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8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
Req ID: 298174 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Director to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). As a Network Voice Manager that enjoy solving problems, you will have strong Voice and network troubleshooting skills, drive to ensure robust network voice performance, and support secure communications with a high number of connected customers. You would manage a team of approximately 25 Resources globally. As part of Network Voice Team, the candidate's responsibilities will include day to day hands on network voice operations management, service management, change management etc., participation in on call rotations, create and maintain documentation. Insightful knowledge in Unified Communications and Contact Center planning & implementation (Cisco, Genesys, Nice Cxone, Ring Central), Support, site management, configuration of at least one of the vendors UC/CC product line. Conversant in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex issues. Must Possess exemplary communication (Written and Orally) , analytical and problem-solving skills. Comfort in interacting with people across hierarchical levels in an organization and globally for smooth project execution. Core Competencies: Strong Technical skills in Contact Center and Unified Communications in atleast one of the vendors ( Cisco, Genesys, Ring Central, Nice CX) Strong relationship management skills. Build & sustain strong customer relationship at the senior level with sound influencing & negotiation skills. Excellent team collaboration, team motivation and relationship management skills Excellent leadership skills of both projects and people. Manage Shift Roasters for Support teams Define ways to improve operations through system optimization, Automations and see for ways how to reduce human efforts. Direct management and leadership of entire team including hiring, compensation, retention, KPI and performance management. Develop and execute mitigation plans for areas of non-performance. Manage relationship and serve as primary contact between multiple teams. Develop, implement, and maintain policies, processes, procedures, workflows for all ITSM functions. Lead Service Improvement Programs (SIPs) and Continuous Improvement Programs (CIPs) if required. Establishing enduring relationships with key stakeholders in customer environment and establish highest level of customer satisfaction. Partner with the Client Executive to meet the account objectives and meet client scorecard expectations for delivery. Oversee daily team meetings to set daily actions and follow up on same. Work closely with Client Account Directors on executing account strategies for account growth. Report recruiting activity and elevate any issues to account stakeholders and CORE leadership. Managing and motivating the team members - including career development, mentoring and performance management Work with Team on ongoing technical / process training issues, ensuring all should be tracked and resolved on time. Actively engaged with offshore NOC team. Taking responsibility for driving on going outages and operational issues to get them resolved quickly. Working with team to get the Standard operational documents updated on shared portal to be followed by Team members and for Process Adherence. Responsible for Risk/Issues management, Communications Management, Stakeholders management, Scope management, Time/schedule management. Updating of On-Boarding Documents based on Operational Process Changes. Ensuring onboarding process been followed for new team member Manage internal technical / process audits which in turn help to manage performance matrix of team. Meetings with other Teams for discussing escalations among the different Teams and coming out with the best practices to avoid the escalations coming further among the Teams Conducting knowledge session among different Teams for knowledge Transfer on Processes used to support the Account in case of any change of Processes Govern overall project requirements for successful closure with lessons learnt from past while project is in transit. Pursuing Team members for initiatives like Peer review process to avoid getting escalations. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ,
Posted 1 month ago
1.0 - 6.0 years
3 - 3 Lacs
Gurugram
Work from Office
Hiring: International Voice Process Telecom Support (International BPO) Location: Gurugram (Work from Office) Shift Timings: Night Rotational Shifts (24x7) Working Days: 5 Days a Week | 2 Rotational Offs Transport: 2-Way Cab Facility Provided Joining: Only Immediate Joiners Will Be Considered Eligibility Criteria: Experience: Minimum 6 months in International Voice Customer Support Qualification (for experienced): Undergraduate or Graduate Graduate Freshers with excellent English communication skills are also eligible Key Skills Required: Tech Support and Inbound Call Management Strong understanding of CSAT, AHT, and other BPO performance metrics Excellent verbal communication in English Ability to perform under pressure and meet targets Salary: 3 to 3.36 LPA Contact for Further Details: HR Zanib : 9251688430
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Responsibilities: Configure switches & routers Troubleshoot internet issues Monitor networks for performance & security Maintain LAN, VLAN & firewall configurations Provide network support to clients Cafeteria Travel allowance
Posted 1 month ago
3.0 - 6.0 years
4 - 7 Lacs
Mumbai
Work from Office
