747 Network Troubleshooting Jobs - Page 8

Responsibilities: * Virtualization expertise (VMware/Hyper-V) *Knowledge of Microsoft 365 / Exchange Administration *Automation tools like PowerShell or Ansible *Tier 2/3 Helpdesk & incident resolution!

IT Support duties and responsibilities. Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computersystems and networks Responding in a timely manner to service issues andrequests Providing technicalsupport acrossthe city (this may be in person or over the phone) Setting up accountsfor new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staffmembers Basic knowledge on cameras installation and Bio metric configuration Maintainrecords / logsfor repairs and fixes and maintenance schedule Identity computer or network equipment shortages andplace orders Develop and maintain local networks in ways that optimize performance Solving the concerns raised by kitchens by visiting kitchen orally / in remote( Two-wheeler is mandatory ) Ready to work on Saturday & Sundays, and even festivals (Benefits are available) Skills & Capabilities Ready to work in 24/7 environment Should be a teamplayer Experience 1 to 4 years Able to speak local language, Hindi& English Benefits Petrol & Mobile allowances would be given Performance incentives are eligible

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Help create technical documentation and manuals Configure desktop and laptop 2014 to 2024 batch can apply Male candidates only

Customer Relationship Management After sales services Resolve customer / clients’ issues Customer / Client visits Clients & Vendor Management Technical Support and Escalation Handling Technical - non technical support

POSITION SUMMARY: As a Solution Architect, you will be responsible for all technical aspects of integrating and launching our offering, LotusFlare DNO Cloud with a customer from kickoff to go-live. You will have ownership of the technical relationship with customers, making recommendations on security, cost, performance, reliability, operational efficiency and best-practice architectures. Within LotusFlare, you are the advocate for your customers to ensure the successful progression of their project and advancement improvements to LotusFlare DNO Cloud, informing the roadmap of LotusFlare DNO Cloud capabilities and functions. In your role, you ensure project goals are met and customer expectations are fulfilled. You will utilize your solid understanding of project management fundamentals and must be comfortable communicating with senior leadership (with customers and LotusFlare) verbally and in writing. Given your understanding of technology and project goals, you will connect technology to tangible project results in order to deliver valuable business outcomes to LotusFlare DNO Cloud customers. Requirements: 5+ experience in Project Management, Technical Program Management, or similar technical leadership role 3-5 years of experience with software development lifecycle from conception to delivery as a software engineer or a solution architect 5+ years of experience working in the telecommunications industry You are a digital-savvy individual who knows the latest digital technologies and trends; you enjoy experimenting and are open to integrating new digital technologies into everyday work. Proficient in API design, client-server interaction design, and cloud infrastructure architecture Telecommunication architecture experience; across IT and Core (OCS/PS/CS) domains to manage and design solutions at scale Experience in delivering products against a plan in a fast-paced, multi-disciplined, and often ambiguous environment Experience working independently to design, plan, and execute technical projects Able to distill data and articulate the rationale for making difficult trade-offs A solid foundation in service-oriented and digital technologies to be able to understand service inter-dependencies and drive technical solutions for multi-tiered systems Demonstrated understanding of systems within program space to include limitations, scaling, boundary conditions, and architectural decision-making process Demonstrated deep knowledge of technical program management and engineering best practices Willingness and ability to travel approximately 20% of the time Comfort and experience with cross-organizational communication; excellent written and verbal communication skills. Written and verbal fluency in the English language is required. Required Skills: Pre-sales: Deliver customized pre-sales technical presentations and product demonstrations to customers Assist in the development of RFI/RFP responses and drive to close new opportunities Engage with potential customers to understand their business objectives and demonstrate the value proposition of LF DNO platform Solution: Work with LotusFlares engineering team and externally with customer technical teams to propose and help clients build solutions that unblock deployment Delivery: Drive project execution technical track; track delivery, take ownership of change management, proactively seek and resolve blockers. Manage UAT and production releases, and project handover to our support and operational teams. Act as a key interface between the customer and the LotusFlare organization including product, engineering, support and business. Support project management activities, ensuring issues are documented and addressed. Be a part of a Global Delivery Team, share experiences and develop the PM discipline: simplify processes, methods and tools with creative ideas Troubleshoot customer technical issues in real time Create documentation and develop best practices to help customers get the most out of using the system Perks and benefits - competitive salary package. - paid lunch & dinner - private healthcare. - yearly bonus. - company stock options. - training and certification

