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7.0 - 10.0 years

7 - 10 Lacs

Madurai, Tamil Nadu, India

On-site

Foundit logo

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR 4-year bachelors degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. Administering Employee Training Program Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets Ensures all training and development activities (department specific and general property training) are strategically linked to the organization s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.

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4.0 - 7.0 years

4 - 7 Lacs

Hyderabad, Telangana, India

Remote

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What you will do Lets do this. Lets change the world. In this vital role you will be reporting to the Senior Manager, Corporate Learning Programs, where the Manager will serve as a learning professional and client interface for all corporate functions (HR, Law, etc. ) In that capacity, the Manager is responsible for: Work closely with our annual processes and platform to connect learning solutions and programs with Amgen s individual- and manager-effectiveness priorities Understanding our corporate clients business drivers and working with them to define and execute long-range performance strategies Partnering with the client on needs analyses that provide a comprehensive look at performance opportunities and barriers and that define the scope and deliverables of specific training solutions Shepherding those specific learning projects through the governance and intake process Acting as a design consultant while supporting both the client and Amgens internal training development team during the life of a training solution project Working alongside fellow team members to define and enhance the instructional and interactive strategies of our core enterprise development products: Learning for Growth and Amplifying Manager Performance Collaborating with Global Learning Solutions and Amgens IS/IT team to help define a technology roadmap for enterprise learning The Manager will be the liaison between our Talent team and Amgens internal learning development and technology team. In that role, the Manager will work with Amgens Global Learning Solutions Team to help define the learning ecosystem and technology infrastructure. The Manager will need to be versed in learning platforms and tools, digital strategy and marketing, and in current trends in the broader learning space. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Corporate Learning Programs Manager professional we seek will have these qualifications. Basic Qualifications: Doctorate degree OR Masters degree and 2 years of Talent, Learning and Development, or Instructional Design experience Or Bachelors degree and 4 years of Talent, Learning and Development, or Instructional Design experience Or Associates degree and 10 years of Talent, Learning and Development, or Instructional Design experience Or High school diploma / GED and 12 years of Talent, Learning and Development, or Instructional Design experience Preferred Qualifications: Experience in instructional design, human performance technology, learning systems platforms, life sciences, or business Experience with performance consulting and needs analysis eLearning design experience and a broad knowledge of learning technology, learning experience platforms, internal talent marketplaces, and other virtual platforms Experience using Agile or other design and development methodologies in the creation of learning solutions Experience in project management (managing projects, defining scope, overseeing budget, tracking milestones) Effective communication and writing skills Ability to work with staff across multiple levels of an organization What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being. Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible

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2.0 - 7.0 years

6 - 9 Lacs

Mumbai

Work from Office

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Role & responsibilities:- Develop: Script engaging learning materials and peripherals, including one-pagers, videos, flyers, infographics, presentations, assessments, etc. Use tools and software (e.g., Canva, video-editing tools, authoring tools, etc.) to develop engaging learning materials. Script and broadcast appealing internal communication material via LMS and emails. Conduct independent research to enrich learning experiences. Manage: As the super admin, handle the entire learning lifecycle on LMS, from rollouts and troubleshooting to gathering user feedback. Use learner feedback and data-driven insights to improve content performance and address potential areas of improvement. Collaborate: Collaborate with subject matter experts, instructional designers, trainers, other functions and vendor teams. Review: Conduct self-reviews and quality assurance checks of deliverables to ensure accuracy, clarity, and adherence to style guidelines. Ensure the content aligns with learning objectives and the pedagogical approach. Periodically review and update existing content to keep it relevant and up-to-date with the latest skill development industry trends and best practices. Analyze external courses/apps to ensure they meet or exceed institutional standards and provide reports for accreditation. Preferred candidate profile:- Proven experience in content development Strong understanding of pedagogical principles and learning theories Excellent written and verbal communication skills, with the ability to explain complex concepts in a clear and concise manner Detail-oriented with a focus on maintaining high standards of content accuracy and quality

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10.0 - 15.0 years

25 - 40 Lacs

Bengaluru

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About Client Hiring for One of the top most MNC!! Job Description Job Title : Senior Developer Qualification : Any Graduate or Above Relevant Experience : 8 to 15 Years SKILL 8+ years professional experience in software development Strong background and experience in C#, SQL, stored procedure Experience with GraphQL via Hot Chocolate, ChilliCream or equivalent and developing GraphQL APIs. Design and build GraphQL schemas. Good-to-Have Knowledge in Functional Programming is a plus Strong collaborative in nature Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences Proven track record in delivering high quality software on time in agile environment Required Technical Skill Set** Primary Skill : C#, GraphQL Secondary Skill: SQL Location : Pan India CTC Range : 20 LPA TO 30 LPA Notice period : ANY Shift Timing : N/A Mode of Interview : VIRTUAL Mode of Work : WORK FROM OFFICE Vardhani IT Staffing Analyst Black and White Business solutions PVT Ltd Bangalore, Karnataka, INDIA. 8686127477 I vardhani@blackwhite.in I www.blackwhite.in

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1.0 - 6.0 years

4 - 9 Lacs

Nagpur, Pune, Mumbai (All Areas)

Hybrid

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Job description About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : Content Developer - Instructional Designer Qualification : Any Graduate and Above Relevant Experience : 2 to 8 years Must Have Skills : 1.Proven experience as a Content Developer, E-learning Developer, or in a similar instructional role. 2.Proficiency in Articulate Storyline, Rise, and other e-learning authoring tools. 3.Strong written communication skills and an ability to simplify complex information. 4.Solid understanding of instructional design principles, especially ADDIE and adult learning theory. 5.Experience working with graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator) is a plus. 6.Familiarity with Learning Management Systems (LMS) like Workday Learning, Cornerstone, or Moodle. 7.Strong project management and organizational skills. Ability to work independently and collaboratively in a fast-paced environment. Good Have Skills : Articulate Software Roles and Responsibilities : 1.Design and develop digital learning content including e-learning modules, job aids, infographics, video scripts, and assessments. 2.Convert instructional design documents into interactive and visually engaging learning materials. 3.Collaborate with Instructional Designers and SMEs to understand learning objectives and content requirements. 4.Develop e-learning modules using Articulate Storyline and Articulate Rise. 5.Ensure all content aligns with learning objectives, adult learning principles, and accessibility standards. 6.Edit and proofread content to ensure clarity, grammar, tone, and instructional accuracy. 7.Manage multiple projects and meet deadlines while maintaining quality standards. 8.Review and update existing content to ensure relevance and alignment with current policies, tools, and practices. 9.Work with LMS administrators to upload and test content functionality. 10.Continuously research industry trends and apply best practices in content development and digital learning. Location :Pune CTC Range :4 to 10 LPA (Lakhs Per Annum) Notice Period :Immediate - 30 Days Mode of Interview :Virtual Shift Timing :Night Shift Mode of Work :Hybrid -- Thanks & Regards, Amulya G Senior HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432435/Whatsapp @6366979339 amulya.g@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

