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1.0 - 4.0 years
2 - 6 Lacs
Pune
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 5-10 years of experience in the IT Services & Consulting industry, with a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Analyze data and metrics to measure process performance and make informed decisions. Provide training and support to team members on new processes and procedures. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement tools and techniques such as Lean Six Sigma or Black Belt. Strong knowledge of IT Services & Consulting industry trends and best practices.
Posted 3 hours ago
6.0 - 10.0 years
13 - 18 Lacs
Noida, Gurugram
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview: As the Regional Lead, you will be responsible for managing and growing Paytms relationships with State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional revenue, pricing health, and operational performance. Key Responsibilities: Partnership & Supply Management Build, maintain, and expand strong working relationships with RTCs and top private operators in the region. Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards. Negotiate commission structures, payout terms, and commercial agreements aligned with platform objectives. Revenue & Performance Management Own and drive revenue targets, load factors, and seat fill rates for your region. Collaborate with central pricing and analytics teams to implement dynamic pricing strategies. Track revenue leakage, cancellations, and penal charges; work with operators to resolve issues. Market & Competition Analysis Regularly benchmark fares, seat inventory, and operator quality against regional competitors. Provide actionable insights on price trends, route-level demand patterns, and consumer behavior. Recommend product/UX changes based on feedback from operators and market observations. Operational Excellence Monitor SLA adherence on seat confirmations, refunds, and cancellation handling. Collaborate with customer support and tech teams to address escalations and resolve partner issues. Run regular health checks and audits on partner performance and NPS metrics. What We're Looking For: 5"“10 years of experience in bus ticketing, logistics, e-commerce, or B2B travel partnerships Prior experience working with state transport corporations or regional aggregators is a strong plus Strong commercial acumen with negotiation experience Data-savvyComfortable working with dashboards, Excel, and BI tools to derive insights Deep understanding of regional travel patterns, fares, and operational intricacies Excellent communication skills in English and the local regional language Willingness to travel extensively across the assigned territory Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!
Posted 3 hours ago
4.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Paytm Travel is one of the fastest-growing business verticals within the ecosystem, offering a wide range of travel services including flights, trains, buses, hotels, and more. With a strong user base and a high-intent travel audience, Paytm Travel is uniquely positioned to deliver high-impact advertising opportunities to brands Role Summary We are seeking a highly driven and experienced Operations Manager to join our dynamic team. This role demands a proven ability to lead complex strategic initiatives, orchestrate post booking initiatives, manage cross-functional projects, and ensure operational excellence in fast-paced, high-growth environments. The ideal candidate will leverage data-driven insights to manage diverse programs from strategy through execution, ensuring compliance and fostering seamless collaboration across global teams. Key Responsibilities: Strategic Program Leadership Steer and implement new strategic initiatives, driving their execution from conception to nationwide deployment. Orchestrate and manage large-scale launches, defining data-driven expansion strategies and ensuring seamless operational execution. Spearhead integration projects, facilitating transitions for large user bases and enabling cross-category services to increase demand. Operational Excellence & Compliance Management: Establish and manage comprehensive governance frameworks to efficiently track project progress and ensure timely deliverables across various functions. Lead and manage external compliance audits, ensuring adherence to regulatory standards and safeguarding business continuity and growth.Design and implement scalable processes and mechanisms to prevent non-compliance recurrence and improve overall operational efficiency. Product & Project Lifecycle Management: Lead end-to-end product objectives, including defining business requirements, garnering global and local stakeholder support, executing rigorous testing, and providing post-launch support. Program manages diverse projects from policy planning to on-ground implementation, effectively expanding customer bases. Data-Driven Decision Making & Stakeholder Management: Conduct thorough metric analysis, generate comprehensive reports, and provide status updates to leadership to enable data-driven decision-making. Cultivate seamless collaboration with cross-functional teams and global stakeholders, ensuring alignment and support for strategic initiatives. Required Qualifications: Bachelor's degree in Electronics & Computer Engineering, or a related technical field. Approximately 4-5 years of progressive experience in program management, operations, or related roles within fast-paced environments. Proven track record of successfully managing complex projects and driving strategic initiatives to achieve significant business impact. Demonstrated ability to work with cross-functional teams and manage global stakeholders. Strong analytical skills with experience in leveraging metrics and data for strategic planning and decision-making. Experience in managing compliance, audits, and developing robust governance frameworks. Preferred Skills (Nice to Have): Experience in the mobility, payments, or e-commerce sectors. Familiarity with Salesforce integration projects. Experience with OCR implementation. \ Knowledge of market analysis techniques (technical and fundamental).Proficiency in managing diversified portfolios or trading. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Compensation : If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!
Posted 3 hours ago
1.0 - 3.0 years
3 - 5 Lacs
Noida
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: Customer Experience: Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Bachelors degree in a related field preferred. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools.
Posted 3 hours ago
3.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the flight/travel industry especially on GDS (Amadeus & Travelport), excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: — Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. — Conduct regular performance reviews, identify training needs, and create development plans for team members. — Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). — Manage team schedules and ensure adequate staffing levels to meet customer demand. — Foster a positive and collaborative team environment. Customer Experience: — Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). — Handle escalated customer issues and complex inquiries. — Identify and address trends in customer complaints and feedback. — Proactively identify opportunities to improve the customer experience. Operational Excellence: — Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. — Implement process improvements and best practices to enhance team productivity and customer satisfaction. — Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. — Stay up-to-date on industry trends and best practices in customer service. Reporting and Analysis: — Prepare regular reports on team performance and customer experience metrics. — Analyse data to identify trends and insights that can be used to improve customer service and operational efficiency. — Use data to make informed decisions about resource allocation and process improvements. Qualifications : — Bachelors degree in a related field preferred. — Minimum of 3-4 years of experience in customer service, preferably in the flight/travel industry. — Proven experience in managing and leading a team. — Sound knowledge of flight/travel terminology, processes, and GDS systems (e.g., Amadeus, Sabre, Galileo). — Excellent analytical and problem-solving skills. — Strong communication and interpersonal skills. — Ability to work in a fast-paced environment and manage multiple priorities. — Proficiency in using CRM software and other customer service tools. — Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: — Experience with Amadeus/Travelport is a must. — Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. — Familiarity with customer satisfaction metrics and measurement methodologies like Service level Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Compensation If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!