International Technical Support Executive Salary = Upto 5 Lpa International Tech Support Experience Required of minimum 6 months Location = Gurugaon & Noida Share cv on Whatsapp = 6367194878

IP and Network Models Routing Protocols Route Redistribution LAN Protocols Layer 2 Technologies Firewalls,LAN Core Switches and Data Centre Core Switches,Access Switches,NAC Licenses & Hardware UTP Transceivers UPS Systems CCNA Certified

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Knowledge of network troubleshooting, Ethernet and IP configuration Networking Concepts 2014 - 2024 batch can apply Male candidates only

Position Overview: The role of Associate Technology Manager at Uniken India is both dynamic and demanding, offering a unique blend of technical depth and leadership responsibility. As a key player in customer integration and infrastructure reliability, you will face the challenge of navigating complex technical environments. Leading integration efforts for mission-critical cybersecurity products, you will work at the intersection of application architecture, network security, and real-time issue resolution. This role demands an analytical mindset, calm under pressure, and the ability to guide both clients and internal teams through technical ambiguity - ensuring smooth deployments, minimal downtime, and continuous improvement. This role offers significant opportunities for growth into senior delivery & support management positions. We actively promote from within and provide mentorship to help you achieve your career goals. If you thrive in high-stakes environments and are passionate about bridging technology with business outcomes, this is your challenge to lead. Key Responsibilities: Extensive experience in Linux (RHEL, Ubuntu, etc) environments. Strong understanding of Data Center, OS, and Storage concepts. Ensure system uptime of 99.9%. Understand high availability concepts, including clustering, load balancing, uptime/downtime, failover (active-passive/active-active) and disaster recovery planning Strong understanding of database concepts like Clustering, Replication, and NoSQL concepts. Ability to use database tools (e.g. MongoDB). Internet Technologies: Good knowledge in DNS, Web and Application Servers (e.g., Tomcat, WebLogic), Virtualization, Cloud Computing, VPC, VNet and basic web technologies (HTML, JavaScript). Basic understanding of the mobile technologies and concepts like PlayStore/AppStore, GCM/FCM, APNs, etc. Strong knowledge of IT security and software, Antivirus, Firewall, Networking, and Server support. Proficiency in MS-Office, Project Management software (JIRA, Confluence, etc.) and Support software (Zendesk, Zohodesk, etc). Install, configure, and integrate Product on customers servers . Follow and execute instructions from user guides or emails to operate, monitor, and resolve system issues. Lead the product integration (Mobile SDKs, Backend APIs, etc) effort by understanding the customers product and participating in design/integration discussions. Take calls, sessions and remotes of customer issues and provide prompt and accurate resolution/feedback to customers. Ensure proper recording and closure of all issues. Must be able to document activities, procedures, reports etc. Should be ready to work for extended shifts and travelling to client sites, if needed. Lead and mentor a team of technology professionals, providing guidance, training and support. Possess an analytical mindset, capable of working under pressure and resolving complex technical issues. Excellent customer management and communication skills. Understand business scenarios and recommend changes to products to fulfill customer needs. Implement and manage SRE practices including defining SLAs, SLIs, and SLOs. Ensure robust observability across application and infrastructure layers. Gain hands-on experience in maintaining high availability and performance. Adopt Chaos Engineering to proactively identify and address potential problems in production systems, ensuring resilience and reliability.

