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10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controller-ship at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon’s suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services. As part of the Healthcare Finance Operations Services team, you will find yourself working with talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare, this candidate must possess a good passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Senior Management. As the Manager, Revenue Cycle of Healthcare Finance Operations, you will have oversight of the people, process, and technology functions for medical revenue cycle operations including, but not limited to, claims management, cash posting, billing, coding, and AR management. The ideal candidate will have prior leadership experience in provider Revenue Cycle Management and Operations. You are experienced in ensuring compliance with applicable regulations and developing mechanisms for operational adherence to these policies. This is both a strategic and a hands-on role that requires good leadership skills, a high degree of organization, good written and verbal communication, and a passion for collaboration in the design of data driven programs that optimize reimbursement and revenue and with a focus on the shared services functions. The Manager will have a deep knowledge of the healthcare industry, or a willingness to learn. Key job responsibilities Responsible for organizing and coordinating the daily operations of the Healthcare Finance Operations Services for Amazon Healthcare, in collaboration with the Healthcare leadership team, to ensure consistent quality, compliance, productivity and efficient operations. Coordinates and organizes operational functions, including audits, staffing, performance evaluations, staff development and training, regulatory compliance, coding policies and procedures, coding quality and productivity monitoring. Collaborate cross functionally to develop fully informed views and insights into the drivers behind data, and present findings clearly and concisely. Participates in collaborative work sessions and projects to clarify the processes and guidelines pertaining to Revenue Cycle Operations. Tracks and monitors key revenue cycle performance indicators; reports key findings to appropriate leadership and stakeholders across the organization. Engages in initiatives involving technical workflow and utilization of software solutions. Collaborates with partners to develop and implement plans for the operational infrastructure of systems, processes, training and personnel designed to create standardization in the organization and enable rapid growth. Participates in the development of training materials and quality assurance programs Adheres to productivity standards as set by leadership Working on any Adhoc request and driving to completion. Mentoring the team and training the newly onboarded team members at the process level. Ensuring the SOP's are UpToDate. Performing random audits to ensure the quality standards are met. Work towards eradicating the defects in the process and drive innovation for resolution. Drive SLA’s and Metrics for the business. Drive and support the team towards meeting the goal. Basic Qualifications 10+ years of Accounts Receivable (AR) experience and Revenue cycle Management Experience in US Healthcare Bachelor's degree in any related field 5+ years of directly managing and leading a large team. 10+ years of progressively responsible revenue cycle management with good working knowledge of benefit and reimbursement coverage, billing and collection process and functions, denials management, payment modeling, coding rules and regulation Financial and service line reporting experience and general revenue cycle management strategies and industry best practice. Financial management skills including the ability to financially analyze data for operations, auditing, and forecasting; basic accounting knowledge; staffing and financial reporting skills. Global process management working across multiple time zones. Experience leading cross-org discussions and working with a matrixed team of stakeholders to achieve common goal. Good written, presentation and verbal communication skills at the executive level. Proven track record of taking ownership and driving results. Good bias for action and be able to work iteratively. Possesses a good eye for detail and process improvement. Trained in HIPAA guidelines. Preferred Qualifications 10+ Years’ experience with US healthcare and health insurance industry. Has led or been part of a team that worked on a Six Sigma belt project / Kaizen / Lean projects Multi-state, federal and jurisdictional payor and reimbursement experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3029612
Posted 2 weeks ago
3.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Description Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? If so, Amazon INGSF ACES is looking for an experienced leader with a strong record of achieving results. We are looking to hire an ACES Program Manager to join the team that redefines LPC, DG & PH Hubs operation and help us build robust, efficient and sustainable processes & mechanisms for fulfilling Amazon Now network. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. ACES managers are focused on building & continuously refining processes & mechanisms made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills & build capacity of UTR pers, provide SME support to UTR, Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across INGSF DG, LPC & PH Hubs Network. Key job responsibilities You will help drive innovation, test new ideas and ensure that best practices are being followed safely. Six key areas that you’ll always focus on include Safety, People, Quality, Customer Experience, Productivity, Costs and Environment. Supporting project execution working across multiple function in the org. Should be able to amicably resolve issues during passionate discussions between various functions. Should be able to hold respective functions accountable for their deliverables. Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site, Be accountable for operational leadership by measuring performance, offering feedback, and providing development support. Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning. Write and articulate leadership updates, MBRs and QBRs. Establishes objectives and metrics for safety, quality, productivity, and customer experience Provide you team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of data analysis experience Preferred Qualifications Master's degree 3+ years of driving end to end delivery, and communicating results to senior leadership experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Experience of Six Sigma/ Lean analytical techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A2997195
Posted 2 weeks ago
