679 Issue Resolution Jobs - Page 5

We are seeking a skilled and customer-oriented Technical Account Manager to join our team. This role primarily focuses on providing 7080% technical support while also contributing to 2030% development-related tasks. The ideal candidate will serve as a key liaison between clients and internal teams, ensuring smooth project delivery, prompt issue resolution, and high levels of client satisfaction through both proactive support and hands-on technical contributions.u200b Key Responsibilities Serve as the primary point of contact for technical issues and escalations from clients. Understand client requirements and work closely with internal teams to ensure timely and high-quality deliverables. Provide technical guidance and support to clients, ensuring the effective use of our products and services. Monitor performance metrics and proactively address any client concerns. Lead root cause analysis and troubleshooting efforts for client-reported issues. Collaborate with engineering, support, and product teams to prioritize and resolve customer issues. Assist in onboarding and training clients on solutions and platforms. Maintain strong relationships with clients, ensuring satisfaction and retention. Required Skills Proficiency in HTML, CSS, and JavaScript Strong knowledge of MySQL and relational database management Experience with cloud platforms like GCP, AWS, or Azure Hands-on experience with Kubernetes and Docker Excellent communication and stakeholder management skills Strong problem-solving and troubleshooting abilities Preferred Skills Experience in a client-facing or customer success role Knowledge of DevOps practices and automation tools Ability to manage multiple accounts and prioritize tasks effectively

We have created ECMS# 529837 for SAP MM - Location Hyderabad / Pune. Please find the below additional details. Please request vendor to scrutiny the candidate based on Skill set and wiling to work in below timing. From 1 st July to 15 Aug working timings 2:30 AM IST to 11:30 AM IST ( support during Australia time zone) 15 th Aug to 30 th Sep - working timings 6:30 Am IST to 3:30 PM IST ( India 1 st shift) Number of Openings* 1 ECMS Request no in sourcing stage * 529837 Duration of contract* 3 months Total Yrs. of Experience* 8+ yrs Relevant Yrs. of experience* 8+ yrs Detailed JD *(Roles and Responsibilities) Lead the team of 4 team members, coordinate with the team members from other module and client. Relevant Experience with SAP ECC Provided L1/L2/L3 support for SAP MM module, including issue resolution, root cause analysis, and performance tuning. Good understanding of IDocs, EDI, and batch job monitoring Ability to work independently and manage multiple priorities Handle incidents, service requests, and change requests related to MM processes. Monitor and resolve issues related MM cycle . Mandatory skills* SAP MM and WM Desired skills* SAP MM and WM Domain* SAP Approx. vendor billing rate excluding service tax* (Currency should be in relevance to the candidate work location) 9500/day INR Delivery Anchor for screening, interviews and feedback* Manish_Rajpopat@Infosys.com Precise Work Location* (E.g. Bangalore Infosys SEZ or STP) Pune, Hyderabad BGCheck ( Before OR After onboarding) Any client prerequisite BGV Agency* Post onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) * Strictly during below shift timings - From 1 st July to 15 Aug working timings 2:30 AM IST to 11:30 AM IST ( support during Australia time zone) 15 th Aug to 30 th Sep - working timings 6:30 Am IST to 3:30 PM IST ( India 1 st shift) Is there a requirement of subcons to work from office or let us know if this WFH. If yes, please mention the number of days to work in a week Infosys location. Can be checked for Hybrid.

Number of Openings* 1 ECMS Request no in sourcing stage * 529777 Duration of contract* 3 months Total Yrs. of Experience* 8+ yrs Relevant Yrs. of experience* 8+ yrs Detailed JD *(Roles and Responsibilities) Lead the team of 4-5 team members, coordinate with the team members and client. Relevant Experience with SAP ECC FICO, A/P Standard costing, A/R & COPA processes. Provide L1/L2/L3 support for SAP FICO module, including issue resolution, root cause analysis, and performance tuning. Good understanding of IDocs, EDI, and batch job monitoring Ability to work independently and manage multiple priorities Handle incidents, service requests, and change requests related to FICO processes. Monitor and resolve issues in FICO cycle. Mandatory skills* SAP FICO Desired skills* SAP FICO, COPA Domain* SAP Approx. vendor billing rate excluding service tax* (Currency should be in relevance to the candidate work location) 9500/day INR Delivery Anchor for screening, interviews and feedback* Manish_Rajpopat@Infosys.com Precise Work Location* (E.g. Bangalore Infosys SEZ or STP) Pune, Hyderabad BGCheck ( Before OR After onboarding) Any client prerequisite BGV Agency* Post onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) * Strictly during below shift timings - From 1 st July to 15 Aug working timings 2:30 AM IST to 11:30 AM IST ( support during Australia time zone) 15 th Aug to 30 th Sep - working timings 6:30 Am IST to 3:30 PM IST ( India 1 st shift) Is there a requirement of subcons to work from office or let us know if this WFH. If yes, please mention the number of days to work in a week Infosys location. Can be checked for Hybrid.

