as needed to optimize sales performance and motivation. Partner with leadership to communicate compensation plans effectively, ensuring understanding and buy-in across the organization. Stay informed of industry best practices and market trends to continually refine and enhance our sales compensation approach. Strong collaboration skills and the ability to work effectively in a cross-functional team environment. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: Bachelor s degree or equivalent experience required 6+ years of Sales Commission experience Experience with Xactly Incent or other (ICM) tools is a plus. Proven relationship building and problem-solving abilities Ability to perform tasks independently with minimal direction Proven ability to handle confidential information with discretion Strong communication and people skills Detail oriented with strong analytical and organizational skills Must have intermediate to advanced proficiency in Microsoft Excel and Google Suite. Passion and Vision for Career in Commissions Ability to meet tight deadlines Proactive and problem-solving attitude Adapts quickly to changes in a dynamic organizational structure and business processes Responsible for supporting all aspects of day-to-day commission administration resulting in accurate and timely commission payments. Prepare, validate and review files used during the monthly commission process. Troubleshoot and resolve calculation and/or data errors. Respond to Commission related inquiries from the Sales Team in an effective and timely manner. Snowflake is growing fast, and we re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com "

Job Title: Senior Associate Technical Support Analyst Location: Pune, India Department: Technical Support Type: Full-Time As part of our Technical Support Operations Command team in Pune, you will be on the frontlines managing customer cases, calls, documentation requests, and more. You ll collaborate with talented professionals, be mentored by passionate experts, and continuously grow by solving challenging problems daily. This is a unique opportunity to be part of a dynamic and collaborative team that values curiosity, service-mindedness, and technical problem-solving. Key Responsibilities: Provide technical support for SAS software applications across various platforms (Windows, UNIX, Linux). Troubleshoot, diagnose, and resolve customer-reported issues in a timely and effective manner. Communicate proactively and professionally with customers via phone, email, and Microsoft Teams. Manage expectations and handle escalations for high-priority issues under pressure. Coordinate with internal teams including SAS Cloud Operations and other Technical Support functions. Take part in a 24x7 shift model and on-call rotation as per business needs. Document issues, solutions, and knowledge in the tracking system throughout the support lifecycle. Author and contribute to SAS Notes, technical papers, sample programs, and community forums. Stay current on SAS software developments and other vendor products. Participate in software validation and product lifecycle initiatives to influence future enhancements. Collaborate with global support teams and represent the voice of the customer internally. Suggest and implement special projects to enhance support operations. Take initiative in organizing and supporting team operations and activities. Lead by example to foster collaboration and accountability within the team. Proactively identify areas where the team can improve and drive solutions. Support team coordination, including planning meetings, tracking progress, and resolving blockers. Mentor and assist team members to help build a strong, cohesive unit. Step up to lead projects or initiatives that benefit the team s overall goals. Ensure clear communication and alignment across the team to maintain productivity. Take responsibility for team success by actively contributing beyond your individual tasks. What We re Looking For: A passionate problem solver who enjoys teamwork and multitasking. A tech enthusiast who is curious about how things work and loves to research. Service-oriented individual confident in delivering excellent customer service. A self-starter who s not afraid to ask for help or share knowledge. Required Qualifications: Bachelors degree or equivalent combination of education and experience. Up to 5 years of relevant technical support experience (minimum 2 years preferred). Experience in supporting enterprise software applications. Proficiency in at least one OS (Windows, UNIX, or Linux) and familiarity with the others. Strong verbal and written communication skills. Demonstrated ability to collaborate across teams and functions. Excellent attention to detail, organization, and documentation skills. Experience with SAS software and knowledge of programming languages is a plus. Additional Responsibilities: Provide mentorship and guidance to junior team members. Participate in knowledge-sharing and training activities. Review documentation and training content for user-centric accuracy. Take initiative in identifying opportunities for proactive support improvements. If you re ready to learn fast, solve real-world problems, and grow your career in a collaborative environment this is the role for you! Diverse and Inclusive Additional Information: SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