3.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Description Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? If so, Amazon INGSF ACES is looking for an experienced leader with a strong record of achieving results. We are looking to hire an ACES Program Manager to join the team that redefines LPC, DG & PH Hubs operation and help us build robust, efficient and sustainable processes & mechanisms for fulfilling Amazon Now network. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. ACES managers are focused on building & continuously refining processes & mechanisms made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills & build capacity of UTR pers, provide SME support to UTR, Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across INGSF DG, LPC & PH Hubs Network. Key job responsibilities You will help drive innovation, test new ideas and ensure that best practices are being followed safely. Six key areas that you’ll always focus on include Safety, People, Quality, Customer Experience, Productivity, Costs and Environment. Supporting project execution working across multiple function in the org. Should be able to amicably resolve issues during passionate discussions between various functions. Should be able to hold respective functions accountable for their deliverables. Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site, Be accountable for operational leadership by measuring performance, offering feedback, and providing development support. Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning. Write and articulate leadership updates, MBRs and QBRs. Establishes objectives and metrics for safety, quality, productivity, and customer experience Provide you team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of data analysis experience Preferred Qualifications Master's degree 3+ years of driving end to end delivery, and communicating results to senior leadership experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Experience of Six Sigma/ Lean analytical techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A2997195
Posted 2 weeks ago
0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
We are looking for a motivated and proactive PED Intern to support and drive continuous improvement initiatives in our production department. This role offers a hands-on opportunity to work closely with engineering, quality, and production teams to identify inefficiencies, analyze data, and implement solutions that enhance productivity, quality, and safety on the shop floor. Key Responsibilities: Assist in identifying areas for process improvement in manufacturing operations Conduct time studies, process mapping, and root cause analysis Support implementation of lean manufacturing techniques (5S, Kaizen, Poka-Yoke, etc.) Participate in daily Gemba walks and collect data for ongoing improvement projects Help in standardizing work procedures and creating/update SOPs Collaborate with cross-functional teams to evaluate and optimize production line layouts Support in tracking KPIs related to cycle time, downtime, rejection rate, etc. Prepare reports and presentations on project progress and outcomes Assist in trials and validations of engineering change implementations Qualifications: Pursuing Bachelor''s Degree / Diploma in Mechanical / Industrial / Production Engineering Strong interest in manufacturing and continuous improvement practices Basic knowledge of lean manufacturing principles Good analytical and problem-solving skills Proficient in MS Excel, PowerPoint; knowledge of AutoCAD or similar tools is a plus Ability to work independently and within a team environment Powered by Webbtree
Posted 2 weeks ago
5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Role: Shop Floor Supervising-HVAC Domain Location: Gurgaon Full/ Part-time: Full Time. Build a Career With Confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. About the role:: Shop floor supervisor would be responsible for taking care of a specific assembly line, managing the production output and leading the team of about 60 people. Role Responsibilities Responsible for Day-to-day production activities. Achieve daily production target. Expertise in Production planning, process optimization, quality assurance. Role Purpose Supervise end to end production of Air conditioner assembly line. Process improvement of line ( Kaizen, 5S etc.) Production planning and scheduling Implement process improvements that enhance line productivity by maintaining Quality benchmarks. Coordinate with design, procurement and QA team to ensure seamless workflow and on-time delivery. Lead a team of 60+ technician and ensured compliance with ISO 9001. Assembly line optimization. Team leadership & training. Minimum Requirements Experience:3 tic 5 years Education BE (Mechanical ) Computer skill Should have worked in air-conditioning manufacturing company. Benefits We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary. Make yourself a priority with flexible schedules, parental leave. Drive forward your career through professional development opportunities. Achieve your personal goals with our Employee Assistance Programme. Our Commitment To You Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice
Posted 2 weeks ago
3.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
The Opportunity Works independently under close supervision, assists in maintaining control on credit accounts. Conducts high-level analysis of accounts to identify those that may require difficult collection procedures and also provides input to investigations of the new credit applications in order to obtain all of the necessary information that allows for decision making concerning the credit acceptance or rejection. The Senior Team Leader (Accounts Receivable) job requires prior Collections experience of managing and guiding a group of A/R Collections team who will be responsible for carving out various strategy along with the team members to ensure the pastdue trending on the portfolio incharge is kept in good standing by collecting cash. The key role is to resolve customer disputes over receivables more effectively, arrange customer meetings, work with various internal teams and streamline customer’s accounts receivable processes by providing resolution to the issues. The work includes a combination of voice and non-voice follow-up with internal and external teams. Also incharge of running various AR Kaizen Initiatives as a part of continuous improvement and also participate in various AR enhancement initiatives with the other managers as well as the IT group to implement and/or transition new applications and/or tools that would assist with improving working capital initiatives. The leader should also be in charge of keeping their managers informed of day to day developments within the scope of the work and act as a back up in the absence of manager. Will require at-least 3 years of work experience in the AR Collections or related scope of work. Key Responsibilities & Task Lead a team of Team Leaders/ SMEs/Collections analysts and prioritize the portfolio based on various worklist and ensure timely cash collections based on the credit term extended to the customers. Guide the team and enable to achieve and exceed the set target. The role involves in working with Sr. Leadership team to be able to carve out strategy and change management steps to be adhered to the strategic goals that is assigned to the leaders that brings in improved cash collection and reduction in pastdue. The role involves engaging in being independent and engage in high end problem solving exercises and fixing root cause problems related to AR ageing and fixing recurring issues. Root cause and trending analysis of disputes, suggesting and implementing corrective and preventive measures Review and make recommendations for any changes to process