Inside Sales Executive

We are currently looking for suitable candidates to join our team in Coimbatore. If you're seeking a new opportunity or know someone who is, kindly share your resume. 📍 Location: Thudiyalur, Gandhipuram, Singanaloor COMPANY PROFILE - The Chennai Mobiles is a multi-brand mobile retail chain in Tamil Nadu, founded in 2003 by A.M. Samsu Ali. With over 100+ stores, the company aims to be a one-stop destination for mobile phones and accessories, laptop, home appliances, small home appliances , prioritizing customer satisfaction and innovation. They are known for their extensive range of products, customer service, and plans for further expansion.  Key Aspects of The Chennai Mobiles: Founded: 2003 by A.M. Samsu Ali.  Location: Headquartered in Coimbatore, Tamil Nadu, with a large presence across the state.  Business Model: Operates as a multi-brand mobile retail chain, offering a wide variety of mobile phones and accessories.  Vision: To be the leading mobile and appliances retail destination, providing a comprehensive range of products and excellent customer service.  Mission: To push the boundaries of mobile retail through innovation, expanding product offerings, and enhancing service standards.  Growth: From a single store in 2003, they have grown to over 85 stores and plan to expand to 250 stores in the next few years.  Customer Focus: They emphasize excellent client service and aim to have a large base of satisfied customers.  Employee Base: They employ over 1,000+ people across their stores.  Roles and Responsibilities: Roles: Act as the first point of contact for walk-in customers. Promote and sell products or services directly at the counter. Build strong customer relationships and provide excellent customer service. Responsibilities: Customer Assistance: Greet customers warmly and respond to their inquiries. Identify customer needs and recommend suitable products. Provide product information, pricing, and warranties. Sales Handling: Process sales using POS systems or billing software. Achieve daily/weekly/monthly sales targets. Upsell and cross-sell products where appropriate. Product Display & Inventory: Ensure shelves and displays are clean, organized, and well-stocked. Assist with stock inventory and report low-stock items. Tag products with prices and promotional materials. Payment and Billing: Handle cash, card, or digital payments securely. Issue receipts and manage returns/exchanges as per policy. Customer Feedback & Support: Address customer complaints or refer to a supervisor. Collect feedback and suggest improvements. Reporting: Maintain daily sales records and submit reports to the manager. Help analyze sales trends and customer preferences. Teamwork & Compliance: Coordinate with store staff for smooth operations. Follow company policies, safety standards, and cleanliness.