84 Influence Jobs

You will be an expert Odoo Functional Consultant responsible for directly engaging with customers to document and validate their business requirements, aligning them with standard Odoo ERP features. Your role will involve conducting training sessions, attending project meetings, and providing status updates on project progress and deliverables. Your responsibilities will include developing solution designs, guiding clients through implementation and support phases, evaluating customer requirements and translating them into company processes, solutions, and modules. You will prepare detailed scopes of work resulting from personalization sessions with customers in the pre-sales phase, enhancing domain knowledge, and facilitating effective communication between business requirements and technical solutions. Key qualifications include a minimum of 1+ years of experience, knowledge of business processes and sales, previous ERP implementation experience, strong learning abilities, excellent planning and communication skills, and the capacity to influence customers to adapt business practices as needed. You should excel in managing scope and expectations, possess strong analytical and problem-solving skills, and demonstrate proficiency in communication and presentation. This role offers the opportunity for professional growth in a healthy and flexible work environment. As a full-time position with a Monday to Friday schedule, you will engage in day-to-day client interactions and work collaboratively to deliver impactful solutions. If you have experience in Odoo and meet the outlined qualifications, we look forward to learning more about your current CTC, expected CTC, and notice period during the application process.,

You should have some sales experience in Textile or a related Educational Background. As a Sales Manager, you will play a crucial role in helping the company achieve its customer acquisition and revenue growth targets. Your primary responsibility will be to lead the sales team effectively, develop sales strategies, and justify these plans to upper management. Your main duties will include driving growth and meeting sales targets through successful team management, devising and executing a strategic business plan to expand the customer base, overseeing recruitment, goal setting, coaching, and performance evaluation of sales representatives. Building lasting customer relationships, providing sales reports and forecasts to the management team, monitoring market trends, identifying new opportunities, and staying informed about products and competitors will also be part of your responsibilities. To qualify for this role, you should have a basic degree, a proven track record of success as a sales representative or manager, a commitment to ongoing learning, strong communication and presentation skills, the ability to drive the sales process effectively, business acumen, industry knowledge, as well as excellent mentoring and people management abilities. Candidates with experience or understanding of the educational sector will be given preference. This is a full-time position that offers benefits such as paid sick time, paid time off, and Provident Fund. The work location is in person.,

You will be responsible for shaping the future lifetime value of customers by ensuring higher product adoption, customer satisfaction, and overall health scores. Your role will involve driving Customer Success Outcomes, increasing renewal rates, and reducing churn. Additionally, you will be expected to expand revenue in accounts through cross-selling and up-selling, as well as driving new business growth through greater advocacy and reference-ability. As part of your responsibilities, you will define and optimize the customer life-cycle by mapping the customer journey, developing listening points, standardizing interventions, and identifying opportunities for continuous improvement. You will also manage various Customer Success activities such as on-boarding, training, professional services, customer support, renewals, cross-sell / up-sell, and advocacy. To measure the effectiveness of Customer Success, you will define operational metrics for the team, establish a system for tracking metrics, and create a cadence for review within the team. It will be your responsibility to lead a world-class Customer Success Team by recruiting experienced leaders, attracting high-potential team members, and fostering collaboration within the team. Enhancing effectiveness and efficiency through technology will also be a key aspect of your role, as you will need to support systems, customer marketing software, reference and advocacy solutions, and a Customer Success Management platform. You will be required to inspire Customer Success across the company and align with various departments such as Marketing, Product, Sales, Finance, and the Executive Team. The ideal candidate for this position will have at least 5 years of experience in leading customer-facing organizations, with the ability to manage influence through persuasion, negotiation, and consensus building. A combined background of post-sale and sales experience is preferred, along with a strong empathy for customers and a passion for revenue and growth. Analytical thinking, continuous learning, effective communication, and excellent presentation skills are essential qualities for this role. A relevant Bachelor's degree, preferably in computer science or related fields, is also desirable.,

