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3.0 - 5.0 years
4 - 5 Lacs
Ajmer, Jodhpur
Work from Office
Key Job Responsibilities Customer Championship Maintain regular & continuous relationship with existing and potential customers. Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. Achieve customer delight through e cient customer service. Retain existing customers and acquire new continuously. Product Process Championship Achieve branch targets and ensure pro tability of the unit (branch). Will involve in Field Visits for Marketing / Collection activities basis to branch requirements Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Recovery of receivables: To ensure organization s revenue ow and protect customer s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. E cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law. Role will come under the purview of Audit & Gold Inspection. Should focus on branch profitability & ensure that assigned branch is profitable People Championship Ensure proper handholding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Planning & Forecasting Skills Relationship Building Coaching & Mentoring Market Intelligence Business Development Communication Skills Proficiency in local language and English
Posted 2 hours ago
3.0 - 6.0 years
4 - 5 Lacs
Ghaziabad, Puducherry, Chennai
Work from Office
Key Job Responsibilities Customer Championship Maintain regular & continuous relationship with existing and potential customers. Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. Achieve customer delight through e cient customer service. Retain existing customers and acquire new continuously. Product Process Championship Achieve branch targets and ensure pro tability of the unit (branch). Will involve in Field Visits for Marketing / Collection activities basis to branch requirements Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Recovery of receivables: To ensure organization s revenue ow and protect customer s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. E cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law. Role will come under the purview of Audit & Gold Inspection. Should focus on branch profitability & ensure that assigned branch is profitable People Championship Ensure proper handholding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Planning & Forecasting Skills Relationship Building Coaching & Mentoring Market Intelligence Business Development Communication Skills Proficiency in local language and English
Posted 2 hours ago
3.0 - 5.0 years
5 Lacs
Tirupati, Visakhapatnam, Chittoor
Work from Office
Key Job Responsibilities Customer Championship Maintain regular & continuous relationship with existing and potential customers. Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. Achieve customer delight through e cient customer service. Retain existing customers and acquire new continuously. Product Process Championship Achieve branch targets and ensure pro tability of the unit (branch). Will involve in Field Visits for Marketing / Collection activities basis to branch requirements Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Recovery of receivables: To ensure organization s revenue ow and protect customer s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. E cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law. Role will come under the purview of Audit & Gold Inspection. Should focus on branch profitability & ensure that assigned branch is profitable People Championship Ensure proper handholding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Planning & Forecasting Skills Relationship Building Coaching & Mentoring Market Intelligence Business Development Communication Skills Proficiency in local language and English
Posted 2 hours ago
3.0 - 5.0 years
4 - 5 Lacs
Navsari, Surat, Vadodara
Work from Office
Key Job Responsibilities Customer Championship Maintain regular & continuous relationship with existing and potential customers. Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. Achieve customer delight through e cient customer service. Retain existing customers and acquire new continuously. Product Process Championship Achieve branch targets and ensure pro tability of the unit (branch). Will involve in Field Visits for Marketing / Collection activities basis to branch requirements Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Recovery of receivables: To ensure organization s revenue ow and protect customer s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. E cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law. Role will come under the purview of Audit & Gold Inspection. Should focus on branch profitability & ensure that assigned branch is profitable People Championship Ensure proper handholding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Planning & Forecasting Skills Relationship Building Coaching & Mentoring Market Intelligence Business Development Communication Skills Proficiency in local language and English
Posted 2 hours ago
4.0 - 6.0 years
4 - 5 Lacs
Sagar, Vadodara
Work from Office
Key Job Responsibilities Customer Championship Maintain regular & continuous relationship with existing and potential customers. Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. Achieve customer delight through e cient customer service. Retain existing customers and acquire new continuously. Product Process Championship Achieve branch targets and ensure pro tability of the unit (branch). Will involve in Field Visits for Marketing / Collection activities basis to branch requirements Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Recovery of receivables: To ensure organization s revenue ow and protect customer s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. E cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law. Role will come under the purview of Audit & Gold Inspection. Should focus on branch profitability & ensure that assigned branch is profitable People Championship Ensure proper handholding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Planning & Forecasting Skills Relationship Building Coaching & Mentoring Market Intelligence Business Development Communication Skills Proficiency in local language and English
