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2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: BTL-2507107 Job Title : Customer Support Specialist Department: Customer Success / Support Reports To : Support Manager Location: Hyderabad (India) Mode: Work From Office Experience : 2+ Years Role Overview: As a Customer Support Specialist, you will be the first point of contact for platform users, responsible for resolving Tier 1 and Tier 2 technical support issues, maintaining customer satisfaction, and contributing to the ongoing improvement of self-service support resources. This role combines hands-on troubleshooting, cross-functional collaboration, and clear customer communication, all within a structured SLA-based support environment. Key Responsibilities: Ticket Management & Technical Support Triage, diagnose, and resolve Tier 1 and Tier 2 support tickets within SLA timelines. Accurately classify ticket severity levels (Level 1–5) and escalate appropriately. Verify CRM and inventory integrations (e.g., eLeads, VinSolutions, DriveCentric). Configure dealer and group settings including CRM mappings and inventory feeds. Respond promptly to user chats (within 5 minutes) through the support widget. Follow up with customers, provide resolution summaries, and close tickets in the system. Knowledge Base & Self-Service Enablement Create and update at least 2 knowledge base articles or video guides per month. Expand self-help documentation for setup guides, system configurations, and feature usage. Contribute to AI-driven support content for better automated responses. Process Improvement & Collaboration Attend daily stand-ups and participate in weekly ticket and KPI reviews. Work closely with engineering and product teams to replicate and validate reported bugs. Proactively raise tickets based on monitoring alerts or recurring user issues. Assist in feature testing and provide structured feedback to product stakeholders. Must-Have Qualifications: 2+ years of experience in technical support, SaaS platforms, or helpdesk operations. Familiarity with ticketing systems (e.g., Zoho Desk, Zendesk, Freshdesk) and SLA workflows. Technical troubleshooting skills, including log analysis and system configuration. Clear written and verbal communication in English. Comfort using modern collaboration tools (Slack, Google Workspace, Jira, Confluence). Nice-to-Have Skills Experience with automotive CRM platforms or dealership workflows. Knowledge of telephony platforms or APIs (e.g., Twilio). Understanding of REST APIs and basic scripting (Python, Java) for diagnostics. Familiarity with observability tools like Grafana or Prometheus. Soft Skills & Attributes High customer empathy and active listening. Analytical thinking and root-cause problem solving. Clear, structured communication with technical and non-technical users. Strong attention to detail and process adherence. Time management and multitasking across high-priority support issues. Growth mindset and continuous learning orientation.
Posted 5 days ago
6.0 - 11.0 years
1 - 2 Lacs
Kolkata
Work from Office
Job Title: Process Coordinator Experience: 6-8 Years Job Location: Kolkata CTC: 180000 - 300000 LPA Job Type: Full Time Position Summary We are seeking a highly skilled and experienced female Process Coordinator with over 6 years of experience. The ideal candidate will be responsible for efficiently managing workflows, ensuring the timely execution of processes, and coordinating interdepartmental communication to ensure smooth operations. Key Responsibilities Manage and optimize workflows to enhance efficiency and productivity. Ensure timely execution of all processes and tasks. Coordinate communication between departments to facilitate smooth operations. Monitor process performance and implement improvements as necessary. Prepare and present reports on process performance and improvements. Must-Have Key Skills Excellent communication skills to effectively liaise with various departments. Strong organizational skills to manage multiple tasks and priorities. Proven problem-solving abilities to address and resolve process-related issues. Good-to-Have Key Skills Experience in project management to oversee and guide process-related projects. Proficiency in data analysis to interpret process data and drive improvements. Ability to collaborate effectively within a team environment.