that will improve effectiveness or efficiency of the function Day to day leadership responsibilities for managing the respective Collection team, including recruiting, hiring, training and coaching. Mentoring teamleaders to help with process and people management, this would also involve having them as direct reports as necessary. Overseeing low performing portfolios in addition to existing AR until the performance is on track this includes working with collectors, teams leads & Managers Process management responsibility for applicable processes and activities as business need arises Contacting and working together with billing team, cash applications problems, warehouses and vendors for stock check, stock adjustment, return initiation, Proof of delivery, credit release etc as per escalation matrix Liaising with internal Avantor teams like Pricing, Sales, CMD, Customer service, AP, B2B, Cash Applications in order to resolve the dispute case and prevent the recurrences of similar errors Root cause and trending analysis of disputes, suggesting and implementing corrective and preventive measures Perform quality check on the A/R follow ups and other established metrics of the process Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA’s. Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc. Participate in the new pilots projects & work towards proper transition of knowledge to team and participate in other strategic initiatives Assume responsibility for staff training and education as well as career development Identify and present solutions for process improvements Drive assigned team to meet targets in relation to delinquency and losses Continual development and motivation of team Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation
Posted 2 weeks ago
5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Role: Shop Floor Supervising-HVAC Domain Location: Gurgaon Full/ Part-time: Full Time. Build a Career With Confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. About the role:: Shop floor supervisor would be responsible for taking care of a specific assembly line, managing the production output and leading the team of about 60 people. Role Responsibilities Responsible for Day-to-day production activities. Achieve daily production target. Expertise in Production planning, process optimization, quality assurance. Role Purpose Supervise end to end production of Air conditioner assembly line. Process improvement of line ( Kaizen, 5S etc.) Production planning and scheduling Implement process improvements that enhance line productivity by maintaining Quality benchmarks. Coordinate with design, procurement and QA team to ensure seamless workflow and on-time delivery. Lead a team of 60+ technician and ensured compliance with ISO 9001. Assembly line optimization. Team leadership & training. Minimum Requirements Experience:3 tic 5 years Education BE (Mechanical ) Computer skill Should have worked in air-conditioning manufacturing company. Benefits We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary. Make yourself a priority with flexible schedules, parental leave. Drive forward your career through professional development opportunities. Achieve your personal goals with our Employee Assistance Programme. Our Commitment To You Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice
Posted 2 weeks ago
1.0 years
0 Lacs
Durgapur, West Bengal, India
On-site
Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Key job responsibilities Essential Functions Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as Kaizen A day in the life Strong leadership capabilities and people management skills - Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic Qualifications 1+ years of sales experience Bachelor's degree Preferred Qualifications 2+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ATSPL - West Bengal Job ID: A3029541
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
Perundurai, Tamil Nadu, India
On-site
Job Description Position Title: Manufacturing Excellence Manager Function: Manufacturing Position Overview (Scope Of The Role & Outcomes) Lead and manage manufacturing excellence programs for the company. Interact with industry peers and implement programs within the organizations. Also, responsible for managing cost saving initiatives through one's knowledge and expertise. Internal Key Stakeholders: Plant Managers, Regional Manufacturing Teams, Central Excellence Team External Consultants, Clubs such as TPM Educational Qualification B.E./B.Tech (Mandatory) MBA (Desirable) Six sigma(Desirable) Experience 5 - 10 years Preference: Expertise in Lean Manufacturing / Six Sigma/ Change Management Purpose Of The Role And Responsibilities Support the plant to drive Manufacturing Excellence Initiative in order to become more cost competitive and effective and embedded the continuous improvement culture at Site. Leads the Manufacturing Excellence and continuous improvement efforts at Plant in alignment with Plant and Corporate Goals. Deployment of Corporate initiatives (Lean, TPM / TQM / Six Sigma or other excellence initiative) at site and periodic gap assessment Cost Reduction hopper generation, Prioritization and Monitoring at site level Leading Business critical project (delivery, quality, efficiency etc) as assigned at plant to support organisation needs. People development through Training & coaching to ensure smooth execution of OE initiatives Benchmarking Best Practices from other plant and deployment - Collaborate with other Plant to maximise benefit realisation Ensuring efficient use of Operational Excellence communication platforms, continuous improvement meetings, and external sources to build knowledge and cultural change within the site. Develops and Standardise Systems and Processes Takes initiative to generate new ideas within scope of responsibility Desired Skills Knowledge of OpEx methodologies (VSM, SMED, Single Piece Flow, 5S, TOC, Kanban, SWM, PFEP, Takt Time and Line Balancing, VM, Kaizen, OEE, MOST, Bottleneck Management etc) and personal history of applying them to deliver business benefits within an organisation Ability to analyse, summarise and solve complex issues related to Quality, Delivery and Efficiency Ability to run workshops with associates/teams (e.g. VSM, Process Mapping, data collection, etc.) Ability to influence stakeholders and communicate well at all levels Excellent interpersonal, written, verbal communication skills and organization skills Understanding of Quality Management Systems and key quality tools (PPAP, SPC, FMEA, MSA, LPA, control Plan, etc)
Posted 2 weeks ago
6.0 years
0 Lacs
Rewari, Haryana, India
On-site
Job Role (Work Location - Dharuhera) Handling the manpower. Setting & trouble shooting machines Rejection Analysis & Quality improvement. Bekido & Chokko improvement Responsibility of Safety, Quality & Productivity. 6.QCC & No of kaizen for improvement. Qualification Diploma with 2~6 year experience of working in Production Good managerial and analytical skills Open to relocate and work in dharuhera
Posted 2 weeks ago
3.0 - 5.0 years
2 - 5 Lacs
Jamnagar, Ahmedabad, Rajkot
Work from Office
