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2.0 - 8.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Candidate must have min 2-8 years of exp in Voice/ Phone support (preferably Technical Support Process.) Diagnosis resolving application issues Provides remote assistance for resolving app issues Responsible for providing diagnostic technical support related to installation / configuration / issue troubleshooting Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures Should have knowledge of networking concepts Should be open to work in rotational / night shifts in a 24/7 environment Should have excellent verbal communication skills PERKS AND BENEFITS Best in Industry Education Qualification UG - Any Graduate PG - Any Postgraduate, Post Graduation Not Required Doctorate - Any Doctorate, Doctorate Not Required
Posted 1 month ago
0.0 - 3.0 years
3 - 6 Lacs
Pune
Work from Office
An IT Support Engineer provides technical assistance and support to computer users, troubleshooting hardware, software, and network issues, and ensuring smooth IT operations. This role involves responding to user requests, diagnosing problems
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Gurugram, Delhi / NCR
Work from Office
Provide technical support to customers via phone email or chat. Diagnose and resolve technical problems related to network connectivity. Conduct remote troubleshooting sessions to assist customers with installation, configuration and troubleshooting. Required Candidate profile CCNA/CCNP-Certified. Experience in customer support preferable. Indepth knowledge of Networking. Strong understanding of routing protocol and switching technologies. Graduates with good comms.
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
Hyderabad, Bengaluru
Work from Office
We are Hiring: Exp: 1 TO 2+yrs (Should have international Chat Exp) Skills: Experience on Service Desk,0365, Microsoft Application, Active Directory Excellent Communication Immediate joiners only For More info Contact HR Ayesha 7676529751
Posted 1 month ago
2.0 - 6.0 years
1 - 5 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Hiring: Technical Support International Voice Process Job Location: Noida Interview Mode: Virtual Contact: Senior HR Ashwani Call or WhatsApp: 7011250184 Eligibility: Only Graduates (Any stream) Experience Required: Minimum 18 months in Technical Support (International Voice preferred) Salary: Up to 37,000 In-hand + Attractive Incentives Benefits: Provident Fund (PF) Medical Insurance Both Side Cabs Performance-based Incentives Working Days: 5 Days a Week Shift Timings: Rotational Shifts & Rotational Week Offs Requirements: Strong communication skills in English Knowledge of LAN, WAN, and networking Handle inbound calls to assist international customers with technical queries. Troubleshoot issues related to hardware, software, internet connectivity, and networking. Interested Candidates Contact Immediately on Call or Whats App: Sr. HR Ashwani: 7011250184 Sr. HR Rahul: 9289947801 Sr. HR Chirag: 8950035322
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
Ahmednagar
Work from Office
The Systems team is responsible for installing, maintaining and troubleshooting the infrastructure. This includes, but is not limited to, networking. It also includes the various software elements around both the core operating system
Posted 1 month ago
4.0 - 6.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
Manage IT infrastructure (hardware, software, network) Troubleshoot systems and applications Ensure data security and compliance Handle IT support across departments Manage vendors and licenses Train staff on IT tools and usage Required Candidate profile Comfortable with frequent Travel Server management Email system administration Implementing two-factor authentication Hardware procurement and deployment Understanding departmental IT needs
Posted 1 month ago
4.0 - 9.0 years
4 - 7 Lacs
Ghaziabad, Modinagar
Work from Office
We are hiring an IT Manager for a CBSE school. Candidate must be hardworking, well-versed in networking, with good exposer of servers MS 2016, LAN/WAN, troubleshooting, CCTV, IP setup, experience in team handling, IT Support, Security & operations. Required Candidate profile Candidate should be a tech-savvy professional with 4-6 yrs experience in IT support, networking, server handling, CCTV, and team leadership, preferably in an educational setup.