Life on the team Its an exciting opportunity for Technical Analyst role in Computacenters dynamic and rapidly expanding our Team. You will bring your knowledge and deliver the quality of services to our customers across the globe and will help us to shape the team. Youll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. What youll do Reliable operation of Ticket-, Ordering- and planning-Tools (SNOW, BMC Remedy, SAP-ERP, Blue Martini), based on training provided Quality check and processing of incoming requests and incidents/SWAP (e-mails, phones or any other agreed channel) via ticket tools according to agreed KPIs (SLA/OLA) based on predefined Standard Operating Procedures Ensure to keep the agreed KPIs (SLA/ OLA) Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements including device imaging, IMAC support. Knowledge of standard software: Windows, Office, O365, Google Suite Document and reports on work completed to ensure compliance with Company and Customer Procedures. Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met Maintain and improve customer satisfaction by providing consistent customer experience Monitor all tickets and assist with escalations in line with company processes to ensure customer demands are met Provide active assistance with Knowledge base maintenance and improvement Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization Manage incidents and request tickets via assigned queue in customers ITSM system (BMC Remedy) Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Maintain asset inventory in the client tool and documentation. What youll need Minimum 3+ years of relevant experience is required for Technical Analyst position Fluent in English and in any other relevant support language (if second language is required) Proven experience with Customer service and confidence in communication with internal and external customers Advanced understanding of IT support and IT Service Management Tools and SAP SLA and OLA orientated and can prioritize on urgency and requirements Experience of relevant business systems e.g. SAP, ITSM, SNOW Working knowledge of Windows, Office O365, Google Suite Good interpersonal, literacy and numeracy skills Works under supervision, team player, able to learn new tasks/areas quickly and willing to progress Able to follow instructions and procedures Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Demonstrates customer service abilities with Routine administrative skills Good communication skills Independent, result-oriented and structured work under pressure Analytical skills to analyze data India logistics management experience experienced with Delivery Challan and eWay bill generation for movement of goods Excellent coordinating skills with vendors About us With over 20,000 employees across the globe, we work at the heart of digitization, advising organizations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the worlds greatest organizations, driving digital transformation, and enabling people and their businesses.
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Pune
Work from Office
Job Posting Title: IT Assistant - Intern for ICT Support Organization. Work Location: Pune, India Your Role and responsibilities: Provide first level contact and convey resolutions to customer issues & escalate unresolved queries to the next level of support. Monitoring and maintaining local inventory of hardware & software. Need good time management, solid communication skills, and quick response. Excellent organizational, and support case management skills. Successful communicator at all levels using all media, with excellent interpersonal skills. a) Laptop preparation for new joiners, webshop assignments, manage and maintain inventory b) Work on Level 1 tasks for Service Center c) Work on Level 1 tasks for Application Lifecycle Management tickets d) Assist with townhall arrangements e) Work on requests for door access Work within Global Service Center team and get local flavor as well. Excellent written & verbal communication are a must. Readiness to work in flexible/rotational shifts. Readiness to work in rotational 24x7 support hours. Needs to be an excellent team player with positive attitude at work. Demonstrate good attitude / discipline at the workplace Respond promptly to support tickets and service requests, ensuring timely resolution and maintaining high levels of customer satisfaction. Hardware experience preferred - Experience with troubleshooting and resolving issues related to Hardware and Software. Knowledge of PC hardware both Desktops & Laptops. - Working knowledge of networking and connectivity. Software & OS - Provide first and second-level technical support to end-users on various IT issues, including but not limited to Windows 11, Office 365 applications, basic VMware topics, Outlook, Active Directory & mobile devices. Ability to diagnose and troubleshoot basic technical issues, familiarity with remote desktop applications, help desk and ticketing software. Related certifications will be an added advantage. Excellent communications skills and the ability to communicate effectively at all levels both within and outside the organization.
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Prior exp working in a NOC Basic Windows Server,Linux,Network,Backup,storage Good incident management skills. Basic understanding of networking (IP addressing,routing,switching) Familiarity with Windows Server (user management, basic troubleshooting)Entry-level IT support experience (0-2 years) preferred. Relevant certifications such as CCNA, RHCSA, or MCSA are desirable. Exposure to Linux commands and system operations.