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3.0 - 8.0 years

5 - 10 Lacs

Kolkata

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We are seeking an experienced and passionate Learning and Development (L&D) Manager to lead the planning, execution, and enhancement of training and development initiatives across the organization. This role is responsible for identifying training needs, developing learning strategies, and delivering impactful programs that support employee growth, improve performance, and align with business objectives. Candidate must have exposure in Learning and Development experience with soft skills domain Key Responsibilities: Strategy & Planning Develop and implement a company-wide L&D strategy aligned with organizational goals. Conduct skills gap analyses and training needs assessments across departments. Design learning roadmaps for various roles, career levels, and functions. Program Development & Delivery Create, curate, and manage a variety of learning programs (instructor-led, e-learning, blended). Facilitate workshops, training sessions, and webinars. Manage relationships with external training vendors and consultants. Evaluate and implement digital learning platforms (LMS, e-learning tools, etc.). Qualifications: Bachelor s degree in Human Resources, Organizational Development, Education, or related field (Master s degree is a plus). 3+ years of experience in learning and development. Proven experience in designing and delivering successful training programs. Strong understanding of adult learning principles and instructional design. Proficient with learning management systems (LMS), e-learning tools, and content creation platforms. Excellent communication, facilitation, and interpersonal skills.

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2.0 - 5.0 years

3 - 7 Lacs

Hyderabad

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Marcus Evans Group is a global leader in delivering high-impact business events, strategic conferences, and bespoke business intelligence solutions designed to drive success across industries. With a rich history of over 40 years, we specialize in connecting senior executives with innovative ideas and influential networks that fuel growth and enhance business performance. Our diverse portfolio spans across conferences, summits, training programs, and corporate solutions, all meticulously crafted to address the evolving needs of today’s dynamic business landscape. At the heart of our operations is a commitment to excellence and a passion for fostering connections that lead to actionable insights and transformative outcomes.. At Marcus Evans, our people are the cornerstone of our success, and the Global Learning & Development (L&D) department is integral to nurturing that cornerstone. Currently, the L&D team is essential in shaping our workforce through comprehensive new hire training and ongoing professional development. This role is already pivotal, directly influencing our organizational growth and operational excellence.. Looking ahead, our vision for the Global L&D department extends far beyond traditional training. We aim to evolve into a strategic partner that drives not only individual growth but also broader business analysis and development. By integrating deeper insights and strategic thinking, the L&D department will become a central force in guiding organizational success and decision-making, solidifying its position as a key driver of our company's future achievements.. In this dynamic role, the Learning & Quality (L&Q) Specialist reports to the Global L&D Manager and plays a critical part in designing, delivering, and optimizing training programs that empower employees across all levels of the organization. The L&Q Specialist collaborates closely with other L&Q Specialists, the Talent Acquisition team, HR, Admin support, and Finance, ensuring alignment with strategic business goals. Assigned to a specific division or department, the L&Q Specialist is also responsible for maintaining the quality of programs according to the agreed strategy, contributing significantly to individual career growth and the overall success of the company.. Key Responsibilities. Delivering Training Programs: Effectively deliver training programs developed in partnership with business vertical leaders, ensuring consistency and adherence to quality standards throughout employee life cycle.. Customizing Learning Resources: Tailor learning resources to meet the individual needs of employees, enhancing their development throughout their career lifecycle.. Managing Training Hours: Strategically manage and allocate approved training hours each week to optimize learning outcomes.. Continuous Improvement: Identify areas for continuous improvement in training programs and processes, ensuring they align with the evolving business needs.. Collaboration with Business Leaders: Work closely with business vertical leaders to align training programs with strategic objectives and business goals.. Data-Driven Decisions: Utilize data to track employee progress, inform career development discussions, and identify talent that may benefit from additional training.. Support Global Initiatives: Collaborate on global L&D initiatives to ensure scalability and strategic alignment.. Technology Integration: Assist in integrating technology solutions to improve learning workflows and support learning solutions across the organization.. Reporting and Analysis: Report on the return on investment (ROI) of training programs and provide data-driven insights to relevant stakeholders.. Basic Qualifications. Bachelor's degree, preferably in Human Resources, Education, Organizational Development, or a related field.. Minimum of 2-3 years of experience in Learning & Development, with experience in designing, developing, and delivering training programs.. Proficiency with Learning Management Systems (LMS) and e-learning platforms, along with learning content development tools like Articulate, Canva, and PowerPoint.. Strong ability to interact and collaborate with stakeholders at all organizational levels.. Experience managing multiple projects simultaneously, with strong organizational and time-management skills.. Ability to work independently and as part of a team, managing deadlines and delivering results in a fast-paced environment.. Quick learner, adaptable to new technologies, processes, and organizational needs, with the flexibility to work across departments.. Strong analytical skills to assess training needs, measure outcomes, and use data-driven insights to drive continuous improvement in training programs.. Understanding of cultural diversity and its impact on learning and development, with a willingness to collaborate on global L&D initiatives and adapt training content for various regions or cultures.. Preferred Qualifications. Advanced Degree: Master's degree in Human Resources, Organizational Development, or a related field.. Certification: Professional certifications such as CPLP (Certified Professional in Learning and Performance) or SHRM-CP (Certified Professional) in HR.. Global Experience: Experience working in a global organization with exposure to international training programs and cross-cultural learning environments.. Technological Expertise: Advanced knowledge of instructional design software, such as Adobe Captivate or similar tools, and experience integrating technology into learning solutions.. Compensation & Benefits. Competitive Salary: A compensation package that reflects your expertise and experience.. Attractive Joining Bonus: Start your journey with us on a high note.. Hybrid Work Model: Enjoy the flexibility of working from home after successfully completing your probation period.. International Travel Opportunities: Experience global exposure with travel to key business locations, including the United States, Canada, the UK, Australia, and more. Explore all our destinations on our company website.. Clear Promotion Path: Progress in your career with a well-defined and structured promotion plan.. Incredible Office Culture: Join a workplace that feels like family, where support and camaraderie are part of our DNA.. Performance-Based Salary Increments: Your growth is our priority, with salary increases directly tied to your performance.. Continuous Learning: Access both internal and external training opportunities to enhance your skills and stay ahead in your career.. Executive-Level Exposure: Collaborate closely with C-level executives and Directors, gaining invaluable insights and experience.. Global Collaboration: Work with diverse teams across multiple locations, broadening your professional horizon.. Engaging Office Activities: Participate in dedicated office engagement initiatives that foster a vibrant and dynamic work environment.. Center of Excellence: Be part of our Learning & Development Center of Excellence, where innovation and excellence are at the core of everything we do.. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.. Show more Show less

