976 Macos Jobs - Page 23

Job Description JOB DESCRIPTION Ticket logging Provide technical support to VIP and general users Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices Configures, installs and maintains complex software systems Asset Management - Asset lifecycle management Documenting assets in asset management tool Physically verifying assets Vulnerability management Excellent customer communication skills Possess excellent time management skills and be able to thrive under pressure Ideal Candidates Should Have At least 3-5 years or more experience in Desktop EUC environment using leading methodologies (Windows 10, 11, iOS & MacOS platforms) & processes with some network and firewall knowledge preferred. Experience in MS Windows environment & application support. Experience in End user device and applications Strong interpersonal skills with the ability to work with different groups of stakeholders. Effective written and verbal communication skills Knowledge in Microsoft Active Directory, Remote application deployment Certification in ITIL V3/ V4, MCSA for Windows 10/11 is preferred About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Company Description Terralogic is a prominent IT service provider company in Bengaluru, emphasizing technology services for the connected world. With a focus on stability, productivity, and customer satisfaction, we offer a wide range of technical skills and domain expertise to meet our customer's roadmap and business needs. Our goal is to deliver world-class successes through long-lasting partnerships and optimized value solutions. Work location address : Besides DHL Express, KMJ Atelier, No. 69, Hosur Rd, Muneswara Nagar, Roopena Agrahara, Bommanahalli, Bengaluru, Karnataka 560068. And one of the Terralogic offices located in Chennai, Hyderabad, Nellore, Andhra Pradesh. Role: IT intern, Trainee System Administrator Experience: 0 to 1 year Job Summary: We are looking for a motivated System Administrator Trainee to join our IT team. This role is ideal for recent graduates or individuals seeking to gain hands-on experience in IT infrastructure, system maintenance, and network administration. The trainee will assist in managing hardware, software, and security protocols while troubleshooting technical issues. Key Responsibilities: Assist in the installation, configuration, and maintenance of operating systems (Windows/Linux/macOS). Support network setup, troubleshooting, and security maintenance under senior guidance. Help monitor server performance, system logs, and backups to ensure uptime. Provide technical support to employees, resolving basic hardware and software issues. Learn and assist with cloud services, virtualization, and cybersecurity best practices. Document IT procedures, configurations, and troubleshooting steps. Stay updated with emerging IT trends, security threats, and best practices. Required Skills/Qualifications: Educational Background: Diploma/Degree in Computer Science, Information Technology, or a related field. Basic Knowledge of IT Systems: Familiarity with Windows Server, Linux, networking concepts, and cloud platforms (AWS, Azure, or Google Cloud). Troubleshooting Skills: Ability to diagnose and fix hardware/software issues. Decent Communication Skills: Ability to assist users and document technical processes. Willingness to Learn: A proactive mindset with the ability to adapt to new technologies. Additional points: Initial 3 to 4 months of internship period followed by a full time position with 2 to 3 years of employment agreement. Willing to work in rotational shifts and flexible to work from one of the Terralogic offices. Can start immediately to 15 days max notice upon selection. Job Type: Full-time Pay: ₹150,000.00 - ₹300,000.00 per year Benefits: Commuter assistance Health insurance Life insurance Paid time off Provident Fund Shift: Rotational shift Work Location: In person Expected Start Date: 02/07/2025

SystemsPlus is hiring for System Engineer, Exp : 5yr + Immiedate joiners only. Location : Pune, Hybrid. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Deliver patch management services to clients as part of a broader managed service offering. Maintain and enhance automation tools for assessing and deploying security patches to Windows, Linux, Mac, and third-party applications. Monitor patch deployment dashboards, identify issues, and ensure successful remediation. Develop and maintain patch schedules in line with customer service level agreements and maintenance windows. Perform patch impact analysis, testing, and change control procedures in pre-production environments. Generate and analyze compliance and vulnerability reports and provide actionable insights. Collaborate with security, compliance, and service desk teams to ensure coordinated response to vulnerabilities. Create and maintain up-to-date documentation, runbooks, and client communication templates. Respond to patch-related incidents and requests in a timely manner. Continuously improve patching processes through scripting and tool integration. REQUIRED SKILLS AND EXPERIENCE: 5+ years of experience in IT infrastructure, systems administration, or managed services. Strong understanding of patch management processes and tools (e.g., Microsoft MECM, WSUS, Intune, Datto (RMM), Patch my PC, Automox, Ansible, Jamf Pro). Familiarity with enterprise OS environments: Windows Server/Desktop, Linux (RHEL, Ubuntu), and MacOS. Experience with scripting languages such as PowerShell, Bash, or Python. Strong troubleshooting skills and familiarity with vulnerability management and compliance frameworks. Excellent communication and documentation skills. Experience in a managed services provider (MSP) or service delivery role. Knowledge of ITIL and service management practices. Exposure to vulnerability scanning tools (e.g., Tenable, Qualys, Rapid7). Experience with automation. Interested candidates drop CV on khyati.sagar@systems-plus.com Show more Show less

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Role Overview: The Network Support Engineer (NSE) is an experienced technical support professional who provides remote assistance on F5 solutions to customers and partners. They manage multiple complex cases, analyze network environments, and apply sound judgment within defined procedures to resolve issues and ensure customer satisfaction. NSE work independently, follow scheduled shifts, and use various troubleshooting tools. They maintain strong relationships with internal teams and external clients, communicate effectively, and take full ownership of cases until resolution. This role will be based in Hyderabad . Sounds interesting? Read on! What you will do: Demonstrates good judgement to select the best methods and techniques to provide a diverse scope of technical support (Level 1 to Level 3) to troubleshoot and resolve hardware and software issues on F5 product and services, based on data analysis of a complex set of customer specific factors. Proactively and effectively communicates status, plan-of-action, and resolution of issues based on an ISO Quality Management System defined set of procedures. Provides F5 customers and partners with a consistently high-quality support experience Participates in on-going training with F5 products and related technologies Maintains high schedule adherence (work hours and on-phone time) Effectively manages case escalations to tier 3 (Engineering Services) while maintaining customer communication, with limited assistance/mentoring from senior support personnel or management Manages multiple routine cases and prioritizes based upon customer and business needs Performs additional projects as required Responsible for upholding F5’s Business Code of Ethics and promptly reporting violations of the code or other company policies. What you will bring: 5 years' experience in a professional technical support role or equivalent experience, working with relevant technologies Bachelors BA/BS, Honors, Graduate Certificate preferred. Certification to 201 level certification is expected to be achieved at NSE II level in their core module area of expertise. Level 301 certification is preferred but not expected. Excellent customer service skills together with experience supporting corporate customers and service providers in production environments. Key areas of knowledge – Protocols, Linux, Networking, Popular Public Cloud Vendors, containerization, Experience with AI technology. Thorough understanding and experience with HTTP and web applications and Hands-on technical experience preferred with inter-networking/data center operations. Network: OSI Model, Network & routing protocols, WAN operations Security: SSL, Cryptography, Firewall, VPN, DDoS & experience in network security exposure. Familiarity with Windows, MacOS, working knowledge of UNIX/Linux operating systems and commands Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. Experience with containerization and orchestration technologies such as K8s and Docker. Experience with VMware, KVM or equivalent hypervisors. Experience with Salesforce service CRM system. API knowledge, Basic Programming/Scripting skills (Python, tcl, bash, JavaScript) Experience interacting with AI and prompting for questions. What You’ll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization! The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com. Show more Show less

