In this position you will be responsible for resolving basic client business and decision issues directly with the client via portal. You will contribute to the quality of the system forecasts and decisions, thereby to client retention. Each team member in this position must consistently demonstrate their ability to flourish in a highly pressurized team environment whilst maintaining a flexible attitude and meticulous attention to detail to the work assigned. What you'll be doing... Gain a basic understanding of IDeaS products and processes in relation to the hospitality business Resolve basic Business or Decision issues for the client including questions on business practices, system configuration, system usage and monitoring Ensure portal issues, entered as cases, case activities or tasks in Salesforce are resolved accurately within pre-defined resolution timeframes and details entered in Salesforce Communicate with clients via the appropriate method Interact with and support the internal clients like Client Relationship Manager, Project Managers, Quality Assurance, Research and other teams Ensure timely identification of issues and appropriate escalations to the senior ROA member Assist in special departmental projects Acquire Technical Skills to qualify for Sr. Associate Revenue Optimization Data Analyst certifications Execute special procedures to create structured data analysis or ad-hoc reports for IDeaS clients Requirements: (Knowledge, Skills, Abilities, Competencies, Education Experience) BE / B. Sc / M.Sc. or a degree in science with Mathematics or Statistics as one of the main subjects Analytical approach to identification and resolution of complex problems. Computer proficiency in MS Excel, MS Word, MS PowerPoint Proven English verbal and written communication skills

As a Cloud Technical Lead in SAS s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments, that that includes: Responsibility of all aspects of our hosted and remote managed SAS application environments. Work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service. Leverage your deep technical skillset and knowledge to provide technical leadership, guidance, and support for customer engagements through implementation and configuration to release production into operations. Partner with SAS Cloud Services Delivery and Project Managers to work through any technical obstacles the customer may experience. You will build the foundation for ongoing reliability by defining key performance metrics aligned to the customers success criteria. Through documentation, automation, and knowledge management, you will respond quickly and efficiently to operational incidents or any issues reported. You will work with global R&D, Product, Technical Support, and CIS teams to ensure customer satisfaction and ensure service quality across all our hosted and remote managed customer environments. You will collaborate with the teams in technical effort estimation phase of the project delivery, and contribute to improve quality, efficiency and automation around service delivery tasks. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required. Key responsibilities To take responsibility for: Articulate an innovative SAS technical approach / solution based on your understanding of client s business and technical needs. Act as the technical subject matter expert and key point of contact for clients throughout the project lifecycle. Lead technical delivery from project kickoff through UAT and go-live for hosted and remotely managed services Provide post go-live consultation for major lifecycle events such as upgrades, renewals, migrations, and help identify and resolve complex problems caused by repetitive incidents. Ensure that all current and future technical project requirements (tasks, changes, deliverables, etc.) have a clearly defined scope and can be progressed by the responsible service team without issue. Mitigate any technical blocking condition that prohibits progress to drive towards success. Enhance operational requirements to improve system stability, monitoring awareness and decrease operational burden to ensure a positive customer experience. Enhance operational systems for improved stability, monitoring, and customer experience. Conduct knowledge transfer and mentorship for team members on customer engagements and key technologies. Deliver excellent Client service using a client first and continuous improvement mindset. Manage, monitor, and maintain container-based applications deployed in cloud container services. Work directly with external customers and interface with other support teams and vendors. Reporting to: Manager of SAS Cloud Operations Expected Experience and Background This role is based in Mumbai and the candidate is required to have experience in customer-facing technical roles and. Strong proficiency in Microsoft Azure preferred; experience with AWS or Google Cloud Platform is advantageous. Proven years of experience as a technical advisor/in technical operations, with technical skills but not limited to developing solutions/working with technologies such as Hybrid/ multi-cloud, DevOps processes and tools, SAS applications, Hyperscaler, AI, Linux Operating systems, Databases. Familiarity with IT Service Management practices including change, incident, and problem management. ITIL certification is preferred. Excellent verbal and written communication skills to engage effectively with customers and internal teams. Strong interpersonal abilities, including the capacity to convey complex technical concepts to diverse audiences. Extensive experience driving software solutions involving many stakeholders and delivering results on time of high quality. Ability to provide feedback to product and service teams based on customer issues and advocate for enhancements. A proactive, entrepreneurial mindset with a focus on finding solutions and driving outcomes. Travel SAS Offers a hybrid approach to working. Travel is expected to client meetings and SAS offices when needed.

Nice to meet you! We re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you ll find it here. About the job The Service Management Office is looking for an experienced IT Service Management Analyst to assist with our Service Management processes with a focus on Configuration Management using ServiceNow ITOM. You will perform the day-to-day delivery of Configuration Management services to the organization, taking general direction from the ITOM Manager, and specific direction from the Configuration Management Process Owner. This includes the ongoing definition and improvement of service management policies, processes, procedures and their supporting tools. You will also work closely with cross-functional teams to maintain and improve the health of the CMDB, supporting the organizations IT service management goals as well as encouraging the adoption of ITIL practices (IT Infrastructure Library) throughout Global SAS IT. Specific responsibilities include but are not limited to: Performing operational activities as defined by Configuration Management policies and procedures, ensuring alignment with industry best practices and organizational goals Working to fulfill Configuration Management Service Requests as assigned Engaging with strategic projects to ensure Configuration Management can deliver required functionality within project timeframes Providing guidance and training to cross-functional teams on CMDB processes, procedures, and best practices Collaborating with IT and non-IT stakeholders, ServiceNow Product Owners, Architects, Developers, and Process Owners to improve IT service management processes and enhance customer experience and efficiencies Running and delivering reports as required Collecting and reporting metrics as required Identifying service improvement opportunities Required Qualifications: Education and Experience: Bachelor s degree in Computer Science or related field plus seven years experience in IT. An equivalent combination of education, training, and experience may replace these requirements. Technical: Strong knowledge of ServiceNow CMDB and ITOM and how the health of the CMDB impacts ITOM and ITSM processes Experienced in Agile and Scrum, including writing and updating sprint stories General familiarity with IT on-premise and cloud architectures: Linux & Windows Servers, Virtual Instances, Databases, Firewalls, Routers, AWS, Azure, etc Skills: Outstanding attention to detail Excellent analytical and problem-solving skills Strong communication, collaboration and troubleshooting skills Demonstrated ability to plan, organize and deliver deliverables Good understanding of ITIL processes and best practices Ability to manage multiple priorities and shift focus as urgent issues arise Ability to work in a strong team environment as well as independently. You re curious, passionate, authentic and accountable. These are our values and influence everything we do. Preferred Qualifications: 3 plus years of hands-on experience with ServiceNow ITOM and ITSM with a focus on the CMDB ITIL Foundation Certification SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