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8.0 - 13.0 years

0 - 3 Lacs

Hyderabad

Work from Office

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SUMMARY Learning Design TM Experience Minimum of 8 years of experience in learning design or related field Location Noida or Hyderabad, India Key Responsibilities * Develop and deliver technical, professional, and management training programs for associates at various levels * Coordinate and schedule delivery resources for learning and performance needs * Evaluate the effectiveness of performance solutions and contribute to the design of evaluation tools * Collaborate with subject matter experts to establish learning objectives and develop training materials * Customize content to align with learner needs and educational goals * Create visual, audio, and interactive learning content using specified tools and applications * Utilize problem-solving skills and strategic thinking in task management and project execution * Manage tasks and meet deadlines in a fast-paced, collaborative environment * Design and develop learning solutions to address performance gaps for all levels of associates and management * Lead learning and performance-related projects, including customer service training initiatives and team effectiveness Requirements * Strong technical and design skills * Proficiency in Articulate 360, Adobe, and other relevant tools * Excellent problem-solving, time management, and communication skills * Adaptability and collaboration in a fast-paced environment * Attention to detail, feedback incorporation, ownership, and accountability Requirements

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1.0 - 3.0 years

3 - 5 Lacs

Mumbai

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Executive Learning Design (Instructional designer) Whom are we looking for? Must have 1-3 years of instructional designing experience for online learning Knowledge of authoring tools like Articulate and animation tools A Masters or Bachelors in Education or English Language from leading institutions in India or certification in Instructional Design Working knowledge of ADDIE and BLOOM S Exposure to both educational and corporate projects is a plus Should have strong spoken and written English language skills with high proficiency in grammar and phrasing Required skills Instructional design and storyboarding Excellent content analysis, strategising and storyboarding skills Strong need and gap analysis skills Scripting content and assessments that match the product value proposition Job location: Vikhroli West. Salary : 6 LPA Job Category: Executive - Learning Design (Instructional designer) Job Location: India

