Home
Jobs

1479 Quality Management Jobs

Filter Interviews
Min: 0 years
Max: 25 years
Min: ₹0
Max: ₹10000000
Setup a job Alert
Filter
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

12.0 - 18.0 years

15 - 20 Lacs

Bhiwadi

Work from Office

Naukri logo

Develop, implement, improve and monitor the Quality Management System (QMS) for the company, including preparation of Standard Operating Procedures (SOPs) / Inspection and Test Plans (ITP) / Checklists / Work Instructions / Method Statements at all project sites. Share the existing Quality issues that need to be addressed to prevent recurrence at start of each activity / intermediate stage. Develop and conduct training session on technical topics to Site Operations / Contractors Teams to create awareness and ensure compliance, to highlight Quality risks and their mitigation, and to avoid deviations in work execution. Interested candidates, please share updated CVs at hr@orientcables.in

Posted -1 days ago

Apply

20.0 - 25.0 years

12 - 20 Lacs

Gurugram, Bhiwadi, Manesar

Work from Office

Naukri logo

- Experience of working in Sheet Metal forming e.g CNC Punching / Fabrication work / Assembly of machines will be given preference. - 5S, Lean Manufacturing, Quality Management tools etc - ISO 9001 & ISO 14001 - ERP knowledge Required Candidate profile - Responsible for Safety, Quality & Energy Management - Maintain periodic MIS related to Production and implement corrective actions for improvement.

Posted -1 days ago

Apply

5.0 - 7.0 years

6 - 8 Lacs

Pune

Work from Office

Naukri logo

Role & responsibilities Record Manufacturing Start Date, milestone wise progress, and Completion date for every project. Prepare detailed activity chart and define timelines of each activity. Checking of Excel BOM & Uploading in SAP. Generating and handling over Service PO and Subcontracting PO & Challan. Kickoff the job with the contractor/ and obtain required approvals. Monitor the progress of the job as per activity chart; update the same in reports. Check execution of critical check points, stage wise inspection and sign off with date. Conduct daily/ weekly reviews on progress of the work with all vendors/ sub contractors and update the reporting Manager. Coordinate with QC on a regular basis for Quality checks of the project. Prepare the equipment for Pre FAT / FAT and comply with all the deviations pointed by QC/Client. Prepare the equipment for dispatch and maintain associated record. Ensure compliance of Dispatch Checklist. Ensure safety at workplace. Ensure proper housekeeping at work place. Preferred candidate profile

Posted -1 days ago

Apply

4.0 - 9.0 years

9 - 19 Lacs

Hyderabad

Work from Office

Naukri logo

Dear Candidate, Greetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family. Hiring For:- SAP PPQM Location: Hyderabad Experience: 4 to 12 Yrs Independently handle large implementation projects with focus on Production Planning & Quality Management processes Leading the team that are assigned to, in functional capacity, adding value to the project and to the final deliverables Be actively involved in the preparation, conception, realization and Go Live of customer implementation projects Demonstrate the ability to plan, run, and manage blueprint workshops / meetings with internal and external clients Responsible for defining the scope of a project / opportunities, estimating efforts and project timelines Delivering billable components that meets a customers needs Degree in Engineering (BE, BTech) SAP Certification in Production Planning & Quality Management (PP/QM) desirable Minimum 2 to 3 full life cycle SAP implementations Strong knowledge in SAP Production Planning & Quality Management Modules Good integration knowledge with other components with SAP S/4HANA (HCM / Success Factors) Worked on Discrete, process industries & Repetitive Manufacturing scenarios Worked on Sales and Operational planning ,Long term planning , Material Requirement Planning , Demand Management, capacity evaluation and production execution processes. Should have strong through knowledge on all the Planning strategies (Make to Order/Make to stock/ Engineer to Order) Should have worked on Quality Planning, Quality Inspection and Quality Improvement (Quality Notification & Nonconformance Management) Processes. Good understanding of Sample management ,Stability Study , Dynamic Modification of the Inspection Scope and Statistical Process Control (SPC) Strong client-facing experience and well-developed customer focus Solid oral and written communication skills, with the demonstrated ability to communicate complex technical topics to management and non-technical audiences Mobility is must – candidate must be ready to travel to project locations (short term and long term) Customer Feedback/customer satisfaction scores Productive days/utilization as defined by the organization Knowledge Management and creation of effective reusable components Provide support for SAP PP/QM module to business users. Design and build SAP PP/QM solutions & perform maintenance and support Must have strong ERP implementation experience Experience in PP/QM technical knowledge will be an added advantage Knowledge on SAP S/4HANA Public Cloud solution will be preferred Must have knowledge of SAP ACTIVATE implementation methodology Use of Solution Manager as a part of implementation life cycle is desirable Good Communication skill in English