Posted 3 hours ago
5.0 - 10.0 years
9 - 13 Lacs
Bengaluru
Hybrid
About You Experience, Education, Skills, and Accomplishments Education: Bachelors degree in Information Systems, Accounting, Taxation, Finance, or a related field. 5+ years of hands-on experience with tax technology platforms, with a focus on Vertex integrated into Oracle EBS . Experience supporting tax processes in ERP environments, including tax engine configurations, testing, and issue resolution. Strong understanding of tax reporting needs and compliance requirements across U.S. and global jurisdictions. Knowledge & Skills: Familiarity with indirect tax types such as sales tax, VAT, GST, and withholding tax. Working knowledge of end-to-end processes: Order-to-Cash (O2C) and Procure-to-Pay (P2P) . Ability to gather and document requirements, support UAT testing, and drive production support in coordination with tax and IT teams. Experience with data mapping , error reconciliation, and troubleshooting in ERP and tax engine interfaces. Strong analytical skills with attention to detail and the ability to translate business needs into technical configurations. Comfortable working with cross-functional teams across tax, finance, and engineering. It Would Be Great If You Also Had: Experience with OneSource, Avalara, or similar tax software. Exposure to NetSuite or Oracle Cloud ERP is a plus. Involvement in tax system upgrades, ERP migrations, or M&A integrations. Understanding of SOX controls and audit documentation in a tax systems context. What Will You Be Doing in This Role? Serve as the Business Systems Analyst within the BIS team, leading requirement gathering, solution design, and end-to-end delivery of tax technology enhancements across Vertex and Oracle EBS Translate business needs into functional designs and collaborate with technical teams to implement solutions. Build and enhance tax system configurations, rules, and workflowsespecially within Vertex and Oracle EBS . Perform and coordinate system testing, user validation, and deployment activities. Monitor integrations and tax calculations, resolving issues and identifying improvement opportunities. Maintain system documentation, support audits, and drive operational excellence in tax workflows. Support change management, including communication and training on system enhancements.
Posted 8 hours ago
5.0 - 10.0 years
6 - 11 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
The Team: The Private Markets Data Operations Team provides exceptional insights and analytics that empower clients in the private markets landscape. The purpose of this team is to generate unique market-leading data, ensuring accuracy, completeness, and timeliness. By leveraging innovative data collection and analytical techniques, we enhance transparency and deliver actionable insights that inform strategic decision-making. Our culture of innovation prioritizes Lean methodologies and automation to streamline processes and improve data integrity. Through strong stakeholder relationships and a deep understanding of market dynamics, we position ourselves as trusted partners, equipping clients with the intelligence needed to navigate opportunities and risks in a competitive environment. Responsibilities & Impact: In this leadership role, you will play a crucial part in advancing the team's objectives by overseeing both internal and external services, supporting team leaders and members, and ensuring operational excellence in maintaining datasets and content. This position offers the opportunity to lead a team of highly motivated individuals and contribute to achieving the teams goals. You will lead efforts to improve data accuracy, completeness, and timeliness through collaboration, innovation, and the execution of ad-hoc projects, with a focus on acquiring and collecting public and private data. Through strong stakeholder relationships and a deep understanding of market dynamics, we position ourselves as trusted partners, equipping clients with the intelligence needed to navigate opportunities and risks in a competitive environment. Responsibilities: Develop Data-Driven Strategies: Formulate and implement data-driven strategies that balance technical and product knowledge, collaborating with multiple teams to create best-in-class private markets solutions. Lead Data Quality Projects: Oversee and implement data quality projects that align with evolving business priorities, ensuring high standards of data integrity. Identify and Develop New Datasets: Identify opportunities for new datasets within the market landscape and support the development of strategies to incorporate them into existing frameworks. Foster a People-First Mindset: Demonstrate empathy and support team members, especially during challenging times, promoting a culture of well-being and collaboration. Motivate and Mentor Team: Encourage team motivation, facilitate career progression discussions, and execute succession planning to nurture talent within the team. Develop Technical Acumen: Enhance the technical skills of the team, preparing them for future growth and evolving industry demands. Set SMART Objectives: Establish SMART objectives for team members, actively manage performance, and communicate the Pay for Performance culture and its linkage to rewards. Monitor Team Performance: Track and communicate team performance metrics, including time utilization and quality statistics, while setting challenging benchmarks for resource efficiency. Mentorship: Mentor the team on industry trends and large-scale data projects, providing guidance on business initiatives. Project Execution: Manage short-term and long-term projects from resource planning to execution, collaborating closely with the Data Management team to ensure alignment and effectiveness. Stakeholder Management: Drive constructive conversations with the leadership team and stakeholders across various locations, ensuring alignment on goals and expectations. Promote Innovation through Lean & Automation: Advocate for a culture of innovation by understanding processes and workflows, generating ideas to eliminate content gaps and establish best practices. Foster a lean mindset to improve operational efficiency. Timely Execution: Ensure all critical timelines and requirements for business-as-usual workflows, KPIs, and projects are met, demonstrating problem-solving capabilities at all levels. Ambassador of Organizational Values: As a people leader, embody and promote the organizations values, culture, and strategic objectives, setting an example for the team. What we are looking for: Leadership Experience: Prior leadership experience in financial data services/alternative assets, with a strong focus on people management. Knowledge or experience in the alternative assets industry or financial services is preferred. Understanding of Market Dynamics: In-depth understanding of the mechanics of the private markets domain, with the ability to quantify trends impacting the industry and provide insightful analysis that can shape commercial decisions. Operational Management Skills: Proven operational management skills with a keen attention to detail, gained within a respected data company, ensuring effective oversight of data quality and performance. Performance Metrics Expertise: Experience in introducing and monitoring Key Performance Indicators (KPIs) and performance metrics, facilitating continuous improvement and accountability within the team. Feedback and Coaching Ability: Capacity to give and receive constructive feedback, providing coaching to team members to foster their professional growth and development. Exceptional Communication Skills: Exceptional oral and written communication skills, enabling clear articulation of complex data insights and fostering effective stakeholder engagement. Flexibility: Willingness to work across various shifts, including night shifts on a rotational or as-needed basis, demonstrating adaptability to meet business needs. Ethical Standards: Maintains high ethical standards both personally and professionally, ensuring transparency and integrity within the team. Team