Company: Mercer Description: Under close supervision, provides basic, on-call rotational production support, resolves routine issues and adheres to change controls. Applies functional knowledge to assist with routine production issue resolution and escalates more routine issues. Under direct supervision, provides support to help ensure application availability, reliability and stability; assists with the documentation of root cause analysis of some in-scope, routine incidents. Under close supervision, provides engineering support and technical evaluation of application software and middleware, as well as provision of support and technical evaluation of software components. Performs routine, assigned activities to help improve service efficiency and effectiveness and application performance. Conducts basic analyses/research to support cross-OpCo technical design and engineering projects, as directed by manager/supervisor.

Embark on a transformative journey as an Analyst - KYC/AML at Barclays, where youll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key critical skills required for this role include: Perform Customer due diligence, screening and KYC checks as per compliance guidelines. Review and validate customer documents for completeness and accuracy. Conduct screening against watchlists (e.g., sanctions, PEPs, adverse media). Maintain proper documentation of KYC verification and screening results. Escalate suspicious or incomplete profiles as per escalation procedures. Prior experience in KYC screening, compliance, or a similar domain. Ability to manage multiple tasks and meet deadlines. Understanding of banking operations and regulatory frameworks. Minimum Qualification - bachelor s degree You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills. This role is based out of Noida. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

Step into a role of Senior Analyst, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you ll need some previous experience in: SME needs to have prior experience of reconciliation or understanding of reconciliation. Need to have knowledge on excel, Outlook. Should be team player and flexible on work / learnings Proven record of follow-up/ escalations done proactive basis Proven record on projects handled if any You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Chennai. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs.

We are looking forward to hire Project Management Professionals in the following areas : : Job Summary: We are seeking a skilled and motivated Project Manager to lead and oversee strategic projects across their full lifecycle. The ideal candidate will have a strong background in Project/Program Management , Agile methodologies , and experience in creating and managing project roadmaps , scopes , plans , and charters . The Project Manager will be responsible for ensuring timely delivery, effective stakeholder communication, and proactive risk management to meet project goals and business outcomes. Key Responsibilities: Lead end-to-end project execution including initiation, planning, execution, monitoring, and closure phases. Develop comprehensive project plans , roadmaps , and project charters , clearly defining goals, scope, timelines, and deliverables. Work closely with cross-functional teams to gather requirements, assign responsibilities, and monitor progress. Apply Agile frameworks (Scrum, Kanban, etc.) to drive project delivery and continuous improvement. Facilitate sprint planning, daily stand-ups, retrospectives, and sprint reviews as needed. Identify, assess, and mitigate project risks , ensuring effective issue resolution and minimizing project impact. Maintain clear communication with stakeholders, providing regular updates on project status, changes, and risks. Ensure projects are delivered on-time, within scope, and within budget. Foster a culture of accountability, collaboration, and high performance across teams. Required Qualifications: Bachelor s degree in Business, Computer Science, Engineering, or a related field. 10+ years of experience in Project and/or Program Management roles. Strong understanding and practical experience with Agile methodologies . Proven ability to develop and manage detailed project plans, charters, and roadmaps . Solid understanding of risk management principles and issue resolution techniques. Excellent communication, leadership, and interpersonal skills. Proficiency in project management tools (e.g., Jira, MS Project, Trello, Asana). Preferred Qualifications: PMP, PMI-ACP, or Scrum Master certification. Experience managing cross-functional or technical projects. Familiarity with budgeting, forecasting, and resource planning Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

With support from Senior Project Manager, ensure all project work is completed to the sponsors satisfaction, on time and within budget and in accordance with policies and procedures. Essential Functions Under supervision, plan, initiate, execute, control, and deliver projects in accordance with the Scope of Work agreed with the customer. Lead the Connected Devices cross-functional teams to ensure successful delivery of assigned projects. Ensure that consistent and appropriate project specific guidelines are documented and circulated to all project team members and that the team is we'll-trained on these guidelines. Track project progress, identify and evaluate project risks and take advice from superiors on corrective action as appropriate. Prepare and present project information at internal and external meetings. With guidance, manage the project financials accurately and appropriately ensuring project goals are achieved according to customer s expectations and within the scope of the project. Ensure revenue recognition and forecasts are calculated accurately and change orders executed where appropriate. Conduct an End of Project review meeting to ensure that all project activities have been completed in full. Keep Connected Devices leadership fully informed of any project issues that may impact quality, budget, and timeliness of project delivery to the customer s satisfaction. Request support and advice for timely issue resolution as required. Provide input to line managers on their project team members performance relative to project tasks to aid career development. Qualifications Bachelors Degree Life science or health care related discipline Pref Three years industry experience Pref Or Equivalent combination of education, training and experience Pref Good leadership skills Good ability to prioritize, schedule and organize Good interpersonal and communication skills Good problem solving skills Excellent customer service skills Good Microsoft Office skills Ability to establish and maintain effective working relationships with coworkers, managers and clients