QAD is seeking a highly motivated and experienced Senior Customer Success Manager (Sr. CSM) to join our dynamic team. As a Sr. CSM, you will play a critical role in ensuring our customers achieve maximum value from their investment in QAD solutions. You will serve as a trusted advisor, guiding customers throughout their journey with QAD, from onboarding and adoption to expansion and renewal. This role requires a strategic thinker passionate about customer success, a deep understanding of SaaS customer engagement, and a proven track record of building strong customer relationships. The Sr. CSM will drive additional value for the customer by proposing new items in the form of additional products or scope, increased users, upgrades, and services to install base customers. In addition, they will serve as an executive escalation resource, a primary information source for the install base customers, and a customer liaison for all QAD functions - Services, support, R&D, and sales. Responsibilities: - Drive Customer Success: Develop and execute comprehensive Customer Success Plans tailored to individual customer needs and business objectives. Proactively monitor customer health, identify potential risks, and implement mitigation strategies. Conduct regular Strategic Business Reviews to assess progress, align priorities, and uncover new opportunities. Champion customer adoption of QAD solutions by driving the creation and execution of effective adoption plans. Ensure customers realize tangible business value and achieve desired outcomes from their QAD investment. - Build Strong Customer Relationships: Cultivate trusted advisor relationships with key customer stakeholders, including executive sponsors. Serve as the primary point of contact for assigned accounts, providing exceptional support and guidance. Proactively engage with customers through various channels, including on-site visits, phone/video calls, webinars, and online communities. Act as a customer advocate within QAD, effectively communicating customer feedback and needs to internal teams. - Drive Growth and Expansion: Identify and pursue opportunities to expand customer usage of QAD solutions and services. Collaborate with sales and marketing teams to develop and execute targeted upsell and cross-sell strategies. Proactively generate leads for new business opportunities within existing accounts. - Operational Excellence: Maintain accurate and up-to-date customer records and documentation. Contribute to the development and refinement of customer success methodologies and best practices. Actively participate in internal knowledge sharing and team collaboration. Serves as customer liaison for all QAD functions - Renewals, Services, Support, R&D, and Sales. Qualifications: - 8+ years of experience in a customer-facing role within the software industry, preferably in ERP or supply chain solutions. - Proven track record of successfully managing and growing a portfolio of enterprise accounts. - Deep understanding of SaaS customer engagement models and best practices. - Strong business acumen and ability to translate customer needs into actionable solutions. - Excellent communication, presentation, and interpersonal skills, with the ability to effectively engage with all levels of stakeholders. - Strong analytical and problem-solving skills. - Proactive, self-motivated, and results-oriented. - Bachelor's degree in a relevant field. - CCSM or equivalent certifications are a plus. Ideal Candidate Profile: - Passionate about customer success and thrive in a fast-paced environment. - Strategic thinker with a strong ability to build relationships and influence outcomes. - Proactive problem solver who enjoys finding creative solutions to customer challenges. - Team player with a strong work ethic and a commitment to excellence. - Strong presentation skills, superior communication (oral & written) skills; must be able to communicate for impact and motivate the customer to take action. - Strong organizational/time management skills and the ability to manage multiple priorities simultaneously in a fast-paced environment with little direction. - Goal-oriented and a passion for driving business outcomes. - Ability to adapt to a flexible work schedule, including potential shift work, to effectively support our global customer base. Additional Information: Your health and well-being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. Opportunity to join a growing business, launching into its next phase of expansion and transformation. Collaborative culture of smart and hard-working people who support one another to get the job done. An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. Compensation packages based on experience and desired skill set.,

As an Enablement Manager (L&D & Training Management) at CSS Corp in Chennai, Bangalore, or Hyderabad, you will be required to work in US Shifts and bring your expertise to the field of customer experience enablement, training, and related roles, particularly in the technology or SaaS industry. With over 5 years of experience, you will have a solid foundation in adult learning principles, instructional design methodologies, and training delivery techniques. Your role will involve effectively communicating and presenting complex concepts to diverse audiences, as well as collaborating and influencing cross-functional teams and stakeholders at all levels of the organization. You should be well-versed in using learning management systems (LMS), e-learning authoring tools, and virtual training platforms to enhance training programs. A results-driven mindset focused on continuous improvement and impact measurement is crucial for this position. Additionally, certifications in training, coaching, or customer experience management would be advantageous. A Bachelor's degree in Business Administration, Education, Communications, or a related field is required, with a Master's degree being preferred. If you are passionate about driving learning and development initiatives in a dynamic environment and possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity with CSS Corp.,

Be part of the future HR transformation at the dynamic intersection of people strategy, technology, and data-driven insights! We're seeking a leader to modernize and optimize our HR digital landscape across our global operations. This is your opportunity to architect extraordinary employee experiences, drive enterprise-wide innovation, and deliver measurable business value through strategic HR digital solutions and advanced analytics. As the Head of HR Digital Enablement & Analytics, you'll develop comprehensive strategies that support our HR solution vision while leading our talented People Analytics team. You'll serve as a key strategic partner to the HR Executive Team, deeply understanding our global HR organization's needs and collaborating with Group Digital & Technology to transform these insights into innovative digital solutions that enhance efficiency, effectiveness, and employee experience across the organization. Collaborate with HR teams, Group Digital & Technology, and key stakeholders to define and champion long-term HR process, employee experience, and solution strategies that enable Swiss Re's business objectives. Lead the People Analytics team in developing comprehensive analytics strategies, building predictive models, and creating advanced reporting capabilities that drive organizational insights and strategic decision-making. Drive partnerships between HR COEs and Group Digital and Technology to optimize HR processes through service design and strategic technology implementation, identifying emerging HR technologies that enhance employee experience. Understand HR needs and spearhead digital transformation initiatives across the HR function with significant business impact, working with users to evaluate service efficacy and recommend improvements. Partner with Group Digital & Technology to facilitate a portfolio of transformation initiatives, ensuring value-driven investment decisions and developing metrics to gauge HR process effectiveness. Collaborate with technical teams to create frameworks ensuring data integrity, accessibility, and compliance across HR systems while mitigating risks associated with HR processes. Cultivate relationships with key external partners to influence roadmaps and integrate innovative solutions into HR processes. You and your team will be part of the HR Operational Excellence function, a global, cross-functional group dedicated to enhancing the performance, efficiency, and impact of HR services across the organization. The HR Digital and Analytics team that you will lead plays a central role in enabling strategic HR transformation. The team drives continuous improvement across HR services, processes, and systems, and promotes data-driven decision-making by fostering learning through innovative programs like #iLearn and facilitating global collaboration through community dashboards. You're an experienced leader who thrives at the intersection of people strategy, HR service design, digital innovation, and workforce analytics. Your consultative approach allows you to translate complex business challenges into transformative digital solutions. You possess exceptional influencing skills that enable you to navigate organizational complexity and build consensus among diverse stakeholders. Your forward-thinking strategic mindset is balanced by pragmatic execution capabilities and a genuine passion for creating technology and data solutions that enhance workplace experiences. University degree and/or equivalent professional qualification in a related field. Minimum 10 years of significant track record in similar role(s) acquiring relevant skills in HR transformation, service design, technology-enabled transformation, and data analytics. Deep knowledge and experience in global HR business processes, including strategy development, service delivery, human capital management technologies, with the ability to translate business needs into technology requirements. Advanced expertise in people analytics, data visualization, statistical analysis, and predictive modeling for workforce insights, with experience leading HR data analytics teams and building capabilities within HR functions. Experience working with enterprise HRIS platforms (Workday, SAP SuccessFactors, Oracle HCM). Proficiency with data analytics tools and languages (Power BI, Tableau, R, Python, SQL). Demonstrated ability to influence, collaborate, and manage change with key stakeholders across global, matrix organizations. Knowledge of emerging technologies including GenAI and their application to HR. Executive education in digital transformation or advanced HR technology certifications (HRIP, SHRM-SCP). Strategic vendor management experience. Our company has a hybrid work model where the expectation is that you will be in the office three days per week. This role is not eligible for either relocation assistance or visa sponsorship. Swiss Re is one of the world's leading providers of reinsurance, insurance, and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.,