Posted -1 days ago

Apply

10.0 - 15.0 years

0 - 0 Lacs

Madurai, Ambasamudram, Tamil Nadu

Work from Office

Naukri logo

Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Job Description: Assistant Manager - Fabric Quality Assurance Role Purpose: To ensure the consistent delivery of high-quality aramid fabrics by implementing and overseeing robust quality assurance systems across spinning, twisting, weaving, and dyeing processes. This role is essential in maintaining compliance with industry standards, customer specifications, and internal benchmarks, while also driving continuous improvement initiatives. Key Responsibilities: Quality Assurance Management Develop and implement quality control plans for aramid spinning, twisting, weaving, and dyeing processes. Monitor in-process and final fabric quality to ensure conformity with technical and customer specifications. Manage root cause analysis and corrective/preventive actions (CAPA) for quality-related issues. Process Auditing & Compliance Conduct regular internal audits across all stages of fabric production. Ensure compliance with ISO, OEKO-TEX, and other relevant standards. Collaborate with production teams to close quality gaps and drive process adherence. Customer & Certification Interface Act as the quality interface for key customers and external audits. Support technical documentation and lab testing for customer approvals and certifications. Data Analysis & Reporting Track key quality metrics (e.g., defect rates, first-pass yield, claims) and present insights to leadership. Use statistical tools and Six Sigma principles to drive continuous improvement. Team Leadership & Training Lead and develop a team of QA inspectors and technicians. Conduct training on quality standards, defect identification, and problem-solving tools. Key Skills & Competencies: Strong technical knowledge of aramid fiber properties and processing behavior. Deep understanding of textile quality systems, standards, and testing methods. Proficiency in weaving and dyeing defect analysis, shade control, and process stability. Excellent analytical, communication, and leadership skills. Familiarity with Lean, Six Sigma, or other quality improvement methodologies. --- Qualifications & Experience: Degree in Textile Engineering / Technology or equivalent. Minimum 10 - 15 years of relevant experience in aramid-based fabric manufacturing. Proven track record in a similar QA leadership role within technical or protective textiles. At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles.

Posted -1 days ago

Apply

3.0 - 5.0 years

2 - 5 Lacs

Neemrana

Work from Office

Naukri logo

QMS Experience of IATF EMS Certification Audits, Internal Auditors in IATF and EMS Certification. Sound knowledge of PPAP, 8D, MSA, SPC,7 QC Tools, DOJO training module SAP QA module AutoCAD Drawing awareness, change systems, 5S, safety.

Posted Just now

Apply

5.0 - 10.0 years

15 - 30 Lacs

Hyderabad

Work from Office

Naukri logo

We are seeking a motivated and detail-oriented Quality Engineer to join our team. You will play a crucial role in ensuring the quality and functionality of our software products within the healthcare domain. You will work closely with developers, product managers, and others to design, develop, and execute automated tests throughout the software development lifecycle (SDLC).