As a Sr. Systems Engineer - IT Service Management with a specialization in MAC Administration, you will be responsible for managing and maintaining desktops and servers in a MAC environment. With a minimum of 3.5 years of experience, your expertise will include deployment, troubleshooting, and providing remote support within the MAC ecosystem. Having an Apple certification or being a Mac technician will be advantageous but not mandatory. Additionally, familiarity with Linux and Windows systems will be considered a bonus. Your role will involve deploying and integrating Mac OS applications, as well as hands-on experience with Mobile Device Management (MDM) solutions like JAMF Pro. In the realm of Windows, you will be proficient in Server Virtualization using Hyper V and VMware, installing server operating systems, configuring server roles such as DNS and DHCP, and managing Active Directory. Your responsibilities will also encompass TCP/IP configuration, troubleshooting, network printers, and general problem-solving within a Windows environment. A basic understanding of networking is essential, enabling you to configure and troubleshoot L2 devices like Cisco switches and firewalls. Proficiency in maintaining computer networks, implementing network security measures, conducting disaster recovery operations, and monitoring network performance will be part of your daily tasks. With effective organizational, time management, and communication skills, you will excel in this role. The ability to work independently as a self-starter while also collaborating effectively within a team environment is crucial for success. Please note that this opportunity requires immediate joiners and the interview location is in Bangalore, with the job location being Chennai. Kindly ensure you bring two sets of updated CVs, a face mask, and either a PAN Card or Passport for identity verification to the interview venue. We look forward to welcoming you at the Infosys BPM:: Walk-In Drive on 22nd July 2025 in Bangalore.,

As a Computer Network Technician, you will be responsible for installing and configuring network hardware and software. This includes setting up routers, switches, firewalls, and servers, as well as installing and configuring network operating systems and utilities. Your role will also involve maintaining and monitoring network systems to ensure optimal operation, troubleshooting and resolving network connectivity and performance issues, and implementing and maintaining network security measures such as firewalls and antivirus solutions to prevent unauthorized access and security threats. In this position, you will be required to diagnose and repair hardware, software, and other network and system problems, respond to network outages, and restore connectivity as needed. Additionally, you will provide technical support to end-users by resolving network-related issues, documenting support cases and solutions for future reference, and collaborating with IT teams including system administrators, software developers, and IT support staff. As a Computer Network Technician, you will also be responsible for managing network infrastructure by maintaining cabling, wireless access points, and other physical network components, as well as keeping network diagrams and documentation up to date. You will need to perform regular system backups and updates to ensure the security and integrity of network configurations and data, and stay current with technology trends by continually upgrading your knowledge of networking technologies and industry standards through training sessions, certifications, or workshops. This is a full-time position that requires you to work in person at the designated work location. If you are someone who is passionate about network technology, enjoys troubleshooting and problem-solving, and thrives in a dynamic IT environment, this role as a Computer Network Technician may be the perfect fit for you.,

As a Senior Network Engineer at our company located in Siliguri, you will be entrusted with the responsibility of managing and maintaining the network infrastructure. Your role will encompass network administration, network engineering, and network security. You will play a key role in troubleshooting network issues, designing network architecture, and ensuring optimal network performance. To excel in this position, you should possess skills in Network Administration and Network Engineering. Previous experience with L2 and L3 routers and switches, OLT network, and network distribution will be beneficial. Proficiency in Network Troubleshooting and Network Design is essential, along with expertise in Network Security. Your strong analytical and problem-solving skills will be put to good use in this role. Effective communication and teamwork skills are crucial for collaborating with colleagues and stakeholders. You should be capable of working independently and on-site in Siliguri. A Bachelor's degree in Computer Science, Information Technology, or a related field is required to qualify for this position. If you are a dedicated professional seeking a challenging opportunity in network management, we look forward to welcoming you to our team.,