Posted 2 hours ago
3.0 - 5.0 years
4 - 5 Lacs
Meerut, Shimla
Work from Office
Key Job Responsibilities Customer Championship Maintain regular & continuous relationship with existing and potential customers. Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. Achieve customer delight through e cient customer service. Retain existing customers and acquire new continuously. Product Process Championship Achieve branch targets and ensure pro tability of the unit (branch). Will involve in Field Visits for Marketing / Collection activities basis to branch requirements Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Recovery of receivables: To ensure organization s revenue ow and protect customer s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. E cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law. Role will come under the purview of Audit & Gold Inspection. Should focus on branch profitability & ensure that assigned branch is profitable People Championship Ensure proper handholding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Planning & Forecasting Skills Relationship Building Coaching & Mentoring Market Intelligence Business Development Communication Skills Proficiency in local language and English
Posted 2 hours ago
3.0 - 5.0 years
4 - 5 Lacs
Kolkata, Hassan, Mangaluru
Work from Office
Key Job Responsibilities Customer Championship Maintain regular & continuous relationship with existing and potential customers. Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. Achieve customer delight through e cient customer service. Retain existing customers and acquire new continuously. Product Process Championship Achieve branch targets and ensure pro tability of the unit (branch). Will involve in Field Visits for Marketing / Collection activities basis to branch requirements Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Recovery of receivables: To ensure organization s revenue ow and protect customer s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. E cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law. Role will come under the purview of Audit & Gold Inspection. Should focus on branch profitability & ensure that assigned branch is profitable People Championship Ensure proper handholding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Planning & Forecasting Skills Relationship Building Coaching & Mentoring Market Intelligence Business Development Communication Skills Proficiency in local language and English
Posted 2 hours ago
1.0 - 4.0 years
4 Lacs
Madurai, Theni
Work from Office
Area Recovery Manager Secured & Unsecured Lending Business Reporting to Area Manager Main Tasks & Areas of Responsibility Delinquency reduction. Earlier resolution with normalization. Monitor accounts on daily basis Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections) Responsible for team building and training collection staffs To Work closely with Muthoot Fincorp branches for the smoother part of collection Skills and Exposure A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work. Proven ability to Handle difficult customer. Should have the knowledge of other products movement in the market. At least 3 years experience in collection with 2 years of On roll team members. Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Should have willingness to travel as per company requirement.
Posted 2 hours ago
3.0 - 5.0 years
4 - 5 Lacs
Meerut, Sikar
Work from Office
Key Job Responsibilities Customer Championship Maintain regular & continuous relationship with existing and potential customers. Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. Achieve customer delight through e cient customer service. Retain existing customers and acquire new continuously. Product Process Championship Achieve branch targets and ensure pro tability of the unit (branch). Will involve in Field Visits for Marketing / Collection activities basis to branch requirements Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Recovery of receivables: To ensure organization s revenue ow and protect customer s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. E cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law. Role will come under the purview of Audit & Gold Inspection. Should focus on branch profitability & ensure that assigned branch is profitable People Championship Ensure proper handholding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Planning & Forecasting Skills Relationship Building Coaching & Mentoring Market Intelligence Business Development Communication Skills Proficiency in local language and English
Posted 2 hours ago
2.0 - 6.0 years
3 Lacs
Coimbatore
Work from Office
Managing Agency and supporting them in day to day BAU activity Setting Targets for the DCA in lines with business requirement and supporting them on the same for achievement. Field visit on Delinquent accounts both with agency and individual Monitor and support the activities of the agencies by ensuring effectiveness on daily basis. Ensuring compliance in strict adherence by the agency both in the agency premises and in field. Timely training of Agency staff with respect to company standards and the decorum they need to adhere with the customers during their visits.