Job Purpose Responsible for supervision of mining operations in shift to ensure targeted production with safety of men & machinery. Coordinate with contractors for deployment of their machinery in line with Safety compliances. Job Context & Major Challenges Job Context & Major Challenges: Quality Management: Ensure desired quality & quantity of clay despite challenge of balancing multiple critical parameters i.e. SIO2, Al2O3 & Fe2O3 by ensuring judicious blending with limestone & laterite. Hard strata : Pozzolana Clay deposit is having hard strata around 1 M thickness. Ensure deployment of rock breaker for mine development to get required Quality & Quantity of CLAY without over-shooting cost. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 System Management (Effective implementation of all IMS and other systems requirements through involvement for continuous improvement in plant working condition & quality standards) To implement improvement project to reduce repetitive problems/breakdown or losses. Timely submission of Kaizen, OPL, Good to fine, suggestion on system Developing and sustaining Model area in respective sections 100% active participation in respective KFA & GRT meetings and giving inputs related to bring new technology, innovation and improvements towards productivity. Conduct awareness programmes down the level team To know about IMS and other systems requirement and documents for Non-Conformity in section during internal and external audits or assessments. Implementation of critical spares & consumable SOP without any defilement Identify & arrange rectification of leakage points/unsafe points along with monitor & take corrective action for emission levels. KRA2 SHE (Safety, Health & Environment) along with Sustainability initiatives Ensuring 100% compliance of all safety standards and all applicable recommendations related to their concerned area. Educating team about I know my job , I know the hazards associated with my job and I applied control measures & I escalate to my senior among manpower deployed in sections/department manpower including peer, WB & CL manpower Timely conducting scheduled SO round and reporting of accidents, incidents and near misses on occurrences in the area of concern in system. To conduct daily Tool Box Talk as schedule and before start the job any critical job along with SWP Active participation in safety training, safety sub committees, standard champions meeting and any safety event Ensure good housekeeping, limited use of power, no leakage of water, oil, air etc and reporting concerned if any abnormalities for corrective action Adhering of all safety precautions on the site and off the site Replicating good practice for saving environment for long run sustainability and creating awareness among manpower to save guard natural resources. KRA3 Statutory Compliance Implementation of compliances as per guidance Preparation of Daily register as per statutory requirement. Maintaining competetant person record KRA4 Quality Management Execute quality plan as per Shift incharge instructions Ensure to feed material as per blend plan Implement corrective action on deviation w.r.t. quality & quantity KRA5 Production Supervision of mining activities Responsible for safe operation of contractual activities. Preparation of daily shift reports
Posted 2 weeks ago
5.0 - 7.0 years
2 - 6 Lacs
Jamnagar, Ahmedabad, Rajkot
Work from Office
Job Purpose To supervise mining operations and assist in staffing, to achieve of targeted production and desired quality as per plant requirement. Coordinate with contractors for deployment of their machinery to achieve production. Ensure safety of man & machinery and develop the mine as per mining plan. Job Context & Major Challenges Job Context & Major Challenges: Quality Management : Maintain critical parameters like SiO2, Al2O3 & Fe2O3 to plan judicious blending with limestone. Deployed machinery as per quality requirements Contractual Transportation : Despite aeging fleet, ensure roadworthiness and checking of contractors vehicles at the start of every shift before entering in mines as per Mines Safety standard checklist with 100% PPE Compliance. Long Lead Operation : Operation of transport fleet with long lead of 11+kms passing through NH & Village roads without affecting production & safety. Restriction of locals : Ensure retrctions of locals / cattles despite wide spread mining across 320 Ha. Area in total 11 mining pits and limitation/restriction in use of communication media by workmen. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 5.System Implementation Engagement in tool box talk meeting at every shift start & MCM Participation in Kaizen/Suggestion/OPL and motivating Staff/workmen for continual improvement. Preparation of DPR report, MIS, M2 and M4 Notification in SAP on shift basis. Responsible to update QCDIP & LCM KRA2 4.Statutory Compliance Ensure actions as per conditions of 1.HEMM permission 2.Safety Management Plan 3.EC Conditions Preparation & submission of all statutory returns without any deviations such as Monthly, Quarterly & Annual including contractor s returns. Coordinate & comply for IME / PME of all workmen KRA3 3.Safety Guide staff & ensure implementation of activities in line with Mines Safety Standards and procedure. Ensure safety of all men and machine in every shift by taking rounds (to identify & correct unsafe act / condition) at all working location in shift. Engagement in Department meetings / SAM / GRT meetings /site round at shop floor. Timely submission of SO, Near miss and compliance to safety training. Take timely action to ensure 100% PCM implementation. KRA4 2.Quality & Planning Execute quality plan in consultation with Geologist. Feed material as per blend plan with clay to meet plant requirements. Ensure placement of Surface miner and wheel Loader as per Quality planning. Implement corrective action on deviation w.r.t. quality, quantity and efficiency. KRA5 1.Production & Development Supervision of mining activities as per statute Excute plan by deploying sufficient men & machinery. Ensure Optimum utilization of all HEMM and transportation equipments to maintain efficiency. Ensure maintenance of Haul roads, In pit floor area for smooth operation. Responsible for supervising activities of Mine Foreman , mining mates, WB employees & contractor s workmen. Preparation of area for Surface Miner by deploying dozer
Posted 2 weeks ago
4.0 - 10.0 years
2 - 5 Lacs
Madurai, Tiruppur, Salem
Work from Office
Job Purpose To support SH Process (Pre Clinkerisation) for Planning, organising and coordinating departmental budget preparation of Production and SNS &RPM, implementation of ISO standard Ensure availability of critical equipment s by timely maintenance, procurement of shut down related materials Job Context & Major Challenges Job Context: UltraTech Cement Ltd. is the largest manufacturer of grey cement, Ready Mix Concrete (RMC) and white cement in India. The company has consolidated capacity of 116.75 Million Tons Per Annum (MTPA)* of grey cement. UltraTech Cement has 23 integrated plants, 1 clinkerisation plant, 26 grinding units and 7 bulk terminals Grasim Industries Limited (GIL) acquired Dharani Cements Ltd. (DCL), a 200 TPD capacity mini cement plant located in southern part of Tamil Nadu with vast mineral resources of lime stone deposits available nearby, in the year 1998 to strengthen it's position in lucrative Cement market of Tamilnadu & Kerala. Soon after acquisition , GIL started setting up of a Greenfield one million ton capacity cement plant as a separate division of GIL known as -Cement Division - South- which was commissioned in April 