As an Experienced Systems Administrator, you will have a strong foundation in Linux, infrastructure management, and incident response. You will be skilled in monitoring, troubleshooting, and maintaining reliable systems across virtualized and cloud-based environments. Your main responsibilities will include collaborating with the operations team to manage escalations and oversee incident management. You will also be expected to implement strategies and solutions to enhance daily operations, focusing on system stability, security, and scalability. You will drive real-time monitoring of system performance and capacity, addressing alerts promptly to optimize systems. Leading troubleshooting efforts, you will coordinate responses to network and system issues. Your role will involve conducting and overseeing server, application, and network equipment setup and maintenance. Additionally, you will ensure effective outage notification and escalation for prompt resolution. Furthermore, mentoring and training team members on technical skills and troubleshooting methods will be a key part of your responsibilities. You will also be responsible for maintaining up-to-date documentation of processes and procedures in the WIKI. Key Skills: - Minimum 4 years of experience in Linux system administration. - Proficiency in datacenter technologies and cloud platforms such as AWS/GCP. - Experience in application deployment using tools like Git and StackStorm. - Strong troubleshooting skills across networks and systems, including familiarity with network protocols (TCP/IP, UDP, ICMP) and tools like TCPdump. - Advanced diagnostic skills in network performance and system capacity monitoring. - Proficiency in Linux command-line operations. - Analytical skills with the ability to interpret and act on data effectively. - Ability to prioritize and escalate issues efficiently. - Adaptability to shift work and capacity for multitasking in high-pressure scenarios. - Excellent leadership, communication, and interpersonal skills. - Bachelor's degree in Computer Science, Engineering (BE/B.Tech), MCA, or M.Sc. Desired Skills: - Basic experience with Configuration Management tools like Ansible, SaltStack, or StackStorm. - Basic experience with CI/CD tools like Jenkins. - Experience with monitoring tools such as Nagios, Sensu, Zabbix. - Basic experience with Log Analytics tools like Splunk, Elasticsearch, Sumo Logic, Prometheus, or Grafana. - Knowledge of Virtualization technologies like VMware, KVM. - Strong fundamentals in Linux, troubleshooting, and networking. - Knowledge of Containerization technologies like Kubernetes, Rancher. - Experience with Cloud Providers such as AWS or GCP. - Advanced knowledge of Networking concepts including BGP, F5 Load Balancer, and switching protocols. - Relevant certifications like RHCSA, CCNA, or equivalent. (hirist.tech),

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world's largest enterprises and managed services providers leverage NetBrain's platform. NetBrain is looking for a Network Automation Engineer who will combine deep network domain knowledge of current operational challenges. Using NetBrain's unique automation platform, you will partner with network engineers and architects worldwide to implement innovative network automation solutions. NetBrain has a global presence with offices worldwide, offering opportunities for employees with top performance to transfer to other offices in the future. In this role, you will contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs. Partner with customers to identify high-impact automation targets for their Network Operations through analysis of ITSM data. Perform preventative maintenance of the NetBrain platform to provide visibility for customer's diverse network protocols and technologies such as VxLAN, SD-WAN, ACI, Cloud, VMware, IGP, BGP, MPLS, etc. As a Network Automation Engineer at NetBrain, you will analyze customer's deployed network technologies, existing playbooks, and design documents to create automation solutions. You will also train and develop customer engineers with automation knowledge to continue automating on the NetBrain platform. Additionally, you will architect and implement automation solutions for customer's problem resolution and handle any additional responsibilities as assigned. The ideal candidate for this role should have a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field and possess at least 3 years of experience in software development, network engineering, network automation, or related roles. Proficiency in common network tools including Network Monitoring, Incident Management, and Log Analysis is required. Strong analytical and troubleshooting skills, along with excellent verbal and written communication skills are necessary for effective collaboration across teams. Attention to detail, quality, and a commitment to delivering reliable and efficient solutions are essential qualities for this position. Fluency in English with strong communication and presentation skills is also a requirement. NetBrain invites all interested and qualified candidates to apply for employment opportunities. If you have a disability that prevents or limits your ability to use or access the site, or require any other accommodation in the application process due to a disability, you may request a reasonable accommodation by contacting the People Team at people@netbraintech.com. NetBrain conducts holistic, individual background reviews in support of all hiring decisions in compliance with applicable laws.,