Job Title: IT Support Executive Location: Remote Salary: ₹3 LPA Experience: 1–2 years (preferred) Employment Type: Full-time About Xpress Health Xpress Health is a fast-growing healthtech company that connects healthcare professionals with clinical facilities across Ireland. We enable real-time staffing to ensure continuity of care and reduce gaps in clinical service delivery. As we scale globally, our IT infrastructure and user support are crucial to our operations. Role Overview We are looking for a proactive and technically skilled IT Support Executive to provide day-to-day technical assistance across our teams. You’ll be the first point of contact for resolving hardware, software, and system issues to keep our operations running smoothly. This is a great opportunity for someone who enjoys solving problems and supporting a growing digital-first team. Key Responsibilities Provide first-level technical support for desktops, laptops, software, and networks. Troubleshoot hardware and software issues (Windows, macOS, and common office tools). Install, configure, and maintain IT equipment, tools, and systems. Monitor and manage user accounts, access controls, and system backups. Support onboarding/offboarding processes (email setup, tool access, system configuration). Liaise with external IT vendors or service providers when needed. Maintain IT documentation, asset tracking, and support logs. Ensure system security and compliance with internal IT policies. Requirements Bachelor’s degree in IT, Computer Science, or a related field. 1–2 years of experience in an IT support/helpdesk role (preferred). Familiarity with basic networking concepts and remote support tools. Strong problem-solving and communication skills. Ability to handle multiple support requests efficiently. Willingness to learn and adapt in a fast-paced environment. Nice to Have Experience supporting cloud-based tools (Google Workspace, Microsoft 365, Zoom, etc.). Knowledge of cybersecurity best practices and endpoint protection tools. What We Offer Competitive salary of ₹3 LPA. Exposure to global tech operations and digital health systems. Collaborative work environment with opportunities for learning and growth. Chance to work with a purpose-driven company impacting healthcare. Keep our systems running and our teams connected. Join Xpress Health and make an impact behind the scenes... Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Work from home Shift: UK shift Work Days: Monday to Friday Application Question(s): Are you available for immediate joining? Experience: IT support: 1 year (Required) Work Location: Remote

Location : Gurugram (On-site) We are seeking a skilled and motivated Desktop Support Engineer with excellent communication skills to join our IT team. The ideal candidate will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of desktop systems / AV Setup and related technologies. Responsibilities Provide first-line support for desktop systems, including hardware, software, and peripheral devices. Maintain accurate records of support requests and resolutions using our ticketing system. Participate in IT projects and initiatives as required. Assist in the setup and configuration of new hardware , Audio- Video Devices and software applications. Troubleshoot and resolve technical issues related to operating systems, applications, and network connectivity. Collaborate with other IT team members to address complex technical issues and implement solutions. Your profile As a Desktop Support Engineer you are responsible for providing technical support and assistance to users in an fast paced organization, ensuring the efficient operation of desktop systems and related technologies. They are skilled in troubleshooting hardware and software issues, configuring systems, and maintaining IT equipment. Strong understanding of Windows and macOS operating systems, common software applications, and hardware components. Ability to diagnose and resolve technical issues quickly and effectively. Excellent verbal and written communication skills to interact with users and explain technical concepts clearly. Strong focus on providing a positive user experience and maintaining high levels of customer satisfaction. Ability to manage multiple tasks and priorities, keeping accurate records of support requests and resolutions. Work effectively with other IT team members to address complex issues and implement solutions. Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Proven experience in a desktop support role or similar IT support position. Strong knowledge of Windows and macOS operating systems. Familiarity with network protocols and troubleshooting techniques Strong communication skills and the ability to work effectively with diverse teams. We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don’t just offer a job – we offer an opportunity to invest in your future! How to apply : Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

What You'll Do Leverage your experience and understanding of fundamental concepts and processes to build your knowledge of our organization, processes, and customers. Independently apply IT service concepts and processes, including incident management, service request fulfillment, and problem management. Effectively communicate with users at all levels to diagnose and resolve technical issues, while also managing customer expectations and setting realistic timelines. As an IT Support Specialist, you will Perform a range of assignments, utilizing prescribed guidelines, policies, and existing processes to analyze and resolve routine or standard problems. Work under minimal supervision, receiving direction from more senior roles, and develop competencies by performing structured work assignments. Analyze root causes, develop and implement solutions for moderately complex problems, and proactively identify and mitigate potential issues, always looking to simplify the customer experience through self service and automation. Take ownership of problem resolution, documenting actions and outcomes thoroughly, and identify opportunities for process improvement within your area of expertise. Work closely with IT Support members, Team Leads, Subject Matter Experts, End Users, and Application/Platform/Domain Owners. Explain technical issues in clear, non-technical terms. What You'll Need Have a strong working knowledge of Windows, and MacOS, Linux desirable. Have experience supporting Microsoft Products in the Office suite. Have experience with MFA and mobile authenticator applications. Have a strong working knowledge of PowerShell to manage exchange online, and potentially other cloud resources in Azure. Have a working knowledge of Agile methodologies Have experience working with Atlassian tools, such as Confluence and Jira. Have experience working with an ITSM tool such as Service Now or Jira Service Desk Understand SSO and managing application authentication using SSO. 3-6 years experience Show more Show less