2000 with state of art technology & Robo (Auto) Lab, first of it's kind in India. DCL was merged with GIL in Nov 2000 to utilise mineral resources as well as manpower & other resources optimally for both the Plants & in line with consolidation taking place in Indian Cement Business. The new plant has advantage of lower power & fuel consumption & operations have stabilised in the least time. The Unit has to it's credit obtaining ISO 9001-2000 Certification in July 2001 & EMS 14001-1996 Certification in October 2001 i.e within one & half year of start of operations GIL(South) is a state of art plant with latest technology featuring an assemblaze of fuzzy logic, X-Ray analyser and CEM SCANNER operating with least a man power producing a range of premium brand of cement .The technical know- how and main equipments were obtained from Fuller, Losche & KHD. Job Holder is responsible for proper preparation of overall Departmental budget of Production, SNS & RPM, along with ensuring implementation of ISO standards requirement and time tinme to ensure availability of critical equipment s by timely maintenance, procurement of shut down related materials Job Challenges: 1. Operate & maintain process parameters as per Total Quality Integrated Management System for Kiln and coal mill as to ensure uninterrupted plant production 2.Carry out shutdown activies within budgeted SNS & RPM. 3. Material availability and consumption planning during shutdown. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 1) Operational Management: Operation and optimization of Kiln/raw mill/coal mill as to achieve the targeted production and Power. Production and SNS & RPM Bugdet planning. Process Studies to implement good practices Check out the critical requirements to ensure sustained run and work together with cross functional departments. Flash Production planning. Fuel consumption planning. Maintaining CCR counter record and checking of production report. Implementation and preparing of ISO docuements. Maintain manpower schedule in KRONOS. Putting production and SNS & RPM budget in TM1. Clinker and coal rate loss booking. Generate process Order of material Preparing PAT data. Cross Checking of Production and consumption of material. Automise and track kiln/rawmill/coalmill circuit to avoid idle running of equipment Calibration of lime stone/ china clay/ silica send, laterite and kiln feed feeders. KRA2 2) Plant availability: Avoid trippings ,Planning and execute Shutdown activity Kiln. Attend and analyse stoppages and rectify the same to improve equipment availability or reduce start stop. Ensuring critical tools and tackles timley maintenance and availability. Be ready for opportunity maintenance. Prepare work check list, ensure availability of critical tools and with coordination of service department make shutdown bar chart for smooth work environment. Prepare work check list, ensure availability of critical tools and with coordination of service department make shutdown bar chart for smooth work environment. Ensure full empty out of coal bin, kiln and cooler before stopping the plant for shutdown and ensure 100 % safe work condition like equipment cool down, removal of hot material and preheater kiln coatings before carry out any specific job. KRA3 2) Plant availability: Avoid trippings ,Planning and execute Shutdown activity Kiln. Ensuring kiln inlet and riser cleaning in all shifts as well as checking physical condition of cooler HRB. Maintaining daily record of fuel quality, raw mix quality and shell radiation temperatures if any abnormality found inform to SH/HOD as well as technical cell to take immediate control measures. Red Box filling, kiln inlet poking, tracking kiln shell temperature, monitoring raw mix and fuel quality parameters and managing shift manpower Daily Trends review and checklist execution Record day wise production and Power Consumption and prepare comparative data for study/analysis. KRA4 3) Process Maintenance Jobs Pyro Implementation of various process maintenance jobs in coordination with other maintenance department to improve equipment availability Material planning for shutdown Physical inspection of received material in store. Ensuring Sufficient manpower availability for shut down by conducting all gate pass process. Physical Inspection castable and refractory condition. Ensuring sufficient material shifting from store to site. All process equipment maintenance and calibiration. Raising PR for refractory, castable, general items, spare parts for brokk, UT pump, mixer machine, belt conveyor and brick lining machine. Supply Bill posting in SAP. VRM (Coal Mill) internal inspection, separator inspection, water flow check, any material accumulation, hot gas chamber, damper calibration, roller position calibration. Ensure false air point to be arrested during shut down If found any abnormality inform concer department for corrective actions. KRA5 4)Cost Control: Optimized run of Kiln and coal mill. Achieve targeted power consumption and throughput of kiln and coal mill. Refractory management Timely completion of kiln shut down activity. Reduction in Stores & spares cost. Ensure proper hous keeping by zero spillage points to reduce RPM. Monitoring of power consumption and specific heat consumption and take corrective action to reduce the same. KRA6 5)SHE (Safety, Health & Environment) along with Sustainability initiatives Ensuring 100% compliance of all safety standards and all applicable recommendations related to their concerned area. Educating team about I know my job , I know the hazards associated with my job and I applied control measures & I escalate to my senior among manpower deployed in sections/department manpower including peer, WB & CL manpower Timely conducting scheduled SO round and reporting of accidents, incidents and near misses on occurrences in the area of concern in system. To conduct daily Tool Box Talk as schedule and before start the job any critical job along with SWP Active participation in safety training, safety sub committees, standard champions meeting and any safety event Ensure good housekeeping, limited use of power, no leakage of water, oil, air etc and reporting concerned if any abnormalities for corrective action Adhering of all safety precautions on the site and off the site Replicating good practice for saving environment for long run sustainability and creating awareness among manpower to save guard natural resources. KRA7 6)System Management (Effective implementation of all IMS and other systems requirements through involvement for continuous improvement in plant working condition & quality standards) To implement improvement project to reduce repetitive problems/breakdown or losses. Timely submission of Kaizen, OPL, Good to fine, suggestion on system Developing and sustaining Model area in respective sections 100% active participation in respective KFA & GRT meetings and giving inputs related to bring new technology, innovation and improvements towards productivity. Conduct awareness programmes down the level team To know about IMS and other systems requirement and documents for Non-Conformity in section during internal and external audits or assessments. Implementation of critical spares & consumable SOP without any defilement Identify & arrange rectification of leakage points/unsafe points along with monitor & take corrective action for emission levels.
