Lead HR Shared Services

As an experienced HR Operations Manager, you will be responsible for overseeing HR functions and providing support to a diverse employee base of 10,000+. Your primary role will involve managing the complete life cycle of employees and serving as a single point of contact for any data, processes, and policies. You should be well-versed in departmental procedures and policies, actively seeking out new ways to enhance operational efficiency. Your goal will be to ensure that all operational activities are carried out efficiently and effectively to support the smooth functioning of other operations. Your responsibilities will include managing complex HR transformation programs to design, develop, and implement new employee experiences, HR operating models, and digital HR solutions. You will also handle the entire hire-to-retire suite, including induction, onboarding, grievance resolution, and counseling. Utilizing tools like SAP and Excel, you will process employee-related transactions, run reports, and conduct audits. Additionally, you will lead digital HR strategies, implement process transitions, and drive HR automation and digitization initiatives. Your expertise in HR shared services and compliance will be crucial, as you will manage the transition to HR shared services, establish SLA-driven cultures, and optimize workflows for efficiency. Your proficiency in reporting, stakeholder management, and data-driven decision-making will be essential for success in this role. To excel in this position, you should hold a post-graduate degree in human resources management and possess a deep understanding of current labor laws. Strong analytical, leadership, time management, and problem-solving skills are essential, along with proficiency in MS Office and excellent communication abilities. Your willingness to continuously enhance your skills through educational opportunities will be highly valued in this role.,