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4.0 - 9.0 years

10 - 17 Lacs

Gurugram

Hybrid

Role & responsibilities Provides day-to-day management of all infrastructure components including but not limited to Network Infrastructure and Security Applications and Appliances Creates and maintains supporting documentation, including but not limited to Network Infrastructure diagrams, Data Flow Diagrams, Disaster Recovery Plans, and IT policies and procedures. Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols. Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Secures network by developing network access, monitoring control, and evaluation. Upgrades network by conferring with vendors, developing, testing, evaluating, and installing enhancements. Coordinate with key stakeholders to identify future needs and requirements & develop future state architecture. Provide level 3 technical expertise for projects and issues related to Network infrastructure. Ensure the security of information technology assets, data, network access, and backup systems, and implement monitoring and alerting systems to verify the security of internal and external systems Preferred candidate profile University Degree or Diploma in Computer Science, Information Technology, Computer Networking, Engineering, or a related technical field. At least 2 5 years of progressive experience in IT Networking and/or Server Infrastructure. Fundamental understanding of Network Performance Tuning Fundamental understanding of LAN, and WAN protocols. Fundamental understanding of Network Design and Implementation Fundamental understanding of DNS, DHCP, VLAN, and Routing Proven strong analytical and troubleshooting skills. Excellent report and documentation writing skills. Practical experience managing network software and network hardware devices. Experience with monitoring tools, monitoring methodologies, escalation processes, and procedures. Excellent troubleshooting and problem-solving skills Strong customer focus, ownership, urgency, and drive Proven ability to mentor and train others Strong communication skills and organization skills Special Conditions: Some evening and weekend work will be required (as required) Ability to provide 24-hour on-call and on-site emergency support (as required) Nice to Have: Relevant certifications (Network +, Security +, CCNA, CCSA) Experience with Checkpoint Products Experience with HP/Aruba Product

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4.0 - 9.0 years

6 - 12 Lacs

Hyderabad

Work from Office

Job Description: Service Desk Team Supervisor (BPO International Voice) Responsibilities: Provide front-line supervision to a Service Desk team. Complete technical and administrative tasks within defined operational guidelines. Ensure compliance with established Service Desk and company standards, policies, and procedures. Assign tasks, verify the accuracy of work, establish deadlines for completing assignments, provide training and guidance, and may spend a portion of time performing the work of the team. Monitor daily progress and status of the Service Desk team, making adjustments to ensure quality and a high level of customer service. Evaluate team members against operational goals and transactional success measures. Involve higher-level management in decisions and issues that require additional experience or are particularly complex. Qualifications: Bachelor's Degree or equivalent work experience required. Typically has 4-6 years of experience in Service Desk Support. Fluent business English skills (written and spoken). Experience in BPO international voice processes, specifically in technical support, is essential.

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5.0 - 9.0 years

5 - 13 Lacs

Bengaluru

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As a Technical Support Engineer specializing in Voice Support, you will be the key point of contact for providing technical support via voice channels. You will handle a range of technical issues, ensuring incidents are resolved efficiently following the ITIL Incident Management process. You will own the lifecycle of each ticket from logging through resolution, to maintaining clear and continuous communication with customers. The role demands strong technical troubleshooting across software, hardware, and networking systems. Experience in supporting customers from Europe and the US is crucial. Role & responsibilities : Deliver technical support via voice and email, adhering to ITIL Incident Management processes. Manage and update service tickets, ensuring timely resolution and high customer satisfaction. Own incident lifecycles from initial logging to closure, including conducting customer follow-ups and satisfaction surveys. Provide telephonic support for end users, coordinating with vendors and collaborating with internal problem management and other departments. Proactively monitor systems and execute escalation procedures where necessary. Troubleshoot a wide range of technical issues, including application support (off-the-shelf and custom), VPN software, printers, and collaboration tools. Support password reset tools, and remote control tools, and resolve issues related to MS Windows, Office suites, desktops, laptops, peripherals, and network connectivity. Assist with troubleshooting communication and collaboration platforms, including audio/video conferencing tools. Engage effectively with internal and external stakeholders to maintain smooth operations and timely issue resolution. Communicate system alerts and important updates to users regularly. Take on additional responsibilities and participate in professional development opportunities as required. Preferred candidate profile Proven experience in troubleshooting Windows operating systems. Proficiency with Active Directory, Azure, Office 365, VPN, MFA, and RDP. Familiarity with troubleshooting printers and multifunction devices (MFDs). A minimum of 5 years of experience in a technical support role within an International IT Service Desk or application support environment. Prior experience supporting customers in Europe and the US. Strong skills in customer management, problem-solving, and interpersonal communication. Exceptional verbal and written communication skills in English.