Posted 2 weeks ago
3.0 - 5.0 years
2 - 5 Lacs
Ludhiana
Work from Office
Understanding of all interlocks and logic mention in P& ID. Coordination with Vendor and Plant Team to prepare control philosophy. Checking of all interlocks and logic in DCS and MES. Ensuring proper communication in DCS, MES and SAP. Taking first batch with complete automation (DCS and MES). Identify Improvements opportunities in the day-to-day operations and support to implement the same. Perform basic trouble shooting in MES and able to resolve issue. Support officers / other team member in basic problem solving for the situational problems faced on the shop floor Proposing SFIs (Suggestion for Improvement) wherever modification brings improvement to the process. Continuous updating of Control philosophy with all changes. Comfortable with MS-Office tools, especially for report generation. Prior experience of process automation. Sharing various MES reports to respective stake holders to ensure proper and timely communication. Driving improvement through Kaizen and LCR. Helping team for Interaction with counterpart at other plant location for parallel implementation of best practices initiated by them and vice-versa. Coordinating with engineering to expedite implementation of suggestion. Assist in finding the root cause of any quality deviation or NCIP Participate in improvement projects and RCA activities
Posted 2 weeks ago
10.0 - 20.0 years
13 - 17 Lacs
Harihar
Work from Office
Business Overview : Grasim is India's pioneer in VSF a man-made, bio-degradable fibre that is fast emerging as a sustainable alternative to cotton. A versatile fibre, VSF is used in apparel, home textiles, dress materials, knit wears and non-woven applications. Our Birla Cellulose range of fibres can be used in their original form, or can be blended with all natural and synthetic fibres for enhanced comfort and feel. Starting production in 1954 at our Nagda facility, the business has grown steadily over seven decades. The Cellulosic Fibres Business derives its competitive edge from its integrated business model, with captive raw materials - dissolving grade wood pulp, caustic soda, carbon-disulphide, power generation and steam. VSF Capacity stands expanded to 824KTPA post brownfield expansion at Vilayat and debottlenecking at three sites. Key Responsibilities: Quality : Ensure production of consistent quality of fibre in line with translation of customer s expectation to achieve total customesatisfaction Cost Reduction : Ensure optimum utilization of steam,power, packing materials, manpower & other inputs to minimize expenditure & reduce cost of production. New Development : To evaluate the ideas / suggestions came from various feedback like Kaizen improvement in other units / meetings & plan for implementation Safety & Environment: To analyze past accidents / near miss cases & plan for implementation of Corrective actions Productivity Improvement: Ensure optimum utilization of resources to maximize asset productivity, minimize input costs and maximizethrough put. Requirements : 20 years and more in Continous Process Industry/ Chemical Industry Reporting to : Unit Head Reported by: DH,SH,FLO Unit Brief : The Harihar unit was the first manufacturing plant in India to use indigenous wood resources with in-house technology. It manufactures VSF and rayon grade pulp, the raw material for VSF. To make the process more sustainable, the unit produces rayon pulp with an innovative oxygen bleaching process that reduces the use of chlorine.
Posted 2 weeks ago
0.0 - 1.0 years
3 - 6 Lacs
Mumbai
Work from Office
To collect, analyze, compile data and present MIS to leadership team. Monthly closure of books of accounts and preparation of quarterly and yearly financial statements at unit level. To plan, prepare and monitor product wise MIS & grade wise costing to ensure adequate controls and timely taking informed decision by the management and also coordinating with internal and external auditors to ensure timely statutory compliances of Cost Audit, Statistics Audit Key Result Areas: 1. Reports and Audits: Assist in preparation of various reports and facilitate all internal and external audits. 2. Taxation: Assist for smooth functioning of the section by supporting in all Taxation matters and timely compliance thereof 3. MIS: Plan, prepare and monitor various MIS reports for effective & timely decision making by the management 4.Budget exercise for next year & two-year rolling plan and monitoring actual expenses as compared to budget. Review of financial impact of improvement/KAIZEN 5. System Management (Safety and Sustainability): Adhere to Safety & statutory environmental requirements Strictly adhere to safety
Posted 2 weeks ago
5.0 - 7.0 years
2 - 6 Lacs
Vadodara
Work from Office
eliver P&B targets, fulfil customer requirements by ensuring efficiency in processes and equipment reliability with safety and statutory compliances. Drive flawless daily work management and culture of continuous improvement by implementing standards of excellence in the field of operation and Maintenance. The key element of the role is to achieve Daily Performance Indicators (DPIs) and define work priorities, execute plans on a day-to-day basis pertaining to SCQPDM and achieve P&B targets. Execution of PM Plan and its implementation as per AET guidelines to attain higher availability and sound health of equipment. Participate in FI / PI / JDI projects and Kaizens to improve safety, productivity, equipment reliability, process capability and quality
Posted 2 weeks ago
7.0 - 12.0 years
12 - 15 Lacs
Pune
Work from Office
Please share your CV on sv7@svmanagement.com Details of the Job : Defining the process flow for new products, Engineering design evaluation. Layout preparation in 2D & 3D. Design & establishment of process for new products / models implementation as per vehicle assembly Fixture design, Assembly line balancing, Time study using MOST Preparation of new layout or modification in existing for improving overall productivity of the TCF Create assembly operations/process sheets/SOP for vehicle assembly New product integration in existing assembly line Technical Requirements : Good hands on exposure to vehicle assembly process (TCF) & problem resolution Should have good communication skills & should be from automotive background Good hands on Catia, AutoCAD, MS Office software
Posted 2 weeks ago
10.0 - 15.0 years
10 - 15 Lacs
Mumbai
Work from Office
This role is to be located in Hach Malaysia (Kuala Lumpur) office with up to 50% travel, mostly within Asia Pacific. Imagine yourself Using your passion to drive adoption, followership and VES culture Being a Change-Maker - shaping the commercial strategies through optimizing processes and driving continuous improvement Being a thought partner, empowering teams to accelerate breakthrough ideas. At Hach ( www.hach.com ), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better faster, simpler, greener and more informative. . Alteast 10+ years of work experience Proven ability to implement process improvements & drive measurable business growth Sales or Business Development experience or Commercial Excellence experience Strong knowledge of CRM (e.g. SFDC) and Marketing Automation (e.g. Marketo) platforms. Passion to influence cross-functional global teams and helping teams win together. Experience with Kaizen leadership, problem-solving processes (PSP), and daily management systems (VMDM) Hach is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we re Safeguarding the World s Most Vital Resources and building rewarding careers along the way. Motivated by the highest possible stakes of climate change and global health, we re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. If you ve ever wondered what s within you, there s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Posted 2 weeks ago
6.0 - 10.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Job Description - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication
Posted 2 weeks ago
6.0 - 10.0 years
2 - 5 Lacs
Mumbai
Work from Office
> Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Prod Quality &Complaint Mgt.(Med Device).