About the Role: We're hiring a proactive, self-driven IT Support & Infrastructure Specialist to join our cross-regional team supporting three tech-forward companies: The Client, Quantech, and Quatred Arts. This role is a unique opportunity to help shape IT infrastructure, operations, and security from the ground up for a growing organisation with 100 users across Toronto, Kolkata, and remote locations. Role Scope & Focus: 70% Infrastructure, Security & Cloud Ops 30% Hands-On IT Support & End-User Services You'll be the go-to person for managing Microsoft 365 (including Entra ID/Azure AD), rolling out IT processes, and driving endpoint/network security based on CIS guidelines. A key part of your impact will be setting up documentation and ITSM tools for internal use, building structure where none currently exists. Environment Overview: Cross-platform: Windows (40%) , macOS (40%) , Linux (20%) Microsoft 365 suite is central: Entra ID, Intune, SharePoint, Exchange Online, Teams Hands-on experience with Azure AD/Entra ID is a must Broader Azure knowledge (e.g., VMs) is a nice-to-have, not required Initial focus: Secure Microsoft 365, resolve Wi-Fi/cabling issues, and implement Intune & Defender following CIS Responsibilities: Provide responsive end-user support (hardware/software/network) across all OS platforms Administer Microsoft 365 services: user provisioning, licensing, troubleshooting, and endpoint security Implement and maintain CIS-based security practices across M365, Intune, Defender, and endpoints Support employee onboarding/offboarding (account setup, asset handling) Set up ticketing/ITSM systems and maintain documentation for IT processes Lead operational security and infrastructure improvement initiatives Occasionally collaborate with Canadian counterparts (1-2x/week); 1-hour overlap as needed You'll Excel If You Have: 5+ years in IT support/infrastructure roles with cross-platform exposure Hands-on Microsoft 365 & Intune administration experience (Entra ID is a must ) Solid grasp of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Familiarity with CIS or similar IT security frameworks Experience with scripting (PowerShell, Bash, or Python) Strong troubleshooting skills and documentation habits Ability to work independently and build processes from scratch A passion for tech demonstrated via home labs, projects, or continuous learning Nice-to-Haves: Relevant certifications: CompTIA A+/Network+/Security+, Microsoft 365, CCNA Experience in small/mid-sized company environments Familiarity with Azure (basic configuration), DevOps tools, and ticketing system setup Why Join Us? Be a foundational member of a global tech ops team Own critical infrastructure and contribute to security improvements from day one Shape the future of IT systems for a multi-company, multi-region setup Work in a collaborative and autonomous culture that values learning and initiative Show more Show less

Job Title: Desktop Engineer Location: [Noida Sec - 63] Department: IT / Support Reports To: IT Manager / Technical Lead Summary: We are seeking a skilled Desktop Engineer to provide efficient, reliable, and timely support for desktop-related hardware and software systems. The ideal candidate will troubleshoot issues, manage deployments, and ensure the seamless operation of end-user computing environments. Key Responsibilities: Install, configure, and maintain desktop hardware, operating systems, and software applications. Troubleshoot and resolve hardware, software, and network issues on desktops and laptops. Provide technical support to end-users via helpdesk tickets, email, or in-person. Manage OS updates, patches, and security configurations to ensure system integrity. Assist with the setup and deployment of new desktops and peripherals. Maintain inventory of hardware and software assets. Document procedures, issues, and resolutions for future reference. Coordinate with the IT team for infrastructure upgrades and changes. Ensure compliance with security policies and best practices. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field preferred. Proven experience as a Desktop Support Engineer or similar role. Strong knowledge of Windows, macOS, and possibly Linux operating systems. Familiarity with Active Directory, Exchange, and remote support tools. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Preferred Skills: Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar. Experience with imaging and deployment tools (e.g., SCCM, MDT). Knowledge of security best practices and endpoint protection. Job Type: Full-time Benefits: Leave encashment Provident Fund Shift: Day shift Work Days: Monday to Friday Application Question(s): How many years of experience do you have as a desktop engineer? Do you have familiarity with Active Directory, Exchange, and remote support tools? Do you have knowledge of Windows, macOS, and possibly Linux operating systems? Are you comfortable with Noida sector 63 location? Work Location: In person

About EarnIn As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey. POSITION SUMMARY We are seeking a talented IT Help Desk Specialist to join our team. The ideal candidate should possess strong customer service skills, be detail-oriented, and have solid troubleshooting experience with macOS and Windows. Proficiency in mobile device management (MDM) workflows, device trust, and zero-trust security principles is required. Proficiency in VPNs and networking, and the ability to manage high-level projects are also essential. This position will be hybrid from our Bengaluru office as part of our expanding site location. EarnIn provides excellent employee benefits, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and opportunities to collaborate with and travel to our Palo Alto HQ and Bangkok Site. Our salary ranges are determined by role, level, and location. WHAT YOU'LL DO In this role, you will provide comprehensive IT support to internal and external teams. You will take full ownership of IT processes from initiation to completion, continuously identifying opportunities for improvement. This includes assisting stakeholders with mobile device management and implementing robust security measures to safeguard company data and systems. You will also closely collaborate with the U.S.-based IT team to support global operations, shared objectives, and goals. You will configure and manage macOS and Windows environments, administer MDM platforms such as Jamf Pro, Microsoft Intune, and VMware Workspace ONE, and oversee user management across various SaaS applications. Strong communication and collaboration skills are essential, as is the ability to work effectively in a team environment. Proven experience in project management is required to lead complex initiatives and deliver high-quality outcomes. The role also demands strong troubleshooting skills and the ability to resolve technical issues quickly and efficiently. WHAT WE'RE LOOKING FOR Excellent verbal and written communication skills, with the ability to clearly articulate technical issues and solutions Required to be on-site at least 2 days a week and more as needed in our Bengaluru office. Strong customer service mindset and experience as the first point of contact for technical support via Slack, email, phone, and web conferencing. Demonstrated problem-solving skills with the ability to troubleshoot and resolve issues in a professional and timely manner, and follow up with users to ensure full resolution 3+ years of experience in IT support, sysadmin, and device management roles, with deep expertise in macOS and Windows ecosystems. Proficient in managing devices with MDM platforms such as Jamf Pro, Microsoft Intune, and VMware Workspace ONE, including deployment automation, patching, and enforcing security/compliance policies Skilled in SaaS and identity management tools such as Okta and Google Workspace; experienced with SSO, MFA, lifecycle scripting, and integrating systems like Slack, GitHub, Zoom, Jira, and endpoint security solutions. Familiarity with Jira project management and service desk platform Experienced with internal and external user onboarding and offboarding, including account creation/deletion, access provisioning/deprovisioning, and laptop provisioning/deprovisioning. Strong attention to detail in ensuring all work is completed on time and aligns with the company’s security and compliance requirements Ability to train users on helpdesk processes, including IT and security policies and practices Strong teamwork skills and the ability to consider the big picture and consequences during the decision-making process Ability to follow written and verbal instructions and willingness to learn and develop technical and soft skills Strong appreciation for the importance of documentation in maintaining reliable and repeatable processes Self-starter who can work independently while consistently producing high-quality results Basic to intermediate scripting skills in Bash, PowerShell, or Python At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. Show more Show less