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3.0 - 6.0 years

5 - 8 Lacs

Hyderabad

Work from Office

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TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you re working in our four global Home Offices, Distribution Centers or Retail Stores TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family a Fortune 100 company and the world s leading off-price retailer. Job Description: What you ll discover Join Our Global IT Team! At TJX, success is always in style! As a Fortune 100 company and the leading off-price retailer of clothing and home fashions in the U.S. and worldwide, we offer exciting career opportunities across the globe. Our Global IT Organization collaborates seamlessly across the U.S., Canada, Europe, India, and Australia, fostering a challenging, collaborative, and team-based environment. For 40 years, weve provided incredible value to our customers, but our story goes beyond the merchandise we sell. Our Associates are the heart of our business, and we strive to make TJX a fantastic place to work. We celebrate diversity and believe that the unique skills, experiences, and backgrounds you bring will drive our continued success. What you ll do The Office of the Chief Information Officer (OCIO) organization operationally supports the "Business of IT" within TJX. We serve the company as both catalyst and coordinator, ensuring that IT execution maintains constant alignment with our global business needs. The IT Business Change Management team support global technology application efforts using industry best practice methods that help build capability and drive change and solution adoption for IT and business functions. We are aligned to Business objectives and the IT roadmap, prioritizing work that focus our delivery on business value and strategic outcomes. We ensure Associates are ready , willing and able to support diverse ways of working while keeping the Associate experience at the heart of everything we do. As a Manager of Business Technology Enablement , this candidate will play a key role in executing Change and Training initiatives across IT towers to meet Business objectives. Helping the team develop actionable and targeted deliverables - including Training Curriculum, Course Outlines, Training Content Development and Training Evaluations. Working to drive faster adoption on the changes impacting Associates in the organization so that business results are achieved. On this tightly knit and fast-paced team you will be constantly challenged to stretch and think creatively. Working with all levels of IT and the business stakeholders to identify training needs, understand the solution context and develop a detailed plan and roadmap to cascade to the team level. You will leverage our TJX IT change management methodology, tools and templates to effectively and efficiently achieve and sustain desired outcomes. What you ll need We are looking for a seasoned leader ready to contribute to the execution and delivery of robust technical training solutions that meet our Business goals. The candidate should be passionate about designing effective technical training that equips our Associates with the necessary skills to utilize our systems. A key focus on driving continuous improvement and aligning with the needs of IT and our Business partners. Designing and delivering technical training programs and leading a team to develop and update course content and materials, evaluating content and adoption. You will have a mindset focused on coaching and managing people, with the ability to motivate and energize the team. You will challenge the team and bring fresh ideas and your own perspective to the table. You should be adept at working with processes and technology, able to work at a fast pace. Being a team player is essential, as is the ability to collaborate with others and adapt to changing business priorities. We are looking for someone who is eager to learn and try new things to drive better solutions and achieve results. Effective communication skills, both written and verbal, along with excellent active listening skills, are crucial. Minimum Qualifications: 10+ years experience in advanced training delivery, instructional design, management skills, change management and communication Bachelor s degree in business, communications, or education or equivalent work experience Project Management qualifications Change Management Professional certification or designation a plus. (Example PROSCI certification) Core Skills: Owns key relationships across IT and the business with leaders and customers. Contributes ideas and strategies to enhance relationships. Works with leaders to identify and communicate desired outcomes and define key success measures. Must be a team leader and hold self and others accountable for outcomes. Exceptional communication skills; both written and verbal. Can articulate technical information to business stakeholders and acts as a subject matter expert of technology. Owns development and report on internal team KPIs and SLA s and oversees team data for continuous improvement and key decision making. Accountable for priorities, risks, issues, and mitigation strategies. Acts as an escalation point for problem solving and root cause identification. Ability to influence others and move toward a common vision or goal. Responsible for performance management and talent development. Manages day-to-day activities of other resources, provides coaching and support. Is accountable for adherence to process standards. Partners with external System Integrators (SI) on engagements, as needed. Reinforces the use of our internal methodology. Change, Training and Communication Skills: Manages relationships with IT and other executive stakeholders to ensure customers needs are being met. Applies broad systems thinking to designing and managing change projects. Oversees organizational readiness and solution adoption through data analyzation. Provides detailed program status updates to all levels of the organization. Aligns with program teams on Hypercare support post implementations. Provides leadership and governance on instructional design: learning objectives and training evaluation. Provides oversight to adjust solutions to identified technical training needs and plans and develops training strategies and approaches for low - high complexity Collaborates with stakeholders to align on technical training approach. Aligns with business stakeholders to support plan for application learning, needs analysis, and curriculum. Provides partnership to support the IT leadership and associates with their internal training needs at the India office the India office, including support on Agile tools and process. Upskilling the team on enterprise-wide training tools to ensure efficient and effective delivery across the portfolio and to meet other technical training needs. Keeps abreast of the latest IT trends, developments and innovations to ensure that the IT training programs are relevant, up-to-date, and aligned with the business goals and IT strategy. Designs and oversees training manuals, online courses, webinars, workshops, simulations, and other learning materials that target tangible results and meet quality standards. Monitors and evaluates the impact of training programs on customer skills, performance, productivity, and satisfaction. Creates a culture of continuous learning and development within IT and fosters a positive and collaborative learning environment. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individuals status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: Salarpuria Sattva Knowledge City, Inorbit Road Location: APAC Home Office Hyderabad IN

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5.0 - 10.0 years

7 - 12 Lacs

Mumbai

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Assistant Manager, Academic Talent Management What are we looking for? Qualification: The ideal candidate should have an advanced degree in Human Resource Management (MBA, MA, or similar) from a Tier-I college Experience: Minimum of 5 years of professional experience with recruitment/employee engagement (preferably in an academic setting Universities/Colleges/Education Companies) Smarts: The candidate should have top-notch communication skills and demonstrated experience of managing junior executives / associates in their previous roles Entrepreneurial: In a startup environment, you need to be resourceful, creative and ready to handle the unknown. It is important that you can work in a fast-paced environment, think on your feet and go beyond your immediate scope of work. Driven: An ambition to significantly enhance your skills and experiences while creating a new way of delivering quality education to global audiences. Required skills Instructional design and storyboarding Excellent content analysis, strategising and storyboarding skills Strong need and gap analysis skills Scripting content and assessments that match the product value proposition Location: Vikhroli West Salary : 8-10 LPA Job Category: Assistant Manager Job Location: India

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1.0 - 3.0 years

2 - 5 Lacs

Bengaluru

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About Us. TheMathCompany or MathCo® is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model. NucliOS, MathCo’s proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO.. For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to ‘Leave a Mark’.. Show more Show less

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2.0 - 3.0 years

7 - 8 Lacs

Bengaluru

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Flipkart is looking for Lead to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

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Video Producer: You: You re a problem solver who is skilled at producing educational screen capture videos from start to finish - including working with writers on scripts, setting up builds for capturing on-screen actions, and creating supplementary graphics. You know how to help people become power users of complex applications. Your instructional design experience allows you to edit scripts to match our voice and tone, improve flow, and create brief but impactful videos that achieve clear learning objectives. You re a great match if youre self-directed, organized, and a proactive communicator. Curious about the type of videos we produce? Check out the Client s Help Portal and Trailhead, our interactive learning platform. Responsibilities: Deliver engaging and useful videos to Client s customers. Produce high-quality, accurate, and educational screencast videos - from inception to completion - to accompany technical and support documentation. Work closely with script writers to edit and improve scripts, and ensure that videos are delivered on time Create short how-to videos that address top customer issues and increase product adoption. Must have skills for this role: Required Experience/Skills: 5+ years of experience delivering how-to videos, preferably in a technical documentation or support environment Advanced skill level in Techsmith Camtasia and Snagit Experience creating short and engaging instructional videos Solid in Adobe Creative Suite, including Photoshop, Illustrator, After Effects, Premiere, and inDesign Ability to create supplementary graphics that help explain complex ideas, while adhering to brand guidelines. Strong project management skills Excellent communication skills Ability to quickly learn new complex technologies Ability to work with management to establish goals and priorities Bachelors degree, preferably in a design (graphic, visual communications) or technical field What are the soft skills required: Responsibilities: Deliver engaging and useful videos to Client s customers. Produce high-quality, accurate, and educational screencast videos - from inception to completion - to accompany technical and support documentation. Work closely with script writers to edit and improve scripts and ensure that videos are delivered on time Create short how-to videos that address top customer issues and increase product adoption. Any Specific industry backgrounds required?: Deliver engaging and useful videos to Client s customers. Produce high-quality, accurate, and educational screencast videos - from inception to completion - to accompany technical and support documentation. Work closely with script writers to edit and improve scripts and ensure that videos are delivered on time Create short how-to videos that address top customer issues and increase product adoption. After Effects, Photoshop, Indesign, Illustrator, Premiere, Snagit, Adobe Creative Suite, Techsmith Camtasia