As a Sales Executive, your primary responsibility will be to generate qualified leads that align with company products or services and maximize customer potential in designated regions. You will be required to develop long-term relationships with customers by understanding and managing their requirements effectively. Your role will involve driving the sales process to ensure customer retention and negotiating tender and contract terms to meet both customer and company needs. Additionally, you will provide pre-sales technical assistance, deliver product education, prepare reports for head office, and maintain customer records. Meeting regular sales targets and coordinating sales projects will also be part of your job, including facilitating communication between customers, the sales team, and other in-house teams. To qualify for this role, a BE/Mechanical Engineering Degree is preferred, along with a successful sales track record of 3-5 years in the automation, conveyors, and packaging machine field. You should have demonstrated the ability to communicate, present, and influence effectively at all levels within an organization. Strong planning and organizational skills, as well as a solid business sense and industry expertise, are essential. Moreover, you should possess excellent mentoring, coaching, and people management skills. In addition to the technical requirements, soft skills are crucial for this position. You must have excellent English written and verbal communication skills, a pleasing personality, and the ability to manage and lead a team effectively. Proficiency in MS Office and other Project Management tools is required, along with being tech-savvy in using modern communication tools. If you meet these qualifications and are ready to take on the challenge of driving sales and building strong customer relationships, we encourage you to apply for this position.,

As an Analyst, Supply Chain Finance - Lease Accounting at Colgate-Palmolive, you will be responsible for gaining a comprehensive understanding of the lease process. Your role will involve performing lease accounting activities in SAP and the lease governance tool, managing the lease controller environment including creation, modification, renewals, and termination. You will work in a SAP environment, track daily tickets, handle period closing activities, post journal entries, and conduct process reconciliations. Additionally, you will be responsible for preparing monthly lease reports, supporting LE & budget preparation, performing SOX assessment and compliance, and contributing to finance process projects for continuous improvement. Global stakeholder management and achieving individual objectives will also be key parts of your responsibilities. Your main duties will include providing support to ATL in backup planning and execution, escalating and seeking support from ATL/TL & other stakeholders, and sharing regular updates on service delivery to ATL/TL and the business team. You will take ownership and accountability of workflow completion and the Lease Controller tool on a timely basis. Root cause analysis to remediate issues, reviewing processes and reports with the business, and standardization and simplification initiatives will also be part of your responsibilities. Understanding the business perspective and sharing best practices across subs/hubs/divisions to support continuous process improvement is essential. To be successful in this role, you should have a Commerce Graduate degree along with CA (Inter or Final) / ICWA (Inter or Final) / CIMA (Partial or Full) / MBA Finance or other equivalent qualifications. You should have 2 - 3+ years of experience, strong accounting knowledge, and familiarity with SOX, US GAAP, IFRS, Indian AS. Proficiency in SAP - FI/CO/PA/MM modules, Advance Excel & Google Sheets, BI reporting platforms, and prior experience in working with multiple teams including business engagement across virtual platforms are required. Experience in lease accounting processes is preferred, along with comfort in handling and analyzing large data and developing visualizations in slides or other advanced digital tools. Skills in influence, negotiation, teamwork, collaboration, and good communication are also highly valued. At Colgate-Palmolive, we are committed to fostering an inclusive environment where every individual feels a sense of belonging and can contribute meaningfully to our business. We prioritize developing talent with diverse backgrounds and perspectives to best serve our consumers worldwide. As an equal opportunity employer, we ensure that each person can be their authentic self, is treated with respect, and is empowered by leadership. If you require reasonable accommodation during the application process due to a disability, please complete the request form available. Join us at Colgate-Palmolive, a caring, innovative growth company dedicated to reimagining a healthier future for people, their pets, and our planet. Guided by our core values of Caring, Inclusive, and Courageous, let's work together to build a brighter, healthier future for all.,

As a Sales Executive, you will be responsible for meeting with clients, demonstrating and presenting our services, and establishing new business relationships. You will also be tasked with maintaining sales reports, working towards monthly or annual targets, and gathering feedback from customers or prospects to share with internal teams. Collaboration with team members is essential to achieve better results. To excel in this role, you should be self-motivated, driven by targets, and possess resilience. Strong communication skills, both verbal and written, are crucial, as well as the ability to influence and negotiate with others. Commercial awareness, being a fast learner, and having a passion for sales are key attributes that will contribute to your success as a Sales Executive. This is a full-time position with benefits such as cell phone reimbursement, provided food, internet reimbursement, and Provident Fund. Additionally, there is a performance bonus included in the compensation package. The work schedule is during the day shift, and the work location is in person.,