The Service Management Office is looking for an experienced IT Service Management Analyst to assist with our Service Management processes with a focus on Event Management using ServiceNow ITOM. You will perform the day-to-day delivery of Event Management services to the organization, taking general direction from the ITOM Manager, and specific direction from the Event Management Process Owner. This includes the ongoing definition and improvement of service management policies, processes, procedures and their supporting tools. You will also work closely with cross-functional teams to ensure event management, alerting and incident creation are optimized to meet business and stakeholder requirements while following the established process. You will also support the organizations IT service management goals as well as encourage the adoption of ITIL practices (IT Infrastructure Library) throughout Global SAS IT. Specific responsibilities include but are not limited to: Defining, documenting, socializing, and enabling processes related to event management Performing operational activities as defined by Event Management policies and procedures, ensuring alignment with industry best practices and organizational goals Working to fulfill tickets for incidents, requests and enhancements related to event management Engaging with strategic projects to ensure Event Management can deliver required functionality within project timeframes Providing guidance and training to cross-functional teams on event management processes Ensuring that event management is functioning well with other IT Service Management (ITSM) processes Establishing Key Performance Indicators (KPIs) and metrics to ensure the effectiveness of event management Collaborating with IT and non-IT stakeholders, ServiceNow Product Owners, Architects, Developers, and Process Owners to improve IT service management processes and enhance customer experience and efficiencies Running and delivering reports as required Collecting and reporting metrics as required Identifying service improvement opportunities This role requires a combination of technical expertise, process management skills, and the ability to work collaboratively across various departments to ensure effective event management. Required Qualifications: Education and Experience: Bachelor s degree in Computer Science or related field plus seven years experience in IT. An equivalent combination of education, training, and experience may replace these requirements. Technical: Strong knowledge of ServiceNow ITOM and ITSM and how the processes interact with each other Experienced in Agile and Scrum, including writing and updating sprint stories General familiarity with IT on-premise and cloud architectures and platforms: Linux & Windows Servers, Virtual Instances, Databases, Storage, Firewalls, Routers, AWS, Microsoft Azure, Google Cloud Platform Skills: Outstanding attention to detail Excellent analytical and problem-solving skills Strong communication, collaboration and troubleshooting skills Demonstrated ability to plan, organize and deliver deliverables Good understanding of ITIL processes and best practices Ability to manage multiple priorities and shift focus as urgent issues arise Ability to work in a strong team environment as well as independently. You re curious, passionate, authentic and accountable. These are our values and influence everything we do. Preferred Qualifications: 3 plus years of hands-on experience with ServiceNow ITOM and ITSM ITIL Foundation Certification

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the role: The role is based in the Pune R&D Center, at SAS R&D Pune facility. For this role, you will join the SAS9 team. We are looking for a Java developer to help develop and maintain the SAS 9 platform based solutions. You will help with plan and design work and take responsibility for large parts of the application. Furthermore, you will be joining a friendly team with a broad range of experience, to develop and maintain SAS 9 Solutions. Primary Responsibilities Your primary responsibility will be to develop and maintain the SAS Platform products code base, facilitate the selection of correct technical choices via collaboration and implement for scale, performance and usability configuration and Download tools. You will be mentored by senior developers to ensure the seamless development of installation and configuration tools for deploying SAS software. You would be expected to contribute to the enhancement of deployment automation tools and scripts. You will be involved in troubleshooting issues, bug fixing and providing support to ensure a smooth user experience. Required Qualifications 2+ Years of experience in Java. Good understanding of OOPs, SOLID principles. Excellent programming skills with Core Java, AWT and Swing. Understanding XML, JSON, and REST. Experience with Agile software development methodologies. Knowledge of software development processes and Quality Standards. Familiar with Agile methodology and with tools such as Jira, Confluence. Working knowledge of tools like Git, Gerrit Comfortable working on Windows and Linux operating systems Good debugging skills, logical problem-solving capability, quick and self-learner to adopt and use new technologies. Ability to use Test Driven and CI/CD Development methodologies (Unit test and Integration Testing) Experience with multi-tier full stack web application and thick client application development would be an added advantage. Working knowledge of Web Application Servers or HTML front-end development, Familiarity with Bootstrap, CSS and react. Demonstrated experience with disciplined unit, regression, and integration testing Preferred Qualifications Good understanding of OOPs, SOLID principles. Excellent programming skills with Core Java, AWT and Swing. Understanding XML, JSON, and REST. Good exposure to design and development of mid-tier services, REST APIs, Java Script framework like ReactJS. Good design and programming skills in Java or Golang using IDE. Sound OOPS/OOAD concepts, knowledge of SQL concepts and exposure to implementing design patterns. Good exposure to design and development of mid-tier services, REST APIs, Java Script framework like ReactJS. Good design and programming skills in Java or Golang using IDE. Sound OOPS/OOAD concepts, knowledge of SQL concepts and exposure to implementing design patterns. Proficiency in JAVA, Spring, Design patterns, Gradle, Jenkins, Java Script, Unix/LAX Diverse and Inclusive