Posted 1 month ago
0.0 - 1.0 years
1 - 1 Lacs
Guntur
Work from Office
Responsibilities: 1. Network Configuration. 2.Network Installation. 3.Network Setup
Posted 1 month ago
1.0 - 4.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Knowledge of Hardware of PCs, Thin Clients, Laptops, Printers, installation and back up of Operating Systems and Other Software, Installation of printers, Configuration of printers in RDSH environments. Knowledge of OS Support to printers, Installation of Printer Drivers, Configuration of Wireless Access Points, Remote Connections, Network related assets like Network Switches, Hubs, POEs, Patch Panels, application deployment, anti-virus & Firewall settings. Provide technical support for desktop hardware, software, and network connectivity issues. Troubleshoot and resolve complex technical problems using various tools and techniques. Manage asset inventory, deploy new systems, and perform system engineering tasks. Collaborate with other teams to ensure seamless system installation and maintenance. Perform routine maintenance tasks such as patch management, antivirus updates, and disk space monitoring. Employment Type- Contract ( 1 Year Contract) Desired Candidate Profile 2-3 years of experience in Desktop Support or related field (IT Services & Consulting). Diploma holder from any specialization; ITI certification preferred. Strong knowledge of operating systems (Windows), networking protocols (TCP/IP), and troubleshooting techniques.
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Essential Job Functions : Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Follows up with Users to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately & responsibilities This role also includes rotational shift and rotational week offs( 5 days working )
Posted 1 month ago
1.0 - 3.0 years
1 - 6 Lacs
Gurugram
Work from Office
Troubleshooting, Website update. Helping to install, configure and maintain the companys IT framework Setting up hardware and software applications as and when required Providing general support for the IT department and for the companys computer users Installing and maintaining various peripherals as well as installing relevant updates and patches Handling customer and colleague queries regarding networks, systems and applications, often through a help desk. Various ongoing tasks such as checking and proofreading content, data entry, database maintenance and using printers, copiers
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Noida
Work from Office
Location: Noida, Uttar Pradesh, India Posted Date: 06/09/2025 Were excited youve considered to Be More with iQor From Customer Interactions to Product Support, well help you reach, stretch and realize your potential Grow More with your own customized career path Learn More with award-winning training Earn More with industry-leading compensation And Care More in a culture that treats you like family and gives back to your community A world of opportunity is waiting Lets get started! Job Summary A Network Operations Center (NOC) engineer is responsible for monitoring, managing, and maintaining the network infrastructure of an organization The NOC engineer plays a crucial role in ensuring the smooth operation and availability of network services and resolving any network-related issues that may arise They work closely with other IT teams and stakeholders to ensure optimal network performance and reliability Responsibilities Network Monitoring: Monitor network infrastructure, including routers, switches, firewalls, servers, and other network devices, to identify and resolve any network issues or anomalies promptly Incident Management: Respond to network incidents, troubleshoot problems, and provide timely resolution to minimize downtime and restore network services Network Maintenance: Perform regular network maintenance activities, including device configuration, firmware upgrades, and patch management, to ensure network stability and security Network Performance Optimization: Analyze network performance metrics and implement measures to optimize network performance, capacity, and reliability Documentation: Maintain accurate and up-to-date documentation of network configurations, diagrams, procedures, and troubleshooting steps Collaboration: Collaborate with other IT teams, such as system administrators, security analysts, and application support teams, to address network-related issues and implement network changes Change Management: Plan and implement network changes, adhering to established change management processes and ensuring minimal disruption to network services Escalation Support: Provide technical support and escalate issues to higher-level support teams or vendors when necessary Incident Reporting: Prepare incident reports, including root cause analysis, impact assessment, and recommendations for improvement Proactive Monitoring: Set up and maintain proactive monitoring systems and alerts to identify potential network issues before they escalate Skills Requirements Education and Certifications: A bachelor's degree in computer science, information technology, or a related field is typically required Relevant certifications such as CCNA (Cisco Certified Network Associate) or equivalent are highly desirable Technical Skills: Strong knowledge of networking principles and protocols, including TCP/IP, VLANs, routing, switching, and firewall technologies Familiarity with network monitoring tools and technologies is essential Experience: Previous experience in network operations or a similar role is preferred Experience with network troubleshooting and incident management is highly valued Analytical and Problem-Solving Skills: Ability to analyze complex network issues, perform root cause analysis, and implement effective solutions in a timely manner Communication and Collaboration: Excellent communication skills to effectively interact with team members, stakeholders, and vendors Ability to collaborate and work effectively in a team environment Time Management and Prioritization: Strong organizational skills to manage multiple tasks and prioritize them based on urgency and impact Attention to Detail: Meticulous attention to detail in network configurations, documentation, and troubleshooting steps Adaptability: Ability to work in a fast-paced and dynamic environment, adapting to changing priorities and technologies Continuous Learning: Willingness to stay updated with the latest networking technologies, trends, and best practices through self-study and professional development opportunities Education Requirements A bachelor's degree in computer science, information technology, or a related field is typically required Relevant certifications such as CCNA (Cisco Certified Network Associate) or equivalent are highly desirable Physical Requirements Occasionally exert up to 10 lbs of force to push, pull, lift or otherwise move objects Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal Type and/or sit for extended periods of time Consistent attendance is an essential function of the job iQor com