As an L&D professional, you will be responsible for creating, developing, implementing, and conducting learning initiatives for the employees. You will serve as an extension of the Learning team for the stakeholders, evaluating existing learning initiatives in India and implementing relevant programs within the organization. Your role will require sound knowledge of L&D fundamentals, competency mapping, assessment techniques, and various adult learning styles. You should be able to interact with different business units, analyze their learning needs, and collaborate with them to provide effective learning solutions. Collaboration and influence will be key aspects of your role, as you will work with different functions, learning SPOCs, and HRBPs to align on learning needs and drive initiatives. Working closely with business leaders and stakeholders, you will execute learning programs tailored to meet organizational objectives. You will be expected to track and monitor learning metrics, work with subject matter experts to develop customized learning modules, and utilize learning management systems such as SuccessFactors LMS for program execution. Evaluating the effectiveness of programs through assessments, surveys, and feedback will also be part of your responsibilities. Ideally, you should have 5 to 7 years of experience in the field of Learning & Development to successfully fulfill this role. The job reference number for this position is 12334.,

As a Strategic Business Development Consultant at Dell Technologies, you will be a part of the Corporate Development and Strategy team based in Bangalore, India. Your role will involve working on various initiatives such as new business opportunities, mergers & acquisitions, partnerships, alliances, and joint ventures to drive the long-term growth objectives of the global business. Your primary responsibilities will include providing leadership in design, planning, and due diligence, analyzing market trends and technological developments, and translating them into strategic operational plans. You will play a crucial role in supporting Dells executives in making key business decisions by conducting thorough research, collecting critical business data, and analyzing it to derive insights and recommendations. To be successful in this role, you must possess distinctive problem-solving and analytical skills, effective project and change management skills, and the ability to work independently as well as with senior executives. A graduate or post-graduate degree in business or supply chain from a top-tier university along with 8-10 years of relevant work experience in top-tier management consulting is required. Proficiency in MS Excel, Word, PowerPoint, and excellent communication skills are essential. Additionally, having strategic consulting experience in high-tech and automotive projects will be advantageous. You will be part of a fast-paced dynamic environment that will challenge you to carry out detailed and accurate data analysis consistently. Dell Technologies is committed to providing equal employment opportunities and a work environment free of discrimination and harassment. If you are someone who is passionate about making an impact and looking to grow your career in a diverse and innovative environment, then we are looking for you to join our team. Join us at Dell Technologies to be a part of a unique family of businesses that aims to transform how individuals and organizations work, live, and play. If you are ready to contribute to building a future that works for everyone, apply now to be considered for this exciting opportunity. The application closing date is July 31st "25.,

You should have a strong understanding of business strategy, sales processes, and customer relationship management. Your communication and negotiation skills should be excellent with the ability to influence key stakeholders. It is important for you to be able to identify new opportunities and develop tailored solutions for clients. Strong analytical skills are required, including experience in market research, performance tracking, and reporting. Previous experience in leading cross-functional teams and collaborating with various departments will be beneficial. The ideal candidate for this role would have 5-8 years of experience in the IT-Software / Software Services industry. The position is for a Senior Business Development Executive. If you are interested in this opportunity, please reach out to careers@esteplogic.com or info@esteplogic.com. You can also contact us at +91-172-4002616 or 9675345203.,

As a key member of the team at DrinkPrime, you will play a crucial role in revolutionizing access to clean and safe drinking water. Your primary focus will be on developing and rapidly scaling a new customer acquisition model for both outright sales and subscriptions of our products. We are seeking a highly motivated individual who can drive innovation in channel development, enhance product sales, and expand our subscription model. Your responsibilities will include developing new channels to drive product sales and subscription growth, with a focus on rapid scale-up of partners in identified markets. You will be tasked with planning state-level team requirements, overseeing team onboarding, training, and skill-building through rigorous process and outcome reviews. Implementing market norms, field force connect, Sales Force Automation, and dashboard usage will be essential to drive operational efficiency. In order to foster a high-performance culture, you will conduct KPI reviews focusing on channel network growth, revenue (volume and value), customer acquisition, and customer satisfaction. Additionally, you will be responsible for planning and executing BTL activations based on market needs, evaluating partner ROI, and managing sales team and BTL expenses effectively. The ideal candidate for this role will be a graduate from a reputed college with over 20 years of experience in managing sales, distribution networks, partners, and large teams. Previous work experience in at least two states and in a mid/large organization is preferred. A multi-industry background with exposure to the water purifier industry would be advantageous. Strong entrepreneurial drive, self-starting capabilities, and hands-on experience managing sales for large networks or retail/direct sales are essential qualities we are looking for. Key competencies required for this role include problem-solving abilities, organizational skills, strong execution capabilities, presence and credibility to build relationships, and a high level of ambition with adaptability to diverse working environments. Leadership capabilities such as integrity, trust, entrepreneurship, driving results, collaboration, influence, conflict resolution, and strong interpersonal and communication skills are highly valued in this role. If you are a proactive individual who thrives in a challenging and dynamic environment, possesses excellent communication skills, and has a passion for driving impactful results, we would love to hear from you. Join us at DrinkPrime and be a part of our mission to make clean and safe drinking water accessible to all.,