We are a growing Payroll and HR Outsourcing firm serving clients across various industries. Our services include end-to-end payroll processing, statutory compliance, onboarding, offboarding, HR documentation, employee grievance handling, and more. We act as an extended HR arm for our clients, ensuring smooth people operations while they focus on business growth. Key Responsibilities: Payroll Compliance: Process monthly payroll for assigned clients Maintain employee data, salary structure, and attendance inputs Ensure timely calculation of statutory deductions PF, ESI, PT, TDS, etc Generate salary slips, pay registers, and challans Stay updated with compliance changes and notify clients accordingly HR Operations Support: Conduct onboarding and exit formalities on behalf of clients Draft offer letters, appointment letters, experience letters, etc Maintain employee records and documentation as per client SOPs Monitor attendance/leave on HRMS tools like GreytHR, Zoho People, etc Employee Helpdesk: Resolve day-to-day HR queries from client employees Coordinate with client SPOCs to ensure smooth employee engagement Escalate unresolved grievances to senior HR personnel/client POCs Reporting Coordination: Share monthly reports with clients: payroll summary, compliance status etc Coordinate with clients finance teams for inputs and approvals Required Skills: Sound knowledge of Payroll Process Statutory Compliance (PF, ESI, PT, etc) Strong communication skills to manage client interactions Proficient in MS Excel, HRMS tools (GreytHR preferred) Ability to multitask and prioritize tasks based on client urgency Willingness to learn and grow in a fast-paced HR outsourcing environment Key Skills : Payroll Management Payroll Processing Onboarding Grievance Management

Zensar Technologies is looking for Monitoring-Operations Support-Infrastructure Monitoring Monitoring to join our dynamic team and embark on a rewarding career journey Monitor infrastructure systems and resolve alerts Coordinate with teams for system uptime Maintain logs and support SLAs Provide daily operational support and escalation

Engineer the data transformations and analysis for the Cash Equities Trading platform. Technology SME on the real-time stream processing paradigm. Bring your experience in Low latency, High through-put, auto scaling platform design and implementation. Implementing an end-to-end platform service, assessing the operations and non-functional needs clearly. Drive and document technical and functional decisions with appropriate diligence. Provide operational support and manage incidents. Requirements To be successful in this role, you should meet the following requirements: 10+ years of experience in data engineering technology and tools. Preferred having experience with Java / Scala based implementations for enterprise-wide platforms. Experience with Apache Beam, Google Dataflow, Apache Kafka for real-time steam processing technology stack. Complex state-full processing of events with partitioning for higher throughputs. Have dealt with fine-tuning the through-puts and improving the performance aspects on data pipelines. Experience with analytical data store optimizations, querying and managing them. Experience with alternate data engineering tools (Apache Flink, Apache Spark etc) Automated CI/CD or operations concerns on the engineering platforms. Interpreting problems from functional context and transforming them into technology solutions.

Are you passionate about improving the quality of customer experience? Do you thrive in a fast-paced environment in which you have the opportunity to influence change? Would you like to enable change that drives business growth while protecting Amazon s Selling Partner experience? The Selling Partner Support (SPS) organization in Amazon provides world-class support to our global Selling Partners, and is looking for SPS Associate Advisors. Candidate should respond to associate support requests in real time providing education to associates with the goal of achieving first contact resolution, as well as a remarkable, reproducible seller/vendor experience. Candidate should also liaise with other departments such as Customer Service, Business Teams, stakeholders from different Market places, Merchant Investigations, or Payments teams as required to resolve stakeholder issues and questions. Candidate should display high energy, with passion for technical and process proficiency and a drive to be a relentless advocate for the Seller/Vendor and Associate experience. Has clear understanding of the SPS Ops Support team and how to get things done through formal channels and informal networks. Deep knowledge base in several platforms and specialties with the ability to share that knowledge with others. Willingness to take ownership and offer solutions to ensure a perfect interaction for Selling Partners. The ideal candidate will have the ability to provide just in time coaching and corrective guidance with a focus on building self-sufficiency and accountability in the associate team. Candidate should also possess great deep dive skills to identify the root cause on audits/project or ACES related work. About the team Ops Support team is a part of Partner Support & Solutions (PSAS). We provide operational support to various internal departments which are dependent on Selling partner catalog & Selling partner outreach. We ensure business continuity by solutions and support through trouble tickets. Ops Support team provides support to NA(US and CA), EMEA(UK, FR, DE, IT, ES, AE and KSA), APAC (IN, AU and SG) regions. ***Note: Only candidates who are currently in Acting Advisor role are eligible to apply as per ELI program. Should be a graduate with minimum 2-3 years of contact handling experience in Selling Partner Support. Demonstrates ability to analyze data, using the data to drive decision making. Fosters a positive team environment and collaboration within the AA network. Easily approachable, cooperative, and a team player, easily gains the trust and support of Associates and peers. Demonstrates effective, clear and professional written and oral communication. Strong prioritization and time management skills, with a high degree of flexibility. Ability to embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency and adaptability in response to changing business needs. Demonstrates effective communication, composure, and professional attitude. ***Note: Only candidates who are currently in Acting Advisor role are eligible to apply as per ELI program. Performance should be in good standing in last two performance cycles. Candidate should not be on any active performance or behavior related plan. Amazon.com is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