Posted 1 month ago
0.0 - 2.0 years
0 - 2 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Troubleshooting Windows Desktop Systems and Printers. Involved in installation, configuring and administration of users, groups, creation/deletion. Monitoring mail(O365), file systems, network printer & device drivers. Maintenance anti-virus server and various upgradations. Maintained assets & computer systems records by maintaining and updating the inventory of the available assets by internal audits, allotting systems to users, analysed new hardware requirements, etc. Installing OS (Linux, Win 10) & software's as per requirement. Responsible to monitor all escalated & pending call and resolve with in defined SLA Requirements Expert in Active Directory, Firewall management, Good Knowledge on Office 365 and Exchange. Need hands on experience on windows OS-11, 10 Systems Technical support to end point users related to Hardware / Software related issues System maintenance on hardware products good Knowledge on Network troubleshooting: DNS, DHCP, WAN, LAN, TCP/IP. Secure data backups of endpoint users and servers. Good knowledge on CRM software Benefits Competitive salary and benefits package Opportunity to work in a dynamic and growing company Make a significant contribution to the company's success. Stay up to date on the latest industry trends and best practices Evening snacks are provided by the company. At Axis My India, we value discipline and focus. Our team members wear uniforms, adhere to a no-mobile policy during work hours, and work from our office with alternate Saturdays off. If you thrive in a structured environment and are committed to excellence, we encourage you to apply.
Posted 1 month ago
10.0 - 15.0 years
3 - 7 Lacs
Gurugram
Work from Office
Network Engineer The Senior Technical Services Analyst will be responsible for supporting technologies that include secure access service edge (SASE), firewall policies, load balancers, etc. Therefore, a strong understanding of networking is essential. Manage Juniper and Palo Alto firewall policies Manage F5 load balancers (LTM, APM, ASM). Manage Infoblox / IPAM and DHCP server deployment. Work with InfoSec and application teams to ensure successful deployment of applications in compliance with security guidelines and Change Management procedures. Provide recommendation for application connectivity and Bechtels network/AD infrastructure requirements. Provide support for Cloud proxy solution (Zscaler, Global Protect PA). Provide third level technical support for application traffic flow and Internet access issues. Provide off hour support based on rotation. Mandatory Skills Strong understanding of networking fundamentals Proficiency with gateway technologies including SSL-VPN, load balancers, firewalls, and proxy servers Familiarity with Cloud Proxy Solution Netskope Experience with Infoblox IPAM Management Solid knowledge of LAN/WAN technologies, TCP/IP, Ethernet, routing, and networking protocols Understanding of HTTP traffic and SSL standards Proficiency in using network troubleshooting tools like Wireshark and Fiddler Certifications in Juniper, Cisco, and Microsoft technologies are advantageous Experience in scripting and automation is highly desired Knowledge of Cloud Infrastructure and Networking, preferably with Azure
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
P2-C1-TSTS JD The Systems Administrator is responsible for installing, configuring, and supporting an organizations local area network wide area network (WAN), and Internet systems, or a segment of a network system. The role ensures network availability to all system users through proactive monitoring, maintenance, troubleshooting, and security management. The administrator will support disaster recovery operations and maintain a stable computing environment to meet organizational needs. Install, configure, and support LAN, WAN, network segments, Internet, and intranet systems. Maintain and administer computer networks, hardware, systems software, applications software, and all configurations. Perform regular data backups and execute disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, software, networking, and system issues. Replace defective components to maintain operational efficiency. Configure, monitor, and maintain email systems and virus protection software. Operate master consoles to monitor the performance of computer systems and networks. Plan, coordinate, and implement network security measures to safeguard data, software, and hardware. Monitor system performance to identify potential bottlenecks and address proactively. Provide technical support, guidance, and basic mentoring to team members and users. Technical Skills LAN/WAN support, network troubleshooting, system backup and recovery, network security management, hardware/software maintenance. Soft Skills Critical thinking and good communication skills, and Experience5plus years
Posted 1 month ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Configure desktop and laptop Hardware and Networking Troubleshooting Networking Concepts Basic server Knowledge Switches and Routers 2014 to 2024 batch can apply Male candidates only
Posted 1 month ago
2.0 - 4.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Job Summary Synechron is seeking a dedicated Service Desk Engineer to be the front line of technical support within our organization. This role is essential in providing timely and effective assistance to employees and clients by troubleshooting issues related to computers, mobile devices, and other technology assets. The successful candidate will contribute to maintaining smooth IT operations, ensuring high levels of user satisfaction, and supporting continuous improvement of service processes. This position offers a foundation for growth within the IT support domain and an opportunity to develop technical skills in a dynamic work environment. Software Requirements Required Software Skills: IT Service Management (ITSM) ticketing tools (e.g., ServiceNow, ServiceDesk Plus, Freshservice) knowledge of ticket logging, tracking, and resolution Remote diagnostic tools (e.g., TeamViewer, AnyDesk) Standard office productivity suites (MS Office, Google Workspace) Basic understanding of network troubleshooting tools (ping, traceroute) Preferred Software Skills: Knowledge of enterprise asset management tools Familiarity with collaboration tools (Microsoft Teams, Slack) Monitoring tools or dashboards (e.g., SolarWinds, Nagios) basic awareness Overall Responsibilities Act as the initial contact for internal users and clients seeking technical support via phone, email, or ticketing systems Troubleshoot and resolve issues related to Windows OS, Mac OS, and other desktop/laptop applications Perform remote troubleshooting and diagnostic procedures to identify root causes Ensure all support requests are logged accurately with detailed troubleshooting steps Provide clear instructions and walk users through technical solutions efficiently Escalate unresolved issues to senior support teams promptly Verify the readiness of conference rooms and support meeting setups for client visits Contribute to the knowledge base by documenting new troubleshooting procedures Follow up with users regularly to update on issue resolution status Share user feedback and suggested improvements with relevant teams Maintain organization of support processes and identify opportunities for procedural enhancements Technical Skills (By Category) Troubleshooting & Diagnostic Skills: Essential: Diagnosing hardware/software issues with Windows and Mac OS Preferred: Basic networking troubleshooting (connectivity, LAN/Wi-Fi issues) Operating Systems: Essential: Windows 7, Windows 8.1, Windows 10 Essential: Mac OS (latest and previous versions) Preferred: RedHat OS or other enterprise Linux distributions Tools & Platforms: Essential: Ticketing tools (e.g., ServiceNow, others) Preferred: Remote support platforms, diagnostic utilities Networking Concepts: Basic understanding of IP, DNS, DHCP, and network connectivity Experience Requirements Minimum of 2-4 years in a helpdesk or technical support environment Proven experience in managing Level 1 & Level 2 support tickets Hands-on experience troubleshooting desktop and laptop OS issues Experience in handling internal IT support requests in a corporate setting Knowledge of IT support best practices and ITIL fundamentals is advantageous Alternative experience: Candidates with equivalent practical experience managing end-user support in similar environments are encouraged to apply. Day-to-Day Activities Respond to support requests via phone, email, or ticketing tools promptly Troubleshoot hardware and software issues, guiding users through resolution steps Perform remote diagnostics and troubleshooting procedures Document all interactions, actions taken, and resolutions in ticket logs Coordinate with higher support levels when necessary Verify and prepare conference rooms or meeting setups before client visits Regularly update users on support progress and resolution timelines Share insights and suggestions for improving support procedures Participate in team meetings and knowledge sharing sessions Qualifications Educational background: BSc in IT, BCA, Computer Science, or relevant field Certifications: ITIL Foundation (preferred but not mandatory) Basic certifications in hardware or OS troubleshooting are advantageous Willingness to work in rotational shifts, including weekends and holidays when required Continuous learning mindset to stay updated with evolving technology support tools Professional Competencies Excellent problem-solving and troubleshooting abilities Strong organizational skills with the ability to prioritize tasks effectively Good written and verbal communication skills Customer-oriented attitude and professional demeanor Self-motivated and able to work independently Willing to adapt to shift schedules and varying workload demands Ability to collaborate effectively within a team environment
Posted 1 month ago
1.0 - 4.0 years
2 - 3 Lacs
Noida, Ghaziabad
Work from Office
Job Title Hardware and Networking Executive [L1 Support Engineer] Educational Qualification Graduate Diploma or degree in Hardware & Networking Skill Set Required Expertise in: installation or configuring desktops hardware Good in Communication Skill [Average will work] Job Role L1 Support Manage all Desktops, printers and their configuration. Manage LAN, WAN, network peripherals and security. Manage software, antivirus and their timely updates. Managing Internet service and downtime to 0% Taking weekly backups of all desktops and laptops. Maintaining weekly backup status sheet of all locations. Configuring and Maintaining CCTV cameras of all locations. Maintaining EPABX system and lines. Windows & Linux Work Experience Should have 1-2 years of experience Others Male Candidate Staying max. 45 mnts traveling time from office Should be stable in job, not someone who has been jumping jobs often. Should be honest Should be open to take additional responsibilities Marks should not be below 50% in academics. Reporting Location Ghaziabad [UPSIDC Indl. Area, Masuri Gulawathi]
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Mumbai Suburban, Boisar
Work from Office
Resolving IT support requests from employees Answering employee questions regarding computer systems Gathering and analyzing data to diagnose problems with computer systems Changing configurations, settings and permissions to fix computer issues Generating sign ins for new hires during the onboarding process Installing new software and hardware drivers and updating existing ones as needed Updating employees on the status of their service requests Logging all service requests and updating tickets as needed
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Mumbai
Work from Office
Design, configure, and support network infrastructure, ensuring reliable and secure connectivity across the organization. Troubleshoot network issues and optimize network performance.
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Hyderabad
Work from Office
Configure and maintain Juniper routers and switches. Optimize network performance and security protocols.
Posted 1 month ago
4.0 - 5.0 years
6 - 7 Lacs
Chennai
Work from Office
Design, implement, and maintain Juniper-based network solutions, focusing on routing, switching, and network performance.
Posted 1 month ago
0.0 - 2.0 years
1 - 3 Lacs
Rajahmundry, Amalapuram, Bhimavaram
Work from Office
Role & responsibilities Assist in installation, configuration, and maintenance of network switches and routers Support deployment and troubleshooting of optical fiber networks Perform basic diagnostics and resolve network connectivity issues Ensure proper routing protocols are followed for efficient data transmission Coordinate with senior engineers during fieldwork and implementation projects Maintain documentation of network configurations and changes Follow safety and technical standards during fiber handling and network setup Preferred candidate profile
Posted 1 month ago
15.0 - 20.0 years
17 - 22 Lacs
Gurugram
Work from Office
As a Technical Project Manager, you will lead the end-to-end delivery of complex IP/MPLS and cloud network projects, overseeing design, implementation, and migration activities. Youll combine deep technical expertise with strong project and stakeholder management skills to drive successful outcomes across cross-functional teams and multi-vendor environments. You have: 815+ years of industry experience, including 5+ years of hands-on design, implementation, and migration of large-scale IP/MPLS networks. Deep technical expertise in IP/MPLS architectures, BNG solutions, routing/switching protocols (BGP, OSPF, ISIS, Segment Routing), and L2/L3 VPNs (VPLS, EVPN, VxLAN). Strong hands-on experience with network troubleshooting, internetworking, and integration of IP and cloud network infrastructure. Proficiency with Linux systems (Red Hat, CentOS, Debian) and virtualization/cloud technologies like OpenStack, SDN/NFV, Linux containers. Solid project and crisis management skills, with a process-driven approach and the ability to multitask under pressure. Excellent communication and stakeholder management capabilities, with strong analytical skills to handle complex situations. It would be nice if you also had: Good understanding of Intel platform architecture, including CPU micro-architecture, memory, I/O, and virtualization advancements. Lead and Coordinate DeliverablesDrive high-quality outputs by setting performance standards and ensuring delivery excellence across teams. Act as Subject Matter ExpertServe as the go-to expert within the team or organization, offering guidance and sharing best practices. Advanced Technical TroubleshootingPerform in-depth system-level diagnostics, including tracing, debugging, and protocol analysis. Issue Resolution & CollaborationIdentify, reproduce, and escalate defects while working closely with product support for timely fixes. Handle Complex Technical ScenariosLead resolution efforts for intricate issues such as software upgrades, audits, and multi-vendor challenges. Root Cause Analysis & ReportingLead RCA activities and deliver comprehensive analysis reports to improve system stability. Early Phase Technical SupportProvide expertise during new product phases, including releases, pilots, and early-stage projects. Knowledge Management & TrainingDevelop and review technical documentation, deliver internal and customer training, and promote knowledge sharing.
Posted 1 month ago
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