Posted 2 hours ago
1.0 - 5.0 years
4 Lacs
Jalandhar, Mohali
Work from Office
Area Recovery Manager Secured & Unsecured Lending Business Reporting to Area Manager Main Tasks & Areas of Responsibility Delinquency reduction. Earlier resolution with normalization. Monitor accounts on daily basis Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections) Responsible for team building and training collection staffs To Work closely with Muthoot Fincorp branches for the smoother part of collection Skills and Exposure A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work. Proven ability to Handle difficult customer. Should have the knowledge of other products movement in the market. At least 3 years experience in collection with 2 years of On roll team members. Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Should have willingness to travel as per company requirement.
Posted 2 hours ago
5.0 - 8.0 years
12 - 13 Lacs
Madurai
Work from Office
The Regional Manager role shall lead development and operations within the respective region assigned, driving revenue growth and market expansion for the insurance products offered by Muthoot FinCorp. The primary responsibilities include overseeing sales teams, nurturing client relationships, ensuring compliance, analyzing market trends, and collaborating cross-functionally to achieve sales targets. This role demands strong leadership, sales acumen, market insights, and a commitment to delivering exceptional customer service while adhering to regulatory standards in the dynamic insurance landscape of India. Reporting to :- National Head - Insurance Geographical Coverage 45 to 60 branches KEY RESPONSIBILITIES Expansion, growth, and development Recruit, train, and manage a team of Sales Managers within the region; provide necessary guidance and training to achieve business objectives. Develop and execute effective sales/business development strategies to meet targets and expand the customer base within MFL branches of the assigned region. Setting sales targets for the team and monitoring their progress, taking corrective actions when necessary to ensure objectives are met. Evaluate the effectiveness of sales strategies and make necessary adjustments. Drive customer satisfaction and retention initiatives within the region. Align product and marketing strategies to the developmental objectives of the Region Conducting market research and competitor analysis to identify opportunities for growth, staying updated on industry trends, and reporting findings to higher management. Collaborate with marketing teams to design and execute promotional campaigns. Stay updated on industry trends, products, and developments in the insurance sector. Represent the company at industry events, conferences, and networking opportunities to enhance brand visibility. Compliance, Reporting and Financials Ensure compliance with regulatory requirements and company policies in all sales activities. Generating reports on sales activities, revenue, expenses, and other relevant metrics for review by management. Regularly evaluating the teams performance, providing feedback, and implementing strategies for improvement. Manage budgets, expenses, and revenue forecasts for the Region. Stakeholder Management Drive initiatives to increase lead generation and/or conversion from the retail business team. Train, mentor, and coach the branch business employees on various products, processes, and procedures for increasing sales performance. Resolving customer complaints and issues promptly, maintaining a high level of customer satisfaction. Coordinating with other departments such as marketing and claims to enhance overall business operations.
Posted 2 hours ago
2.0 - 6.0 years
2 - 3 Lacs
Mumbai
Work from Office
Managing Agency and supporting them in day to day BAU activity Setting Targets for the DCA in lines with business requirement and supporting them on the same for achievement. Field visit on Delinquent accounts both with agency and individual Monitor and support the activities of the agencies by ensuring effectiveness on daily basis. Ensuring compliance in strict adherence by the agency both in the agency premises and in field. Timely training of Agency staff with respect to company standards and the decorum they need to adhere with the customers during their visits.