About Us : We are SVKM s NMIMS Centre for Distance and Online Education (NCDOE) - India s Premier Institution for with core focus on Distance Online learning. Visit us at https://online. nmims. edu/about-us/ for more information. Job Title Secretary Reports to Pro Vice Chancellor Location Mumbai Job Purpose: This role is responsible for delivering high-level administrative and operational support to the Pro Vice Chancellor, including efficient management of calendar, travel, correspondence, reports, petty cash, office supplies, and internal coordination. The position ensures seamless execution of academic and administrative activities across the Centre for Distance and Online Education. Key Responsibilities: Executive Secretarial Support: Manage domestic travel logistics including flight bookings, ground transport, and accommodation arrangements. Prepare and organize materialsfor meetings, including agendas, presentations, minutes, and follow-up action items. Draft, review, and manage professional correspondence, reports, and internal communications on behalf of the PVC. Coordinate HRMS-related approvals (e. g. , leave, OD, appraisals, separation clearances). Facilitate review and execution of agreements and important documents. Organize and support internal/external meetings, including vendor and client visits, with arrangements for hospitality and parking. Assist in planning and coordinating institutional events and festive celebrations. Manage the PVC s calendar, schedule appointments, coordinate internal and external meetings, and handle rescheduling or conflicts efficiently. Operations Coordination - Non-Campus NCDOE Locations: Oversee lease registration and renewals for non-campus centres. Coordinate repairs, maintenance, and procurement of equipment and services. Manage relationships and service contracts with housekeeping and security vendors. Process PRs/POs for facility management staff (security, housekeeping, peons). Support IT team roster planning, conflict resolution, and vendor coordination. Sales Operations - Authorized Enrollment Partner (AEP): Review and verify documentation for onboarding new partners or changes in existing partner details. Issue program and community licenses to AEPs. Draft and maintain agreements with AEPs. Empowered Committee (EC) Meeting Coordination: Schedule meetings by coordinating with committee members. Prepare agendas, collate approval notes, and draft minutes of meetings. Maintain documentation and records of all EC meetings. Internal Communication Liaison: Act as the central point of contact for coordination with internal departments and central teams. Track task progress, follow up on pending items, and ensure timely closure. Track pending tasks and ensure timely follow-ups and closure on key issues and projects. Support the PVC in document reviews, reporting, project updates, and general administrative oversight. Key Interactions: Internal Stakeholders: HODs at NCDOE University Depts Offices of Chancellor/VC/PVC External Stakeholders: Vendors Dimensions: Manage team of IT Support, admin housekeeping staff. Requirements- Skills Competencies: Excellent interpersonal, communication, and multitasking skills. Ability to maintain confidentiality and handle high-pressure situations with tact and professionalism. Extremely proficient with Microsoft Office Suite, handling office equipment documentation Ability to work independently and reliably. Flexible and adaptable in various situations and when interacting with many different personalities. Ability to organize, Excellent time management and multi-tasking ability. Requirements- Education work experience: Bachelor s degree in business administration, Management, or related field. 7 to 10 years of experience in a secretarial or executive support role, preferably within an academic or institutional setting