The role is responsible for working with process engineers in crafting, developing, and manufacturing prototype and mass production capable equipment to develop and validate new process architectures and tackle sophisticated product design challenges The candidate will work internally with our process teams and with outside equipment manufacturers to build fully automated novel equipment from the concept/architecture stage through mass production (MP), with a focus on back-end display module integration We are looking for an individual in this role that will serve as a focal point of equipment design innovation, enabling scalable processes and achieving novel product designs, with outstanding Apple product qualities Develop new equipment architectures to enable novel process solutions across various Apple products Drive EQ innovations from concept to MP through concurrent efforts of internal EQ design & testing and synchronized engagement with external EQ suppliers Perform EQ DFMEA standard methodologies and lead DFM reviews with vendors to develop reliable, high performance and lost cost manufacturing process equipment Conduct detailed data collection and EQ capability analysis through modeling or empirical testing for EQ architecture down selection Lead root cause & failure analysis and improvement path identification for issues related to new EQ technologies Provide early and ongoing manufacturing leadership to ensure new process is scalable for mass production Multi functional interaction with Product Design, Display Engineering, Display Operations, and international vendors Drive EQ, component or integration vendors on technology development and implementation, failure or issue resolution, and cost effective scale up for mass production Keep tabs on relevant industrial equipment and process manufacturing technology trends; evaluate and assess new EQ suppliers - Consistent domestic travel required (~30%) 5+ years of professional experience working on automation and robotics applications for mass production applications Expertise with one or more brands (ABB, KUKA, Fanuc etc) six-axis industrial robots, their textual programming languages (RAPID, KRL, Karel etc), and their offline programming (OLP) packages (RobotStudio KUKA.Sim, Roboguide etc), or equivalents. Extensive experience using CAD to review and design mechanical components and assemblies, and create proper engineering part drawings using GD&T practices. Expertise with PLCs (Mitsubishi, Panasonic, Beckhoff, Siemens, Allen-Bradley, etc) and various PLC programming languages including Ladder Diagram, Structured Text and Function Block Diagram. Experience working overseas with international supply chains and contract manufacturers. Preferred Qualifications Key experience in below areas: Robot selection & programming Feeding systems/ singulation systems Part loading/ unloading Robot simulations / Digital twins Safety guarding/ safety integration Consumable management HMI programming/ HMI experience

As a Principal Project Management Specialist, you will be a key member of the Medtronic Quality Engineering team responsible for maintaining the highest standards of product reliability and patient we'll-being across the Cranial and Spinal Technologies (CST) Operating Unit. CST provides a comprehensive portfolio of proven powerful technologies setting the highest standards of integrity and reliability in Cranial and Spinal care. Responsibilities may include the following and other duties may be assigned Responsible for planning, initiating, monitoring, tracking and/or prioritizing MEIC Quality engineering teams programs and facilitating successful, on-time and within budget execution. Sets clear direction and operating mechanisms for ensuring effective monitoring and reporting of performance and safety of commercialized products, ensuring ongoing compliance with regulatory standards. Support day to day activities for multiple work-stream teams through managing project plans, resourcing, status reporting, resolving issues, identifying project risks and accountability for deliverables across multiple entities. Establishes and monitors meaningful metrics for success. Responsible for project performance, risk management, administration, financial management, budgeting, capital planning, forecasting and issue resolution. Manage communication strategies with MEIC and applicable CST entity stakeholder(s) for appropriate mapping of training needs, knowledge transfers and prioritization of work for sustainable long term growth. Support continuous improvement efforts and drive associated change implementation strategies for the product or process being supported. Required Knowledge and Experience Familiarity with FDA Quality System Regulations, EU MDR, ISO 13485, ISO 14971, IEC 60601, and other relevant standards for ensuring compliance to regulatory requirements. Ability to collaborate across the matrix - update crossfunctional (and leadership) teams on project status or issues to the organization and providing training on relevant procedures and policies. Participating in audits (where applicable) and demonstrating the ability to effectively contribute as a team player in various roles, including contributor, subject matter expert, leader, and facilitator. Previous experience working in a cross-functional team environment. Develop templates and lead trainings based on quality system regulations, applicable standards and guidance. Working knowledge and experience with ISO 9001, ISO 13485, ISO 14971, 21 CFR part 820, 21 CFR part 11, EUMDR and product specific industry standards. Good verbal and written communication skills Ability to influence others across the organization and/ or locations Hands-on experience with Quality Management Systems (Post market surveillance and reporting, complaint analysis, product acceptance and Design/ Change Control) Strong written, verbal and project management skills

Sourcing - Logistics Specialists are responsible for ensuring the availability of all necessary documentation for customs clearance of imported goods. Their duties include initiating duty requests, coordinating logistics for the delivery of goods to the site post-clearance, and submitting required documents to the AP team for payment processing. They also ensure the timely availability of POs for logistics service providers, validate service invoices, and perform GR confirmations. As a Sourcing - Logistics Specialist, you will be responsible for: Owns the end-to-end invoice payment process, including issue resolution with suppliers. This also involves overseeing Business Process Outsourcing (BPO) partners responsible for managing the Accounts Payable (A/P) function. Identifies and highlights inefficiencies in current methods, procedures, and processes, and proactively suggests improvements. Manages communication with internal stakeholders, including direct colleagues and business units, to support data collection and analysis activities. Contributes as an active team member on projects, typically with goals spanning 1-3 months. Outcomes are generally visible immediately or within 1-2 months. To be successful in this role, you will: Have a bachelors degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Sourcing). Have good oral and written communication skills. Have good interpersonal and leadership skills. Be able to work independently. Demonstrate effective problem identification and solution skills Work in a way that works for you we'recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone, too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work during the day to help you fit everything in and work when you are the most productive Join us, and you can expect: Contemporary work-life balance policies and we'llbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits

As a Technical Account Manager, you will serve as a strategic and technical advisor for high-value customers subscribed to Freshworks Premium Support Services. This role requires a unique blend of deep technical knowledge, customer-centric thinking, and cross-functional collaboration to drive long-term customer success. You will act as the single point of contact for strategic customer accounts driving faster issue resolution, conducting proactive technical reviews, identifying product adoption opportunities, and delivering long-term value to our enterprise customers. Key Responsibilities Own the end-to-end resolution of customer issues, ensuring adherence to strict SLAs and premium service expectations. Serve as a trusted advisor and advocate for customers, offering guidance on best practices, configuration, integrations, and use cases. Conduct regular technical business reviews to assess support performance and product value realization. Lead strategic initiatives and implementation projects aimed at maximizing ROI and product adoption. Work closely with Product, Engineering, and Customer Success teams to relay customer feedback, influence roadmap decisions, and deliver holistic solutions. Monitor account health metrics and proactively flag risks with mitigation strategies. Collaborate across time zones and shifts to support global customers effectively. Must-haves: 4+ years of experience in customer-facing technical support, technical account management, or a similar role. Excellent written and verbal communication skills with a clear and structured approach to problem-solving. Strong customer-first attitude with proven success in managing large enterprise accounts. Ability to comprehend complex technical ecosystems (APIs, integrations, cloud platforms). Exposure to ITIL best practices and familiarity with service management principles. Foundational networking knowledge (DNS, TCP/IP, VPN, firewalls, etc.). Ability to work flexible shifts and support customers across global time zones. Preferred: Experience in SaaS or enterprise software environments. Familiarity with Freshworks product suite or similar tools (e.g., Zendesk, Salesforce, ServiceNow). Technical certifications in cloud platforms, ITSM, or networking are a plus.

Manage the complete Accounts Receivable (AR) process for the ads business vertical, covering over 150 brands. Monitor client payment schedules, generate invoices, and diligently follow up on collections. Develop and maintain strong relationships with clients to facilitate timely payments. Perform account reconciliations and address any billing discrepancies with both internal and external parties. Collaborate with the sales and delivery teams to ensure accurate billing and efficient issue resolution. Generate regular AR aging reports and escalate overdue payments in accordance with company policy. Support initiatives to streamline AR processes for enhanced efficiency and automation. Ensure adherence to internal controls, accounting policies, and relevant tax regulations (eg, GST, TDS). Requirements: Solid understanding of invoicing, collections, reconciliation, and payment follow-up procedures. Proficiency in Excel, Zoho/ERP systems, and fundamental accounting principles. Excellent communication and client relationship management skills. Proven ability to perform effectively in fast-paced, dynamic settings and manage multiple tasks.

Tally Skills- VAT/ Excise/ Bank Reconciliation/ Cheque Printing/ Advanced Inventory/ Cost Centre Features/ Tally Customization, Presentation Skills, Strong Communication Skills Corporate Trainings on Tally Training on Tally SSV Shoper HQ

We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of supply chain, Inventory management and ops-excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace. The role supports the team that works with sellers to help improve their success at Amazon by building and nurturing an operational partnership to deliver in mentioned spaces. The associate will help to create an engaging experience for our seller partners by driving issue resolution in a timely manner. He/She will have the opportunity to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface. This position requires strong self-motivation, self-starting and multi-tasking skills. The ideal candidate will have the ability to work closely with sellers, Amazon Ops and Planning and Ops Managers to solve day-to-day inbound operation problems. Ensure seller / vendor operational performance delivery inline with targets Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders Work closely with vendor operations teams on strategies to reduce cost-to-serve, lead time, and waste across the end-to-end supply chain Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time Create, write and review business cases, perform supporting research and analysis, write specifications, and drive the product development schedule from strategy to execution. Retrieve and analyze data using Excel, Access, SQL or other data management systems Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program About the team SIMS team supports sellers in navigating Amazons systems, aiming to enhance both seller and customer experiences. As a team member, you will provide comprehensive support to sellers, helping them improve their capabilities and optimize customer satisfaction. Your responsibilities include focusing on inbound management processes, and gathering valuable insights from sellers and customers to identify areas for improvement. Youll guide sellers towards self-sufficiency on the Amazon platform while also initiating and leading process improvement projects. Active participation in stakeholder communications is expected. This role combines hands-on seller support with strategic thinking to drive operational excellence, making you instrumental in streamlining processes, enhancing seller performance, and ultimately contributing to a better customer experience on Amazons platform. The position offers opportunities for growth and requires strong communication skills, problem-solving abilities, and a customer-centric mindset. Bachelors degree 1+ years of sales experience

Technical BA at N Consulting Ltd | Jobs at N Consulting Ltd Chennai, India 5 - 13 /year Job Type Full-time Date Posted June 13th, 2025 Notice Period: Immediate to 30 Days Mandatory Skill: Job Description: Technical Skills: Strong understanding of APIs, including RESTful and SOAP services. Experience with JSON, XML, and other relevant data formats. Experience with API documentation tools like Swagger (OpenAPI Specification) and Postman. Familiarity with API testing methodologies and tools. Understanding of data modeling and database concepts.