Posted 2 hours ago
2.0 - 11.0 years
12 - 13 Lacs
Gurugram
Work from Office
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Global Financial Crimes Compliance ( GFCC ) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company s enterprise-wide AML function. GFCC is part of the broader Global Risk & Compliance organization. The GFCC Program Oversight and Risk Management team collaborates with GFCC and other compliance and business partners to bolster the global financial crimes compliance program through program monitoring, enhancements, governance, and risk management for GFCC by developing, overseeing, and executing on reporting, project and issue management, and risk rating and assessments . Team responsibilities include oversight of projects managed across GFCC and external teams; oversight and coordination of Operational Risk Events; management and oversight of formal and internal management reporting, metrics, and identification of key risk indicators; managing development of processes and controls to ensure efficiency and sustainability; and management and execution of the centralized GFCC risk assessment process for the customer risk rating and money laundering risk assessment. How will you make an impact in this role Reporting to a Manager within GFCC Program Oversight and Risk Management, responsibilities in this role will include a combination of the following: Oversee the Customer Risk Rating (CRR) process which risk rates every customer/account for anti-money laundering risk. Collaborate with Line of Business and Market Compliance Officers to identify changes to the CRR to risk rate customers/accounts. Develop risk element rules in a testing environment to simulate changes. Analyze large sets of data to validate results and identify drivers of customer risk. Document and communicate results and observations to stakeholders. Prepare documentation when the changes are implemented to production. Provide support to stakeholders, and business partners. Minimum Qualifications Proficiency in Microsoft Excel, including advanced functions such as VLOOKUP, pivot tables, and data analysis techniques. Self-starter with the ability to take initiative and work independently. Excellent time management skills with the ability to manage multiple tasks, proactively identify and address challenges, prioritize tasks, and meet deadlines in a dynamic work environment. Strong analytical ability including proficiency in interpreting and analyzing large sets of data. Ability to make well-informed decisions based on thorough analysis and critical thinking. Strong problem-solving skills with the ability to think creatively and propose innovative solutions to complex problems. Proven track record of working collaboratively with the ability to build positive relationships and contribute to collective goals. Excellent communication skills, both written and verbal, with the ability to effectively articulate findings and recommendations to diverse audiences. Preferred Qualifications Strong SQL skills with the ability to write complex queries and perform data manipulation tasks. Professional certification (e.g., Association of Certified Anti-Money Laundering Specialists (CAMS)) a plus. Previous experience in AML compliance, financial crime investigation, or related roles within the financial services industry.
Posted 2 hours ago
5.0 - 9.0 years
12 - 14 Lacs
Hyderabad
Work from Office
We are looking for a passionate and detail-oriented Service Assurance Engineer to join our dynamic team. The Service Assurance Engineer will be responsible for ensuring the highest standards of quality for our products. This role involves designing test strategies, identifying bugs, collaborating with development teams, and ensuring that our software meets user expectations and is defect-free. As a Service Assurance Engineer, you are expected to extract the essential and most important aspects of data from multiple data sources like fleet usage data, customer usage patterns, service requests, customer feedback and convert them into Test Patterns, Test Case Improvements and Test Data requirements . The ideal candidate will have a strong understanding of software development life cycles, testing methodologies, and excellent problem-solving skills. You will work in a fast-paced environment with a focus on improving the quality and performance of the product. As a Service Assurance Engineer, you would be responsible for designing and executing test strategy to ensure software quality. You should be proficient in creating detailed documentation, software testing, and coordinating with cross-functional teams. You would be responsible for evaluating products to ensure they meet Quality, Security and Performance standards before they reach the market. You would also be responsible for conducting hands-on testing, document the findings, and provide feedback on usability, durability and functionality. As a Service Assurance Engineer, you are expected to extract the essential and most important aspects of data from multiple data sources into Test Patterns, Test Case Improvements, and Test Data requirements based on user stories and acceptance criteria, including fleet usage data, customer usage patterns, service requests, and customer feedback. Provide data-driven requirements for Automated Testing, emphasizing feature function, service excellence, monitoring, performance, resiliency, scalability, and reliability, specifying both positive and negative testing techniques. Define Quality Metrics to be utilized during development, testing and deployment to assess service quality. Drive and evolve the Development Roadmap for automated test suites for the ERP product family, including New Features and growth of automation test coverage, based on the input above. Partner with the Service Development team to influence Architectural Direction, Long-Term Investments, and Culture Change to support service monitoring, telemetry, and automated testing inside the service. Continually evaluate Existing Test Coverage and Automation Frameworks, identifying requirements for redesign, replacement, reusability, and improvement in efficiency and performance. Work with automation testing engineers to prioritize test defects based on business and technical risks. Participate in Functional and Technical Feature Design Reviews to drive service instrumentation requirements that enable automated testing. Additional Responsibilities for more senior Service Assurance Engineers: Include Executive Input, Technology Touch-Point Failures, Strategic Initiatives, and other escalated channels in the data sources used. Work with service leadership to identify areas of potential concern. Collaborate and drive testing dependencies and communicate testing plans and testing concerns. Work with service reliability architects and service owners to identify broad Testing Gaps with respect to operation parameters, e.g., template changes, instrumentation results, outages, feature throughput mandates, etc. Own the development roadmap for automated test suites for the ERP product family.