Posted 2 weeks ago
3.0 - 8.0 years
40 - 50 Lacs
Bengaluru
Work from Office
We are seeking a Quality Manager for our Amazon Logistics (AMZL) Last Mile Delivery Experience Team. The successful candidate has last mile logistics experience, an interest in and ability to work and think analytically, and manage all the aspects of multi-disciplinary projects and programs. Become an subject matter expert for AMZL and customer service processes and systems Conduct root cause analysis, define corrective actions and ensure they are completed. Dive deep on executive escalations. Develop a thorough understanding of customer needs and pain points related to our deliveries, both existing and potential. Produce white papers and present to senior management Build strong relationships with stakeholders to understand and evaluate business priorities, define shared opportunities and requirements, and establish information sharing mechanisms. Work alongside stakeholders to define and execute innovative solutions for customers while influencing with and without authority. Deliver end-to-end continuous improvement programs, projects and initiatives. Develop and produce metrics and reports leading to performance improvement. Lead Kaizens or auditing activities in delivery stations to ensure process implementation. About the team Amazon Logistics, or AMZL, handles Last Mile delivery duties in partnership with multiple stakeholders LM Ops, NOC, CPU, LMAQ etc. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers delivery experience as smooth as possible and roll out global delivery solutions. 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience A degree in the technical field of Supply Chain, Operations, Engineering, or Mathematics. Relevant experience with last mile and/or customer service processes and technologies. Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership. Experience in completing a high volume of tasks and projects with little to no guidance and tight deadlines. Relevant experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
Posted 2 weeks ago
12.0 - 17.0 years
10 - 14 Lacs
Sriperumbudur
Work from Office
Senior Engineer - Quality Job Details | Newell Brands Job Applicant Information Related to our New Career Site As of July 24th, we have transitioned to a new Careers Site. If your last application was submitted prior to July 24th, you will need to create a new account to apply for jobs. We understand this may be an inconvenience and truly appreciate you taking the time to submit your application and consider Newell Brands for your next career! Accept Close Search by Keyword, Job Title or Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Sriperumbudur Taluk, Tamil Nadu, IN Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco , Coleman , Oster , Rubbermaid and Sharpie , and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership. Reynolds is a subsidiary of Newell Brands, one of the most transformative consumer product companies in the world. For over 100 years, the company has grown through brands they are privileged to bring to consumers worldwide. With products in nearly 200 countries, over 100+ brands and 31,000+ happy employees worldwide, Newell is committed to enhancing the lives of customers with innovative products that create moments of joy. Named after Milton Reynolds (1892-1976), entrepreneur and manufacturer of the first ball point pen, the first Reynolds pen debuted in New York at the 32nd Street store on the morning of October 29, 1945. The day the pen went on sale, an estimated 5,000 shoppers stormed the shop, and approximately 50 NYPD officers had to be dispatched for crowd control. Beginning with the debut in 1945 of its iconic 045 writing pen, Reynolds has continued to provide high-quality writing instruments to consumers globally. Today, Reynolds is one of the most well-known brands in the Indian market with fabulous top-of-mind awareness and carries various much-in-demand products that include Trimax, Racer Gel, Jetter Classic, Brite and Champ. Reynolds Pens are now the favorite pens among millions in India and around the world. Newell Brands is focused on delighting consumers by lighting up everyday moments. Our portfolio includes iconic brands such as Rubbermaid, Sharpie, Coleman, Yankee Candle, Paper Mate, Parker, NUK, Spontex, Campingaz, Breville and more. Many of our brands were created in Europe and have a long and much-loved heritage in the region, including Spontex, Waterman, DYMO, NUK and Campingaz, all developed and manufactured in Europe. Newell Brands in EMEA and Emerging Asian Markets comprise our operations in Europe, Middle East and Africa, Southeast Asia, India and China. Our go-to-market approach leverages the scale of our company and the power of our brands in the commercial clusters of the U.K. & Ireland, Italy & Iberia, Germany, Austria & Switzerland, France & Benelux and Nordics & Emerging Markets. Were proud to work with retailers and distribution partners to delight our consumers. At Newell Brands, our iconic brands and talented employees are our key differentiators. While each of our ~7,000 employees across the region is unique, were united by our shared values of integrity, teamwork, passion for winning, ownership and leadership. As we progress on our transformation journey as One Newell, these values are at the center of all we do. They guide us in fulfilling our aspiration to delight consumers by lighting up everyday moments. Role & Responsibilities: The position Quality Senior Engineer should perform the Quality Plan, hands on part inspection, Quality control and Quality Assurance role for various product line, able to perform the shift supervisor role. The Quality Assurance Engineer will have to ensure the product or service provides a high level of quality that meets the customer satisfaction. Quality Senior Engineer should have knowledge of quality system and problem-solving technique Effective monitoring of the supplier, In-house production. Effective monitoring of Customer / Consumer and drive for the zero complaints. Effective briefing of the quality concern to CFT their consequences Driving the production team