123 Customer Quality Jobs

Should be responsible for incoming material inspection, in-process inspection, and final inspection in the foundry industry. He should be aware of all types of customer audits and APQP and PPAP activity. Having knowledge of machining casting quality. Required Candidate profile Candidate must have experience of insulator manufacturing industry. For Immediate Response Please Share Your Resume On This Link www.nvsconsultants.com/portal

The Quality Manager is responsible for developing, implementing, and maintaining quality management systems to ensure that products and services meet the highest standards of quality. This role involves overseeing quality assurance processes, conducting audits, and leading continuous improvement initiatives. Key Responsibilities : Develop and implement quality management policies and procedures. Monitor and report on quality metrics to ensure compliance with industry standards and regulations. Conduct internal and external audits to assess adherence to quality standards. Collaborate with cross-functional teams to identify areas for improvement and develop corrective actions. Lead training programs to educate employees on quality standards and practices. Manage customer complaints and quality-related issues, ensuring timely resolution. Stay updated on industry trends and advancements in quality management practices. Prepare and present quality reports to senior management. Qualifications: Bachelor of Engineering, Masters degree preferred in quality. Strong knowledge of quality management systems (e.g., ISO 9001) and regulatory requirements. Proven experience in quality improvement methodologies (e.g., Six Sigma, Lean). Excellent analytical and problem-solving skills. Strong leadership and interpersonal skills. Effective communication skills, both verbal and written.

Should be responsible for incoming material inspection, in-process inspection, and final inspection in the foundry industry. He should be aware of all types of customer audits and APQP and PPAP activity. Having knowledge of machining casting quality. Required Candidate profile Candidate must have SGI / CI foundry experience. For Immediate Response Please Share Your Resume On This Link www.nvsconsultants.com/portal