Posted 2 hours ago
1.0 - 5.0 years
3 Lacs
Mahabaleshwar
Work from Office
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors . PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .
Posted 2 hours ago
7.0 - 11.0 years
7 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. .
Posted 2 hours ago
4.0 - 8.0 years
13 - 14 Lacs
Mumbai
Work from Office
Skillset Requirements: Experience: 3.5-5 years in Python Python Programming: Minimum 3.5 years Machine Learning/NLP: At least 1+ years LLM & GenAI: Minimum 1+ years Database Management: At least 2 years Cloud Deployment: 1+ years on Azure or AWS LLMOps: Familiarity is a plus Key Responsibilities: Design, develop, and maintain Python-based ML/AI applications Build and optimize ML/NLP models and integrate into production systems Implement and fine-tune LLMs and GenAI solutions for business needs Design and manage database structures for ML applications and data pipelines Deploy and monitor ML models in cloud environments (AWS/Azure) Collaborate with cross-functional teams for solution delivery Write clean, efficient, and well-documented code Participate in code reviews and provide feedback Troubleshoot and resolve technical issues in production Stay updated with trends in ML, NLP, and GenAI
Posted 2 hours ago
0.0 - 1.0 years
2 Lacs
Chennai
Work from Office
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 hours ago
7.0 - 9.0 years
9 - 10 Lacs
Hyderabad
Work from Office
JOB Description Designation/Role: Assistant Manager IP DRG Department: Quality Reporting to: Director - Quality Location of work:Hyderabad skillset : Excellent domain expertise and process knowledge of RCM for Hospital facility. Understanding of Hospital Facility IP DRG coding concepts, MS DRG, APR DRG, reimbursement methodology, ICD-10-CM, ICD-10-PCS guidelines, elements of UHDDS guidelines, query processes, documentation guidelines. Strong knowledge in human anatomy, physiology, pathophysiology, pharmacology, diagnostic studies, conservative and surgical treatments. Understanding of all document types, Operative Reports, Discharge Summary, Progress Notes, ED Report and all other report formats used in hospital care setting. Understanding of CMS IPPS payment methodologies Aware of consequences of risky practices like up-coding and down-coding, fraud and abuse, inflated documentation, OIG guidelines, and HIPAA rules. Skills: Strong interpersonal skills, excellent communication skills, and ability to effectively work with and coach team members. Ability to communicate with other stakeholders and clients, MIS team, and training teams for driving quality management. Possess operational skills to manage team with better resource utilization. Should have an aptitude to learn new things. Ability to read, writes, and performs basic computer operations. Must be a self -starter, motivated, organized and able to prioritize tasks. Managing reports daily, weekly, monthly and monitoring and being active participant in client calls and maintaining good client relationship. Research, analyze and respond to inquiries regarding compliance,
Posted 2 hours ago
12.0 - 20.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Job Title: Senior Manager - AR Operations Location: Hyderabad Shift: Night Mode : Work from Office Statement of the Job: The role involves managing and guiding a team of AR associates responsible for analyzing receivables due from healthcare insurance companies and initiating necessary follow-up actions to ensure reimbursement. The work includes a combination of voice and non-voice follow-up, along with undertaking appropriate denial and appeal management protocols. Duties of the Job: Lead teams to efficiently meet client expectations and guide them in reducing AR aging and optimizing collections. Manage day-to-day activities of the team, including but not limited to: Monitoring and managing workflow or daily targets to ensure timely delivery of agreed SLAs. Tracking and maintaining metrics for various data, including Collections reports and Operations reports. Develop processes to improve productivity and quality within the team. Participate in new pilot projects and work