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Manager - Transition Management

Manager - Transition Management

Pepsico

1 - 3 years

12 - 17 Lacs

Hyderabad

Posted:2 weeks ago| Platform:

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Skills Required

six sigma sales marketing lean stakeholder management risk management project management client handling documentation program management process mapping pmp oil pmo site management transition management project execution agile project planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview
The transitions specialist works with the transitions manager to plan and execute one or more of the migration projects.

This position will be responsible for successful migration of specified roles into GCC

They will work across the team to ensure knowledge sharing and enabling the delivery team to be well prepared for the go live

Responsibilities

Doing the following for their specific projects, under supervision of Transitions Manager

Plan transitions in detail, including identification and scheduling project deliverables, milestones, required tasks & scope of processes to be transitioned

Provide feedback to TM/s on service design & solution documentation

Coordinate and successfully project manage the transition of processes in scope from the local site/s into the GCC (Manage the transition on site)

Collaborate with TM/s and local site management

Monitoring and reporting on transition progress

Resolving transitions issues, document risks and create mitigation plans

Providing a link during transition between the GCC Knowledge Capture Team, senior level management, TM, other stakeholders

Ensure the appropriate documentation of the local processes, including providing a quality review of documentation (Process Maps and Desktop Procedures)

Ensure correct application of transition methodology to each transition being managed by the TC

Ensure successful delivery of transition outputs, including Decision Gates, Ramp Up & Go Lives, and the overall transition completion

Qualifications

Proven ability to work with different stakeholders, excellent stakeholder management and client handling (domestic & international) skills

Excellent communication (written and oral) and interpersonal skills

Proven ability to manage change in a fluid, dynamic and evolving environment

Track record of excellent project execution / delivery preferred

Understanding of metrics, process improvements, lean and six sigma would be helpful

Proficient with MS Office MS Excel and MS Power point in particular

1 to 3 yearsMinimum 1-2 years of relevant experience in a similar position (TS/Manager/ Project Manager) in an international SSC or BPO environment

Preferred

3 to 6 yearsInternational experience; Proven track record of conducting or participating in onshore KC , operations expertise in HR/FP/Sales/Mktg for tower alignment

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Manager - Transition Management