Customer Interaction: Interact with customers via phone, email, and chat to address inquiries, resolve issues, and provide assistance. Issue Resolution: Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate department. Product Knowledge: Develop a strong understanding of our products/services to address customer queries effectively and provide accurate information. Documentation: Maintain detailed and accurate records of customer interactions, transactions, and resolutions. Customer Feedback: Gather customer feedback and insights to contribute to continuous improvement in our products and services.

Company Details: About Meatigo - transforming the way in which Indians Eat Meat! Meatigo is the leader in the online gourmet meat and delicatessen grocery space and we are proud to be one of the most innovative companies in the food retail space. Since 2016, weve worked towards transforming the way Indians eat meat by offering fresher, safer, responsibly sourced, sustainable and more nutritious meat products. Meatigo boasts of an unrivalled expertise in cold-chain management, sourcing, manpower training and quality control. We currently deliver orders within 120 minutes across 8 Cities (and counting!) Meatigo - Indias premium online meat & seafood delivery service changing the way Indians eat meat. Present in Delhi, Gurgaon, Bangalore, Kolkata & Mumbai, Meatigo.com provides premium quality meat & delicatessen products while providing 100% traceability from farm to fork as we want consumers to know more about their meat as it really matters where it comes from. Meatigo.com also caters to the meat & deli meat requirements of 500+ restaurant chains & hotels across India. Job Title: Customer Care Manager Location: IMT Manesar Sec 6 Gurgaon Job Summary: We are seeking an experienced and results-driven Customer Care Executive and Team Lead to lead our customer care team. The successful candidate will be responsible for developing and implementing customer care strategies that drive customer satisfaction, loyalty, and retention. Key Responsibilities : Customer Care Strategy: Develop and implement customer care strategies that align with business objectives and drive customer satisfaction. Team Management: Lead and manage a team of customer care representatives, providing coaching, guidance, and performance feedback. Customer Issue Resolution: Resolve complex customer complaints and issues in a timely and professional manner. Process Improvement: Continuously evaluate and improve customer care processes, policies, and procedures. Metrics and Reporting: Develop and track key performance indicators (KPIs) to measure customer care performance, including customer satisfaction, first call resolution, and average handling time. Collaboration: Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure alignment and effective communication. Budgeting and Cost Control: Manage customer care budgets and costs, ensuring effective resource allocation and cost control. Requirements: Education: Bachelors degree Experience: 5+ years of customer care Team lead, with at least 2 years in a management role. and 1-2 years for CCE Skills: Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. WFH/Hybrid for CCE, Work from office for team lead Preferred Qualifications: Masters Degree: Masters degree in Business Administration, Marketing, or related field. Industry Experience: Experience in a related industry, such as retail, hospitality, or healthcare. Language Skills: Fluency in multiple languages. What We Offer: Competitive Salary: Competitive salary and benefits package. Opportunities for Growth: Opportunities for career advancement and professional growth. Collaborative Work Environment: Collaborative and dynamic work environment. Professional Development: Professional development and training opportunities.

Job_Description":" About InspireXT InspireXT is on a mission to become the worlds most trusted supply chain consulting partner, and to create a company where our clients, our people and our partner\u2019s flourish. We have lofty ambitions in an exciting market, where sustainability, efficiency, AI & technology enablement are driving bold collaborations in pursuit of customer excellence and profitable growth. The foundation is laid, momentum is building, and we now are looking for talented team players who share our values and want to make a meaningful difference and be part of shaping the next chapter. We were born in the UK 6 years ago, and we now have colleagues in 5 markets who are delivering Customer Centric Supply Chain solutions to our clients, bringing together the latest offerings from Oracle & Salesforce, as well as innovative AI & technology solutions that deliver rapid time to value. Note - we are an equal opportunities employer, committed to fostering diversity & growth for all. We welcome applications from traditional and unusual backgrounds and are happy to discuss any specific accommodations required in the recruitment process to help you shine. Are you ready to inspire? #MakingWinners #InspireXT #SupplyChainExperts Role Description We are looking for a skilled and detail-oriented Oracle Fusion Financials Functional Consultant with 5+ years of experience in implementing and supporting Oracle Fusion Financials. The ideal candidate should have a strong understanding of financial business processes, excellent communication skills, and hands-on experience in configuration, testing, and documentation. Job Location \u2013 Pune/Bangalore Key Responsibilities We are looking for a driven and result oriented individual with a skill set across the following areas Participate in the implementation and support of Oracle Fusion Financials modules (GL, AP, AR, FA, CM, etc.) Prepare and maintain configuration documents and ensure accurate system setup Understand and analyze business processes to align system functionality with business needs Develop and execute test scripts for functional testing Validate system behaviour against business requirements and ensure quality deliverables Support user acceptance testing (UAT) and resolve issues promptly Create and maintain functional documentation including setup guides and test cases Provide post-implementation support and assist in issue resolution Collaborate with business users, technical teams, and stakeholders to gather requirements Communicate effectively to ensure alignment between business needs and system capabilities Requirements 5+ years of experience in Oracle Fusion Financials implementation and support Strong knowledge of financial modules such as GL, AP, AR, FA, and CM Experience in preparing BR100, test scripts, and other functional documentation Solid understanding of financial business processes Excellent communication and interpersonal skills Ability to work independently and in a team environment Strong customer engagement skills Benefits As part of a growing, ambitious, and progressive organization you will receive a competitive compensation package including retirement benefits, health and life insurance. In addition to your fixed salary, you will also receive variable compensation linked to the achievement of your goals. ","