Job Description. ? JOB DESCRIPTION ?. Please refer to the methodology template. JOB TITLE. JOB FAMILY. DATE. Supplier Quality Development Engineer. QUALITY. 01/10/2024. MANAGER TITLE (solid line). FUNCTIONAL MANAGER TITLE (dotted line). Country Purchase. Asia SQD Manager. MISSION. The Supplier Quality D evelopment Engineer is responsible to improve supplier performance by doing supplier quality continuous improvement activit ies , audits, review s and assessments together with other relevant functions in the organization to meet PO Quality targets. Lead and facilitate development of supplier assigned during development and production phases. The Senior SQDE are working experts for the Supplier Quality System who will train, and mentor new PSQEs and SQDE’s assigned. Responsibilities & Activities. Product Development Phase. Lead and Facilitate development of suppliers to meet P O Automotive Systems Requirements Manual s to improve quality, cost, and delivery performance of suppliers through PO APQP process.. Responsible of Quality and Process Supplier Evaluation for all suppliers and Supplier Onsite Process Approval (SOPA) on key suppliers as required. Responsible for the timeliness approval of PPAP per project requirements .. Management of Supplier rating system in conjunction with Purchasing Department and necessary systems to include monthly reporting of Supplier PPM Scores.. To lead Supplier Quality Management Reviews (SMQR) Level II at division level and support at plant level as needed.. Management of Level II Containment Procedures and implementation .. Product Production Phase. Responsible of transfer from Supplier Quality Development to Plant Supplier Quality at the beginning of each program production phase plus 6 months or as necessary. Lead and Facilitate suppliers to meet PO Automotive Systems Requirements Manual to improve quality, cost, and delivery performance of suppliers.. Monitor of Supplier Performance Quality Rating on a monthly basis and schedule follow up audits and reviews for assigned suppliers.. Champion supplier PPM reductions including read across of common commodity issue (i.e. focus on poor performing suppliers, high PPM, SNCR’s, and Critical Issues for their assigned suppliers.). Lead Supplier Improvement Audits and Supplier Onsite Process Approval (SOPA) on supplie rs assigned until closure of all the actions.. Train and mentor Plant Supplier Quality Engineers assigned. Others. Train and mentor Supplier Quality Engineers assigned. Lead/Support New Projects for Supplier Quality assigned. Facilitate continuous improvement activities at suppliers to implement performance improvement, (i.e. Kaizen, Six Sigma, VA/VE events).. Maintain quality document central file (supplier performance records pertaining to quality, cost, and delivery rating, evaluations, containment activities, etc.) per supplier. Support internal customers (Program Teams, Logistics, Commodity Buyers, QE, SQE) & mfg. plant supplier issues. Must comply with all work rules, policies and procedures.. Must comply with all safety rules and regulations.. Other duties as assigned. Integrated Management System (IMS). Within his/her scope of responsibility, he/she respects the standards and rules in terms of Quality, Safety and Environment contributing to the IMS process management and improvement.. ORGANIZATION. Country Purchase Manager. SQE. POSITION KEY INTERFACES (internal and/or external). Internal. Suppliers. Program Core team (especially Buyers and QE). Plant Quality (QM and PSQE). SQDE. External. Equipment & service supplier (Domestic and oversea supplier). POSITION BACK UP. Fill in with back-up position titles only. Back-up should be indicated for positions in charge of customer orders treatment, supplier on-time delivery, quality, production capacity, shared loading (multi-part station), lead time, inventory level, preventive maintenance, and calibration are the ones to be provided with a back-up.. NA. KEY MEASURES & FINANCIAL ACCOUNTABILITY. Indicate the Key Indicators used to measure the performance of the position and the financial metrics on which the role has got a direct or indirect impact (budget, sales, ). Supplier Scorecard (Quality). PPAP Approval On-time. Quality SNCR Closure and Recovery. Supplier Request for Change Approval. Key Project Implementation. Profile Requirements. Personal Background. Bachelor's degree required (Engineering, Science or Technical). Have worked within the Quality, Process Engineering AND Supplier Quality for >5 years (Mandatory). Experience in APQP and PPAP required. Management or Leadership exposure.. Skills & Abilities. Good Coaching skills. Strong problem solving, decision making and prioritization skills required. Fluent in English. Good verbal and written communication skills required. Experience TS16949, process auditor or CQA certification ( preferred. ). Rigourous and a bility to collect, maintain and analyze data.. Ability to read and understand measurements and scales.. Microsoft Office computer skills, particularly in Word, Excel, Project and ERP (SAP-preferred). Ability to maintain working relationship with internal and external customers.. Must be flexible, dependable, and creative.. Proven ability in a team environment.. Organized and a bility to work independently and meet deadlines.. Maintain confidentiality at all times.. Able to travel to all requir ed countries.. To define the Soft Skills required for the job, please refer to PO General Competencies available on Topnet .. Job Description Approval. Manager name & title:. Jyoti Yadav. Country Purchase Manager. HR Manager Name & Title. Sunaina Vashist. Country HR Manager. EMPLOYEE ACKNOWLEDGEMENT (optional, depends on local legal requirements). Employee Name. Annex : Plastic Omnium General Competencies 1/2. 8 GENERAL COMPETENCIES IMPACTING THE QUALITY OF WORK AND INTERACTIONS AT WORK.. EACH COMPETENCY IS ILLUSTRATED WITH 3 BEHAVIORS.. Listening. Is an attentive and patient listener. Asks questions to better understand thoughts and feelings of others. Respects divergent points of view / willing to re-evaluate own point of view/Openly receives feedback. Enthusiasm. Has a positive outlook of the future, despite difficulties or tough situations. Understands needs and motivations of others. Gives meaning and purpose to projects and work in general. Team Spirit. Puts the interest of the team before own interest. Doesn't hold back information, provides others with the information they need for their jobs. Give feedback. Despite divergences, relates and cooperates well with peers and colleagues.. Perseverance. Pursues everything with energy. Doesn't give up easily, is resilient facing difficulties and failures. Strives to do the best. Risk taking. Generates new ideas. Challenges the status quo. Creates and implements needed changes. Networking. Creates and participates in opportunities to know people that are important for his/her job and for the company. Entertains professional relationships internally and externally, participates in professional networks and associations. Knows who to contact to get advice, find solutions, influence decisions. Decision making. Develops solutions that address problems. Makes decisions timely, doesn't procrastinate. Is comfortable deciding under uncertainty. Communication. Delivers clear and easy to understand information. Conveys ideas and information with enthusiasm and conviction. Is comfortable communicating to different types of audiences, upwards and downwards. Annex : Plastic Omnium General Competencies 2/2. 3 KEY COMPETENCIES OF PEOPLE MANAGERS.. EACH COMPETENCY IS ILLUSTRATED WITH 3 BEHAVIORS.. Develops his/her collaborators in the above general competencies. Supports team members in their professional development and helps them to build their career.. Builds appropriate development plans.. Anticipates and suggests options for mobility and succession planning in the PO Group.. Motivates his/her collaborators. Knows well the members of the team (functional or hierarchical), identify their competencies and capabilities in order to give them responsibilities that motivate them and supports the development of their performance.. Attracts the best people. Enthusiastic and realistic about her/his job and professional environment, knows how to trigger the willingness of current employees and potential candidates to join his/her team and/or Plastic Omnium.. Scope of Application & Responsibilities. SCOPE OF APPLICATION. ? Fuel Systems. ? SCR Systems. ? All Products. ? Others: All POAI sites and products. ? Division HQ. ? Plant. ? Technical Center / Antenna. ? Analysis center. ? Research center. ? SILS. SCOPE OF DISTRIBUTION. ? Internal only. ? Restricted to: .. ? Supplier. ? OEM. Document History. Version. Revision Description. Date. Contributors. Process Owner/Leader Validation. V01E01. Creation. 25/03/2016. Diniz. Maire. V02E01. Update to reorganize data and to add the part “back-up position” needed for IATF compliance. 21/11/2017. Lassalle. Diversy. V02E02. Update indications on position “back-up”. 27/02/2018. Lassalle. Diversy. V03E01. Update Responsibilities on Integrated Management System. Update Responsibility and Activity section. Update indications on PO General Competencies. 28/01/2020. Longhitano. Diversy. Show more Show less