As a member of our team at Bank of America, you will play a crucial role in leading the planning, designing, and implementation of complex infrastructure solutions that align with deployment requirements. Your responsibilities will include providing technology solutions across different audiences, overseeing projects and activities related to special initiatives or operations, and ensuring the resolution of problems while adhering to defined practices and policies. You will be expected to fulfill requests from business users and operations, communicate technical status updates with relevant teams, and monitor the stability, resiliency, reliability, and performance of multiple supported systems. Additionally, you will mentor other team members, provide technical leadership, and translate business requirements into infrastructure and system designs for specific implementations. Collaboration is key in this role, as you will work closely with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers to ensure effective system design and deployment. Your role will also involve supporting change implementations, identifying and resolving potential issues resulting from changes, and managing access provisioning for infrastructure and applications. Your skills in innovative thinking, production support, result orientation, risk management, solution design, adaptability, analytical thinking, collaboration, influence, solution delivery process, architecture, automation, DevOps practices, project management, and stakeholder management will be crucial in successfully fulfilling the responsibilities of this role. Join us at Bank of America and embark on a rewarding career with opportunities for growth, learning, and making a significant impact in a diverse and inclusive workplace.,

As a Sales Executive at NONA Lifestyle, your primary responsibility will be to generate new business opportunities and drive sales through various channels such as corporates, hotels, vacation homes, startups, plants, and local businesses. You will focus on segments including uniforms workwear, customised merchandise, safety wear, and soft furnishings. Your role will involve developing and implementing a proactive business strategy for B2B sales while maintaining strong relationships with existing customers. You will be required to regularly communicate with current clients to drive sales and ensure customer satisfaction. Your exceptional ability to motivate and influence key contacts and decision-makers will be crucial in expanding our client base for corporate accounts. Collaboration with team members and effective coordination will be essential to maximize efficiency in sales processes. You will utilize internal and external resources to manage revenues effectively. Additionally, you will be responsible for preparing and presenting sales reports, analyzing data, and entering leads and sales information into the ERP system. Cold calling, email marketing, and leveraging digital/social media channels will also be part of your sales approach to maximize opportunities and drive revenue growth. Join NONA Lifestyle, a prominent provider of tech-driven procurement solutions for corporate needs, specializing in custom workwear, uniforms, soft furnishings, safety gear, and more. At NONA Lifestyle, we are committed to redefining corporate procurement with precision and excellence. If you are looking to kickstart your career or explore internship opportunities in a dynamic environment where innovation thrives, join us to unlock limitless possibilities and contribute to shaping the future of corporate identity. Apply now and commence a fulfilling journey at NONA Lifestyle.,

The Associate Manager - Customer Success will be responsible for managing CSA Teams in CoE, CSA team performance, prioritizing leadership requirements and activities, and overseeing the Customer Success team in India. You will proactively engage with customers to ensure they realize value from products and solutions, leading to revenue retention and new revenue opportunities. Ideal candidates can identify needs, communicate effectively, and exceed client expectations, combining visionary and analytical skills. Work timings and location: Eastern shift timings, from 5:00 PM to 2:30 AM IST. Work from the office located in Hyderabad. Responsibilities: - Work closely with Customer Success functional leadership to drive prospecting strategies, AT RISK Management, and Renewal Management. - Coach & Mentor teams to perform their duties effectively. - Lead and Manage Customer Success teams, providing guidance & mentorship. - Develop & implement strategic plans for Customer Success aligned with overall business objectives. - Identify process improvements to enhance efficiency. - Act as a strong advocate for customers, addressing their needs & concerns effectively. - Monitor team performance and take corrective actions. - Implement career development and growth opportunities for team members. - Hire Talent as per requirements & groom them for success. Goals: - Retained Revenue. - 95% Case Resolution within 30 days. - Improve First Contact Resolution time. - Adherence & Measurement of internal SLA and Quality Audit. - Maintain attrition below 15%. - Accurate forecast within 5% of the GRR, RRR for each quarter. - Work towards renewals and achieve or exceed the plan of 92.5% GRR and 96% ARR. Requirements: - Bachelor's Degree, preferably in business or a related field. - 10-13 years of industry experience, including 7+ years in Customer Success, Account Management, and Renewals. - Proven experience managing Customer Success teams of approximately 10 members directly. - 5+ years of experience in managerial roles. - Experience working in large-scale organizations with diverse teams and processes. - Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills. - High attention to detail with working knowledge of reporting and analytics solutions. - Strong knowledge and experience in CSA (Customer Success Associate) activities. - High level of agility and ability to manage change effectively. - Demonstrable ability to communicate, present, and influence credibly and effectively at all organizational levels, including executive stakeholders. - Experience improving customer experience, driving increased retention and growth. - Proven track record of managing and leading Customer Success teams with global clients. - Expertise in team building, coaching, and talent development within Customer Success. - Strong leadership and team management skills. - Experience managing large volumes of uncovered or low-touch customers is desirable. - Proficiency with Salesforce: The Customer Company or experience with any CRM tool. - Experience working in a software company, particularly in renewals, retention, or customer success departments. - Hands-on experience in resolution and escalation management. Qualifications: - Bachelor's Degree, preferably in business or a related field. - 10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals. - Proven experience managing Customer Success teams of approximately 10 members directly. - 5+ years of experience in managerial roles. - Experience working in large-scale organizations with diverse teams and processes. - Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills.,