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the role: The role is based in the Pune R&D Center, at SAS R&D Pune facility. For this role, you will join the SAS9 team. We are looking for a Java developer to help develop and maintain the SAS 9 platform based solutions. You will help with plan and design work and take responsibility for large parts of the application. Furthermore, you will be joining a friendly team with a broad range of experience, to develop and maintain SAS 9 Solutions. Primary Responsibilities Your primary responsibility will be to develop and maintain the SAS Platform products code base, facilitate the selection of correct technical choices via collaboration and implement for scale, performance and usability configuration and Download tools. You will be mentored by senior developers to ensure the seamless development of installation and configuration tools for deploying SAS software. You would be expected to contribute to the enhancement of deployment automation tools and scripts. You will be involved in troubleshooting issues, bug fixing and providing support to ensure a smooth user experience. Required Qualifications 2+ Years of experience in Java. Good understanding of OOPs, SOLID principles. Excellent programming skills with Core Java, AWT and Swing. Understanding XML, JSON, and REST. Experience with Agile software development methodologies. Knowledge of software development processes and Quality Standards. Familiar with Agile methodology and with tools such as Jira, Confluence. Working knowledge of tools like Git, Gerrit Comfortable working on Windows and Linux operating systems Good debugging skills, logical problem-solving capability, quick and self-learner to adopt and use new technologies. Ability to use Test Driven and CI/CD Development methodologies (Unit test and Integration Testing) Experience with multi-tier full stack web application and thick client application development would be an added advantage. Working knowledge of Web Application Servers or HTML front-end development, Familiarity with Bootstrap, CSS and react. Demonstrated experience with disciplined unit, regression, and integration testing Preferred Qualifications Good understanding of OOPs, SOLID principles. Excellent programming skills with Core Java, AWT and Swing. Understanding XML, JSON, and REST. Good exposure to design and development of mid-tier services, REST APIs, Java Script framework like ReactJS. Good design and programming skills in Java or Golang using IDE. Sound OOPS/OOAD concepts, knowledge of SQL concepts and exposure to implementing design patterns. Good exposure to design and development of mid-tier services, REST APIs, Java Script framework like ReactJS. Good design and programming skills in Java or Golang using IDE. Sound OOPS/OOAD concepts, knowledge of SQL concepts and exposure to implementing design patterns. Proficiency in JAVA, Spring, Design patterns, Gradle, Jenkins, Java Script, Unix/LAX Diverse and Inclusive

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the job Partners with assigned SAS business units to deliver value-added services to management and employees that align with overall business objectives. Collaborates with the HR specialist teams in the development and implementation of employee programs and initiatives across SAS. Proactively reviews current procedures, structures, and programs and initiates changes. Provides guidance and input on strategic workforce planning and talent management. Assesses people experiences across the organizations through various collaborative employee engagement forums and provides insights to leaders on a regular basis. Works with HR team and leaders enhancing employee experiences that enables great work culture and talent retention. Manages and resolves complex employee relations issues; provides guidance on, and assists in, performance improvement and conduct related issues. Acts as department liaison and responds to general inquiries from managers and employees; regularly communicates with employees, and managers (at all levels) regarding HR-related matters. Facilitates conflict resolution at all levels. Provide general ad-hoc reporting support, including HR metrics & analysis while ensuring data integrity, data privacy, and appropriate analytics. Supports and participates in assigned HR projects and initiatives; performs other duties and special projects as assigned. Required Qualifications Relevant experience as HR Business Partner. Strong aptitude for learning and managing other HR areas. Demonstrated ability to interact with all levels of senior management, global leaders and business units throughout the organization Strong written, verbal, and interpersonal communication skills. Good analytical and planning skills. Excellent leadership qualities demonstrated through collaborative and mentoring working style Must be adaptable and possess creative problem-solving skills. Demonstrated project-management skills Preferred Qualifications 5-10 years of professional experience in handling a variety of responsibilities in Human resources. Masters degree, preferably in Human Resources, Business Administration, or related field Diverse and Inclusive

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the job The role is based in the Pune R&D Center, at SAS R&D Pune facility, SAS9 team. We are looking for an SDET to validate SAS9 deployments and install/migration process on Windows and Unix platforms along with automating the functional test sets for the SAS 9 platform based solutions. You will be joining a friendly team with a broad range of experience, to develop and maintain SAS 9 Solutions. Primary Responsibilities Validation and Testing of Deployment/Install process of SAS Software on windows and Unix platforms. Installation/configuration of testing environment and support SAS9 infrastructure and continuous deployment infrastructure. Demonstrate aptitude for problem solving and debugging of complex software systems. Automate the deployment process as applicable using internal tools, Jenkins, Python, Java/Shell scripts etc. Install and administer Postgres, Oracle, MySQL, SAS or related DBMS. Administration of system, third party, and SAS software Design, implement, and maintain automated test frameworks, tools, and scripts that address specific needs. Design and implement test plans (cases, scenarios, usage). Create test strategies, test scenarios, and test ideas with clear intent.Understand complex usage concepts and assess applications ability to fulfill them. Identify risks, issues, potential defects, or defects in any phase of the project life cycle, managing them through closure. Requirement At least 1.5 years of working experience administrating Windows and Unix operating systems. A minimum of 1-4 years of experience in all facets of software testing in a product-based software development environment Knowledge of programming/Scripting language such as Java/Shell Script, Python etc. for automating deployment process as applicable. Install and administer any of Postgres, Hadoop, Oracle, MySQL, SAS or related DBMS. Independently support / install / configure test environments for multiple projects. The position requires strong ability to think and act like an end-user administrator who would deploy SAS software. Basic understanding of Cloud computing concepts and hypervisors. Must be familiar with all the phases of the Software Development Life Cycle (SDLC) Diverse and Inclusive