Career Area: Manufacturing : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role DefinitionWork as a quality manager and lead the quality team for diesel engine and genset assembly & test function. Performs advanced inspection and audits to track, analyze, and report on materials, processes, and products to ensure conformance to company's quality standards.ResponsibilitiesManage the Dily quality issues on the engine assembly line. Guild team to analyse the issues and provide the RCCA. Maintain the best practices and discipline on the line and make sure the quality of the product is as per standard. Conducting measurement systems analysis; gathering, analyzing, and communicating non-conformance data. Analysing non-conformance data and maintaining quality system documentation. Should use the statistical analysis tools to analysis the problem. Participating in and offering technical support to internal and external ISO 9001 audits; following up response of corrective action from audit. Interacting with manufacturing other cross functional team members to determine root cause of quality issues and ensure that corrective and preventive action is implemented.Degree RequirementDegree or equivalent experience desiredSkill DescriptorsQuality ManagementKnowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.Level Working KnowledgeUtilizes quality indicators relevant to own unit or function. Adheres to organizational quality management processes and practices. Applies key aspects of continuous improvement processes and evaluates impact on quality. Uses quality evaluation tools and techniques such as walkthroughs and inspections. Works with quality assurance methods, tools and techniques.Accuracy and Attention to DetailUnderstanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.Level Working KnowledgeAccurately gauges the impact and cost of errors, omissions, and oversights. Utilizes specific approaches and tools for checking and cross-checking outputs. Processes limited amounts of detailed information with good accuracy. Learns from mistakes and applies lessons learned. Develops and uses checklists to ensure that information goes out error-free.CollaboratingKnowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.Level Basic UnderstandingDemonstrates a basic understanding of the concept of collaborative processes. Explains the concept of collaboration as applicable to organizations. Provides examples of how collaboration has helped achieve organizational goals. Contrasts collaborative with competitive operating styles in organizations.Flexibility and AdaptabilityKnowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.Level Working KnowledgeAdjusts to new or changing assignments, processes, and people. Demonstrates willingness to listen to other opinions. Provides examples of shifting from task to task. Identifies and considers alternative approaches to situations or problems. Accepts new or radical ideas with an open mind; avoids snap reactions.Problem SolvingKnowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.Level Basic UnderstandingExplains the value of a disciplined approach to problem solving. Describes problem reporting and escalation practices. Utilizes accepted procedures for problem analysis and resolution. Identifies key aspects of problem-solving techniques used in own area.Manufacturing Standards, Procedures and PoliciesKnowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance.Level Working KnowledgeContributes to the development and implementation of specific manufacturing procedures. Investigates the need to refer potential exceptions upward for review and approval. Explains the rationale for procedures and standards in own area of responsibility. Participates in the implementation of manufacturing standards and procedures to one's own function. Provides feedback for improvement of procedures.Root Cause Analysis (RCA)Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.Level Working KnowledgeUtilizes RCA techniques, such as Flowchart, Fish-bone Diagram, etc., to investigate basic problems, determine the causes, and find resolutions. Locates factors that resulted in harmful outcomes of one or more past events. Pinpoints behaviors, actions, inaction, or conditions that need to be changed. Extrapolates lessons to be learned to promote the achievement of better consequences. Practices RCA as an iterative process. Posting Dates: June 16, 2025 - June 24, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.

