Senior Business Systems Analyst (Vertex, OneSource))

About You Experience, Education, Skills, and Accomplishments

Education:

• Bachelors degree in Information Systems, Accounting, Taxation, Finance, or a related field.
• 5+ years of hands-on experience with tax technology platforms, with a focus on Vertex integrated into Oracle EBS.
• Experience supporting tax processes in ERP environments, including tax engine configurations, testing, and issue resolution.
• Strong understanding of tax reporting needs and compliance requirements across U.S. and global jurisdictions.

Knowledge & Skills:

• Familiarity with indirect tax types such as sales tax, VAT, GST, and withholding tax.
• Working knowledge of end-to-end processes: Order-to-Cash (O2C) and Procure-to-Pay (P2P).
• Ability to gather and document requirements, support UAT testing, and drive production support in coordination with tax and IT teams.
• Experience with data mapping, error reconciliation, and troubleshooting in ERP and tax engine interfaces.
• Strong analytical skills with attention to detail and the ability to translate business needs into technical configurations.
• Comfortable working with cross-functional teams across tax, finance, and engineering.

It Would Be Great If You Also Had:

• Experience with OneSource, Avalara, or similar tax software.
• Exposure to NetSuite or Oracle Cloud ERP is a plus.
• Involvement in tax system upgrades, ERP migrations, or M&A integrations.
• Understanding of SOX controls and audit documentation in a tax systems context.

What Will You Be Doing in This Role?

• Serve as the Business Systems Analyst within the BIS team, leading requirement gathering, solution design, and end-to-end delivery of tax technology enhancements across Vertex and Oracle EBS
• Translate business needs into functional designs and collaborate with technical teams to implement solutions.
• Build and enhance tax system configurations, rules, and workflowsespecially within Vertex and Oracle EBS.
• Perform and coordinate system testing, user validation, and deployment activities.
• Monitor integrations and tax calculations, resolving issues and identifying improvement opportunities.
• Maintain system documentation, support audits, and drive operational excellence in tax workflows.
• Support change management, including communication and training on system enhancements.