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the role: The role is based in the Pune R&D Center, at SAS R&D Pune facility. For this role, you will join the SAS9 team. We are looking for a Java developer to help develop and maintain the SAS 9 platform based solutions. You will help with plan and design work and take responsibility for large parts of the application. Furthermore, you will be joining a friendly team with a broad range of experience, to develop and maintain SAS 9 Solutions. Primary Responsibilities Your primary responsibility will be to develop and maintain the SAS Platform products code base, facilitate the selection of correct technical choices via collaboration and implement for scale, performance and usability configuration and Download tools. You will be mentoring associate developers to ensure the seamless development of SAS9 platform solutions. You would be expected to contribute to designs for new tools, systems, and frameworks. Build a web applications used to design streaming data orchestration flows for SAS ARD solutions. You will be involved in troubleshooting issues, bug fixing and providing support to ensure a smooth user experience. Ensure all applicable security policies and processes are followed to support the organization s secure software development goals. Contribute to the design, development, unit testing, integration testing, and documentation of product features. Participate in defining user stories and acceptance criteria for product features. Review business and solution requirements/design documents for accuracy. Required Qualifications 8+ years experience. Good understanding of OOPs, SOLID principles. Excellent programming skills with Core Java, AWT and Swing. Understanding XML, JSON, and REST. Experience with Agile software development methodologies. Knowledge of software development processes and Quality Standards. Familiar with Agile methodology and with tools such as Jira, Confluence. Working knowledge of tools like Git, Gerrit Comfortable working on Windows and Linux operating systems Good debugging skills, logical problem-solving capability, quick and self-learner to adopt and use new technologies. Ability to use Test Driven and CI/CD Development methodologies (Unit test and Integration Testing) Understanding and experience with Agile development practices, including daily scrums, iteration planning, retrospectives, and test-driven development. Experience with multi-tier full stack web application and thick client application development would be an added advantage. Working knowledge of Web Application Servers or HTML front-end development, Familiarity with Bootstrap, CSS and react. Demonstrated experience with disciplined unit, regression, and integration testing Experience of scripting language (Python and shell-scripting) or Golang. Mandatory Technical Skills Good understanding of OOPs, SOLID principles. Excellent programming skills with Core Java, AWT and Swing. Understanding XML, JSON, and REST. Good exposure to design and development of mid-tier services, REST APIs, Java Script framework like ReactJS. Good design and programming skills in Java or Golang using IDE. Sound OOPS/OOAD concepts, knowledge of SQL concepts and exposure to implementing design patterns. Proficiency in JAVA, Spring, Design patterns, Gradle, Jenkins, Java Script, Unix/LAX Ability to evaluate complex information, develop clear recommendations, and effectively present findings while seeking feedback. Good exposure to design and development of mid-tier services, REST APIs, Java Script framework like ReactJS. Good design and programming skills in Java or Golang using IDE. Sound OOPS/OOAD concepts, knowledge of SQL concepts and exposure to implementing design patterns. Proven ability to work collaboratively with colleagues across different teams to achieve shared goals. Diverse and Inclusive #SAS

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the job Collaborates with colleagues and leaders to design programs that enhance employee engagement and provide structure around implementation. Researches, plans and presents programs that support Company values/philosophy; integrates these values into company/management practices. Plans, directs, and coordinates activities of programs to ensure that goals or objectives are accomplished within prescribed time frame, funding parameters, and budget. Keeps programs on track and meeting deadlines. Collaborates in the development and implementation of employee programs and initiatives in the areas of Talent Sentiments, L&D, DEI, Employer Branding, etc. Manages Talent Sentiments program and facilitates employee feedback on a regular basis to ensure that a great work culture is maintained at all times . Assess people experiences across the organizations through various collaborative employee engagement forums and provide insights to leaders on a regular basis. Runs talent engagement dialogues/ discussions effectively and support and guides Departments as Internal Consultants to improve in focus areas. Manages and supports D&I initiatives for the centre in collaboration with SRDI EIG leaders and global DEI teams. Partners with leaders to identify L&D needs, research, and recommend learning opportunities and facilitates implementation & execution of learning programs. Proactively reviews current procedures, structures, and programs and initiates changes. Escalates issues where applicable to the appropriate stakeholder(s) in projects and programs. Supports and participates in assigned HR projects and initiatives; performs other duties and special projects as assigned. Required Qualifications Relevant experience as HR Generalist or Program Manager. Strong aptitude for learning and managing other HR areas. Demonstrated ability to interact with all levels of senior management, global leaders and business units throughout the organization Strong project & program management skills. Ability to effectively manage projects from planning to implementation. Strong written, verbal, and interpersonal communication skills. Good analytical and planning skills. Excellent leadership qualities demonstrated through collaborative and mentoring working style Must be adaptable and possess creative problem-solving skills. Preferred Qualifications 5-10 years of professional experience in handling a variety of responsibilities in Human resources. Masters degree, preferably in Human Resources, Business Administration, or related field Diverse and Inclusive