About the Role We are looking for a highly driven and strategic professional to lead Plum s Insurance Products & Partnerships function. This is a critical leadership role responsible for shaping Plum s insurer and TPA ecosystem, co-owning product development, and enabling business growth through high-performing partnerships. You ll act as the bridge between internal stakeholders and our external partners driving alignment, innovation, and delivery across all touchpoints. Key Responsibilities Partnership Strategy & Management Identify, onboard, and nurture partnerships with insurers, TPAs, and other ecosystem players aligned with Plum s strategic goals Build trusted relationships with senior stakeholders at partner organizations to unlock value and influence roadmaps Co-own growth, profitability, and retention metrics across the insurance portfolio in collaboration with partners Product Development & Scaling Lead the design, rollout, and scaling of insurance products in collaboration with underwriting, actuarial, and tech teams Champion tech-driven insurance solutions and build feedback loops between internal teams and partners to iterate quickly Cross-functional Leadership & Alignment Partner with internal teams (Sales, Customer Success, Product, Tech, Claims) to ensure operational alignment and issue resolution Serve as the voice of insurance partners within Plum translating partner priorities into internal actionables and product improvements Drive improvements across onboarding, servicing, claims, and renewals through structured problem-solving and collaboration Strategic Planning & Leadership Support Contribute to strategic planning, market landscaping, and roadmap prioritization Represent Plum in key external forums and partner engagements, advocating for our technical and business priorities Track and report on key partnership and portfolio performance metrics to leadership What are we looking for: 5-8 years of experience in building and scaling partnerships within the insurance or broader fintech/healthtech ecosystems Demonstrated success in owning partner relationships, driving joint outcomes, and influencing senior stakeholders Strong strategic thinking and structured problem-solving abilities with a track record of delivering measurable business impact Excellent communication, negotiation, and stakeholder management skills across cross-functional teams and external partners Working knowledge of API integrations, tech architecture, and implementation cycles in insurance or adjacent domains Proficiency in project management tools and methodologies with the ability to manage complex initiatives end-to-end Why Join Us? Shape the future of tech-enabled insurance in India by redefining how insurers and digital platforms collaborate Lead high-impact partnerships that directly influence Plum s growth, product roadmap, and customer experience Drive innovation at the intersection of insurance, technology, and healthcare with a team that values experimentation and speed Work alongside curious, ambitious, and mission-driven professionals in a high-ownership culture

GROWING WHAT MATTERS STARTS WITH YOU As the world s only major agriscience company completely dedicated to agriculture, we re building a culture that stays curious, thinks differently, acts boldly, and takes a stand on what s right for our customers, our co-workers, our partners and our planet. We know we ve got big challenges to solve - we hope youll be part of the solution. Working at Corteva connects you with more than 20,000 colleagues united by a shared vision to grow what matters. We offer career opportunities across more than 140 world-class R&D facilities and in more than 130 countries. We re hiring for Senior Specialist to join our Accounts Payables team! Learn how you can be our voice in the conversation about the future of agriculture. You Will Be Part of Growing Team The Accounts Payable team is a global team which Efficiently manage invoice processing within the company while ensuring accuracy, compliance, and timely resolution of discrepancies. Act as a backup for site contacts while providing subject matter expertise to optimize efficiency and compliance The role will be performed within the frame of Corteva s Brand values: Job responsibilities Process invoices accurately while adhering to company policies and financial regulations. Handle critical invoices with a strong attention to detail, ensuring timely and accurate processing. Investigate discrepancies, coordinate with stakeholders, and proactively resolve issues. Act as a reliable backup for site contacts, ensuring smooth operational continuity. Serve as a Subject Matter Expert (SME) within the process, providing guidance and problem-solving support. Drive process improvement initiatives, proposing and implementing innovative solutions to enhance efficiency. Generate new ideas to optimize workflows and address operational challenges. Maintain error tracking systems and lead follow-ups to ensure quick issue resolution . Location: Corteva Global Service Center, Hyderabad, India To Grow What Matters, You Will Need: Educational Background : BCom / M.Com / MBA (Finance) Work Experience: 5-8 years of expertise in Accounts Payable processing. Should have the ability to liaison with Tax, GL and Controllership teams. Flexibility: Ability to work in shifts and adapt to evolving business needs S KILLS FOR SUCCESS: Accounting Expertise: Strong understanding of accounting principles with experience of managing focus Accounts Payable processes in different regions. Tax & Compliance Knowledge: Fair understanding and implementing policies and procedures to ensure all payments are made in accordance with relevant laws, tax regulations, and internal policies Communication Proficiency: Strong written and verbal communication skills in English, essential for stakeholder collaboration. Technical Competency: Expertise in Microsoft Office (Excel, Word, PowerPoint, Outlook) for documentation, reporting, and analysis. Knowledge about power BI is an added advantage. ERP & Systems Knowledge: Hands-on experience with SAP ERP systems for seamless financial transaction management. Experience in S4 Hana is an added advantage. Cross-functional Collaboration: Ability to liaise effectively with Tax, General Ledger, and Controllership teams for compliance and accuracy. Problem-Solving & Innovation: Proactive mindset to drive continuous improvement and resolve challenges efficiently. Who Are We Looking For? Curious, bold thinkers who want to grow their careers and be part of a winning team Market shaping individuals who want to transform the agriculture industry to meet the world s growing need for food Collaborators who thrive in a diverse, inclusive work environment Innovators who bring initiative and fresh ideas that drive our business into the future and make us an industry leader GROWING WHAT MATTERS STARTS WITH YOU WHAT CAN WE OFFER TO HELP YOU GROW? Opportunity to be part of a global industry leader working to discover solutions to the most pressing agricultural challenges of our time Challenging work assignments that grow your skills, capabilities and experiences Diverse, inclusive work environment where employees bring their whole selves to work and feel heard, valued and empowered Dedicated and customized resources to help grow your professional skills, industry expertise and personal perspectives. Opportunity to strengthen your professional network through valuable relationships. Support for the health and well-being of every employee by offering world-class benefits, meaningful work and competitive salary Performance driven culture with a strong focus on speed, accountability and agility