Collaboration: Strong collaboration skills with the ability to work effectively within cross-functional teams and build relationships with various stakeholders. Change Management Experience: Comfort with change management processes, adapting to evolving business needs and driving innovation within the team. Analytical Tools Proficiency: Familiarity with additional analytical tools or programming languages that enhance data analysis capabilities. Project Management Experience: Experience in managing projects from inception to completion, including the ability to prioritize tasks and manage resources effectively. Cultural Awareness: Understanding of cultural differences and the ability to navigate them effectively in a global work environment. Passion for Continuous Learning: Commitment to continuous learning and professional development in data analysis and emerging technologies. Results-Oriented Mindset: A results-oriented approach, focusing on achieving goals and delivering measurable outcomes. Preferred Qualifications: Extensive Experience: A minimum of 5 years of experience working closely with senior leaders and decision-makers, demonstrating the ability to influence and drive strategic initiatives. Relationship Building: Proven experience in establishing and nurturing trust with business heads, fostering long-lasting business relationships that benefit both the organization and stakeholders. Autonomy and Prioritization: Comfort with a high degree of autonomy, effectively managing priorities from multiple internal and external stakeholders to achieve organizational goals. Networking Skills: A demonstrated willingness and track record of building strong networks both internally and externally, enhancing collaboration and resource sharing. Technical Knowledge: Basic knowledge of SQL and Generative AI is desirable, providing a foundation for data analysis and innovative solutions. Data Visualization Proficiency: Familiarity with data visualization tools, enabling effective communication of insights through visual storytelling. Lean Methodology Certification: Possession of a Green Belt Certification and exposure to Lean concepts, indicating a commitment to process improvement and operational efficiency. Location - Hyderabad,Bengaluru,Mumbai,Maharastra,Gurugram
Posted 8 hours ago
7.0 - 14.0 years
0 Lacs
chennai, tamil nadu
On-site
We are looking for a dynamic individual to join us as the Regional Head for Tamil Nadu. In this leadership role, you will be responsible for driving business growth, ensuring profitability, and maintaining operational excellence across all branches in the region. With a minimum of 14+ years of experience in the NBFC sector, preferably in Gold Loan operations as a Regional Manager or State Head, you will play a key role in leading and overseeing the functioning of multiple branches in Tamil Nadu. Your key responsibilities will include ensuring the achievement of business targets and profitability goals, driving growth in core products through effective sales strategies, maintaining high standards of customer service, compliance, and operational discipline, as well as mentoring and guiding Branch Managers, Area Managers, and front-line teams. You will monitor performance metrics, implement corrective measures where necessary, ensure adherence to internal policies, audit norms, and regulatory standards, and coordinate closely with senior management to contribute to strategic planning. Extensive travel within the region is required for this role. The ideal candidate for this position should have a Graduation/Post-graduation degree in any specialization. The compensation offered is not a constraint for the right candidate. If you are interested in this opportunity, please send your resume to hrmanager@agorindus.co.in. This is a Full-time, Permanent position located in person. The benefits include health insurance, leave encashment, and Provident Fund. Preferred experience includes a total of 10 years of work experience, with 7 years in the NBFC sector. Application Deadline: 07/08/2025 Expected Start Date: 25/08/2025,
Posted 15 hours ago
14.0 - 18.0 years
0 Lacs
karnataka
On-site
The RMO Manager is responsible for designing, building, and managing the end-to-end talent demand and supply management process to ensure timely talent fulfillment, maximize revenue realization, and drive operational efficiency. This role entails close collaboration with Commercial, Delivery, HR & Talent Acquisition, and Finance teams to align workforce strategies with business objectives. The key aspects of this role include data-driven decision-making, demand forecasting, capacity planning, bench management, utilization improvement, process standardization, and team leadership to enhance operational excellence across the organization. Responsibilities Talent Demand & Supply Management: - Develop and manage demand forecasting & planning for a rolling 12-month estimate of headcount needs. - Align talent fulfillment strategies with business objectives to optimize revenue realization. - Optimize internal fulfillment (bench and project release) and external hiring in coordination with Talent Acquisition. Resource Utilization & Workforce Planning: - Monitor and enhance utilization targeting 85%+ for offshore and 95%+ for onsite resources. - Drive bench management strategies for optimal resource deployment and cost efficiency. - Develop data-driven capacity planning based on skills, levels, and locations to support business growth. Process & Policy Development: - Design and implement best practices for efficient resource deployment, utilization, and workforce management. - Ensure compliance with internal workforce policies and industry best practices. - Standardize and automate processes in collaboration with IT to enhance efficiency and accuracy. Collaboration & Stakeholder Management: - Engage with leadership teams across Commercial, Delivery, HR, Talent Acquisition, and Finance to align workforce strategies. - Partner with IT & automation teams to implement tools that enhance RMO process efficiency. - Prepare and present workforce analytics, KPIs, and insights to business leadership for informed decision-making. Leadership & Team Development: - Define the vision and charter for the RMO team to foster a high-performance culture. - Lead, mentor, and develop a team of RMO analysts, setting clear career roadmaps and performance goals. - Encourage a customer-centric and data-driven approach within the RMO team to effectively support business needs. Qualifications: - Bachelor's degree with 14-18 years of experience in resource/workforce management, operations, or talent planning within IT or professional services. - Strong understanding of workforce planning, talent forecasting, utilization management, and operational excellence. - Experience in implementing industry best practices in workforce management, ensuring policy compliance and efficiency. - Excellent analytical and decision-making skills, with expertise in data-driven resource planning. - Strong stakeholder management skills, with the ability to collaborate across multiple business units. - Proficiency in automation and workforce management tools to enhance operational efficiency. - Highly self-motivated, adaptable, and results-driven in a dynamic business environment. - Excellent communication, negotiation, and leadership abilities to drive process improvements and strategic decision-making. About Us: Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement, and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe, and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Information Security Responsibilities: - Understand and adhere to Information Security policies, guidelines, and procedures for the protection of organizational data and Information System. - Participate in information security training and act while handling information. - Report all suspected security and policy breaches to the InfoSec team or appropriate authority (CISO). - Understand and adhere to the additional information security responsibilities as part of the assigned job role.,