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the role: The role is based in the Pune RD Center, at SAS RD Pune facility. For this role, you will join the SAS9 team. We are looking for a Software Development Manager to help plan and manage the development, quality and security while maintaining the released versions of SAS 9 platform-based solutions. You will help with planning, prioritization, and design work and take ownership and responsibility for SAS ARD solutions. Furthermore, you will be joining a friendly team with a broad range of experience, to develop and maintain SAS 9 Solutions. Primary Responsibilities Your primary responsibility will be to organize, develop, prioritize and assign resources to deliver high quality, testable and scalable software solutions within established timelines, while adhering to RD best practices and processes. You will be mentoring associate engineers to ensure the seamless development of SAS9 platform solutions. Lead development project designs and enforces technical standards to ensure solutions execute correctly across various supported environments. Manage and leads project scoping and scheduling; tracks progress of individual tasks and alerts executive management and stakeholders of concerns meeting schedules, while following established RD standards. Manage product quality standards by ensuring functional, unit and performance testing is comprehensive and thorough; works closely with development and testing teams to verify test plans. Organizes, prioritizes and assigns resources to implement and resolve code changes related to enhancements, redesigns and/or bug fixes. Provide technical leadership as appropriate for projects and to the team through mentoring, training and managing the activities of the team. Manage all aspects of the department including teamwork, performance management, feedback, professional growth through collaboration with SAS human resources, SAS education and executive leadership. Ensure all applicable security policies and processes are followed to support the organization s secure software development goals. Review business and solution requirements/design documents for accuracy. Requirement 10+ years experience with at least 7 years in Java programming along with one year of project lead, supervisory or management experience. Works with senior management to develop, prioritize, and assign project objectives and responsibilities to individual resources Mentor, train and manage the daily activities of the team. Strong interpersonal, verbal and written communication, organizational, and problem-solving skills Experience with Agile software development methodologies. Knowledge of software development processes and Quality Standards. Ability to lead, manage and communicate goals to employees Understanding and experience with Agile development practices, including daily scrums, iteration planning, retrospectives, and test-driven development. Ability to develop creative solutions to complex problems and strong decision-making ability Ability to lead projects and adapt to changing priorities and deadlines Strong working knowledge of SAS products and their applications Mandatory Technical Skills Good exposure to design and development of mid-tier services, REST APIs. Talent Acquisition, Coaching, Development Succession with proven ability to foster an environment of positive employee engagement and trust. Proven ability to manage, track, and prioritize escalations and ensure deliver high quality, testable and scalable software solutions within established timelines, while adhering to RD best practices and processes. Problem-solving skills, Quick Learner and a can-do attitude. Attention to detail and accuracy - while maintaining a solid awareness of the big picture . Ability to communicate with global peers and management in a clear, straightforward and effective way. Ability to identify technical gaps/areas for improvement. Research, analysis, and testing of new technologies Acting as the primary contact for work streams and escalations Ability to evaluate complex information, develop clear recommendations, and effectively present findings while seeking feedback. Proven ability to work collaboratively with colleagues across different teams to achieve shared goals. Total Years of Relevant experience 12+ years (at least 3 years as a Software Development Manager) Education Preference Bachelor s in computer science or relevant Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Diverse and Inclusive Additional Information: Please insert appropriate compliance verbiage for your country. SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money.

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the job The role is based in the Pune RD Center, at SAS RD Pune facility, SAS9 team. We are looking for an SDET to validate SAS9 ARD software, install/migration process on Windows and Unix platforms along with automating the functional test sets for the SAS 9 platform based (ARD) solutions. You will be joining a friendly team with a broad range of experience, to develop and maintain SAS 9 Solutions. Required Qualifications A minimum of 2-4 years of experience in all facets of software testing in a product-based software development environment SAS Technologies: Base and Advance SAS and SAS Macro Programming Knowledge of performance tuning techniques on SAS Understanding of testing concepts for Base SAS and RDBMS database would be an added advantage Knowledge of programming/Scripting language such as Java/Shell Script, Python etc. for automating deployment process as applicable. Install and administer any of Postgres, Hadoop, Oracle, MySQL, SAS or related DBMS. Independently support / install / configure test environments for multiple projects. The position requires strong ability to think and act like an end-user administrator who would deploy SAS software. Basic understanding of Cloud computing concepts and hypervisors. Must be familiar with all the phases of the Software Development Life Cycle (SDLC) Ability to make recommendations based on solid understanding of the problem resolution, troubleshooting development and environment and functional interaction. Primary Responsibilities Validation and Testing of Deployment/Install process of SAS Software on windows and Unix platforms. Installation/configuration of testing environment and support SAS9 infrastructure and continuous deployment infrastructure. Demonstrate aptitude for problem solving and debugging of complex software systems. Automate the deployment process as applicable using internal tools, Jenkins, Python, Java/Shell scripts etc. Install and administer Postgres, Oracle, MySQL, SAS or related DBMS. Administration of system, third party, and SAS software Design, implement, and maintain automated test frameworks, tools, and scripts that address specific needs. Design and implement test plans (cases, scenarios, usage). Create test strategies, test scenarios, and test ideas with clear intent. Understand complex usage concepts and assess applications ability to fulfill them. Identify risks, issues, potential defects, or defects in any phase of the project life cycle, managing them through closure. Diverse and Inclusive

The role is based in the Pune RD Center, at SAS RD Pune facility, SAS9 team. We are looking for an SDET to validate SAS9 deployments and install/migration process on Windows and Unix platforms along with automating the functional test sets for the SAS 9 platform based solutions. You will be joining a friendly team with a broad range of experience, to develop and maintain SAS 9 Solutions. Primary Responsibilities Validation and Testing of Deployment/Install process of SAS Software on windows and Unix platforms. Installation/configuration of testing environment and support SAS9 infrastructure and continuous deployment infrastructure. Demonstrate aptitude for problem solving and debugging of complex software systems. Automate the deployment process as applicable using internal tools, Jenkins, Python, Java/Shell scripts etc. Install and administer Postgres, Oracle, MySQL, SAS or related DBMS. Administration of system, third party, and SAS software Design, implement, and maintain automated test frameworks, tools, and scripts that address specific needs. Design and implement test plans (cases, scenarios, usage). Create test strategies, test scenarios, and test ideas with clear intent. Understand complex usage concepts and assess applications ability to fulfill them. Identify risks, issues, potential defects, or defects in any phase of the project life cycle, managing them through closure. Requirement A minimum of 2-4 years of experience in all facets of software testing in a product-based software development environment At least 1.5 years of working experience administrating Windows and Unix operating systems. Knowledge of programming/Scripting language such as Java/Shell Script, Python etc. for automating deployment process as applicable. Install and administer any of Postgres, Hadoop, Oracle, MySQL, SAS or related DBMS. Independently support / install / configure test environments for multiple projects. The position requires strong ability to think and act like an end-user administrator who would deploy SAS software. Basic understanding of Cloud computing concepts and hypervisors. Must be familiar with all the phases of the Software Development Life Cycle (SDLC) Ability to make recommendations based on solid understanding of the problem resolution, troubleshooting development and environment and functional interaction. Mandatory Technical Skills A minimum of 1-4 years of experience in all facets of software testing in a product-based software development environment At least 1.5 years of working experience administrating Windows and Unix operating systems. Knowledge of programming/Scripting language such as Java/Shell Script, Python etc. for automating deployment process as applicable. Install and administer any of Postgres, Hadoop, Oracle, MySQL, SAS or related DBMS. Good logical problem-solving capability, quick and self-learner. Experience with Postgres, Oracle databases or other RDBMS and persistent stores. Must be familiar with all phases of the Software Development Life Cycle (SDLC). Experience working with Jira, agile methodology.