Job Summary We are looking for an experienced Mac Application Packaging Engineer with 7+ years of hands-on experience in packaging, deployment, scripting, and JAMF Pro administration . The ideal candidate will manage MAC packaging solutions for BFSI applications and work closely with cross-functional teams. Key Responsibilities Develop, test, and maintain macOS application packages using JAMF Composer, Packages, Apple PackageMaker, or Suspicious Package. Deploy applications using JAMF Pro. Implement security protocols and compliance standards in MAC packaging workflows. Create and manage documentation for deployment, packaging, known issues, workarounds, and administrative procedures. Troubleshoot packaging issues and support end users and IT teams. Collaborate with teams to gather requirements and ensure application compatibility. Participate in Incident, Problem, and Change Management processes. Must-Have Skills 7+ years of experience in macOS application packaging Proficiency with JAMF Composer and JAMF Pro Hands-on with Shell scripting, PowerShell, and VBScript Familiarity with tools like Packages, Suspicious Package, Apple PackageMaker Strong troubleshooting and documentation skills Good To Have Knowledge of Munki, Cloudpaging, or Windows MSI packaging Certifications in Apple or JAMF Prior experience in BFSI domain is a plus Behavioral Skills Excellent communication and collaboration abilities Strong leadership and team management experience Proactive problem-solving approach Ability to train and coach junior engineers Educational Qualifications B.Tech / BE / BCA / MCA / M.Tech or equivalent technical degree Skills: jamf composer,apple packagemaker,jamf,packaging,suspicious package,application,application packaging,packages,macos application packaging,documentation,powershell,teams,bfsi,vbscript,troubleshooting,munki,pro,shell scripting,apple,mac,jamf pro Show more Show less

Company Description Ossisto offers virtual assistant services to help individuals and businesses maximize their time and minimize stress. Specializing in various domains like customer service, website development, social media management, and more, Ossisto's Virtual Assistants provide expert support to meet diverse business needs. Key Responsibilities: Provide Tier 1 & 2 support for end-user devices, business applications, and cloud platforms Manage and maintain client systems using NinjaRMM, including scripting, patch management, and policy automation Troubleshoot and resolve issues across desktops, laptops, printers, and mobile devices (Windows, macOS, Android) Assist with email service migrations (Google Workspace, Microsoft 365, etc.) Support cloud migrations and system integrations for clients Respond to support tickets and requests in a timely and professional manner Document solutions and procedures using internal tools (e.g., ITGlue) Communicate effectively with clients via email, chat, and phone Collaborate with senior engineers on escalations and process improvements Preferred Qualifications: 5+ years of IT support or MSP experience Proficiency in NinjaRMM, including automation scripting and alert management Proficiency in ITglue and documentation services Experience with cloud/email migrations (Google Workspace, Microsoft 365) Working knowledge of HubSpot, CRM platforms, and general SaaS troubleshooting Familiarity with endpoint protection and monitoring tools (e.g., SentinelOne, Huntress) Experience with documentation platforms such as ITGlue Strong communication and customer service skills Ability to work independently and manage multiple tasks Bonus Skills: Scripting knowledge (PowerShell, Bash) Network troubleshooting (basic firewall, DNS, DHCP understanding) Understanding of IT compliance and cybersecurity fundamentals Show more Show less

Job Title: Technical Support Specialist Experience Level: 5+ Years Location: Remote Department: Infrastructure & Technical Services Job Summary: We are seeking a skilled and proactive specialist in who can provide Network Support, Windows Desktop Support, Microsoft 365 Infrastructure Support, and Server Administration Support to join our Infrastructure & Technical Services team. The ideal candidate will have over five years of hands-on experience in said mentioned support areas. This role is critical in maintaining the stability, security, and performance of our customers infrastructure. The candidate must also be bilingual in Spanish and English , with the ability to translate technical terms between the two languages. Key Responsibilities: Monitor, troubleshoot, and support enterprise network infrastructure including LAN/WAN, firewalls, and switches. Support and maintain Palo Alto firewalls, including security policies, NAT, and VPNs. Administer and support Cisco switches, VLANs, and spanning tree protocols. Collaborate with cross-functional teams to support infrastructure projects and deployments. Maintain network documentation, diagrams, and standard operating procedures. Provide support for Windows desktop environments, including installation, configuration, and maintenance. Troubleshoot and resolve hardware, software, and network issues for end users. Manage and support mobile devices (iOS and Android) using Mobile Device Management (MDM) solutions. Administer and maintain IT service management tools such as ManageEngine. Support and configure Windows, Apple iOS and Android devices in a corporate environment. Provide support for Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune. Manage user identity and access through Azure Active Directory, including conditional access policies and MFA. Monitor M365 service health, investigate incidents, and resolve issues using Microsoft 365 Admin Center and PowerShell. Support hybrid environments integrating on-premises Active Directory with Azure AD. Collaborate with security teams to enforce compliance, data loss prevention (DLP), and threat protection policies. Assist in tenant-level configuration, license management, and service adoption strategies. Administer, monitor, and troubleshoot Windows Server (2012–2022) and Linux environments. Knowledge virtualization infrastructure using VMware vSphere/ESXi. Knowledge in Deploy, configure, and maintain cloud services in Microsoft Azure . Understanding security tools such as Tenable Nessus, Cortex XDR, and ManageEngine solutions. Knowledge in Automate system administration tasks using Ansible and scripting (PowerShell, Bash). Working with teams on regular system updates, patch management, and vulnerability remediation. Ensure compliance with company security policies and industry best practices. Participate in on-call rotation and provide after-hours support as needed. A MUST / Translate technical documents and communications from Spanish to English and vice versa. A MUST / Communicate effectively with Spanish-speaking and English-speaking stakeholders. Required Qualifications: Minimum 5 years of experience in network support or administration. Knowledge with Palo Alto firewalls and Cisco switches Proficiency in Cisco switching technologies and basic routing protocols. Good understanding of TCP/IP, DNS, DHCP, VPN, and network segmentation along with identity federation (e.g., ADFS, SSO). Experience with network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds). Proficiency in Windows OS (Windows 10/11) and Microsoft Office Suite. Experience with ManageEngine or similar ITSM tools. Experience with MDM platforms (e.g., Intune, ManageEngine MDM, MobileIron, AirWatch). Knowledge of iPhone and Android device configuration and support. Familiarity with Apple iOS and macOS environments. Proficiency in PowerShell scripting for automation and administration tasks. Experience with Microsoft Endpoint Manager (Intune), Exchange Online Protection (EOP), and Defender for Office 365. Excellent problem-solving and communication skills. A MUST / Fluent in both Spanish and English, with the ability to translate technical terms between the two languages. Preferred Qualifications: - Experience with cloud networking (AWS, Azure) is a plus. - Familiarity with ITIL practices and ticketing systems. Show more Show less