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization collaborating with global health and science authorities to establish quality standards for medicines, dietary supplements, and food ingredients. USP's core value of Passion for Quality is upheld by over 1,300 dedicated professionals across twenty global locations, working towards ensuring the supply of safe, quality medicines and supplements worldwide. Emphasizing inclusivity, USP values mentorship, professional growth, and a culture promoting Diversity, Equity, Inclusion, and Belonging for a world of quality healthcare assurance. As a Supervisor at USP, your primary responsibility is to lead the acquisition and submission of documentary standards from stakeholders in South Asia. You will also facilitate the procurement of materials from India donors for monograph development by Reference Standard (RSL) and Compendial Development laboratories (CDL). In this role, you will contribute significantly to USP's mission of enhancing access to high-quality, safe medicine globally. USP invests in the professional development of all managers, providing training in inclusive management styles to ensure a productive and engaged work environment. Key Responsibilities include: - Leading and managing monograph acquisition efforts in the South Asia Region. - Establishing contacts in India for acquiring standards, materials, and reference materials required for public standards development. - Supporting donor recognition efforts and guiding potential monograph sponsors through USP processes. - Delivering monograph materials to USP for further development by committees efficiently. - Identifying sources of free materials for efforts in CDL and RSL. - Mentoring donations staff on standards acquisition activities. Requirements: - Bachelor/Masters degree in Pharmacy/Life Sciences/Chemistry/Biological Sciences with a preference for a business management degree/MBA. - 9 years of experience for Manager Level with a technical background and customer-facing roles. - 12 years of experience for Sr. Manager Level with a technical background and customer-facing roles. - Basic understanding of pharmacopeia, compendial standards, and the pharmaceutical industry. - Proficiency in project management, use of KPIs, and business analytics. - Strong communication skills, ability to influence, results-driven, and adept at handling multiple priorities. Preferred Qualifications: - Experience in pharmaceutical, Analytical R&D, or bio-reagent industry. - Regulatory Affairs function experience and knowledge of project management. - Familiarity with Salesforce, Oracle EBS, and pharmaceutical market dynamics. - Ability to synthesize data, influence without direct authority, and work well in diverse environments. - Flexibility for travel and excellent written and verbal communication skills. Supervisory Responsibilities: - Associate Donations Manager, RPO India. USP offers comprehensive benefits to safeguard your well-being and that of your family, including time off, healthcare options, and retirement savings. Note that USP does not accept unsolicited resumes from third-party recruitment agencies. Frequent Contacts include internal stakeholders in USP India and USP-Rockville, as well as external contacts in the pharma industry, trade associations, customers, and stakeholders. Join USP in making a difference in global healthcare quality and standards.,

As a Telecaller for events at The Indian Express in Pune, you will play a crucial role in promoting our events by making calls, handling inquiries, and providing detailed information to potential attendees. Your primary responsibility will be to engage with individuals, persuade them to participate in the upcoming events, and confirm their attendance. To excel in this role, you must possess excellent communication and interpersonal skills. Your ability to influence others and effectively convey information about our events will be key to your success. Strong conversion skills are essential as you strive to convert inquiries into confirmed participants. Basic computer skills are necessary for maintaining accurate call records and ensuring seamless communication with the event attendees. The capacity to work efficiently in a dynamic and fast-paced environment is vital for meeting targets and maximizing event participation. While prior knowledge of the events industry is advantageous, it is not mandatory. A high school diploma or equivalent qualification is required to apply for this full-time on-site position at The Indian Express. Join us in our mission to empower readers with the truth and make a significant impact in the events promotion sector.,

As a Sales Executive, you will be responsible for traveling to meet existing dealers and ensuring regular visits to their shops. Your primary duties will include collecting orders from dealers, actively seeking out new sales opportunities by finding new leads, and establishing new business relationships. It will be important for you to work towards monthly or annual targets and follow through with clients to ensure their satisfaction. To be successful in this role, you should have proficiency in Tamil and English, along with the ability to influence and negotiate with clients. A fast learner with a passion for sales, you should be self-motivated and driven by targets. Excellent communication skills are essential to inspire clients, their staff, and to represent the brand effectively. A Bachelor's Degree is required, and candidates with a two-wheeler will be preferred. This is a full-time position with food provided as a benefit. The work location will be in person, requiring you to be proactive in building and maintaining strong relationships with dealers and seeking out new sales opportunities to drive business growth.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. As part of our EY-Business Consulting-Finance team, you will help clients develop their Change Management/Performance Improvement initiatives and identify potential opportunities for performance improvements and drive them. This includes a techno-functional role conducting finance processes assessments, deep diving and analyzing pain areas and coming up with solutions. The client base spans across industries and countries. We're looking for a Senior Consultant with expertise in Business Consulting in the finance domain to join the global EY-BC Finance team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your key responsibilities include: - 5-7 years of consulting experience - 2 real-time projects on any finance functions with knowledge of technical solutions like Oracle ARCS, Trintech, BlackLine, Onestream - Experience with finance functions Record to report processes involving account reconciliations, Journals, Transaction matching, Variance analysis, intercompany, etc. - Knowledge of Financial Consolidation and Close, Cost Allocation, and Finance Planning and Budgeting Processes - Good Knowledge of ledger and sub-ledger systems; technical know-how of SAP ERP/HANA, Oracle GL (good to have) - Strong accounting skills and understanding of financial reports and statements - Good experience in Chart of accounts design - Knowledge of activities in the financial close of an organization for month/Quarter/Annual close - Translate business requirements to technical language and model/program them in applications - Managing/supervising teams of people on project work - Ability to effectively prioritize and execute tasks in a high-pressure environment - Open to travel (Domestic & International) To qualify for the role, you must have: - MBA OR Masters in business administration in Finance / CA / CFA - Bachelors in technology or engineering - Strong Excel and PowerPoint skills Skills and attributes for success: - Certification in any of the financial tools is good to have - Strong analytical skills as well as excellent problem-solving skills - Confident & professional communication style - Proficiency in English (oral and written) - Problem-solving and root cause identification skills - Ability to clearly articulate messages to a variety of audiences - Flexible and adaptable; able to work in ambiguous situations - Able to work effectively at all levels in an organization - Capability to influence others and move toward a common vision or goal - Ability to lead and manage a team of consultants - Must be a team player and able to work collaboratively with and through others What we look for: A team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment. Opportunities to work with EY Advisory practices globally with leading businesses across a range of industries. What working at EY offers: At EY, we're dedicated to helping our clients, from the world's top companies, and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: - Support, coaching, and feedback from some of the most engaging colleagues around - Opportunities to develop new skills and progress your career - The freedom and flexibility to handle your role in a way that's right for you EY | Building a better working world: EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

