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Key Account Management Professional

Key Account Management Professional

Pepper Content

5 - 7 years

3 - 7 Lacs

Mumbai

Posted:1 day ago| Platform:

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Skills Required

project management presentation skills email communication account management key account management screening data analysis job description sql talent acquisition tableau induction employee engagement recruitment business insights

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Responsibilities:

Cultivating solid relationships with clients through the provision of exceptional after-salesservice.

Creating a positive onboarding experience for new clients.

Regularly interacting with clients through telephone calls, email communications, or face-to-facemeetings.

Maintaining an accurate record of all existing and potential clients.

Inspire repeat business from clients.

Responding to client inquiries in a timely and professional manner.

Analyze performance data to offer clients data-driven business insights and at the same time,use those insights to improve our service offerings

Ensure timely receivables and cash flow from clients

Ensuring smooth functioning of the account internally to help meet all deliverables includingcoordination with design teams, media teams, managers, and other important stakeholders.

Prepare timely team and client updates on all stages of project processes;

The ideal candidate must:

At least 5+ years of experience in account management/client services roles in digital marketingagency experience is a big plus.

Have excellent verbal, written communication, and presentation skills.

Have a willingness to be flexible: Works beyond what is described in the job description.

Understand the market and competitor activities.

Be able to seek out the appropriate contact in a targeted organization

Respect handling complaints

Ability to deliver results under pressure.

Have experience in project management

Be able to multitask and work under strict deadlines

Be able to work efficiently under minimal supervision

Proven ability to utilize the Salesforce contact platform required

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Pepper Content

Content Marketing

N/A

51-200 Employees

154 Jobs

Key People

Anirudh Singla

Co-founder & CEO
Nitin Sethi

Co-founder & CMO
Vasundhara Iyer

Co-founder & COO

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Key Account Management Professional