Posted 1 hour ago

Apply

6.0 - 11.0 years

5 - 12 Lacs

Tangutur

Work from Office

Naukri logo

Role & responsibilities Quality policies and programs : Develops, implements, monitors, maintains and improves the quality policies and the quality Manual, in coordination with the HOD & Handle the Production Process, Incoming Quality and leading the QMS for the entire organization, according to the global standard, in order to ensure an adequate quality assurance system by which the certificates are retained. Prepares improvements to the quality policy, tracks developments on quality and includes these in the policy, in accordance with internal and external standards and divisional / group QA policies. Quality Systems / certificates and continuous improvement : Establishes and maintains the quality management system in which all procedures and process descriptions are defined according to the requirements of the relevant standards and schemes within the organization so that understanding the processes and division of responsibilities arises and continuous quality can be guaranteed and the relevant certificates are retained. Drives continuous improvement processes in the organization, promoting and supporting the team members and improve the processes with HOD guidelines. Conducts risk-based assessments / improvement programs to minimize impact of any process and product deficiencies Liaises with relevant departments, collects data, relevant for the quality systems, from departments and ensures that all data included in the quality systems are up-to-date Quality Control : Drafts and ensures compliance with the procedures for the implementation of quality control of incoming and manufactured goods and in-process controls, in accordance with the organization guidelines and relevant standards and schemes. Similarly, with regard to the procedures for the processing of products that do not meet the specification, in order to ensure that the products meet the required quality with minimization of costs. Communication : Promotes all aspects of Quality Assurance with all relevant departments, supports the communication of quality programs and standards to the organization, and may coordinate training in relevant areas. Organizes local Quality Assurance boards and / or participates in internal or external QA bodies Participates in crisis situations (contaminations, severe product defects, etc.) in the relevant crisis teams in order to mitigate / control adverse effects for the organization and / or conduct root cause analyses to prevent incidents recurring Complaints handling : Ensures the treatment and (root cause) analysis of product complaints, so that corrective and preventive measures can be initiated. Analysis the complaints of based on the customer support feedback and close with defined lead time with out recurrence. Audits Organizes and guides internal and external audits, according to the guidelines of quality systems, so that the quality procedures are complied with, with the aim of maintaining the quality certificates. Executes internal audits as well as external audits, in coordination and consultation with external auditors. Reports the outcome of audits to the relevant stakeholders, monitors any follow-up actions Preferred candidate profile : Experience in Supplier Quality Management, Incoming Goods Inspection (covering Electronics, Mechanical, PCB, Cables, Standard and Custom parts) Experience in Mass Production Quality activities. Good working knowledge of ISO9001, ISO14001, and ISO 18000 certifications Good knowledge of 5S, Kaizen, SPC, Lean & Six Sigma techniques. Good knowledge of Control plans and FMEA. Purpose of the Job: Responsible for the development, implementation and monitoring of all internal Quality Assurance plans and programs necessary for the relevant markets Nutreco serves, contributing to the realisation of organisations goals and objectives. This is achieved by safeguarding the desired internal and external quality levels of products and processes and services and retaining all relevant certificates required in order to meet global and local standards and schemes. Quality management is focused not only on product/service quality, but also on the means to achieve it. Quality management therefore uses quality assurance and quality control of processes as well as products to achieve a more consistent quality. He / She direct an entitys inspection and testing programs, as well as its proactive quality assurance procedures designed to prevent defects and / or improve performance. In pursuing these objectives, he / she manages the department's employees and interacts with other managers and staff in departments that run processes where quality is an important dimension with external & Internal Parties. (e.g. production, research, supply chain, Vendor etc.).

Posted 1 hour ago

Apply

7.0 - 8.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Naukri logo

ENVIRONMENTAL HEALTH AND SAFETY RESEARCH & DEVELOPMENT CENTRE is looking for Quality Manager to join our dynamic team and embark on a rewarding career journey Develop and implement quality management systems and processes. Conduct quality audits and inspections. Monitor and analyze quality performance metrics. Collaborate with cross-functional teams to address quality issues. Provide training and support on quality standards and procedures. Ensure compliance with regulatory and quality standards. Stay updated with industry trends and best practices in quality management. Qualification : M.Sc / Phd / M.Tech

Posted 1 hour ago

Apply

4.0 - 7.0 years

4 - 5 Lacs

Faridabad

Work from Office

Naukri logo

1. Review daily production planning vs actual, identifying losses, and make an action plan for it. 2. Review internal rejection and rework data, identify the root cause, and make an action plan. 3. Verify status of manpower vs actual requirements. Required Candidate profile Ensure raise IQPR & IPPR, ensure training records are maintained as per procedure, daily dispatch planning and inventory level, daily dispatch records vs requirements, check every machine safety

Posted 1 hour ago

Apply

8.0 - 13.0 years

8 - 15 Lacs

Kolkata, Hyderabad, Gurugram

Work from Office

Naukri logo

Hiring For a Quality Manager - International BPO - Salary Up to 15 LPA 5 Days Working Rotational Shift Salary up to 15 LPA JOB Location - Bangalore/Gurgaon/Kolkata/Hyderabad Required Candidate profile Must Have 1 Year Experience as a Quality Manager Call & WhatsApp HR Shweta - 7020527305 Email Ur CV - Qualitydemographic@gmail.com

Posted 2 hours ago

Apply

1.0 - 3.0 years

4 - 7 Lacs

Chennai

Work from Office

Naukri logo

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Record to Report - DOP. Experience1-3 Years.

