Inside Sales Associate

About Us: We are a dynamic and fast-growing UK-based company offering a wide range of Educational and IT services to clients across the globe. Our mission is to empower individuals and organizations through innovative learning solutions and cutting-edge technology services. With a strong commitment to excellence, customer success, and continuous improvement, we foster a supportive and collaborative culture that encourages growth and creativity. Join a team that values ambition, accountability, and the drive to make a difference on a global scale. Job Summary: We are seeking a motivated and customer-focused Inside Sales Associate with a proven track record in international sales. In this role, you will serve as the first point of contact for potential customers, providing timely and tailored solutions through calls, emails, and chat platforms. Your ability to understand client needs, present relevant educational and IT solutions, and drive conversions will play a pivotal role in expanding our global reach and achieving business growth. Responsibilities: Respond promptly to inbound inquiries via phone, email, and chat from global prospects. Conduct outbound calls to follow up on leads, re-engage cold contacts, and explore new business opportunities. Understand client requirements and recommend appropriate educational and IT service offerings. Deliver compelling sales pitches and virtual product demonstrations tailored to diverse customer needs. Build trust and long-term relationships with prospects and existing clients through proactive engagement and follow-ups. Prepare and send customized sales proposals, quotations, and agreements. Consistently meet or exceed monthly and quarterly sales targets and KPIs. Maintain detailed and up-to-date records of sales activities, interactions, and customer data in the CRM system. Collaborate with the marketing team to refine lead generation campaigns and provide feedback on market trends. Stay informed about the latest industry developments, competitor offerings, and internal product updates. Qualifications: Minimum 2 years of experience in an international B2B or B2C sales role , preferably in the education or IT services sector. Exceptional communication skills—both written and verbal—with a global customer base. Demonstrated ability to manage the full sales cycle from lead qualification to deal closure. Strong interpersonal skills with a customer-first attitude. Self-motivated, goal-oriented, and able to work independently in a fast-paced, remote environment. Proficiency in CRM tools such as HubSpot , Salesforce , or equivalent. Tech-savvy and comfortable conducting virtual demos and consultations. Bachelor's degree in Business, Marketing, Communications, or a related field (preferred). Benefits: Competitive base salary with attractive performance-based commissions. Flexible remote working options. Paid holidays and generous time-off policy. Learning and development budget for professional growth. Pension scheme and additional performance incentives. Supportive and collaborative international team environment. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Flexible schedule Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Schedule: Fixed shift Monday to Friday UK shift US shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Shift allowance Yearly bonus Experience: Inside sales: 1 year (Required) B2B sales: 1 year (Required) HVAC sales: 1 year (Required) Direct sales: 1 year (Required) Language: English (Required) Work Location: In person