Location : Gurugram (On-site) We are seeking a skilled and motivated Desktop Support Engineer with excellent communication skills to join our IT team. The ideal candidate will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of desktop systems / AV Setup and related technologies. Responsibilities Provide first-line support for desktop systems, including hardware, software, and peripheral devices. Maintain accurate records of support requests and resolutions using our ticketing system. Participate in IT projects and initiatives as required. Assist in the setup and configuration of new hardware , Audio- Video Devices and software applications. Troubleshoot and resolve technical issues related to operating systems, applications, and network connectivity. Collaborate with other IT team members to address complex technical issues and implement solutions. Your profile As a Desktop Support Engineer you are responsible for providing technical support and assistance to users in an fast paced organization, ensuring the efficient operation of desktop systems and related technologies. They are skilled in troubleshooting hardware and software issues, configuring systems, and maintaining IT equipment. Strong understanding of Windows and macOS operating systems, common software applications, and hardware components. Ability to diagnose and resolve technical issues quickly and effectively. Excellent verbal and written communication skills to interact with users and explain technical concepts clearly. Strong focus on providing a positive user experience and maintaining high levels of customer satisfaction. Ability to manage multiple tasks and priorities, keeping accurate records of support requests and resolutions. Work effectively with other IT team members to address complex issues and implement solutions. Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Proven experience in a desktop support role or similar IT support position. Strong knowledge of Windows and macOS operating systems. Familiarity with network protocols and troubleshooting techniques Strong communication skills and the ability to work effectively with diverse teams. We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don’t just offer a job – we offer an opportunity to invest in your future! How To Apply Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better! Show more Show less

Job Name: Online Business Manager/Virtual Assistant (Admin, Operations & Support Role) It's a simple 5 stage process you'll have to go through to join Wishup as an Online Business Manager: 1) You can start by filling out the basic details here: https://bit.ly/4eS06Ui 2) Once all the details are filled in, you will encounter 2 online tests, the Aptitude test (25 minutes duration) & the English writing test (15 minutes duration) on the same link. 3) Assignment 4) Hiring manager interview 5) Offer discussion What is Wishup? Wishup is India’s largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool. Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishup’s leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, and DCE. Job Profile: - An Online Business Manager/Virtual Assistant at Wishup is a remote full-time employee that works for and is trained by Wishup, and is deployed to engage with one or more US-based clients. - The role is remote and full-time (not a freelancing assignment) - The role would require working in the US time zone What’s in it for you? - International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas - No hassle of US visa application; since it’s remote working - Constant upskilling to maintain market relevance: We provide up to 6 weeks of training during onboarding in all the latest industry tools and practices - Stable full-time remote job in a company that has been fully remote for over 5 years: work from home (or anywhere), forever! - Scope of rapid growth in salary based on annual appraisals - A healthy work-life balance Roles & Responsibilities: As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks: - Ecommerce Assistance (Amazon Seller/Shopify) - Project Management - Advanced Excel and MIS Reporting - CRM and Lead Management - Online Research - Lead Generation - Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.) You're a great fit if you have: - At least 2 years of full-time corporate experience - A stable career employment track record - Impeccable written and spoken English - An aptitude for mathematics and logic - A solid experience in resolving work-conflict situations - An ability to be constantly self-driven and organized - An ability to work in US time zones Job Prerequisites: - Distraction-free workspace with zero external interference - Smartphone with email capabilities - A fast and reliable internet connection with a minimum speed of 70 mbps - Laptop with an integrated camera and in-home office setup, including a minimum of 8GB RAM for Windows and 2GB RAM for Mac (including webcam); with a minimum of an Intel Core i5 8th Generation processor or above for Windows and equivalent for Mac. The system must run Windows 10/11 or macOS (latest version), and have the most recent version of MS Office installed (all programs: Word, Excel, Outlook, PowerPoint). - A pair of headphones Work Shift (either of the following may be allocated): Mon-Fri, 6:30 p.m. - 3:30 a.m. IST Mon-Fri, 9:30 p.m. - 6:30 a.m. IST Salary: Up to 30% hike (max salary offered is 85k/month) Company Reviews: https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg Social Media Links: LinkedIn - https://www.linkedin.com/company/wishup-services/ Facebook - https://www.facebook.com/wishupnow/ Twitter - https://twitter.com/wishupnow Instagram - https://www.instagram.com/wishupnow/ Training at Wishup: https://www.youtube.com/watch?v=6Uolgas0Uj4 Life at Wishup: https://www.youtube.com/watch?v=qHPMod_jzmA For more info, drop an email to apply@wishup.co ***All job offers will be contingent upon the successful completion of the professional reference check. Show more Show less

Job Title: Helpdesk / Service Desk Executive Client & Project: Accenture-JSW Location: Electronic City Phase 1, Bangalore, Karnataka Employment Type: Full-time, On-site-24*7 Rotational Shifts-6 Working Days Experience Required: 3+ years Job Summary: We are seeking a skilled and customer-focused Service Desk L2 Engineer to provide advanced technical support and issue resolution. You will act as an escalation point for the L1 team, troubleshoot complex IT issues, and ensure prompt service delivery while maintaining high customer satisfaction. Key Responsibilities: Respond to and resolve escalated technical issues from L1 support via phone, email, chat, or ticketing systems (e.g., ServiceNow, Jira, Zendesk). Troubleshoot hardware, software, networking, and system issues (Windows, macOS, Office 365, VPN, printers, etc.). Handle user account administration (Active Directory, Azure AD, Exchange, M365). Diagnose and resolve issues related to end-user devices, virtual desktops, remote access, and mobile device management. Perform system checks, patch management, and routine maintenance tasks. Collaborate with infrastructure, network, and application teams for complex incident resolution. Create and update technical documentation, knowledge base articles, and standard operating procedures (SOPs). Monitor ticket queues, follow SLAs, and ensure timely incident and service request resolution. Participate in IT projects and initiatives such as onboarding/offboarding, migrations, and deployments. Provide mentoring and guidance to L1 support team members. Required Skills: Proficiency in using ticketing tools like ServiceNow. Strong understanding of ITIL frameworks and service desk operations. Excellent communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Familiarity with remote desktop applications and support tools. Basic knowledge of networking concepts and troubleshooting. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications such as ITIL Foundation, CompTIA A+, or Microsoft Certified Professional (MCP). Experience in supporting enterprise-level IT environments. Work Environment: Location: Electronic City Phase 1, Bangalore — a major IT hub with excellent connectivity and amenities. Shift: Rotational (including evenings, weekends, and holidays). Immediate joining preferred. Job Type: Full-time Pay: ₹17,953.90 - ₹25,836.33 per month Shift: Rotational shift Work Location: In person