technically regarding the Process and Product quality concerns Knowledge of various problem-solving tools. Knowledge of Analytical tools to investigate, collate and evaluate information. Experience on Kaizen, PDCA, FMEA. Experience on 5 Why Technique, RCA Cp & Cpk , SPC ,DOE . Effective Planning management with the available resources aligned with the delivery schedule with the right quality. Responsible for the maintenance of all procedures, templates, and communications with suppliers, in line with agreed policies. Confident in making decisions on containment and actions and capable of implementing change to reduce risk of reoccurrence on site. Drive for improving efficiencies and effectiveness of processes, decreasing the risk of errors, reducing scrap and reworks and increasing tonnage. Effective communication skills to drive meetings with CFT. Ability to mentor juniors, collaborating with cross functional team conducting audit ensuring adherence to industry standards. Knowledge and hands-on problem-solving quality tools in manufacturing industry. Hands on SPC implementation Knowledge of six sigma methodology Ability of developing the inspection gauges Knowledge and experience of ISO audit Knowledge and experience of conducting PPAP Experience Handling of Supplier and Customer complaint Capable of developing the Quality plan at various Q- Gate. Capable of driving the Internal CAPA for day- to -day production with CFT Experience of driving Product and Process Audit on site Need to work under manager supervision. Capable of taking individual decision on day to day production against the quality concerns. Span of Control/Key Relationships Capable of coordinating with cross function team like production/Supplier/Supply chain for day-to-day activity. Leading root cause analysis for quality issues, implementing corrective and preventive actions (CAPA), and monitoring their effectiveness High - Monitoring of the suppliers performance. Lead in supplier improvement with effective CAPA and sustainability of it. High Monitoring of the manufacturing site performance. Lead in product Quality / Process improvement. High Developing and implementation of product/Process audit on site Communication/Interpersonal Skills Position should possess a high level of interpersonal abilities and mentoring of team members. Effective communication Skill with CFT like production/Supply Chain/Engineering team Degree /Diploma in Mechanical/Automobile/Plastic engineering Degree/Diploma in Plastic Engineering # of Years - Min. 12 yrs. In case of B.E or Min 15 yrs in case of Diploma In Quality function specifically in manufacturing industry Writing Instrument Industry / Molding Industry/Consumer product industry Other Qualifications / Soft Skills / Requirements Experience in manufacturing plant. Preferably from Molding Industry / Automobile industry Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.
Posted 2 weeks ago
1.0 - 4.0 years
3 - 7 Lacs
Chennai
Work from Office
Role Objective:To bill out medical accounts with accuracy within defined timelines and reduce rejections for payers.Essential Duties and ResponsibilitiesProcess Accounts accurately basis US medical billing within defined TAT Able to process payer rejection with accuracy within defined TAT. 24*7 Environment, Open for night shifts Good analytical skills and proficiency with MS Word, Excel, and PowerPointQualificationsGraduate in any discipline from a recognized educational institute. Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal)Skill SetCandidate should have good healthcare knowledge. Candidate should have knowledge of Medicare and Medicaid. Ability to interact positively with team members, peer group and seniors.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Data Analysis & Insights:Collect, analyze, and interpret operational data to identify trends, inefficiencies, and improvement opportunities across business units Develop dashboards and reports to track KPIs, SLAs, and operational performance metrics Process Improvement Support:Assist in mapping, documenting, and analyzing existing processes to identify bottlenecks and recommend optimizations Support Lean, Six Sigma, or similar initiatives by conducting root cause analysis and impact assessments Project & Initiative Tracking:Track progress and outcomes of OpEx projects, ensuring milestones and deadlines are met Coordinate with cross-functional teams to support execution of transformation, cost optimization, and process standardization initiatives Operational Governance:Maintain standard operating procedures (SOPs), RACI matrices, and policy compliance trackers Support operational audits, internal reviews, and implementation of corrective actions Tools & Automation:Leverage tools like Excel, Power BI, Tableau, or process mining tools (e g , Celonis) to improve visibility and automation of operations Collaborate with IT teams to propose automation and digital solutions to reduce manual efforts Stakeholder Engagement:Work closely with business, delivery, HR, finance, and sales teams to gather inputs and drive alignment on operational metrics and improvement plans Support internal communications and presentations related to operational excellence outcomes Skills Required:Technical & Analytical:Strong proficiency in Excel, PowerPoint, and data visualization tools (e g , Power BI, Tableau) Ability to work with large datasets; knowledge of SQL or Python is a plus Understanding of process improvement methodologies (Lean, Six Sigma, Kaizen, etc ) Operational Knowledge:Familiarity with business operations in a services or consulting environment Exposure to project management, operations governance, or compliance frameworks Soft Skills:Strong problem-solving and critical thinking abilities Excellent communication and stakeholder management skills Detail-oriented with an ability to manage multiple priorities simultaneously Educational & Experience:Bachelors degree in Business, Engineering, Operations, or related field 13 years of experience in operations, analytics, or consulting roles (internships may count if relevant)
Posted 2 weeks ago
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