As a Network Engineer at our company, you will be responsible for designing, deploying, and managing LAN, WAN, VPN, and wireless networks. Your primary task will involve monitoring network performance and troubleshooting issues to ensure optimal uptime. Additionally, you will manage network hardware such as routers, switches, firewalls, and load balancers. In this role, you will also lead a team of network engineers and collaborate with IT leadership to align network strategies with business goals. Your profile will require you to evaluate and recommend new technologies and tools to enhance network performance. You will need to ensure compliance with industry standards and regulatory requirements while maintaining detailed documentation of network configurations, changes, and incidents. Generating regular reports on network health, security posture, and incident response will also be part of your responsibilities. Working at Capgemini, you will have the opportunity to be involved in cutting-edge cloud IT infrastructure technology with a high-performance capability team. The company offers a focus on career growth, global exposure, innovation, cloud, security, and automation. With an inclusive culture and a strong support system, you will find a conducive environment for professional development and success in your role.,

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -32k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9901777673 / 6364808230 / 9606521172 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

Roles & Responsibilities - Dental Intraoral scanner management, Preventives and administration Managing and installing IT infra including Laptop, desktop, modem/routers, NW printers, CCTV etc. Handling IT issues related to scanners promptly. Monitoring internet and coordinating with Dental OEM, ISP & other third-party vendors for support Handling queries and helping users in optimal use of systems and application IT and Scanner Inventory management Carry out regular preventives and keep all devices in healthy state Own Conveyance (Must) Job Role - IT executive Qualification - Graduate Experience - Minimum 2 years Job Type - Full time Location - Hyderabad SKILLS REQUIRED Ability to provide support to local as well as remote locations. Knowledge of remote access tools, hardware, and software troubleshooting Working on weekends and support telephonically during off days Have worked on application support in handling user queries and training

Attend service and repair calls for CCTV and LAN issues. Diagnose and resolve faults in surveillance and network systems. Install and set up CCTV cameras (Analog/IP), DVR/NVR. Handle LAN network setup, including switch/router configuration and troubleshooting. Perform structured cabling work CAT6 cabling, termination, and testing. Manage rack dressing and patch panels for a clean setup. Replace or upgrade faulty hardware components. Conduct preventive maintenance visits and maintain service records. Coordinate with the operations team for material updates and client communication.

Job Title: Computer Network Engineer + Instructor Location: Rishihood University, Sonipat (On-Site) Experience Required: 3+ years in teaching and/or training advanced engineering concepts. About the Institution Rishihood University, Indias first impact university, has joined hands with Newton School to create a transformative model for technology education. Newton School, renowned for bridging the employability gap in tech, brings deep industry integration and outcome-driven pedagogy. Together, this partnership aims to reshape how computer science is taught and practiced, empowering the next generation of tech leaders through rigorous academics and real-world exposure. This is a full-time, on-site academic role based at Rishihood University, Sonipat. About the Role We are seeking a passionate and experienced professional to join as an SDE + Instructor Computer Networks in our Computer Science Department. This unique dual-role position combines academic instruction with practical engineering insights. Youll be responsible for delivering engaging lectures, mentoring students, designing and running labs, and contributing to the academic excellence of the department. Key Responsibilities: Curriculum Design & Delivery: Develop, structure, and deliver high-quality course material and labs in Computer Networks. Hands-On Labs: Design and manage lab sessions that reinforce theoretical concepts through hands-on experience. Academic Mentorship: Guide, support, and mentor students in both academic and career-related areas. Cross-Functional Collaboration: Coordinate with university and Newton School stakeholders to align curriculum and student outcomes with industry needs. Ownership of Student Success: Take responsibility for ensuring student engagement, understanding, and overall success. Continuous Improvement: Stay updated with industry trends to continuously refine teaching content and approach. Must-Have Qualifications Minimum 3+ years of hands-on experience in Computer Networks. Proficient in Linux/Unix commands and shell scripting. Clean coding practices and ability to demonstrate practical coding knowledge. In-depth knowledge of Operating Systems and Networking fundamentals: OSI & TCP/IP models Protocols: TCP, UDP, IP Firewalls, VPNs, encryption (SSL/TLS) Process scheduling, multitasking, memory management Exceptional communication and teaching skills with the ability to break down complex technical topics. Willingness to relocate and work full-time from Sonipat campus. Good to Have Prior experience teaching undergraduate or graduate-level students. Familiarity with academic teaching methodologies and edtech tools. Background in software development or system design. Perks & Benefits Competitive salary aligned with academic and industry standards. Opportunities for research, publishing, and collaboration with industry partners. Access to state-of-the-art labs and infrastructure. Be part of a forward-thinking team focused on innovation in computer science education. Interview Process Our selection process is designed to evaluate both academic and practical capabilities: Technical Evaluation: In-depth assessment of theoretical understanding and practical problem-solving in Computer Networks. Teaching Demonstration: Deliver a mock lecture to assess teaching style, engagement, and subject clarity. Cultural Fit & Discussion: Interaction with university and Newton School leadership to understand alignment with institutional goals and values. Learn More To better understand our mission, pedagogy, and campus life, visit Newton School of Technology and Rishihood University . We’re excited to welcome a driven educator and engineer to our academic team — someone ready to shape minds, foster innovation, and redefine the future of technology education.