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the role: The role is based in the Pune RD Center, at SAS RD Pune facility. For this role, you will join the SAS9 ARD team. We are looking for a C developer to help develop and maintain the SAS 9 platform based solutions. You will help with plan and design work and take responsibility for large parts of the application. Furthermore, you will be joining a friendly team with a broad range of experience, to develop and maintain SAS 9 Solutions. Primary Responsibilities Your primary responsibility will be to develop and maintain the SAS Platform products code base, facilitate the selection of correct technical choices via collaboration and implement for scale, performance and usability configuration and Download tools. You will be mentored by senior developers to ensure the seamless development of installation and configuration tools for deploying SAS software. You would be expected to contribute to the enhancement of deployment automation tools and scripts. You will be involved in troubleshooting issues, bug fixing and providing support to ensure a smooth user experience. Requirement Good understanding of OOPs, SOLID principles. Program in C and Java in a Linux and/or Windows environment. Experience working on variety of languages like C, C++, TK, Java, Python. Experience programming in a threaded kernel environment (TK/MVA Multi Vendor Architecture) Experience in SAS programming would be a huge advantage. Programming skills with Core Java, AWT and Swing. Understanding XML, JSON, and REST. Experience with Agile software development methodologies. Knowledge of software development processes and Quality Standards. Familiar with Agile methodology and with tools such as Jira, Confluence. Working knowledge of tools like Git, Gerrit Comfortable working on Windows and Linux operating systems Good debugging skills, logical problem-solving capability, quick and self-learner to adopt and use new technologies. Ability to use Test Driven and CI/CD Development methodologies (Unit test and Integration Testing) Demonstrated experience with disciplined unit, regression, and integration testing Experience of scripting language (python, Perl, shell-scripting) or Golang will be helpful. Mandatory Technical Skills Good exposure to design and development of C applications, REST APIs, Java. Good design and programming skills in Java or Golang using IDE. Sound OOPS/OOAD concepts, knowledge of SQL concepts and exposure to implementing design patterns. Good understanding of OOPs, SOLID principles. Program in C and Java in a Linux and/or Windows environment. Experience working on variety of languages such as C, C++, TK, Go, Java, Python. Experience programming in a threaded kernel environment (TK/MVA Multi Vendor Architecture) Experience in SAS programming would be a huge advantage. Programming skills with Core Java, AWT and Swing. Understanding XML, JSON, and REST. Good exposure to development of C and Java applications using IDE. Sound OOPS/OOAD concepts, knowledge of SQL concepts and exposure to implementing design patterns. Proficiency in C, JAVA, Spring, Design patterns, Gradle, Jenkins, Java Script, Unix/LAX Total Years of Relevant experience 2-9 years of relevant experience (There are multiple positions) Education Preference Bachelor s in computer science or relevant Diverse and Inclusive Additional Information: Please insert appropriate compliance verbiage for your country. SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money.

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the job The role is based in the Pune RD Center, at SAS RD Pune facility, SAS9 team. We are looking for an SDET to validate SAS9 ARD software, install/migration process on Windows and Unix platforms along with automating the functional test sets for the SAS 9 platform based (ARD) solutions. You will be joining a friendly team with a broad range of experience, to develop and maintain SAS 9 Solutions. Primary Responsibilities: Validation and Testing of Deployment/Install process of SAS Software on windows and Unix platforms. Installation/configuration of testing environment and support SAS9 infrastructure and continuous deployment infrastructure. Demonstrate aptitude for problem solving and debugging of complex software systems. Automate the deployment process as applicable using internal tools, Jenkins, Python, Java/Shell scripts etc. Install and administer Postgres, Oracle, MySQL, SAS or related DBMS. Administration of system, third party, and SAS software Design, implement, and maintain automated test frameworks, tools, and scripts that address specific needs. Design and implement test plans (cases, scenarios, usage). Create test strategies, test scenarios, and test ideas with clear intent. Understand complex usage concepts and assess applications ability to fulfill them. Identify risks, issues, potential defects, or defects in any phase of the project life cycle, managing them through closure. Required Qualifications A minimum of 2-4 years of experience in all facets of software testing in a product-based software development environment. Experience working on RFT ( IBM Rational Functional Tester) tool. At least 1.5 years of working experience administrating Windows and Unix operating systems. Knowledge of programming/Scripting language such as Java/Python etc. for automating deployment process as applicable. Install and administer any of Postgres, Hadoop, Oracle, MySQL, SAS or related DBMS. Independently support / install / configure test environments for multiple projects. The position requires strong ability to think and act like an end-user administrator who would deploy SAS software. Basic understanding of Cloud computing concepts and hypervisors. Must be familiar with all the phases of the Software Development Life Cycle (SDLC) Diverse and Inclusive #SAS