Posted 15 hours ago
15.0 - 19.0 years
0 Lacs
karnataka
On-site
Applied Materials is the leader in materials engineering solutions, playing a crucial role in the production of new chips and advanced displays worldwide. By utilizing expertise in material modification at atomic levels on an industrial scale, Applied Materials helps customers turn possibilities into reality, contributing significantly to shaping future technologies. The Director of Operations position at Applied Materials involves driving operational excellence at the site through strategic planning, effective execution, and meticulous tracking of key metrics. This role encompasses overseeing centralized business processes and workflows to enhance cross-functional collaboration, prioritize tasks, and facilitate decision-making. Additionally, the Director will be responsible for managing governance and compliance for site operations to ensure adherence to essential policy controls. In this leadership role, the Director of Operations will mentor and lead team members, implement enhancements in daily site operations, and utilize global resources to adopt industry benchmark practices. Furthermore, the Director will work towards eliminating operational obstacles to streamline business execution processes. Collaboration across all Applied Materials business units and functions will be essential to consolidate strategic requirements, budgeting, tracking, and action plans specific to the India site. Key Responsibilities include: - Developing and implementing a vision aligned with business objectives. - Managing planning and coordination across cross-functional Business Units and Functions to create operational plans and key deliverables, with a focus on R&D and Engineering lab operations. - Overseeing reviews of roadmaps, strategies, and plans with cross-functional leaders to achieve consensus and finalize scopes before implementation. - Supervising plan execution in collaboration with site operations, Facilities, EHS, procurement, supply chain, and logistics. - Ensuring global standards, safety, quality, and regulatory compliance are enforced across all sites in partnership with site EHS teams. - Monitoring Operations KPIs and key metrics to enhance operational excellence and productivity tracking across all India functions. Qualifications: - Education: Masters Degree in Engineering, Material Science, or Business along with a Bachelor's Degree in Engineering. - 15+ years of Total Experience with a robust background in relevant fields. - 10+ years of Experience in Semiconductor/High-Tech Operations and Planning, showcasing a deep understanding of industry standards, practices, and challenges. - 5+ years of Team Management or Cross-Functional Leadership, demonstrating proven leadership capabilities and collaborative skills. This role requires a proactive individual with strong leadership, strategic planning, and operational management skills, capable of driving continuous improvement and operational efficiency within the organization.,
Posted 15 hours ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a production manager at Cummins Inc., your role involves leading and managing multiple production teams to ensure daily operational targets are met. You will be responsible for driving cost-saving initiatives and conducting monthly manpower planning at the plant level. Implementing measures to control line-side inventory and reduce waste is crucial, while ensuring adherence to safety, quality, and productivity standards. In this position, you will provide coaching, mentoring, and performance feedback to team members, identifying training needs and implementing development plans. Collaboration with cross-functional teams to improve operational efficiency is key. Maintaining effective housekeeping and 5S practices on the shop floor and handling union-related matters with professionalism and strategic foresight are part of your responsibilities. Additionally, conducting incident investigations and root cause analysis for HSE events is essential. Your leadership competencies will be tested as you build effective teams, drive engagement and results, develop talent, make timely decisions, manage conflict, direct work, and value differences in the workplace. Technical competencies required include promoting a proactive safety culture, conducting thorough root cause analyses for HSE incidents, and applying continuous process improvement methodologies. To excel in this role, you should have intermediate supervisory experience in a manufacturing or production environment, a proven track record in managing unionized teams, hands-on experience in problems-solving techniques, and knowledge of operational or business excellence. Core skills such as union management, effective communication tailored to diverse audiences, and influencing power will be essential for success in this position. This job falls under the manufacturing category at Cummins Inc. and requires an individual with on-site experience. The role is exempt and suited for experienced professionals. A relocation package is available for the successful candidate.,
Posted 16 hours ago
5.0 - 9.0 years
0 Lacs
raipur
On-site
The Manager position based in Raipur, Chhattisgarh within the Steel/Iron Ore/Coal/Scrap & Recycle industry requires an experienced professional with 5 to 8 years of experience. As the Manager, Operations, you will play a pivotal role in driving the growth and success of the Price Reporting Agency. Your responsibilities will include overseeing price discovery processes, providing market insights, and ensuring client engagement. Your expertise in procurement, supply chain management, or marketing within the metals, steel, and scraps industry will be crucial in leading a team of Research Executives to deliver accurate market intelligence. Your main responsibilities will involve team leadership, transparent price discovery, operational excellence, compliance with industry standards, conducting market research, building partner relations, and representing the industry at key events. You should possess a strong educational background with a B.E/B. Tech and MBA from a reputed institute along with exposure to both domestic and global markets for Metals & Scraps. Your experience in price negotiations, team management, networking, and industry representation will be essential for this role. The ideal candidate should demonstrate excellent people skills, soft skills, technical skills, and a positive attitude. The remuneration for this position will not be a constraint for the right candidate. You should be prepared for domestic and overseas travel as per business requirements and be willing to relocate to the BigMint office in Raipur, Chhattisgarh. If you meet the qualifications and skills required for this challenging role and are ready to lead with vision and purpose in the dynamic steel market, we encourage you to apply and be a part of our team driving market intelligence and empowering stakeholders to make informed decisions.,
Posted 16 hours ago
7.0 - 11.0 years
0 Lacs
maharashtra
On-site