Posted 5 days ago
25.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
TransUnion's Job Applicant Privacy Notice What We'll Bring We are India’s leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for good by analyzing credit information to generate solutions for institutions and consumers. Our solutions facilitate easy access to credit for consumers and provide valuable insights to lenders when evaluating potential borrowers. We are in the business of building trust between organizations and consumers. It is our core belief that trust can help organizations and consumers transact with ease and help them achieve great things. We are committed to not just being an equal opportunity employer but also actively cultivating a culture of inclusion and belonging. We celebrate and respect the unique backgrounds and experiences that every individual brings to our team. Applicants are evaluated based on job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all. We are committed to providing reasonable accommodation for individuals with disabilities throughout the application and employment process. Please contact us to discuss any accommodation you may need. Culture and Values Our culture is welcoming, energetic, innovative, and deeply committed to fostering an environment of belonging, where diverse perspectives and backgrounds are valued. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation. https://www.transunion.com/privacy/global-job-applicant What is excitement and passion for us? We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence. Dynamics of the Role The CIBIL Training Manager at Vendor Site is responsible for ensuring that all training programs align with CIBIL’s strategic objectives and customer-centric vision. This role involves conducting regular audits, developing One world Center, 19th Floor, T2A-T2B, Senapati Bapat Marg, Lower Parel, Mumbai –400 013. customized training initiatives, optimizing the Knowledge Portal, standardizing information dissemination, coordinating assessments and training needs identification (TNI), supporting vendor trainers, and monitoring training performance. Roles What You'll Bring Strategic Alignment: Ensure training programs align with CIBIL’s strategic objectives and customer-centric vision. Drive consistency and alignment with CIBIL’s goals across all vendor training programs. Governance And Compliance Conduct regular audits to ensure adherence to CIBIL’s training standards and compliance requirements. Reduce compliance risks and ensure high training quality. Customized Training Initiatives Develop and oversee customized training programs tailored to specific channels and behavioral needs. Enhance training effectiveness and relevance to CIBIL’s processes. Knowledge Portal Optimization Promote and drive the use of the Knowledge Portal. Ensure effective transition to the new Digital Learning Platform. Maximize system optimization and leverage digital investments. Information Standardization Ensure updates and information dissemination are consistent and standardized. Maintain uniformity and accuracy in training content. Assessment And TNI Coordination Oversee the overall strategy for monthly product knowledge tests and training needs identification (TNI). Ensure alignment with CIBIL’s strategic objectives and provide guidance to the vendor's AM Training Manager on implementation. Review and analyze results to identify high-level training needs and trends. Trainer Support Provide strategic support and guidance to vendor trainers through the vendor's AM Training Manager. Ensure vendor trainers have the necessary resources and support to deliver effective training sessions. Facilitate communication between CIBIL and vendor trainers to ensure alignment with CIBIL’s standards. Performance Monitoring Monitor the overall performance of training programs and sessions. Report outcomes to CIBIL’s training lead and provide strategic recommendations for improvement. Help in assessing the effectiveness of training programs and identifying areas for improvement. Behavioral Training Develop high-level behavioral training modules and frameworks. Ensure alignment with CIBIL’s processes and provide guidance to the vendor's AM Training Manager for implementation. Monitor the effectiveness of behavioral training programs and suggest improvements. Content Development Ensure training materials are high-quality and relevant to CIBIL’s needs. Provide strategic oversight and guidance on content development to the vendor's AM Training Manager. Demonstrate knowledge of adult learning principles, instructional design principles, and learning theories to create effective and engaging training content. Impact You'll Make Experience and Skills Qualification: Bachelor's degree in Education. Proven experience in training management, preferably in a financial services environment. Strong understanding of training methodologies and compliance requirements. Excellent communication and interpersonal skills. Proficiency in using digital learning platforms and knowledge management systems. Strong problem-solving and technical troubleshooting abilities. Ability to work independently and as part of a team. Experience in developing and delivering behavioral training programs. Proven track record in content development and instructional design. Experience working with vendor management and ensuring alignment with organizational goals. Familiarity with digital learning platforms. Experience in conducting training needs assessments and coordinating with quality teams. Essential Competencies Strong organizational and multitasking skills. Attention to detail and accuracy. Ability to analyze and interpret data. Excellent problem-solving skills. Effective communication and training abilities. Proactive and self-motivated. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Specialist II, Consumer Capability
