Service & Operation Manager

Equitas Small Finance Bank

5 - 6 years

2 - 5 Lacs

Jalandhar

Posted:4 days ago| Platform:

Apply

Skills Required

Operations Compliance conflict resolution operations management Business Growth BFSI performance metrics Banking Financial Products Regulatory banking operations operational excellence Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 5-6 years of experience to join our team as a Service & Operation Manager in the BFSI industry. The ideal candidate will have a strong background in managing services and operations, with excellent leadership and communication skills.

Roles and Responsibility

Manage and oversee daily operations to ensure efficiency and productivity.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Lead and motivate teams to achieve operational excellence and meet targets.
Analyze performance metrics and identify areas for improvement.
Collaborate with cross-functional teams to drive business growth and expansion.
Ensure compliance with regulatory requirements and industry standards.

Job Requirements

Proven experience in service and operations management within the BFSI industry.
Strong knowledge of banking operations, financial products, and regulations.
Excellent leadership, communication, and interpersonal skills.
Ability to analyze data and make informed decisions to drive business outcomes.
Strong problem-solving and conflict resolution skills.
Experience in managing budgets and resources to achieve operational goals.

More Jobs at Equitas Small Finance Bank

Senior Sales Officer - Credit Cards

Mumbai, Thane

2 - 7 yrs

INR 2 - 6 Lacs

Field Risk Officer

Mumbai, Ahmedabad

1 - 3 yrs

INR 3 - 6 Lacs

Relationship Manager - AHF

Mumbai

2 - 7 yrs

INR 4 - 9 Lacs

Sales Manager - Credit Cards

Mumbai, Thane

10 - 20 yrs

INR 12 - 22 Lacs

Relationship Manager - AHF

Mumbai

1 - 5 yrs

INR 4 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.