Posted 1 month ago
6.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Prior exp working in a NOC Basic Windows Server,Linux,Network,Backup,storage Good incident management skills. Basic understanding of networking (IP addressing,routing,switching) Familiarity with Windows Server (user management, basic troubleshooting)Entry-level IT support experience (0-2 years) preferred. Relevant certifications such as CCNA, RHCSA, or MCSA are desirable. Exposure to Linux commands and system operations.
Posted 1 month ago
0.0 years
1 - 3 Lacs
Chennai
Work from Office
Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Excellent problem solving and multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge 2014 to 2024 batch can apply Male candidates only
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad
Hybrid
Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.sahoo@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories (Good experience on system troubleshooting, office 365 troubleshooting, Active directory, networking, OS- windows 10 troubleshooting) Virtual Interview with 3 rounds Note: Kindly share your CV on the below mentioned details if your profile is match Experience: Ctc: Exp ctc: Notice period: Thanks & Regards Sahil Sahoo Executive- Talent Acquisition Whatsapp No:- +91-7978743691 sahil.s@dynpro.in Dynpro India Pvt Ltd
Posted 1 month ago
8.0 - 11.0 years
5 - 14 Lacs
Bengaluru
Work from Office
Job Title: Network & Systems Administrator Job Level: Individual Contributor Experience: 8-11 years Primary Skills: Windows System Administration, Network Administration Secondary Skills: HTTP, SSL/TLS, SOAP, Cloud Knowledge POSITION SUMMARY: The Technology Support Specialist is responsible for providing IT and Security support related to computer systems, hardware, and software to the Securonix global staff. This role is integral to the continued operations of the company by ensuring that our employees have the technology and tools functioning as needed to perform their job duties in a secure fashion. POSITION RESPONSIBILITIES: Perform administration and internal support of PCs, laptops, mobile devices, printers, servers, and other related equipment located on-site and in satellite offices. Respond to telephone calls, emails and help ticket requests for technical support. Identify, research, and resolve technical problems with timely resolution and follow-up. Diagnose requests to determine level of technical assistance required; if unable to resolve problem, escalate the request to the proper resource Provision and deprovision process of user accounts, system access, and overall directory service management Monitor and maintain technology to ensure maximum access and efficient operations. Assist with security operations and compliance initiatives. Assist with managing internal and external vulnerability scanning and penetration testing. Assist in creating and maintaining security policies, procedures, and standards documentation. Ensure software and firmware patching is scheduled and performed on a regular basis. Monitor vulnerability tracking services for new security alerts, vulnerabilities, and exposures for internal and production systems. Notify IT staff of new vulnerabilities and coordinates the installation of security patches. Monitor logs on a regular basis and creates security reports based on that information as needed. Supports ongoing security efforts by coordinating the remediation of security vulnerabilities. Assist with planning and implementing future software and hardware upgrades. Complete security and compliance assessments and questionnaires as required by our clients. Conduct security and compliance assessments of our vendors. REQUIRED SKILLS: Bachelors degree in computer science, Computer Engineering, Network Security, Information Security, Information Technology or equivalent work experience. Minimum of 3-4 years working as a Windows System Administrator, Network Administrator, Security Analyst or similar role. Minimum of 1 year customer service experience in a fast-paced help desk or customer contact environment. Advanced knowledge in Directory Services, DNS, Group Policy, and DHCP Expertise in computer hardware and software systems and programs including but not limited to emails, industry specific software, telecommunications, video conferencing systems and software, AV equipment, computer networks, network administration and network installation. Intermediate understanding of HTTP, SSL/TLS, SOAP, and reverse proxies Basic understanding of a cloud environment and infrastructure (AWS, Azure, Google Cloud, etc.) Basic understanding of Security Information & Event Management (SIEM) concepts and functionality Intermediate incident response experience Basic experience with configuration and troubleshooting of network switches, routers, and firewalls. Knowledge of networking including TCP/IP Basic understanding of routing Troubleshoot technical issues. Physically set up workstations for new employees including new CPU's, monitors and related components (i.e., keyboards, mouse, speakers, webcam, etc.) Ability to work independently, analyse data, take and recommend appropriate actions with minimal supervision. Superior analytical, organizational and problem-solving abilities Excellent written and oral communication skills Must work flexible hours, including late nights and weekends, Prioritize multiple "High Priority" request for most efficient operations, Ability to remain patient and professional when faced with difficult situations,
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Chennai, Bengaluru
Work from Office
Job Title: Technical Support Executive International Voice Process Location: Chennai (Work from Office) Salary: 3.0 – 3.5 LPA Experience: 6 Months to 1 Year in International Technical Support (Voice) Shift: Rotational shifts (including night shifts and rotational week offs) 24/7 support environment Job Description: We are looking for a motivated and technically skilled individual to join our International Technical Support team in Chennai. The role involves handling voice-based technical queries from international customers, diagnosing and resolving hardware, software, and basic networking issues. You will play a critical role in delivering excellent customer service while resolving technical concerns quickly and efficiently. Key Responsibilities: Handle inbound calls from international customers (US/UK) regarding technical issues. Provide first-level troubleshooting for: Operating systems (Windows/macOS) Internet and Wi-Fi connectivity issues Email setup/configuration (Outlook, Gmail, etc.) Software installation, updates, and basic application errors Peripheral device issues (printers, webcams, headsets) Use remote desktop tools (TeamViewer, AnyDesk) to assist customers. Log customer issues in ticketing systems like Zendesk or Freshdesk. Escalate unresolved problems to higher-level support when necessary. Ensure high levels of customer satisfaction and adhere to quality metrics. Required Skills: Strong spoken English with a neutral/global accent. Excellent technical troubleshooting ability (hardware/software/networking). Familiarity with common operating systems and internet troubleshooting. Basic understanding of DNS, IP configuration, and email protocols (POP/IMAP). Experience with remote support and ticketing tools. Eligibility Criteria: 6 months to 1 year of experience in an international technical voice process. Graduation or Diploma (any stream; technical background preferred). Willingness to work in rotational shifts, including nights and weekends. Tools & Technologies: Remote Tools: TeamViewer, AnyDesk Ticketing Tools: Zendesk, Freshdesk, ServiceNow Troubleshooting Commands: ipconfig, ping, tracert (basic level) Career Growth Path: Senior Technical Support Associate Quality Analyst / Process Trainer Team Leader / SME Internal IT Support please share your CV : kaveri.pattar@winborn.in monisha.vishwanath@winborn.in call :8951310412 /9663810229
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Solan
Work from Office
Skills Required: Knowledge of TCP/IP, DNS, DHCP, SNMP, routing, and switching Experience with NMS and ITSM tools Strong problem-solving and organizational abilities Ability to manage shift work and prioritize tasks
Posted 1 month ago
8.0 - 13.0 years
4 - 7 Lacs
Ahmedabad
Work from Office
Installing and configuring new software and hardware Setting up user accounts, permissions and passwords to allow access to the network Install, configure and maintain network services, equipment’s and devices CCTV and Outlook troubleshooting
Posted 1 month ago
2.0 - 5.0 years
1 - 3 Lacs
Chennai, Bengaluru
Work from Office
Role & responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LANs, install new devices, and maintain existing infrastructure. Perform onsite visits for equipment installation, maintenance, and repair. Collaborate with other teams to resolve complex technical issues. Ensure timely resolution of customer complaints through effective communication. Preferred candidate profile 2-5 years of experience in desktop engineering or related field. Strong knowledge of hardware networking (LAN configuration) and network troubleshooting. Proficiency in installing operating systems (Windows), configuring Outlook email clients, and basic computer setup.