As a Transformation Manager at our global, digitally enabled business, you will play a key role in leading strategic transformation initiatives within our Fund Administration business. With a minimum of 7 years of experience, you will focus on enhancing operational efficiency, optimizing risk, driving digital innovation, and improving overall operational performance. It will be your responsibility to identify and implement process improvements using advanced technologies, ensure smooth integration of changes, and maintain regulatory compliance. Your strategic focus will involve developing and implementing transformation strategies aligned with operational goals, collaborating with senior leadership to define priorities, and conducting market analysis to identify trends and opportunities. You will also be responsible for identifying and implementing automation opportunities, overseeing the integration of new technologies, driving digital innovation projects, and staying updated on emerging technologies and trends. Additionally, you will collaborate with senior leadership, functional heads, and external parties, communicate transformation goals and progress, build and maintain strong relationships, establish KPIs to track project progress, use data-driven insights for strategic decision-making, and identify and mitigate risks to ensure compliance. In terms of operational management, you will optimize processes to improve efficiency and reduce costs, lead change initiatives, ensure smooth transitions, foster continuous improvement, and implement best practices. You will also be responsible for reporting on project status and budget performance, developing, managing, and reporting on transformation project budgets, monitoring expenditures, ensuring cost-effective resource use, managing multiple projects under tight deadlines, and delivering high-quality solutions using standard project management techniques. To be successful in this role, you should possess a Bachelor's or Master's degree in Business Administration, Commerce, Finance, Information Technology, or a related field, along with a Lean Six Sigma Black Belt Certification. You should have a minimum of 7 years of experience in operational transformation, exposure to digital transformation technologies, proven experience in a transformation role within the financial services industry, and expertise in automation technologies, digital tools, and innovation methodologies. Strong leadership, communication, interpersonal skills, ability to manage multiple projects, strong analytical and problem-solving abilities, and solid relationship-building and stakeholder management skills are essential. In return, you can expect a competitive salary and performance-based bonuses, comprehensive health and wellness benefits, opportunities for professional development and career advancement, a collaborative and inclusive work environment, flexible working arrangements, access to cutting-edge technology and tools, employee recognition programs, and team-building activities.,
Posted 16 hours ago
1.0 - 5.0 years
0 Lacs
lucknow, uttar pradesh
On-site
FoodNEST(S) is an innovative and fast-growing startup revolutionizing the AI landscape across businesses. We are looking for a highly capable and proactive individual to join us in the Founder's Office as a Founders Office Associate - Strategic Operations & Business Growth. As the right hand to the founder, you will be responsible for handling day-to-day operations, leading cross-functional teams, and ensuring seamless coordination across various departments. Your role will be pivotal in managing strategic projects across Product, Marketing, Sales, Strategy, and Business Operations. In this role, you will act as the central point of contact between the Founder and internal & external stakeholders. You will take ownership of key business initiatives, break down complex challenges into clear execution roadmaps, assess risks, and implement preventive solutions. Your responsibilities will also include creating and managing performance dashboards, ensuring smooth execution of strategic priorities, and maintaining high execution quality across different functions. As a Founders Office Associate, you will lead cross-functional collaboration, monitor KPIs, refine internal processes, and drive organizational change through effective communication and negotiation skills. You will be expected to handle critical escalations, maintain a strong executive presence, and assist in decision-making processes by providing insights and analysis. Additionally, you should exhibit a structured deep thinker, proactive and solutions-driven approach, strong delegation and leadership skills, high emotional intelligence, and tech-savvy orientation. The ideal candidate for this role should have 1-3 years of experience in business operations, consulting, finance, or strategic execution roles. Excellent proficiency in English and Hindi, willingness to travel, and ability to work in a fast-paced startup environment are essential requirements. This position offers high-growth opportunities, exposure to multiple business functions, and a challenging yet rewarding role that shapes the future of FoodNEST(S). If you are a dynamic and ambitious professional with a passion for strategic operations and business growth, we encourage you to apply for this exciting opportunity and be part of our journey to success at FoodNEST(S).,
Posted 17 hours ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
You will be responsible for providing Salesforce support and leadership to drive the sales aspect of the selling process. Additionally, you will engage with sales teams both directly and indirectly, building trusted relationships with sales teams and client accounts. Your role will involve making strategic decisions for initiatives and projects, in alignment with monthly goals. Leveraging your domain and industry expertise, you will enhance company credibility by communicating the company's value proposition primarily in sales situations. Your duties will also include actively researching products and understanding competitor strengths and weaknesses for tender responses and market research. It is essential to have knowledge about CRM and basics, while keeping sales documentation and collateral up to date. You will explore new markets or clients based on product knowledge and user insights, and manage customer accounts through timely follow-ups. As part of the role, you will engage in proactive sales outreach by calling existing and potential customers to persuade them to purchase company products and services. Collaboration is key, and you will work closely with the Pre-Sales Manager and Business Development for cohesive collaboration. The ideal candidate should have a minimum of 1 year of experience in Pre-Sales and handling clients. Experience in generating new leads, basic computer skills including emailing, Microsoft Word, Excel, Google Sheets, and proficiency in English, Bengali, and Hindi communication are required. You should possess the ability to convince clients politely and have experience in meeting targets. Additionally, candidates should be located near the office area for convenient access.,
Posted 17 hours ago
20.0 - 24.0 years
0 Lacs
surat, gujarat
On-site
As the AVP Sales & Services at HLE Glascoat Ltd., you will be responsible for driving strategic and operational leadership in sales and after-sales services across North and West India for the Filters, Dryers, and Reactors product line. Our company is a leading manufacturer of process equipment for the chemical and pharmaceutical industries, committed to innovation, quality, and market leadership. Your primary responsibilities will include developing and implementing regional sales strategies, ensuring market leadership, increasing order booking and profitability, and successfully launching new product lines. You will lead and manage a team of 56 sales and service professionals, fostering a high-performance, customer-centric sales culture across the region. Building and maintaining long-term relationships with key customers and influencers will be crucial, along with resolving escalations and ensuring superior post-sales support. To excel in this role, you should have a minimum of 20 years of total sales experience, with at least 10 years in B2B technical sales to chemical and pharmaceutical industries. A proven track record in managing regional sales of 100 Cr+ is required, along with strong relationships with commercial and technical leadership across chemical and pharma sectors. Additionally, you must hold a Bachelor's Degree in Mechanical or Chemical Engineering, while an MBA or equivalent management qualification is preferred. The ideal candidate will be a strategic thinker with a growth-oriented mindset, possessing excellent leadership, team management, and interpersonal skills. Strong business acumen, a customer-first approach, and the ability to thrive in high-pressure situations are essential for success in this role. If you are ready to drive growth, lead a dynamic team, and make a significant impact in the chemical and pharmaceutical industries, we invite you to apply for the AVP Sales & Services position at HLE Glascoat Ltd.,