The Service Desk Analyst will serve as the first point of contact for end-users seeking technical assistance. The role involves diagnosing and resolving technical issues, escalating complex cases, and ensuring excellent service delivery. Strong communication skills, technical expertise, and a commitment to customer satisfaction are essential. Key Responsibilities First-Line Support Respond promptly to incoming calls and tickets. Identify, diagnose, and resolve or escalate hardware, software/application, and network issues. Incident Management Log and prioritise incidents and requests in the ticketing system. Escalate unresolved issues or tasks to second-line support or relevant teams. Problem Resolution Provide accurate information and troubleshooting advice to users. Maintain knowledge of common issues and solutions to enhance support efficiency. User Training and Communication Guide users through system functionalities and best practices. Communicate updates regarding system changes, outages, and resolution times. System Monitoring Monitor IT systems/applications and alert relevant teams of potential disruptions. Use documented processes to run tests on system status. Assist in maintaining system documentation and knowledge bases. Continuous Improvement Contribute to the development of service desk processes and procedures. Participate in training sessions to keep updated on technology and tools. Key Skills and Competencies Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to prioritise tasks and manage time effectively. High level of patience and empathy when dealing with users. Proficiency in technical support tools and ticketing systems. Technical Skills Operating Systems Proficiency in Windows OS (e.g., Windows 10/11) and Server 2016/2019 advantageous. Familiarity with MacOS and Linux-based systems (optional but advantageous). Knowledge of OS installation, configuration, and troubleshooting. Software and Applications Support for Microsoft Office Suite (O365) Basic knowledge of software installation, updates, and licensing management. Willing to learn in-house applications Hardware Support Troubleshooting desktops, laptops, printers, and peripherals. Knowledge of hardware diagnostics and basic repairs. Understanding of device drivers and compatibility issues. Networking Basic understanding of networking concepts such as: TCP/IP, DNS, DHCP, and VPN. Wireless and wired network troubleshooting. User Management Experience with Active Directory (AD) for: User and group account management, password resets. Familiarity with Single Sign-On (SSO). Remote Support Tools Proficiency in using remote desktop tools (BeyondTrust/Bomgar) Tools like Windows Remote Desktop Ticketing Systems Experience with ServiceNow Ability to log, categorise, prioritise, and track incidents and requests effectively. IT Security Basics Awareness of common cybersecurity practices: Password policies, phishing prevention, and malware identification. Basic troubleshooting of antivirus software and firewalls. Telephony Systems Basic troubleshooting of MS Teams Mobile Device Management (MDM) Familiarity with MDM Intune platform for managing smartphones, tablets, and other mobile devices. Backup and Recovery Basic understanding of backup solutions and data recovery processes. Additional Skills (Role-Specific or Advanced) Cloud Platforms: Basic understanding of Office 365 ITIL Framework: Familiarity with Incident, Problem, and Change Management. Qualifications A bachelor's degree in IT, Computer Science, or a related field is advantageous. Relevant certifications (e.g., ITIL Foundation, CompTIA A+) are a plus. Proven experience in a similar role or technical support position. Performance Metrics Ticket update and resolution time. User satisfaction ratings. Accuracy in issue documentation. Adherence to SLAs (Service Level Agreements). Work Environment Fast-paced environment with a focus on teamwork and collaboration. The team will work a shift/rota system to cover 24/7. Occasional extended hours during critical outages or system upgrades. Show more Show less

Title: Endpoint Management Consultant Sector: IT & Services Consulting Location: Permanent Work From Home (Anywhere in India) Working Hours: Monday to Friday, Eastern Standard Time Zone The impact you will have: As a Professional Services Consultant on the Endpoint Management team, you will have the opportunity to help lead the service delivery functions related to the setup, configuration, and administration of Microsoft and Apple endpoints (mobile and desktop) for our valued enterprise and public sector clients. In this highly visible customer-facing role, develop a deep understanding of their objectives and spot new opportunities when possible. What you’ll do: Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessment. Solution Design: Architect comprehensive solutions that integrate Microsoft System Center Configuration Manager (SCCM), Microsoft Intune, and/os Apple Device Support and Management with third-party products, ensuring alignment with business goals. Customization and Integration: Design and implement customizations and integrations to meet specific client needs. Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and Configuration: Lead the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing Support: Provide guidance and support during the testing phase, including functional testing and integration testing. Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction. Mentoring: Mentor and guide team members on advanced modules and solution aspects. What you’ll bring to the table: Bachelor’s degree or equivalent in Computer Science or a related field. 6 to 10 years of experience implementing or supporting enterprise environments (Microsoft System Center Configuration Manager (SCCM), Microsoft Intune, and Apple Device Support and Management). Relevant experience as a consultant in a professional services environment. Extensive experience in implementing solutions for medium-to-large enterprise customers. Thorough understanding of business, process, and technology relating to the endpoint management solution. Experience with requirement gathering, solution designing, implementing, and configuring endpoint management solutions. Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. Excellent verbal and written communication skills. Training and/or certificates to include: Azure and Active Directory Fundamentals, Microsoft SCCM (System Center Configuration Manager), Windows 11 upgrades, and iOS / macOS system experience for device management. Show more Show less

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role This role leads a mix of critical components, managing, IT support services, Global Service Desk, with ability to deliver a high-quality support strategy. This role is highly visible and is an integral link between the IT service delivery teams and our end users. This role needs to work with international teams to build strategies and processes aligned with the Global needs Your Role Accountabilities OPERATIONS/PROJECT MANAGEMENT Manages Workforce Support technical resources to support PC, MacOS, mobile devices and other technical areas. Plan & manage work responsibilities for Workforce Support in the respective region. Responsible effective team management, team training and work with international peers to drive a consistent process. Assist Global team with management of local vendors to ensure the delivery of IT services that are cost effective and of the highest quality. Fiscal efficiency- Support budget planning, track expenses to align with the organization fiscal goals. Work with Key business stakeholders to understand the business requirement and align the IT support requirement as per the need. Effectively assist in leading the office building/consolidation projects and build a cohesive relationship with real estate. Manage the team’s daily work performance, reviews, performance improvement plans. Provide Support for local AV events, hosted at both WBD facilities and external locations. Responsible to ensure a seamless onboarding and offboarding experience for employees. Collaborate with global teams including sourcing, procurement, mobility to deliver a high quality customer service. STRATEGY Collaborate with key stakeholders to understand team needs and dependencies to better align business processes. Assist in developing and executing a methodology to evaluate, prioritize and monitor the success of the business processes. Work closely with various cross function org to understand the change, draw strategy to cover the support for global users. Collaborate with key stakeholders, gathered requirements to plan the budget, track the expenses and future forecast. Create comprehensive and meaningful strategy presentations for senior executives. Ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIs. ANALYTICS Develop comprehensive performance analysis of business processes and review ways of improvement. Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives planned Qualifications & Experiences 8+ years of prior experience in a related field (media, entertainment, business development or streaming services industry experience a plus) Superior analytical and problem-solving skills Experience developing financial models in Excel AND facilitating business discussions. Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets. A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture. Excellent written and verbal communication. Superb relationship building skills. Work collaboratively w/small teams. Ability to handle multiple assignments concurrently. Not Required But Preferred Experience Educational qualification - Master degree in computers. 10+ years of post-Master degree experience in a related field (entertainment or entertainment) Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.) Familiarity with streaming and similar products/services Experience working in a national or global company Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI) Comfortable in working in highly iterative and somewhat unstructured environment How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. Show more Show less