Posted 5 days ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Global Learning & Development Team Lead Gurgaon, Haryana, India At AXA XL, we are transforming Human Resources. To keep the organization moving forward, HR is changing our systems, processes, and policies to help our clients attract, engage, develop, and retain the best talent globally. We aim to build diverse teams that reflect the clients we serve, recognizing that the more inclusive we are, the more innovative we will be. We realize the collaborative power gained from diverse backgrounds, identities, experiences, and perspectives and strive to harness the unique strengths offered by each of our colleagues. We want to bring onboard a Global Learning and Development Coordinator who is enthusiastic about leading the next stage of development of learning at AXA XL to help us attract and retain the best talent in our business units. You will be part of a collaborative, experienced, enthusiastic Global Talent Management & Employee Experience Team, and will be responsible for leading the learning coordination team in India providing support to the Learning Team. This position provides the opportunity to make a positive global impact within the organization and will play a key role in helping us develop the critical skills and capabilities we need for the future. We are seeking a detail-oriented and highly organized Global Learning and Development Team Lead to join our organization. In this pivotal role, you will oversee and manage a team of Global L&D coordinators based in India, providing support and coordination for global learning and development initiatives for AXA XL. You will collaborate with cross-functional teams, regional learning leads, and subject matter experts to ensure the seamless execution of learning programs and activities across multiple locations. The ideal candidate will exhibit exceptional leadership skills, outstanding administrative proficiency, and a passion for fostering employee growth and development . What You’ll Be DOING What will your essential responsibilities include? Team Management: Lead, mentor, and develop the Global L&D coordinators, fostering a collaborative environment that encourages professional growth and high performance. Set clear objectives and provide ongoing feedback to ensure alignment with global learning goals. Learning Program Coordination: Oversee the coordination and administration of global learning and development programs. Ensure that training sessions are scheduled, participant registrations are managed, and training materials are organized. Guarantee that all logistical requirements are met, including room bookings, technology setup, and catering arrangements. Learning Delivery Support: Manage the delivery of learning programs, including instructor-led training sessions, virtual training sessions, e-learning modules, and webinars. Collaborate with facilitators and trainers to ensure they have the necessary resources and materials for successful program delivery. Provide technical support for virtual training sessions and resolve any issues that may arise. Learning Content Management: Direct the management and maintenance of learning content, including the organization of materials in the learning management system (LMS) or other digital platforms. Work closely with subject matter experts and instructional designers to ensure that learning materials are accurate, up to date, and accessible to employees globally. Learning Administration: Oversee administrative tasks related to learning initiatives, such as creating and distributing pre-training and post-training surveys, collecting and analyzing feedback, and preparing training evaluation reports. Ensure that training records are maintained and employee learning profiles are updated in the LMS. Vendor and Supplier Coordination: Manage relationships with external training vendors, consultants, and suppliers to coordinate training programs, materials, and logistics. Oversee vendor contracts and payments, ensuring timely and accurate processing of invoices. Learning Communication and Promotion: Drive the development and distribution of learning communications, including training announcements, reminders, and program updates. Collaborate with the internal communications team to effectively promote learning initiatives through various channels, such as emails, intranet, and digital signage. Data Analysis and Reporting: Collect, analyze, and report on learning data and metrics, such as training participation rates, completion rates, and program evaluations. Generate regular reports and provide insights to stakeholders on the effectiveness and impact of learning initiatives. Continuous Improvement: Identify opportunities for process improvement and streamline learning coordination processes. Recommend innovative approaches, tools, or technologies to enhance the efficiency and effectiveness of global learning and development efforts. You will report to Global Head of Learning. What You Will BRING We’re looking for someone who has these abilities and skills: Required Skills And Abilities Proven experience in learning and development coordination or a similar administrative role, with leadership experience preferred. Robust organizational and multitasking skills, with the ability to manage multiple projects and priorities simultaneously. Excellent attention to detail and a commitment to delivering high-quality work. Effective communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization. Desired Skills And Abilities Effective problem-solving abilities, with a proactive and solution-oriented mindset. Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability.
Posted 5 days ago
1.0 - 5.0 years
0 Lacs
Noida
Work from Office
Handle customer queries via calls, emails, and chats, ensuring timely resolution and high customer satisfaction. Update all interactions in the CRM.Track customer interactions in CRM, coordinate with teams for issue resolution, follow up.
Posted 5 days ago
0 years
0 Lacs
Agra, Uttar Pradesh, India
On-site
Company Description Dr. R. N. Gupta Technical Educational Society, established in 1992, aims to create social and functional opportunities through high-quality technical and professional education. The Society is registered under the Registrar of Societies, Agra (UP) and operates various institutions across Delhi, Haryana, and Uttar Pradesh. With a commitment to excellence, the Society offers diploma, engineering, management, law, pharmacy, and education programs. Role Description This is a full-time on-site role located in Agra for an Information Technology Administrator. The role involves providing technical support, managing network and system administration, troubleshooting IT issues, and ensuring IT infrastructure runs smoothly. The IT Administrator will work to maintain and improve technology systems to support the institution's operations. Qualifications Technical Support and Troubleshooting skills Network Administration and System Administration experience Proficiency in Information Technology operations Excellent problem-solving and analytical abilities Strong organizational and multitasking skills Bachelor's degree in Information Technology, Computer Science, or a related field Ability to work independently and as part of a team Previous experience in an educational field is considered beneficial