As the Chief of Staff, you will play a crucial role in supporting the Head of Print R&D by developing and executing strategic plans and initiatives. Acting as the primary liaison between the Head of Print R&D and various departments, stakeholders, and external partners, you will be responsible for providing analytical insights to drive decision-making and strategy development. Your role will involve conducting operational reviews, tracking key strategic initiatives, and managing organizational risks effectively. You will be instrumental in fostering cross-functional innovation by identifying and enabling creative opportunities. Serving as a catalyst for organizational transformation, you will facilitate effective communication within the division to ensure transparency and seamless information flow. Additionally, you will be tasked with preparing reports, presentations, and other communications for both internal and external stakeholders. To qualify for this role, you should have a minimum of 10 years of experience in strategy, planning, operations, finance, transformation, or a related field. An advanced university degree such as an MBA or equivalent experience is required. Your ability to think systemically, analyze data effectively, and solve complex problems creatively will be essential for success in this position. Strong business acumen, program management skills, and proficiency in financial and presentation tools are also crucial. You should possess excellent verbal and written communication skills, along with the ability to manage relationships, influence outcomes, and navigate ambiguity effectively. Your track record of successfully leading cross-functional initiatives and delivering results will be highly valued in this role. If you are ready to drive organizational change, lead with influence, and contribute to strategic decision-making, we encourage you to apply for the position of Chief of Staff.,

As a Commodity Manager at Siemens Energy, you will play a crucial role in providing strategic support for assigned commodities within Siemens Energy India Limited. With a focus on project procurement management, you will be responsible for finding the best solutions and suppliers to meet project needs and commodity strategies, ensuring a long-term, cost-efficient supply of materials. To excel in this role, you should have 8-10 years of progressive experience in supply chain management, preferably in a large multinational engineering company. Additionally, expertise in project procurement management with 5-7 years of hands-on experience in electrical equipment project management, engineering, or manufacturing is highly desired. Your responsibilities will include creating and implementing business-specific initiatives based on commodity strategy, driving supply and supplier management processes, and defining the ecosystem strategy in alignment with business objectives. You will be expected to collaborate with internal and external stakeholders, negotiate contracts with strategic suppliers, and identify procurement risks and opportunities. The ideal candidate for this position should hold a B.Tech in electrical engineering or supply chain management with a minimum of 10 years of experience in the field. Proficiency in MS Office applications, particularly Excel, Outlook, and PowerPoint, as well as SAP, is required. Strong leadership skills, strategic mindset, and the ability to build positive relationships with stakeholders are essential for success in this role. This position is based in Gurgaon, with opportunities to travel to other locations in India and beyond. If you are a proactive, innovative, and results-focused professional with a passion for driving performance improvements in the supply chain, we invite you to join our team at Siemens Energy and be a part of shaping the future of energy systems worldwide.,

The Loan Servicing Manager - Associate is a crucial role within the Loans group, where you will be responsible for executing specific tasks and meeting requirements. This position plays a vital role in the team and offers exposure to various aspects of operating a banking office. You will closely supervise the team on a daily basis to ensure all Service Level Agreements (SLAs) are met and promptly escalate any exceptions for resolution. It is essential to adhere to the established QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. As subject matter expert (SME), you will handle complex process-related queries from team members and escalate them to onshore teams for resolution if needed. Implementing a robust Knowledge Management model, including maintaining Standard Operating Procedures (SOPs), managing process/policy changes, training new joiners, and providing ongoing training to the existing team, is a key responsibility. Encouraging 100% compliance with process-related policies, guidelines, and controls is crucial. Additionally, motivating and supporting team members to achieve their goals, identifying high-potential (HIPOs) individuals, and devising development plans for them are essential aspects of this role. You should proactively identify alternatives, options, and different perspectives on issues/problems, seeking alternative scenarios. Collaborating effectively with colleagues from various departments, valuing their skills and experiences, and fostering interdependence to achieve shared objectives are essential for success. Identifying process and soft skills-based training opportunities to enhance individual performances and growth plans is important. Ensuring learning plans are in place and compliance with mandatory training timelines is maintained. The ideal candidate will have a Bachelor's degree with a minimum of 10 years of relevant experience in loan servicing work within syndicated loans or a back office/financial industry setting. Proficiency in loan systems like loan IQ, knowledge of nostro/cash matching, General Ledger reconciliation, SWIFT, and remittance systems is required. Strong problem-solving skills, a risk and control mindset, knowledge of investment banking products, and experience in managing small to medium-sized projects successfully are essential. Proficiency in people and performance management, as well as escalation management, is vital. Preferred qualifications include the ability to influence and lead discussions with stakeholders, executive presence in summarizing and recommending solutions to senior management, domain learning, strong interpersonal and communication skills, analytical thinking, and problem-solving capabilities. Knowledge of product lifecycle and area product management is advantageous.,