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3.0 - 4.0 years

8 - 14 Lacs

Bengaluru

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Responsibilities : - Understanding the brand objective and ideate the script accordingly - Create scripts that can retain the viewers attention - Create blueprints and details of the script based on concepts or ideas. - Develop story elements to translate the creative vision into stories for production, with a deep understanding of the storyline and target audience. - Work closely with the production teams to review and revise the script to fit potential audience appeal - He/She will be writing scripts for Ad films and Corporate films. Requirement: - He/She is expected to manage edits within a short time frame. - Minimum 3+ years of experience in scriptwriting - Understand how products affect audiences and are familiar with current scripting and production formats. - Should be familiar with script-writing guidelines and techniques to be able to develop a full-length script within required deadlines. - Should know Final Draft - Should have strong communication & Presentation skills - Should also have a basic understanding on how to translate scripts to various visual media. - Should possess strong grammar and writing capability. - He/She should be a film maniac. - Should be a good story teller. - Should have a good knowledge of editing.

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2.0 - 5.0 years

5 - 8 Lacs

Chennai, Tamil Nadu

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We want you to : Prepare, facilitate, monitor, evaluate and document training activities in the company. Duties and Responsibilities Assess training needs for new and existing employees Identify internal and external training programs to address competency gaps Partner with internal stakeholders regarding employee training needs Organize, develop or source training programs to meet specific training needs Liaise with subject matter experts regarding instructional design Develop training aids such as manuals and handbooks Inform employees about training options Map out training plans for individual employees Present training programs using recognized training techniques and tools Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching Design and apply assessment tools to measure training effectiveness Track and report on training outcomes Provide feedback to program participants and management Evaluate and make recommendations on training material and methodology Maintain employee training records Handle logistics for training activities including venues and equipment Establish and maintain relationships with external training suppliers Coordinate off-site training activities for employees Manage training budget Manage and maintain in-house training facilities and equipment Keep current on training design and methodology Qualifications Education and Experience Bachelors degree in a related field Experience with instruction or training Knowledge of adult instructional and learning theory and principles Knowledge of training methodologies Knowledge of learning management systems Additional Information Key Skills and Competencies Planning and organizing Communication skills Data gathering and analysis Problem analysis and problem solving Presentation skills,facilitation skills,coaching skills

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10.0 - 18.0 years

6 - 9 Lacs

Chennai

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Responsibilities: * Develop instructional designs using Articulate Storyline. * Manage projects from start to finish. * Collaborate with stakeholders on storyboard development. * Create projections and project plans.

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8.0 - 13.0 years

10 - 20 Lacs

Mumbai

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Specific Qualifications The purpose of this position is to provide robust and seamless support to the Head of Investing Education for Mirae Asset Sharekhan Education, ensuring the continuity of key responsibilities related to the ProActive Investor Course and PAI XLT Sessions . This role is designed to act as a backup for the Head of Investing Education in the event of internal transfers, organizational shifts, or any other changes that may affect the continuity of operations. In addition to maintaining operational continuity, the individual in this position will be responsible for managing and executing all marketing-related activities, including lead generation, social media campaigns, and website management. By ensuring the smooth running of both educational content delivery and marketing functions, this role will contribute to the growth of the organization, ensuring that courses are consistently marketed to the right audiences, key educational objectives are met, and an exceptional user experience is maintained. This position will guarantee that the ProActive Investor Course and PAI XLT sessions continue to run effectively, while marketing efforts are aligned with organizational goals, leading to improved engagement, course attendance, and overall brand presence in the market. Direct Responsibilities Course & Session Management: Oversee the ProActive Investor (PAI) course and PAI XLT Sessions, ensuring smooth execution of content delivery, scheduling, and participant engagement. Stay updated with broader markets and sectors. Analyse and monitor performance of recommended stock ideas to the students. Generate new stock ideas. Generate regular reports with updates on the stocks. Serve as the primary point of contact for any operational issues related to course materials, participant queries, or scheduling conflicts. Ensure all educational content is up-to-date, relevant, and aligns with the latest market trends and investment strategies. Coordinate with external trainers, guest speakers, or content creators to ensure seamless integration into the educational program. Handle any urgent decision-making processes related to course management, content creation, or client escalation in the Heads absence. Marketing & Lead Generation Oversee the creation and execution of lead generation strategies, ensuring a consistent pipeline of qualified leads for the ProActive Investor courses. Design and implement social media campaigns to raise awareness, promote courses, and engage with prospective and existing participants. Collaborate with marketing teams to ensure brand consistency and an effective messaging strategy across digital platforms (social media, website, email campaigns). Monitor and analyze lead generation performance metrics to optimize campaigns and ensure maximum return on investment. Website & Digital Presence Management: Manage and update the course pages on the website, ensuring they are optimized for user experience, SEO, and accurate course information. Ensure that any enrollment or registration processes on the website are seamless, user-friendly, and working correctly. Continuously work on improving the digital presence of the ProActive Investor courses through content marketing, blog posts, and optimizing for search visibility. Reporting & Analytics: Maintain tracking and reporting systems for both educational outcomes (course participation, engagement, feedback) and marketing KPIs (lead generation, conversion rates, campaign performance). Provide regular performance insights to senior management, identifying opportunities for improvement in both educational content delivery and marketing strategies Oversee the creation and execution of lead generation strategies, ensuring a consistent pipeline of qualified leads for the ProActive Investor courses. Design and implement social media campaigns to raise awareness, promote courses, and engage with prospective and existing participants. Collaborate with marketing teams to ensure brand consistency and an effective messaging strategy across digital platforms (social media, website, email campaigns). Monitor and analyze lead generation performance metrics to optimize campaigns and ensure maximum return on investment. Website & Digital Presence Management: Manage and update the course pages on the website, ensuring they are optimized for user experience, SEO, and accurate course information. Ensure that any enrollment or registration processes on the website are seamless, user-friendly, and working correctly. Continuously work on improving the digital presence of the ProActive Investor courses through content marketing, blog posts, and optimizing for search visibility. Reporting & Analytics: Maintain tracking and reporting systems for both educational outcomes (course participation, engagement, feedback) and marketing KPIs (lead generation, conversion rates, campaign performance). Provide regular performance insights to senior management, identifying opportunities for improvement in both educational content delivery and marketing strategies Contributing Responsibilities Cross-functional Collaboration: Work closely with sales , customer support , and training teams to ensure alignment in messaging, course offerings, and overall brand voice. Participate in meetings with senior management to contribute insights on course performance, marketing strategies, and market opportunities. Content Development & Improvement: Contribute to the development and refinement of course materials, presentations, and learning resources. Gather and analyze student feedback and market trends to provide input on potential improvements to course content or structure. Assist in the design and creation of new training modules or supplementary materials that enhance the learning experience. Market Research & Competitor Analysis: Conduct market research to understand the competitive landscape of investment education, identifying trends, gaps, and opportunities. Monitor competitors offerings and ensure Mirae Asset Sharekhan Educations courses remain competitive in terms of value, content quality, and marketing appeal. Customer Engagement & Support: Contribute to enhancing the student experience by addressing customer feedback, resolving concerns, and ensuring participants have the support they need throughout their learning journey. Participate in the creation of student success stories , testimonials, or case studies that can be utilized for marketing and promotional purposes. Event & Webinar Coordination: Assist in the planning and execution of live events, webinars, or special sessions related to the ProActive Investor course. Ensure events run smoothly, including technical support, speaker coordination, participant engagement, and post-event follow-up Course Management & Education Delivery: Knowledge of Learning Principles: Ability to apply adult education theories and practices to optimize the learning experience for course participants. Learning Management System (LMS) Proficiency: Expertise in using platforms to manage, track, and report on course enrollment, progress, and feedback. Content Development & Instructional Design: Experience in creating, structuring, and refining educational content for investment courses, including understanding of financial markets and investment strategies Specific Qualifications CFA or MBA preferred NISM certification for Research Analyst Certification of Advanced Digital Marketing (added advantage)