Posted 18 hours ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Tower Research Capital, a leading quantitative trading firm established in 1998, has earned a stellar reputation for its high-performance platform and independent trading teams. With over 25 years of innovation, the firm is renowned for its ability to identify unique market opportunities. Home to exceptional systematic trading and engineering talent, Tower empowers portfolio managers to develop their teams and strategies independently, while benefiting from the advantages of being part of a large, global organization. Engineers at Tower excel in developing electronic trading infrastructure at a world-class level, tackling complex challenges in low-latency programming, FPGA technology, hardware acceleration, and machine learning. The firm's continuous investment in top engineering talent and cutting-edge technology ensures that its platform remains unparalleled in terms of functionality, scalability, and performance. Every employee at Tower contributes to its success. The Business Support teams play a crucial role in constructing and maintaining the platform that drives the firm's operations, combining market access, data, compute, and research infrastructure with risk management, compliance, and a range of business services. These teams enable the trading and engineering teams to achieve their best performance. At Tower, employees thrive in a stimulating, results-driven environment where highly intelligent and motivated colleagues inspire each other to reach their full potential. As a member of the Global Cybersecurity team, you will work to enhance the security posture and services by monitoring, identifying, and addressing security gaps and countermeasures. Location: Gurgaon, India Team: Global Security Operations Shift Timing: 6:00 AM IST 3:00 PM IST with rotational weekend support as part of 24x7 operations Responsibilities: - Monitoring alerts for potential security incidents and information requests, utilizing real-time channels, tools, dashboards, reports, chat sessions, and tickets. - Following incident-specific procedures to conduct basic triage of potential security incidents, determining their nature, priority, and eliminating false positives. - Investigating and validating alerts to identify scope, impact, and root cause using available telemetry and threat intelligence. - Escalating confirmed incidents with comprehensive evidence, impact assessment, and recommended containment/remediation actions. - Collaborating with stakeholders and third-party security service providers to triage alerts, events, or incidents. - Monitoring and analyzing Security Information and Event Management (SIEM) to identify security issues for remediation. - Developing detection content, correlation rules, and queries in SIEM platforms to enhance threat detection capabilities. - Contributing to incident response playbooks, runbooks, and process enhancements. - Participating in threat hunting activities, adversary emulation exercises, and purple teaming efforts. - Maintaining accurate documentation of investigations, incidents, and actions in ticketing systems. - Staying informed of the current threat landscape, attacker tactics, and vulnerabilities relevant to Tower's environment. - Interacting with customers/users in a professional and positive manner. Requirements: - Bachelor's Degree in Computer Science, Information Security, or Information Technology. - 3+ years of hands-on experience in a Security Operations Center (SOC) or threat detection/incident response role in a mid to large-scale organization. - Proven track record in performing triage of potential security incidents and experience with various technologies including SIEM, EDR/NDR/XDR, web proxies, vulnerability assessment tools, IDS/IPS, firewalls, and data leakage prevention. - Strong understanding of various operating systems, network protocols, malware behavior, attacker techniques, and common attack vectors. - Willingness to work in early shifts and provide round-the-clock support, including weekend shifts. Soft Skills & Work Traits: - Strong analytical, investigative, and troubleshooting skills. - Effective written and verbal communication skills, with the ability to simplify complex security issues. - Organized, detail-oriented, and capable of managing multiple priorities under pressure. - Passion for security, continuous learning, and operational excellence. - Comfortable working in a rotating shift model, including weekend support. - Strong desire to understand security incidents thoroughly. Benefits: - Tower's headquarters are located in the historic Equitable Building in NYC's Financial District, with a global impact and offices worldwide. - The firm fosters a culture where smart, driven individuals thrive in a collaborative environment without egos. - Benefits include generous paid time off, financial wellness tools, hybrid working opportunities, daily meals and snacks, wellness experiences, volunteer opportunities, social events, continuous learning opportunities, and more. At Tower, you will find a welcoming and collaborative culture, a diverse team, and a workplace that values both performance and enjoyment. Join a team of great people doing great work together. Tower Research Capital is an equal opportunity employer.,
Posted 18 hours ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
We are looking for a Senior Manager, Talent Acquisition to spearhead the organization's talent acquisition strategy and operations, emphasizing the establishment of a diverse and high-performing workforce. This role entails a blend of strategic leadership and operational finesse, necessitating close collaboration with senior leaders to attract top-tier talent, especially for leadership and mission-critical positions. As the Senior Manager, you will be responsible for overseeing a team of recruiters and implementing innovative recruitment practices that align with Landmark Digital's business objectives. Your responsibilities will include developing and executing a comprehensive talent acquisition strategy that aligns with the company's growth and workforce planning objectives. You will work closely with executive leadership to anticipate and meet hiring needs for leadership roles and critical positions, ensuring alignment with the organization's strategic goals. Additionally, leveraging market intelligence and data insights to proactively address talent gaps and identify emerging recruitment trends will be crucial. It is imperative to ensure that hiring strategies mirror the company's dedication to diversity, equity, and inclusion, fostering an innovative and inclusive workforce. You will act as a trusted advisor to senior leaders and hiring managers, offering insights into hiring trends, talent market conditions, and best recruitment practices. Collaborating with cross-functional teams such as HR, Business Leaders, and Finance to align headcount planning with organizational priorities will also be part of your role. Establishing strong partnerships with stakeholders to facilitate a seamless and effective recruitment process is essential. Leading, mentoring, and developing a team of recruitment professionals to cultivate a culture of high performance and collaboration will be a key aspect of this role. Defining team objectives and performance metrics that align with business goals, promoting continuous learning and development within the team, and implementing innovative sourcing and recruiting practices to enhance the team's effectiveness are critical responsibilities. In terms of operational excellence, you will oversee the entire recruitment lifecycle to ensure a high-quality experience for both candidates and hiring managers. Continuously refining and optimizing recruitment processes, tools, and metrics to enhance efficiency and effectiveness is paramount. Driving improvements in time-to-fill, quality of hire, and other key performance indicators to meet business objectives