Our Purpose Title and Summary Specialist-1 Overview The Global Service Support team is responsible for various aspects of Loyalty products, including: merchant + campaign onboarding, offer execution, analytics (pre/post), technology and reporting functions for Merchant Funded Rewards programs. We operationalize merchant campaigns as part of MasterCard s Rewards & Offers product suite and are experts in Merchant Funded Rewards business intelligence. The team develops the processes and uses technology to execute MasterCard s Rewards & Offers Products and is constantly looking to improve all aspects of the program to become best in class. Are you passionate about Loyalty and enjoy creating impactful Rewards programs? Are you able to strategically manage complex projects while serving internal and external stakeholders? Do you excel in a fast paced and dynamic environment? Role Effectively manage the end-to end offer launch process: Understand, monitor, and manage the full lifecycle of campaigns - from pre-sales support to content creation/ingestion to reporting/analytics - by leveraging proprietary systems. Develop expertise on the offer launch process and maintenance required to uphold offer integrity. Contribute to the efficient management of: campaign pipeline, launches, audits and database. oSpecific duties include campaign entry, budget management, reporting, contracts, and real-time campaign modifications. Familiarity with using CRM tools to: ointake contracts, campaign details, budget management, and campaign assets ooutput campaign export files, detailed reporting, and custom views/dashboards Be a part of the global expert team for Rewards and Offers programs; facilitate the successful execution of their domestic programs. Develop strong knowledge on the MasterCard Personalized Card-Linked Offers (PCLO) platform supporting the MTR and PCLO Product, and more generally, on the benefits and considerations of merchant participation in personalized, card-linked offer marketing programs. Become well-versed on MTR end to end flows. Contribute to issue resolution between functional groups and management as needed. All about You Prior experience in marketing, consumer, CLO, Loyalty, or related channel preferred. Languages: Proficient in English (verbal and written) Demonstrated digital marketing campaign/offer management experience. SQL Experience preferred Experience in MS-Excel (advanced) Team player with an impeccable attention to detail and the ability to multi-task Ability to thrive in fast-paced environments. oFlexible and able to handle rapidly changing scenarios; someone who sees ambiguity as an opportunity rather than a hurdle. Strong interpersonal skills - the ability to build rapport and credibility quickly across functions. oExperience working with product and/or engineering teams a plus. Strong problem-solving skills; the ability to resolve issues in a timely manner.

Specialist-1 Overview The Global Service Support team is responsible for various aspects of Loyalty products, including: merchant + campaign onboarding, offer execution, analytics (pre/post), technology and reporting functions for Merchant Funded Rewards programs. We operationalize merchant campaigns as part of MasterCard s Rewards & Offers product suite and are experts in Merchant Funded Rewards business intelligence. The team develops the processes and uses technology to execute MasterCard s Rewards & Offers Products and is constantly looking to improve all aspects of the program to become best in class. Are you passionate about Loyalty and enjoy creating impactful Rewards programs? Are you able to strategically manage complex projects while serving internal and external stakeholders? Do you excel in a fast paced and dynamic environment? Role Effectively manage the end-to end offer launch process: Understand, monitor, and manage the full lifecycle of campaigns - from pre-sales support to content creation/ingestion to reporting/analytics - by leveraging proprietary systems. Develop expertise on the offer launch process and maintenance required to uphold offer integrity. Contribute to the efficient management of: campaign pipeline, launches, audits and database. oSpecific duties include campaign entry, budget management, reporting, contracts, and real-time campaign modifications. Familiarity with using CRM tools to: ointake contracts, campaign details, budget management, and campaign assets ooutput campaign export files, detailed reporting, and custom views/dashboards Be a part of the global expert team for Rewards and Offers programs; facilitate the successful execution of their domestic programs. Develop strong knowledge on the MasterCard Personalized Card-Linked Offers (PCLO) platform supporting the MTR and PCLO Product, and more generally, on the benefits and considerations of merchant participation in personalized, card-linked offer marketing programs. Become well-versed on MTR end to end flows. Contribute to issue resolution between functional groups and management as needed. All about You Prior experience in marketing, consumer, CLO, Loyalty, or related channel preferred. Languages: Proficient in English (verbal and written) Demonstrated digital marketing campaign/offer management experience. SQL Experience preferred Experience in MS-Excel (advanced) Team player with an impeccable attention to detail and the ability to multi-task Ability to thrive in fast-paced environments. oFlexible and able to handle rapidly changing scenarios; someone who sees ambiguity as an opportunity rather than a hurdle. Strong interpersonal skills - the ability to build rapport and credibility quickly across functions. oExperience working with product and/or engineering teams a plus. Strong problem-solving skills; the ability to resolve issues in a timely manner.

