Junior Business Analyst

Job Description

Business Analyst - Markup Designs- Noida Job Description The Business Analyst manages pre and post-client onboarding, ensuring smooth IT service implementation. The role involves collaborating with Sales, Project Management, and internal teams to align client needs, set expectations, and deliver successful solutions. Key Responsibilities: Pre-Onboarding: · Requirements Gathering: Collaborate with clients to capture business and technical requirements. · Scope Definition: Work closely with Sales and Project Management teams to define project scope, timelines, and solutions. · Documentation: Prepare onboarding documents, ensuring alignment with client needs and expectations. · Solution Design: Partner with technical teams to design IT solutions tailored to the client’s requirements. Post-Onboarding: · Implementation Support: Coordinate with Project Management and internal teams for smooth project execution and delivery. · Testing & Feedback: Facilitate UAT with clients, gather feedback, and ensure solutions meet requirements. · Post-Go-Live Support: Support the transition to live services, addressing client issues and ensuring successful adoption. · Client Relationship: Maintain ongoing communication with clients for post-launch support and upsell opportunities. Skills & Qualifications: · Education: Bachelor’s in Business, IT, or related field. · Experience: 1.5+ years in business analysis or client-facing roles in IT services. · Skills: Strong communication, collaboration, problem-solving, and project management. · Tools: Proficient in Jira, Asana, Microsoft Office. - Markup Benefits & Culture: PF+ Medical 5 Days Working Shift Timing – 2p.m.- 11p.m. Flexi in the working atmosphere Employee Engagement Activities 200 (approx.) headcount of Markup in Noida Work without boundaries Strategic learning and growth And lot more Job Type: Full-time Location: Noida Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday UK shift Education: Bachelor's (Preferred) Experience: Presales, Post sales: 1 year (Preferred) FRD,BRD,FSD,PSD: 1 year (Preferred) Business analysis, Wireframing: 1 year (Preferred) Work Location: In person