Posted 2 hours ago

Apply

5.0 - 8.0 years

9 - 14 Lacs

Hyderabad

Work from Office

Naukri logo

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ServiceNow Core. Experience5-8 Years.

Posted 2 hours ago

Apply

5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

Work from Office

Naukri logo

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Microsoft Dynamics - Consulting. Experience5-8 Years.

Posted 2 hours ago

Apply

5.0 - 8.0 years

9 - 14 Lacs

Chennai

Work from Office

Naukri logo

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: COBOL. Experience5-8 Years.

Posted 2 hours ago

Apply

5.0 - 8.0 years

9 - 14 Lacs

Chennai

Work from Office

Naukri logo

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ServiceNow - Platform Core. Experience5-8 Years.

Posted 2 hours ago

Apply

5.0 - 8.0 years

9 - 14 Lacs

Hyderabad

Work from Office

Naukri logo

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Hadoop. Experience5-8 Years.

Posted 2 hours ago

Apply

5.0 - 8.0 years

9 - 14 Lacs

Hyderabad

Work from Office

Naukri logo

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Core Java. Experience5-8 Years.

Posted 2 hours ago

Apply

5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

Work from Office

Naukri logo

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: C++. Experience5-8 Years.

Posted 2 hours ago

Apply

5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

Work from Office

Naukri logo

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Core Java. Experience5-8 Years.

Posted 2 hours ago

Apply

4.0 - 8.0 years

4 - 6 Lacs

Kadi

Work from Office

Naukri logo

Plan and oversee aluminum fabrication to meet targets. Supervise teams, ensure safety and quality, manage inventory, coordinate with departments, maintain tools, and prepare reports. Drive efficiency, training, and process improvements. Required Candidate profile 5+ yrs in aluminum fabrication/metal mfg with 2+ yrs in a lead role. Skilled in TIG/MIG welding, CNC, extrusion, ERP, and blueprint reading. Strong leadership, planning, and lean mfg knowledge.

Posted 2 hours ago

Apply

1.0 - 3.0 years

2 - 2 Lacs

Greater Noida

Work from Office

Naukri logo

Preference: Male Candidate Only Key Responsibilities: 1. Quality control & assurance: - Conduct routine inspections and quality assessments of raw materials, in-process products, and finished goods to ensure compliance with established standards and regulations. - Implement and maintain QA procedures and protocols specific to superfood, nutraceutical, and Ayurvedic product lines. - Monitor production processes to ensure they meet the company's quality requirements. - Identify and address potential quality issues, implementing corrective actions where necessary. 2. Documentation & reporting: - Maintain accurate records of all quality control activities, including test results, inspections, and audits. - Prepare and present quality reports to management, highlighting areas of concern and recommending solutions. - Ensure that all products are tested and documented according to regulatory and company standards. 3. Regulatory compliance: - Stay updated on industry regulations and ensure that the company's products -comply with all relevant national and international standards. - Assist in regulatory inspections and audits, ensuring all necessary documentation and processes are in place. 4. Continuous improvement: - Participate in the continuous improvement of quality assurance processes, suggesting enhancements based on observations and industry best practices. - Collaborate with the R&D, Production, and Supply Chain teams to ensure quality is maintained from product development to final delivery. Soft skills: 1. Strong attention to detail and analytical skills. 2. Excellent communication and teamwork abilities. 3. Ability to work independently and manage multiple tasks efficiently. Why join us? Be part of a growing company committed to promoting health and wellness through natural products. Work in a dynamic and innovative environment that values quality and excellence. Opportunity for professional growth and development within the company.

Posted 2 hours ago

Apply

1.0 - 5.0 years

2 - 4 Lacs

Ahmedabad

Work from Office

Naukri logo

The candidate will be responsible for managing operations of B2B online portal. The candidate will be responsible to handle outbound tourism Communicating with suppliers Follow-up with Travel Agents and Suppliers for Outbound packages Desired Profile Should have good knowledge of Travel Industry Good in Communication skill Good knowledge in MS office Candidates having IATA accreditation will be given preference.