The Impact you will have in this role: Senior Platform Engineer (Senior - Network Observability Engineer) in Network Observability will be responsible for Administering and Leading the DTCC Network Infrastructure Monitoring tools. This role will partner with the Network Observability Engineering team to ensure that ensure monitoring and instrumentation are properly configured in all critical locations of the Network. The role will work closely with DTCC Network Operations and Network Engineering teams to understand troubleshooting challenges and translate the challenges into action plans using Topology analysis and visualization using a suite of tools at DTCC. Your Primary Responsibilities: Data collection: Gather information from network devices like routers, switches, firewalls, servers, and endpoints. This data includes network traffic, log files, SNMP MIB file maintenance and device statistics. Data analysis: Use advanced analytics to process and analyze the data to identify patterns, anomalies, and trends. Documentation: Create documentation, schematics, templates and presentations for operational use, management and collaborators.Ensure Disaster Recover Steps and High Availability principles are maintained at all times. Troubleshooting: Use the data to identify root causes of issues and fix complex connectivity issues. Visualization: Create custom dashboards and visual representations to gain insights from the data. Collaboration: with Engineering and Operations teams to ensure end to end support for design, implementation, and operations. Solutions should support end to end success. Improving User Experiences: Observability engineers identify areas for improvement in user experiences by analyzing telemetry data, optimizing performance, and reducing bottlenecks Qualifications: Minimum of 6 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success: Fosters a culture where integrity and transparency are encouraged. Stays ahead of on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date. Invests effort to individually coach others. Builds collaborative teams across the organization. Communicates openly keeping everyone across the organization informed. Specific Skills & Technologies Participate in Network Engineering System Design and Implementation Projects to ensure observability principles are applied to every project. Provide insights and guidance on telemetry requirements, instrumentation strategies, and best practices to ensure observability is built into the system from the ground up. Partner with Observability Engineers to develop dashboards and routines to constantly provide an overview of the health of the DTCC network ensuring business readiness at all times. Solid understanding in technologies like: Splunk, NetBrain, OpenText tools suite, SolarWinds, Event Management Tools, syslog, Network Analysis Tools, Gigamon Packet Directors, SNMP, and Packet Capture tools. Advance knowledge of networking monitoring protocols, such as: SNMP v3, netflow, etc. Extensive experience managing an NPM/APM tool like NNMi, SolarWinds, etc is required. Ability to supervise and analyze performance of Network systems using a diverse set of Network Capabilities and a variety of tools. Strong Network Troubleshooting skills in a Network Campus & Data Center environment. Ability to help solve sophisticated challenges using modern Network Monitoring, Observability, alerting, reporting, dashboarding technologies.