Job Purpose Participates the development, improvements and deployment of Quality Management systems and tools. Develops and coordinates employees' trainings. Configures and upgrades the Quality Management System Contributes to the continuous improvement of the Quality Management System Develops and coordinates induction training to raise awareness on quality processes among employees of the site Communicates programs, standards and procedures to the quality team and other plant employees Participates in the elaboration of Group tools to measure performance Recommends new quality policies or procedures to ensure high quality products, processes or services Carries out extensive statistical analysis and work as per the result derived from the analysis Reports regularly regarding the system performance and new developments You are meant for this job if: Bachelor's degree preferably with a specialization in Quality (Engineering degree for Quality Engineer only, equivalent qualification for Quality Analyst) 2 to 5 years of experience Good knowledge of Management Systems Skills

Responsibilities: * Conduct line inspections, ensure product meets final quality standards. * Collaborate with manufacturing team on process improvements. * Ensure product quality through regular audits and testing. Annual bonus Provident fund

Quality Head is responsible for establishing, implementing, & maintaining quality control and assurance processes across all home textile products. This role ensures adherence to customer requirements, industry standards, and company objectives while Required Candidate profile Expertise in QMS, ISO standards, & AQL-based inspection procedures.Proficiency in Lean Manufacturing, Six Sigma, & other process improvement methodologies.Excellent problem-solvng & analytical skills

To develop and maintain systems, and processes to ensure fulfilment of internal and external requirements. Ensures that projects and products are capable and will meet specified standards and prevent quality escapes. Ensure lessons are implemented and embedded in the organization to prevent recurrence of issues. As a Lead Quality Specialist, you will be responsible for: Acting as the focal point for Quality and HSE in the Kakinada site. Supporting engineering, procure and construct tendering and project execution phases. Verify contractual and regulatory requirements are fulfilled and have maximized customer satisfaction and profitability. Developing HSE and Quality Assurance plans. Conducting internal QHSE audits and facilitate external audits. Generating QHSE reports for client and management. Monitoring performance, including quality control and quality assurance routines, surveillance points points and quality records for compliance with contract. Ensuring customer quality requirement, Feedback of Experience (FOE)/Lessons Learned are taken into account in the tender proposal to avoid deviation and to continually improve execution processes. Advising Functional managers regarding improvement projects, processes and procedures in the own field. Leading and supporting investigation of quality issues (root cause analysis or similar) and ensure corrective and preventative actions are implemented. Handling communication with direct colleagues and the business leadership to promote quality culture and ensure lessons learned are implemented and embedded. Being responsible for implementation and maintenance of the Quality Management System. Being accountable for quality Key Performance Indicators. To be successful in this role you will: Have a Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Quality). Have minimum of 10 additional years of relevant industry experience in QA Engineering or similar role. Have strong oral and written communication skills. Strong interpersonal and leadership skills. Have ability to influence others and lead small teams. Lead initiatives of moderate scope and impact. Have ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Show proven analytical and organizational ability. Join us, and you can expect: Contemporary work-life balance policies and we'llbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits

GeneTech- ATS GeneTech Private Limited is looking for Quality Manager: to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

1. Act as customer relationship manager for product quality at corporate. 2. Monitor & improve ORM-social media complaints by analysis of product complaints/feedback/comments on social media. 3. Coordinate with plants for Timely reporting and resolution of Safety Issue, Zero Hour Issue and Critical Customer Complaints. Monitor and Improve TAT of Complaint Resolution. 4. Warranty/Customer complaints analysis and ensure improvement projects initiation & implementation against top contributors. 5. Monitor and improve of e commerce rating of product on various on-line sales portal e.g. Amazon, Flip cart and other portals etc. 6. Monitor and improvement Net Promotor Score (NPS) through product actions. 7. Conduct Customer Delight Survey across product categories and publish product category wise score.

