Lead Quality Analyst

Job Overview:

QA Lead

Key Responsibilities:

• Lead and manage the QA team across multiple CMS and e-commerce platforms, including

  WordPress

  ,

  Shopif

  y,

  BigCommerce

  , and

  GoHighLevel CRM

  .
• Perform manual QA for website builds, custom functionalities, eCommerce flows, landing pages, and third-party integrations.
• Create and manage test plans, test cases, and QA reports for tasks including functional, UI/UX, and responsive testing.
• Oversee quality checks for content migrations, plugin/theme updates, form validations, checkout flows, and website audits.
• Implement and refine scalable QA processes and SOPs tailored to high-volume web delivery environments.
• Collaborate with developers and project managers to align QA checkpoints with development goals.
• Identify test automation opportunities and apply tools such as Playwright, Selenium, or Katalon to improve regression cycles.
• Utilize

  AI-powered testing tools

  (e.g., Percy, Applitools) to enhance visual and functional testing coverage.
• Track issues using test management and bug tracking tools (e.g., JIRA, ClickUp, Trello, TestRail).
• Mentor and supervise junior QA team members, conduct performance evaluations, and drive a quality-first mindset.

Must Have Qualification:

• 5+ years of experience in web-based QA with a primary focus on

  WordPress

  ,

  Shopify

  , and/or

  BigCommerce

  websites.
• Proven experience testing

  WordPress sites

  built with

  ACF

  ,

  Elementor/WPBakery

  ,

  custom themes

  , and

  third-party plugins

  .
• Strong grasp of

  Shopify functionality

  ,

  theme customisation

  , and

  store backend processes

  .
• Hands-on experience with website

  QA audit

  s,

  cross-browser/device compatibility checks

  , and responsive design validation.
• Experience in

  team leadershi

  p,

  task delegatio

  n, and QA delivery ownership.
• Familiarity with

  GoHighLevel CRM

  testing is a plus.
• Ability to work effectively on high-priority, quick turnaround projects.
• Excellent written and verbal communication skills.

Preffered Skills & Tools:

• Experience with AI/visual testing tools like

  Percy

  ,

  Applitools

  , or

  Testim.io

  .
• Knowledge of automation using

  Playwright

  ,

  Katalon Studio

  ,

  Cypress

  , or

  Selenium

  .
• Ability to write or maintain basic test automation scripts (JavaScript, Python, or Java).
• Experience with performance testing tools like

  JMeter

  or

  Lighthouse

  is a bonus.
• Familiarity with Git and CI/CD pipelines for integrated QA processes.