Role Overview & Key Responsibilities: The Operations Executive \u2013 Services will be responsible for executing daily service and installation activities as per SOPs, ensuring quality service delivery, field documentation, and client satisfaction. This role includes training support staff, managing petty cash, and real-time issue resolution on ground. Lead daily execution of service and installation plans as per SOP. Coordinate with clients and internal teams for smooth service delivery. Visit client locations for service quality checks and feedback collection. Submit service reports, DCs, and other documents to Ops 1. Train field technicians and ensure SOP compliance during service. Manage petty cash and operational expenses. Track attendance, OT, and leave data for field staff. Requirements What we are looking for: 1+ years of experience in field service, operations, or installation roles Graduate degree in any discipline (Preferred: Technical/Operations background) MS Excel & Google Sheets CRM/ERP tools (PadcareOne) Documentation & Reporting Field Execution Planning Client Interaction & Supervision Benefits Why join us? Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women\u2019s health, the environment, and sanitation workers dignity. Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions\u2014real impact, not just buzzwords. Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of the circular economy. Grow With Us: We\u2019re a fast-growing, venture-backed startup offering real opportunities to scale your career as we scale our impact. A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren\u2019t just values\u2014they\u2019re how we roll every day.

Digital Marketing Executive Details : Position : Digital Marketing Executive Experience : 1+ years Location : Hyderabad, India Company : Ahex Technologies Private Limited The Role As a Digital Marketing and SEO Specialist with 1+ years of experience, you will be responsible for driving the growth of the company by identifying new digital marketing opportunities, optimizing website performance, and implementing effective SEO strategies. You will play a crucial role in improving online visibility, enhancing website traffic, and contributing to the overall success of the organization through innovative digital campaigns and data-driven insights. Key Responsibilities: Search Engine Optimization (SEO) Conduct keyword research and implement targeted on-page SEO strategies. Optimize website structure, content, and metadata for improved rankings Perform technical SEO audits and coordinate with developers for issue resolution Build high-quality backlinks through ethical off-page SEO methods. Track keyword rankings, organic traffic, and conversion metrics. Monitor competitor SEO performance and stay up to date with algorithm changes. Social Media Optimization (SMO) Maintain and update company profiles on platforms like LinkedIn, Instagram, Twitter, Facebook, etc. Create engaging and relevant content for social media posts. Schedule and manage regular social posts using tools like Buffer or Hootsuite. Increase organic followers, likes, and reach across platforms. Monitor engagement and respond to audience interactions. Qualifications and Skills: 1 year of experience in SEO SMO, preferably in an IT/software company. Bachelor s degree in Marketing, IT, or any relevant field. Solid understanding of SEO tools and analytics platforms. Strong written English for content optimization and social posts. Familiar with social media algorithms and platform insights. Ability to work independently and meet deadlines. What We Offer Join us for the opportunity to address intricate technical challenges that have the potential to make a significant impact on a global scale. Youll have plenty of chances to learn and grow with access to online courses, global knowledge-sharing events, and opportunities to earn external certifications The freedom to shape your personal and professional development. A diverse and inclusive culture that supports both individuality and teamwork. Opportunity to share your idea Learning opportunities to help you acquire new skills or deepen existing expertise. Non-hierarchical structure that will enable you to work with senior managers and directly with clients. A diverse, inclusive, meritocratic cultures on international platforms Benefit package: Health benefits, Retirement benefits, Paid time off, Flexible benefits. Why Join Ahex This is the place where fresh ideas are not only welcomed but actively encouraged, allowing you to contribute to cutting-edge solutions that push boundaries and challenge the status quo. Here, your growth matters. Youll find a commitment to fostering your personal and professional development. Join a team that knows how to have fun! When we re not hacking, we re gathering around the table for authentic Hot Pot (yum!). Technology to do your job successfully: new computer and (practically) whatever else you need. Flexible and generous vacation policy, paid holidays off, including your birthday! Pre-tax commuter benefits. Statutory benefits. Work Life Balance : Your well-being matters. Flexible Work Policy.