Provision of differentiated Quality Support for Strategic Partnership Account(s) Responsible for customer quality and regulatory resolution and follow-up of quality incidents Foster customer intimacy and provide customers with interim updates during extended site investigations Demonstrate expertise in project management, typically in the form of coordinating complex customer inquiries or investigations across global sites Deliver Quality Services, adopting a consultative approach to understand customer needs, explain our quality systems capabilities and communicate that commitment Implement standards to ensure customer satisfaction for quality and regulatory matters for the whole Life Science portfolio. Implement policies, procedures and methods to provide quality and regulatory product and service information and continuously improves the same. Ensure sustainable relationship with key customers. Collect data in partnership with CRM colleagues and Business partner for the Commercial and Business Areas to monitor, report and improve quality performance from a customers perspective. Direct / support in the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment. Applies broad industry and commercial awareness to drive quality performance across LS. Contributes/ Leads internal facing relevant (quality services, operations, marketing, sales, etc.) training/ education courses. Who you are: Masters or Bachelors degree (chemist, pharmacist, biologist, engineer) or equivalent experience in a relevant Life-Science-based position. Professional experience, more than 10 years industry experience. Excellent verbal and written communication skills, fluent in English. Understanding of basic Quality Assurance concepts and knowledge of FDA and/or EMA, cGMP regulatory requirements.

Roles and Responsibilities: Responsible for analyzing business-level quality issues Extract key learnings from quality data and findings Standardize best practices across the Group Ensure continuous Quality improvement and defect prevention Skills Required: Strong understanding of Quality Performance Reporting (QPR) and data-driven analysis Expertise in Root Cause Analysis (RCA), Failure Mode & Effects Analysis (FMEA), Statistical Process Control (SPC), and other quality tools Experience in developing standard operating procedures (SOPs), quality manuals, and training modules Knowledge of ISO standards, IATF 16949, APQP, and Six Sigma methodologies Minimum 10+ years relevant experience in Quality function, preferably in business-level quality analysis and standardization

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? That’s definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? That’s definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

Namdhari Seeds Private Ltd. is looking for Lead - Quality (Seeds) to join our dynamic team and embark on a rewarding career journey Oversee quality assurance for seed processing and packaging Ensure compliance with agricultural and regulatory norms Lead audits, inspections, and process improvements Coordinate with labs for germination and purity tests

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and motivation to find growth opportunities, we have an exciting opportunity for candidates who would like to join a global company in continuous growth! Primary Job Tasks and Responsibilities Perform data analysis to support various business functions and initiatives and Create reports and dashboards to visualize data in Power BI. Provide Vision and direction to comprehensive analytical process and reporting framework for understanding and mitigating warranty rates/ return rates for all FBG product lines in North America Develop, implement, and manage warranty policies and procedures for various FBG product categories, by working with the respective Product teams. Perform a deep dive analysis of product failures data to determine root causes, collaborating with cross-functional teams (product development, supplier quality, and manufacturing) to identify root cause of warranty and present it to stakeholders and management in form of dashboards. Proficiency in relevant customer warranty portals and procedures to extract warranty data. Developing a communication loop for insights and trends related to warranty analysis to global product leads Develop and manage exception reporting and escalation/ follow up process Maintain a robust performance metrics dashboard for all product line in North America, streamline data intake process from various sources and display results in Power BI dashboards Manages net warranty reduction imperatives, financial risk assessment through effective decision framing dash boards and driving for resolution Participate in corrective actions and help track performance improvements from those actions Streamline customer performance reporting related to warranty/ returns Ensure compliance with warranty policies and procedures, industry standards, and regulatory requirements. Manage, coach and train warranty analysis team Knowledge/Experience Bachelors Degree in any engineering with additional focus on analytical field 7+ year work experience in data analysis, with at least 3 year experience working in a management capacity Proficiency in MS Suite, Power BI. Multitasking with great attention to detail, highly organized and self motivated Strong analytical skills and ability to interpret complex data Experience with latest data analytics tools/ techniques Experience in quality systems and statistics Automotive experience preferred Good presentation and management skills Good project management and interpersonal skills