while ensuring compliance with relevant hiring policies, regulations, and standards will be part of your operational duties. You will lead initiatives to attract and hire talent from diverse backgrounds, aligning with the organization's commitment to equity and inclusion. Implementing unbiased hiring practices and promoting inclusive candidate engagement throughout the recruitment lifecycle will be crucial in fostering a diverse and inclusive workforce. Additionally, you will personally manage and oversee recruitment for senior leadership and mission-critical roles, ensuring that the organization attracts top-tier talent for key positions. Partnering with executives to define hiring requirements, identifying critical skills and competencies for leadership success, and driving strategic outreach and relationship-building efforts to engage with passive candidates are integral to this role. Collaborating with the Marketing and HR teams to enhance Landmark Digital's employer brand and position the company as a preferred employer in the market is also part of the role. Representing Landmark Digital at industry events, conferences, and other platforms to attract top talent and enhance the organization's presence in the talent market will be essential. The ideal candidate for this role should have 10+ years of experience in talent acquisition, with at least 5 years in a leadership capacity. A proven track record in managing recruitment strategies for mid-to-senior-level roles and leadership hiring, experience in driving strategic talent initiatives, and managing high-performing teams are required. Strong business acumen, exceptional stakeholder engagement and collaboration skills, expertise in data-driven recruitment decision-making, and proficiency in leading and developing recruitment teams are essential skills for this position. If you bring a strategic mindset focused on long-term organizational goals, a passion for building and developing high-performing teams, a commitment to creating an inclusive and innovative work environment, and the ability to balance strategic oversight with operational excellence to deliver exceptional hiring results, then this is an exciting opportunity for you to shape Landmark Digital's talent acquisition strategy and contribute to building a robust and innovative hiring ecosystem. Join us if you are a results-driven leader with a passion for talent and organizational growth.,
Posted 19 hours ago
15.0 - 19.0 years
0 Lacs
karnataka
On-site
We are looking for a HANA database expert with a strong focus and experience in SAP deployments on HANA leveraging best practices, data management topics, cloud service engineering processes, transformation, and innovation services. You will have a strong background in technical/functional end-to-end data environment management and work closely with cross-functional teams to ensure high availability, performance, and security of the SAP HANA landscapes within RISE. Your key activities will include engineering solutions, supporting POCs, architectures, migrations/upgrades/patching, automation, performance & tuning, and providing on-demand expertise. You will optimize existing processes by leveraging automation and/or AI and ML technologies. Experience and Role Requirements: - Required Skills: - SAP solution knowledge including: - Good to Have: - Experience in cloud, ERP, computer science, and development fields. About the Team: The ECS CAE Data Management team is a key pillar within the Enterprise Cloud Services (ECS) CAE organization and is the common theme across all CAE areas for database and data management technologies. Our mission is to establish reliable and efficient data foundations with best-in-class database and data management capabilities for ECS. This team works across all ECS CAE areas for database and data management technologies, providing expertise for operational excellence, analytics and insights, and automation-driven intelligent data operations. At SAP, we help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. You will have the opportunity to bring out your best at SAP. SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can perform at their best. We believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance, please send an e-mail with your request to Recruiting Operations Team at Careers@sap.com Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 408300 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.,
Posted 20 hours ago
8.0 - 12.0 years
0 Lacs
hosur, tamil nadu
On-site
As the Deputy Manager - Capex Equipment & Fixture at Tata Electronics Pvt. Ltd., you will play a vital role in ensuring compliance with corporate policies and procedures. Your responsibilities will include developing and managing fixtures vendors, optimizing operational excellence, and ensuring on-time delivery. You should possess a target-oriented mindset and demonstrate strong teamwork along with a can-do attitude. Excellent communication skills are essential for effectively carrying out your duties. A solid understanding of the Electronics Manufacturing Services (EMS) business is crucial for success in this role. To qualify for this position, you should have at least 8 years of experience in the EMS industry, preferably in a Supply Chain Management (SCM) role. A background in Mechanical Engineering (ME) or a Master of Business Administration (MBA) is preferred. Additionally, in-depth knowledge of mechanical parts and automation equipment will be advantageous. If you have over 8 years of relevant working experience and are looking to contribute to a global player in the electronics manufacturing industry, this opportunity at Tata Electronics Pvt. Ltd. could be the perfect fit for you.,
Posted 20 hours ago
2.0 - 7.0 years
2 - 4 Lacs
Mumbai
Work from Office
We are looking for a skilled Operations Officer to join our Account Processing Unit team at Equitas Small Finance Bank. The ideal candidate will have 2-7 years of experience in the BFSI industry, with expertise in account processing and operations management. Roles and Responsibility Manage and oversee daily account processing activities to ensure accuracy and efficiency. Develop and implement process improvements to increase productivity and reduce errors. Collaborate with cross-functional teams to resolve operational issues and enhance customer satisfaction. Analyze and report on key performance indicators (KPIs) to identify areas for improvement. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to enhance their skills and knowledge. Job Requirements Strong understanding of accounting principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and meet deadlines. Effective communication and interpersonal skills to build strong relationships with colleagues and customers. Proficiency in Microsoft Office and other relevant software applications. Experience in managing and leading teams to achieve operational excellence.
Posted 1 day ago
5.0 - 6.0 years
2 - 5 Lacs
Jalandhar
Work from Office
We are looking for a skilled professional with 5-6 years of experience to join our team as a Service & Operation Manager in the BFSI industry. The ideal candidate will have a strong background in managing services and operations, with excellent leadership and communication skills. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to enhance customer satisfaction and loyalty. Lead and motivate teams to achieve operational excellence and meet targets. Analyze performance metrics and identify areas for improvement. Collaborate with cross-functional teams to drive business growth and expansion. Ensure compliance with regulatory requirements and industry standards. Job Requirements Proven experience in service and operations management within the BFSI industry. Strong knowledge of banking operations, financial products, and regulations. Excellent leadership, communication, and interpersonal skills. Ability to analyze data and make informed decisions to drive business outcomes. Strong problem-solving and conflict resolution skills. Experience in managing budgets and resources to achieve operational goals.