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0.0 years

1 - 2 Lacs

Chennai

Work from Office

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge Microsoft outlook Hardware and Networking Troubleshooting 2014 to 2024 batch can apply Male candidates only

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2.0 - 7.0 years

2 - 7 Lacs

Pune, Mumbai (All Areas)

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HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS KAJAL - 886080235 GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOCATION - PUNE WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY

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2.0 - 4.0 years

1 - 4 Lacs

Pune

Work from Office

Roles and Responsibilities Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS etc. Install and configure hardware and software components Upgrade systems to enable compatible software Install and upgrade antivirus software Test and evaluate new technology Perform tests on new hardware and software Troubleshoot hardware and software issues Analyze IT requirements and provide objective advice on the use of IT Set up new user accounts and profiles and handle password issues Desired Candidate Profile Bachelor's degree in computer science or engineering or related field, preferred 2-4 years of experience in a similar role Experience troubleshooting systems Skilled in database programming and software installation Proficient with MAC OS Excellent written and oral communication skills Familiar with a range of software and hardware Excellent in dealing with network / server / system related issues

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1.0 - 3.0 years

3 - 5 Lacs

Chennai, Kanchipuram, Thiruvallur

Hybrid

Job Description: We are looking for a skilled and enthusiastic Network Support Engineer to join our IT infrastructure team. Youll play a vital role in maintaining, troubleshooting, and improving our network systems to ensure high availability and performance across our organization. Key Responsibilities: Monitor, manage, and maintain enterprise-level network infrastructure (LAN/WAN/Wi-Fi/VPN). Troubleshoot network issues (hardware and software) and provide timely resolutions. Configure and install routers, switches, firewalls, and other networking equipment. Collaborate with IT teams to enhance system reliability and security. Document network issues, resolutions, and configurations accurately. Support end-users with network-related problems. Perform routine network upgrades, patching, and preventive maintenance. Assist in disaster recovery planning and network redundancy implementation. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Hands-on experience with Cisco, Juniper, or equivalent networking tools is a plus. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Certifications like CCNA, CompTIA Network+, or equivalent are preferred.

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1.0 - 3.0 years

3 - 5 Lacs

Chennai

Remote

Job Description: We are looking for a skilled and enthusiastic Network Support Engineer to join our IT infrastructure team. Youll play a vital role in maintaining, troubleshooting, and improving our network systems to ensure high availability and performance across our organization. Key Responsibilities: Monitor, manage, and maintain enterprise-level network infrastructure (LAN/WAN/Wi-Fi/VPN). Troubleshoot network issues (hardware and software) and provide timely resolutions. Configure and install routers, switches, firewalls, and other networking equipment. Collaborate with IT teams to enhance system reliability and security. Document network issues, resolutions, and configurations accurately. Support end-users with network-related problems. Perform routine network upgrades, patching, and preventive maintenance. Assist in disaster recovery planning and network redundancy implementation. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Hands-on experience with Cisco, Juniper, or equivalent networking tools is a plus. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Certifications like CCNA, CompTIA Network+, or equivalent are preferred.