Please share your CV on sv14@svmanagement.com Role / Responsibilities Tractor and Genset Engine expert for assembly & testing Data analysis of 3MIS , 12 MIS and 24 MIS Arranging weekly meeting for warranty Claims Distribution of parts to concerned Agencies Warranty claim clearance -- vender debit and dealer debit Action Plan from Internal stack holders Monthly presentation on CSF Monthly presentation for J quest review Defect wise parallelization Day to day issues analysis and action plan sharing -- Auto, Agro and Genset Engines Key skills Engines knowledge (Tractor + Genset) Excellent knowledge of computers for MS excel, Power point and word Excellent knowledge of SAP systems Knowledge of 7QC tools, 8D, WCM and TPM

SALES TARGET ACHIEVEMENT & DEVELOPMENT Aiming to achieve the sales targets Visiting the Point of Sales within the defined area and verifying that products are available and properly placed, that prices are visible, that advertising materials are in the right place, at the right time and in the correct quantity Taking orders in quantity and assortment necessary for targeted visibility and ensuring stock in the Point of Sales Exploring and providing direction on the development of business growth opportunities Influencing sales and supporting the client communicating catalogue, placement optimization, promotions and driving the innovative sales approach COMMUNICATION AND POS COORDINATION Building up and maintaining relationship with customer counterparts in the field Communicating all activities to stores to ensure their implementation Engaging clients in Category Management discussions and improvement projects Reporting and communicating store activity evolution Implementing merchandising activities PLANNING AND REPORTING Reporting the performance of trade field activities and the accomplishment of sales conditions, agreements and retail price trends and monitoring performance Setting and monitoring POS Quality, Customer Quality and other KPI targets MAIN COLLABORATION WITH: Field/Regional Manager, Category Management, Merchandisers Who we are looking for: Min. bachelors Degree in Economics or Marketing At least 2 years of experience in field sales Previous experience in the FMCG segment will be a plus Fluency in English Proven sales experience with a track record of fulfilling targets Knowledge of commercial and office software (eg Excel, PowerPoint) Driving license

ResMed s products and manufacturing operations must comply with regulatory requirements for medical devices in various markets. The QA Department ensures that management systems are in place to support the design, development, and delivery of products that meet customer quality expectations while complying with regulatory standards. Responsibilities and Accountabilities: Develop project QA plans to ensure efficient new product implementation and product changes that meet quality system, regulatory requirements (ISO13485, CFR820, MDSAP), risk, and project timing. Advocate customer expectations for product quality and reliability, providing timely input and identifying, evaluating, and escalating risks that impact product quality/reliability/field performance. Review and evaluate quality risks related to project compliance and escalate when needed. Review Product Development deliverables to ensure timely and accurate completion. Manage or support responses to audit findings and CAPAs in Product Development. Collaborate with other QA, Regulatory, and Development teams to provide updates and support quality guidance to project teams. Identify and drive process improvements in collaboration with development teams and stakeholders. Qualifications and Experience: Degree in Engineering, Computer Science, Science, or other relevant qualifications.

Dear Candidate, Are you passionate about driving product quality, process improvement, and customer satisfaction ? We're seeking a dynamic Quality Control professional who thrives in a hands-on, cross-functional environment and is ready to take ownership of domestic and export quality standards . Key Responsibilities: Understand and analyze customer requirements to establish robust quality control processes . Lead and implement ISO 9001:2015 standards and compliance initiatives. Review specifications and quality plans aligned with industry benchmarks. Manage supplier quality , inspections, and ensure equipment/product compliance. Guide and train inspectors, line quality engineers, and managers as per company quality standards. Oversee fabrication QA processes , perform final output verification, and approve/reject products . Conduct statistical analysis & reporting for senior management (MIS). Handle line quality issues , drive process improvements , and lead root cause analysis . Lead cross-functional teams (CFTs) to implement continuous improvement measures. Drive gate reviews , ensure documentation accuracy, and facilitate regular customer interactions . Monitor OSHAS & safety norms while fostering a quality-first culture. Apply 7QC tools, NDT techniques, and welding standards to uphold quality benchmarks. What You Bring: Deep knowledge of fabrication, inspection processes, and statistical tools . Experience in export/domestic product quality and process improvement strategies . Strong problem-solving, communication, and leadership abilities. Ability to independently handle audits, project reviews, and customer interactions. Interested candidate can share their Cv at swati.shikha@mounttalent.com or can reach me 9560495550. NOTE: Make sure to attach your CV while applying. Only those candidates will be considered and contacted by our team, who have attached CV.