Posted 5 days ago
5.0 years
0 Lacs
Panchkula, Haryana, India
On-site
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities Manage Returns, and B2B/B2C workflows ensuring operational compliance and efficiency Grievance redressal (domestic and international), chargebacks, and refunds. Actively performed ~30% of daily operational tasks such as Amazon & Shopify order flow audits, NDR escalations, and international shipment reviews while overseeing 70% through direct team leadership. NDR resolution and COD delivery conversions FBA label provisioning, export shipment documentation, and safety claim filing. Abandoned cart recovery (Amazon & Shopify) through Exotel and Limechat. Qualifications 5+ years of experience in a similar role Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business
Posted 5 days ago
0.0 - 1.0 years
4 - 7 Lacs
Mumbai, Hyderabad
Work from Office
Duration: 3 to 6 months Role Overview Were looking for an enthusiastic and detail-oriented Marketing Intern to support the planning and execution of marketing activations and ensure smooth operational coordination across cities and channels. This internship is ideal for someone who enjoys hands-on marketing, event coordination, and cross-functional teamwork in a fast-paced health-tech environment. Key Responsibilities Marketing Activations Assist in the planning and execution of on-ground marketing events (CMEs, RTMs, conferences, hospital activations) Coordinate with sales teams, vendors, and agencies to ensure event success Support in preparing and dispatching marketing collaterals and doctor engagement kits Help track post-event feedback and performance reports Marketing Operations Maintain inventory records of collaterals and activation material Support timely printing, packaging, and dispatch of brand materials\ Help manage vendor coordination for logistics, creatives, and production Monitor budget utilization and track spends for activation campaigns Requirements Pursuing or recently completed a degree in Marketing, Management, Mass Communication, or Healthcare Excellent organizational and coordination skills Proficiency in MS Excel, PowerPoint; Canva or design tools is a plus Ability to multitask and manage timelines Willingness to travel locally for on-ground events (if required) Note: This is a paid internship
Posted 5 days ago
0.0 - 1.0 years
1 - 2 Lacs
Mumbai, Hyderabad
Work from Office
Position - Intern Logistics Coordinator Location - Turbhe, Navi Mumbai Who are we Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics based diagnostic solution for Tuberculosis was recognized as one of top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022. What we want you to do Coordinate the movement and tracking of samples from origin to destination, ensuring timely delivery. Communicate with internal teams, vendors, and courier partners to manage sample shipment schedules and resolve any logistical issues. Maintain accurate records of sample inventory, shipment status, and delivery confirmations. Assist in preparing necessary documentation, including shipping labels, invoices, and customs declarations. Monitor shipment progress and proactively address delays or discrepancies. Support the logistics team with daily operational tasks and reporting. Ensure compliance with company policies and external regulations for sample handling and transportation. What are we looking in you Completed a degree in Logistics, Supply Chain Management, Business Administration, or a related field. Strong organizational and multitasking skills with attention to detail. Excellent communication and interpersonal skills. Proactive and solution-oriented with the ability to work independently and collaboratively. Familiarity with event management tools and marketing platforms is a plus. What you will gain Practical experience in logistics and supply chain coordination. Mentorship and guidance from industry professionals. Opportunity to work on real-world projects that contribute to business success. A collaborative and supportive work environment. Shift Timing Shift 1 ( 10am - 7pm) Shift 2 (2 pm - 11pm) Rotational Week OFF Only on Sunday and Monday Timing on these days will 12 pm - 9 pm
Posted 5 days ago
0.0 - 2.0 years
0 Lacs
Bengaluru
Work from Office
We’re hiring a Student Relationship Executive to call and guide students, explain courses, schedule campus visits, and support admissions. Clear communication and a student-friendly attitude are key.
Posted 5 days ago
0.0 - 1.0 years
0 Lacs
Gurugram, Haryana, India
Remote
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Qualification And Minimum Entry Requirements Chartered Accountant with 0 to 1 year of experience in US-based internal audit, SOX advisory, financial controls, contract compliance, and credit reviews Strong understanding of financial and operational audits, and ability to design and assess internal controls over financial reporting and SOX 404 Must have proficiency in Excel, Word, PowerPoint, and MS Visio and openness to leverage new tools. Comfortable with hybrid work environment, strong project management, time management, prioritization and multitasking skills. Excellent verbal and written communication skills in English required for frequent communication with RSM International clients. Ability to travel to meet business needs and work collaboratively with others in-person and remotely. Position and Key Responsibilities As a part of RSM USI’s growing Process Risk and Controls Practice, you will have the opportunity to draw from your experience and knowledge while continuing to grow your leadership skills through a high degree of client and industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities. In the Process Risk and Controls Practice, we frequently