Our team utilizes collaborative efforts to create security solutions that proactively address and counteract cyber threats, ensuring safety across various platforms such as Windows, Linux, MacOS, Android, and iOS. We are looking for a Principal Software Engineer with a strong background in Linux internals to advance our MDE Linux solution. This position entails both strategic leadership and hands-on development, collaborating with top professionals to strengthen our security capabilities. The role provides a unique opportunity to significantly influence the security landscape, shaping our products while expanding your expertise within Microsoft’s broad technological framework. We prioritize your professional growth and acknowledge the valuable contributions you make to our team. Our environment thrives on diversity and inclusivity, as we believe that different perspectives drive innovation. We are dedicated to cultivating a collaborative atmosphere where every member’s input is appreciated and developed, enhancing our products and fostering both personal and professional advancement to ensure our solutions meet the needs of all users. #microsoft #security #DefenderforLinux #MDEINDIA Responsibilities As a Principal Software Engineer with Microsoft Defender for Endpoint, you will work closely with security engineering teams to plan, design, implement, and validate advanced security solutions for Linux platforms, encompassing all stages from concept to deployment. In this leadership role, you will conduct design reviews, advocate for best practices in code quality, and promote the use of performance metrics to improve software stability and functionality. Your responsibilities will include developing, testing, and maintaining extensible and reusable code, identifying and resolving coding issues, and performing thorough code reviews. You will also engage in system architecture and feature design, writing proof of concept code to explore and validate innovative ideas. This position requires you to provide strategic insights during the product design phase to ensure alignment with customer needs and business goals. Additionally, you will collaborate with a geographically distributed team, including product managers, security researchers, and developers, to drive significant product enhancements. By upholding and promoting the organization's culture and values, you will create an environment that fosters innovation, quality, and accountability, contributing to the overall success and growth of the Microsoft Defender for Endpoint team. In this capacity, you will tackle the latest challenges in cybersecurity, continuously developing and implementing solutions to protect our customers from evolving threats, ensuring our security measures remain ahead of potential risks. #microsoft #security #DefenderforLinux #MDEINDIA Qualifications A Bachelor's Degree in Computer Science or a related technical field, accompanied by over 16 years of technical engineering experience, particularly in coding with languages such as C and C++. The candidate should possess strong written and verbal communication abilities, along with robust technical skills that encompass a solid understanding of object-oriented programming and design, algorithms, and internal system concepts and performance. Experience in development on Linux, as well as knowledge of its internals, is essential. The individual must demonstrate proficiency in coding, debugging, design, testing, and problem-solving. Prior experience and knowledge of security solutions will be a plus. #microsoft #security #DefenderforLinux #MDEINDIA Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Overview Build the Future Our Global Technology Solutions (GTS) team provide our global business the tools, the technology, and the expertise so that we can continue to deliver market-leading educational solutions to our customers. Due to continued business success, we are expanding our team across India and have several exciting positions available. Supporting our users across our global business, we have a new opportunity for Zscaler Specialist . Bring your unwavering dedication and together, we’ll deliver work that matters. Your impact on the team: As our new Zscaler Specialist, You will be a part of DWS Engineering team and responsible to manage and oversee device management platforms and manage endpoint. You will be reporting directly to the Architect of Digital Workspace, the position will collaborate with functional teams and stakeholders to deliver innovative and effective solutions. Mode of work- Remote Position Working hours for this role will be 05:30PM IST - 02:30AM IST (US Business Hours) What you will be doing: Design, implement, and maintain Zero Trust Architecture using Zscaler and related security frameworks. Develop and enforce app segmentation strategies to isolate and secure internal applications based on user roles and access needs. Monitor and troubleshoot endpoint connectivity issues, ensuring consistent performance and reliability across devices. Collaborate with security, infrastructure, and application teams to align Zscaler solutions with enterprise IT strategies. Maintain and enhance endpoint security postures through Zscaler integrations with MDM and EDR platforms. Configure and deploy Zscaler Client Connector across diverse device environments (Windows, macOS, mobile). Perform regular audits and compliance checks to validate secure access and policy adherence. Analyze traffic logs, identify anomalies in collaboration with other teams. Support change management and documentation processes related to endpoint networking and Zscaler configuration. Provide subject matter expertise (SME) in Zscaler and Zero Trust principles during security architecture reviews and planning sessions.Stay updated with the latest advancements in endpoint security and Zero Trust Network Access (ZTNA) technologies. We’re looking for someone with: Bachelor’s/Master’s degree in Information Technology or related field. Minimum 3-5 years of experience with Zscaler Products Possess deep knowledge of Networking concepts like DNS, IP subnets, Firewall etc. Manage and optimize Zscaler Private Access (ZPA) and Zscaler Client Connector (ZCC) policies to ensure secure/seamless user access and security Policy management. Certification - Zscaler Certified ZIA/ZPA Administrator/Zscaler Certified Cloud Expert (ZCCX) Why work for us? Could your creative thinking build the future? Zscaler Specialist at McGraw Hill make a difference for learners and educators across the world. Our team needs individuals with new ideas who connect with people in innovative ways. 47978 Show more Show less

Position: Information Technology Consultant Job Location: Delhi Years of Experience: 1-2 years Employment: Freelancer/Part time Roles and Responsibilities: Provide day-to-day technical support to staff for hardware, software, and network issues. Assist in the planning, setup, and deployment of new software or systems. Develop and maintain IT policies and procedures (e.g., acceptable use, data protection. Implement cybersecurity protocols, antivirus, firewalls, and employee awareness training. Advise on effective data storage, backup solutions, and disaster recovery plans. Maintain up-to-date documentation of IT systems, software licenses, and assets. Prepare reports on IT performance, issues, and improvement recommendations. Qualification and Requirements: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. Master’s degree or specialized certifications (optional but preferred). Strong knowledge of hardware and software installation, maintenance, and troubleshooting. Proficiency in operating systems (Windows, Linux, macOS). Knowledge of cybersecurity protocols, firewall configurations, and endpoint protection. Understanding of backup systems, data recovery, and disaster management planning. In-office presence is required twice a week for support, hardware checks, and team coordination. The consultant should be available on Any Desk for 3–4 hours daily for remote support and troubleshooting. Application : Interested Candidates can share their updated CV at hr@talfsolar.com (Subject line: Job Application for IT Consultant) Show more Show less

Gurgaon 1 2 to 4 years Full Time Job Summary: We are seeking a skilled and customer-focused IT Desktop Support Engineer with 2 to 4 years of experience to join our IT team. The ideal candidate will provide technical support, troubleshoot hardware/software issues, and assist in the management of IT infrastructure, ensuring smooth day-to-day operations for end-users. Key Responsibilities: Provide first and second-level technical support to internal users via phone, email, and in-person. Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other peripherals. Install, configure, and maintain operating systems (Windows/macOS/Linux) and standard software applications. Set up and manage user accounts, access permissions, and network shares (Active Directory, Office 365, etc.). Respond to IT service tickets in a timely and professional manner, documenting resolutions in the helpdesk system. Maintain and update IT asset inventory, including hardware and software. Assist in managing endpoint security, antivirus, and patch management. Support video conferencing tools and provide AV support for meetings and events. Collaborate with other IT team members for escalated issues and infrastructure projects. Create and maintain technical documentation and user guides. Required Skills & Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience. 2 to 4 years of experience in IT support or desktop support roles. Proficiency in troubleshooting Windows and macOS environments. Experience with Active Directory, Office 365 administration, and remote support tools. Solid understanding of networking concepts (TCP/IP, DNS, DHCP). Excellent communication and customer service skills. Ability to work independently and handle multiple tasks simultaneously.