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0.0 years

0 - 1 Lacs

Noida, Chennai

Work from Office

JOB DESCRIPTION Technical Support Engineer/Service Desk Analyst The resources will be monitoring and maintaining the computer systems and networks within an organization in a technical role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first person employees will come to. Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face. QUALIFICATION - BE/B.TECH & BCA, BSC-Computer Science/IT with 60% in academics (Exception can be considered. Chemical & Bio-Tech branch not eligible). Year of Pass-out- 2023-2024 only (Graduation degree or Provisional certificate required) For 2025, Passing year Candidates can apply after their completing Final semester Exams. Also, Backlogs result candidates will not be considered by client. SALARY 16962 /- per month for the first 6 months on rolls of Maintec (Based upon performance, the candidates can be absorbed by our client in their rolls, post completion of service for 6 months and beyond). Job Location Noida, Chennai, Bangalore & Trivandrum. Hiring process- Step -1 _Free Induction training (Min 2-3 weeks virtual by Microsoft Teams app) Step -2 _ 3 rounds will happen:- Versant (57/80 marks need to score) 1st Chance will be free of cost) Telephonic with Project Manager Video Call _ NO STIPEND/SALARY DURING TRAINING_ _Laptop and min 25 mbps Internet Speed is mandate_ Candidates need to clear the evaluation as per our partners HTD parameters to finally join/on-board the organization. Excellent English Communication skill required for all the requirements. Technical and Communication Parameter (English) 1. Neutral pronunciation with No or Negligible FLI/MTI 2. Fluent in English communication without any grammatical mistakes. 3. Good Knowledge on Windows Server 2003/2008/2012/Linux operating systems and ADS 4. Good Knowledge of Networking - CCNA and ITIL. 5. Installation configuration of Email Clients like Outlook, Antivirus and other application software 6. Ready to work in 24x7. Note: Kindly share your resume to my email or share it in my whats app number, details given below. Phone No: +91 8608922945 Ravichandiran.R - ravichandiran.r@maintec.in

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2.0 - 3.0 years

7 - 11 Lacs

Hyderabad

Work from Office

What Youll Do: Be the first and second point of contact for our employees experiencing IT issues, providing timely and effective support via various channels (remote, on-site). Diagnose and resolve technical problems related to desktops, laptops, software applications, printers, and network connectivity. Take ownership of our Windows Server 2022 environment, managing user accounts, group policies, security updates, and overall system health. Configure, monitor, and troubleshoot our Sophos firewall to maintain a secure network environment. Ensure the optimal performance and security of our Cisco Meraki wireless network and managed switches. Participate in the deployment and configuration of new IT hardware and software. Help us maintain comprehensive documentation of our IT infrastructure and support procedures. Proactively monitor our IT systems to identify and address potential issues before they impact our operations. Collaborate effectively with other IT team members and external vendors. Continuously learn and stay updated on the latest IT trends, technologies, and security best practices to bring valuable insights to our team. What You Bring: A Bachelors degree in Computer Science, Information Technology, or a related field. 2-3 years of demonstrable experience in an IT support role. Strong practical knowledge of Windows Server 2022 administration, including Active Directory, DNS, DHCP, and Group Policy management. Hands-on experience with the configuration, management, and troubleshooting of Sophos firewalls. Experience in supporting and maintaining Cisco Meraki wireless networks and managed switches. Proven ability to troubleshoot hardware and software problems in a Windows environment. A solid understanding of network fundamentals (TCP/IP, DNS, DHCP) and network troubleshooting methodologies. Excellent analytical and problem-solving skills with a keen attention to detail. Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A proactive and customer-focused approach to providing IT support. The ability to work both independently and collaboratively within a team. Bonus Points For: Relevant industry certifications (e.g., CCNA, Network+, Microsoft Certified: Windows Server Hybrid Administrator Associate, Sophos Certified Architect). Experience with scripting languages like PowerShell. Familiarity with virtualization technologies (VMware, Hyper-V). Exposure to cloud platforms (Microsoft Azure, AWS). Experience using IT service management (ITSM) tools.

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5.0 - 10.0 years

7 - 12 Lacs

Noida

Work from Office

Job Roles & Responsibilities: determines and keeps up the performance of the network. creates connections and net configurations. solves network-related issues. IP address verification creates a networking environment through the planning, implementing, and overseeing of system configuration. establishes, records, and upholds system standards. optimizes performance by planning upgrades and resolving network issues and disruptions. sets up a router. updates network hardware and data servers. works on network optimization with network architects. creates, implements, and enforces rules for access control and network system security. Participate in professional organizations, read professional publications, and take advantage of educational opportunities to stay up to date on job knowledge. carries out related tasks as needed to fulfill information systems and organizational missions. Qualifications and Proficiency of Network Engineers: Network expertise Network architecture and configuration Network troubleshooting Tracking budget expenses Project management Problem-solving and analytical skills Time-management skills Strong documentation skills LAN knowledge Network hardware configuration Network performance tuning People management Education and Experience Requirements: Bachelor degree in engineering, computer science, or a related field Five to ten years of network administration experience Additionally preferred could be a graduate and voluntary certification.

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5.0 - 7.0 years

27 - 30 Lacs

Noida, Bengaluru, Delhi / NCR

Work from Office

Dear Candidate, We are seeking a skilled Network Engineer to design, implement, and maintain secure and high-performance network infrastructures. You will be responsible for configuring routers, switches, firewalls, and VPNs , optimizing network performance, and ensuring system reliability. If you have expertise in network security, troubleshooting, and cloud networking , wed love to hear from you! Key Responsibilities: Design, implement, and maintain LAN, WAN, and cloud network architectures . Configure and manage routers, switches, firewalls, and load balancers . Ensure network security by implementing firewall policies, VPNs, and intrusion prevention systems . Monitor network performance, troubleshoot issues, and optimize connectivity. Manage IP addressing, subnetting, VLANs, and routing protocols (BGP, OSPF, EIGRP). Implement and maintain wireless networks and ensure secure access control. Work with cloud networking solutions (AWS VPC, Azure Virtual Network, GCP Networking). Conduct network performance tuning, capacity planning, and traffic analysis . Automate network tasks using Python, Bash, or Ansible . Maintain network documentation, topology diagrams, and policies . Collaborate with IT and cybersecurity teams to enforce network security best practices . Stay up to date with the latest networking technologies and security threats . Required Skills & Qualifications: Strong experience with networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, VPNs). Hands-on experience with firewalls and security appliances (Cisco ASA, Palo Alto, Fortinet, Check Point). Proficiency in configuring and troubleshooting Cisco, Juniper, or Aruba networking devices. Knowledge of cloud networking (AWS, Azure, GCP) and hybrid cloud connectivity. Familiarity with network automation tools (Ansible, Terraform, Python). Strong understanding of network security principles (IDS/IPS, Zero Trust, NAC). Experience with wireless networking (Wi-Fi 6, WPA3, Cisco Meraki, Aruba) . Proficiency in using network monitoring tools (Nagios, SolarWinds, Wireshark, PRTG). Excellent problem-solving, troubleshooting, and analytical skills. Soft Skills: Strong problem-solving and analytical skills. Excellent communication skills to work with cross-functional teams. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality solutions Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of the HR from my team will contact you as soon as possible. Kandi Srinivasa Delivery Manager Integra Technologies

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2.0 - 5.0 years

2 - 3 Lacs

Gurugram

Work from Office

Networking network infrastructure including Isp, Switches, Routers, Wi-Fi Controllers, Access Points, Commercial Printers network maintenance activities troubleshooting of Network related issues. End to End Network set up PRTG MRTG network monitoring

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2.0 - 7.0 years

4 - 7 Lacs

Pune

Work from Office

Install, configure, and maintain LAN/WAN, routers, switches, firewalls, and wireless access points Monitor and troubleshoot network performance and connectivity issues Manage IP addressing, DNS, DHCP, and VLAN configurations Required Candidate profile Document network configurations, changes, and incident reports Work with ISPs and vendors for link provisioning and issue resolution Strong understanding of TCP/IP, DNS, DHCP, VLANs, and subnetting Perks and benefits Perks and Benefits

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3.0 - 5.0 years

2 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Installation, configuration, Routing & Switching , troubleshoot security & network Infrastructure devices Knowledge of IP forwarding Firewall configuration and management Maintaining VPN, firewalls, Email security Required Candidate profile Experience in networking protocols e.g. IPSEC, HSRP, BGP, OSPF, 802.11, QoS, EIGRP Familiarity with VPN, IDS/IPS and log analysis Monday to Friday working. Saturday only during maintenance or urgency