towards a smooth transition of knowledge to the team. Collaborate with the team to resolve any personnel issues or conflicts that may arise. Learn and implement new client systems; coordinate and organize training for new joiners and existing team members based on project requirements. Conduct regular conference calls with clients to identify ways to improve client satisfaction. Identify training gaps within the team and develop a plan with the department trainer for retraining sessions, ensuring successful implementation. Manage client relationships effectively. Eligibility: Minimum of 11 years of experience in AR US Healthcare, with the designation of Manager or above. Willingness to work night shifts. Experience in AR Follow-up and Denial Management US Healthcare RCM. Availability to join within 30 days
Posted 2 hours ago
11.0 - 16.0 years
15 - 17 Lacs
Mumbai
Work from Office
Job Title: Manager - AR Operations Location: Mumbai / Navi Mumbai Shift: Night Mode : Work from Office Statement of the Job: The role involves managing and guiding a team of AR associates responsible for analyzing receivables due from healthcare insurance companies and initiating necessary follow-up actions to ensure reimbursement. The work includes a combination of voice and non-voice follow-up, along with undertaking appropriate denial and appeal management protocols. Duties of the Job: Lead teams to efficiently meet client expectations and guide them in reducing AR aging and optimizing collections. Manage day-to-day activities of the team, including but not limited to: Monitoring and managing workflow or daily targets to ensure timely delivery of agreed SLAs. Tracking and maintaining metrics for various data, including Collections reports and Operations reports. Develop processes to improve productivity and quality within the team. Participate in new pilot projects and work towards a smooth transition of knowledge to the team. Collaborate with the team to resolve any personnel issues or conflicts that may arise. Learn and implement new client systems; coordinate and organize training for new joiners and existing team members based on project requirements. Conduct regular conference calls with clients to identify ways to improve client satisfaction. Identify training gaps within the team and develop a plan with the department trainer for retraining sessions, ensuring successful implementation. Manage client relationships effectively. Eligibility: Minimum of 8 years of experience in AR US Healthcare, with the designation of Assistant Manager or above. Willingness to work night shifts. Experience in AR Follow-up and Denial Management US Healthcare RCM. Availability to join within 30 days
Posted 2 hours ago
4.0 - 5.0 years
6 - 7 Lacs
Mumbai, Navi Mumbai
Work from Office
Job Profile : Senior Network Security Engineer Location : Navi Mumbai,Mumbai Experience Required : 4-5 yrs - Softenger Job Profile : Senior Network Security Engineer Job Location : Navi Mumbai,Mumbai Experience Required : 4-5 yrs Job Description : Required strong experience on Palo Alto and Checkpoint Firewall feature like IPS, VPN, wildfire, sandblast and Geo location and access policy Configuration and Troubleshooting Knowledge of Design and implement Checkpoint firewall solutions to protect the organization s network infrastructure. . Configure and optimize firewall policies to meet security requirements. .He should also be proficient in configuring and managing firewalls, and have knowledge of network threat prevention features The role of Level 2 resource is to validate Change Request Form raised by L1 .Perform major configuration level changes/ DR Drills and validated by Team Lead/ OEM support in addition monitoring performing incident management with respect to NGFW solution. Blocking CVE, IOC as recommended by information security Team. Able to prepare Capacity and preventive maintenance Reports of security devices. Well aware of steps and procedure to take Device Configuration Backup. Familiar how to do device Health Check and Device Monitoring Knowledge of Change and Incident management. Well aware of steps and procedure to perform IOS Upgrade.