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Pune, Gurugram, Bengaluru
Work from Office
Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Gurgaon, Bangalore, Pune Required Candidate profile Fresher Graduate Only with Good English Must have Knoweldge Good Technical Knowledge :- Hardware / Desktop / Windows Support Share ur CV - tscv2708@gmail.com HR Jessica - 7389372021
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Pune, Gurugram, Bengaluru
Work from Office
Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Gurgaon, Bangalore, Pune Required Candidate profile Fresher Graduate Only with Good English Must have Knoweldge Good Technical Knowledge :- Hardware / Desktop / Windows Support Share ur CV - tscv2708@gmail.com HR Jessica - 7389372021
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
Key Accountabilities: To provide maintenance of the computer desktop, server environment by analysing requirements, resolving problems, Network Problem, Email related problem and maintenance Manage user accounts, permissions, and access control within Active Directory. Provide day to day support in a O365 & Active Directory environment along with supporting assigned systems and installing applications. Installing Hardware and Software solutions, and supporting the Team Responsible for administration and internal support of PCs, printers, servers, and related equipment. Tasks include user support, license tracking, and performing PC maintenance, upgrades and configurations. Will have end to end accountability of internal calls/overflow, operational transactions, resolutions of the issues during shift and shall be responsible to continuously improve the Efficiency and Excellence of our Engineering Team. Any other duties as may be reasonably requested from time to time by your Reporting Officer Requirements Experience and Skills Required: Experience Range -2 to 4 Years B.E./BTech Graduate. Proficiency in network troubleshooting (TCP/IP, LAN/WAN, Firewall, VPN). Basic networking knowledge (Active Directory, DNS, DHCP). Strong knowledge of Windows OS and server administration. Basic Administration and maintenance of O365 email service. Basic Administration and maintenance of NAS Backup Solutions. Ability to find solutions or information regarding technical issues. Excellent interpersonal skills. Excellent communication and documentation skills. Should be conversant with quickly changing technologies Familiar with different Software and office automation products.,
Posted 1 month ago
5.0 - 10.0 years
50 - 55 Lacs
Bengaluru
Work from Office
Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 5 years of experience in program management. 5 years of experience in network capacity planning, internet infrastructure, deployment planning or network protocols and network troubleshooting Preferred qualifications: 5 years of experience managing cross-functional or cross-team projects. Experience with SQL, data analysis, automation, workflow systems. Ability to design and facilitate the implementation of large-scale networking data centers. About the job A problem isn t truly solved until it s solved for all. That s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Manage multiple network projects with engaging priorities while ensuring timelines are met. Collaborate with stakeholders to define the scope, objectives, and deliverables of edge capacity delivery projects to support growth and performance requirements. Identify, assess, and manage risks specific to edge capacity delivery, such as hardware delays, site access issues, power constraints, and potential disruptions during upgrades. Identify and implement opportunities to optimize costs while maintaining or improving network performance. Manage and drive the execution of projects, ensuring tasks are completed on time, within budget, and to the required quality.
Posted 1 month ago
2.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
About the Role: We are seeking a detail-oriented and proactive Administrator - L1 to support our office operations and ensure smooth functioning of daily administrative activities. The ideal candidate will have 2 to 5 years of relevant experience, strong organizational skills, and the ability to handle multiple tasks efficiently in a fast-paced environment. Key Responsibilities: Manage day-to-day office operations, including coordinating office supplies, equipment maintenance, and facility management. Serve as the primary point of contact for internal staff and external vendors for administrative matters. Maintain records and documentation such as attendance logs, staff leaves, and office files ensuring accuracy and confidentiality. Support travel and accommodation arrangements for employees and visitors. Assist in scheduling meetings, preparing agendas, and taking minutes when required. Handle correspondence via email, phone calls, and in-person requests professionally and promptly. Support finance-related activities such as invoice processing, expense reporting, and basic budgeting assistance. Facilitate onboarding processes by preparing necessary documentation and coordinating with relevant departments. Coordinate with IT support for hardware/software troubleshooting and ensuring smooth technical operations. Implement office policies and procedures to improve operational efficiency. Maintain a clean, organized, and professional office environment. Assist with event coordination and logistics for company meetings, workshops, and training sessions. Qualifications & Skills: Bachelors degree in Business Administration, Management, or related field preferred. 2 to 5 years of experience in office administration or similar roles. Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational, multitasking, and time-management skills. Excellent verbal and written communication skills. Ability to work independently as well as part of a team. Attention to detail and a problem-solving attitude. Familiarity with office management software and systems is a plus. Professional demeanor with the ability to maintain confidentiality. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A dynamic and supportive work environment.