work with US engagement teams as or alongside a client’s internal audit function, the chief risk officer or risk function, Sarbanes-Oxley project team, and various other members of management tasked with managing risk. Our advisors help our clients with identifying and prioritizing risk and leveraging process and controls to reduce risk exposure. Contributions to Firm Culture Be open to new ideas and challenges and help foster a culture that encourages people to ask questions, think creative, seek diverse perspectives, and challenge those around you. Develop executive presence through interactions with management within RSM and our clients. Develop meaningful relationships with client personnel and colleagues. Support RSM’s goals around diversity and inclusion by nurturing an environment that understands individuality, promotes authenticity, and values varied perspective in arriving at solutions. Client Experience Model the core RSM values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and team members. Learn about the industries and clients that we serve in the middle market and leverage your understanding to become your clients’ trusted advisor. Execute components of internal audit under offshore delivery model in an effective and efficient manner Create/review narratives or flowcharts for a process. Identify and review all risks and controls for a process as needed. Use problem solving and critical thinking skills to quickly identify internal control deficiencies, evaluate their risk implications, and draw the appropriate conclusions to best advise our clients. Exercise professional skepticism, judgment and adhere to the code of ethics while on engagements. Work collaboratively as a part of the team and communicate effectively with clients and RSM consulting professionals, supervisors, managers, and senior management in the U.S. daily. Talent Experience Encourage colleagues to think creatively, strive for growth through development opportunities, and maximize results while working within a team environment. Proactively seek out opportunities to learn from team members, build a coaching/mentoring network and take advantage of training opportunities to continually expand skills. Commit to self-development in response to constructive feedback received. Business Development Participate in relevant industry associations and learning/development events to build industry perspective and contacts. Subscribes to and actively read industry publications and share relevant information with clients as considered applicable. Gain knowledge of key fundamentals, regulatory environment, and terminology for your relevant industries Build an internal network and become aware of other services provided by the firm. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
Posted 5 days ago
2.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Department: Dean’s Office & Department of Management and Commerce Position Summary: We are seeking a highly organized, detail-oriented, and proactive Executive Assistant to provide comprehensive administrative support to the Dean and the Department of Management and Commerce . The ideal candidate will be responsible for managing daily office operations, academic scheduling, coordination of departmental activities, documentation, and effective communication with internal and external stakeholders. Key Responsibilities: 🗂 Administrative Support: Manage the Dean’s calendar, schedule meetings, and coordinate appointments. Draft, format, and proofread correspondence, reports, and internal communications. Maintain confidential files, records, and documentation. 📅 Academic & Department Coordination: Coordinate departmental meetings, academic events, and guest lectures. Assist in preparation and circulation of meeting agendas, minutes, and reports. Support timetabling, exam schedules, and faculty coordination tasks. 🧾 Operational & Communication Support: Serve as the primary point of contact for the Dean’s Office. Liaise with faculty, students, and administrative offices for smooth department functioning. Facilitate communication between the Dean’s Office and other university bodies. 📊 Data Management & Reporting: Compile and organize academic and departmental data (e.g., faculty workload, student records). Assist in preparation of presentations, reports, and accreditation documents. 🧑💼 Event & Project Assistance: Support departmental initiatives such as workshops, seminars, and admissions activities. Coordinate logistics, invites, follow-ups, and feedback for events. Qualifications & Skills: Bachelor’s degree (preferably in Management, Commerce, or related field); Master’s degree is a plus. 2+ years of relevant administrative or academic support experience. Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Professional demeanor and ability to handle confidential information. Preferred Attributes: Experience working in an academic institution or higher education setup. Knowledge of academic systems, ERP, or scheduling software. A proactive attitude, with strong interpersonal and coordination skills. Employment Type: Full-time Compensation: Up to 45,000/-
Posted 5 days ago
0.0 - 1.0 years
1 - 2 Lacs
Mumbai, Hyderabad
Work from Office
What we want you to do Coordinate the movement and tracking of samples from origin to destination, ensuring timely delivery. Communicate with internal teams, vendors, and courier partners to manage sample shipment schedules and resolve any logistical issues. Maintain accurate records of sample inventory, shipment status, and delivery confirmations. Assist in preparing necessary documentation, including shipping labels, invoices, and customs declarations. Monitor shipment progress and proactively address delays or discrepancies. Support the logistics team with daily operational tasks and reporting. Ensure compliance with company policies and external regulations for sample handling and transportation. What are we looking in you Completed a degree in Logistics, Supply Chain Management, Business Administration, or a related field. Strong organizational and multitasking skills with attention to detail. Excellent communication and interpersonal skills. Proactive and solution-oriented with the ability to work independently and collaboratively. Familiarity with event management tools and marketing platforms is a plus.
