This is a full-time, remote position for a Technical Content Writer supporting PeoplePlan's client based in Coimbatore. The role involves developing clear, concise, and engaging content that simplifies complex technical concepts, making them easily understandable for a broad audience. Qualifications Bachelor’s degree in English, Communications, Journalism, Computer Science, or a related field. 2–5 years of experience in technical or content writing, preferably in the food tech, eCommerce, or IT-enabled services sector. Ability to explain technical and operational concepts related to food ordering platforms, supply chain systems, inventory management, logistics, and customer-facing applications in a clear and user-friendly manner. Experience creating various types of content such as API documentation, user manuals, product guides, feature updates, knowledge base articles, FAQs, blogs, and case studies. Understanding of UI/UX principles, mobile app documentation, and B2B/B2C platform communication. Familiarity with content tools such as Markdown, CMS platforms (e.g., WordPress, Contentful), Confluence, and version control tools like Git. Strong grasp of SEO best practices and digital content optimization strategies. Excellent written and verbal communication skills with attention to detail and tone consistency. A portfolio showcasing technical writing samples relevant to e-commerce, SaaS platforms, or food-tech is highly desirable. Show more Show less

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Lead Technical Writer