Job Description: Business Manager /Account Executive Financial Services Position Summary: We are seeking an experienced and dynamic Sales Specialist to accelerate revenue growth and strategic customer engagement within the Financial Services vertical for Non-Banking Financial Institutions. Leveraging deep industry knowledge and consultative selling, the role will position SAS as a trusted analytics partner. The candidate will support the entire sales cycle, strengthen partner ecosystems, and drive go-to-market and thought leadership initiatives. Key Responsibilities: Drive revenue through customer meetings, strategic sales calls, and high-level executive presentations. Develop impactful sales tools including use cases, proof of concepts, and tailored demos. Create and execute strategies for account penetration and vertical growth. Build and nurture relationships with system integrators, partners, and consultancies. Shape and implement sales strategy addressing Financial Services trends, disruptions, and SAS s value proposition. Contribute to thought leadership via articles, whitepapers, blogs, and speaking engagements. Support sales enablement through partner training and solution workshops. Lead discovery sessions, value demonstrations, and pre/post-sales engagements. Monitor market trends and competitor actions to guide positioning and solution development. Deliver executive-level presentations and solution overviews. Collaborate with leadership on targeting, strategy, and performance objectives. Coordinate across sales, marketing, and product teams for consistent market messaging. Provide insights for product roadmap development based on market and client needs. Establish trusted advisor relationships with key clients and influencers. Frequent travel required for client and partner engagement. Knowledge, Skills, and Abilities: Strong relationships and credibility in the Financial Services sector. Domain expertise in insurance and financial services, with a tech/analytics focus. Effective communicator with experience presenting to C-suite stakeholders. Strong analytical and strategic problem-solving skills. Understanding of decision support and enterprise tech platforms. Self-motivated team player with project management skills. Ability to simplify complex concepts for varied audiences. Confident public speaker and facilitator. Location: Mumbai (Includes Travel) Employment Type: Full-Time Work Experience: 8-10 yrs Reporting To: Head Insurance & Financial Services Vertical Sales This role offers an exciting opportunity to make a strategic impact on SAS s growth within the Financial Services industry. The ideal candidate will bring a strong mix of domain expertise, strategic sales skills, and executive engagement experience. Diverse and Inclusive Additional Information: SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Job Title: Associate Technical Support Analyst Location: Pune, India Department: Technical Support Type: Full-Time We are seeking a proactive and passionate Associate Technical Support Analyst to join our Technical Support Operations Command team in Pune, India. This role puts you on the frontline of technical support managing customer cases, troubleshooting issues, and collaborating with experts across SAS. You ll be part of a vibrant team where curiosity, continuous learning, and collaboration are core to everything we do. You will work closely with global teams, contribute to product quality, and provide exceptional support for SAS software applications running on multiple platforms. Key Responsibilities: Provide end-to-end technical support including troubleshooting, prioritizing, diagnosing, and resolving customer-reported problems. Manage SAS Managed Services cases by coordinating with SAS Cloud Operations and other Technical Support teams. Take ownership of high-priority customer calls and issues, following escalation procedures where needed. Communicate effectively with customers via phone, email, and Microsoft Teams. Document all customer interactions accurately in the tracking system throughout the issue lifecycle. Build expertise in SAS software usage, programming, and relevant third-party tools to help resolve issues and guide product development. Suggest and contribute to proactive materials like SAS Notes, technical documents, and knowledge base content. Participate in a 24x7x365 on-call rotation and work flexible shifts as per business needs. Stay up to date on competitor tools, industry best practices, and how SAS products integrate with other software. What We re Looking For: A highly motivated problem solver with a passion for helping others. Someone who thrives in a collaborative environment and enjoys learning every day. A curious and creative thinker with excellent research skills. Comfortable managing multiple tasks under pressure with attention to detail. Able to write clearly and communicate technical ideas in simple, user-friendly language. Required Qualifications: Bachelor s degree or equivalent combination of education, training, and experience. 0 5 years of experience in technical support or a related field. Strong grasp of at least one operating system (Windows, UNIX, or Linux), with familiarity across all. Excellent written and verbal communication skills in English. Proven ability to collaborate with teams and interface with customers effectively. Prior experience with complex software support, projects, internships, or technical documentation is a plus. Nice to Have: Exposure to SAS language, procedures, or similar analytics tools. Experience validating software fixes or reviewing technical documentation. Familiarity with support tools (e.g., ticketing systems like ServiceNow). Desire to mentor others or contribute to internal training content. This role is perfect for someone who is service-oriented, technically curious, and ready to grow in a fast-paced, global technical environment. If that sounds like you we d love to hear from you! Diverse and Inclusive At SAS, it s not about fitting into our culture it s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it s essential to who we are. To put it plainly: you are welcome here. Additional Information: SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Job Title: Technical Support Manager Location: Pune, India Department: Technical Support Type: Full-Time Job Summary: We are seeking an experienced and proactive Technical Support Manager to lead a team of support engineers responsible for delivering high-quality technical assistance to customers. The ideal candidate will oversee daily operations, ensure timely resolution of issues, and foster a culture of continuous improvement and learning. This role requires strong leadership, excellent problem-solving abilities, and a passion for delivering exceptional customer support. Key Responsibilities: Manage, mentor, and develop a team of technical support engineers. Ensure smooth daily operations, including case triage, phone support, and ticket management. Act as an escalation point for complex or high-priority technical issues. Collaborate with cross-functional and global teams to drive alignment and service consistency. Monitor team performance through dashboards, KPIs, and service-level metrics. Identify trends and communicate insights to improve customer experience. Lead recruitment, onboarding, and training efforts for the support team. Participate in support strategy, planning, and process improvements. Stay current with SAS technologies, third-party tools, and industry trends. Ensure compliance with internal policies and customer expectations. Contribute to product lifecycle feedback based on customer interactions. Qualifications: 5+ years of experience in technical support or a related field, including 2 years leading a frontline support team. Bachelor s degree in Computer Science, Engineering, or related discipline. Proven experience managing enterprise software support teams. Strong knowledge of ticketing systems (e.g., ServiceNow) and support tools. Excellent communication, interpersonal, and decision-making skills. Ability to manage priorities in a fast-paced, multitasking environment. Experience with SAS software is a strong advantage. Strong customer service orientation