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6.0 - 11.0 years

15 - 30 Lacs

Gurugram, Bengaluru, Mumbai (All Areas)

Hybrid

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Roles and Responsibilities Analyze learning needs to address the business requirements, prioritize the identified skill gaps, develop the learning and curriculum strategy, and recommend fit-for-purpose learning interventions that align with business needs. Effectively collaborate with the clients to identify the business need and propose the learning solutions that best fit the clients needs and build trusted advisory relationships. Identify opportunities to implement new and innovative learning strategies into the solution while business priorities and learning needs evolve. Set up the project by defining the required processes, team structure, and ways of working; create and manage workplans to mitigate risks; establish collaborative working relationships; and support successful project execution. Manage and mentor a team of instructional designers and media/technology designers across different locations and provide guidance for developing instructionally sound, creative and high-quality solutions with high-impact outcomes. Manage ecosystem partners for addressing learning needs, as needed. Manage budget, scope, timelines and effort needed to design and develop varied learning solutions across multiple programs; and align with internal and external stakeholders to manage and fulfill business expectations and commitments. Monitor project performance and report progress and outcomes to internal and external stakeholders and on multiple forums, as required. Demonstrate agility to adapt the learning solution to evolving business and audience needs, as needed. Experience in the areas of instructional design, learning delivery and learning technology Proven expertise in executing successful corporate learning programs and managing large teams Experience in leading and managing agile learning projects in a fast-paced environment Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions Experience in working with global teams, cultures and industries Experience in providing consulting services to the client to facilitate the design, development, and implementation of a variety of learning solutions Key Competencies and Skills: Extensive knowledge of learner-centric, performance-based instructional theories and adult learning principles and their implementation thereof Strong project management skills with proven ability to manage multiple priorities in a fast-paced work environment while delivering high quality results Strong analytical skills and experience using and presenting data to make decisions Ability to build strong relations with multiple stakeholders Experience in using rapid development tools (e.g. Articulate Studio, Storyline, Captivate, and Camtasia) and working with learning platforms such as LMSs (e.g., Cornerstone OnDemand (CSOD), SuccessFactors, SumTotal) and LXPs (e.g., Degreed, Edcast, Fuse Universal, Percipio, Area9) is an additional advantage Soft Skills: Strong analytical skills Structured problem solving Business acumen and integrated business perspective Effective communication in visual, oral and written forms Excellent interpersonal and coaching skills Cross-cultural competence Strong program management skills Effective people/team management skills

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7.0 - 12.0 years

8 - 13 Lacs

Chennai

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Job Summary: Scope and develop effective learning solutions to deliver in accordance with Group L&D requirements. Evaluate the impact of solutions against agreed outcomes which may include new starter training, refreshers, upskill sessions, product or systems training and telephony soft skills to support EQs people across all job levels to develop skills required for their role. Support learners with additional coaching to fully embed training received L&D Specialists continually look to improve current offering, recommend modifications, ensuring material is current. A requirement to support peers, collaborate with key stakeholders across the organisation and assist/lead business projects Training is delivered in a variety of methods: self-serve, live, virtual, etc. supporting the overarching business strategy Job Responsibilities: Knowledge of own discipline (e.g. instructional design and ability to effectively deliver sessions) basic knowledge of related disciplines to demonstrate credibility with learners and stakeholders Research and develop learning solutions to support EQs people development needs, ensure people are appropriately trained, coached, and motivated so individual and collective performances meet current and future standards Understand EQs business products/services to support various teams with training requirements Support organisational changes within the business by providing training support Work with subject matter experts to obtain knowledge, ensure appropriate transfer of learning Consult and liaise with EQs managers when required to identify training needs to maximise customer/client satisfaction internally and externally Work independently with minimal guidance to design/build written and visual training material using agreed methodology and deliver scheduled and ad-hoc training in accordance with business and regulatory requirements Be an advocate for all compulsory online training that the business must implement, develop and monitor Ensure training materials are accurate, complete regular updates, secure any required approval or sign-off, maintain training records/digital content Undertake regular Training Needs Analysis (TNA) to identify training gaps Review evaluation feedback to identify training and knowledge gaps Conduct continuous evaluation of solutions to ensure fit for purpose and value add is clear Take ownership, solve any risks or problems identified Produce relevant, timely, useful management information, including Key Performance Indicator data when required Qualification / skills required: Reliable and flexible, ability to interact with a diverse team Respecting people as individuals, valuing diversity, inclusivity and different paces of learning Ability to take initiative, work independently with minimal supervision Demonstrate patience, empathy, compassion, remain calm and professional in difficult situations, able to relate to others emotional needs Be a role model, live by EQ’s values: Trusted, Commercial, Improve, Collaborate Provide prompt feedback for positive / negative performance Make timely and independent decisions while working in a fast-paced results-driven environment Manage multiple priorities, small-medium projects simultaneously with excellent problem solving / decision-making skills Excellent verbal, written, listening and interpersonal communication skills Strong classroom presence, dynamic facilitation style Effectively read, write and speak English Successfully use technology to develop and deliver content, learn new systems applicable to training, facilitate virtual or in person settings Intermediate Microsoft Office knowledge Travel may be required Benefits: As a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC

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8.0 - 13.0 years

20 - 22 Lacs

Bengaluru

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Consult with learning leaders, internal business leaders, and subject matter experts (SMEs) to analyze and identify needs, collaborating to identify proposed learning approach. Design and develop creative learning/training curriculum that achieves desired learning outcomes. Specifically, this role will focus on the design and development of digital learning badges. • Consults with business leaders and subject matter experts (SMEs) to analyze and identify needs, collaborating with stakeholders to determine appropriate solutions • Uses instructional design methodology to design, develop and deliver web-based self-study, face to face, virtual and blended learning solutions. • Evaluates and measures instructional solutions to gauge effectiveness of the learning solutions • Ownership, execution, and implementation of creative learning designs and complex project plans to achieve and deliver effective learning/performance solutions • Support internal webcasts through ownership, processing and submission of all materials to ensure CPE compliance • Exceed client expectations, drive accountability, support development through implementation of solutions (learning and non-learning) in all modalities, on time and on budget • Build, maintain, and utilize networks of relationships to manage and effectively utilize resources (internal and external), project workflow, quality work product and budget • Demonstrate proven ability and success with directing teams: supervising and/or influencing to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation • Answer questions and provide direction to less-experienced staff; coach staff, and build relationships with experienced Managers, Directors, SMEs and Business Sponsors • Understand and utilize key industry, business and organizational metrics to support the strategy of the firm, and the business priorities of the client/practice supported • Monitor emerging learning trends and tools while assessing the viability of information into new and existing learning curriculum • Work collaboratively to provide practical and targeted information/reporting to key stakeholders in a timely manner

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3.0 years

4 Lacs

Gurugram

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Associate - Learning & Development Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . Job Description Associate - Learning & Development This role will play a key role in supporting the design, coordination, and implementation of training programs that enhance employee skills, performance, and engagement across the organization. This role requires strong communication, organization, and stakeholder management skills, with a passion for fostering continuous learning and professional development Key Responsibilities: Assist in the planning and execution of learning and development initiatives across departments. Coordinate logistics for training sessions including scheduling, room bookings, materials preparation, and communications. Maintain and update training records, reports, and documentation using Learning Management Systems (LMS) or other internal tools. Support the development of training content, presentations, and learning materials in collaboration with subject matter experts. Track and analyze feedback from training sessions to identify areas for improvement. Partner with internal teams and external vendors to organize learning programs, webinars, and workshops. Help drive engagement in learning initiatives by creating awareness and communication campaigns. Ensure all L&D activities align with organizational goals and compliance requirements Requirements: Bachelor s degree in Human Resources, Business, Psychology, or related field. Minimum 2 years of experience in Learning and Development or HR-related roles. Familiarity with Learning Management Systems is an advantage. Strong interpersonal and communication skills. Excellent organizational and time-management abilities. Ability to work independently and collaboratively within a team. Proficient in Microsoft Office (Word, Excel, PowerPoint). Experience working in a corporate or multinational environment. Exposure to e-learning development tools is a plus. Certification in training, facilitation, or instructional design is desirable. Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and Top 100 Company for Remote Jobs 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. . In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. ."

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4.0 - 8.0 years

6 - 10 Lacs

Hyderabad

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Location: Hyderabad, India Job Type: Full-Time Job Summary We are looking for a strategic and forward-thinking CX Enablement Manager to empower our CX teams with the training, tools, and knowledge they need to drive customer outcomes at scale . You will architect enablement programs, integrate AI into CS workflows, and lead cross-functional alignment to ensure our teams are skilled, informed, and future-ready. You ll play a critical role in shaping how Keka delivers value across the customer lifecycle especially in a fast-growing SaaS landscape where customer experience is the real product. Key Responsibilities Develop and execute scalable onboarding, training, and upskilling programs for Onboarding, CSMs, Support, and Training teams. Drive AI-first enablement initiatives identify opportunities to integrate AI tools in daily CS work (e.g., ticket intelligence, nudges, auto-QBRs, knowledge bots). Build and manage a robust knowledge infrastructure internal wikis, playbooks, SOPs, and CS toolkits. Collaborate with Product, Sales, and Marketing to deliver timely product updates, value messaging, and GTM readiness to CS teams. Measure enablement impact through defined KPIs (onboarding ramp time, productivity per CSM, NPS correlation, CSAT improvement, tool adoption). Maintain and enhance Learning Management Systems (LMS), onboarding portals, and self-paced learning modules. Standardize and drive adoption of CS tools (e.g., Gainsight, Salesforce, ChurnZero), and improve data quality & hygiene practices . Partner with CS Leadership to assess skill gaps and build competency-based learning paths and certification programs. Qualifications 4-8 years of experience in CX, Enablement, Revenue Ops, or L&D for tech/SaaS teams. Proven ability to build and scale enablement programs that drive performance and customer value. Experience with CX platforms (Gainsight, Totango), LMS tools (TalentLMS, Lessonly), and enablement platforms (Guru, Highspot). Strong content development, curriculum design, and storytelling skills. Excellent collaboration and stakeholder management capabilities across cross-functional teams. Familiarity with AI-driven tooling and automations used in CS (e.g., ticket classifiers, AI-summarizers, sentiment analysis). Preferred Skills Background in Instructional Design or Learning & Development. Experience building or managing AI-led enablement workflows (chatbots, knowledge assistants, product coaching tools). Certification in enablement methodologies (e.g., ATD, CSM, Pragmatic Institute). Understanding of key CS metrics NRR, churn, adoption, expansion , and how enablement directly impacts them. Passion for tech adoption, behavioral change, and performance coaching.