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2.0 - 7.0 years

3 - 8 Lacs

Chennai

Hybrid

OPPORTUNITY: Maintain and monitor end-user workstations and productivity on local area network and perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations and network performance meet company and user requirements. The Service Desk provides support to staff on all company-supported applications, troubleshoot computer problems, advise on appropriate action once problem sources are determined, and complete application project-based work. SCOPE OF WORK: Support the IT Service Desk team by triaging new tickets, responding to incidents, and escalating to the appropriate teams as needed. Work with other Service Desk personnel to improve the work and ticket flow through the system. Create comprehensive documentation to ensure effective knowledge transfer and facilitate consistent support processes. Administers end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN). Creates and manages user accounts in Active Directory, ensuring new team members are promptly added to the system. Proactively monitors and updates Active Directory to maintain accurate records of team members, computers, and groups. Investigates user problems and identifies their source; determines possible solutions; tests and implements solutions. Installs, configures, and maintains computers for both new and existing employees. Adds, upgrades, and configures disk drives, printers, and other hardware. Performs and/or oversees software and application installation and upgrades. Use available tools to provide remote support as needed. Troubleshoots systems and applications to identify and correct malfunctions and other operational difficulties. Assists users in maximizing use of networks and computing systems, may conduct some training. Occasionally provide initial contact and phone support for team members. Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network. IDEAL CANDIDATE PROFILE : Bachelor's Degree in Information Technology/Security or a related discipline. 1+ year of work experience (full time or internship) in a service desk, desktop support, or computer support role. Ability to work in a fast-paced environment and provide quality customer service to end-users when they are encountering technical issues. A+, Security+, or relevant Microsoft certifications are a plus. Strong fluency in English

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8.0 - 12.0 years

10 - 14 Lacs

Mumbai, Navi Mumbai

Work from Office

Network and Security Engineer s responsibilities include the design, installation, and maintenance of the Network and Security Infrastructure Proven expertise in Wide application of principles, theories and concepts of the TCP/IP protocol suite, LAN/WAN technologies, switching, routing, structured cabling, and related troubleshooting Installation of both the software and hardware components of Network and Security Infrastructure Ability to troubleshoot and resolve solutions to a wide range of IOS, hardware, and connectivity failures methodologically and effectively. Able to provide solutions that are imaginative, thorough, and practicable Troubleshooting network problems and outage Scheduling upgrades and collaborating with network architects on network optimization Directing system installation and defining, documenting, and enforcing system standards Establish the networking environment by designing system configuration Design and implement new solutions and improve the resilience of the current environment Update tickets with resolution tasks performed Identify, Investigate, analyze issues and errors prior to or when they occur, and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution Maximize network performance by monitoring performance Undertake data network fault investigations in local and wide area environments using information from multiple sources Secure network systems by establishing and enforcing policies, and defining and monitoring access

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2.0 - 5.0 years

2 - 2 Lacs

Chennai

Work from Office

MVH req System Engineer "For maintaining IT Infrastructure including hardware Networking servers security Backups and smooth operations through troubleshooting candidates Send your CV hr@mvdiabetes.in call 6381040749 Qualification B.E IT,M.SC IT BCA

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1.0 - 3.0 years

0 - 2 Lacs

Noida, Greater Noida

Work from Office

Job Title: IT Executive Experience Required: Minimum 1 Year Location: Noida Sec -90 Job Type: Full-Time Job Summary: We are looking for a proactive and technically skilled IT Executive with at least 1 year of experience to support our IT infrastructure and end-users. The ideal candidate will assist in managing day-to-day IT operations, troubleshooting issues, maintaining hardware/software systems, and ensuring network and data security. Key Responsibilities: Provide first-level technical support to users for hardware, software, and network issues. Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment. Monitor and maintain local networks to ensure maximum uptime and efficiency. Support in managing Windows/Mac systems, software licenses, and regular system updates. Handle basic server administration tasks under guidance. Perform regular data backups and assist in disaster recovery operations. Ensure IT assets are updated and properly documented. Coordinate with vendors for hardware/software procurement and support. Maintain CCTV, biometric systems, and other office technology infrastructure. Respond quickly to service issues and requests, ensuring minimal disruption. Key Requirements: Bachelor's Degree in IT, Computer Science, or a related field. Minimum 1 year of hands-on experience in IT support or system administration. Strong knowledge of operating systems (Windows/Linux), networking, and troubleshooting. Familiarity with antivirus tools, Microsoft Office, and remote desktop applications. Good understanding of LAN/WAN networks, firewalls, routers, and switches. Ability to work independently as well as collaboratively in a team environment. Strong communication and problem-solving skills. Willingness to learn and adapt in a fast-paced environment.