and ability to advocate for clients. Demonstrated ability to lead team development and growth initiatives. Diverse and Inclusive Additional Information: SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Job Title: Senior Associate Technical Support Analyst Location: Pune, India Department: Technical Support Type: Full-Time As part of our Technical Support Operations Command team in Pune, you will be on the frontlines managing customer cases, calls, documentation requests, and more. You ll collaborate with talented professionals, be mentored by passionate experts, and continuously grow by solving challenging problems daily. This is a unique opportunity to be part of a dynamic and collaborative team that values curiosity, service-mindedness, and technical problem-solving. Key Responsibilities: Provide technical support for SAS software applications across various platforms (Windows, UNIX, Linux). Troubleshoot, diagnose, and resolve customer-reported issues in a timely and effective manner. Communicate proactively and professionally with customers via phone, email, and Microsoft Teams. Manage expectations and handle escalations for high-priority issues under pressure. Coordinate with internal teams including SAS Cloud Operations and other Technical Support functions. Take part in a 24x7 shift model and on-call rotation as per business needs. Document issues, solutions, and knowledge in the tracking system throughout the support lifecycle. Author and contribute to SAS Notes, technical papers, sample programs, and community forums. Stay current on SAS software developments and other vendor products. Participate in software validation and product lifecycle initiatives to influence future enhancements. Collaborate with global support teams and represent the voice of the customer internally. Suggest and implement special projects to enhance support operations. Take initiative in organizing and supporting team operations and activities. Lead by example to foster collaboration and accountability within the team. Proactively identify areas where the team can improve and drive solutions. Support team coordination, including planning meetings, tracking progress, and resolving blockers. Mentor and assist team members to help build a strong, cohesive unit. Step up to lead projects or initiatives that benefit the team s overall goals. Ensure clear communication and alignment across the team to maintain productivity. Take responsibility for team success by actively contributing beyond your individual tasks. What We re Looking For: A passionate problem solver who enjoys teamwork and multitasking. A tech enthusiast who is curious about how things work and loves to research. Service-oriented individual confident in delivering excellent customer service. A self-starter who s not afraid to ask for help or share knowledge. Required Qualifications: Bachelors degree or equivalent combination of education and experience. Up to 5 years of relevant technical support experience (minimum 2 years preferred). Experience in supporting enterprise software applications. Proficiency in at least one OS (Windows, UNIX, or Linux) and familiarity with the others. Strong verbal and written communication skills. Demonstrated ability to collaborate across teams and functions. Excellent attention to detail, organization, and documentation skills. Experience with SAS software and knowledge of programming languages is a plus. Additional Responsibilities: Provide mentorship and guidance to junior team members. Participate in knowledge-sharing and training activities. Review documentation and training content for user-centric accuracy. Take initiative in identifying opportunities for proactive support improvements. If you re ready to learn fast, solve real-world problems, and grow your career in a collaborative environment this is the role for you! Diverse and Inclusive Additional Information: SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the role: The role is based in the Pune R&D Center, at SAS R&D Pune facility. We are looking for a Software Manager to development product within the Customer Intelligence line of business. You will be leading the development activities, optimizing allocation for team member, lead the team technically, involve all the stakeholders appropriately, and maintain project standards and best practices and deliver outcomes as planned. Essential Experience: At least 12 years of working experience in software development At least 2 years of management/leading experience of software development teams Experience of architecting technically sophisticated systems. Strong experience in Agile software development cycle Experience in enforcing best technical practices in software development Excellent written and oral communication skills. Understanding of manual and automation testing processes and architecture Understanding of full stack of technology Excellent knowledge of enterprise design patterns Good understanding of data modelling best practices Experience in leading/managing teams with energy and optimism Ability to motivate team members to function collaboratively Good in multi-tasking Experience of these items would be useful: Customer Intelligence domain preferred Experience with Docker, Kubernetes Management in development on any public cloud providers like Amazon Web Services, Microsoft Azure, and Google Cloud, etc. Managing Continuous Integration and Continuous Delivery (CI, CD) model We are a friendly team, and we ll be offering you plenty of opportunities to develop your career. Interested? Then please get in touch to find out more! Primary Responsibilities Organizes, develops, prioritizes, and assigns resources to deliver high quality, testable and scalable software solutions within established timelines, while adhering to R&D best practices and processes. Leads development project designs and enforces technical standards to ensure solutions execute correctly across various supported environments (i.e. browsers, devices, operating systems). Proactively leads and solicits the involvement of other project stakeholders (e.g. managers, developers, user interface and visual designers, product managers) to ensure implementation satisfies functional requirements and is consistent with established R&D standards. Manages and leads project scoping and scheduling; tracks progress of individual tasks and alerts executive management and stakeholders of concerns meeting schedules, while following established R&D standards. Manages product quality standards by ensuring functional, unit and performance testing is comprehensive and thorough; works closely with development and testing teams to verify test plans. Organizes, prioritizes, and assigns resources to implement and resolve code changes related to enhancements, redesigns and/or bug fixes. Maintains accountability for the entire life cycle of the code including support for both internal and external consumers. Ensures the veracity of design and technical documentation to satisfy both internal and external consumers. Contributes to product or project direction through collaboration with Product Management, Marketing, Sales, Customers, and others within SAS. Provides technical leadership as appropriate for projects and to the team through mentoring, training, and managing the activities of the team. Manages all aspects of the department including teamwork, performance management, feedback, professional growth through collaboration with SAS human resources, SAS education and executive leadership. CANDIDATE PROFILE Background and Experience SAS is seeking a Software Manager with overall experience of 12+ years, with minimum 2 years management/leading experience. The candidate should have development and management experience in Saas enterprise applications. The candidate should have excellent organizing and prioritizing skills, and sharp technical skills to choose the right direction technically. Candidate should have proven track record of delivery management and people management. Candidate should also have excellent verbal and written communication skills and possess the confidence to pull the work in the right direction, keeping all stake holders involved and engaged. #highlightedjob