Posted 5 days ago
0 years
0 Lacs
Delhi, India
On-site
Company Description Glossia Fashion is dedicated to providing high-quality, stylish clothing for women of all shapes and sizes. We offer a diverse range of comfortable and flattering clothing to help every woman feel confident and beautiful. Our mission is to make fashion fun, effortless, and affordable. We pride ourselves in exceptional customer service, fast shipping, and easy returns to ensure a positive shopping experience for all our customers. Role Description This is a full-time on-site role for an Influencer Marketing Intern, located in Delhi, India. The Influencer Marketing Intern will be responsible for identifying potential influencers, managing influencer relationships, coordinating influencer campaigns, tracking performance, and conducting market research. The intern will assist in content creation, social media management, and help enhance the brand's visibility and reach. Qualifications Proficiency in social media platforms and understanding of influencer marketing Strong communication and relationship-building skills Experience in content creation and social media management Ability to conduct market research and analyze data Passion for fashion and keeping up with industry trends Excellent organizational and multitasking abilities Currently pursuing or recently completed a degree in Marketing, Communications, Fashion, or related field
Posted 5 days ago
0 years
0 Lacs
Kolkata, West Bengal, India
Remote
Company Description Switch On Social is dedicated to igniting your brand's digital evolution. We specialize in marketing, advertising, PR, social media, SEO, branding & design, campaign management, events, and website services. Join us to become a part of the digital revolution and help brands achieve their marketing goals in innovative and impactful ways. Role Description This is a full-time remote role for a Social Media Marketing Manager; you would be catering to clients based in the UAE. The Social Media Marketing Manager will be responsible for developing and executing social media strategies, creating engaging content, optimizing social media channels, and managing digital marketing campaigns. The role includes monitoring social media trends, engaging with audiences, and analyzing the performance of social media activities. The candidate will work closely with the marketing team to enhance brand presence and engagement across multiple social media platforms. Qualifications Social Media Marketing and Social Media Optimization (SMO) skills Excellent Communication and Content Strategy skills Knowledge of Digital Marketing Experience with social media analytics tools and strategies Account Management and being the face of the company Strong project management and multitasking abilities Ability to work collaboratively within a team Relevant degree in Marketing, Communications, or related field preferred Ability to work remotely and deliver in time
Posted 5 days ago
5.0 years
0 Lacs
Delhi, India
On-site
The Catering Sales Manager is responsible for driving banquet sales , maximizing revenue, and ensuring a seamless client experience for premium and luxury events. The role includes managing banquet inquiries, negotiating contracts, coordinating event planning, and building long-term relationships with corporate and social clients to position the venue as a preferred destination. Key Responsibilities Sales & Business Development: Generate leads, build partnerships with corporates and planners, and close profitable deals for events like weddings, MICE, and social gatherings. Client Management: Deliver personalized service, manage client expectations, and ensure high satisfaction from inquiry to post-event follow-up. Event Coordination: Collaborate with banquet and culinary teams to plan and execute events as per client specifications. Marketing & Branding: Support promotional strategies and represent the brand at industry events to attract high-profile clientele. Revenue & Reporting: Track performance, analyze market trends, and meet revenue targets through strategic planning. Reporting To: Banquet General Manager Prerequisites Education: Bachelor’s in Hospitality or Business Experience: 5+ years in catering/banquet/event sales (luxury segment preferred) Skills: Client relationship management, negotiation, multitasking, and CRM proficiency Attributes: Detail-oriented, well-connected, and passionate about exceptional service
Posted 5 days ago
2.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Responsibilities: * Collaborate with cross-functional teams on project delivery. * Develop innovative designs using Autocad software. * Ensure compliance with safety standards during construction phases. Provident fund Food allowance Annual bonus
Posted 5 days ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
We are seeking an experienced Senior Design Engineer. *Lead product design projects from concept to completion. * Utilize CAD software to create detailed design plans. *Ensure compliance with regulatory standards and safety requirements Provident fund Food allowance Annual bonus
Posted 5 days ago
1.0 - 2.0 years
3 - 4 Lacs
Vadodara
Work from Office
Were Hiring: HR Admin | Baroda | Onsite | Immediate Joiners Preferred Location: Vadodara (Baroda) Experience: 1+ Years Work Mode: Full-time, Onsite, (U.S Shift) Were looking for a proactive and resourceful HR Admin Executive with at least 1 year of experience in administration and procurement . If you're someone who thrives on multitasking and knows how to get things done from AC breakdowns to vendor coordination , facility upkeep , procurement , and day-to-day office management , we want to hear from you! Key Responsibilities: Manage day-to-day administrative operations Handle vendor management – from onboarding to regular coordination Take care of office maintenance tasks like breakdowns (AC, plumbing, electricity, etc.) Monitor and manage procurement of office supplies, assets, and resources Coordinate with internal teams and ensure smooth functioning of the office Maintain records, invoices, and petty cash documentation Support HR in basic operational duties (if required) Key Skills Required: Excellent organizational and multitasking skills Strong vendor negotiation & coordination abilities Problem-solving attitude and ability to work independently Hands-on experience in procurement, facility management , or general admin work Good communication skills Basic understanding of office infrastructure systems Who Should Apply? Candidates with 1+ years of relevant admin/procurement experience Professionals who are local to Vadodara or willing to relocate People who are hands-on and can manage everything from minor fixes to major logistics Immediate joiners will be given preference To apply, send your resume to - " naman.sharma1@rangtech.com " Let’s build a better workplace, together!
