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Omega Healthcare
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Manager - Delivery Quality

Manager - Delivery Quality

Omega Healthcare

8 - 13 years

8 - 12 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

it services quality control crm software quality management crm quality process service quality six sigma project management apqp quality audit spc quality analysis as qc fmea quality engineering quality assurance qms msa ppap customer quality

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 8 to 14 years of experience to join our team as a Manager - Delivery Quality in Bengaluru.
Roles and Responsibility

Manage and oversee the delivery quality process to ensure high standards.

Develop and implement effective quality control measures to identify areas for improvement.

Collaborate with cross-functional teams to resolve issues and enhance overall service quality.

Analyze data and metrics to measure performance and make informed decisions.

Lead and motivate a team of quality professionals to achieve goals.

Ensure compliance with industry regulations and company policies.

Job

Proven experience in managing delivery quality, preferably in IT services or BPO.

Strong understanding of quality management principles and practices.

Excellent leadership and communication skills.

Ability to analyze complex data and make informed decisions.

Experience with CRM software is an added advantage.

Strong problem-solving skills and attention to detail.

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