Role & responsibilities Conduct call audits for inbound and outbound calls across sales and customer service teams, ensuring adherence to company standards, compliance, and customer satisfaction goals. Provide structured feedback to agents and team leaders based on audit findings to drive performance improvement. Prepare and present quality reports using Microsoft Excel,Word, and PowerPoint (e.g., pivot tables, charts, performance dashboards). Collaborate with the Operations teams to align quality goals with customer service and sales objectives. Monitor customer feedback and surveys to identify recurring issues and recommend improvements. Support quality-related projects and process improvement initiatives. Preferred candidate profile Bachelors degree is must. 2 - 4 years of experience in a Quality Analyst or similar role, preferably in a BPO, call center, or customer support environment. Strong background in sales and customer service must understand both customer experience and sales lifecycle. Familiarity with call recording systems and CRM platforms. Excellent communication, analytical thinking, and problem-solving skills. High attention to detail and the ability to work independently and collaboratively.

Roles and Responsibilities: Partner to the customer in all quality aspects •Communicate quality problems to the customer and start necessary measures and actions immediately and check effectiveness of the corrective action process •Perform ICA at Customer end. •Quality meeting at customer. •Customer communication •Customer PPM monitoring. •Warranty meetings with OEMs •Settlement of warranty parts & cost. •Visit to dealers for attend live cases, if required. Mandatory Skills: Technical education (diploma, BE) in electronics or mechatronics •Experience in handling of customer complaints (problem solving methods, 8D reports) •Education/knowledge about quality processes mandatory •Experience with automotive customers •Good English knowledge Desired Skills: Core knowledge of electronic circuits and components. •Core knowledge on CAN case and CAN communication in vehicle. •Knowledge on 7QC tools/Why-Why Analysis/8D methodology.

Diploma /BE (Mech) preferred • Minimum 15 years in Quality plus 5 to 6 years in manufacturing • Exposure to Injection Moulding Process. High Volume Manufacturing • High Competency in Quality Tools and Techniques

Role & responsibilities About the Position: 1. Designation - Senior Engineer - Supplier and Customer Quality Assurance 2. Location - Pune Job Description: Safety : - Drive the safety culture within team and on lines and ensure use of PPE by all - Carry out safety audits and liaison with the safety guideline as per the EHS mandate Quality : • Supplier PPM monitoring & control. • Interaction with customer for quality resolution. • Part Divert Process (PDP) List.-Incoming inspection • Maintain Supplier 8D/PPS status.8 D closure within 7 days. • Statistical analysis & 8D for all issues monthly. • Develop and maintain check sheets for PDP parts & PDI parts. • Resolution of Supplier & Inhouse Quality problems from Line and SIPS. • Supplier development. • Carry out Supplier & Inhouse process Audits as per Plan & NC closure. • Raise 8D/PCM on the Supplier & Inhouse for non-conforming parts. • Monitoring 8D status of supplier. • Calibration of equipment. • RTV status. • Monthly Supplier meeting & mom closure. • Display data updation. • Checksheet sign off with supplier. • Fabrication issues closure through JCB Prod & Line QA. Key measures Supplier PPM, 8D status, kaizen, Fab audit for Supplier parts, statistical analysis, RTV status, PQR. Cost: • Drive ideas to reduce inspection cost & meet the department budget People: • Multi skilling of inspectors across QA stations • Dealing with inspectors on day to day issues. Environment: • Knowledge of IMS If you fit this profile, kindly send across your resume along with the following details:- 1. Total Experience: 2. Current CTC: 3. Expected CTC: 4. Notice Period Required: 5. Reason for Job Change: 6. Current Location: 7. Willing to relocate to Pune: Yes/No Preferred candidate profile