Posted 2 hours ago
5.0 - 10.0 years
16 - 20 Lacs
Bengaluru
Work from Office
Authorize.net makes it simple to accept electronic and credit card payments in person, online or over the phone. We ve been working with merchants and small businesses since 1996. As a leading payment gateway, Authorize.net is trusted by more than 445,000 merchants, handling more than 1 billion transactions and USD 149 billion in payments every year. As a Senior Staff Software Engineer at Authorize.net (a Visa solution), you will be a hands-on technical leader guide the development of major new features by translating complex business problems into technical solutions that resonate with our merchants and partners. You will also drive cross-team projects that standardize our approach to API development and data schemas, ensuring consistent implementation of best practices across the organization. Beyond features, you will also work on modernization, working across multiple teams to modernize our systems and deliver innovative online payment solutions. You will be instrumental in containerizing applications, splitting monolithic codebases into microservices, and migrating on-premises workloads to the cloud. In addition, you will enable process improvements through robust DevOps practices, incorporating comprehensive release management strategies and optimized CI/CD pipelines. Collaborating with product managers, tech leads, and engineering teams, you will define technology roadmaps, communicate architectural decisions, and mentor engineers in advanced technical approaches. This position requires a solid track record of delivering large-scale, reliable, and secure software solutions. While we prefer C# expertise, knowledge of other modern programming languages is also welcome. Basic Qualifications 15+ years of relevant work experience with a Bachelor s Degree or with an Advanced degree. Advanced level coding skills in C#, .Net Core, ASP.Net. Java experience is a plus Solid experience
Posted 2 hours ago
5.0 - 10.0 years
13 - 17 Lacs
Hyderabad, Pune, Chennai
Work from Office
This role is a member of the larger Threat Detection Services organization, and will work alongside teams responsible for red teaming, intelligence analysis, and technical threat researchers. The individual filling this role will act as a senior leader within the organization helping to drive detection and response maturity, enable proactive monitoring strategies and participate in a wide range of larger cyber defense program activities. We are a geographically diverse team, with offices and personnel around the globe, making this a remote work position for the right candidate. To support these requirements in addition to the technical skills listed below ideal candidates will also have prior remote work experience and possess necessary soft skills to support their success. Provide prolonged, in-depth analysis of potential intrusions or security events, leveraging various data artifacts to determine the context of an event. Hands on security alerts creation and maintenance, workload automation. Maintain accurate and complete records of incidents and investigations. Execute incident response processes to respond to security threats and attacks. Create detection and mitigation rules based on indicators of compromise that align with industry threats. Assist in the design, evaluation, and implementation of new security technologies. Update incident response playbooks to minimize gaps in response processes. Extract and analyze malware to determine their nature. This may include either static code analysis or runtime/execution analysis or both. Experience in Platform engineering/Content engineering Understanding agile methodology/SDLC hands on Scripting Language, preferably Python Impact Youll Make: 7+ years of Network/Security/Incident Response experience. Advanced Operating System and Network knowledge. Experience identifying, investigating, and responding to complex attacks Experience with investigative technologies such as SIEM, packet capture analysis, host forensics and memory analysis tools Knowledge of at least one scripting language. Any Security related certification(s) Ability to work independently as well as collaboratively within a team. Ability to quickly grasp high-level technical concepts. Good communication and interpersonal skills. SANS SEC503: Intrusion Detection In-Depth (nice to have) SANS SEC504: Hacker Techniques, Exploits & Incident Handling (nice to have) This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Cybersecurity
Posted 2 hours ago
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