Posted 2 hours ago

Apply

1.0 - 5.0 years

4 - 8 Lacs

Mumbai

Work from Office

Naukri logo

Lilavati Medical Center is looking for Clinical Associate - Radiology to join our dynamic team and embark on a rewarding career journey Perform and interpret diagnostic imaging procedures, including X-rays, MRI, CT scans, and ultrasounds. Provide expert consultation to other physicians regarding radiologic findings. Ensure high-quality imaging and patient safety. Stay updated with advancements in radiology technology and techniques. Participate in multidisciplinary team meetings to discuss patient care plans. Conduct research and contribute to radiology publications. MD/DNB (Radiology) with post graduate experience from a reputed Hospital.

Posted 3 hours ago

Apply

2.0 - 4.0 years

3 - 7 Lacs

kachchh

Work from Office

Naukri logo

Adani Hospitals is looking for Executive to join our dynamic team and embark on a rewarding career journey Understand customer needs and requirements to develop effective quality control processes Devise and review specifications for products or processes Set requirements for raw material or intermediate products for suppliers and monitor their compliance Ensure adherence to health and safety guidelines as well as legal obligations Supervise inspectors, technicians and other staff and provide guidance and feedback Oversee all product development procedures to identify deviations from quality standards Inspect final output and compare properties to requirements Approve the right products or reject defectives Keep accurate documentation and perform statistical analysis Solicit feedback from customers to assess whether their requirements are met Submit detailed reports to appropriate executives Be on the lookout for opportunities for improvement and develop new efficient procedures Quality Executive MBA / MHA

Posted 3 hours ago

Apply

Exploring Quality Management Jobs in India

Quality management is a crucial aspect of any business operation, ensuring that products and services meet the required standards and customer expectations. In India, the job market for quality management professionals is thriving, with many opportunities available across various industries.

Top Hiring Locations in India

  1. Pune
  2. Bangalore
  3. Chennai
  4. Mumbai
  5. Delhi

These cities are known for their strong presence in industries such as IT, manufacturing, healthcare, and automotive, making them hotspots for quality management job openings.

Average Salary Range

The average salary range for quality management professionals in India varies based on experience levels. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the field of quality management, a typical career path may include roles such as Quality Analyst, Quality Engineer, Quality Manager, and Quality Director. Professionals in this field often progress by gaining experience, acquiring certifications, and demonstrating leadership skills.

Related Skills

Besides expertise in quality management principles and methodologies, professionals in this field may also benefit from having skills in data analysis, project management, communication, and problem-solving.

Interview Questions

  • What is your experience with implementing quality management systems? (medium)
  • How do you ensure continuous improvement in quality processes? (medium)
  • Can you explain the difference between quality assurance and quality control? (basic)
  • How do you handle non-conformance in a project? (medium)
  • What tools do you use for quality management and why? (basic)
  • How do you prioritize quality goals in a fast-paced environment? (medium)
  • Describe a successful quality improvement project you led. (advanced)
  • How do you stay updated on quality management best practices? (basic)
  • What is your approach to training team members on quality standards? (medium)
  • How do you deal with resistance to quality initiatives in an organization? (medium)
  • Explain the concept of Six Sigma and its importance in quality management. (medium)
  • How do you measure the effectiveness of a quality management program? (medium)
  • Can you provide an example of a quality audit you conducted? (medium)
  • How do you handle conflicts between quality objectives and project deadlines? (medium)
  • Describe a situation where you had to make a difficult quality-related decision. (advanced)
  • How do you ensure compliance with industry regulations in quality management? (medium)
  • What role does risk management play in quality management? (medium)
  • How do you ensure consistency in quality across different teams or departments? (medium)
  • Can you explain the concept of Total Quality Management (TQM)? (basic)
  • How do you incorporate customer feedback into quality improvement initiatives? (medium)
  • Describe a time when your quality recommendations led to cost savings for the organization. (medium)
  • How do you handle quality issues identified by customers or clients? (medium)
  • What strategies do you use to motivate team members to maintain high-quality standards? (medium)
  • How do you ensure transparency and accountability in quality management processes? (medium)
  • What is your approach to root cause analysis in quality management? (medium)

Closing Remark

As you explore quality management opportunities in India, remember to showcase your expertise, skills, and passion for ensuring high standards of quality in all aspects of your work. Prepare thoroughly for interviews, stay updated on industry trends, and apply confidently to take your career to new heights in this dynamic field. Good luck!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies