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2.0 - 6.0 years

10 - 14 Lacs

Bharuch

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Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

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2.0 - 6.0 years

10 - 14 Lacs

Kolkata

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Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

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2.0 - 6.0 years

10 - 14 Lacs

Nagar, Pune

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Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

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2.0 - 6.0 years

10 - 14 Lacs

Baruipur

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Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

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2.0 - 6.0 years

10 - 14 Lacs

Bhagalpur

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Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

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4.0 - 5.0 years

1 - 5 Lacs

Mumbai, Goregaon

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Qualification : B.E/ B.Tech/ MCA/ ME/ M.Tech. Job Description : We are seeking a highly skilled Atlassian Administrator with extensive experience in JIRA and Confluence administration, project configuration, and add-on management. The ideal candidate will be responsible for end-to-end configuration, troubleshooting, training, and administration of Atlassian tools within the Yes Bank Azure-hosted environment. This includes project setup, permission schemes, issue workflows, dashboard configuration, system upgrades, license management, and more Requirement : For Administration: Complete upgrade knowledge in JIRA and Confluence. Home and Installation directory files knowledge. Excellent knowledge in logs. SSL Installation. Implementation application security based on requirement. Excellent Knowledge in Linus OS. Basic understanding on Firewall, Network troubleshooting, Azure. Basic understanding inSQL. For Project Configuration: Workflow, Issue Type, Field, Screen, Permission, Filter, Dashboard creation and management. Gather project creation requirement and configure accordingly. Excellent knowledge on JQL, Bulk Operations, Subrcription. Excellent Knowledge in CVS import. License management for both JIRA and Confuence. Confluence Space, Pages, Template, Micro, Permission and other Feature Knowlege. Excellent Knowledge at Project Admin and System Admin for both JIRA and Confluence. Complete troubleshooting knowledge in Atlassian tools. Must have Skills: JIRA configuration and administrative task. Co-ordinate between business, IT and Vendor. Create/ modify workflows if needed. Create project, update guidelines, policy and closely monitor the same. Good to have Skills : Confluence understanding and mapping to JIRA

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0.0 years

1 - 3 Lacs

Chennai

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Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving and multitasking skills Configure desktop and laptop Basic server Knowledge 2014 to 2024 batch can apply

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1.0 - 2.0 years

2 - 2 Lacs

Pune

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Urgently Required Hardware and Networking Engineer for Hinjawadi Location. Exp-1 to 2 Years Interested candidates can apply on gaurav.mulay@sodexo.com Contact-8149665207

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2.0 - 5.0 years

2 - 3 Lacs

Kota

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We are seeking a technically proficient and proactive IT Support Executive to manage and resolve hardware, networking, and surveillance system issues. The ideal candidate will be responsible for maintaining systems and servers across all company locations, ensuring smooth, secure, and reliable IT operations. Roles and Responsibilities: Troubleshoot and resolve hardware-related issues including desktops, laptops, printers, and other peripherals. Manage and maintain network infrastructure, including diagnosing and resolving LAN/WAN issues, ensuring stable and secure connectivity. Install, configure, and maintain CCTV and surveillance systems across all company premises. Perform regular maintenance on servers and systems including OS updates, patch management, performance monitoring, and data backups. Monitor IT infrastructure performance and respond to system alerts and issues proactively. Maintain accurate documentation of all support activities, system configurations, and IT asset inventories. Coordinate with third-party vendors and service providers for issue resolution and hardware/software procurement. Ensure adherence to IT security protocols and data protection policies. Provide remote and on-site support to different office locations as required. Key Skills Required: Strong knowledge of hardware troubleshooting and repair. Hands-on experience with LAN/WAN, routers, switches, and firewalls. Working knowledge of Windows/Linux server environments and system administration. Experience in setting up and maintaining CCTV and surveillance systems. Excellent problem-solving abilities and communication skills. Ability to manage IT operations across geographically dispersed locations. Familiarity with remote support tools and IT ticketing systems. Qualifications: Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum 2 years of experience in IT support or a similar technical role. Industry certifications such as CompTIA A+, Network+, or equivalent are a strong advantage.

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0.0 years

1 - 2 Lacs

Chennai

Work from Office

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

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1.0 - 5.0 years

1 - 2 Lacs

Chennai

Work from Office

Technical Skills: Strong knowledge of computer hardware components, operating systems (Windows, Linux), networking protocols (TCP/IP), and hardware troubleshooting techniques.

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3.0 - 8.0 years

5 - 15 Lacs

Guwahati

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Role Description The Service Desk Engineer will serve as the primary point of contact for users facing IT issues, providing 24/7 support. This role involves diagnosing and resolving technical problems, delivering prompt customer assistance, and ensuring adherence to service quality standards. The engineer will utilize various tools to manage tickets, document resolutions, and consistently strive to maintain high user satisfaction. Key Skills & Competencies Open to work in 24*7 shift environment. Receive, log, categorize and manage technical requests from the users via telephone, email, or a helpdesk system. Monitoring alerts - Performance, health, and security of computing systems, networks, and services to ensure they operate efficiently and securely (Performance Monitoring, Health and Availability Monitoring, Security Monitoring, Network Monitoring, Application Monitoring, Log Analysis, Alerting and Notification). Provide first-level resolutions to customer issue and promptly escalate unresolved queries to the next level of support. Take ownership of severity incidents and service requests ensuring response time, resolution, coordination, and resolution with the appropriate business teams. Manage and log all service requests (SR) from users via various channels (phone, email, portal). Categorize and prioritize service requests based on predefined criteria as per defined SLAs. Provide first-line investigation and diagnosis. Resolve those issues upon first contact when possible or escalate to higher-level support when necessary. Ensuring all faults are progressed & cleared within SLA as per defined targets and CSAT. Monitor the performance of IT services and contribute to reports on service desk performance and user satisfaction. Identify recurring problems and contribute to their resolution. Suggest improvements to the service desk process. Key Skills and Competencies Familiar with working on Windows, Linux, Networking & Cloud technologies. Good command in Microsoft Excel and PowerPoint for reporting and presentations. Excellent English communication and customer handling skills. Proficiency in IT Service Management tools. Knowledge of ITIL practices and methodologies. Experience 4 Yrs. – 6 Yrs. Qualifications B. Tech (Electronics, IT, or CS) Preferred, BCA or MCA

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1.0 - 6.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Role & responsibilities Provide international customer service through voice support Offer technical support to customers (Network Troubleshooting) Demonstrate strong communication skills Qualifications: Graduate with 18 months of international voice process experience. Pay range and compensation Package: The salary range for this position is 3.6LPA to 5 LPA Contact Details: Share your CV in PDF format at rishika.mukherjee@Techmahindra.com Contact Person: Rishika Mukherjee - 8826106205 DIRECTLY REACHOUT TO ME FOR VIRTUAL ROUNDS ON THE GIVEN NUMBER - 8826106205, 8826923749. Job description: Company: Tech Mahindra Position: International customer services voice process (technical support) Location - Noida sector 60 Work from office only. Work schedule - 5 days working, rotational shifts & week Offs. NEED IMMEDIATE JOINERS ONLY (MAX WE CAN TAKE 15 DAYS OF NOTICE PERIOD), SO, CANDIDATES WITH IMMEDIATE JOINING CAN APPLY ONLY. Candidate with prior experience in technical support (telecom / networking / network troubleshooting) will give an add-on advantage. Candidates should have excellent communication skills. Should have good technical knowledge on DNS, DHCP, IP, TCP, Switches, ISP, router, modem, networking Concept but candidates should be having inbound calling experience.

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0.0 - 1.0 years

1 - 3 Lacs

Noida

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Job Description **ENGLISH COMMUNICATION MANDATORY** Technical Skills Required: • 6 months to 1-year hands-on experience as a Linux Admin • Experience with Linux servers (RHEL) in virtualized environments • Scripting knowledge (Bash, Shell, etc.) • Installing, configuring & maintaining services (Bind, Apache, Oracle, NGINX, etc.) • Familiarity with load balancing, firewalls & infrastructure tools (iptables, HAProxy, IPVS) • Knowledge of virtualization (vSphere), networking (servers/switches), and frameworks like Apache Tomcat, Oracle Java, PHP • Experience with MySQL and infrastructure performance tuning • Monitoring, automation, and configuration management expertise Process & Soft Skills: • Willing to work in shifts (6-day work week) • Strong communication skills (English & Hindi) • Good documentation and reporting skills • High attention to detail • Team player shares knowledge, supports collaboration • Professional conduct when dealing with clients or at client sites

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2.0 - 5.0 years

4 - 7 Lacs

Chennai

Work from Office

CCNA Global Certification from CISCO ( Network ) with min 2 Year experience is must Provide prompt and accurate information to address customer inquiries related to network issues. -5 days working ( US shift timings ) -2 way cab facility. Required Candidate profile Minimum Graduation along with 2+yrs exp in network & technical support Should be comfortable with Rotational US Shifts (5 Days working) Call / What's app HR - Dharshana 9121280921.

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2.0 - 7.0 years

2 - 3 Lacs

Chennai

Work from Office

Dear Candidates, We are seeking a skilled and motivated Layer-2 Technical Deployment Engineer with a minimum of 2 years of hands-on experience in networking, switches, firewalls, wireless access points (WAP), servers, storage, operating systems, and Active Directory . The ideal candidate will be responsible for deploying, configuring, and troubleshooting IT infrastructure solutions, ensuring seamless integration with existing environments while maintaining high standards of performance and security. Key Responsibilities: 1. Network Deployment & Configuration : Install, configure, and maintain Layer-2 and Layer-3 network switches and routers. Configure VLANs, trunking, and port security on switches. Optimize network performance by conducting regular analysis and troubleshooting. 2. Firewall & Security Implementation : Deploy and configure firewalls for securing network perimeters. Apply and manage access control lists (ACLs) and VPN configurations. 3. Wireless Access Points (WAP) : Set up, configure, and optimize wireless access points for stable and secure connectivity. Perform site surveys and troubleshooting for wireless networks. 4. Servers & Storage : Install and configure physical and virtual servers, including Windows and Linux-based environments. Set up and manage storage solutions such as SAN and NAS. Perform server monitoring, patching, and backup configurations. 5. Operating Systems : Install, configure, and troubleshoot Windows and Linux operating systems. Apply updates and ensure compliance with security policies. 6. Active Directory Management : Configure and manage Active Directory (AD) services, including user account management, Group Policy, and domain trusts. Maintain AD security and resolve any directory-related issues. 7. Technical Documentation & Reporting : Create and maintain deployment, configuration, and troubleshooting documentation. Provide timely status updates to stakeholders during deployment projects. 8. Client Interaction : Work closely with clients to understand requirements and provide technical solutions. Offer post-deployment support and training when necessary. 9. Collaboration & Teamwork : Collaborate with cross-functional teams, including pre-sales, project managers, and technical support teams. Participate in technical discussions and contribute to knowledge sharing. Required Skills & Qualifications: 1. Technical Expertise : Strong understanding of Layer-2 and Layer-3 networking concepts, including VLANs, STP, and routing protocols. Hands-on experience with switches (Cisco, HP, or equivalent), firewalls (Fortinet, Palo Alto, or similar), and wireless access points. Familiarity with server and storage hardware, operating systems, and virtualization platforms. 2. Certifications (Preferred) : CCNA or equivalent certification in networking. CompTIA Network+ or Security+. Microsoft certifications like MCSA or Azure Fundamentals. Contact Details: Kindly forward your profile careers@layots.com

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0.0 - 5.0 years

3 - 8 Lacs

Pune

Work from Office

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS We do have openings for Freshers and Experienced for Technical Support ( Hardware Networking ) Strong Technical knowledge is must like BIOS , POST , Hardware Components , O365 Work Location - Pune Freshers are also welcome or up to 1 year of tech support experience 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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2.0 - 3.0 years

2 - 3 Lacs

Gurugram

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Responsibilities: * Design, implement, and maintain network infrastructure using Cisco routers and switches. * Configure firewalls, VPNs, and alarm systems, Speaker installation, CCTV install for security and connectivity.

