In-Business Control - Operations

Job Description

Role Overview: The IBCOO Group is seeking a Retainer to provide operational support for the Ratings line of Business within the In-Business Control Group. This role focuses on access control activities, including conducting periodic and non-periodic access reviews, managing access control certifications and overseeing governance for transfers and leavers. Key Responsibilities: Functional Responsibilities: Execute access control, ensuring timely reviews of user access and effective resolution of discrepancies. Analyze system data to identify trends and share insights with stakeholders, developing targeted action plans based on findings. Conduct independent research to enhance data understanding and inform decision-making. Apply troubleshooting skills, including Root Cause Analysis, to identify issues and implement corrective actions. Adhere to strict deadlines, maintaining accurate records in compliance with internal procedures. Respond promptly to access-related inquiries via email or calls. Balance effective operational execution with a commitment to continuous improvement. - Support process stakeholders (e. g., requestors, approvers, IT application teams, compliance) through training, expertise, and clear communication. Client and Stakeholder Management: Take ownership of all deliverables, ensuring timely and high-quality execution of tasks. Build and maintain strong relationships with client counterparts. Communicate effectively with clients regarding task guidance, progress updates, and any challenges encountered during execution. Candidate Profile: Good communication (written and oral), interpersonal, and organizational skills. Basic understanding of data analysis principles. Proficiency in Basic Excel is required; familiarity with Power BI and Python is preferred but not mandatory. Professional demeanor with a collaborative mindset, capable of interfacing effectively with internal and external stakeholders. Diligent, intellectually curious self-starter with a strong work ethic and a drive for success. Essential Qualifications: Bachelor’s degree with 1-2 years of experience in operational processes, preferably in Risk & Control processes.