Lead, Analytics & Operations Strategy

Role Overview:

What You'll Do

• Tell Stories with Data: Transform complex data into clear, compelling narratives that inform business strategy and drive action. Develop and present insightful reports, dashboards, and presentations to leadership and various teams.
• Automate and Scale Analytics & Operations: Design, build, and maintain robust and scalable analytics solutions. You will champion the automation of processes, implement scalable solutions, and empower stakeholders with self-service access to critical data.
• Drive Strategic Alignment: Act as a critical thought partner to cross-functional teams, including Product, Marketing, Sales, and Engineering. You will use your analytical expertise to understand their challenges, identify opportunities, and build consensus on strategic initiatives.
• Mentor and Lead Junior Team Members: Provide guidance, mentorship, and support to junior analysts and operations specialists. Foster a culture of continuous learning, professional development, and high performance within the team.
• Build Trust in Our Data: Take ownership of our data quality and integrity. You will be a key player in developing and implementing data governance best practices, ensuring our datasets are accurate, reliable, and trusted as the single source of truth.
• Deep Dive Analysis: Conduct sophisticated exploratory analysis to identify key business trends, challenges, and opportunities. Your work will form the foundation of our strategic planning and decision-making processes.

Qualifications

• 8 to 12 years of experience in data analytics, business intelligence, and operations roles, with a proven track record of driving impact.
• Bachelor's degree in a quantitative field (e.g., Business Analytics, Computer Science, Statistics, Economics, Engineering) or equivalent practical experience. Master's degree preferred.
• Strong proficiency in data visualization tools (e.g., Tableau, Power BI, Looker) and advanced Excel.
• Proven experience in process automation and building scalable solutions.
• Excellent communication, presentation, and interpersonal skills with the ability to influence and collaborate effectively across all levels of the organization.
• Demonstrated leadership abilities, including mentoring and developing team members.
• Strong strategic thinking and problem-solving skills, with the ability to prioritize and manage multiple initiatives simultaneously.

Preferred Qualifications

• Familiarity with project management methodologies (e.g., Agile, Scrum).
• Familiarity with advanced statistical techniques and their business applications.
• Experience in Cybersecurity and/or SaaS.