Job
Description
As a Manager of Process Engineering at HSBC, you will play a crucial role in supporting the Wholesale business architecture. You will be responsible for developing key components of the Wholesale business architecture framework, including value streams, business services catalogue, global processes, Wholesale capabilities, and customer journeys. Your contribution will be vital in establishing a governance process for key architectural decisions and acting as a delegate for the Head of Business Architecture in relevant architecture meetings. Your role will involve understanding and shaping the business operating model changes to achieve the vision, working closely with the primary Value Streams. This includes collaborating with various teams to ensure that architecture, technology, and transformation services are optimized for delivery and appropriately resourced. By applying the business architecture framework, you will help operationalize key business outcomes through an agile value stream methodology, defining clear business outcomes, OKRs, and expressing these outcomes through delivered epics and features. Furthermore, you will support Value Streams with FSA digitization, co-design tech strategy through the identification of common capabilities, and convergence of key delivery value streams and optimized customer journeys. Your responsibilities will also include contributing to group business architecture framework development, providing judgment and expertise across all aspects of your area of responsibility, and working collaboratively across all parts of Wholesale/ DBS/ Technology. Establishing key relationships with all markets and other local stakeholders will be crucial for success in this role. To excel in this position, you should possess business architecture mapping and business architecting competencies, including blueprinting, business context creation, and framing business architecture analysis. Relevant experience with a major global bank or a top-tier management consulting firm, knowledge of banking products, propositions, and services, as well as familiarity with regulatory frameworks and change management techniques will be valuable assets. Skills in Lean Six Sigma methodology, Design Thinking, Systems Thinking, and the ability to communicate through visualization and storytelling are essential. Proficiency in using business architecture tooling such as SAG ARIS, previous experience in developing Target Operating Models, Business Architecture, and business modeling, and proven ability to lead and influence global and complex teams across multiple locations are also key requirements. Your strong understanding of the financial services industry, including key business drivers and associated risk factors, and a solid working knowledge of digital and technical areas in an operational or consulting capacity will enable you to make a significant impact in this role. Join HSBC and be part of a team where your contributions are valued, and where you can achieve more in your career. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.,