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai, Coimbatore
Work from Office
Job Description: Solid understanding of the OSI or TCP/IP model. Expert knowledge of networking concepts and protocols such as TCP/IP, DHCP, UDP, IPv4, 802.11, QoS, DNS, SNMP. Monitor network performance and ensure system availability and reliability. Provide first-level troubleshooting for network issues such as connectivity problems, device malfunctions, and basic configuration issues. Log, track, and resolve network incidents, ensuring all incidents are documented and addressed within SLAs. Collaborate with senior engineers to resolve complex network issues Troubleshooting and resolving network issues, including hardware and software problems. Exposure to SonicWALL NSA 3600, NSA 2650, TZ570, NSv200, Fortinet 100F, 60F, Sophos XGS135, XGS87, XGS136 Design, support, install, and maintain local area network and wide area network. Strong understanding of troubleshooting knowledge i.e. Monitor, tcpdump, Wireshark. Configure URL filtering, IPS/IDS, Application filtering, port forwarding, policy restriction in the firewall. Strong knowledge in IPSec VPN, SSL VPN, L2TP, PPTP vpn. Internet connection setup based on the customer requirement and migration. Job Skills: Good Communication Skills. Malayalam Speaking candidates preferred Preferred qualifications: Bachelors degree in computer science, Information Technology
Posted 1 month ago
3.0 - 7.0 years
8 - 10 Lacs
Mohali
Work from Office
Position Purpose: IT Desktop Support Engineer The Specialist IT Desktop Support works within the Everise Information Technology team in providing all levels of IT desktop support. The Specialist works closely with and provides support to the Everise Corporate Technology team members and their customers. Job Requirements: • Administration of Windows-based applications of basic principles, theories, and concepts • Administration of Exchange, remote access technologies, Microsoft Active Directory domain administration, and support, including user/policy account creation, permissions allocation, creating file and print shares • User desktop management with a working knowledge of system patch practices and imaging • Working knowledge of Microsoft Networking principles such as DNS, WINS, DHCP • Working knowledge of Cisco based routing and switching• IT Support to provide 24x7 on call production support Qualifications: • Bachelor’s degree in Computer Science from a four-year college or university with two to four years of related experience in IT with a focus on desktop support and management or equivalent combination of education and experience • Desired certifications include but not limited to A+ Certification, MCSE • Ability to manage multiple projects, activities, and tasks simultaneously • Ability to work off-hours as required • Management experience a plus • Must have the personal communication and presentation skills that will represent the company professionally to outside agencies, financial institutions, business partners, employees, and customers
Posted 1 month ago
0.0 - 1.0 years
1 - 1 Lacs
Amritsar
Work from Office
Responsible for Installation, Troubleshooting &Maintenance of Systems. (OS install / Backup / Imaging etc.) Responsible for resolving issues for both Hardware and Networking Responsible for data management on day-to-day activity At multiple locations Travel allowance Food allowance
Posted 1 month ago
2.0 - 4.0 years
16 - 17 Lacs
Bengaluru
Work from Office
. Minimum Qualifications: BS degree in Computer Science or equivalent experience Years of experience - 2 to 4 yrs Expert knowledge on Layer 2 and Layer 3 technologies by either validating or deploying related networking products Deep understanding on Clos based Data Center networks architecture :3-stage and 5-stage and Data Center Interconnect (DCI) Excellent understanding of protocols used in Data Center networks such as ZTP, EVPN-VXLAN, BGP Proficient in Class of Service and DCQCN that gets heavily used in AI-ML Based Clos Networks Expert knowledge on Python programming Deep understanding of software, networking, and system concepts, including Linux internals, distributed system concepts and network troubleshooting tools Excellent interpersonal and communication skills with a proven ability to develop and maintain effective relationships. Strong problem solving and decision-making skills
Posted 1 month ago
5.0 - 7.0 years
22 - 27 Lacs
Bengaluru
Work from Office
. Minimum Qualifications: BS degree in Computer Science or equivalent experience Years of experience - 5 to 7 yrs Expert knowledge on Layer 2 and Layer 3 technologies by either validating or deploying related networking products Deep understanding on Clos based Data Center networks architecture :3-stage and 5-stage and Data Center Interconnect (DCI) Excellent understanding of protocols used in Data Center networks such as ZTP, EVPN-VXLAN, BGP Proficient in Class of Service and DCQCN that gets heavily used in AI-ML Based Clos Networks Expert knowledge on Python programming Deep understanding of software, networking, and system concepts, including Linux internals, distributed system concepts and network troubleshooting tools Excellent interpersonal and communication skills with a proven ability to develop and maintain effective relationships. Strong problem solving and decision-making skills
Posted 1 month ago
1.0 - 4.0 years
4 - 4 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -32k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9901777673 / 6364808230 / 9606521172 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 1 month ago
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