As one of the leading asset managers globally, Invesco is committed to assisting investors in achieving their financial goals. With a wide range of investment strategies and vehicles, we offer distinctive investment management capabilities to clients worldwide. If you are seeking challenging work, a supportive team of intelligent colleagues, and a global employer with a strong social conscience, Invesco is the place for you to explore your potential and make a meaningful impact every day. Your Team: The Crisis Management Team at Invesco is responsible for Incident and Crisis Management. They proactively prepare for various scenarios and incidents, overseeing incident and crisis management, playbook creation and maintenance, as well as the test and exercise program. Your Role: As an Advanced Principal, you will be responsible for Crisis Management in the APAC region and globally. Reporting to the Senior Manager Crisis Management, you will support and manage Invesco's Crisis Management and Test and Exercise program. Collaborating with multiple teams across the organization, you will engage with executives and senior business stakeholders to lead response activities during business continuity disruptive events. Your responsibilities will also include assisting with or leading test and exercise activities. Responsibilities: - Managing the implementation of a comprehensive global crisis management program. - Coordinating and aligning with existing Technology, Cyber, and Business Continuity incident response structures. - Facilitating the coordination of various teams to effectively manage incidents and provide transparency on their impact. - Leading briefings to senior leaders and developing, managing, and facilitating testing and exercising incident/crisis response programs. - Creating, developing, and maintaining playbooks and managing project-related work to support strategic objectives. The Experience You Bring: You should have proven extensive experience in Crisis and Emergency Response Management, Business Continuity, IT Disaster Recovery, or IT/Cyber Incident Response. Experience in Crisis Response, plan and playbook creation, and conducting tests and exercises is required. Knowledge: You need to have strong skill sets in SharePoint, MS Teams, PowerPoint, and the rest of the office suite. Experience with tools like Power BI, ServiceNow, or CL360 is a plus. In-depth expertise in Crisis Management, Technology Major Incidents, Business Continuity, and Operational Resilience is essential. Business Acumen: You should be a relationship builder, critical thinker, and capable of analyzing complex situations to deliver innovative solutions. Strong executive presence, intellectual agility, and an entrepreneurial mindset are desired. Impact: You must be execution-focused, detail-oriented, and possess leadership qualities to drive results and manage high-pressure situations effectively. Leadership: You will lead the Crisis Management program in the region and contribute to the global program, developing strategies for execution and actively managing deployment. Influence and Partnership: Effective communication, negotiation skills, and the ability to influence key stakeholders are crucial aspects of this role. Full Time / Part Time: This is a full-time position at Invesco. Worker Type: Employee Job Exempt: Yes Workplace Model: Invesco's workplace model provides flexibility while supporting our culture and meeting client needs. As a full-time employee, you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why Invesco: Invesco values integrity, meaningful work, and creating impact for stakeholders. Our diverse and inclusive workplace culture fosters respect, belonging, and collaboration. We offer various benefits, development opportunities, and support personal growth for all employees. Apply for this role at Invesco Careers to be part of a dynamic and inclusive organization that nurtures talent and encourages continuous learning and development.,

As a Manager of Process Engineering at HSBC, you will play a crucial role in supporting the Wholesale business architecture. You will be responsible for developing key components of the Wholesale business architecture framework, including value streams, business services catalogue, global processes, Wholesale capabilities, and customer journeys. Your contribution will be vital in establishing a governance process for key architectural decisions and acting as a delegate for the Head of Business Architecture in relevant architecture meetings. Your role will involve understanding and shaping the business operating model changes to achieve the vision, working closely with the primary Value Streams. This includes collaborating with various teams to ensure that architecture, technology, and transformation services are optimized for delivery and appropriately resourced. By applying the business architecture framework, you will help operationalize key business outcomes through an agile value stream methodology, defining clear business outcomes, OKRs, and expressing these outcomes through delivered epics and features. Furthermore, you will support Value Streams with FSA digitization, co-design tech strategy through the identification of common capabilities, and convergence of key delivery value streams and optimized customer journeys. Your responsibilities will also include contributing to group business architecture framework development, providing judgment and expertise across all aspects of your area of responsibility, and working collaboratively across all parts of Wholesale/ DBS/ Technology. Establishing key relationships with all markets and other local stakeholders will be crucial for success in this role. To excel in this position, you should possess business architecture mapping and business architecting competencies, including blueprinting, business context creation, and framing business architecture analysis. Relevant experience with a major global bank or a top-tier management consulting firm, knowledge of banking products, propositions, and services, as well as familiarity with regulatory frameworks and change management techniques will be valuable assets. Skills in Lean Six Sigma methodology, Design Thinking, Systems Thinking, and the ability to communicate through visualization and storytelling are essential. Proficiency in using business architecture tooling such as SAG ARIS, previous experience in developing Target Operating Models, Business Architecture, and business modeling, and proven ability to lead and influence global and complex teams across multiple locations are also key requirements. Your strong understanding of the financial services industry, including key business drivers and associated risk factors, and a solid working knowledge of digital and technical areas in an operational or consulting capacity will enable you to make a significant impact in this role. Join HSBC and be part of a team where your contributions are valued, and where you can achieve more in your career. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.,