The Impact you will have in this role: Senior Platform Engineer (Senior - Network Observability Engineer) in Network Observability will be responsible for Administering and Leading the DTCC Network Infrastructure Monitoring tools. This role will partner with the Network Observability Engineering team to ensure that ensure monitoring and instrumentation are properly configured in all critical locations of the Network. The role will work closely with DTCC Network Operations and Network Engineering teams to understand troubleshooting challenges and translate the challenges into action plans using Topology analysis and visualization using a suite of tools at DTCC. Your Primary Responsibilities: Data collection: Gather information from network devices like routers, switches, firewalls, servers, and endpoints. This data includes network traffic, log files, SNMP MIB file maintenance and device statistics. Data analysis: Use advanced analytics to process and analyze the data to identify patterns, anomalies, and trends. Documentation: Create documentation, schematics, templates and presentations for operational use, management and collaborators.Ensure Disaster Recover Steps and High Availability principles are maintained at all times. Troubleshooting: Use the data to identify root causes of issues and fix complex connectivity issues. Visualization: Create custom dashboards and visual representations to gain insights from the data. Collaboration: with Engineering and Operations teams to ensure end to end support for design, implementation, and operations. Solutions should support end to end success. Improving User Experiences: Observability engineers identify areas for improvement in user experiences by analyzing telemetry data, optimizing performance, and reducing bottlenecks Qualifications: Minimum of 6 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success: Fosters a culture where integrity and transparency are encouraged. Stays ahead of on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date. Invests effort to individually coach others. Builds collaborative teams across the organization. Communicates openly keeping everyone across the organization informed. Specific Skills & Technologies Participate in Network Engineering System Design and Implementation Projects to ensure observability principles are applied to every project. Provide insights and guidance on telemetry requirements, instrumentation strategies, and best practices to ensure observability is built into the system from the ground up. Partner with Observability Engineers to develop dashboards and routines to constantly provide an overview of the health of the DTCC network ensuring business readiness at all times. Solid understanding in technologies like: Splunk, NetBrain, OpenText tools suite, SolarWinds, Event Management Tools, syslog, Network Analysis Tools, Gigamon Packet Directors, SNMP, and Packet Capture tools. Advance knowledge of networking monitoring protocols, such as: SNMP v3, netflow, etc. Extensive experience managing an NPM/APM tool like NNMi, SolarWinds, etc is required. Ability to supervise and analyze performance of Network systems using a diverse set of Network Capabilities and a variety of tools. Strong Network Troubleshooting skills in a Network Campus & Data Center environment. Ability to help solve sophisticated challenges using modern Network Monitoring, Observability, alerting, reporting, dashboarding technologies.

Position Overview We are seeking a dedicated and skilled Desktop Support Engineer to join our dynamic team in Navi Mumbai, Mumbai City . This full-time position offers an exciting opportunity for individuals with a passion for technology and a commitment to providing exceptional support to our users. As a Desktop Support Engineer, you will play a crucial role in ensuring the smooth operation of our desktop environments and assisting users with various technical issues. Key Responsibilities As a Desktop Support Engineer, your primary responsibilities will include: Providing first-line support for desktop-related issues, including hardware and software troubleshooting. Configuring and maintaining desktop systems, ensuring optimal performance and security. Assisting users with VPN setup and configuration, ensuring secure remote access. Managing and resolving issues related to DHCP, DNS, and network connectivity. Offering support for antivirus software and ensuring systems are protected against threats. Conducting remote support sessions to assist users in resolving technical issues efficiently. Configuring and troubleshooting Microsoft Outlook and other email clients. Documenting support requests and resolutions in the ticketing system for future reference. Collaborating with other IT team members to improve processes and enhance user experience. Qualifications The ideal candidate will possess the following qualifications: A minimum of 1 to 2 years of experience in desktop support or a related field. Strong knowledge of desktop operating systems, hardware components, and software applications. Proficiency in troubleshooting network issues, including DHCP and DNS. Experience with remote support tools and techniques. Familiarity with antivirus solutions and best practices for system security. Excellent communication skills, with the ability to explain technical concepts to non-technical users. Strong problem-solving skills and a proactive approach to resolving issues. Ability to work effectively in a team-oriented environment. This position offers an annual salary of 2,50,000 and is scheduled for day shifts . We currently have 5 positions open for this role. If you are passionate about technology and eager to contribute to a collaborative team, we encourage you to apply and join us in delivering exceptional desktop support services.

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Cisco Routing and Switching. Experience: 5-8 Years.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin. Experience: 3-5 Years.