Amazon s Selection Monitoring builds software to improve customer experience by : (1) Growing number of customer relevant brands and products on Amazon, and (2) enriching product and brand information in Amazon catalog. We build state-of-the-art information retrieval infrastructure, extracting structured-data from unstructured-content, automatic item classification, storage systems to hold the massive catalog and distributed systems of cloud-scale. We apply parallel processing, Generative AI solutions, and machine learning algorithms to evaluate millions of products every day and to identify and prioritize new additions to Amazon s selection efficiently. If you are customer obsessed, driven, tenacious and analytical, you will have fun solving our business problems of unprecedented scale. You will develop deep technical expertise and learn designing large scale distributed, service-oriented systems. Come join us in our journey to improve our customer experience at Amazon ! Our ideal candidate will have launched multiple, impactful tech products, have demonstrated the ability to work in high-performance teams, and have deep understanding of product management, user experience, and software development processes (especially agile). You should be highly analytical, able to work effectively across teams, and thrive in entrepreneurial, fast-paced work environments. Key responsibilities include: Lead product strategy and vision supported by internal data and external analysis. Define creative, high quality, simple product requirements and roadmaps based on product strategy. Manage prioritization and trade-offs among customer experience, performance and operational support requirements. Create buy-in for the product vision both internally and with key partners Work closely with engineering teams to deliver products to market using agile development methodologies. Stay current and report on industry trends, including new opportunities, competitor capabilities, etc. Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers and customers Proactively identify and resolve strategic issues that may impair the team s ability to meet strategic, financial, and technical goals About the team Amazon carries the world s largest catalog of products and in order to maintain this lead, we are constantly exploring and understanding the global e-commerce landscape. The mission of Selection Monitoring (SM) team is to collect all publicly available facts and generate insights about brands and products. SM is a global team with the charter to surface these facts and insights to WW Amazon teams where we have an e-commerce business. SM s primary objective is to improve Amazon selection and customer experience by discovering, validating, prioritizing off-Amazon brands and selection. Bachelors degree Experience owning/driving roadmap strategy and definition Experience with feature delivery and tradeoffs of a product Experience contributing to engineering discussions around technology decisions and strategy related to a product Experience managing technical products or online services Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Experience in building and driving adoption of new tools Experience working directly with Engineers on product enhancements Experience in project management methodologies, business analysis, or process improvement

About the Team Being part of Meeshos Fulfillment and Experience (F&E) team as Transport Manager will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the countrys next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving. At Meesho, we re trying to do whats never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-Commerce- not just in India, but globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there s never a dull moment with us :) About the Role As Transport Manager, you ll own the onboarding of new Transporters and managing operations for the entire cluster. You ll also drive key operational metrics by regularly you ll take complete ownership of processes allotted to you and work with various stakeholder achieve team goals. You ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Onboarding of new Transporters. Identify and onboard new transporters onto the network on an ongoing basis. Track and own the performance of different Lanes in your cluster. Ensure compliance with operational processes. Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations Experience in partner onboarding and training in the Middle Mile and sorting operations Experience of having worked in the similar geographic location in similar capacity would be a plus and so will the Experience in control tower and field operations