Posted 1 day ago
5.0 - 10.0 years
11 - 16 Lacs
Chennai
Work from Office
Date 15 Jul 2025 Location: Chennai, TN, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time IN-IS-00 Industrialization Management role in [LOCATION] were looking for Your future role Take on a new challenge and apply your industrialization expertise in a cutting-edge field. Youll work alongside collaborative and results-driven teammates. You'll help shape the future of industrial processes and ensure operational excellence. Day-to-day, youll work closely with teams across the business (Depot Managers, Industrial Central Teams, Services Industrial Networks, Fleet Management & Engineering), oversee the delivery of industrial strategies, and much more. Youll specifically take care of managing industrialization functions for projects, including tooling, methods, and industrial data, but also drive continuous improvement initiatives across safety, quality, and productivity metrics. Well look to you for: Supporting tenders and identifying CAPEX needs Participating in Make-or-Buy (MoB) analyses to optimize project costs Developing and implementing training programs to enhance team capabilities Ensuring consistent execution of industrial strategies for projects Managing the creation and maintenance of industrial documentation, such as work instructions and task sequences Deploying and ensuring compliance with central standards, including Lean tools, EHS, and special processes Driving industrial performance improvements across key KPIs, such as productivity, workload optimization, and method time reduction Providing technical support to operations and managing teams responsible for tools, equipment, and industrial data Sharing and implementing best practices across the industrial network Leading continuous improvement initiatives in Safety, Quality, Cost, and Delivery (SQCD) All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: A graduate engineering background with 5 years of experience in the railway industry, or a technical background with 8-10 years of experience in the railway industry Experience in an international organization is a plus Proven experience as a manager in maintenance or production environments Strong knowledge of industrialization tools, methods, and techniques Familiarity with implementing and managing Quality, Safety, and Environmental systems Proficiency in IT tools (Word, Excel, PowerPoint) Fluency in the local country language and English Strong leadership skills with a team-player mindset Logical, organized, and capable of making sound decisions Excellent communication and interpersonal skills Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our agile and inclusive working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards senior leadership or specialized technical roles Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Posted 1 day ago
5.0 - 8.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Digital Analytics Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture OperationsOur quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-market and operating efficiently at scale.We are digital professionals committed to providing innovative, end-to-end customer experience solutions focusing on operating marketing models that help businesses transform and excel in the new world, with an ecosystem that empowers our clients to implement the changes necessary to support the transformation of their businesses.Digital analytics are quantitative measurements of the performance of online content, including advertising campaigns, social media, and websites. What are we looking for Hands on knowledge of GA4 / Adobe analytics / Looker Intermediate to Expert knowledge of excel Proven experience in marketing analytics, insights generation, or a similar activity Strong problem-solving skills and attention to detail Good communication skills with ability to manage client-facing responsibilities Ability to work collaboratively in a cross-functional team environment with Strong business acumen and the ability to connect data insights to strategic decision Ability to work with and lead mid to large teams and able to work with multiple stakeholders E.g. delivery leads, clients and operational excellence teams Ability to analyze data to generate meaningful insights to answer key business questions Ability and experience in storytelling with data and creating a coherent story to answer business questions Deep experience in storytelling using PowerPoint Deep understanding of Marketing and ecommerce KPIs Assess Ad hoc / on-demand analyses and insights requirements, create project prioritization & delivery plans Liaise with onshore and in-market analytics leads for project plan execution Experience with Python Experience in CPG, Retail, Beauty Previous experience of BI tools (e.g. Looker or Tableau or Power BI) Roles and Responsibilities: Analyze eCommerce and website data from various sources to identify key insights and trends Transform data into actionable insights and recommendations to serve as valuable inputs for marketing strategies, campaign optimization, and data-driven business decisions In this role you are required to do analysis and solving of increasingly complex problems Your day-to-day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Qualification Any Graduation
Posted 1 day ago
10.0 - 14.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Digital Analytics Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation/Master of Business Administration Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-market and operating efficiently at scale.We are digital professionals committed to providing innovative, end-to-end customer experience solutions focusing on operating marketing models that help businesses transform and excel in the new world, with an ecosystem that empowers our clients to implement the changes necessary to support the transformation of their businesses.Digital analytics are quantitative measurements of the performance of online content, including advertising campaigns, social media, and websites. What are we looking for Hands on knowledge of GA4 / Adobe analytics / Looker Intermediate to Expert knowledge of excel Proven experience in marketing analytics, insights generation, or a similar activity Strong problem-solving skills and attention to detail Good communication skills with ability to manage client-facing responsibilities Ability to work collaboratively in a cross-functional team environment with Strong business acumen and the ability to connect data insights to strategic decision Ability to work with and lead mid to large teams and able to work with multiple stakeholders E.g. delivery leads, clients and operational excellence teams Ability to analyze data to generate meaningful insights to answer key business questions Ability and experience in storytelling with data and creating a coherent story to answer business questions Deep experience in storytelling using PowerPoint Deep understanding of Marketing and ecommerce KPIs Assess Ad hoc / on-demand analyses and insights requirements, create project prioritization & delivery plans Liaise with onshore and in-market analytics leads for project plan execution Experience with Python Experience in CPG, Retail, Beauty Previous experience of BI tools (e.g. Looker or Tableau or Power BI) Roles and Responsibilities: Analyze eCommerce and website data from various sources to identify key insights and trends Transform data into actionable insights and recommendations to serve as valuable inputs for marketing strategies, campaign optimization, and data-driven business decisions In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation,Master of Business Administration
Posted 1 day ago
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In India, the job market for operational excellence professionals is on the rise, with many companies focusing on optimizing their processes and enhancing efficiency. Job seekers in this field can find a variety of opportunities across different industries and cities in the country.
The average salary range for operational excellence professionals in India varies based on experience level. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 15-20 lakhs per annum.
Career progression in operational excellence typically follows a path from Analyst to Manager to Director, with opportunities to specialize in areas such as Lean Six Sigma, Process Improvement, and Quality Management.
In addition to operational excellence skills, professionals in this field are often expected to have strong analytical abilities, project management skills, and a good understanding of data analysis tools.
As you prepare for interviews for operational excellence roles in India, remember to showcase your problem-solving skills, leadership abilities, and experience with process improvement. With the right mindset and preparation, you can confidently apply for positions in this growing field and advance your career in operational excellence. Best of luck!
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