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry. We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started. Job Description We are looking for an IT Support Specialist to provide technical support for internal teams across the company. They get new employees up and running on all systems, control/monitor system access, troubleshoot system issues and guide/solve technical issues that may arise. It is an onsite role. Responsibilities Assist with the Service Desk and IT operations including but not limited to: IT incident/problem escalation and communication, IT service level adherence and reporting, IT performance, IT operational documentation and processes. Assist with network architecture, maintenance and support of holistic technology solutions that integrate with process and personnel solutions to support key business objectives. Assist with and execute deployments for new software platforms, migrations to new platforms and sunsetting of existing platforms, as needed. Add to the excellent quality of service provided by the IT Support Team. Responsible for on-boarding and off-boarding employees to business applications based on their role and responsibilities. Define, document, and abide by processes to increase efficiencies and provide better support. Order equipment for new hires and maintain inventory of existing equipment (laptops, monitors, peripherals, etc.) Configure equipment and accounts for new employees - installing required software and creating accounts in appropriate systems Maintain access to tools and applications as employees change roles or terminate Assist employees with company hardware and software issues Other duties as assigned Required Qualifications 2 to 4 years of experience in a technical customer support role with strong knowledge of troubleshooting, complex technical issues. Preferably, candidates have a B.E./Btech/M.Tech. or combination of technical certifications and similar IT roles. Excellent written and verbal communication Passionate about tech and a desire to learn Impeccable organization and planning skills Hands on experience supporting Windows/MacOS Network experience Preferred Qualifications Experience with Jira, S1, Okta, GWS, NinjaOne and Jumpcloud College or comparable technical training We Put Our Employees First You’ll Fit Right In If You’re Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player; win or lose you lift others up Value authenticity, other’s perspectives, and diversity in the workplace Have a passion for smart tech and the real estate industry We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll Fit Right In If You Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy Show more Show less

Summary Position Summary Assistant Manager – NL ITS Sr Desktop Engineer - Deloitte Support Services India Private Limited Your opportunity Join our innovative, creative, and inclusive NL ITS End User Services team - a world-class operation with extensive knowledge and experience. You will interface with business and technical teams to bring about change and influence across the entire world of Deloitte. Apply your skills to make things happen and be a part of a great team that is passionate about serving a great purpose. Work you'll do: In the role of Sr Desktop Engineer within the End User Technology team, your primary responsibility will be desktop administration, which encompasses application packaging, maintenance and desktop support. You will leverage existing technologies and platforms to fulfill the agreed scope and service level agreements (SLAs). Your efforts will ensure seamless management and support of end user operating systems, drivers, and applications across various devices, including laptops, MacBooks, iPhones, and printers, all while prioritizing client security, legal, and regulatory requirements. Key responsibilities will include: Oversee desktop administration tasks within the End User Technology team, ensuring compliance with agreed scope and SLAs. Manage application packaging and provide desktop support utilizing existing technologies and platforms. Govern and support end user Operating Systems, drivers, and applications across devices including laptops, MacBooks, iPhones, and printers. Utilize ITSM tools like ServiceNow for effective incident and change management. Demonstrate strong knowledge of client operating systems and Office 365, including troubleshooting experience with Outlook, Excel, PowerPoint, Word, and Teams. Manage and support Remote Desktop Services, Azure Virtual Desktop (AVD), and Citrix Workspace. Conduct vulnerability management on end user devices to ensure security compliance. Troubleshoot installation and functionality issues related to SCCM and Intune, and manage application packaging and deployment. Create and update Intune policies to enhance device management processes. Maintain and support Active Directory, Group Policy, and basic networking principles. Utilize basic scripting knowledge in VBScript and PowerShell to automate tasks and improve operational efficiency. Maintain strong communication and collaboration skills to effectively interact with end users, stakeholders, and peer teams. Apply problem-solving skills to troubleshoot and rectify various technical issues while managing multiple tasks. Demonstrate the ability to quickly adapt to new technologies and evolving work environments. Exhibit understanding of Agile methodology to contribute to project delivery and team collaboration. Provide guidance and mentorship to team members, fostering their professional growth and development. Lead by example, demonstrating best practices in technical expertise and project management. Facilitate team meetings and discussions to ensure open communication and collaboration among team members. Support and sponsor team initiatives, providing the necessary resources and leadership to drive successful outcomes. Stay updated on industry trends and best practices, sharing relevant knowledge with the team to inspire innovation. Promote a results-oriented mindset by setting clear goals and celebrating team achievements. Your Professional Experience/Qualifications Strong knowledge of IT concepts with 6-9 years of professional experience in desktop engineering and end user support. Strong technical skills in SCCM, Intune, and MSI technologies, with proven capabilities in troubleshooting installation and functionality issues, as well as application packaging and deployment. Proficient in ITSM tools such as ServiceNow, demonstrating strong skills in incident and change management. Comprehensive understanding of client operating systems including Windows 11 and macOS, with strong troubleshooting skills in Office 365 applications (Outlook, Excel, PowerPoint, Word, Teams). Solid expertise in managing Remote Desktop Services, Azure Virtual Desktop (AVD), and Citrix Workspace for effective remote support. In-depth knowledge of vulnerability management practices on end user devices, ensuring compliance with security policies. Advanced knowledge of Active Directory and Group Policy management, along with basic networking principles to support user environments. Proficient in scripting and automation using VBScript and PowerShell to streamline processes and improve operational efficiency. Excellent communication and leadership skills, enabling effective collaboration with end users and stakeholders, while leading teams toward project success. Well-versed in Agile methodologies, contributing to effective project delivery and team collaboration. Strong educational background in Information Technology, Computer Science, or a related field, with additional relevant certifications (e.g., O365 certifications) being a plus. Demonstrated ability to work effectively in multi-cultural environments, showcasing adaptability and appreciation for diverse perspectives. Your work, your choice We are results focused and believe in excellence in respect in all aspects of our work and interaction with each other. We make full use of technologies that help support different ways of working. At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We, therefore, carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss alternative arrangements. Location: Hyderabad Timings: 11 PM to 8 PM Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300981 Show more Show less