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1.0 - 3.0 years

3 - 4 Lacs

Hazira

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Responsibilities: * Manage IT infrastructure & security * Ensure software updates & compliance * Oversee hardware maintenance & config * Troubleshoot network issues promptly Provident fund Free meal

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5.0 - 10.0 years

7 - 8 Lacs

Bengaluru

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Title: Associate System Administrator Location : Bangalore Education : Any Degree Roles and Responsibilities: You will be reporting to Manager and work on the tasks assigned. You will be responsible for configuring, projects, documentation, and performance tuning, monitoring, troubleshooting, laptops, desktops. Ensure you meet the deadlines and the SLAs. You will serve as the first point of escalation for the users. Prepare and update documents for the customer tasks whenever required. Document all the issues and their solutions for future references. You are expected to book 9 hours (shift timing) per day which includes both customer billable and internal non-billable hours. Bring highly complex and highly sensitive issue into notice of the manager. Must Have: Needs to have at least 5 years of experience on desktop, laptops hardware/ software troubleshooting. Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required. Willing to work extended hours for supporting projects and troubleshooting issues. Must have the strong communication skills to deal directly with business and development teams. Must have strong technical skills to manage and take ownership of technical projects without any assistance. Expert in Troubleshooting any kind of issue. Proficient solving problems hardware problems with desktops, laptops. Proficient with MS Windows 10, 11, MS Office 365, Active Directory. Knowledge on Active Directory, ServiceNow, Asset management, network troubleshooting. Must be proactive and self-motivated, and not wait for direction. Must be easily understood and possess excellent English communication skills, both verbal and writing skills.

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2.0 - 3.0 years

2 - 3 Lacs

Bhilai, Bilaspur, Raipur

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ERP/SAP Data Handling Programming & Automation Support Understand, debug, and support scripts in languages like JavaScript or Python. Basic IT Support (Hardware/Software) Troubleshoot issues with printers, desktops Prepare MIS reports

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0.0 years

1 - 2 Lacs

Chennai

Work from Office

Troubleshooting Network connectivity in a LAN/WAN environment Configure desktop and laptop Networking Concepts Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Required Candidate profile Knowledge of network troubleshooting,Ethernet and IP configuration Knowledge in DNS,DHCP Active Directory Basic server Knowledge Switches and Routers 2014 to 2024 batch can apply Male candidates only

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2.0 - 5.0 years

2 - 2 Lacs

Chennai

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Provide technical support for both hardware and software issues our users encounter Manage the configuration and operation of client-based computer operating systems Monitor the system daily and respond immediately to security or usability concerns Create and verify backups of data Respond to and resolve help desk requests Upgrade systems and processes as required for enhanced functionality and security issue resolution Administrate infrastructure, including firewalls, databases, malware protection software and other processes Review application logs Install and test computer-related equipment For further clarifications feel free to contact Shemial Kumar - HR 8189959313

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2.0 - 7.0 years

2 - 5 Lacs

Mohali

Work from Office

Key Responsibilities: Network Administration: Design, deploy, and maintain LAN/WAN infrastructure and VPN solutions. Configure and troubleshoot routers, switches, and wireless access points (Cisco). Monitor network performance and ensure high availability and performance. Firewall and Security: Configure, manage, and monitor firewalls (e.g., Palo Alto). Manage security policies, NAT rules, and VPN tunnels. Analyze firewall logs and perform regular security audits. Ensure firewall redundancy and high availability. Cybersecurity and Compliance: Monitor security breaches and respond to incidents. Implement endpoint protection, anti-malware, and data loss prevention solutions. Conduct regular vulnerability assessments and coordinate penetration tests. Collaboration & Support: Work closely with system administrators and IT support teams. Provide L2/L3 support for network and security-related issues. Participate in disaster recovery and business continuity planning. Train staff on network and security best practices when needed. Required Qualifications: Bachelors degree in computer science, Information Technology, or related field. Professional certifications such as CCNA/CCNP , PCNSA/PCNSE , CompTIA Security+ . Hands-on experience with enterprise-grade firewall systems. Strong knowledge of IP routing, VLANs, VPNs (IPSec/SSL), DNS, DHCP, and 802.1x. Familiarity with SIEM, IDS/IPS, and endpoint protection platforms.

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1.0 - 4.0 years

4 - 4 Lacs

Bangalore/ Bengaluru

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We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -32k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9901777673 / 6364808230 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

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