Posted 5 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title: Senior Talent Specialist Location: Bengaluru (On-site) Shift Timings: US shift/Night Shift Website: www.collabera.com Facebook Page: www.bit.ly/2OJgXfP Collabera, a leader in the Total Talent Solutions industry, is looking for Senior Technical Recruiters. Our Recruiters work in a fast-paced, high-energy work environment driven by our unique work culture that embraces competitiveness, passion and works hard play hard approach to the fullest. Our clientele comprises of many Fortune 100/500 organizations across various industry domains. They are instrumental in managing the entire lifecycle of recruitment (i.e. sourcing to onboarding) and are the brand ambassadors for the organization. An ideal candidate possesses good communication skills, stakeholder management, can shift gears at a moment’s notice, and use social networks & research to build an internal database. This is an amazing opportunity for someone having the hunger to succeed and work with a reputed staffing firm. Job Scope: As a Senior Talent Specialist, you will be responsible for the full recruitment cycle and fulfillment of the assigned requisitions. You will also play a key role in building our future workforce by providing leadership in mentoring and training the junior team members in recruiting best practices. This is a performing role, with a potential career path to recruiting management. Key Responsibility Area : Recruit, interview, evaluate, and place highly skilled technical professionals on a contract, contract to hire, or permanent basis across a wide array of technology verticals Utilize a variety of creative sourcing techniques including web search and social networking opportunities Construct Boolean search strings to expedite focused candidate/client discovery Screen and evaluate candidate qualifications against job requirements to determine overall fit Successfully review job descriptions and analyze client requirements in order to understand the needs of the hiring manager and the technical skills required Create strong working relationships with management, peers, and prospective candidates Manage and update internal ATS with accuracy and integrity Proactively network with user groups and potential talent by maintaining ongoing relationships Display technical knowledge and the ability to understand the technology and to keep abreast of technology trends Anticipate business priorities and how business needs will impact staffing plans long-term Coach junior team members on crucial technical recruitment principles Bonus Points If Multitasking - Juggle multiple projects and tasks simultaneously Marketing Skills - Knowing how to market and promote your services, expertise, and knowledge effectively to clients and candidates is of utmost importance. Academic HR background
Posted 5 days ago
2.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Principal Activities Be the stake holder for gathering end user information Analize quality of various sources, organize and execute the data quality plans to reach the goals Monitor processes and take corrective actions if needed Contribute to further development of the sales support tool Cross functional communication and contacts with our internal companies and external Channel Partners & OEM’s to support in data quality improvements Requirements CANDIDATE REQUIREMENTS Knowledge Skills & Abilities Very good analytic skills and a good understanding of data base structures Proficiency in Microsoft Excel, with the ability to work with complex spreadsheets is a must Good knowledge in SAP or other ERP and CRM systems Excellent organizational and multitasking abilities, with a keen eye for detail Effective communication and interpersonal skills for cross-team collaboration Very good English skill. Other languages (i.e. German) are a plus Education & Experience 2 years professional experience in sales support activities. Any Graduate. CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities
Posted 5 days ago
3.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Line of Service Advisory Industry/Sector Not Applicable Specialism Risk Management Level Senior Associate Job Description & Summary At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities: Purpose of the Job /Role Developing long term software management strategy and goals. Developing and implementing procedures for tracking company software assets to oversee quality control, and usage throughout their life cycles Monitor software licenses to ensure they comply with license agreements and usage standards Establishing and maintaining linkage with budgeting and procurement processes to track software acquisition, utilization, and retirement. Collaborate with departments management to define cost savings, software compliances and service improvement opportunities Ensure audit compliance readiness Drive continuous education awareness of company policies. Skill Profile Hands-on experience on software asset management Excellent knowledge of the Hardware Asset Management process Strong experience with asset management and discovery tools like Snow, Flexera, ServiceNow SAM Pro Experience with developing, implementing, and refining SAM processes and procedures Good knowledge of the other Service Management processes, particularly Change Management Intermediate Excel skills Excellent English language skills (verbal and written) Experience working in a virtual environment Experience interpreting licensing terms and conditions, licensing knowledge and product use rights for defined software titles. Along with contract analysis and negotiation skills. Participated or lead in software audits Understand standards like ISO/IEC 19770-1; ISO/IEC 5230 etc. Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services Highly competent at interpreting data, analyzing problems, and formulating solutions to present to management level and above Knowledge of Active Directory, virtualization technologies, network topologies, software vendor license agreements and licensing terms Understands and masters the software licensing for at least three big publishers like Microsoft, Oracle, VMWare, SAP etc. Familiar with Microsoft O365 or similar tools Knowledge around Free and Open-source software (FOSS) licensing Roles & Responsibilities Assess, design, and implement key process related to Software compliance Software license compliance for major software publishers Operations and deployment of SAM and SCA tools Contract & Spend management including Optimization Co-ordinate with multiple teams, like IT, Infrastructure Management, Finance, Procurement, Legal as required Work on automation areas for Discovery and Reporting Performing and interpreting gap analysis Develop risk remediation strategies Ensures license compliance is met, and that any noncompliance issues are addressed quickly and efficiently. Monitoring the Software Uses & Highlights what users are permitted to do with any software installed on their machine Interaction with software publisher, internal business team for software license compliance & terms Other Competencies •Experience presenting to senior management executive level audiences •Strong written and oral communications, analytics, and organization skills •Self-motivated, goal oriented, and an innovative thinker •Maintain strong analytic, technical, and troubleshooting skills •Continuous improvement attitude ability to seek out and implement external leading SAM practices •Strong organization, multitasking and time management skills •Uses discretion in identifying and resolving complex problems and assignments •Works well in a diverse team and enjoys a dynamic environment where remote working is required Mandatory Skill Sets- SAM Preferred Skill Sets- HAM Years of Experience Required: 3-8 years Education Qualification: B.Tech / M.Tech / BCA / MCA/ B.Sc / M.Sc Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Science, Bachelor of Engineering, Master of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAM Software Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Financial Accounting, Financial Audit {+ 24 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 5 days ago
3.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Summary: The Facilities Coordinator provides administrative and operational support to ensure the efficient functioning of building facilities. This role involves coordinating maintenance, managing office services, and assisting in workplace safety and compliance initiatives. Key Responsibilities: Serve as the first point of contact for all facility-related inquiries and service requests. Coordinate routine maintenance and emergency repairs with vendors and service providers. Monitor building security, cleanliness, and safety standards. Track inventory and order office and facility supplies as needed. Assist in managing office moves, furniture setups, and space planning. Maintain records of maintenance schedules, vendor contracts, and compliance documentation. Support health and safety compliance efforts, including inspections and audits. Communicate with staff regarding facility-related updates and issues. Qualifications: High school diploma or equivalent; associate or bachelor’s degree preferred. 1–3 years of experience in facilities coordination or office administration. Strong organizational and multitasking skills. Good communication and problem-solving abilities. Proficiency in MS Office Work Conditions: Office-based with occasional site walkthroughs.
Posted 5 days ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
Company Description Zemads Media is a performance-driven ad network focused on brand acceleration and innovation. Our core expertise includes bulk quality traffic, lead generation, app downloads, and awareness campaigns. We work on various models such as CPL, CPI, CPM, CPC, CPV, CPS, CPR, and CPA to ensure maximum performance and branding. We provide dedicated account managers for both affiliates and advertisers, offer timely payments, and bonuses on special occasions. Join us to elevate your digital presence and success. Role Description This is a full-time on-site role for an Affiliate Manager, based in New Delhi. The Affiliate Manager will be responsible for managing affiliate accounts, developing and implementing online marketing strategies, and maintaining effective communication with affiliates. Daily tasks include sales optimization, performance tracking, and ensuring timely payments to affiliates. The role requires coordination with various teams to enhance performance and achieve business goals. Qualifications Affiliate Management and Account Management skills Strong communication and sales skills Experience in online marketing strategies Ability to work effectively in a team-oriented environment Excellent organizational and multitasking abilities Proficiency in data analysis and performance tracking Bachelor's degree in Marketing, Business, or relevant field Experience in the advertising or digital marketing industry is a plus
Posted 5 days ago
2.0 years
0 Lacs
Greater Kolkata Area
On-site
About EzeRx: EzeRx is a healthcare innovation company committed to making advanced diagnostic solutions accessible to all, especially underserved communities. Our flagship product, EzeCheck, is a non-invasive hemoglobin screening device designed to revolutionize healthcare diagnostics. Responsibilities: • Design and build PCB design, assembly and having hardcore expertise. • Design and build embedded systems, including embedded system firmware • Develop embedded firmware using programming languages like C, C++, and occasionally Python. • Monitor and maintain the system after development • Improve system efficiency and stability after development • Collaborate with customers to create systems based on their needs • Review code and design • Analyse and enhance efficiency, stability and scalability of system resources • Integrate and validate new product designs • Support software QA and optimize I/O performance • Provide post production support • Interface with hardware design and development Qualifications: • 2 to 3 years of experience in a similar role. • A Bachelor of Electrical Engineering, Computer Science, or related degree. • Experience in hands-on development and troubleshooting on embedded targets • Experience in C or C++, ESP32 Framework, IoT architecture and Adruino. • Proven experience in embedded systems design with pre-emptive, multitasking real-time operating systems • Familiarity with software configuration management tools, defect tracking tools, and peer review • Excellent knowledge of OS coding techniques, IP protocols, interfaces, and hardware subsystems • Adequate knowledge of reading schematics and data sheets for components • Strong documentation and writing skills Desired Skills: C and C++ programming language, MCUs, Microprocessors, Device Drivers, Software Quality Analysis, Data Processing, PCB Design and assembly, Basic electronics.
Posted 5 days ago
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