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3.0 - 8.0 years

3 - 8 Lacs

Mumbai

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Job Details: Extensive experience in delivering and developing programs across all talent development products, Leadership, Sustainability, Professional Skills, Onboarding, Performance Cycle, etc. including all levels (management, HR, employees). Facilitate expert training with an application of adult learning theories, JLLs brand/learning standards and contemporary approaches to driving true behavioral changes. Facilitate training both virtual via webinar training and in-person, ensuring a fantastic employee experience; regional travel may be required 5-15%, depending on business needs and budget availability. Create, design, and update training content, incorporating best practices in adult learning theory. Apply knowledge of talent & development subject areas (i.e., performance management, careers, leadership, sustainability, etc.) to facilitate meaningful discussions. Maintain outstanding delivery standards in accordance with NPS (Net Promoter Score) metrics, qualitative feedback and team-based evaluations. Broaden or deepen business knowledge, technical or professional expertise as appropriate. Advanced cross-cultural competence and the ability to adapt communication styles to diverse, global audiences Strong business acumen and the ability to align L&D initiatives with strategic business objectives Stay updated with industry trends and best practices in leadership and professional development, innovative approaches, tools and techniques in training and development. Evaluate training effectiveness through assessments and feedback and share necessary improvements with project teams to enhance learning outcomes. Support team members, colleagues and peers with ad hoc facilitation efforts when needed. Key Skills: Advancedexperienceindesigningandfacilitatingsoftskillstrainingprograms,withafocuson leadership,and professional development(mayincludeinstructor-led,virtualinstructional-led,e- learning, and blended learning solutions). Expert knowledgeindesigningengagingandimpactfultraining,usingdifferenttechnological platforms including PowerPoint, Articulate, etc. Excellentpresentationandfacilitationskills,withtheabilitytoengagediverseaudiences. Excellentcross-culturalcompetenceandabilitytoadjuststylesofcommunicatingtovaryingsituationsto ensure an inclusive environment. Excellentadaptabilityindesigningdeliveringtrainingprogramstomeetthevaryingneedsand preferencesofglobalaudiences.Tailoringapproachbasedontheuniquerequirementsofeachregion or country. Strongknowledgeofadultlearningprinciplesandinstructionaldesignmethodologies. Proficiencyincreatingandupdatingtrainingcontentusingavarietyofdigitaltools. Excellentorganizationalskillswithastarterfinishermentalitywithacuteattentiontodetail. Stronglisteningandcommunicatinginaneffectivemanner;providingregularupdatesonprogress againststrategicagenda,includingkeyaccomplishments,challengesandsupportneeded;managing expectations proactively to ensure customer delight. Strongprojectmanagementskillsthatcandeliversolutionsagainstagreeduponprojecttimelinesthat achievedesiredoutcomesandprovideagreatlearnerexperience.ExperiencewithAsana(project management tool) preferred. Skilledinvalidatingrequestsanddesignsolutionswithaglobalmindsettoalignworkwiththe global L&D strategy. Key Technical Skills: Advanced proficiency in virtual training platforms, remote collaboration tools, learning management systems, and content authoring tools. Expert-level MS Office and SharePoint skills. Bachelor's degree or learning and development certification preferred : bachelors or masters degree preferred in Education, Training and Development, Human Resources, or related field. Advanced L&D certifications such as Certified Professional in Learning and Performance (CPLP) or equivalent strongly preferred.

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0.0 - 3.0 years

9 - 13 Lacs

Gurugram

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About us Bain & Company is a global management consulting firm that helps the worlds most ambitious change makers define the future Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry, In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies BCN is an integral and largest unit of (ECD) Expert Client Delivery ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property The BCN comprises of Consulting Services, Knowledge Services and Shared Services, Who you will work with /We are seeking a skilled Content Coordinator with 45 years of experience in Learning & Development (L&D), particularly in instructional design and adult learning principles The ideal candidate will have a proven track record in creating engaging and impactful e-learning content, managing training programs, and using data to drive learning outcomes /This role plays a pivotal role in the development, operations, and content optimization of both onsite and in-office training initiatives, ensuring alignment with business goals and learner needs, About you /45 years of experience in Learning & Development, with a strong background in instructional design and adult learning methodologies /Experience in developing e-courses using tools like Articulate, Captivate, or other industry-standard platforms /Hands-on experience with LMS platforms and content management /Strong analytical skills and ability to interpret learning data to improve outcomes /Excellent communication, project management, and collaboration skills /Ability to work independently and in cross-functional teams, What youll do /Design and develop engaging content for various learning formats including e-courses, classroom sessions, microlearning, and blended learning /Apply instructional design models and adult learning theories to ensure effectiveness and retention /Lead the end-to-end development of e-learning modules using authoring tools (e-g , Articulate360) /Manage and maintain the Learning Management System (LMS) to ensure content is up-to-date, trackable, and aligned with organizational training strategies /Collaborate with SMEs, trainers, and stakeholders to identify learning needs and design content accordingly /Use data and analytics to assess the effectiveness of learning programs, identify areas for improvement, and generate insights for leadership /Support training operations including scheduling, logistics, feedback collection, and reporting for both onsite and in-office trainings /Maintain documentation and ensure compliance with L&D quality standards and best practices, What makes us a great place to work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility We are currently ranked the #1 consulting firm on Glassdoors Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years We believe that diversity, inclusion and collaboration is key to building extraordinary teams We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents,

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