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0.0 years

1 - 2 Lacs

Chennai

Work from Office

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Microsoft outlook Excellent problem solving and multitasking skills Knowledge in DNS,DHCP Networking Concepts Basic server Knowledge Switches and Routers 2014 to 2024 batch can apply Male candidates

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3.0 - 6.0 years

3 - 7 Lacs

Pune

Work from Office

Responsibilities Expert Level Knowledge in Routing and Switching Experience working over SDWAN Products : Cisco Viptela or Meraki or Velo Cloud or SDWAN Fortinet or Palo Alto Prisma SDWAN CCNP (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/xVPN Good troubleshooting Skills Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., CCNP/CCNA Equivalent Certifications must. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution. *Should be comfortable in 24/7 shift. *Rotational shifts, *5 Days working, work from office. *One side Cabs only, must be within boundary. *Excellent Communication required. *Immediate Joiners.

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5.0 - 9.0 years

8 - 12 Lacs

Pune

Work from Office

Job Summary NOC Zscaler engineer Duties and Responsibilities ? Provide SME level of Network and Service Assurance support for core to edge security protocols on Zscaler platform ? Troubleshooting the network and service issues while adhering to SLA/KPIs and ensure target SLA levels are met for each ticket ? Troubleshooting of enterprise and cloud based Proxy and VPN access ? Troubleshooting on Site to Site and Remote Site VPN?s , ZIA and ZDX ? Working directly with equipment vendors, OEMs, Field Support Staff ? Analysis for root cause determination of issues including recommendations for improvements Experience & Band ? L3: BE/BTech 6+ year , U4 band Minimum Job Entry Requirements ? Good technical knowledge Zscaler (ZIA and ZPA) experience will be preferred ? Troubleshooting experience on Paulo Alto Firewall, Zone Based Firewall, and Zscaler (ZIA and ZPA) ? Troubleshooting experience on Cloud Based Proxy ? Troubleshooting experience on Content filtering and deep packet inspection ? Troubleshooting experience on DDOS prevention ? Enterprise Security Troubleshooting Experience ? Data center Security Troubleshooting Experience ? Strong skills on MS Office for reports and RCA making ? Strong analytical skills to resolve problems ? Strong oral and written communication skills to coordinate repair efforts and prepare reports ? Strong interpersonal skills to coordinate efforts effectively between multiple groups ? Ability to manage multiple tasks in a fast paced environment ? Zscaler (ZIA and ZPA) experience will be preferred Desired Certification ? ZPA Professional ? ZIA Professional ? ZDX Administrator Location: Pune/Bangalore

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Dear Connections, Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 1 year Minimum (Tech Exp Only)Skills and Ability:- Comprehensive understanding of typical home network deployments is required. The candidate must be able to identify a diversity of networking home devices' specific functions andconfigurations. Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstrate customer services skills. Candidate must be able to perform well in a steep learning curve. The candidate must be able to sell support contracts. Soft Skills -English: Excellent, C1 CEFR LevelAccent: NeutralAbility to give good step by step instruction.Positive tone.Computer Proficiency:- Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary- Upto 4.75 LPAWork Location - Sec 81, SEZ Noida Both side cab facilityUS Shifts 24*7 Window Immediate Joiners only Please share only relevant CVs on aradhaya.vashistha@techmahindra.com 7902015146

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1.0 - 3.0 years

3 - 4 Lacs

Greater Noida

Work from Office

Troubleshooting

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2.0 - 4.0 years

4 - 5 Lacs

Noida, Ghaziabad, Delhi / NCR

Work from Office

Greetings from KVC CONSULTANTS LTD. We are hiring for Int. Tech Support Voice Process in MNC's in Gurgaon Eligibility : -Only Graduates can apply. Minimum Experience of 18 months in Int. Tech Support/Network Engineer SALARY:- Upto 5.00 LPA 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' Hr' *Riya: 9628373761 *Simran : 9821182647 *Mehvish : 9628373766 * Devika -- 9821182651 **NO PLACEMENT CHARGES** Warm Regards, Riya HR TEAM KVC CONSULTANTS LTD.

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