About SailPoint: SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job - no more, no less. About the role: We are looking for a Business Systems Analyst (Workday) to join our team in one of today s most exciting technologies. In this role, you will provide development and operational support for Workday-related projects, help drive business process improvement efforts, and will facilitate the creation of technical standards. The priority of the role will be the further development of Workday HCM, maintaining and proactively ensuring consistent, high quality data, and its use to enhance system processes and procedural workflows. Role and Responsibilities: Partner with Recruiting, Compensation and Benefits, Payroll and/or IT to define and develop new requirements for Cyclical programs - Performance, Merit, 9-box, Open Enrollment, etc. Research and test new functionality within Workday including system releases, enhancements and fixes by creating and submitting EIBs for QA testing and reviewing user acceptance testing Research and document changes for Workday Releases Reporting Integration troubleshooting, password resets, etc. Business Process and security troubleshooting Service Now tickets into the sprint board Kainos Smart Audit review and recommend any flagged items for resolution Provide Tier 2 systems support including troubleshooting escalated data and systems issues, recommending solutions, and implementing enhancements and fixes in systems per change control guidelines. Ensure that system controls and processes meet all internal and external audit requirements. Create detailed documentation of business processes and systems functionality, including workflow, program functions and steps required to execute systems transactions/processes and support change management. Maintain daily operations of vital business processes. Provide Workday training, direction, and guidance to other team members (senior role responsibility). Technical Skill Requirements: Must have Workday implementation/support experience for at least 6+ years Demonstrated expertise on HCM, Integrations and one or more of the following - Talent Management, Compensation, Advanced Compensation, Benefits, Recruiting, Talent Management and Reporting. Ability to manage tasks with competing priorities and deadlines, independently determining order of priority and self-initiating other value-added tasks. Must have a good understanding of various HR business processes. Willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives. Understand data architecture, integrations, reporting standards, and security model. Gain access to environments (sandbox, production). Participate in Workday tenant overview walkthroughs and key process demos. Develop a foundational understanding of the business and Workday environment. Build relationships with cross-functional teams and SMEs. Begin integration troubleshooting as well as program launches By 30 days: Onboarding & Discovery Complete company and team onboarding. Review current Workday configuration (HCM, payroll, benefits, talent, etc. depending on scope). Meet with key stakeholders in HR, IT, Finance, and business units. Learn about current Workday pain points, enhancement requests, and ongoing projects. By 90 Days: - Contribution & Optimization Take ownership of specific Workday modules or workstreams (e.g., Reporting, Integrations, Advanced Compensation, etc.). Lead the integration troubleshooting Lead the analysis and implementation of small-to-medium enhancements. Build and optimize custom reports and dashboards. Assist with semi-annual or annual Workday releases (testing, change logs, communication). Support ticket triage and resolve system issues independently. Identify and document process gaps and inefficiencies. Deliver initial system improvements and demonstrate expertise. Serve as a go-to Workday subject matter expert for designated areas. Help shape roadmaps or backlogs based on system evaluation and user feedback. By 6 Months: Lead or co-lead major projects such as new module implementations, integrations, or redesigns (e.g., merit, 9-box, performance reviews, integration troubleshooting, etc.). Provide thought leadership on Workday roadmap, governance, and optimization strategies. Mentor cross-functional team members on Workday processes. Measure and report on the value and adoption of enhancements and process improvements. Engage in vendor management or support escalation as needed. Drive system evolution in alignment with business strategy. Influence decisions and policies related to Workday use and governance. Deliver measurable impact through innovation and strategic system leadership. About SailPoint India and our Benefits: Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoints commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoints values of Integrity, Innovation, Impact and Individuals.Our Pune team works under a hybrid model enjoying the office 3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong benefits: Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint. Company sponsored health-checkups for employees and discounted rates for dependents Annual performance bonus 24 Leaves every year in addition, 10 holidays Flexible Work hours

Transaction Data Storage Reliability Engineering (TDSRE) team is looking for a Support Engineer to join our team and deliver strategic goals for Amazon eCommerce Storage Technologies (eCST) systems. This is a great opportunity to join our mission to manage/build tech solutions that empower our customers. You will be responsible for reducing the operational toil and provide operational support for Sable services and help with critical projects like Sable Data Migration. If you feel excited by the challenge of setting the course for large company wide initiatives, supporting and managing customer facing products across amazon,enjoy trouble shooting and solving complex problems this may be the next big career move for you. Maintain software hygiene of the services team owns and supports. Operational excellence through support of incoming tickets, including extensive troubleshooting. Keep the compliance risks for the services team owns and support under control. 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON

Job Title - Executive Service Operations (Repair & Replacement) Exp. - 0-5 years CTC - Upto 3.5 LPA Location - Marol, Andheri East (Mumbai) Overall Purpose of the Role Ensuring timely and quality fulfilment of customers service requests Areas of Responsibility Interact/Coordinate with partners to fulfil service requests in defined TAT. Provide superior customer service Preparing different Reports, i.e. Daily/Weekly/Monthly. Validation of documents required for claims approvals & fulfillment. Ensuring regular updates in system Validation/Recon of Vendors Payables Qualification & Experience Required Graduate or Equivalent. Experience of 0-5 years as a Service Coordinator/Executive is desirable, Freshers can also been considered. Malayalam speaking language is mandatory Skills Required Customer orientation Team working skills Quick Learnability skills and adaptability Highly organized and efficient. Ability to prioritize and handle multiple tasks Ability to publish reports Command on MS Excel and basic computer knowledge Proficient in English and Hindi both for written and verbal communication Interested can share CV on given id sangeeta.rajput@techguard.in